[Q] Contacts app FC on 351 and 354 - Streak 5 Q&A, Help & Troubleshooting

hi all I am posting this as an "official" question in this section because it's a known issue and it's not been resolved. this issue was briefly (and by that I mean "very few replies") discussed in this thread: http://forum.xda-developers.com/showthread.php?t=1055407
I am wondering if anyone has come up with a solution or some more hints.
to sum things up:
- in a threaded sms conversation, upon sending AND receiving a message the small contact pictures (both yours and your interlocutors') flash one time (like if they were reloading: you can briefly see the grey android default "no picture" icon meanwhile). this didnt happen on elder builds, and when it happens the phone lags.
- it can happen from time to time that after this strange reloading the pictures won't load anymore and immediately after this, the app will loose sync with contact names too: you'll end with phone numbers anymore like if you had an empty phonebook.
I have found the culprit to be not the messaging app but the contacts app. when this happen, i "just" need to go back to home and tap the contacts app. sometimes it just displays a black screen, sometimes i get a FC message about com.android.process.acore. after pressing the FC button the app will restart and both contacts and messaging will return working normally (although still with the weird reloading thingy).
as far as things go it seems that
- hard resetting / wiping data does not help
- removing and re-adding the google account sync does not help
- it happens on 354 too
- not all users (very few, it seems) are affected by this
- there is no weird backup & restore voodoo procedure implied in the affected streaks
the small amount of users affected by this issue leads me to think we are, in some way, doing something wrong. any help would be greatly appreciated really. thanks in advance folks.

crashDebug said:
hi all I am posting this as an "official" question in this section because it's a known issue and it's not been resolved. this issue was briefly (and by that I mean "very few replies") discussed in this thread: http://forum.xda-developers.com/showthread.php?t=1055407
I am wondering if anyone has come up with a solution or some more hints.
to sum things up:
- in a threaded sms conversation, upon sending AND receiving a message the small contact pictures (both yours and your interlocutors') flash one time (like if they were reloading: you can briefly see the grey android default "no picture" icon meanwhile). this didnt happen on elder builds, and when it happens the phone lags.
- it can happen from time to time that after this strange reloading the pictures won't load anymore and immediately after this, the app will loose sync with contact names too: you'll end with phone numbers anymore like if you had an empty phonebook.
I have found the culprit to be not the messaging app but the contacts app. when this happen, i "just" need to go back to home and tap the contacts app. sometimes it just displays a black screen, sometimes i get a FC message about com.android.process.acore. after pressing the FC button the app will restart and both contacts and messaging will return working normally (although still with the weird reloading thingy).
as far as things go it seems that
- hard resetting / wiping data does not help
- removing and re-adding the google account sync does not help
- it happens on 354 too
- not all users (very few, it seems) are affected by this
- there is no weird backup & restore voodoo procedure implied in the affected streaks
the small amount of users affected by this issue leads me to think we are, in some way, doing something wrong. any help would be greatly appreciated really. thanks in advance folks.
Click to expand...
Click to collapse
I've the same prob. i was thinking it maybe from my rom (simple streak 1.2) but looks like its not.

yeah it seems to be an issue related to android 2.2.2 (I didn't have this problem on stock 318 rom). I have done some more tries yesterday but I didn't come up with a solution. I even tried to desync google account, remove all contacts etc, and create a new test contact with random picture, well as soon as I insert the picture the problem reappears.
I forgot to mention it in the op but go sms pro seems unaffected.

Contacts app in StreakDroid 1.9.1 does this as well.

I'm going to try and roll back contacts.apk, contactsprovider.apk and mms.apk from stock 318. I have checked the filesizes and they actually are slightly different.
well tbh I am 99.9% confident I will end up having to reflash my phone but oh well..
i'll report back!
EDIT: so here's the news. replacing apps didnt work. ROM 360 is still affected by the issue.
back to the drawing board...

