Please Help, Atrix problems in South Africa! - Atrix 4G Q&A, Help & Troubleshooting

Hi Guys,
Im in South Africa and I recently imported a Motorola atrix from the USA from AT&T. The importer created a motoblur account to ‘unlock’ the phone. So when I got the phone I could not create my own motoblur account. I took the phone to Motorola SA and the guy there reset the phone and I was able to create a motoblur account. All good I thought. The phone was camping on the cell c network and everything looked great. But then we soon realised it only camps on edge signal and won’t get 3g. The Motorola guy said it seemed the phone was locked to another network (AT&T) for 3g. Straight away I thought it was because it’s an import.
So I was on the net and tried to investigate the issue and I found that this was actually very common for this phone on AT&T. Apparently it can be changed with an update or with rooting and doing some changes etc. I’m just a student who wants a decent phone, I really don’t know my way around all this rooting stuff and firmware updates etc.
So basically I just wanted to know if you could help me sort it out? Or maybe you know somebody I could get hold of in South Africa that could help me?
I really appreciate your time and I’m looking forward to hearing from you guys

It could be cause your network uses different bands. For example if you take an AT&T atrix, unlock it, and try it on t-mobile, it will work but it will only get EDGE service as 3g runs on different frequencies on different networks.

Moved to proper section

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TMobile in Australia

I just wanted to pass on my experience with a 900/1900mhz device on the Australian Telstra network (900/1800mhz) for any other aussie's thinking of buying a US model to save some cash.
I initially bought this with the expectation that GPRS probably wouldn't work, but I figured this wouldn't matter that much as long as the phone did.
Anyway, after a call to Telstra, they told me it should still work fine on the 900mhz band so I setup my account for access to the network, put in the details and hey presto! GPRS!
I did however discover a missing component. The support guy was walking me through the process and asked me to put in the proxy information....huh? Not there! Is this something that has been removed from the developer rom or is it just the Australian XDA that has this extra tab in the connection settings? Luckily Telstra also offer a non-proxy connection so I was able to get around this anyway.
:lol:

[Q] Desire 601 International Data Functionality

Hey guys,
I have a pretty unique problem and im not sure there even is a solution, but here goes.
The story is that I had been living in Canada for the last 7 months or so and bought myself a shiny new Desire 601 from Virgin Mobile (its a zara_ul). Since then, I have managed to brick it hardcore style, but i was able to ressurect it after 4 months of fruitless attempts through various odd files, sheer dumb luck, and the RUU from mrplowdans google drive (super props by the way, you saved my phone good sir!). I had to SuperCID the phone in order for the RUU to stick.
So it goes without saying that im now running the Telus version of KK (i updated through the usual OTA once i had returned it to stock 4.2.2) on a VM phone. All good, no issues there. Ive since returned home to Australia, unlocked the phone so it works with an Australian carrier, also all good. Im able to make calls and send texts no issue.
My problem is with mobile data. It seems to be having an issue connecting to my carriers 3g/4g. Initially, there was nothing at all, just the bars in the notification bar telling me that i had a good connection to cellular. No little superscript 3G though, and in settings, although mobile data is 'On', it is showing connection failed. Adding a custom APN appeared to work slightly, the 3G appeared in the notification bar and in settings, mobile data was shown to be 'connected', but still no dice when i try to connect to the web or download an app.
Now i vaguely understand the principles involved here, I get that North american carriers use a different radio frequency to, say, Europe, and that differs again to Australia. My question is, is it on the software side? Would it be possible to find an Australian Radio.img for a desire 601 (i dont even know if they sell them here), flash it, and all will be fine and dandy? Or is it the physical antenna inside the phone that is set to receive only a certain frequency? Im not expecting someone to go and find me a working file or anything, i know most of you live in Canada anyway, but im looking for someone with a greater knowledge of these things to find a theoretical fix.
I know I rant a lot, but in the scheme of things im willing to let this problem slide considering i only just un-bricked it a few days ago AND managed to root 4.4.2 (a significant achievement given my non-existent knowledge of android), but it is a nuicance and if theres something simple i can do of course i will.
Thanks in advance for any help <3
EDIT: Ive since done some googling and discovered that they do sell these phones in Australia, and that the Network specs for it and the canadian model that i have are almost identical, many of the frequencies are the same on both. Leads me to assume that its software sided, the telus radio.img is telling the phone to not see non-canadian frequencies.

How easy [or difficult] is it to use V10 in South Korea?

