Regain Root Access - Help! - Fascinate Q&A, Help & Troubleshooting

Hi All.
I recently updated my Samsung Fascinate 4G (SGH-T959P) from 2.2.1 to 2.3.4 with the procedure mentioned below. My phone appears to be no longer rooted.
My question is what procedure do I follow to regain root access? I'd prefer (but not limited) to do this using a mac.
Thanks in advance,
Rick
Update procedure
Uninstall older versions of Samsung Kies from your computer
Make sure to download the latest version of Samsung Kies software. If you have used a previous version of Samsung Kies, you will need to uninstall it from your computer before you continue. Do the following:
Click Start.
Click All Programs.
Click Samsung.
Click Kies.
Click Uninstall Kies.
Older versions of Samsung Kies are uninstalled.
Download the software update to your computer
Navigate your browser to "samsung apps website"
Click Download Kies.
The File Download window appears. Click Run.
Select the desired language and follow the on-screen prompts.
Once the application is installed, run the Samsung Kies program.
Install the software update on your smartphone
Connect your smartphone to your computer with the USB cable provided in the box.
Select Samsung Kies.
Wait for the Samsung Kies program to recognize your smartphone. Samsung Kies will display a pop-up icon to alert that there is a software update available.
Click Update to begin the software upgrade process.
Check the I have read all of the above information checkbox and select Start Upgrade.
NOTE: If the software update notification icon does not display, click the Firmware upgrade icon.
To backup your contact data, ensure that the ' Back up your contacts before upgrading firmware' box is checked, then click Upgrade.
Name the phonebook file and click Save.
If Kies determines that a software upgrade is required/available, click Update.
Review the Caution screen and check the I have read all of the above information checkbox and then select Start Upgrade.
The Save Contacts to Kies server window appears. To:
Save contacts to the Kies server, check the Allow saving checkbox.
Not save contacts to the Kies server, check the Proceed without saving checkbox.
Click Next.
The Software will be downloaded from Kies server.
NOTE: This process can up to 60 minutes. Once the software has been downloaded from Kies server, Gingerbread 2.3 upgrade will start.
When the upgrade is complete, your smartphone will restart. Click Close to exit Kies.
The software update is installed on your smartphone.

Related

[Q] samsung account for software update

Hello
Can someone please advise if there have used software update under "Settings > About Phone > Software Update".
As it requires you to create Samsung acoount!!
Does that do the same thing as Kies when connected to the PC?
Thank You
Yes, it's essentially the same thing. Kies will flash newer firmware onto the phone via PC. The Samsung "software update" on the phone delivers the same newer firmware OTA (over the air).
Thank You for all your help
Thanks

[Q] Restore S2 back to normal.

I've rooted my S2 and been playing around with roms for a few months. But have decided to go back to the stock rom which I made a recovery of. I restored it and it seems fine. But I remember when I rooted it in the first place it did change something.
Before root, if I connected to the phone to usb it would load kies on the phone so I could use it with the kies app on my pc. But it doesnt do that. When I load kies on my pc all I get is :
" Reconnect the device in samsung kies (pc studio) mode. Current connection mode not supported".
Any ideas? I just want the phone back to as it was from the shop.
Depends. What SGS2 do you have ? I.E. What's on the sticker under the battery ? Gives us those details (as well as country/carrier) & then we can tell you where to find stock firmware to flash to return your phone to it's "original" condition.
X82X said:
if I connected to the phone to usb it would load kies on the phone so I could use it with the kies app on my pc. But it doesnt do that. When I load kies on my pc all I get is :
" Reconnect the device in samsung kies (pc studio) mode. Current connection mode not supported".
Click to expand...
Click to collapse
Settings --> Applications --> Development --> USB debugging (deselect).
Model - GT-I9100
SSN: I9100GSMH
UK
O2
Thanks in advance!
oinkylicious said:
Settings --> Applications --> Development --> USB debugging (deselect).
Click to expand...
Click to collapse
How embarrassing. That did the trick.
I wanted to see if there was an update, but it says "your device does not support software updating via kies" and checking on the phone results in connection failed appearing on the screen. Is this to do with the rooting and non official kernal? Or am I being paranoid?
OK. I9100 on O2/UK, KJK1 is the latest available here. Download the package & flash it in the PDA section of Odin.
This will return your phone to stock. You should be able to get updates via Kies from now on. If you find you can't for whatever reason, do a search on here for Checkfus. Basically this app finds/allow you to download the latest official firmware for your phone model/carrier/country that you'd normally get from Kies.
