T-mobile / Orange Roaming - Galaxy S II Q&A, Help & Troubleshooting

Hi all,
I'm on t-mobile in the uk and on my previous phone (htc hero) I was able to flick automatically to Orange's signal when I had poor t-mobile signal. When this would happen the phone would let me know I was roaming.
However, on my new Galaxy S2 it never seems to change to Orange's signal and my phone is never roaming. This has resulted in me having worse reception on my new phone over my old hero.
Has anyone else experienced this and if so is their something I can do to fix it?
I'm using the standard unrooted rom.
Sent from my GT-I9100 using XDA App

Mine would never do this either.
Go to the mobile network settings and MANUALLY connect to Orange.
Then wait for it to connect and then go back in and choose Automatic.
This fixed it for me my phone now roams.

Did you take out a new contract for your phone? Maybe you need to activate the network sharing again from the tmobile website.

IakobosJ said:
Mine would never do this either.
Go to the mobile network settings and MANUALLY connect to Orange.
Then wait for it to connect and then go back in and choose Automatic.
This fixed it for me my phone now roams.
Click to expand...
Click to collapse
Thanks, just tried this but still no joy. Interestingly when I manually connect to "T-Mobile Orange" instead of just "T-Mobile" and then check the roaming status, it still says "Not roaming" - shouldn't it say "Roaming" when I'm on Orange?
Joey2o11 said:
Did you take out a new contract for your phone? Maybe you need to activate the network sharing again from the tmobile website.
Click to expand...
Click to collapse
Thanks, I called T-Mobile a couple of weeks ago to check to see if anything needed setup on my account and she said that it was all good to go. I think T-Mobile have removed the ability to opt-in to network sharing as I can't find it anywhere, I think it's automatically enabled for all new accounts.
It's driving me mad as I feel like I'm missing out on something and I can't see any way to fix it :-(

ok i just manually switched to orange and it says i'm not roaming. That's what i'd expect to see as both networks are considered 'home' networks. Maybe you just haven't been in an area with no tmobile coverage??

I had to send a text to T-Mobile (1221 I think) to use the Orange network when I had the HTC HD2. It switched seamlessly when I went out of a T-Mobile signal area.
When I upgraded my phone to the SGSII, there was still no problem switching networks. Admittedly I used the same SIM card, so that might be the switch-over went so smooth.

fred_up said:
I had to send a text to T-Mobile (1221 I think) to use the Orange network when I had the HTC HD2. It switched seamlessly when I went out of a T-Mobile signal area.
When I upgraded my phone to the SGSII, there was still no problem switching networks. Admittedly I used the same SIM card, so that might be the switch-over went so smooth.
Click to expand...
Click to collapse
Yeah i remember having to send a text to opt in to the network sharing, though as the OP has pointed out i believe it's automatic now for new contracts.

Thanks all. I've realised that it's simply that my old Hero used to show a roaming icon but the gs2 doesn't. It still flicks automatically from tmobile to orange.
I wish I spotted that before using up your valuable time!
Sent from my GT-I9100 using XDA App