I realize this might be a dumb question, but I'm asking anyway because I can't seem to find a reliable answer.
My wife and I recently purchased unlocked Verizon V10s and are traveling to South Korea. Is there a way to use our phones while we're there without purchasing Verizon's TravelPass or any other international plan Verizon offers? Can we purchase a SIM card when we arrive in Seoul, or is it just more hassle than it's worth?
We'll be there for 10 days and plan to use the phones mostly for connecting with relatives while there to coordinate visits, as well as online searches for various travel-related things (transit options, restaurants, attractions and etc.).
Thanks for any help you can provide!
Andrew
It shouldn't be a problem. Have to manually input apn to gain Internet access and mms messaging services.
"Mvno Master"
I see where my APN is listed, but there isn't an option for adding a new one. Is this a Verizon limitation?
Have to insert a gsm sim first.
"Mvno Master"
It's really that simple? Wow - coming from "old" Verizon phones where I was locked into CDMA, being able to insert a GSM SIM in a Verizon phone is crazy.
Yep..... I swap out from vzw to Cricket all the time although your data won't be at lte just h+ speeds bit thats still very fast
"Mvno Master"

Blackview BV7000 Pro fails to register to cell network

Hi, I have been looking everywhere for answers and hopefully some one here can give me one.
I researched rugged phones and decided on the BV7000 Pro because it supports LTE Bands 1/3/7/8/20
My cell provider - Virgin Mobile Canada stated they run on LTE Bands 2/3/4/7
So my phone should work on Bands 3/7
When the phone searches for networks, it is able to display Virgin 4G, Telus 4G, EXT 2G, EXT 4G
When I try to connect to Virgin 4G, it tries then states it failed to register to the network and to try again later
I have confirmed my SIM card and APN settings with Virgin and the SIM card works in my old Motorola Razr but on 3G. The BV7000 doesn't work on the 3G bands Virgin uses so I can't try connecting using 3G.
So I want to know what you think is the reason why my phone can't register to Virgin Mobile Canada's Network?
Other BV7000 Users in Canada, United States and Mexico have reported the same problem.
I have contacted Blackview support and they eventually stated it won't work in Canada but provided no reason why. They posted this 11 days after I had purchased the phone and it was in the middle of being sent to me. However I suspect their support isn't the brightest based on some of the responses I have seen on their forum. The BV6000 works in Canada and the US.
I don't know anything about how the phone communicates to the provider exactly but to me it seems like there is a failure in communication in terms of security which is preventing it from connecting.
Hopefully some one can shed some light on this and maybe find a way around it so I can get this thing to work as a phone.
bv7000 pro, fails on mexico
hello, i have the same problem, live in mexico, it doesnt support 4g, If i have luck it will be 3g data, but i never seen that, only edge, i have i cool phone, but It is useless on internet data.
On the blackview forum theres no help there, Only users complaining about the same in North America
Niagua said:
hello, i have the same problem, live in mexico, it doesn't support 4g, If i have luck it will be 3g data, but i never seen that, only edge, i have i cool phone, but It is useless on internet data.
On the blackview forum theres no help there, Only users complaining about the same in North America
Click to expand...
Click to collapse
Hi, I unfortunately haven't found a solution yet. I have attempted to request a return through the AliExpress website and the seller has completely ignored me. I had to contact AliExpress customer support to have my return request escalated. The seller finally contacted me today asking if I had received the phone. Which is a stupid question because there clearly is communication between use showing I received the phone and have had problems with it.
Your only option is to try to return it or find a phone provider there that it will work on so you can try to sell it to some one on that network or switch to that provider. I found a provider in Canada called 'Rogers' that it works on but I can't switch to them because I would loose my old plan that is cheaper than the modern equivalent.
Either that or learn how to hack the phone to get to the modem that technically can operate on all bands, they just have to be enabled. Blackview uses the MediaTek CPU. I am desperate to try but I am pretty sure I would kill the phone.
sooo...... do you kill the phone??.. hahaha
Is a bad phone, i try with another company in mexico (telcel), but it lost a lot the signal, when you have to make a call, surprise you can't.
asking on the facebook pago of blackview, they say is a hardware problem, so, there is no solution, only keep waiting for bv8000 (if you want to try again)
Niagua said:
sooo...... do you kill the phone??.. hahaha
Is a bad phone, i try with another company in mexico (telcel), but it lost a lot the signal, when you have to make a call, surprise you can't.
asking on the facebook pago of blackview, they say is a hardware problem, so, there is no solution, only keep waiting for bv8000 (if you want to try again)
Click to expand...
Click to collapse
Still waiting for either the aliexpress customer care to figure it out or the seller to reply to me. I haven't done anything with the phone yet. I have been trying to sell it locally but only one person was interested.
When you say they said there is a hardware problem, do you mean the phone is defective or the hardware just isn't configured to work with North American networks but works fine in Asia?
Capskyfox said:
Still waiting for either the aliexpress customer care to figure it out or the seller to reply to me. I haven't done anything with the phone yet. I have been trying to sell it locally but only one person was interested.
When you say they said there is a hardware problem, do you mean the phone is defective or the hardware just isn't configured to work with North American networks but works fine in Asia?
Click to expand...
Click to collapse
i understand that..... is work fine in asia but not in north america.
i'm in contact whit my seller, they try to help me with 3 problems,
- Does not detect my company's signal
- Only works with edge (doesn't support 3g or 4g)
- after make or receive a call, i can't do another one, have to reboot the device.
If they find a solution i will let you know on this forum
Niagua said:
i understand that..... is work fine in asia but not in north america.
i'm in contact whit my seller, they try to help me with 3 problems,
- Does not detect my company's signal
- Only works with edge (doesn't support 3g or 4g)
- after make or receive a call, i can't do another one, have to reboot the device.
If they find a solution i will let you know on this forum
Click to expand...
Click to collapse
Hi, I was just wondering what website you bought your phone through? I bought mine through the AliExpress website, through the Desoon Technology Co., Limited store. The seller has ignored my repeated requests for a return for refund and AliExpress Customer Service won't even talk to me anymore. Nice place to run a shady store when the host website can't even enforce their own rules.
i bought on ebay, honesty i thought i will find a solution for the problem #3 (reboot after a call), but nope, blackview forum is very slow on don't give any solution.
for the problema 1 and 2.... there is no solution, the phone doesn't support 3g whit most of the companys in America (canada, us, mexico or south america), is hardware problem., this problem is fixed on the new bv8000 pro, is has more frequency bands to support global network.
It does not work 3G or 4G only 2G.
I have a blackView bv7000 pro, but it does not detect the networks of 3G or 4G only 2G, here works well only the phone with 2 SIM, the wathapp works well only the internet is very slow, in one word is not good for the internet, it is fast with the applications, but with the internet nothing else is not good.
This in Mexico with any telephone service here.