Many thanks.
I used the XWKJ1 Stock Kernel:
Everything works find but the update still. Kies won't do it over usb app and once again in the phone it just says connection failed.
Um, I did say download/flash the whole package, not just the kernel
Ah yes, I must read properly.
How do I apply this one? odin, pda?
First sentence of my first post.
X82X said:
Ah yes, I must read properly.
How do I apply this one? odin, pda?
Click to expand...
Click to collapse
I put on the stock rom but I've having issues with the market. For apps for the UK it tells me my device isnt compatible (on the web interface), on the phone the apps just don't show. I did try market enabler, resetting cache, rebooting. But nothing works.
That reads like you have a stock rom for another country .
Check the rom and your CSC you want rom and CSC for the UK .
jje

Is there an official update to gingerbread for European version?

This thread implies that European Galaxy Player is stuck on froyo:
http://forum.xda-developers.com/showthread.php?t=1362386&page=3
Is that still the case for official updates?
I'm in the U.S. but unwittingly purchased a European version from amazon.
I posted a GB stock rom a long while ago for YP-G70 5.0 international. See if this is what you are looking for.
Are you using 5.0 or 4.0?
I'm using 5.0. Are there sound features missing from gingerbread international? I've seen some posts that say the sound quality sucks when upgrading.
DanCar2 said:
This thread implies that European Galaxy Player is stuck on froyo:
http://forum.xda-developers.com/showthread.php?t=1362386&page=3
Is that still the case for official updates?
I'm in the U.S. but unwittingly purchased a European version from amazon.
Click to expand...
Click to collapse
You can update your device through kies:
http://www.samsungapps.com/about/onPc.as
I bought the Galaxy S wifi 5.0 last week with 2.2 Froyo installed and was able to upgrade to 2.3 Gingerbread via Kies.
I bought my player about a month ago have used kies several times to load stuff on to the device, and it always tells me mine is upto date. Still have 2.2.2 on it, will check again today, as Samsung have just announced a new version in 4.2 screen size, and it comes already with gb on it. Are there any tricks to get kies to do an update or trick the phone into getting kies to do an update??
i just plugged my yp-g1 (eu) in to kies and it updated in 2.3 it has a update over air like all sensible samsung devices. first u have to change usb to kies in settings though
minipot said:
i just plugged my yp-g1 (eu) in to kies and it updated in 2.3 it has a update over air like all sensible samsung devices. first u have to change usb to kies in settings though
Click to expand...
Click to collapse
Hi
I am new to the site and want to upgrade to gingerbread BUT am having problems with both of my kids SGP 5.0.
I cannot get them to connect to kies at all.
I have the newest version of kies both players are set to kies USB and I have tried different cables.
KIES just sits there saying connecting
Any one have any ideas?
pkrboo said:
Hi
I am new to the site and want to upgrade to gingerbread BUT am having problems with both of my kids SGP 5.0.
I cannot get them to connect to kies at all.
I have the newest version of kies both players are set to kies USB and I have tried different cables.
KIES just sits there saying connecting
Any one have any ideas?
Click to expand...
Click to collapse
Are you using touchwiz louncher..because if u use other it want connect
Sent from my GT-I9000 using XDA
Disclaimer: waiving responsibility. These are suggestions that worked for my device.
===
That said...
First, check if "USB Debugging" has a check by it under Settings->Applications->Development. It should NOT be checked.
Then, in Settings, under Wireless and Network, click on More... (your device might not have this step) and click on USB Settings. Kies should be clicked.
If it still doesn't connect...
[Note: you can drag and drop music, etc. directly into the device is you 1) check Mass Storage under USB Settings and 2) click the "Connect USB to Computer" when it appears (it might be under Notifications)
ASSUMING YOU'RE ON WINDOWS 7 (WinXP/Vista processes are a bit different)
Right-click that icon that looks liek a server with arrows going round and round in your System Tray. See status of drivers. If one failed, then that's your problem.
right-click My Computer and click on Manage
Go to Device Manager, then Universal Serial Bus Controllers. Check the status of the drivers by right-clicking and going into Properties.
If it gives you an option to fix it (or whatever), click it.
Otherwise, you might have to re-install the drivers. To do that, you'll need to uninstall the drivers first while the thing's plugged in. Then unplug and re-plug. It took me three tries for it to "get"
(actually, after this step on my device, I had to go back to properties, whereupon it showed the "fix (or whatever)" option under Properties and Driver Status.)