Related

[Q] X2 freezing of apps/text problem

Ok guys I finally got around to rooting and freezing some apps last night on my X2. However, now I'm having texting problems. They seem to go out fine but they rarely come in. Also, I sometimes get a FC error saying the application Text Messaging ( process com.motorola.conversations has stopped unexpectedly.
Also, when texts do come in about 75% of the time I get two of the same text. This may be a chompsms thing since it was doing this before I rooted.
The list I used can found by googling "X2 freeze app list" and it's on androidcentral. (i can't post links, sorry)
Can you guys help sort this out? Thanks!
I've looked at the list and its sound. None of those apps should have caused the issue you are experiencing. You mentioned a 3rd party messaging app? Do you still have the stock messaging app?
Sent from my DROID X2 using xda premium
Yes I sure do. I haven't removed anything, I've only frozen apps. I went halfway through the list and just froze a few at a time but stillgot the random FC's. I'm not sure what to do now..
I would unfreeze everything and see if you still get fcs. If you do it might be your third party app. If not then freeze just Verizon apps and freeze the rest one at a time, that way you can discover the problem by process of elimination. I personally think the third party app is causing the problem but hey I could be wrong.
Sent from my DROID X2 using xda premium
If I don't freeze anything then I don't get any fc's or problems to speak of. But that kind of defeats the purpose of buying Titanium Pro and the phone is much quicker when I had a bunch of the bloat frozen. I'll spend some more time freezing apps slowly but the problem is that the fc's don't happen happen every time even with the same list of frozen apps so that makes narrowing it down very difficult. If you have any great ideas in the meantime let me know, thanks!
Sure thing I will keep it in mind
Sent from my DROID X2 using xda premium
My frozen list without FCs in any stock apps:
Amazon MP3
Amazon Kindle
All other preloaded apps (NFS Shift, Let's Golf, etc.)
android-syncservice-app (related to Backup Assistant)
BackupAssistanceClient.apk
blur_flickr.apk
blur_lastfm.apk
blur_linkedin.apk
blur_myspace.apk
blur_orkut.apk
blur_photobucket.apk
blur_skyrock.apk
blur_twitter.apk
BookmarksWidget.apk
BooksPhone.apk (Google Books)
BuaContactAdapter.apk (Backup Assistant Contact page)
Cardock2.apk (do not freeze if you use a car dock)
DeviceStatistics.apk (polls various systems and stores statistical data)
Dock.apk*
DockService.apk*
* These apps are also required for HDMI mirroring; keep ro.hdmi.mirror.enable=false in the build.prop as it is enabled via hotplugging
HelpCenter.apk
IMPresence.apk
MessagesWidget.apk
MyVerizon.apk
PerformanceManager.apk (this will cause persistent FCs until battery pull; on restart, the system will remove data related to this app)
Preloaded.apk (preloaded contacts)
Protips.apk
QuickContactWidget.apk
Quickoffice.apk
QuickSMS.apk
RichLocation.apk
Skype_mobile_live.apk (use Market version instead)
Slackerradio.apk
SpellingCheckService.apk (I'm a good speller and hate this crap)
SuggestionsProvider.apk
SuggestionsRuleCheckerCore.apk
SuggestionsServiceScheduler.apk
-- Freezing these will alleviate a lot of the lag experienced with the stock ROM; adding build.prop optimizations will complement this
ToggleWidgets.apk
Vcast.apk
VcastMusic.apk
VcastVideo.apk
vnav_DROIDX2... (VZ Navigator)
Vsuiteapp.apk
VVM.apk
VZWIM.apk
VZWInstaller.apk
WeatherWidget.apk
You can freeze the datacollection APKs, but just know that you won't have any battery statistics and some data push features won't work either. If you freeze datacollection without freezing the 3 Suggestions APKs, you'll get a force close on the RuleChecker at startup.
I kept the social stuff mainly because the stock ROM doesn't integrate the Facebook app like stock Android, so in order to have your Facebook contacts sync'd with your phone contacts, you need the blur_facebook.apk authenticator, and to keep the status updates intact when receiving a phone call from a contact with Facebook data, you need some of the social apps (mainly friendfeed.apk). I disable the social messaging notifications from the Messaging app in the launcher, as the official Facebook app provides notifications, and I don't need two.
If you don't care about that stuff, just remember that the stock ROM expects many of the authenticators to be there, mainly Facebook since stock Android also links with Facebook. You may get force closes when trying to open or edit a contact, or when text messaging contacts.
Here are the APKs that will cause FCs in the contacts area (opening or editing a contact):
blur_activesync.apk
blur_email.apk
blur_facebook.apk
blur_yahoo.apk
I kept blur_picasa and blur_youtube as I wanted these sync'd in my gallery.
blur_xxx are authenticators (used in the Accounts page)
Blurxxx are actual programs
Sorry about the length, but some things need to be explained so everyone can understand these things.
Thanks for the very long and detailed post Jason. I'm also trying to get my extended battery calibrated but the Battery Calibrator app doesn't seem to be working.
I will definitely get to work on that app list but with just those few that I had listed I wasn't able to get into my contacts without a fc. I don't see how everyone else is doing all these things so easily but I'm struggling. Is it possible to have a bad root or something?
I didn't read all of Jason's post, so forgive me if I repeat something, but I use Chomp and have run into something like this, but only if I freeze the default messaging application. If I freeze it, I can send text from Chomp, but not receive them. Unfrozen, I can send and receive fine. As much as I'd enjoy freezing the default app, I've just disabled the notifications from it and hidden it from view. I know I was able to freeze it without issue when I first got the phone (back on FroYo), but, since updating to GB, it causes issues.
I've seen problems when my mother sends me a text where it doubles the text, we are both in VZW and the text itself is doubled on her end, so could it be VZW?
shoota13 said:
Ok guys I finally got around to rooting and freezing some apps last night on my X2. However, now I'm having texting problems. They seem to go out fine but they rarely come in. Also, I sometimes get a FC error saying the application Text Messaging ( process com.motorola.conversations has stopped unexpectedly.
Also, when texts do come in about 75% of the time I get two of the same text. This may be a chompsms thing since it was doing this before I rooted.
The list I used can found by googling "X2 freeze app list" and it's on androidcentral. (i can't post links, sorry)
Can you guys help sort this out? Thanks!
Click to expand...
Click to collapse
Forgive me if mentioned or answered I didn't read...just saw this while at work
did u happen to freeze email engine or authentication?
That will mess up texts
I can't remember now for sure but I think I froze Corporate Sync Authenticator. Would that affect texts? I need to get some more time to play around with this but it's so darn frustrating, I thought this would be pretty straight forward. I also still can't get my extended battery calibrated. I get the blinking red-light after about four hours off the charger
shoota13 said:
I can't remember now for sure but I think I froze Corporate Email. Would that affect texts? I need to get some more time to play around with this but it's so darn frustrating, I thought this would be pretty straight forward. I also still can't get my extended battery calibrated. I get the blinking red-light after about four hours off the charger
Click to expand...
Click to collapse
Our phone will NEVER read an extended battery correctly
no matter how many times u "calibrate" it.
You gonna want to use a battery widget and keep an eye on the voltage left.
I believe around 3700 is pretty much dead and u should recharge.
Corporate email may have had something to do with that text issue.
It sounds more likely that it is the third.party message app giving u issues.
I know when I used go sms and I froze stock message app I entered the APN and SMSC #'s or something like that manually ((I forget exactly what I entered...but I had found what needed to be entered by digging around in root explorer somewhere)) for it to pull messages and send correctly....
good luck...
If I have time later ill browse around and see if I can locate what I did before...
ashclepdia said:
Our phone will NEVER read an extended battery correctly
no matter how many times u "calibrate" it.
You gonna want to use a battery widget and keep an eye on the voltage left.
I believe around 3700 is pretty much dead and u should recharge.
Corporate email may have had something to do with that text issue.
It sounds more likely that it is the third.party message app giving u issues.
I know when I used go sms and I froze stock message app I entered the APN and SMSC #'s or something like that manually ((I forget exactly what I entered...but I had found what needed to be entered by digging around in root explorer somewhere)) for it to pull messages and send correctly....
good luck...
If I have time later ill browse around and see if I can locate what I did before...
Click to expand...
Click to collapse
In IRC I saw that someone was watching theirs and they said 3200 is dead....
sent from my cyanocrack
motcher41 said:
In IRC I saw that someone was watching theirs and they said 3200 is dead....
sent from my cyanocrack
Click to expand...
Click to collapse
Yeah I have had mine go lower than 3700
I meant that when it starts to go under 3700 it seems to drop faster also
so its a good idea to charge up when u get under 3700 since its a BAD idea to let a Li-on battery drain completely....they work better and last longer if u start charging when it gets to around 15%...
Thanks for clarification motcher
Thanks for the input guys. Unfortunately I just can't seem to freeze anything without getting force closes. So I guess my root was all for not :/ boo.
Is there a specific battery widget that you would recommend? Or will any do?
When i first got my X2 I had a problem with sending double texts and not being able to open a thread once it had 100+ mesages in it. I would have to delete the thread for it to be corrected. I rooted the phone and tried freezing and unfreezing a bunch of apps and it still gave me problems. Both when i was stock with very few apps and rooted. But when i flashed minimal x it seemed to quit. Ive been running Eclipse and now CM7 and havent had anymore issues. Btw the problem with the text wasnt just one phone. This is my second X2 and both had it till I put a rom on it. Im sure there was something simple I missed but I still dont know what.
pacman377 said:
When i first got my X2 I had a problem with sending double texts and not being able to open a thread once it had 100+ mesages in it. I would have to delete the thread for it to be corrected. I rooted the phone and tried freezing and unfreezing a bunch of apps and it still gave me problems. Both when i was stock with very few apps and rooted. But when i flashed minimal x it seemed to quit. Ive been running Eclipse and now CM7 and havent had anymore issues. Btw the problem with the text wasnt just one phone. This is my second X2 and both had it till I put a rom on it. Im sure there was something simple I missed but I still dont know what.
Click to expand...
Click to collapse
I might have to give CM7 a try. This is just complete BS. I rooted in order to freeze and apps and calibrate my battery, neither of which I can do. So now I have a stock phone with a pointless root :/
shoota13 said:
I might have to give CM7 a try. This is just complete BS. I rooted in order to freeze and apps and calibrate my battery, neither of which I can do. So now I have a stock phone with a pointless root :/
Click to expand...
Click to collapse
ummmm
not pointless
just gotta figure out which apps are interdependent
as with most phonesI believe
also
eclipse!!! best part of being rooted.....and it's about to become even BETTER
(a little Birdie told me hahaha)
there is just enough to keep us rooted x2 users busy...
take a stroll thru booked's sticky in development section to see what's available
Yeah I saw a lot of people raving about Eclipse. I was going to install that but for some reason while I was reading up on how do it I got scared off. Convince me it's easy
How long until the new rom comes out? Is it ICS?