SM-G965F on T-Mobile, what are my options?

So I learned the hard way that you can't have it all.
I travel for work quite a bit and I was in the Middle East working when my Verizon S7 Edge started to have problems. I looked for a replacement in Dubai and was happy to find the S9+ at a reasonable price and with the 256GB option (which I wasn't finding in the US). I popped in my Verizon sim and life was good.
Then I returned to the US and. nothing. worked. I had forgotten that Verizon was strictly CDMA in the US and this phone had no CDMA radio.
I also was noticing that the samsung pay app was locked to the UAE version which was annoying but not a huge issue...I couldn't add American Express credit card which may or may not have been due to that region setting.
So in order to actually get service I switched to T-Mobile and have had decent data rates. However the phone doesn't use volte or wifi calling which is very bad since where I am staying is somewhat of a dead spot for mobile coverage. I basically can't receive phone calls here and making a call requires me to wait about a minute for the phone to figure out what protocol to connect to (dowleveling to either a 3g or H to actually connect and dial).
My initial research tells me that I don't want to root the phone and lose all ability to use samsung pay, but I would love to do as much as I can to the phone to get it working as best as possible.
Can someone chime in here to let me know what's possible? I don't want to experiment too much, and it's been rare over the years for me to keep up with all the root/firmware/rom etc. that has become available. My last real era of rooting phones was many years ago with iPhone and even then it was a lot to keep up with.
thanks in advance!
bump.
Anyone?
I had the same issue. I ended up rooting to get TMobile volte/wifi-calling. Also, by rooting you can also use Verizon Wireless; however, only with LTE.
You could use Google Pay lol.
Furthermore, I suck at giving reasons, but that's what I did.
Don't quote me on this, but from what I understand, you can use the patched ODIN and flash the firmware's CSC outside of it's region and change it to XAA. There is also a guide to changing CSC without root that may work as well.
From what I understand, the G965F is unable to load the XAA csc without root since it is only for the Snapdragon version
I ended up using Tekhd's tmobile detonator after I bricked my G965F/DS atleast 3 times. It works great now.
The way to change csc without root is via a combination rom and using Realterm. Using TMB CSC on a global G965F/DS ROM will end up in a PUK code lock. I tried ALL the US CSC on my G965F to confirm this.

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