Related

roam on att help

my friend tom got his galaxy s like two months ago. he has a even more plus plan with unlimited everything on tmobile and he used that in a iphone 3g for a year with no problems and he could roam with no issues on att.
with his new vibrant its not working! it takes forever to try to connect then gives a error. the sim should be good since it roams in two other unlocked phones..
for the note, his phone IS unlocked... that was the first thing we thought of..
the error is: unable to select network.. your sim card is not allowed to connect to this network
this phone is a quadband phone so it should work.. we have put a att legit iphone sim in it and it works great.. what gives? why can't he roam on this new phone when other phones do? running bionix rom.. have tried updates, wondering if anyone has any opinions or info
we've already tried changing network settings with *#0011#, gone into service mode *#*#197328640#*#* with no luck
edit: we've tried not allowing the phone to connect to our local att 3G band (1900) and use all other bands again with no luck. the phone connects to canada's rogers network tho.. weird..
anyone check this out yet?? anyone got it workin? any reports would be killer ...
we have tried more settings through service mode still with no luck. when we specify certain bands and leaving the att 3G local band unchecked, it will not hop on T-mobile with the setting! Crazy! not sure if it's the rom, radio version or kernel but we will keep tweaking and posting results.. if anyone is having this issue or has concerns any posts or signs of life would be cool lol
Same issue
Unfortunately, I don't have a solution, but I've been working on this same issue since september. I originally contacted tmo about the problem to see if they somehow hadn't provisioned my phone/account for roaming. Needless to say they were not much help. They suggested I exchange the phone for a new one, which I did, and I still have the same problem.
I'm in a rural area of california where tmo has roaming on att towers. My girl has tmo service with a different samsung phone and she can roam on att just fine. She can send/receive calls and text. I even put my sim in her phone, and it works, so I've pretty much narrowed the problem down to an issue with the vibrant itself.
My phone is not unlocked, so we've ruled that out. I'm running bionix fusion with ji2 modem now, but I've had the issue with the stock phone before ji6, and after ji6 ota. I've tried messing around with the service menu the same as you, and I haven't got anywhere either.
I have been able to get the phone to at least lock on to att by adding the apn internet2.voicestream.com, and it will get past the "not registered on network" message. Unfortunately, it won't complete a call or send a message, it just times out after about 15 seconds and drops back to the previous menu (depending on whether I tried to dial out of contacts, the call log, or the dialer). But it does not give me an error message, it behaves as if the call connected and immediately hung up.
I had given up on it for the past couple weeks, but I have time now to try and work it again. Let me know if you've gotten anywhere, and I'll do the same.
The fix is: when you're in an att roam area, set your phone to gsm 850 only via the service menu. If your phone doesn't auto lock on the att network, search for available networks and choose att. After that you should be able to send and receive calls and texts.
after yet some more messing around, still no luck. it's clearly a thing with tmobile not allowing roaming..... because i read many threads off the gooooogle that say tmobile is pretty much going away and any "contractless" plans don't have roaming so they don't lose money....
dickheads. at least he's grandfathered in with a good unlimited everything plan tho..
even if all this said, if anyone finds any info out post!
the other day i was out of tmobiles network coverage and on att voice and edge not 3g. i live in texas
this is with a stock vibrant jI6
tried the app RoamControl with no luck. it uses different tmobile bands when in "roam only" mode. anyone have any luck yet?

