So I put my tab in my bag this morning, went to work and set it on my desk. All after charging it last night. I didn't touch it once at work, put it in my bag and went home (it was on all day ...or atleast until it decided to turn off on its own). Went to go turn it on and nothing happened. Plugged it in, and the charging light doesn't even turn on, and when I hold the power button nothing happens.
Anything I can do?!
Running the oem rom with root
Well it seems that our little 7 inch tablet has a electrical hardware problem, at least this is what was wrote on the repair sheet, and believe me my flyer was in the same condition as yours no way to turn it on, no matter what I tried. When the repairman called me to say that the tablet was repaired and ready to be picked up, when I went, I took a glance in the working room, and there were other four flyer’s on his working table two dismantled “why don’t know” . My advice because it’s under warranty just send it back.
Read here if you want http://forum.xda-developers.com/showthread.php?t=1260350
Thanks for the info! Do I need to send it in to HTC or can I just exchange for one at Best Buy?
Mine did that to me this morning.
Before sending it back, plug it in and leave it plugged in for a half-hour or so. Then try turning it on again (hold the power button for a bit.) Mine came right up.
I'll try that thanks!
I was thinking, if I send mine into HTC to get fixed, and they fix it and see that I have root...are they going to turn around and try to charge me because my warranty is voided? (again, not a custom rom, just root)
Related
Well back again with new problem.
Have just had my phone back after it was repaired only a week ago by samsung; they repaired the software, replaced screen, battery and USB port. Now my unrooted phone, with only usual apps, has again failed on me. Was on the home screen, nothing else running, and it turned itself of. After a minute turned itself back on, held at the Logo, and then turned of again. Now it wont turn on what so ever. Its not got hot, its not got cold, its not been in a room with steam, its been sat in a decent zenus case, in a house with radiators etc on.
I seem rather unlucky with phones, my old Nokia 5800 went into repair 6 times, until I gave up and brought a £10 phone, that I'm having to use again now.
I have tried charging, despite the fact it was still 62% full when the phone went of. I don't do extreme sports with the thing, I barely use the phone, yet it still keeps breaking. Disappointed, because the phones pretty decent, but starting to feel like I don't do well with them.
Rant over.
Update: Just tried after 30 minutes to turn it on. It turned on for about 15 seconds, got into the unlock screen, unlocked, went to the menu screen and it turned itself of. I put the charger straight in, was charged up to 59% anyway, but thought maybe might be battery... But doesn't seem to be.
Wont turn on/Charge again. The phone is fine temp.
What you're describing could be a phone with a drained battery.
So check the battery with a voltmeter and check the charger. One (or both if you're really unlucky) of them could be busted.
Edit: You can check the charger by plugging your phone to your PC and charging it from there. If it works then it's the charger if it doesn't then check the battery.
Is all else fails return the phone to a service center.
Try this-
Take out the battery, then press and hold the ON button for 7-10 seconds (the longer the better). Reinsert the battery, then press ON button to start it. This is a soft reset, and wipes the temporary memory and empties all remaining power in the circuits. This helps on many phones and even laptops that won't start properly or show anything on screen.
If this does not work, try the next step. Again, do as above. But after inserting the battery, do not turn the phone on, but press and hold the ON button and the HOME button at the same time for 7-10 seconds. This is a hard reset, and works best if done after a soft reset. Just be sure the battery has at least some juice in it and isn't empty. If possible, try with another battery if this does not work.
I read earlier about a similar problem and it turned out to be a loose fitting battery. They put some foam or something at the bottom of the battery so that it would stay tight and retain contact.
You could probably test for this by removing the back cover and pushing the battery upwards while powering on.
Sent from my GT-I9100T
Thank you very much MichaelAmrs. you saved my Galaxy S2
Awesome Advice
Thanks MichaelAmrs
I have had some serious trouble with my GS2 not working and the latest has been it not turning on. I stuck my battery in the freezer and then did what you suggested and it worked like a charm. Instead of getting it to boot I tried putting it in Download mode and was able to install the Stock ROM on it and hopefully now it will last. But if nothing else at least it is turning on again.
