Problem with GSM/UMTS sim-card (not detect after manual reboot) - Motorola Photon 4G

Hello everyone. I have photon 4G from USA and after full flashing ROM 2.3.4-4.5.1A-1_SUN-154_5 and last OTA update is appear the problem with GSM/UMTS sim-card - phone is not detecting it after first manual reboot. Only after wipe data the sim-card is detecting but after reboot problem is repeating. What's wrong ?
The sim-card is new, on the another devices it is work.
My flashing order: wipe (all cash), flashing 2.3.4-4.5.1A-1_SUN-154_5 via RSD_lite, wipe (all cash), OTA update, wipe (all cash).
Manual changing in the system after done: root AIO method, freezing all apps with "sprint" and "social" in the title.
Please give me advice or some help.

When you say the Photon isn't detecting your SIM card, what do you mean? It says "Insert SIM" when you boot up?
It doesn't
Joutes said:
Hello everyone. I have photon 4G from USA and after full flashing ROM 2.3.4-4.5.1A-1_SUN-154_5 and last OTA update is appear the problem with GSM/UMTS sim-card - phone is not detecting it after first manual reboot. Only after wipe data the sim-card is detecting but after reboot problem is repeating. What's wrong ?
The sim-card is new, on the another devices it is work.
My flashing order: wipe (all cash), flashing 2.3.4-4.5.1A-1_SUN-154_5 via RSD_lite, wipe (all cash), OTA update, wipe (all cash).
Manual changing in the system after done: root AIO method, freezing all apps with "sprint" and "social" in the title.
Please give me advice or some help.
Click to expand...
Click to collapse

Beach_Head said:
When you say the Photon isn't detecting your SIM card, what do you mean? It says "Insert SIM" when you boot up?
It doesn't
Click to expand...
Click to collapse
No, sim-card already inside (i don't eject it before flashing) and it working fine until the phone will be rebooted first.

What makes you say it isn't detecting the SIM card?
Joutes said:
No, sim-card already inside (i don't eject it before flashing) and it working fine until the phone will be rebooted first.
Click to expand...
Click to collapse

Beach_Head said:
What makes you say it isn't detecting the SIM card?
Click to expand...
Click to collapse
Icon in the status bar (sim card with exclamation mark), no signal and sim card does not ask for the unlock code as usual (PIN).
Update: Flash the last ota for RSD - problem still there is.

Have you tried inserting a different SIM? Or removing and then re-inserting the current SIM?
Joutes said:
Icon in the status bar (sim card with exclamation mark), no signal and sim card does not ask for the unlock code as usual (PIN).
Update: Flash the last ota for RSD - problem still there is.
Click to expand...
Click to collapse

Beach_Head said:
Have you tried inserting a different SIM? Or removing and then re-inserting the current SIM?
Click to expand...
Click to collapse
I've tried both. Tried 4 different sim. It works only with old sim with large field of contact (all new small). I don't understand why.
Update №1: No, another sim with big field of contact is not working too (Vodafone europe).
Update №2: The problem with all SIM cards.

Perhaps the official update (full ROM) contain some lock for non-sprint SIM ?

It is highly unlikely.
Perhaps it's a faulty SIM reader?
Joutes said:
Perhaps the official update (full ROM) contain some lock for non-sprint SIM ?
Click to expand...
Click to collapse

Beach_Head said:
Perhaps it's a faulty SIM reader?
Click to expand...
Click to collapse
How can i check it ?

You'll have to bring it to a cellphone repair shop and have it tested...
Joutes said:
How can i check it ?
Click to expand...
Click to collapse

Beach_Head said:
You'll have to bring it to a cellphone repair shop and have it tested...
Click to expand...
Click to collapse
It is difficult ... Motorola does not supply their own phones in Russia there is no authorized services (services may decline). But I will try.
I wiped the SIM reader through alcohol and SIM card was found. I do not know for how long.
Update: Not long - already end.

Did u bought it via sprint? Or from ebay? Are using sprint's sim card or different carrier?
Sent from my MB855 using XDA App

GUARDIANBD said:
Did u bought it via sprint? Or from ebay? Are using sprint's sim card or different carrier?
Sent from my MB855 using XDA App
Click to expand...
Click to collapse
Via ebay (devices_now_inc seller). Without sprint SIM. I have only GSM/UMTS SIM (Russian and Chech).

The problem was desided (i hope). Problem was in the non-work SIM-lock dialog after reboot (perhaps because of the freeze some stock's app, I don't know), phone don't asked the pin-code automatically and SIM stay lock everytime. Just go to the phone menu / Settings / Location & security / Set up SIM card lock / Lock SIM card (make it unmark) - enter PIN-code (if you have) and forget about locked GSM/UMTS SIM on your phone. I hope it will be helpfull for somebody.