Galaxy S2 and Virgin UK

Hi everyone
I'm new here and I have Galaxy S2 on Virgin UK network. I would like to ask S2 owners or anyone who can help me about advice. I spent hours in many forums and I still can't truly get what is wrong with my phone.
The problem occurs when my phone is working in automode (gsm/wcdma). When I get to place without proper 3G network coverage my galaxy s2 goes in to 2G and never comes back from it to 3G (in automode). When I want to come back to 3G I have to reboot my phone or toggle it manually to WCDMA only for a second and switch it back to automode. Whenever I do it I'll have 3G (or H) to the next time when I'll go to the place without 3G coverage.
Is there anyone who owning galaxy s2 on Virgin UK with working 2G - 3G switching in automode (gsm/wcdma). Anyone even in other UK networks or it's just normal behavior for galaxy s2? I know at least 2 people who have the same problem with S2 and Virgin.
I've tried many different roms and a lot of modems too (even orange UK, 3UK, T-mobile UK stock modems), Juice Defender beta, other software switchers and wigets.
Help, please
Not on virgin, but a UK user on 02. Never experienced the issues you are describing, so it seems network specific.
Thanks mate. I need all your opinions before I'll complain to the Virgin.
Possible its the masts you are picking up from .
SGS2 and 1 bothy worked fine on Virgin for me >> have you entered the correct settings from the web site .
CSC for Virgin i always used the CPW carphone warehouse one as some UK csc do not have Virgin settings .Virgin of course runs on the TMobile network .
MASTS
http://www.sitefinder.ofcom.org.uk/search
I've tried many different roms and a lot of modems too (even orange UK, 3UK, T-mobile UK stock modems)
That will of course have invalidated your warranty from Virgin .You need to restore if sending the phone back .
jje
JJEgan said:
That will of course have invalidated your warranty from Virgin .You need to restore if sending the phone back .
jje
Click to expand...
Click to collapse
Of course. I came back to stock firmware 2.3.4 last night anyway.
Thanks I'm going to check CPW carphone warehouse. Settings are from Virgin website and I'm picking up signal in BT4 1QF area now.
EDIT:
Well
I flashed GT-I9100_CPW_I9100XWKF3_I9100XXKE7_I9100CPWKD1 - CPW carphone warehouse with factory restet before of course.
Phone started in 3G obediently. I switched from automode to gsm (what occurs when I'm in place without 3G) and I switch it back to automode again to check whether in goes in automode from 2G to 3G or not. It was last time when I saw 3G icon on the screen. No luck. Still doesn't work. Absolutly the same.
I've heard similar stories on other threads, It may be coincidence, but Virgin runs on the T-Mobile network, and they have just recently started sharing their 3G network with Orange.
There may be some hiccups in the switch over, that's affecting Virgin.
I could be totally wrong, but the dates coincide with the similar Data issues that I have seen discusssed on other threads.
I would call Customer service personally.
Regards and good luck.
I just finished my conversation with customer service. They said that It can happen in places where 3G signal is weak and 2G strong. If there is strong 3G signal switching should work. It should but it doesn't. Thats what I known now. But I'm afraid I knew it before already . They said I can try to replace sim card or mobile.
buzzboy said:
I've heard similar stories on other threads, It may be coincidence, but Virgin runs on the T-Mobile network, and they have just recently started sharing their 3G network with Orange.
There may be some hiccups in the switch over, that's affecting Virgin.
I could be totally wrong, but the dates coincide with the similar Data issues that I have seen discusssed on other threads.
I would call Customer service personally.
Regards and good luck.
Click to expand...
Click to collapse
I've noticed this a bit with my galaxy S2 and its quite annoying, i used to get the T-Mobile network all the time which provided me with 3G quite often but for some reason the switch has left my phone connected to the orange mast with no 3G. I might ring up as well.
arj154 said:
I've noticed this a bit with my galaxy S2 and its quite annoying, i used to get the T-Mobile network all the time which provided me with 3G quite often but for some reason the switch has left my phone connected to the orange mast with no 3G. I might ring up as well.
Click to expand...
Click to collapse
I upgraded another device with Orange last week, and they provided a new SIM card. I'm wondering if that's due to the switch.
Good luck.
Regards
I'll try to replace sim next week
Not seen this problem (for me) on my SGS2
SGS2-XXKL1-Hyperoid 5.2.21/Siyah-2.6.7 - Virgin UK.
Although my Virgin Blackberry has the very same problem? time for a customer service call...
Well I sorted out my problem pernamently and I now what is going on. This is network problem. Go to your network settings and change your network from Virgin to virgin I spent 1,5 hour speaking to Virgin support and they couldn't help me. The didn't know. They told me that virgin with small v it's orange in fact but we can use this network that's why it is also named virgin.
Regards
Check your connectivity with calls. My wife is with Virgin but can't get signal at work or home. Their signal on data is only the second usage of T-mobile which is not the best.
Sent from my GT-I9100 using XDA App
Looks like this new EE network is now T-Mobile and Orange. What are Virgin using to do their data?