[Q] gmail crashing

Hello,
Is anyone else having issues with Gmail crashing?
I can get it to crash by looking at "all mail" and then scrolling down.
On my galaxy nexus this scrolling goes back to the server and loads more messages. On my prime it just crashes and goes completely black or crashes to the home screen. I have to then force stop Gmail in order to get it to load again.
I'm having the exact same problem with my prime. I'm guessing it had to do with some other app that is running because if i restart my prime, it doesn't happen again for a while. I've searched and haven't found any others having this problem though.
I also experience some "back to homescreen" while messing in Gmail. I just cleared the data/cache to see if it will help.
I am having these troubles, too. Have anybodies problems been solved (perhaps with the new Firmwares that were put out by Asus - I am still on 9.4.2.11 as I am based in Austria) ?
The .15 update has made it so that I do not crash any longer while scrolling.
Although, sometimes when I scroll down it just sits there....loading conversations....
I still experience gmail crash... I run WW .14. I hope .15 will fix it when it will be available.
Mine crashes as well on the lastest OTA firmware. I don't think I even need to scroll to crash to homescreen. I think it does it even when I just click on an email occasionally.
Gmail crashes soooo often for me. It's driving me batty. Any ideas on how to fix it yet?
cwoodard73 said:
Gmail crashes soooo often for me. It's driving me batty. Any ideas on how to fix it yet?
Click to expand...
Click to collapse
Have you cleared the cache and data?
SalsaForte said:
Have you cleared the cache and data?
Click to expand...
Click to collapse
In the few cases I've seen mentioned, whether that even helps temporarily is debatable. In my case it didn't help at all, so I just set up the "EMail" app to get my GMail instead of the GMail app.
yes i have tried that mltiple times, removed the gmail widget since i saw some mention that it could be causing the problems. no luck. removed other widgets one at a time as well. removing beautiful widgets seems to help with the home screen "crash" I was experiencing a lot, but does nothing to fix gmail
I guess I'll have to set up another email app or use a browser, but damn! neither are great fixes (
I just started using the ASUS Email app. That seems to work fine, including the widgets.
This is BS
Come on, Asus, this is Gmail, not some goofy homegrown app or a game or something. And this has been going on for a while. It is not something that just started. I swear Asus has their priorities up their ass sometimes.
I have the same problem ever since the last OTA update. The gmail app is virtually unusable, also get a similar problem with Maps crashing out when searching for places but I guess that's for a different thread.
Tried many things one of which, removing the Beautiful Widgets home screen weather/clock widget, solved a different problem where all the icons would disappear from the home screens.
It's a real shame 'cos I've had none of the hardware problems other people have had, but the flaky apps/browser/ICS are really making this tablet very difficult to use as an everyday device. Maybe it's time to unlock and try Virtuous ROM.
Maybe it's related to this:
http://www.androidcentral.com/google-acknowledges-gmail-app-may-be-flickering-says-fix-way
Acer Iconia A500 -- received stock ICS update a week ago and since then Gmail app has been playing up like all of you guys -- random crashes, flickering, freezes etc.
Very frustrating because that's the most used app on my tab. Now I have to revert to using native email app which kinda suck.

