Delete "failed" Exchange account - Android Q&A, Help & Troubleshooting

I have a couple of Google mail accounts and an Exchange mail account syncing to my HTC Sensation (running Android Revolution HD 3.6.1 ROM) and something has got screwed up with the mail account. When I try to open Mail, it crashes. If I open People, Mail crashes. If I try and view a contact from the Messaging app, Mail crashes. If I try to edit the account information in Settings --> Acounts & Sync --> Exchange account, Mail crashes. Gmail works fine
Basically I can't do anything with this account without it crashing. If I go into Settings --> Applications, Mail is never running so I can't clear cache or clear data. Is there anyway to remove this account (without factory resetting)?

Related

[Help] Preventing Google account from syncing e-mail and contact

This has been a bit frustrating.
When you go through set-up, it gives you the option of adding a Google account which is necessary for using Market. But it also syncs your e-mail into the Gmail app and syncs your contacts. I don't want either of those because my Exchange has both contacts and I want to use the HTC mail widget for my Gmail.
I have tried various ways to prevent this from happening, but all have failed.
1. I went through set-up connecting to wifi and adding my Gmail. Then I went to options and removed syncing. But my e-mail and contacts are still in the Gmail app.
2. I did not connect to wifi so that I can first go to options and removing syncing, but that didn't help.
3. I created another generic gmail account just so I can use it for market. However, now that account is connected to my GTalk app instead of my normal account.
So here is my goal:
Use my everyday Gmail with GoogleTalk app, but without it syncing my Gmail contacts or my e-mail with the Gmail app.
Is there any way to do this? Am I missing something? Can you go to the syncing options without actually setuping the Google account first?
Thanks for the help.
Also, while we are on the topic:
What is the main difference between the two? I keep reading online that the Gmail app is supposed to be Push e-mail, but I have also read just as many posts saying it doesn't work or it doesn't do that.
I figured out a solution:
1. Go through set-up and connect to Wi-Fi, but do not set-up a Google account. Skip it.
2. Go to Settings>Syncing>Checking Auto-Sync and Sync in Background
3. Settings>Add Account>Google Account
And here is where you need some fast fingers...
4. Settings>Check Sync in Background and Auto-Sync and quickly click on Google Account you just set-up and uncheck Sync Contacts, Calendars, and E-mail.
I was able to uncheck e-mail sync, but it had synced some of my contacts already. That wasn't a problem b/c I haven't set up my Outlook account so I just deleted all the Google contacts it had synced. But I was fast enough where I didn't let it sync Gmail account.
Now no e-mails in Gmail app and I can use Google Talk.

[Q] Cannot sync google contacts to Streak contacts

Just purchased a Streak running Android 2.3.3. I set up my gmail account on phone and everything looked ok. Mail and calendar appear to sync fine but only a few contacts synced. When I open Settings/Accts & Sync, the gmail account shows and sync is turned on.But if I open Contacts/menu/Accounts, gmail does not appear and if I try to add an account, gmail is not present as an option. How do I get the google contacts to sync?
If I remember right you have to go into your Google Contacts on a web browser and move all your contacts into your My Contacts area.
problem solved
I discovered the problem. I had used Root Uninstaller to freeze the Google Sync application at the time I was trying to reduce the apps I didn't think I would need. Now everything in sync. Thanks

[Q] Not wanting to sync google contacts

I just got my View and set it up similiar to my Evo Shift with three email accounts..two exchange and one gmail. On the Shift I was able to select which Google components to sync (mail, contacts, calendar). Since I have almost 1000 contacts in one Exchange account I want that to be the only one I sync. I only use Google as a backup for contacts and don't use the calandra. I only need to sync mail. It appears that the View doesn't give me a option to select or unselect which Google components I want to sync and automatically sync'd the Google Contacts and mail and calendar. What did I miss? Anyone else notice this?
Root and delete the google contact sync adaptor apk (I think that's the name...it's been a while since I deleted it). You can also delete the google calendar sync adaptor apk and that will remove the sync options.
inmnbob said:
I just got my View and set it up similiar to my Evo Shift with three email accounts..two exchange and one gmail. On the Shift I was able to select which Google components to sync (mail, contacts, calendar). Since I have almost 1000 contacts in one Exchange account I want that to be the only one I sync. I only use Google as a backup for contacts and don't use the calandra. I only need to sync mail. It appears that the View doesn't give me a option to select or unselect which Google components I want to sync and automatically sync'd the Google Contacts and mail and calendar. What did I miss? Anyone else notice this?
Click to expand...
Click to collapse
http://support.google.com/mail/bin/answer.py?hl=en&answer=78799
The instructions above give you the server settings to just set gmail up as an IMAP server in an email client. I am not sure how exactly it works on the view, but you should be able to set up these server settings manually in the mail client.