Good luck.

Fix infinite Kies update loop and Kies 'forever connecting'

Alrighty, two problems I ran into trying to get ICS up and running.
Problem number one is what I call the infinite Kies update loop where Kies will ask you to update, you do all the steps, and Kies AGAIN asks you to update to the same version you just supposedly did. The software has to be current in order for Kies to perform the update. Now, there are two ways to go about it:
You can either edit the KiesVersion.txt and just type in the current version to 'fake' Kies out
OR you can download the latest build HERE:
downloadcenter.samsung.com/content/SW/201110/20111024092325174/Kies_2.3.2.12064_9_7.exe
Doesnt matter if you have another version installed or not, the installer will guide you through the process and uninstall the previous version. Takes about 5 minutes to install the whole deal.
Problem number two is getting Kies to actually recognize your device instead of just 'connecting' forever.
The way to get around this is the following:
Shut down Kies
Unplug your phone, then ON YOUR PHONE, go to settings>Wireless and Network>USB Settings and enable mass storage (Ill fix the wording on this shortly as my phone is currently updating but its only one option). After doing so, it will tell you that USB Debugging needs to be disabled (I think it will do this automatically), hit the Continue box and then plug your phone in. YOU DO NOT need to tap the Connect phone button under the little Android guy that appears on your phone screen. Now, let Windows install the driver.
NOW, unplug your phone and go to Settings>Applications> and enable USB Debugging (its the last option in the applications menu) and let windows install the driver.
Now, launch Kies and it should only take about 30 seconds to connect.
Note that your phone MUST be in USB Debugging for Kies to upgrade the firmware (which is why the last thing we did was enable USB Debugging, your phone will already be in USB Debugging mode).
Hope this helps
littlewierdo said:
Alrighty, two problems I ran into trying to get ICS up and running.
Problem number one is what I call the infinite Kies update loop where Kies will ask you to update, you do all the steps, and Kies AGAIN asks you to update to the same version you just supposedly did. The software has to be current in order for Kies to perform the update. Now, there are two ways to go about it:
You can either edit the KiesVersion.txt and just type in the current version to 'fake' Kies out
OR you can download the latest build HERE:
downloadcenter.samsung.com/content/SW/201110/20111024092325174/Kies_2.3.2.12064_9_7.exe
Doesnt matter if you have another version installed or not, the installer will guide you through the process and uninstall the previous version. Takes about 5 minutes to install the whole deal.
Problem number two is getting Kies to actually recognize your device instead of just 'connecting' forever.
The way to get around this is the following:
Shut down Kies
Unplug your phone, then ON YOUR PHONE, go to settings>Wireless and Network>USB Settings and enable mass storage (Ill fix the wording on this shortly as my phone is currently updating but its only one option). After doing so, it will tell you that USB Debugging needs to be disabled (I think it will do this automatically), hit the Continue box and then plug your phone in. YOU DO NOT need to tap the Connect phone button under the little Android guy that appears on your phone screen. Now, let Windows install the driver.
NOW, unplug your phone and go to Settings>Applications> and enable USB Debugging (its the last option in the applications menu) and let windows install the driver.
Now, launch Kies and it should only take about 30 seconds to connect.
Note that your phone MUST be in USB Debugging for Kies to upgrade the firmware (which is why the last thing we did was enable USB Debugging, your phone will already be in USB Debugging mode).
Hope this helps
Click to expand...
Click to collapse
You are the man! Thanks for posting this!
littlewierdo said:
OR you can download the latest build HERE:
downloadcenter.samsung.com/content/SW/201110/20111024092325174/Kies_2.3.2.12064_9_7.exe
Doesnt matter if you have another version installed or not, the installer will guide you through the process and uninstall the previous version. Takes about 5 minutes to install the whole deal.
Click to expand...
Click to collapse
Didn't work. I get caught in an endless loop where it keeps asking me to uninstall the previous version.
What do you mean "edit the KiesVersion.txt"?
bigmout said:
Didn't work. I get caught in an endless loop where it keeps asking me to uninstall the previous version.
What do you mean "edit the KiesVersion.txt"?
Click to expand...
Click to collapse
Ok, what you need to do is copy and paste the download link into a new tab in your browser. This should automatically give you a download dialog box (no need to browse a website). Download the app, its 90 megabytes and when it is done downloading, run it. Follow the on screen prompts.