[Q]Graphic Rendering Problem?

I face a problem which is about the graphical rendering.
Some apps some button will appear as broken which makes me confuse.
And also when I using the browser to surf on some flash video website, it appear to have some broken rendering problem.
Just like the one you may got on computer 3D rendering.
I know the above are hard to understand, but I really don't know how to present those idea.
Sorry for that and also my bad English.
Thanks everyone who came in this post.
This shows the problem when using friendcaster.
Huh, sorry you are having issues. I have yet to see anything like this on mine.
Hope someone has an answer for you.
I'm not sure entirely what you are asking here... so I'll just ask you, what's wrong in the picture?
However, sometimes while web-browsing, certain pages won't show properly (things missing, or off page and you can't scroll to them). Often this can be fixed by changing the setting of the browser to load pages in PC format, (or tablet/phone/ipad). Sometimes just getting a different internet browser can help too.
As for apps having missing buttons - this could possibly be fixed by going into setting>manage applications>(whatever app it is)
-clear cache
-clear data
Then try opening it again. If it still doesn't work properly, uninstalling it and re-installing it might help (this worked for a friend with his phone just last night).
If you are really desperate to try everything, factory resetting your tablet might help - though you will loose all your data and it isn't garaunteed to help .
Other than that, you have to keep in mind that developers don't exactly have every device made available for them to test their apps on, and this being a honeycomb device, it already has lots of compatibility issues they have to tackle - perhaps a polite email to the developer of the app explaining your problem would result in them eventually making a fix for it. Be sure to include your version of Android (in full) and device name to help him narrow it down.
I wouldn't hold your breath waiting - I sent Gameloft a very polite email over a month ago requesting their support for sony tablet s, and so far, no change (half their games are still not compatibile).
sometimes on apps that aren't 100% compatable with the screen ratio or resolution, i have to press the little square with the arrows pointed outward near the clock and press either "stretch to fill screen" or "zoom to fit screen"
i had the same button issues with speedtest.net app
Thanks everyone who reply on this issue.
Actually what I am facing is about the "triangle" broken mark appear in the picture which show up in the app "Friendcaster".
I think the app should be a pad version as there were no arrow icon.
I am wondering is this a common issue, as I found out the issue of video site is a common one as I have a try out with some display tablet in the retailer.

[Q] 2 Major problems following JB Stock update (Gmail and Camera)

Hi Guys,
Wondering if anyone has experienced the following issues. Following an OTA update to JB, I have noticed 2 serious issues which I can't seem to shake. Firstly, the back camera is not working. When loading the stock camera app, the output of the camera just shows weird static/green lines.. a bit like what it used to look like when try to play an NTSC video tape on a PAL system (yes I'm that old ).
Secondly, and more importantly as I use this for business, is that Gmail's "Show quoted text" function does nothing. So when I receive a forwarded email, I tap the "Show quoted text" button and nothing happens, making it impossible to read the forward.
Steps to resolve this issue that I have taken:
1) Force closed both Gmail and Camera Apps, then cleared data. No change.
2) Factory reset from system menu - no change, and now I have to set up my Prime again!
I don't want to flash anything for now, as this is a work device I am not allowed to install custom binaries (i know I could probably cover my tracks but really don't wanna risk much with such an expensive device).
If anyone has any tips or ideas I would very much appreciate the help.
Cheers all