Good luck.
My friend that I bought the Asus prime for, asked me if I could take a look at his prime.
Here is the screnario:
Listening to radio station app, screen went to sleep while the radio was still playing and he tried holding the power button down and nothing worked to reboot or wake up the prime. The Prime was left playing to drain down the battery. It has all its recent updates (.15), not rooted, and not unlocked. When I looked at it, I charged it up, I can see the light and turned green to full battery status. I can feel the prime vibrate as I hold the power button, I tried volume + power hold, tried the hard reset with the paper clip hearing the click next to the sd card slot holding it for 10-30 seconds. The laptop can see the folder in the prime as i hold the power button and also disconnects when i power down. ordered 12-28 from best buy so the return window has expired and its a BC0K serial number.
Anybody find a solution with a black screen prime that just vibrates and can be seen on the laptop before I send it for an RMA?
Was there any shock to the device? A small bump or anything, it sounds like the ribbon cable for the screen has become disconnected, there are some reports of this on the forums.
flyingwolf said:
Was there any shock to the device? A small bump or anything, it sounds like the ribbon cable for the screen has become disconnected, there are some reports of this on the forums.
Click to expand...
Click to collapse
This + have you went into recovery?
maybe try draining the battery again then charging up. ive seen a few post issue like this. if screen connection didn't break, then letting it drain again and charging up might fix it. good luck!
Actually, the prime was already drained maybe a total of 3 times. There was no shock to the device as it was working with the radio app on and when it was being listened to while it was on the bed, the screen went into sleep and could not wake up no matter what button was being pushed so the prime was left to drain its battery. My friend didnt know how to reboot, so he decided to left the battery to drain. Could the radio playing + sleep of death + battery drainage caused the permanent screen sleep? Too bad I dont have the micro hdmi connector to see if i can isolate the screen as the problem.
yup the micro hdmi would help a lot probably. But if your PC recognizes it I suggest you back up data that you need then try to do a blind factory reset so you can get rid of any non oem app installed including that radio app if any of them is whats causing the screen not to turn on.
1. Hold volume down then press and hold power.
2. When you feel it vibrate (this could take up to 10 seconds if the tablet was already on) wait another 5 seconds and then release both buttons.
3. After you release wait another 5 seconds (dont wait too long here or it will reboot on its own if you dont select anything after about 10 seconds) then press volume down 1 time and volume up 2 times.
4. The tablet will factory wipe and after another 10 seconds it will reboot.
If the tablet still wont turn on then you got another issue and that isnt caused by the radio app or any other app.
Didnt work. It just vibrated and the screened stayed black... Im wrapping this puppy up and bringing shipping it to the repair center. Thanks anyways.
Vibrates when power button is held but wont turn on
My Prime also has the basic problem. I use it daily for about 3 to 4 hours, reading replying to e-mails and web browsing. While I was reading, the volume started going up on its own and I noticed that even after I put in standby mode, the battery discharged so I shut it down completely.
After that I could not turn it on. When I hold down the power button it vibrates bit the screen does not come on even after I fully charged till the led turns green.
logical_motion said:
My Prime also has the basic problem. I use it daily for about 3 to 4 hours, reading replying to e-mails and web browsing. While I was reading, the volume started going up on its own and I noticed that even after I put in standby mode, the battery discharged so I shut it down completely.
After that I could not turn it on. When I hold down the power button it vibrates bit the screen does not come on even after I fully charged till the led turns green.
Click to expand...
Click to collapse
Had to RMA back to Asus for them to fix the display and it took about a week. Warranty covered it, but if you do RMA ask them to ship you a shipping label. You shouldnt have to pay for shipping it to them for a manufacturer defect. And take pics and videos of the tablet and packing for your safety. They just need the tablet and nothing else. Good luck
Asus is F-ing with my endorphines...
