Buying one used - what to look out for? - Galaxy Tab 10.1 Q&A, Help & Troubleshooting

I'm buying a used 10.1" Verizon version of this on Craigslist tomorrow (16 GB, $450 with a Belkin case and a screen protector), but I'm going to use it wifi only with the cell radio disabled. What should I make sure of to not get screwed? For instance, I don't want to end up with something stolen. More importantly, I don't want to end up buying a stolen one and have the police confiscate it. If it were stolen but I never tried activating it with Verizon, could I end up with Verizon/the police taking it as evidence or whatever?
The reason I'm asking is because, apparently, the Tab is still tied to a Verizon account that is suspended. Here's a copy of a few of the texts we sent explaining it:
Him: I have a 16gb tab with 40 case and 20 screen protector like new in box for 450. It is actually a 5:46 PM
Him: Verizon 4g version but the account is locked so cannot be activated. Just fine as a WiFi tab however. 5:46 PM
Me: What do you mean the account is locked? 6:16 PM
Him: The person I bought it from didn't realize he would have to pay an early termination fee so instead of canceling his service he suspended the account.
He also said that the person (a friend of his, I'm assuming) would be more than happy with me assuming his contract if I wanted, so that makes me think it's not really a scam.

It may well be genuine, but if you have any doubts just walk away.
Personally speaking, I wouldn't buy it.

Why would you be willing to spend almost full price on a tab you have worries about? Spend the $50 and get a new one that is wifi only. Or wait a bit for some of the 10.1 owners who originally wanted the 8.9 to now buy the device they originally wanted as they will be selling the 10.1
Sent from xda premium app

why not just buy a brand new wireless one? Similar price and full warranty. Amazon has some nice inexpensive cases.

Related

HTC View 4G

HSN is selling the HTC evo view but it also checks you out so that you get a 2 year contract.
I know if i put my info it will be ok but the question i have is if i buy this from HSN, do they set me up with the 2 year contract or will they send in the tablet to me and then i will have to call spring to set up activation?
If thats the case can i just keep the tablet and use it with my wifi or hotspot from my Thunderbolt? and not ever set up a 2 long year contract with them?
Has anybody ever done this?
BoostmyXb said:
HSN is selling the HTC evo view but it also checks you out so that you get a 2 year contract.
I know if i put my info it will be ok but the question i have is if i buy this from HSN, do they set me up with the 2 year contract or will they send in the tablet to me and then i will have to call spring to set up activation?
If thats the case can i just keep the tablet and use it with my wifi or hotspot from my Thunderbolt? and not ever set up a 2 long year contract with them?
Has anybody ever done this?
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I can only imagine that they'll do the exact same thing that every other authorized seller will do, they'll have to pre-approve you for the line of service before the sale is complete. If you were to go through Wirefly or some other retailer, they would do the same.
Unless your buying from a source that is saying nothing about the 2 year agreement, your going to have to sign with Sprint to get the deal.
I just received one Monday from HSN and I haven't activated it via Sprint nor do I plan to. I would really be surprised if HSN really checks up with Sprint after the sale to see if activation has been completed...what if this were a gift?
I know that's what i was thinking of doing also, buying one as a gift, but i don't want to be stuck with a contract and somebody else using it, i know HSN has a page after you click to check out it takes you to the info you have to put in to see if you qualify for the sprint contract, which i know is no issue for me but if i can do away with out jamming my self into a 2 year contract for a device that will be used mainly home or at work which there will be WiFi in both places, i do not travel a lot there for i do not see the need for a data plan
Yes i could go with another tablet but i really like the sense feel and i would like to stick with that, you know.
The HSN site clearly says it's $199 with a 2-year Sprint service contract on the website. If that is truly the case (which it appears to be), then you sign up for the plan when you buy it from them. You're then required to pay the monthly fees and honor the contract regardless of if you activate it on Sprint's network or not.
You can get it brand new with no contract for $239.99 and free shipping on eBay today: HTC Evo View 4G. It has been popping up online in the $230-$250 price range every few days for the past couple of weeks.
I purchased mine directly from this seller on their website a couple weeks ago for $230. It arrived in about a week's time and was in perfect, new condition. There's definitely no contract involved with this one. The one HSN is selling comes with a few extras - the Scribe stylus, a gel case, and headphones - but those aren't enough for me to want to get locked into a two year contract. If you're looking for mobile data with a contract though, it's a heck of a good price, especially since it includes the Scribe stylus (which goes for $40-$80 these days).
Turn of the bold typeface in your posts. It is pretty much the same as typing in all caps, it's considered shouting and is therfore impolite and it's very annoying to read. Bold typeface is for emphasis not for default use.
globatron said:
Turn of the bold typeface in your posts. It is pretty much the same as typing in all caps, it's considered shouting and is therfore impolite and it's very annoying to read. Bold typeface is for emphasis not for default use.
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Happy now
Much better thanks
Shopping advise
BoostmyXb said:
HSN is selling the HTC evo view but it also checks you out so that you get a 2 year contract.
I know if i put my info it will be ok but the question i have is if i buy this from HSN, do they set me up with the 2 year contract or will they send in the tablet to me and then i will have to call spring to set up activation?
If thats the case can i just keep the tablet and use it with my wifi or hotspot from my Thunderbolt? and not ever set up a 2 long year contract with them?
Has anybody ever done this?
Click to expand...
Click to collapse
Perhaps Slickdeals.net can give you better shopping advice. But so many outlets are selling this device without a data contract (for around $220). If you're stuck, then do what you have to, but most mobile plans have a short return policy.
actually, the cheapest now is $239 on ebay. I have two unopened. if someone wants one, I'll sell it for that price shipped via fedex. I was going to keep one as backup and give one as a gift, but the person I was giving it to wants an ipad, so....