This DOES work, I know, I did it on three different machines, all running Vista, XP, and Win7.
Alternatively, you can browse to where Kies is installed (C:\Program Files\SAMSUNG\Kies) and look for a file called KiesVersion.txt. Open this in Notepad and you will see one line at the top. Copy and paste the version number REPLACING whatever version is showing:
2.3.2.12064_9
(So you should have just one line showing the version number above).
Save and exit.
Note, if you choose the KiesVersion.txt method, Kies will not update correctly which is why I strongly recommend doing the first method first.
littlewierdo said:
Alrighty, two problems I ran into trying to get ICS up and running.
Problem number one is what I call the infinite Kies update loop where Kies will ask you to update, you do all the steps, and Kies AGAIN asks you to update to the same version you just supposedly did. The software has to be current in order for Kies to perform the update. Now, there are two ways to go about it:
You can either edit the KiesVersion.txt and just type in the current version to 'fake' Kies out
OR you can download the latest build HERE:
downloadcenter.samsung.com/content/SW/201110/20111024092325174/Kies_2.3.2.12064_9_7.exe
Doesnt matter if you have another version installed or not, the installer will guide you through the process and uninstall the previous version. Takes about 5 minutes to install the whole deal.
Problem number two is getting Kies to actually recognize your device instead of just 'connecting' forever.
The way to get around this is the following:
Shut down Kies
Unplug your phone, then ON YOUR PHONE, go to settings>Wireless and Network>USB Settings and enable mass storage (Ill fix the wording on this shortly as my phone is currently updating but its only one option). After doing so, it will tell you that USB Debugging needs to be disabled (I think it will do this automatically), hit the Continue box and then plug your phone in. YOU DO NOT need to tap the Connect phone button under the little Android guy that appears on your phone screen. Now, let Windows install the driver.
NOW, unplug your phone and go to Settings>Applications> and enable USB Debugging (its the last option in the applications menu) and let windows install the driver.
Now, launch Kies and it should only take about 30 seconds to connect.
Note that your phone MUST be in USB Debugging for Kies to upgrade the firmware (which is why the last thing we did was enable USB Debugging, your phone will already be in USB Debugging mode).
Hope this helps
Click to expand...
Click to collapse
Thanks man. Your method worked for me!:good:
littlewierdo said:
Ok, what you need to do is copy and paste the download link into a new tab in your browser. This should automatically give you a download dialog box (no need to browse a website). Download the app, its 90 megabytes and when it is done downloading, run it. Follow the on screen prompts.
Click to expand...
Click to collapse
Yeah, I did all that. I downloaded the installer and clicked on it. It started installing, then asked me if I wanted to uninstall the old version of Kies. I said yes, and it started uninstalling.
And... that's as far as I can get. After that, it loops back and keeps asking me if I want to uninstall the old version of Kies.
littlewierdo said:
Alternatively, you can browse to where Kies is installed (C:\Program Files\SAMSUNG\Kies) and look for a file called KiesVersion.txt. Open this in Notepad and you will see one line at the top. Copy and paste the version number REPLACING whatever version is showing:
2.3.2.12064_9
(So you should have just one line showing the version number above).
Save and exit.
Note, if you choose the KiesVersion.txt method, Kies will not update correctly which is why I strongly recommend doing the first method first.
Click to expand...
Click to collapse
I'll try this -- thanks.
bigmout said:
Yeah, I did all that. I downloaded the installer and clicked on it. It started installing, then asked me if I wanted to uninstall the old version of Kies. I said yes, and it started uninstalling.
And... that's as far as I can get. After that, it loops back and keeps asking me if I want to uninstall the old version of Kies.
I'll try this -- thanks.
Click to expand...
Click to collapse
Maybe try uninstalling the version you have before you install the one I posted. Might be a version problem (my version that I had installed might be newer/older than yours).
Thx...i finally got it working
Sent from my SAMSUNG-SGH-I717 using xda premium
FINALLY!!!!!! Thank you so much! Downloading the newest version you posted finally got rid of the infinite updating issue plaguing me.
BTW I uninstalled the old version first before installing the new one since im seeing issues with replacing also
Sent from my Galaxy Nexus using Tapatalk 2
29% about 40 mins way to slow to download.
Edit: Received a timeout error damn!!!!!!!