I've had my TF201 since March 30th. Been using it for 1 week and it suddenly went dead (nothing on the screen, no vibration if I held the power button down). Tried everything I could find on the forums, it didn't work so I sent it to repairs (not immediately, cuz I had more important stuff to do). They kept it for almost 3 weeks, got it back this last Monday (May 21st) and... it died out on me again yesterday night (after just 3 days of use, congratulations ASUS technicians!). I was simply browsing and I clicked on the icon to increase the luminosity to the maximum supported (IPS+, I was charging it at the time) and the screen suddently went black. Like "nothing visible on it" black.
After that, I tried numerous times to reset it (including the volume+power down, according to the indications in this thread) - all I could get from it was the vibration as if it starts. Nothing else popping up on the screen. I plugged it this morning into my computer and it got somehow recognized, cuz my W7 tried installing drivers for it (even tho it had recognized the tablet again after it came from repairs and I already had drivers for it installed) but failed with the error "APX - no driver found".
I've had enough. Two months already and only one week and half of actual use. It's pathetic, ASUS needs to be taught a lesson, so I'm calling Consumer Protection in my country and the European Consumer Protection Comission. All the forums that I've surfed are filled with reports of broken units and ASUS will just tell you "if you have a valid warranty we'll repair it for free". I DON'T ****ING NEED regular repairs every 2 weeks!!! I need a functional tablet that I can use or give me my money back!
I'll post the results of my tribulations here...
I had a user that suffered the blank screen.
When you think it's presumably on. Try a paperclip to the reset hole on the left side. His came back up at that point and hasn't done it again since.
Never had this happen on mine.
..............
Mine is doing the same thing. It's staying at only 2%. I'd try to set it to factory settings but way too risky with the battery that low. Let it charge overnight and everything. Going to play around with rebooting it a few times or charging it while it's totally off. The light on the power supply is green and working fine. The LED on the tablet is solid red.
EDIT: After many attempts and trying to reset it, trying to boot up while holding down the volume down button and plugging it and unplugging it from the charger while booting, nothing seems to work. It refuses to boot up at all. LED on tablet will flash red three times when I hit the reset button when it's unplugged. Light is solid red while plugged into charger and will flash three times red when I try to reset it while it's plugged in. Going to contact Sony tomorrow for warranty support if I can't get my problem solved here. Also I was not in possession of this tablet for the past few weeks, I had given it to a friend who was trying to sell it for me and he said the tablet wouldn't charge past 12% for a long time. So it looks like the problem has been getting worse over time and now the tablet seems to be pretty much dead. I had only used the thing for like 3 days too.
---------- Post added at 11:42 PM ---------- Previous post was at 10:54 PM ----------
After about 20 minutes with technical support chat just now they recommended to send it in for servicing. I'm going to call tomorrow for more information but I'd rather not send it in. I'm down in Chile right now trying to sell this thing. I had a friend bring it down for me and I don't really have room to bring it back just to get serviced and then have to sell a might-still-be-broken tablet back home in the USA. If anyone has any tips for getting this thing to get back to normal please help out!
Oh, the chat tech suggested unplugging the device and then holding down the power button for 30-45 seconds then plugging it back in for about 2 minutes and then try turning it on. It didn't work for me but give it a shot!
After letting it sit overnight I tried turning it on again and voila! It booted! At 2% battery still. Been trying to charge it for over an hour now and still not up to 3%. Situation seems pretty bleak. No suggestions from anyone? I'll be returning to the States in a week, I hope that someone has an idea of what to do by then.
......
........
Sherbertine said:
After letting it sit overnight I tried turning it on again and voila! It booted! At 2% battery still. Been trying to charge it for over an hour now and still not up to 3%. Situation seems pretty bleak. No suggestions from anyone? I'll be returning to the States in a week, I hope that someone has an idea of what to do by then.
Click to expand...