Related

Sudden error No Sim Card

I haven't had any problems with this phone and even made a few calls an hour ago, but now it shows a message 'no sim card ' I have reseated the sim card and restarted the phone a few times yet I still get the message. Any ideas?
One more thing, just found the sim says it is locked. Nobody had access to lock it and I haven't set that up.
Get a new SIM card?
dr.notor said:
Get a new SIM card?
Click to expand...
Click to collapse
But what would cause this to happen?
does it give you the option to unlock it? i believe the default pin is 1234
Ceiltsei said:
But what would cause this to happen?
Click to expand...
Click to collapse
Since you have provided absolutely zero information about what you have done meanwhile, I assume the SIM simply died. In case you have flashed something like baseband or ROM, next time tell us.
sweetnsour said:
does it give you the option to unlock it? i believe the default pin is 1234
Click to expand...
Click to collapse
For unlocking an already locked SIM, you need PUK, not PIN.
Some more information :
Phone is on Telus. Not rooted or anything. I have not updated the phone, but it is on 2.2.1. I was not running a program when this occurred, I made a call then picked up the phone 20mon later, and I got the message. Also, I have tried 1234 and that did not unlock the sim. I have never locked the sim before.
Call your operator... do not see what you would solve here.

[Q] No Sim card Message after unlocking

I have bought a new Xperia Ray ST18a from Telus (Canada). I have successfully unlocked it using a code, called my voice mail without a problem. Then I downloaded Sony's PC companion to verify if the phone's software was up to date. When the update was finish, I tried to make another call and noticed the "Emergency Calls only. No Sim Card" message.
I used the Sim card in my old phone and it worked. I used another Sim card in my Ray, the 'No Sim card Message' was still there.
I sent the phone to Sony for repair and came back with again the same problem.
Anybody have a clue what is wrong with the phone?
The SIM lock Menu it shows:
[x Network 10
]
[] Network subset 0
[] Service provider 0
[] Corporate 0
[] SIM 0
Phone software version: 1248-9545_4.0.1.A.0.283 Generic -user
File System Version: Telus_4.0.1.A.0.283
S1 Boot version: 1241-3656-R9A029
ETS software Version: 1247-1301_7
Rooting Status: Bootloader Unlock Allowed: No
It's locked again
They have network locked your phone again. As for the SIM problem, maybe the phone/SIM contacts aren't clean enough. I don't think it's related to the network lock/unlock.
aristone said:
They have network locked your phone again. As for the SIM problem, maybe the phone/SIM contacts aren't clean enough. I don't think it's related to the network lock/unlock.
Click to expand...
Click to collapse
Thanks for the reply.
I have checked the contacts and even applied pressure on them when the phone was restarting. Same results.
How can you tell it's network locked again?
With which code did you unlock?
Does any other SIM card work?
According to the Network value, seems like the SIM-lock is still there...Is the phone branded?
Someguyfromhell said:
With which code did you unlock?
Does any other SIM card work?
According to the Network value, seems like the SIM-lock is still there...Is the phone branded?
Click to expand...
Click to collapse
Yes it's a branded phone.
I tried another SIM card from another cell phone and I'm still having the same message.
I bought an unlock code from a unlocking service from the internet.
Learned something yesterday!
Not all cell phones can prevent the insertion of the SIM card the wrong way!
On the Ray you can insert the card the wrong way and you will be able to install the battery and cover perfectly. I have re-inserted the SIM card in the right position and the "No SIM card" message disappeared and was able to unlock it with the same previous code. All is now fine.
I don't mind looking like a foul and hope this thread will help somebody else.
Thank you for trying to help.
misterhoney said:
Learned something yesterday!
Not all cell phones can prevent the insertion of the SIM card the wrong way!
On the Ray you can insert the card the wrong way and you will be able to install the battery and cover perfectly. I have re-inserted the SIM card in the right position and the "No SIM card" message disappeared and was able to unlock it with the same previous code. All is now fine.
I don't mind looking like a foul and hope this thread will help somebody else.
Thank you for trying to help.
Click to expand...
Click to collapse
You inserted the SIM card in the wrong position? How is that even possible?
Someguyfromhell said:
You inserted the SIM card in the wrong position? How is that even possible?
Click to expand...
Click to collapse
Believe it or not