Google Account Sync Error???

Hello crew,
So I have my HTC One working fine, but today I noticed something that sporadically I've been noticing very much: every time I enter the Account Settings, I notice that there is always a Sync Error on my Google account. I only have one Gmail account added on my phone and everything else (twitter, tango, WhatsApp...) seam to all sync just fine.
I've tried troubleshooting this in the past but no luck. Here's what I have enabled on my Gmail account Sync:
App Data, Calendar, Chrome, Contacts, Drive, Gmail, Google Currents, Google+, Google+ Auto Backup, People Details, Sound Search for Google Play and Tasks. All seam to be working just fine.
Any suggestions or ideas on how to clear this error?
Note: I have a virgin phone: no unlocks, no root, no 3rd party customization.
megabiteg said:
Hello crew,
So I have my HTC One working fine, but today I noticed something that sporadically I've been noticing very much: every time I enter the Account Settings, I notice that there is always a Sync Error on my Google account. I only have one Gmail account added on my phone and everything else (twitter, tango, WhatsApp...) seam to all sync just fine.
I've tried troubleshooting this in the past but no luck. Here's what I have enabled on my Gmail account Sync:
App Data, Calendar, Chrome, Contacts, Drive, Gmail, Google Currents, Google+, Google+ Auto Backup, People Details, Sound Search for Google Play and Tasks. All seam to be working just fine.
Any suggestions or ideas on how to clear this error?
Note: I have a virgin phone: no unlocks, no root, no 3rd party customization.
Click to expand...
Click to collapse
Did you ever get this fixed? I am having the same issue with Google Account showing a sync error all the time.
Sent from my HTC One using Tapatalk
I have seen this on my HTC one after flashing a nandroid more that a few hours old.
Deleting the gmail account and re-adding it fixes it for me.
try removing your Google account and then reboot and readd it again.
Im having the same issue as of yesterday
Edit: Found how to resolve this.........http://forum.xda-developers.com/showpost.php?p=42257807&postcount=7
On you PC go to: https://www.google.com/settings/dashboard
Under Account -> Connected applications and sites
Delete all HTC ones by clicking the revoke button on the right side.
Remove your account under sync under your phones settings.
REBOOT
Re add your google account
DONE

How to Stop Automatic Re-enabling of Sync for Standard Mail App Accounts

I have multiple companies, and have 20+ e-mail addresses in the standard mail app. One of the accounts is a Hotmail account, which I forward all the other addresses to, to take advantage of the Hotmail Push feature (I used to use GMail, but HTC no longer supports GMail automatic setup in the standard mail app, so there is no Push option).
The reason I have the other accounts (aside from the Hotmail account) is so that when I receive a message, I can choose to reply to a message received by Hotmail, using the appropriate business email address/server.
I recently had to wipe my phone and set everything backup (don't ask), and now, although I have all accounts aside from the Hotmail account to NOT sync, every once in a while I see that the sync option on the other accounts re-enables itself. At first, I thought it was just an anomaly, but today I happened to see a message on my phone that said, "Syncing to platform", and then all the other mail accounts began syncing again. So, now I know that when the phone "syncs to platform", it resets all my sync settings on the mail app. This NEVER happened before. How do I stop this? I've looked at the Privacy app, and there is a choice to turn off the "Backup my settings" option, but when I go to turn this feature off, I get a warning that this will "stop backing up my Wi-fi passwords, bookmarks, other settings, and app data, and erase all copes on Google servers". Is this the feature I need to disable? If so, does this mean that my online Google account will no longer know what apps I download, and when I go into a wi-fi zone, I will always have to remember the password for each wi-fi zone?

Categories

Resources