Click to collapse
It sounds like either the charger or the tablet's battery is defective. If you have access to a voltmeter, test the charger to see if it is outputting 10.5 VDC. As shown by the diagram on the bottom of the charger, the two center pins of the plug are used for charging the tablet, so connect a voltmeter to those two pins. The pin closest to the cable is the negative (or DC common) pin.
If the voltmeter indicates the charger is outputting approximately 10.5 VDC, then it is likely the charger is good and the tablet's battery is defective. If this is the case, the tablet will need to be sent to Sony for repair.
If the voltmeter indicates a voltage significantly lower than 10.5 VDC or no voltage at all, then the charger is defective. If this is the case, you will need to get a replacement charger, hopefully for free from Sony if the charger is still under warranty.
Having similar issue
I am having the same issue, sort of. I got my tablet the 08/08. As soon as I got it I updated to ICS, so I can't really say for sure if the update is to blame as I didn't use it much before the update. At first I got flickering on occasion on the screen. Like some random app, that I was not currently on, came to the front then disappeared again. Right now it is the 10th, at 1:32am and yesterday at around 4pm I had turned it off to go to the gym. I come back and it is not turning on. I set it on the dock and the green led turns on, and I manage to power it up. The screen though starts showing random messed up images like when you get bad reception on tv. I know the logo and power on clip it shows and I can see those colors but all warped. Then it disappeared and it showed the password screen fine and the screen was ok from then on. I lifted it off the port and it turned back off. I put it back on the dock and turned it again, showed the same weird images. When it was up fine, I went to battery settings and it showed the battery at 100% but where it says how much time I had left, it has 16secs. The dock and charger where fine since I got them. But I will check the volts.
All:
Tonight my 4GLTE was plugged into it's charging cord and was at about 95% battery. I received a phone call, picked up the phone and pushed "answer". When I did the phone turned off and it won't turn back on. I've tried the "on & down volume" many times and nothing will happen. When I plug the power cord in the charging light isn't coming on.
I have had no problems with the phone. I'm on the Tranquility ROM and everything has been perfect. When I went through the S-off process back in Dec. the phone "bricked", it acted exactly like the phone is now, will not turn on, no lights come on, nothing. The great people at Dirty Racun walked me step by step through their procedure to unbrick the phone and it started up and has been perfect from Dec. til tonight.
I'm baffled and wish like hell this phone had a battery I could pull. Any suggestions will be appreciated.
thanks,
DC
I take it the capacitive lights don't light up when you hold the power button down for several seconds?
Leave it plugged in overnight and try to power it on in the morning.
Sent from my EVO using xda premium
DCoop said:
All:
Tonight my 4GLTE was plugged into it's charging cord and was at about 95% battery. I received a phone call, picked up the phone and pushed "answer". When I did the phone turned off and it won't turn back on. I've tried the "on & down volume" many times and nothing will happen. When I plug the power cord in the charging light isn't coming on.
I have had no problems with the phone. I'm on the Tranquility ROM and everything has been perfect. When I went through the S-off process back in Dec. the phone "bricked", it acted exactly like the phone is now, will not turn on, no lights come on, nothing. The great people at Dirty Racun walked me step by step through their procedure to unbrick the phone and it started up and has been perfect from Dec. til tonight.
I'm baffled and wish like hell this phone had a battery I could pull. Any suggestions will be appreciated.
thanks,
DC
Click to expand...
Click to collapse
I know is very frustating cause It's happened to me as well.
I did some searching and found some tips. Nothing solid.
Leave the phone charging even though the led doesn't turn one. Sometimes for me it will revive after a while being plugged.
Other is to hold the power button for a very long time. 1-2 minutes and hope it reboots.
chemjb said:
I know is very frustating cause It's happened to me as well.
I did some searching and found some tips. Nothing solid.
Leave the phone charging even though the led doesn't turn one. Sometimes for me it will revive after a while being plugged.
Other is to hold the power button for a very long time. 1-2 minutes and hope it reboots.
Click to expand...
Click to collapse
Curious, but were you S-off, and if so, did you use Dirty Racun?