Sent from my SAMSUNG-SGH-I717 using xda premium
Thank you for the debugging tip! This worked when I used it regularly. However, as soon as I went into download mode, it started the infinite connecting again! Any idea what is up with that?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
My phone still won't connect
Sent from my SAMSUNG-SGH-I717 using xda premium
whittakerh said:
Thank you for the debugging tip! This worked when I used it regularly. However, as soon as I went into download mode, it started the infinite connecting again! Any idea what is up with that?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Click to expand...
Click to collapse
It has to do with the bizarre way Windows handles drivers.
EVERY phone state has to have a different 'driver' installed, although technically, it is using the same driver for each phone state..
The Note actually has five states, Download mode (this is the mode you would put your phone into to 'Odin' anything to it), Recovery mode (Clockwork recovery menu), Debugging mode (turn on USB Debugging) - also known as ADB mode, Mass Storage, and Wifi Direct (useful for connecting to your PC's files or public files on your phone using your PC - requires the PC to have wireless capability). Due to the way plug and play works, any device connected to your PC must put out a 'ping' to tell the OS what it is (a device name). Samsung has opted to really confuse everything by reporting a different device name for all these different states rather than doing what most devices do, a recovery mode and a mass storage mode (two states instead of the 5 Samsung is using).
Installing the samsung note driver via kies is sufficient to cover all the different states (windows just duplicates the driver for each new state it has not detected previously) but in order to cover every state the phone can possibly be in, you have to plug in the phone while the phone is in that state (ie. plugging it in with USB debugging on will install the drivers for ADB mode). One other note, just in case you are getting the brilliant idea to go ahead and -pre-install all of these different states, it has to be done for each USB port (each state) and Windows tends to remove unused drivers after a short period of time (if you havent put your phone in download mode and plugged in to your PC in awhile, chances are, Windows will have to reinstall the driver for this state again). This is why in the instructions I listed, I explain putting the phone into mass storage mode and then back into ADB mode - this forces windows to install the drivers for each state.
For those still having trouble with this, reboot your PC and try the instructions again. Pay very close attention to the system tray (the icons by your clock in the lower right corner - typically unless you moved your start menu).
MAKE SURE that windows FINISHES installing the driver for mass storage BEFORE you switch to ADB mode or you will have problems. BE PATIENT! Put your phone in mass storage and go get a coffee, do a cross word puzzle, take a shower, whatever. It takes anywhere between 30 seconds to 5 minutes to install the driver and if you interrupt the process, things become wonky until you reboot.
There will be an icon by the clock that is animated while the driver is installing (click it and it will tell you it is installing the driver). When it isnt animated, clicking it will tell you that windows finished installing the driver. DONT RELY ON THE ANIMATION! Click the icon and be sure it has installed.
Also, you cannot have Kies running while Windows is installing the driver. If you do, windows will correctly install the driver but Kies will never detect the phone. It is possible that shutting Kies down and restarting it (and repeating the steps I mentioned to get Kies to connect) may correct the issue but most likely, it will require a reboot and then you will have to run thru the steps I outlined again to get it to connect properly.
This is a combination of Windows and Samsung both. Windows could handle this so much better, Samsung could have reported the device as two possibilities instead of 5. But, what can I say, One company is Korean and one is American and they each like to do things their own way.
Thanks, OP - finally able to get the ICS update. This whole process was a complete cluster****. Samsung should work on that.
Edit: Guess I spoke too soon. Kies was able to recognize my Note and began the update process (i.e., asked me if I wanted to update, had to agree to whatever, etc.), but after it downloads the firmware and begins "preparing firmware upgrade components" to install the upgrade it loses the connection with the phone and restarts the whole process again. Kies doesn't say anything about losing the connection - the box that shows the status of the update just closes and Kies doesn't register any connected devices (though it starts the "connecting" process again a few seconds later. Any suggestions?
NickNaylor said:
Thanks, OP - finally able to get the ICS update. This whole process was a complete cluster****. Samsung should work on that.
Edit: Guess I spoke too soon. Kies was able to recognize my Note and began the update process (i.e., asked me if I wanted to update, had to agree to whatever, etc.), but after it downloads the firmware and begins "preparing firmware upgrade components" to install the upgrade it loses the connection with the phone and restarts the whole process again. Kies doesn't say anything about losing the connection - the box that shows the status of the update just closes and Kies doesn't register any connected devices (though it starts the "connecting" process again a few seconds later. Any suggestions?
Click to expand...
Click to collapse
Use the link I provided in the original post to download the updated version and stick it in a folder you can find.
Completely UNINSTALL Kies.