Sell VZW GS3 pre-order to get Inc4g help

I know there will be a number of people in the exact same boat as me, and since I'm a moron, I could use the guidance before making a fatal error...
I pre-ordered the S3 prior to June 28th on Verizon to use my available upgrade and lock-in my unlimited plan for another 2 years. However, I do not want this phone and want to get the Inc4G instead.
I know I'll have to sell the S3 and buy the Inc4g off-contract. What I don't know is if I have to activate the S3 on my line prior to selling it. I see all these ebay listings saying the S3 is new and never activated, but when I asked vzw support over email they sort of insinuated that I had to activate the S3 first before selling it as part of the agreement process. Does that sound right?
If so, I guess I activate the S3 when I get it then box it all back up and send it to the eventual CL/eBay buyer - do I have to do anything to wipe the phone at that point for the person that buys it from me?
H-508 said:
I know there will be a number of people in the exact same boat as me, and since I'm a moron, I could use the guidance before making a fatal error...
I pre-ordered the S3 prior to June 28th on Verizon to use my available upgrade and lock-in my unlimited plan for another 2 years. However, I do not want this phone and want to get the Inc4G instead.
I know I'll have to sell the S3 and buy the Inc4g off-contract. What I don't know is if I have to activate the S3 on my line prior to selling it. I see all these ebay listings saying the S3 is new and never activated, but when I asked vzw support over email they sort of insinuated that I had to activate the S3 first before selling it as part of the agreement process. Does that sound right?
If so, I guess I activate the S3 when I get it then box it all back up and send it to the eventual CL/eBay buyer - do I have to do anything to wipe the phone at that point for the person that buys it from me?
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If I understood you correctly, you already upgraded your line, and so you can activate the s3, and then do whatever you want with it, as long as you keep the line active and pay your monthly bill. I've gotten phones as upgrades, then sold them soon after, the esn remains clean as long as the person who originally bought the phone as upgrade/new line keeps maintaining the line, or they pay the full etf.
In terms of preparing for sale, factory reset the phone before you sell it, that way your personal info is erased. Also, don't forget to wipe the SD card (if it came with one).
You don't have to ebay it. If you go to an actual VZW store and have them do an exchange which comes nicely along with a 35 dollar restocking fee, and not a return/replacement which they will want to do because it gets the sales rep a commission but screws you, you can swap it out in the store and keep unlimited data. The only thing you have to do is before you bring it in to swap it out it must be activated at least once, then you can wipe it or what ever.
Just make sure you talk to a sales rep that isn't a dope.
jvward said:
You don't have to ebay it. If you go to an actual VZW store and have them do an exchange which comes nicely along with a 35 dollar restocking fee, and not a return/replacement which they will want to do because it gets the sales rep a commission but screws you, you can swap it out in the store and keep unlimited data. The only thing you have to do is before you bring it in to swap it out it must be activated at least once, then you can wipe it or what ever.
Just make sure you talk to a sales rep that isn't a dope.
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This! Definitely try an exchange at a Verizon Corporate store before you go through the trouble of selling your GS3 on eBay. There have been numerous people in this forum who've successfully exchanged phones without having their data plan changed, but a few folks haven't been as lucky. It's definitely worth a shot though.
dbrits said:
There have been numerous people in this forum who've successfully exchanged phones without having their data plan changed, but a few folks haven't been as lucky.
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...it's that part that worries me and after it's all said and done, they're like 'whoops, you lost unlimited. sorry bro, you only need 2gb anyway so what's the big deal - it's totally better this way'
I'll definitely go the exchange route first, though, before dealing with eBay - although it looks like I'd come out ahead $-wise with eBay.
Thanks for the help.
Thanks, I also plan to do this when I get my phone. I pre-ordered to retain my unlimited data.
Since the Inc4g is $149 and the GS3 is $199, do you get $50 back (then the restocking fee)?
I may still do the ebay route depending how much money I can get for it and how much cheaper I can buy an inc4g for. I also noticed the ads all say "unopened" "clean esn" "ready to activate"
If you are required to activate your phone prior to switching, then how do these ebay people do it?
Once I get the Inc4g, do I just activate using the setup on the phone or do I need to call in? If I activate the SG3, then buy an inc4g and activate that, then does that mean the SG3 now has a "clean esn"
Correct me If Im wrong , but I was under the impression if you go and EXCHANGE your SG3III box UNOPENED they will NOT charge a restocking fee.
Johnnybee said:
Correct me If Im wrong , but I was under the impression if you go and EXCHANGE your SG3III box UNOPENED they will NOT charge a restocking fee.
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I heard that if you do that (or any exchange), you lose your unlimited. But I've heard different stories.
When I called my local verizon store and asked if I could retain my unlimited data when exchanging the phone they said no. I guess I could try calling a different location or something...
Sent from my Droid Incredible using the XDA app.
You should be fine with not losing unlimited. The only way you can lose it is if you upgrade your phone with a new contract. I would assume if you upgraded the line already the contract should be in place. You can log into your account and see when the upgrade dat eis.
I called my local verizon store today and they told me they would accept the s3 and I would still be able to keep my unlimited data. I will do it once I get off work since my phone arrives today. I will post back tonight!
So if I get an Inc4g (and sell the SG3) and keep my unlimited, do I just activate the Inc4g? or do I need to first activate the SG3, then activate the Inc4g?
Hey,
The key is you need to open the box and activate the GS3 which nails you with the 35 dollar restocking fee for swapping it out for the exchange but it also locks in your contract with unlimited data.
Jeff
jvward said:
Hey,
The key is you need to open the box and activate the GS3 which nails you with the 35 dollar restocking fee for swapping it out for the exchange but it also locks in your contract with unlimited data.
Jeff
Click to expand...
Click to collapse
When you "exchange" do you get the $50 rebate?
I may plan to sell it on ebay then buy an Inc on ebay. I figure if I can sell for $600 or higher and get an Inc4g for $350 or lower, I will break even with verizon's $200 + tax + $35 fee assuming I can't take advantage of the $50 rebate.
In that case, do I still need to open it and activate it?
And if I don't activate, and just activate the Inc4g, then what happens?
Is there anything special to be done with the sim card?
I have successfully exchanged in my S3 for the Incredible 4g. I walked in with my un-opened/un-activated S3 and asked for a straight up exchange. I still have my unlimited data intact and received the $50 dollar mail in rebate. HOWEVER I did have to pay the $35 dollar restocking fee. Good luck.
hieu2ueih said:
I have successfully exchanged in my S3 for the Incredible 4g. I walked in with my un-opened/un-activated S3 and asked for a straight up exchange. I still have my unlimited data intact and received the $50 dollar mail in rebate. HOWEVER I did have to pay the $35 dollar restocking fee. Good luck.
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Thats what I like to hear. My S3 is arriving tomorrow and I want the Inc4g but had to lock in my unlimited. I will be doing tomorrow what you did today.
sully5981 said:
Thats what I like to hear. My S3 is arriving tomorrow and I want the Inc4g but had to lock in my unlimited. I will be doing tomorrow what you did today.
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I will also be switching to Inc from S III because of the sh!t screen the S III has on it (dim, pentile, generally crap).
I do not expect to pay restocking. I will not be opening the S III box!!! That would be completely unacceptable. I also expect the $50 difference of the price. It's just plain fair.
Also S III has locked boot loader, Inc does not. I hope this means we get good ROMs and mods etc.
macdroid01 said:
I will also be switching to Inc from S III because of the sh!t screen the S III has on it (dim, pentile, generally crap).
I do not expect to pay restocking. I will not be opening the S III box!!! That would be completely unacceptable. I also expect the $50 difference of the price. It's just plain fair.
Also S III has locked boot loader, Inc does not. I hope this means we get good ROMs and mods etc.
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I was told that I had to pay the restocking fee. I will try and call csr tomorrow and try and get out of it. I was also told by a chat rep that I could get out of the activation fee as well. I will update you guys again tomorrow.
hieu2ueih said:
I was told that I had to pay the restocking fee. I will try and call csr tomorrow and try and get out of it. I was also told by a chat rep that I could get out of the activation fee as well. I will update you guys again tomorrow.
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I am not usually one to be rude in public or anything, but that is unacceptable. I assume you have not opened the box. In my case they won't have a problem selling a Galaxy S III. They'll probably sell my phone that day. So I don't expect anything less than $50 back and a "Have a Nice Day".
I do wish I had an S III with an LCD display. But the AMOLED is just so incredibly terrible no pun intended. At least to my eyes, anyhow. YMMV.
OH, if I can get the $50 rebate then I think its indeed worth it to exchange vs trying the ebay route with the selling fees, paypal fees, and shipping it would be tough to break even even with paying that $35 restocking.
I suspect with enough complaining and letters, I could get that waived if it was still sealed on box. Ofcourse its a "restocking" fee, not a "repacking" fee. Does it really cost them $35 to put the box back on the shelf?