Also, did you have any luck resurrecting your phone?
Sent from my EVO using xda premium
I also had my evo lte just die. I'm in the process of mailing it out to HTC. I was completely stock no root. It just never powered back on after it charged over night
Sent from my SPH-L900 using xda app-developers app
FinZ28 said:
I take it the capacitive lights don't light up when you hold the power button down for several seconds?
Leave it plugged in overnight and try to power it on in the morning.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Nothing lights up, that's why I described it as being dead. I'm not a novice with these phones as far as rooting and installing ROMs etc. One item I left out last night is that in the last few weeks I've had to "move" the micro usb connector around to get the charge light to come on. It would always light up and charge but had probably gotten worse, not better. Also I have my Evo4G (which I just activated so I have a phone) and with this charge cord I also have to move it around to get it to activate the charging light. I'm going to buy a fresh micro usb cord this morning in the hope that the new cord will make a difference.
I'm really not optimistic that a new cord will change anything. I declined to buy the insurance for the phone when I got it in Dec. I;ve had bad experiences with Sprint and their cost to repair the Evo4G even with the insurance. I think I'm going to install Unix on my netbook again and try the procedure that Dirty Racun walked me through when the phone "bricked" last Dec. They brought it back to life for me although this time I'm afraid it has something to do with the usb port causing the phone to shut off and die. As I said last night, the phone was charged to 95% when the call came in and I picked the phone up and it suddenly went black.
I love this phone and having to go back to the Evo4G is a real step backwards, plus I've got lots of data on the internal SD card of the LTE that I need. I'm in pulling my hair out mode now....thanks for the suggestions, if anyone thinks of anything else please let me know.
DC
Went through this a few days ago. Battery was at 40% and i was playing CSR Racing from the market. Anyways, my phone got super hot so i ended the game and went back to my home screen....few seconds later screen went off and phone was unresponsive. Nothing i did could make it turn on again tried for a few hours. My sister has a evo lte as well so i took apart our phones and switched her battery in place of mine and voila it booted up. Didn't expect the battery to just go out like that.
Sent from my EVO using xda premium
s0calstate0fmind said:
Went through this a few days ago. Battery was at 40% and i was playing CSR Racing from the market. Anyways, my phone got super hot so i ended the game and went back to my home screen....few seconds later screen went off and phone was unresponsive. Nothing i did could make it turn on again tried for a few hours. My sister has a evo lte as well so i took apart our phones and switched her battery in place of mine and voila it booted up. Didn't expect the battery to just go out like that.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
That's interesting, my battery has been excellent. I do remember a few weeks ago it getting really hot while charging but it's been fine ever since. I've got the phone apart now. I needed to replace the glass screen and bought, what I thought, were replacement parts for the lcd-glass screen. I've just found out from a video that the lcd and glass screen come together as one part. I don't know if I can take the broken one off and install the new glass screen or if I have to buy the lcd and glass. I'm ticked off because the ebay seller claimed this is all I needed to replace a cracked screen OR an unresponsive LCD touchscreen. I'm glad I didn't pay much for the glass.
Thanks for the info about replacing the battery.
DC
Update: I talked with a Sprint rep at a corporate store yesterday and he told me to bring the LTE in and he was certain HTC would fix/replace it under the 12 month warranty as long as there was no physical damage "not turning on could be blamed for". I told him damage didn't cause it to suddenly go black while plugged in at 95% charge when a call came in.
I'll have to replace my screen before taking it in although the truth is my screen had a crack in it for 2 months before this happened and had nothing to do with the phone bricking itself suddenly.
Any updates?
My wife's phone had this happen at a ridiculously inconvenient time.
Here's what to try:
1. Pseudo-Battery-Pull: Hold power button for 15 seconds, this will force the phone to shut down (if it works). Try powering back up. If nothing, then:
2. Hold Volume Up + Volume Down + Power for 2 MINUTES, and then release. That should reset the battery charge logic. (Note: this will only work at all if the phone is truly powered off) If that doesn't work:
3. Disassemble the phone, disconnect the battery. Wait 20 seconds and then reconnect the battery, and reassemble the phone.