Battery life (wakelock), Amplify, SD Maid, Auto Call Recorder, Chrome, APUS Launcher

Hi,
This is my first time specifically posting a question as a Q&A style thread so I hope I'm doing this right.
I have been using the Redmi Note 2 for about a month now. Overall, it's been a great phone (especially considering the price). However, I've been experiencing a couple of issues and I am hoping that some of you may be able to help.
I have rooted the phone but have not installed a ROM/kernel.
I have been using Wakelock Detector to track my battery life. Of most significance is com.baidu.map.location (NetworkLocation). I have attached the two screenshots showing the frequency of how often it wakes up my device. I tried to greenify it but it wouldn't allow me - it says "Sorry, "NetworkLocation" is ingreenifiable". Does anyone have any idea for me?
I have also been trying to use Amplify as another means to try and improve battery life. As mentioned, my phone is rooted, and the app prompted me to install the Xposed app which I did. However, after installing the app, it wants me to install the framework but it does not allow me to. I have attached the screenshot of this too.
Nova Launcher - Sometimes when I open the app drawer, the resolution of the app launcher appears funny. To fix it, I normally just press back and go back into the app drawer and it goes back to normal. I have attached a screenshot of what this roughly looks like. This is not a big deal but can be a little annoying. Has anyone experienced this?
SD Maid - I used to use this app on my old Galaxy S3 i9305 to clear out storage space taken up by unnecessary stuff. This app no longer works on this phone. I have attached a screenshot of the issue that I am having.
I have downloaded Auto Call Recorder from the app store with the intention of having it automatically record my phone conversations. It does not work but I am unable to figure out why. I have checked the settings and I cannot identify any obvious setting that is incorrectly configured.
Flynx - I have been trying to use Flynx as it appears to be an incredibly useful app, but it seems something is not working correctly. In the screenshot that I have attached, where it says "Tap on the bubble to open it!" I am assuming there is a bubble that is supposed to appear for me to tap, but it does not appear.
APUS Launcher/Clean Master - finally and maybe most worryingly, I sometimes get 2 or 3 apps "pushed" to my device prompting me to install it. I can only remember 2 at the moment; APUS Launcher and Clean Master. Fortunately, I am asked to give the app permission for installation but it worries me because it has occurred a few times and I did not download it at all. I do not have a screenshot of this at the moment, but I will do it next time it occurs.
I have been told that my provider (Vaya in Australia) sends out a SMS for "automatic update" purposes. I only spotted this because I have noticed that I was charged for 2 separate international SMS on 2 occasions when I did not send them (to a UK number, +44 7786209730). I am not sure whether this one is a phone problem or something else.
I appreciate any of your assistance in advance and I am sorry if I have not provided enough information. I am also not sure as to which issues may simply be app problems as opposed to a problem with MIUI software or Xiaomi.
Hope I will be able to get some assistance!
SD Maid - I used to use this app on my old Galaxy S3 i9305 to clear out storage space taken up by unnecessary stuff. This app no longer works on this phone. I have attached a screenshot of the issue that I am having.
Click to expand...
Click to collapse
Does the crash happen when the dialog opens, or when you click the orange entry?
Try giving your sdcard a name, possibly doing it from a desktop computer.
Hi, the crash happens when I click on "Overview" then click on "To start press [refresh icon]" and then you just press there - what normally happens is it will give a overall summary of the phone.
However, I have just tried it again. When that error message comes up, instead of tapping on the listed entry (as is instructed), I press "Done" and it is able to give me a summary!
So for some reason it appears as though it doesn't work (at least from the error message), and I just press done and it still works.
Thanks for your reply nevertheless! Would not have figured that out had you not replied hahaha.
If you just press "done", SD Maid won't have access to your external sdcard.
Did you try installing the Xiaomi EU rom, since it's supposed to be cleaned from chinese apps (Like the baidu one).
Hi all,
Sorry it seems like I never came back to expand what I have done to try and fix these problems.
I ended up changing to Hermes ROM here http://www.smiui.net/redminote2_hermes.php
Most of the issues above are now solved, but there are some that are still present such as #2 and #5. So Amplify still doesn't work, but I think this is a hardware limitation and Auto Call Recorder still doesn't work. As for why Auto Call Recorder doesn't work, I don't know why, but I am not greatly bothered by it so I have not attempted to do anything to resolve that problem.

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