Note 2 @ Walmart.com for $199! - New accounts

It's $299 - $100 Walmart E-Giftcard = $199! Great for those for a new account.
Linky: http://wireless.walmart.com/eCommerce/SpecialOffer.aspx?cid=36575_f288944bf50047879ddee43a18be2111
I've already read people on the Slickdeals forum for those wanting to upgrade, they just called customer service to order the phone.
Thank you! Saw this on SD and was looking for the link to it. Do you know how I would apply my company discount if I was to buy via Walmart.com? Also, any chance Walmart would waive activation fee?
jinwu57 said:
Thank you! Saw this on SD and was looking for the link to it. Do you know how I would apply my company discount if I was to buy via Walmart.com? Also, any chance Walmart would waive activation fee?
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You can always call Verizon customer service to apply your company discount. If your company discount includes waiving of the activation fee, they normally remove that as well. It can all be done after the fact. That's how I've handle my previous new accounts before with different carriers so I would think they would do the same. I don't think you can get Walmart to waive it but you can always try by calling their customer service number.
Just pre-ordered...thanks! :good:
Thanks. I just canceled my Verizon order and did this. BTW you can't keep your unlimited data just by checking the keep existing data option, it messes up the order and then you have to call them and chose one of the other data options. I thought it'd be worth a try though.
It says it applies to upgrades as well, but it also says "ships when available". I have a $50 credit at Verizon so I might just get it there so I know I don't have to wait several weeks.
Also, people should note that it is an eGift card, so you won't be able to use it in stores on groceries etc.
Is this just a today thing, available through cyber monday or likely throughout the holiday season?
It's a limited time thing, but you don't get the card until you are out if the 14 day exchange period. The guy I ordered from said they already have the Verizon Note 2s in their warehouse, and are waiting for launch to send them.
Sent from my DROIDX using Tapatalk 2
Again, is limited time today? For a variety of reasons, I would rather buy on monday (I need to decide whether to upgrade or buy outright to keep unlimited data), but would do it now if the offer expires today.
empiremaster23 said:
Again, is limited time today? For a variety of reasons, I would rather buy on monday (I need to decide whether to upgrade or buy outright to keep unlimited data), but would do it now if the offer expires today.
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I THINK a local store also had $100 gift cards with a bunch of in stock phones (including GS3) until December 1st. That doesn't mean the online site will keep this deal until then though...
You could call or email them. I'm sure they'll tell you if it's ending soon so you feel rushed to buy from them.
The $100 promotion runs until December 1st.
http://wireless.walmart.com/additionalDetailsDisplay.aspx?AdditionalDetailsID=8214
I have a $100 walmart GC so this is a perfect combo for me.
Does this one come with a sim card? I don't have my own yet and I know Verizon gives you one for free when you preorder from them.
I called my local wal-mart and they had no idea of the promotion. Can someone else call their local wal-mart and see if they know anything about this as well?
Plus it isn't really like we are getting the N2 for 199.99. It should say 299.99 + $100 eGift card.
EDIT: There is a commercial for this on the TV. I called back my local wal-mart and they said they have the same offer and that the associate I talked to earlier must've been in electronics and not in their mobile dept.
This may be an issue for some...
I was all set to jump on this deal and then read some of the terms and conditions. For those of you who are looking to upgrade another line and then move the phone over to your line in order to keep your unlimited data, you could potentially trigger a fee of up to $400 by doing so. Please see the bolded text.
Instant Savings Discounts
By accepting this Instant Savings Discount, you agree to repay $200 of this discount ($400 for smartphones, tablets, and netbooks) and authorize us to charge your credit card in repayment of this amount if, you signed up for a 2 year agreement and during the 181 days after your new equipment is activated, Verizon Wireless notifies us that the services you purchased have been suspended, disconnected, or deactivated, or if you return your purchase outside of the return and exchange provisions of our Satisfaction Guarantee.
Other than you simply deactivating a line we've activated, Verizon Wireless could notify us that you deactivated if:
You fail to pay Verizon Wireless in accordance with their terms and conditions
You transfer equipment we activate on one line to another Verizon Wireless line, even within the same account
You activate this equipment on a new line of service on Verizon Wireless and use it to replace an existing Verizon Wireless line by deactivating the existing line.