Unplug your Note from the PC.
Reboot your PC.
Reinstall Kies using the new version you downloaded.
After installing, reboot your PC.
After your PC has rebooted, go through the process of installing the Note drivers as I described in the original post (see below). Once you reach the step of putting the phone in USB debugging mode and have plugged it into your PC, wait until AFTER Windows has told you the drivers have been correctly installed. If Windows gives you an error that the drivers did NOT install correctly, reboot and try again. You need to pay attention to the icon in the system tray, click on it to see whether it is currently installing, whether it successfully installed, or whether it failed if you arent seeing the icon animation.
MAKE SURE to watch the icon near the clock, do NOT change the USB mode on the phone until AFTER windows has told you it has installed the driver for that mode.
AFTER you have enabled USB Debugging and plugged it into your PC, wait until AFTER Windows says that it successfully installed the driver, then, WITHOUT unplugging your phone, launch Kies and proceed to update your phone.
littlewierdo said:
Use the link I provided in the original post to download the updated version and stick it in a folder you can find.
Completely UNINSTALL Kies.
Unplug your Note from the PC.
Reboot your PC.
Reinstall Kies using the new version you downloaded.
Click to expand...
Click to collapse
Thanks for all of these suggestions. This makes complete sense but I'm still having a problem (Windows Vista 64):
- I uninstalled using Kies Uninstall tool
- I searched out and deleted all other Kies related files, including program data stored under the user profile
- I rebooted my PC
But... when I try to install Kies from the new .exe file, it goes back to the loop: uninstall / install / uninstall.
Is there something more that needs to be done to "uninstall Kies" completely? e.g. modify a registry?
PS about the "loop" it goes like this:
10 Pop up: Before you install the new version, you need to uninstall the old version of Kies
20 Me: OK
30 (it then uninstalls - allegedly)
40 Pop up: You will now install the new version.
50 Me: OK
60 goto 10
UPDATE (7/17):
I used a registry cleaning utility to wipe out Kies related keys in the registry. I was then able to install the new, downloaded version of Kies and successfully updated my phone. So... I assume the loop was caused by Kies not being able to properly uninstall itself. (Or... it could have just been me...)
There is a possibility of user account control getting in the way. Forgot to mention that before you run the installer, you need to right click on the exe and select the compatibility tab and then select 'run this program as administrator'. For whatever reason, some machines I have noticed that Windows doesnt always automatically detect when a program needs to be run as admin and it needs to in order to access everything it needs to.
Why arent people flashing ICS the way everyone else has been for months? Seems like its causing more problems than anything
Sent from my SAMSUNG-SGH-I717 using xda premium
Newer Version of Kies!
littlewierdo said:
Alrighty, two problems I ran into trying to get ICS up and running.
Problem number one is what I call the infinite Kies update loop where Kies will ask you to update, you do all the steps, and Kies AGAIN asks you to update to the same version you just supposedly did. The software has to be current in order for Kies to perform the update. Now, there are two ways to go about it:
You can either edit the KiesVersion.txt and just type in the current version to 'fake' Kies out
OR you can download the latest build HERE:
downloadcenter.samsung.com/content/SW/201110/20111024092325174/Kies_2.3.2.12064_9_7.exe
Doesnt matter if you have another version installed or not, the installer will guide you through the process and uninstall the previous version. Takes about 5 minutes to install the whole deal.
Problem number two is getting Kies to actually recognize your device instead of just 'connecting' forever.
The way to get around this is the following:
Shut down Kies
Unplug your phone, then ON YOUR PHONE, go to settings>Wireless and Network>USB Settings and enable mass storage (Ill fix the wording on this shortly as my phone is currently updating but its only one option). After doing so, it will tell you that USB Debugging needs to be disabled (I think it will do this automatically), hit the Continue box and then plug your phone in. YOU DO NOT need to tap the Connect phone button under the little Android guy that appears on your phone screen. Now, let Windows install the driver.
NOW, unplug your phone and go to Settings>Applications> and enable USB Debugging (its the last option in the applications menu) and let windows install the driver.
Now, launch Kies and it should only take about 30 seconds to connect.
Note that your phone MUST be in USB Debugging for Kies to upgrade the firmware (which is why the last thing we did was enable USB Debugging, your phone will already be in USB Debugging mode).
Hope this helps
Click to expand...
Click to collapse
This worked great to finally upgrade my Kies to Version 9.7, however there is a newer version 2.3.2.12064.10 available so when trying to update it once again goes into the loop. Any idea as to where to find this newer version?