Talk Mobile UK issues

I have had my TITAN since about a week after its release. At that time, I was using an O2 SIM card and everything was perfect and fine.
Around 4 weeks ago, I switched to Talk Mobile as my O2 contract was up and I got a deal from Talk Mobile. Since then, my phone has been a disaster - but I dont think the TITAN is at fault.
Around 50% of all my calls get dropped. Typically, when this happens, I will be connected to a 3G/HSDPA network with decent signal strength. The call will drop, I look at the phone and the signal has been lost entirely. Then the signal comes back but at GPRS or EDGE. I also often have a GPRS or EDGE connection in areas I know have strong 3G signal. The phone will transition to 3G eventually but it is a right pain.
I am already on my 2nd Talk Mobile SIM card and will try a 3rd this week. I have tried hard resetting my phone too. None of this has helped and the network have so far been typically useless in trying to help so I was wondering if any of the bright people on here would be able to help at all.
Many thanks
Sounds like a network issue, I am on Vodafone and have not had any problems with the handset. Make sure you have correct network settings installed on the Phone like APN's etc for Talk Mobile
Are they listed in htc connection setup? if so run it.
Talk mobile piggybacks vodafone iirc. i get this problem of switching 3g/edge/gprs with vodafone and talkmobile. with talkmobile if its a phone they don't sell they don't seem to have the settings for internet/mms etc. i usually have to manually input them.
If you need to manually input the Talkmobile settings, they're all on the website.
Click the second orange button 'Talkmobile phone settings' and they should be listed in there.
talkmobile.co.uk/get_your_settings.html
Thanks to all for the responses. When I run HTC Connection Setup app, there is a setting for Talk Mobile which I selected. Before doing that, I had no internet as obviously Windows Phone on its own doesnt have the right settings.
I will try manually entering the APN details next and see if that helps, but I dont think the APN affects voice calls if I am right?
dumped o2 and got my titan with vodaphone. No issues at all. Maybe you can Complain ?.
fallenmonk said:
dumped o2 and got my titan with vodaphone. No issues at all. Maybe you can Complain ?.
Click to expand...
Click to collapse
I am complaining vigorously
You've checked the aerial right? http://forum.xda-developers.com/showpost.php?p=18523952&postcount=12
I have a Talk Mobile sim (I got it as it was an offer - unlimited data) and a Vodafone sim. I have the same problems with Talk Mobile.
E.g. today I could only get Edge in London, and it seemed to be slower than basic G. When I swapped to Vodafone sim, in same area, suddenly good H signal, and fairly fast.
Also my pop3 email sometimes just errors with the Talk Mobile sim.
When I first got this TM sim in November it was great, downloaded no end of music and data on the Titan. Past few weeks it has been rubbish. I find calls are ok though.
Haven't got as far as complaining.... yet.... sorry have no answer but just to say that I don't think it's the Titan at fault.

no service on galaxy s2 sgh-i777?