help plz. optimus g no sim error

I just bought a optimus g e970 from eBay. it is rooted and has 4.1.2 stock ATTRom kernel 3.4.0 , build number JZO54K, SOFTWARE VERSION E97020j, baseband APQ8064/MDM9x15M
when I insert my sim in phone on state, phone show new some detect screen and reboot the phone but after reboot it no sim icon in taskbar.
kindly help me resolve this.
this phone also have custom recovery TWRP
thanks
arunkarnwal1981 said:
I just bought a optimus g e970 from eBay. it is rooted and has 4.1.2 stock ATTRom kernel 3.4.0 , build number JZO54K, SOFTWARE VERSION E97020j, baseband APQ8064/MDM9x15M
when I insert my sim in phone on state, phone show new some detect screen and reboot the phone but after reboot it no sim icon in taskbar.
kindly help me resolve this.
this phone also have custom recovery TWRP
thanks
Click to expand...
Click to collapse
I would check to be sure sim is completely inserted, it should lock into place and need to be pushed in further to eject it.
Similar to the way some micro SD card slots work.
sim card not detected
adfurgerson said:
I would check to be sure sim is completely inserted, it should lock into place and need to be pushed in further to eject it.
Similar to the way some micro SD card slots work.
Click to expand...
Click to collapse
I'm having the same problem
adfurgerson said:
I would check to be sure sim is completely inserted, it should lock into place and need to be pushed in further to eject it.
Similar to the way some micro SD card slots work.
Click to expand...
Click to collapse
yes it fitted properly in sim slot but still same issue. I also notice that in setting menu there is no option for network search available.
arunkarnwal1981 said:
yes it fitted properly in sim slot but still same issue. I also notice that in setting menu there is no option for network search available.
Click to expand...
Click to collapse
Is it an AT&T Sim card?
adfurgerson said:
Is it an AT&T Sim card?
Click to expand...
Click to collapse
yes i am using at&t sim and it shows mobile network but when i click on search network , it show error in searching network
adfurgerson said:
Is it an AT&T Sim card?
Click to expand...
Click to collapse
should i go to flash stock ics att.
if yes then kindly guide me how and from where i will be able to get stock firmware.
it is rooted phone and i think unlocked bootloader
arunkarnwal1981 said:
should i go to flash stock ics att.
if yes then kindly guide me how and from where i will be able to get stock firmware.
it is rooted phone and i think unlocked bootloader
Click to expand...
Click to collapse
Just restore it to stock JB. Info here: http://forum.xda-developers.com/showthread.php?t=2006946 Look in the FAQ section. Although it might just be a bad sim card. It may be worth just walking into AT&T and asking to switch your number to a new one. If that still doesn't work, then just LGNPST.
Joecascio2000 said:
Just restore it to stock JB. Info here: http://forum.xda-developers.com/showthread.php?t=2006946 Look in the FAQ section. Although it might just be a bad sim card. It may be worth just walking into AT&T and asking to switch your number to a new one. If that still doesn't work, then just LGNPST.
Click to expand...
Click to collapse
thanks i will try both options and then tell u the status
Joecascio2000 said:
Just restore it to stock JB. Info here: http://forum.xda-developers.com/showthread.php?t=2006946 Look in the FAQ section. Although it might just be a bad sim card. It may be worth just walking into AT&T and asking to switch your number to a new one. If that still doesn't work, then just LGNPST.
Click to expand...
Click to collapse
one more thing i want to share that my sim card, sd card door is broken , is it causing any problem???
arunkarnwal1981 said:
one more thing i want to share that my sim card, sd card door is broken , is it causing any problem???
Click to expand...
Click to collapse
It shouldn't be but it could be a sign to internal damage. The door keeps out dust, lint, and other small objects (coins and keys) from breaking the contacts inside. You may be looking at hardware damage.
Sent from my LG-E970 using XDA Premium 4 mobile app
Joecascio2000 said:
It shouldn't be but it could be a sign to internal damage. The door keeps out dust, lint, and other small objects (coins and keys) from breaking the contacts inside. You may be looking at hardware damage.
Sent from my LG-E970 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
but when i insert sim during phone in on condition, phone shows message "sim card added" and reboot the phone to search network.
but after restart no sim icon is on status bar with no signal and red cross
arunkarnwal1981 said:
but when i insert sim during phone in on condition, phone shows message "sim card added" and reboot the phone to search network.
but after restart no sim icon is on status bar with no signal and red cross
Click to expand...
Click to collapse
All that is, is the phone detecting an object being pushed in. It still won't see that "that object" is a sim card until it reboots.
Sent from my LG-E970 using XDA Premium 4 mobile app
Joecascio2000 said:
All that is, is the phone detecting an object being pushed in. It still won't see that "that object" is a sim card until it reboots.
Sent from my LG-E970 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
mean sim card reader gone???
Joecascio2000 said:
All that is, is the phone detecting an object being pushed in. It still won't see that "that object" is a sim card until it reboots.
Sent from my LG-E970 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
but it is also not searching networks and show only error in searching network
arunkarnwal1981 said:
but it is also not searching networks and show only error in searching network
Click to expand...
Click to collapse
It is probably software related. I was just saying there is a possibility it is hardware related since the sim cover is broken. You won't know until you flash back to stock. Also, does your phone show an IMEI number? Check in settings>about phone>phone identity. Dont post the IMEI, just check to see if there is a number. I ask because my EFS partition got messed up once on another phone and it too wasn't recognising the sim.
Joecascio2000 said:
It is probably software related. I was just saying there is a possibility it is hardware related since the sim cover is broken. You won't know until you flash back to stock. Also, does your phone show an IMEI number? Check in settings>about phone>phone identity. Dont post the IMEI, just check to see if there is a number. I ask because my EFS partition got messed up once on another phone and it too wasn't recognising the sim.
Click to expand...
Click to collapse
yes it shows imei properly. i am just downloading firmware to flash with LGNPST.
I NOTICED THAT WHEN I USE HIDDEN MENU (3845#*970#) IN NETWORK IT SHOWS WCDMA 850
arunkarnwal1981 said:
yes it shows imei properly. i am just downloading firmware to flash with LGNPST.
I NOTICED THAT WHEN I USE HIDDEN MENU (3845#*970#) IN NETWORK IT SHOWS WCDMA 850
Click to expand...
Click to collapse
Thats normal. The phone will still operate without a sim card. All the network (Edge, GSM, LTE) will still function. This is so that you can still use your phone to make emergency calls. Basically, the problem can only be a few things.
1. Software related (Solution: flash back to stock)
2. Sim Card related (S: get a new sim card)
3. Hardware related (S: repair/replace the phone)
You'll figure it out. Just narrow it down one by one. :good:
Edit: Before you restore stock, why not just try a factory reset. It wouldn't hurt. Backup just in case.
Joecascio2000 said:
It is probably software related. I was just saying there is a possibility it is hardware related since the sim cover is broken. You won't know until you flash back to stock. Also, does your phone show an IMEI number? Check in settings>about phone>phone identity. Dont post the IMEI, just check to see if there is a number. I ask because my EFS partition got messed up once on another phone and it too wasn't recognising the sim.
Click to expand...
Click to collapse
Shold i go to use JB radio flashing before going to stock????
arunkarnwal1981 said:
Shold i go to use JB radio flashing before going to stock????
Click to expand...
Click to collapse
If you are LGNPSTing the Stock JB file it will put the new modem on automatically.