Cubbump1 said:
This worked great to finally upgrade my Kies to Version 9.7, however there is a newer version 2.3.2.12064.10 available so when trying to update it once again goes into the loop. Any idea as to where to find this newer version?
Click to expand...
Click to collapse
I found this direct link at the German Samung website: downloadcenter.samsung.com/content/SW/201105/20110512115717796/Kies_2.3.2.12064_10_1.exe (Grrr...I am not allowed to post a working link since I am a new user. Sorry for that.).
Worked for me, but I had to remove the old version on my own before installing the latest version with this installer. Otherwise it got stuck in the infinite uninstall loop.

Hardware ID Missing

All of a sudden my Galaxy S2 has started giving me the Error: Hardware ID Missing every time I plug it into my PC
It worked perfectly fine until today.
I have rebooted my PC
I have fully removed and reinstalled Kies
I have restarted the Phone (including removing the battery)
I have factory reset the phone
It does not pick up in Kies either
Phone otherwise works perfectly fine
We have 4 Samsung devices here:
My SGS2
My Galaxy Tab 2 10.1 Wifi P5110
My Wifes Galaxy Tab 2 10.1 3G P5100
My Sons Galaxy Pocket
All pick up fine including in Kies except for my SGS2
Hi, got same problem after updated to new firmware. Kies only detected ext memory but not internal memory. Everything was fine before updated.
Sent from my GT-I9100 using xda premium
ok flashed the firmware back to the current none rooted firmware for my supplier and that has not changed a thing either.
I seem to recall that kies updated itself this morning so it could be a glitch in that.
Larkspeed said:
ok flashed the firmware back to the current none rooted firmware for my supplier and that has not changed a thing either.
I seem to recall that kies updated itself this morning so it could be a glitch in that.
Click to expand...
Click to collapse
im guessing you have a windows pc?
samsung put out a driver update for the computer that caused the error.
only way i found to fix the problem is to do a system restore back a few days before the update.
my update was automatic, im going to see if i can stop that update from happening for now..
ic you can call samsung and make them aware like i did...
You can as well forget about kies altogether and your problem is all gone.
BTW I hate that terrible app called kies
Swyped from my Samsung Galaxy SII
dtr145r said:
im guessing you have a windows pc?
samsung put out a driver update for the computer that caused the error.
only way i found to fix the problem is to do a system restore back a few days before the update.
my update was automatic, im going to see if i can stop that update from happening for now..
ic you can call samsung and make them aware like i did...
Click to expand...
Click to collapse
I did send am email to them but got no answer about it.
For now i'll leave kies off until they fix it.
Oh can I just say your signature just caught me out. I thought my mouse has gone crazy
It's the fault of outdated Windows Update drivers for our phones.
Correct way of installing drivers if above error is present:
1. Disconnect phone from PC.
2. Uninstall Kies and drivers.
3. Download fresh copy of Kies from Samsung website.
4. Turn off Internet connection on PC <- important! This will force OS to look for drivers on PC first instead of Windows Update.
5. Install Kies, run it.
6. Connect phone to PC and wait for drivers installation.
7. Turn on Internet connection.
8. Done.
GIBbeerSKY said:
It's the fault of outdated Windows Update drivers for our phones.
Correct way of installing drivers if above error is present:
1. Disconnect phone from PC.
2. Uninstall Kies and drivers.
3. Download fresh copy of Kies from Samsung website.
4. Turn off Internet connection on PC <- important! This will force OS to look for drivers on PC first instead of Windows Update.
5. Install Kies, run it.
6. Connect phone to PC and wait for drivers installation.
7. Turn on Internet connection.
8. Done.
Click to expand...
Click to collapse
got mine fixed by doing that... thanks sir.. :good:
Yup that fix worked perfectly thanks for that.
Yep disconcerting form the net while I did the re-install of Keis totally fixed it for me to! Thanks a lot! :highfive:
GIBbeerSKY said:
It's the fault of outdated Windows Update drivers for our phones.
Correct way of installing drivers if above error is present:
1. Disconnect phone from PC.
2. Uninstall Kies and drivers.
3. Download fresh copy of Kies from Samsung website.
4. Turn off Internet connection on PC <- important! This will force OS to look for drivers on PC first instead of Windows Update.
5. Install Kies, run it.
6. Connect phone to PC and wait for drivers installation.
7. Turn on Internet connection.
8. Done.
Click to expand...