I'm guessing this won't be a problem if you transfer an eligible upgrade over to another line, since by doing such a transfer, it now ties the line that is taking the upgrade to the new data terms (e.g. removes grandfathered unlimited data). However, this is different than trying to circumvent the system and keep your unlimited data.
My fear is that this trigger doesn't happen within the 14 return period and then you are stuck with a phone on a different line than what you originally wanted.
My fear is what happens when I sell the Note2 for a different phone in 6 months. Am I going to get a $400 charge?
Sent from my Nexus 10 using Tapatalk 2
miiike said:
My fear is what happens when I sell the Note2 for a different phone in 6 months. Am I going to get a $400 charge?
Sent from my Nexus 10 using Tapatalk 2
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As long as you have kept the phone for a minimum of 181 days (approx. 6 months) you should be fine. As that is the trigger for the Instant Savings.
I decided to bite bullet by cancelling my Verizon pre-order and going for this deal, but once I ordered it they told me it was out of stock. Now I have to wait for some unknown time to even find out when my phone will be shipped. Unbelievable. I know I'm getting a $100 gift card, but it's not like Wal-Mart is the sorta place I would want to shop (with the way they treat their employees and whatnot). Eh, it's just a phone, I'll get over this. I'm just a bit irked right now.
Yes, I followed up on this since someone else in my family is interested in the N2. I am forced to buy one at VZW because I need to deactivate it and swap-lines. However, my sister does not... so I called in Wal-Mart and ordered through them since she does not really care when she gets it. The deal is this, the eGift card works both in real life and online per the rep. If you want to use these gift cards somewhere else, buy a visa gift card. They charge a fee, but pretty much you can move it elsewhere. The other issue is VZW allows you to get $50 off without activation fees (with some haggling, I've had no luck with this, but other members have) so $30 saved too. So essentially if you are up for the $50 off at vzw, you can save a whopping $20 by going to Wal-Mart. According to the rep i've talked to, they have no idea when they will ship out the phone. The phone, according to them, is in very high demand. They are awaiting stock still and have no clue when it will be shipped out from their warehouse.
On another note, I was looking at their insurance plans for phones. No deduct, covers stolen, water damage, etc... for $60 bucks for two years. Seems way better than VZW, which has a $150 deduct, and BB, which doesn't cover stolen devices.
Anyone deal with their insurance at Wal-Mart? Seems sweet, since they are such a big company they rarely fight with customers in terms of returns... so I assume this should be the least amount of hassle in covering the device?
EDIT:
here is the funny part too. you don't get the gift card right away. she said as late as feb 2013 you will get a code for it.
kimdoocheol said:
Yes, I followed up on this since someone else in my family is interested in the N2. I am forced to buy one at VZW because I need to deactivate it and swap-lines. However, my sister does not... so I called in Wal-Mart and ordered through them since she does not really care when she gets it. The deal is this, the eGift card works both in real life and online per the rep. If you want to use these gift cards somewhere else, buy a visa gift card. They charge a fee, but pretty much you can move it elsewhere. The other issue is VZW allows you to get $50 off without activation fees (with some haggling, I've had no luck with this, but other members have) so $30 saved too. So essentially if you are up for the $50 off at vzw, you can save a whopping $20 by going to Wal-Mart. According to the rep i've talked to, they have no idea when they will ship out the phone. The phone, according to them, is in very high demand. They are awaiting stock still and have no clue when it will be shipped out from their warehouse.
On another note, I was looking at their insurance plans for phones. No deduct, covers stolen, water damage, etc... for $60 bucks for two years. Seems way better than VZW, which has a $150 deduct, and BB, which doesn't cover stolen devices.
Anyone deal with their insurance at Wal-Mart? Seems sweet, since they are such a big company they rarely fight with customers in terms of returns... so I assume this should be the least amount of hassle in covering the device?
EDIT:
here is the funny part too. you don't get the gift card right away. she said as late as feb 2013 you will get a code for it.
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Where do you see insurance plans for contract phones? I can only find them for non-contract and pre-paid phones. Do you have a link?
dawei213 said:
Where do you see insurance plans for contract phones? I can only find them for non-contract and pre-paid phones. Do you have a link?
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Damn, I didn't even see that. I just read the link to the side that said accidental protection and skipped to the coverage
http://www.walmart.com/catalog/product.do?product_id=21556885