[Q] E10i turns off when connects to GSM

Hello I have a problem with my cell phone (robyn). When i try to type in a PIN code my phone turns off after few seconds. I`ve changed the sim card slot (because the previous one haven`t seen my sim card) and the battery. What can I do to fix my phone?
Skajper4 said:
Hello I have a problem with my cell phone (robyn). When i try to type in a PIN code my phone turns off after few seconds. I`ve changed the sim card slot (because the previous one haven`t seen my sim card) and the battery. What can I do to fix my phone?
Click to expand...
Click to collapse
Why don't you factory reset?
Sent from my SHV-E210L using xda premium
I tried everything without success... Flashing kernel, system, formating,,
Skajper4 said:
I tried everything without success... Flashing kernel, system, formating,,
Click to expand...
Click to collapse
Try going back back to stock if not...and try different sims or iy might just be a hardware defect, good luck

[need help] razr xt910 NO service But phone is reading sim card & its contacts

Guys I have a strange problem my razr wont connect to any of the data 2g or 3g only on custom roms like 4.4 Kitkat,Carbon rom etc . I flashed them on slot 1,2 even on stock slot but no luck.. I tried to change Baseband But It always failed So guys help me.....
Edit 11.12.2013:::
I fixed the problem partially..
I fixed the network mess It was bad radio which did this all I flashed ICS radio and now network works fine in all roms (Stock and Custom) BuT bo mobile data on any of them
Edit::::
Now Phone says NO SERVICE on both stock And custom rom but reads sim card contacts & SMS's...
I tried reflashing stock rom But no success. Help me guys...
2g/3g for many of the newer roms has been a problem with both the XT910 and XT912. I know with cyanogenmod 10.2 I'm still not able to connect to 2g/3g although LTE does work. With the newest release of cyanogenmod 11 though I do get 3g and LTE, although some people have been reporting they are not. Seems it's headed in the right direction. Give the latest CM11 build a shot and see if it works for you.
Sent from my Nexus 10 using xda app-developers app
kk but still i have no luck getting 3g on newer versions too.
Is there any APN that saved in your network setting? If it doesn't, set it and save it by hand.
Sorry for my bad English
yup apn's are saved as usual
3n3rg1c said:
yup apn's are saved as usual
Click to expand...
Click to collapse
Uninstall your SIM CARD, and reinstall it again.
Sorry for my bad English
tried Not working Now even more strange thing happend NO SERVICE on Stock also but phone is reading sim card. I can see contacts & sms saved in sim card...
3n3rg1c said:
tried Not working Now even more strange thing happend NO SERVICE on Stock also but phone is reading sim card. I can see contacts & sms saved in sim card...
Click to expand...
Click to collapse
Reboot
Sorry for my bad English
Nothing is helping me dude I also tried flashing stock rom via rsd also.,.
3n3rg1c said:
Nothing is helping me dude I also tried flashing stock rom via rsd also.,.
Click to expand...
Click to collapse
Can you make a call? Did you have paid the SIM card cost?
Sorry for my bad English
Yup my SIM is in contract and working on other phones I can make and receive calls but not on razr I get NO SERVICE message
Open the phone (or dialer, whatever you would like to call it) and Dial *#*#4636#*#* and go to Phone Information and tell us what the preferred network is.
--
Also:
What ROM did you get LTE Only on?
I learned that sometimes ROMs can mess up NV's. The only way of fixing this is to wipe everything and start fresh. And when you are flashing you cannot downgrade, it will fail every time. You may already know what I am telling you but just in case.
And what carrier are you with?
Sent from my XT912 using Tapatalk
In my case in testing I am on GSM auto prl. I tried Flashing JB stock moto BUT it also did not solved my problem. I have erased my cid and checked with different region stock also but no progress
happened with my friend's xt912
turned out sim jacket problem
Hooray I fixed the network mess It was bad radio which did this all I flashed ICS radio and now network works fine in all roms (Stock and Custom) BuT bo mobile data on any of them
3n3rg1c said:
Hooray I fixed the network mess It was bad radio which did this all I flashed ICS radio and now network works fine in all roms (Stock and Custom) BuT bo mobile data on any of them
Click to expand...
Click to collapse
I m having same mobile phone xt910 with idea sim ... already pissed with moto and google for not releasing JB in entire asia &
Now Same problem here but differnence i having this problem a sudden out of nowhere
its just been 13th month for my razr
never rooted or flashed ...
just updated to ICS from stock GB via usb data cable as update was in my country
I purchase a new microSIM & also did a data / factory rest from phone boot option ( u know from tht recovery option comes after rebooting in boot seq mode) to solve the problem but no positive result ... though i found one thing if u go to settings -> more -> mobile networks-> select network ... there you'll find 3 option
1) 2G only
2) 3G only
3) automatic default
well by 1st option works it given me range ... doesn't show no service or emergency calls but 2nd & 3rd option gives me same problem " NO SERVICE " or " EMERGENCY CALL "
sys version -
673.943.328.XT910.AsiaRetail.en.03
firmware version -
GAS_ASIA_USASPDRICSIRD_P021
i m worried if its really sim card jacket problem ...
hey faheemakbar18 how much time & money it took to fix that problem
I dont think its the problem of sim jack. Just go to dialer then *#*#4636*#*# then to phone info then hit menu key select radio band & choose option to automatic.. Hope this helps you.. I had same issue when I chose US BAND
XT910
3n3rg1c said:
I dont think its the problem of sim jack. Just go to dialer then *#*#4636*#*# then to phone info then hit menu key select radio band & choose option to automatic.. Hope this helps you.. I had same issue when I chose US BAND
Click to expand...
Click to collapse
Hi. I have XT910 for more than two years. After brought the phone from Australia to Hong Kong (use Hong Kong SIM card) and back to Australia (replace SIM card with Aus one), I have the same problem as you. Phone can make voice call, but no mobile data connection (3G, 2G).
Want to know if your problem is fixed or not?
I once had an issue like this on my xt910 gsm and I found a way to fix it
Murphyung said:
I once had an issue like this on my xt910 gsm and I found a way to fix it
Click to expand...
Click to collapse
Hi. Can you tell me how to fix the issue: no mobile data, and phone saying "Syncing SIM card contacts"? Thanks.

Categories

Resources