Click to collapse
joelunch said:
Yep disconcerting form the net while I did the re-install of Keis totally fixed it for me to! Thanks a lot! :highfive:
Click to expand...
Click to collapse
I'm having this issue as well. I updated 4.0.3 galaxy note to 4.0.4 and now my phone isn't recognized as USB only camera.
I'll uninstall Kies and try again.
GIBbeerSKY said:
It's the fault of outdated Windows Update drivers for our phones.
Correct way of installing drivers if above error is present:
1. Disconnect phone from PC.
2. Uninstall Kies and drivers.
3. Download fresh copy of Kies from Samsung website.
4. Turn off Internet connection on PC <- important! This will force OS to look for drivers on PC first instead of Windows Update.
5. Install Kies, run it.
6. Connect phone to PC and wait for drivers installation.
7. Turn on Internet connection.
8. Done.
Click to expand...
Click to collapse
Your fix worked for me as well. You are the best, thank you.
GIBbeerSKY said:
It's the fault of outdated Windows Update drivers for our phones.
Correct way of installing drivers if above error is present:
1. Disconnect phone from PC.
2. Uninstall Kies and drivers.
3. Download fresh copy of Kies from Samsung website.
4. Turn off Internet connection on PC <- important! This will force OS to look for drivers on PC first instead of Windows Update.
5. Install Kies, run it.
6. Connect phone to PC and wait for drivers installation.
7. Turn on Internet connection.
8. Done.
Click to expand...
Click to collapse
Can you be a little more specific in your instructions? The way you've ordered and worded the steps is really vague and does't make much sense, especially since the PC must be connected to the internet to install Kies. I'm also confused as to whether I'm supposed to uninstall the Kies on my phone as well, or leave it be.
EDIT: Retried the installer and everything worked perfectly, just make sure the internet is down before you plug in your device.
If you still have trouble with "Hardware ID Missing" I suggest the following:
1.Install the latest version of Kies.
2.Uninstall only the "SAMSUNG USB Driver for Mobile Phones".
3.Install the slightly older "SAMSUNG USB Driver for Mobile Phones.exe" version 1.5.6.0 from the from the following link:
http://drivers.softpedia.com/dyn-postdownload.php?p=170044&t=4&i=1
Thanks a lot for the solution that was really hard to find. Worked for My Samsung Galaxy Note just in time for the new firmware update
Mine worked for a couple days and now is back again.
Sent from my SPH-D710 using xda premium
Just go into device manager plug the phone in and you should see Samsung drivers appear in usb section just uninstall them restart pc and fixed (you might have to connect your phone a couple of times to re install the right driver after reboot)
Lycoss said:
If you still have trouble with "Hardware ID Missing" I suggest the following:
1.Install the latest version of Kies.
2.Uninstall only the "SAMSUNG USB Driver for Mobile Phones".
3.Install the slightly older "SAMSUNG USB Driver for Mobile Phones.exe" version 1.5.6.0 from the from the following link:
http://drivers.softpedia.com/dyn-postdownload.php?p=170044&t=4&i=1
Click to expand...
Click to collapse
i tried and it works but not so well.
the message is gone and i can use MTP to read the contents in the phone and memory card.
but i cannot connect to kies
It just keep connecting and lastly after around 5 - 10 minutes, KIES show "device not responding... please reboot the device."
kchiman said:
i tried and it works but not so well.
the message is gone and i can use MTP to read the contents in the phone and memory card.
but i cannot connect to kies
It just keep connecting and lastly after around 5 - 10 minutes, KIES show "device not responding... please reboot the device."
Click to expand...
Click to collapse
Are you running Kies along with the Samsung driver suite? Because they don't necessarily play nice together.
tdunham said:
Are you running Kies along with the Samsung driver suite? Because they don't necessarily play nice together.
Click to expand...
Click to collapse
i am sorry i am not quite understand what is Samsung driver suite.
I just go to samsung website to get the latest KIES and download Driver 1.4.8.0 and 1.5.6.0 exe
hardware id missing shown after installing the latest KIES with the default driver 1.5.9.0
then i uninstall the driver from control panel and restart my computer
after that i install the driver 1.4.8.0 (or 1.5.6.0) (Oh. sorry I cannot confirm that the driver version right now as I am not @ home, )
then restart the computer again
before running the KIES
i plug my phone first and let the driver installed.
after driver installed , i remove my phone as usb drive
then i run KIES and plug my phone

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