Step 3 worked for me. Hope this helps somebody!
Thanks,
Josh
joshdv said:
My wife's phone had this happen at a ridiculously inconvenient time.
Here's what to try:
1. Pseudo-Battery-Pull: Hold power button for 15 seconds, this will force the phone to shut down (if it works). Try powering back up. If nothing, then:
2. Hold Volume Up + Volume Down + Power for 2 MINUTES, and then release. That should reset the battery charge logic. (Note: this will only work at all if the phone is truly powered off) If that doesn't work:
3. Disassemble the phone, disconnect the battery. Wait 20 seconds and then reconnect the battery, and reassemble the phone.
Step 3 worked for me. Hope this helps somebody!
Thanks,
Josh
Click to expand...
Click to collapse
Thanks alot for the suggestions, I'll give them a try when I buy a new screen/lcd etc. and install it. Going back to my once loved Evo4G is such a step backwards I can't explain it.
Hello!
Earlier tonight I received a text message and then my phone died - I knew the battery was nearly dead.
When I plugged it in, nothing happened - no orange LED like usual.
I let it sit for a while and still nothing.
Eventually I pulled the battery and put it back in and still won't power on.
Pulled the battery again (left it out), left the back cover off, and then plugged in the power.
After about 2 seconds the orange LED comes on for about 4 seconds and then turns off <---I've not seen any other posts mention this.
The phone will not boot still though - tried holding down power for 60 seconds, and even tried in conjunction with volume up and volume down.
The screen remains black, no vibration, no HTC logo .. nothing.
My wife has the same phone, so I put her battery in mine and it still will not boot.
My phone is NOT rooted or modified in any way (using stock VzW rom)
The screen is cracked but it's been that way for months and I've had an Otterbox on it ever since (go figure .. should have had one before it got broken). It's been working fine. It has not gotten wet today, or been sat on, or dropped or even looked at funny.
The phone is out of warranty and I do not have VzW accidental coverage.
Are there any more tricks to try, or should I go to the store tomorrow?
Thanks!
I am going to plug it into the computer and see if ADB will see it, but my assumption is no.
I'm thinking maybe the processor died... ???
I know if a PC processor dies then nothing happens when trying to boot .. no post beep or video.
CinRyan said:
Hello!
Earlier tonight I received a text message and then my phone died - I knew the battery was nearly dead.
When I plugged it in, nothing happened - no orange LED like usual.
I let it sit for a while and still nothing.
Eventually I pulled the battery and put it back in and still won't power on.
Pulled the battery again (left it out), left the back cover off, and then plugged in the power.
After about 2 seconds the orange LED comes on for about 4 seconds and then turns off <---I've not seen any other posts mention this.
The phone will not boot still though - tried holding down power for 60 seconds, and even tried in conjunction with volume up and volume down.
The screen remains black, no vibration, no HTC logo .. nothing.
My wife has the same phone, so I put her battery in mine and it still will not boot.
My phone is NOT rooted or modified in any way (using stock VzW rom)
The screen is cracked but it's been that way for months and I've had an Otterbox on it ever since (go figure .. should have had one before it got broken). It's been working fine. It has not gotten wet today, or been sat on, or dropped or even looked at funny.
The phone is out of warranty and I do not have VzW accidental coverage.
Are there any more tricks to try, or should I go to the store tomorrow?
Thanks!
I am going to plug it into the computer and see if ADB will see it, but my assumption is no.
I'm thinking maybe the processor died... ???
I know if a PC processor dies then nothing happens when trying to boot .. no post beep or video.
Click to expand...
Click to collapse
Try charging the battery on your wifes phone then turning yours on and see if it works if the processors dead like you assume then well R.I.P Rezzy if you call verizon they will tell you to do a factory reset from the recovery maybe you could try that