hey guys my galaxy s2 is currently on shostock2
and the imei is there and everything i get like 2 bars as service but it says emergency call only and i tryed GS11_repair and hc-ktool
i just cant figure out why i get no service and its unlocked i have a tmobile sim card in it but i cant make calls or nothing everything else works fine except it wont connect to tmobiles mobile network i think in network operators tmobile doesnt even show up only at&t
if some one can help me resolve this issue it would be greatly appreciated thanks you
Go under mobile networks and do a carrier search and see if T-Mobile pops up. Are you in a good coverage area? If it says emergency only then you're probably connected to AT&T towers (which shows your radio works, so that's not the issue)
settings -> more (under wireless and network) -> mobile networks -> Network operators -> scan for networks
I did man only at&t shows up
Sent from my SGH-I777 using xda premium
yani1992 said:
I did man only at&t shows up
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
Yeah, that just sounds like you're having crappy T-mo coverage. You could try flashing a different modem.
I just did I get bars but its still in emergency call only
Sent from my SGH-I777 using xda premium
Even though you have bars, doesn't guarantee that you are on the T-Mobile network. You can also get bars on other networks if T-Mobile isn't available. This has happened to me before when I drove off in the mountains, and only AT&T was available (I'm on T-Mobile), and I got 4 bars, but it still said "Emergency Calls Only" because I was on the wrong operator.
the problem with my device I never get more than 3 bars
Sent from my SGH-I777 using xda premium
yani1992 said:
the problem with my device I never get more than 3 bars
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
The cell reception in your area is probably just poor then
It happens everywhere I go when on my other phone I get full bars
Sent from my SGH-I777 using xda app-developers app
yani1992 said:
It happens everywhere I go when on my other phone I get full bars
Sent from my SGH-I777 using xda app-developers app
Click to expand...
Click to collapse
Hey. Yani. Did you solve your problem?
Because I have same issue as you have.
I heard from one of my friend that upgrading gingerbread to ICS might work, so I did that as well. but still the same.
And just to let people know, I am not in the crappy tmboile coverage area. In my other phone, I get five full bar reception with same tmobile sim card.
Any ideas?????
Different phones have different radios, get different amounts of service.
Unless your 'other' phone is another i777, theres nothing to compare.
does it really matter how good of service you get when you only get edge?
APN settings
Did you input the APN settings for T-Mobile? I unlocked mine and run it on Straight-Talk and I had to manually input the APN setting to get it to make and receive calls. Just speaking from my personal experience I would choose Straight-Talk over T-Mobile. You still get the same service as AT&T but its only $45 a month for unlimited everything including data. Just check your APN settings man. Make sure your T-Mobile one is selected if you've already input everything.
MotoMudder77 said:
Different phones have different radios, get different amounts of service.
Unless your 'other' phone is another i777, theres nothing to compare.
does it really matter how good of service you get when you only get edge?
Click to expand...
Click to collapse
Yeah, dude. It does matter to me.
I am trying to set this up for my old man, and he really doesn't care about 3G/4G stuff.
budfarmer420 said:
Did you input the APN settings for T-Mobile? I unlocked mine and run it on Straight-Talk and I had to manually input the APN setting to get it to make and receive calls. Just speaking from my personal experience I would choose Straight-Talk over T-Mobile. You still get the same service as AT&T but its only $45 a month for unlimited everything including data. Just check your APN settings man. Make sure your T-Mobile one is selected if you've already input everything.
Click to expand...
Click to collapse
Yeah. I tried that and getting a little bit better service. I will try it on Monday because at work see if it is better.
If it doesn't, I guess I have to sell this phone, since I tried almost everything I could.
Thanks for letting me know about Straight-Talk, but I have to stay on T-Mobile. I had a deal with T-Mobile for $100 unlimited txt and data for 4 lines. So I can't switch over for 2 yrs....
anyway, thnx for the advice and will update on Monday night.
Any Resolution?
shpchunjae said:
Yeah, dude. It does matter to me.
I am trying to set this up for my old man, and he really doesn't care about 3G/4G stuff.
Yeah. I tried that and getting a little bit better service. I will try it on Monday because at work see if it is better.
If it doesn't, I guess I have to sell this phone, since I tried almost everything I could.
Thanks for letting me know about Straight-Talk, but I have to stay on T-Mobile. I had a deal with T-Mobile for $100 unlimited txt and data for 4 lines. So I can't switch over for 2 yrs....
anyway, thnx for the advice and will update on Monday night.
Click to expand...
Click to collapse
Hey shpchunjae, did you ever get this figured out? I'm fighting the same problem now (trying to get my i777 to connect to the T-Mobile network) and I'm not getting anything - voice, text, or data. The SIM card works in another T-Mobile phone, so that's not the issue.
Thanks!

Verizon V10 on AT&T Mobile data wont turn on

Hey guys, recently switched to AT&T from verizon 2 months ago. The guy at AT&T typed in the APNs and all is good besides poor reception at my house. Last night i turned off mobile data to see if my reception to send a text got better. Now I cant get mobile data to turn back on... It says add mobile service please contact customer service and gives the verizon customer service number. Any ideas on how i can get it back on? I've tried everything i can think of besides activating it on verizon again....
You might need to manually enter your APN since this is a Verizon device running on AT&T. Also if you are using an AT&T SIM you might need to input an IMEI for AT&T to get back on. These are the issues you run into trying to use CDMA/Unlock phone for one carrier (unlocked does not mean full functionality on all networks, if that was the case there would be only a single model of the V10) on a GSM carrier.
Haxcid said:
You might need to manually enter your APN since this is a Verizon device running on AT&T. Also if you are using an AT&T SIM you might need to input an IMEI for AT&T to get back on. These are the issues you run into trying to use CDMA/Unlock phone for one carrier (unlocked does not mean full functionality on all networks, if that was the case there would be only a single model of the V10) on a GSM carrier.
Click to expand...
Click to collapse
I did manually enter the APN... It senses not connected to VZW and then says to call VZW customer service... might have to activate on verizon again turn on data and switch sim?
The same exact thing happened to me a month ago
Go to: Settings>Backup & Reset>Network Settings Reset
it will turn your data back on by default but you might have to put your APN info back in
hope this helps
youre amazing!

Categories

Resources