Verizon brick and mortar bastards won't sell full price

After failing at convincing myself not to get one, since I already own a Note 10.1, I headed to a local Verizon brick and mortar ready to pay full price to retain unlimited data. Upon arriving found...
They have it in stock. Check.
They have it in grey. Check.
I asked to pay full price and that's when things went sour. He pulled up my mobile # then proceeded with the upselling trying to get me to add a line, up my plan, change my plan saying that it won't affect my unlimited data when I know it's a lie then when he couldn't get his way he said he couldn't sell me one even for full price.
Learned my lesson. Dropped by Best Buy with a different approach since they're all obviously giving priority to new contract and contract extension. When it was my turn I said I wanted to buy one full price as a gift and the recipient would come in to choose plan and activate. It rung up $799 but had them price match to Verizon for $699. A kind gentleman here posted a receipt for $670 so will use that for price adjustment towards accessories.
Awesome phone and well worth the effort. Another BB salesperson and a customer noticed I was buying it and complemented it as they bought it too.
It's because by buying the phone outright they don't make commission off of it. Also by buying the phone out of contract, it's one less phone to sell to someone who is planning on upgrading or signing a new contract. Cheers to you though, it's an awesome phone.
I bet if you would have called customer service they would have forced them to do it.
The 1-800 line has over riding power over ANYTHING they say in the store if your account is noted.
You can buy at full retail online and over the phone(I did) and to VZW Coportate offices a sale is a sale.
I work for a Verizon store and can confirm that adding a line will keep your data. What I do is swap the new phone to the number you want and scan an ESN of a crappy feature phone change the last 2 numbers of the ESN and that way you won't get billed for the data on your added line. Works like a charm and I get commission you get your new phone and its a win win.
Sent from my Galaxy Nexus using Tapatalk 2
I had a similar experience when I picked it up on the 29th when the store first opened. They tried telling me that they could not sell the phone for full price on launch day. The salesman then tried calling the manager to check, but was not able to get hold of him. Luckily another associate said that the store was allowed to sell one phone at full price... which happened to be me as I was waiting for them to open.
Wyatt W.
I bought my gray Note II from a brick and mortar VZ store for full price an hour after they came in with no problem.
From what I understand the policy is that it's up to the store manager's discretion whether or not they wish to sell you a phone at full retail or not.
It's not so much a matter of commission I don't believe, as they do earn some commission on even full retail sold phones, but the thing is it looks a lot better for the store to get a new customer or upgrade an old one, than it is to sell a phone out right. And selling that phone removes inventory that could go to a potential upgrade/new customer.
sorry i am new.
why not add a line and then pay 350 to terminate it? will it hurt your credit or something?
I just had a bought the phone in store for my fiancé using an upgrade on my unlimited line. Didn't affect my unlimited at all. Just have to get a rep that knows how to do it
Sent from my SCH-I535 using Xparent ICS Tapatalk 2
jiwengang said:
sorry i am new.
why not add a line and then pay 350 to terminate it? will it hurt your credit or something?
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Think Verizon charges u another ETF which all comes out to $15 less then buying the phone at full retail ($700) but easier and less of a headache just buying at retail (there is some kind of loop with a dummy line on your account but not everyone has one)
Whatever the Verizon store policy is, it must be manager discretion or it's not followed consistantly.
I called the closest store to verify they had a gray Note 2 in stock and an hour later I was walking out the door with one at full retail with no issues.
I just told the sales guy I wanted to pay full retail to keep my unlimited data, and he said "no problem". I just verified on "My Verizon"...It shows my new phone and my unlimited data is still intact.
BTW...LOVE this phone! Coming from a rooted DX, running CM7...This phone is 'da bomb'!
I got mine full cost, no issues. Wish I had got the gray titanium color though...sigh.
Sent from my SCH-I605 using xda premium
This isn't the first time I've heard this so I was worried when I went in Thursday trying to buy it.
They let me do it, could tell she was reluctant. Now I know why since they don't receive the commission, which is stupid.
Same thing happened to me... I felt the pain of waiting so long for this phone then telling me they couldn't sell me it.
Sent from my SCH-I605 using xda app-developers app
I will only buy phones from best buy because they price matched a launch phone heavily and their 9 dollar a month unlimited warranty is amazing. I bent an iPhone 5 in half they took it back laughing and gave me a new one. Assurion would a charged 100 to swap. So far I'm liking best buys phone insurance and price match on a launch day even
Sent from my SCH-I605 using Tapatalk 2
How do you bend an iphone in half? Lol!
Sent from my SCH-I605 using xda app-developers app
Ran it over with a forklift wheel
Sent from my SCH-I605 using Tapatalk 2
mi7chy said:
After failing at convincing myself not to get one, since I already own a Note 10.1, I headed to a local Verizon brick and mortar ready to pay full price to retain unlimited data. Upon arriving found...
They have it in stock. Check.
They have it in grey. Check.
I asked to pay full price and that's when things went sour. He pulled up my mobile # then proceeded with the upselling trying to get me to add a line, up my plan, change my plan saying that it won't affect my unlimited data when I know it's a lie then when he couldn't get his way he said he couldn't sell me one even for full price.
Learned my lesson. Dropped by Best Buy with a different approach since they're all obviously giving priority to new contract and contract extension. When it was my turn I said I wanted to buy one full price as a gift and the recipient would come in to choose plan and activate. It rung up $799 but had them price match to Verizon for $699. A kind gentleman here posted a receipt for $670 so will use that for price adjustment towards accessories.
Awesome phone and well worth the effort. Another BB salesperson and a customer noticed I was buying it and complemented it as they bought it too.
Click to expand...
Click to collapse
do you have a link to that receipt? i would like to go get my price adjusted also
If it's a corporate store, they have to sell it to you at full retail. Or at least that's what I've been told by Verizon customer service in the past.
Back when the Droid 3 first came out, I went in to buy one at full retail. The rep said they didn't sell phones at full retail in the store, and that I'd have to order one online or over the phone. I asked to speak with the manager, and he told me the same thing - "We can't sell phones at full retail in the store." I said "Yes you can. Either you don't know that you can for some odd reason or you're just making that up." Having purchased phones at full retail from corporate stores before, I promptly called customer service and told them where I was and what was going on. The manager received a call a few minutes later, and I walked out with my new Droid 3 a few minutes later.
Authorized retailers might be a different story, but corporate stores should sell it to you. If they don't, call customer service right then and there.
bulvine420 said:
I work for a Verizon store and can confirm that adding a line will keep your data. What I do is swap the new phone to the number you want and scan an ESN of a crappy feature phone change the last 2 numbers of the ESN and that way you won't get billed for the data on your added line. Works like a charm and I get commission you get your new phone and its a win win.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
This is exactly what I did yesterday at my brick and mortar verizon store. Was going to pay full price to get the phone, but the the salesman stated he could convert my two lines I currently have into a family plan without changing the unlimited data I have and add a new line for $10 a month. He then looked at my account and just used an old ESN from an old non smart phone so I won't get charged data rates on the new phone line. Yes I understand the long run I am paying almost $600 for the phone but it is spread out over the 2 year term. Now I have a line I can use for upgrades in the future if I am not forced to dump my unlimited data. I was very pleased with my salesman yesterday.

Staples Protection Plan for the Nexus 10

I'm looking at getting the Nexus 10 here pretty soon (possibly next paycheck) but I would very much like to play with it first. The idiots at Walmart can never give me a consistent answer if they have them or not and whenever I show up they have no idea what I'm talking about. So I called Staples and the guy said he's getting them in next week and sounded about as excited as I am (hooray for Techies!).
So I asked him about the protection plan and he said it is $84 for accidental damage coverage but he literally said that they cannot refuse me wanting a replacement or a gift card for compensation for any reason. He said it's basically in the terms of service that if I bring the tablet in and want a replacement (not like a 14-day refund/replacement though, but within a year) that they will replace it on the spot no questions asked. He even said basically "and when the new one comes out like a year from now you can bring it in and get a gift card for it and get the new one no problems."
That sounds amazing. That's like future-proofing my tablet for an extra 84 bucks. Anybody out there get one from Staples? And did you get the protection plan? Is it really how he described it? It almost sounds too good to be true but he sounded confident in it.
What do y'all think?
MrSteez said:
I'm looking at getting the Nexus 10 here pretty soon (possibly next paycheck) but I would very much like to play with it first. The idiots at Walmart can never give me a consistent answer if they have them or not and whenever I show up they have no idea what I'm talking about. So I called Staples and the guy said he's getting them in next week and sounded about as excited as I am (hooray for Techies!).
So I asked him about the protection plan and he said it is $84 for accidental damage coverage but he literally said that they cannot refuse me wanting a replacement or a gift card for compensation for any reason. He said it's basically in the terms of service that if I bring the tablet in and want a replacement (not like a 14-day refund/replacement though, but within a year) that they will replace it on the spot no questions asked. He even said basically "and when the new one comes out like a year from now you can bring it in and get a gift card for it and get the new one no problems."
That sounds amazing. That's like future-proofing my tablet for an extra 84 bucks. Anybody out there get one from Staples? And did you get the protection plan? Is it really how he described it? It almost sounds too good to be true but he sounded confident in it.
What do y'all think?
Click to expand...
Click to collapse
What you wrote does not agree with this:
http://www.staples.com/sbd/cre/programs/serviceplans/
While I am not sure it is needed, I got an extended warranty from Squaretrade for $60 after a 40% discount.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
I'd read the fine print for yourself and make sure the guy isn't just trying to sell you a "warranty". I bought my Nexus at Walmart and initially bought the $44 protection plan. After getting home and actually reading it (I was too excited at the time that they actually had an N10 in stock) I went back to get a refund for it and they actually did it. Seems all it provided was a repair service.
If the Staples protection plan is what the guy explained, sounds like a good deal.
Sent from my Nexus 10 using Tapatalk HD
ljg600 said:
What you wrote does not agree with this:
http://www.staples.com/sbd/cre/programs/serviceplans/
While I am not sure it is needed, I got an extended warranty from Squaretrade for $60 after a 40% discount.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
Click to expand...
Click to collapse
How did you get the 40% discount?
CaliLove310 said:
How did you get the 40% discount?
Click to expand...
Click to collapse
At the time, and perhaps still the case- discount coupons were being sold on Ebay for $1-$2. Also, if you "Like" Squaretrade on FB- they may still offer a discount- but then you risk upsetting your friends who may be hit with their ads.
Worth Avenue offers competitive prices as well. As indicated, one could make the case that these warranties are a waste of money- factoring in the cost of used devices as replacements in the second coverage year, existing manufacturer coverage- as well as any deductibles.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
The way the warranty works at staples. You have 15 days with Staples from time of purchase to exchange or return your Nexus 10. After this you have the one year warranty with Samsung. If you purchase the protection plan with staples within 15 days of purchase of the Nexus 10 then this warranty begins when Samsungs ends.
If in the one year of protection under Staples after Samsungs warranty is up and you have a problem then you call the 1-800 number on the brochure they give you when you purchase your warranty. When you call them, you tell them it doesn't work (don't ask about repairt). Then will either Email or your send you the full purchase price(excluding tax) in form of a gift card to be used at Staples. You can take this gift card and purchase whatever at Staples even you if don't purchase another tablet.
The most important part of the protection plan is registering right after purchase. Call the number or go to the website listed and register the protection plan. Take the register and put in your Nexus 10 box and keep both for two years.
chase3567 said:
The way the warranty works at staples. You have 15 days with Staples from time of purchase to exchange or return your Nexus 10. After this you have the one year warranty with Samsung. If you purchase the protection plan with staples within 15 days of purchase of the Nexus 10 then this warranty begins when Samsungs ends.
If in the one year of protection under Staples after Samsungs warranty is up and you have a problem then you call the 1-800 number on the brochure they give you when you purchase your warranty. When you call them, you tell them it doesn't work (don't ask about repairt). Then will either Email or your send you the full purchase price(excluding tax) in form of a gift card to be used at Staples. You can take this gift card and purchase whatever at Staples even you if don't purchase another tablet.
The most important part of the protection plan is registering right after purchase. Call the number or go to the website listed and register the protection plan. Take the register and put in your Nexus 10 box and keep both for two years.
Click to expand...
Click to collapse
Ugh. Is this seriously how it works? That sucks. So I want the one that covers accidental damage (if it were to crack or something) but would that not kick in til one year after I have the tablet? If this is seriously how the plan works then that's dumb.
TBH I'm probably only going to have the tablet for a year and then get a newer model. Maayyybbeee longer.
Even the accidental one doesn't kick in til after samsung ends. So basically you can upgrade your tablet after one year.
Sent from my SAMSUNG-SGH-I317 using xda premium
JediSooner said:
I'd read the fine print for yourself and make sure the guy isn't just trying to sell you a "warranty". I bought my Nexus at Walmart and initially bought the $44 protection plan. After getting home and actually reading it (I was too excited at the time that they actually had an N10 in stock) I went back to get a refund for it and they actually did it. Seems all it provided was a repair service.
If the Staples protection plan is what the guy explained, sounds like a good deal.
Sent from my Nexus 10 using Tapatalk HD
Click to expand...
Click to collapse
I bought my Nexus 10 at Walmart specifically for the $44 protection plan. (I haven't picked it up yet - it's at a far-away Walmart. I'll get it on Sunday.) I thought it looked like a good deal - about the same terms as Square Trade, but for less than half the price. What's wrong with it? If the screen cracks or I spill tea on it, they will fix or replace it for me. And I don't have to deal with Samsung, even during the manufacturer's warranty period, which I've heard is unfun. Seems pretty good to me.
permutations said:
I bought my Nexus 10 at Walmart specifically for the $44 protection plan. (I haven't picked it up yet - it's at a far-away Walmart. I'll get it on Sunday.) I thought it looked like a good deal - about the same terms as Square Trade, but for less than half the price. What's wrong with it? If the screen cracks or I spill tea on it, they will fix or replace it for me. And I don't have to deal with Samsung, even during the manufacturer's warranty period, which I've heard is unfun. Seems pretty good to me.
Click to expand...
Click to collapse
I think what everyone is talking about is that the protection plan is "good" but it doesn't kick in apparently til after the first year of having the tablet because there is already a year warranty from Samsung. If that's right though then it seems stupid because what happens if you crack your tablet before the year is up? Seems counter-intuitive
I have purchased the staples warranty on two items. One being a $200 chair which I called over a year later and they told me to toss it and sent me a gift card for $200. Used it to buy a canon digital camera. I tried claiming warranty on it but they asked what was wrong with it and to send it in for repairs. There was nothing wrong so I didn't send it in, just thought maybe they would send me a new gift card which they didn't. I'm not sure if I was under canon warranty at the time or not. Staples is suppose to get a shipment of N10s tomorrow and I may get the warranty with it since I have had success with it before with the chair.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
MrSteez said:
I think what everyone is talking about is that the protection plan is "good" but it doesn't kick in apparently til after the first year of having the tablet because there is already a year warranty from Samsung. If that's right though then it seems stupid because what happens if you crack your tablet before the year is up? Seems counter-intuitive
Click to expand...
Click to collapse
Actually, this is incorrect. It takes effect from the moment you buy the plan, and you can only buy the plan within 30 days of buying the tablet. I bought it the same day. Here's the description (copied and pasted):
http://www.walmart.com/ip/2-Year-Dr...lan-for-Tablets-and-iPads-400-499.99/21556980
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2 Year Drop, Spill and Cracked Screen Service Plan for Tablets and iPads $400 - $499.99
Get long-term peace of mind for your Tablet with a Product Care Plan. If your product has a covered failure during the Plan's term, we'll repair or replace it. We cover 100% of the repair costs. There are no deductibles or hidden fees.
2 years of protection for your Tablet begins the moment you purchase your Plan.
We enhance and extend the manufacturer's warranty.*
Our Product Care Plan provides more coverage than the manufacturer's warranty, such as failures due to:
•Accidental Damage from Handling, such as spills, drops and cracked screens
•Power surges
•Defects in materials and workmanship
•Mechanical or electrical failures, including those due to normal wear and tear
•Internal heat, dust and humidity
This plan provides 2 years of coverage from the date of purchase.
Learn more about our Product Care Plans
Your Product Care Plan also includes:
3-day Service Guaranteed, or your money back.
If your product has a covered failure, we'll repair it within 3 days of receiving it. See the "Learn more about our Product Care Plans" link above for more details.
Transferable Coverage. If you sell your product or give it to someone as a gift, your Product Care Plan and all of its benefits are fully transferable to the new owner, so it maintains its value.
Accidents happen. Take comfort knowing that your purchase is protected from accidental drops, spills and cracked screens from day one.
How the plan works:
•Add the Product Care Plan to your shopping cart.
•Your product is covered the moment you complete your purchase.
•Within two business days, you will receive an email with Plan details.
•If you need to make a claim, call us 24 / 7 / 365 at 1-877-968-6391. Just have your order confirmation emails handy when you call.
Important information:
•Products need to be purchased from either Walmart.com or a Walmart store.
•You can purchase this Product Care Plan for any eligible product up to 30 days after purchase, as long as you have the original Walmart product receipt.
•We may fulfill your claim by providing you with a new, remanufactured or refurbished product with similar features and functionality, or a Walmart Gift Card for the original purchase price of the product (including taxes).
*Limitations and exclusions apply. See Terms and Conditions for complete program details.
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