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Okay, so let me just start out by saying this: I bought my Eris in February of this year, and I've loved it up until the end of November, when I started having problems. First of all, whenever I connect my phone to a charger, be it USB or my wall charger, my phone starts to act really funky. For instance: when I plug it on and go to use the keyboard, for some reason the cursor keeps moving to the left (for example: I tried to type "look" earlier, and it instead kept scrolling to the left as to where "kool" was spelled out - funny, but not very practical). Also, I am running ForShedYo (the latest version) and everything keeps FC'ing on me and my phone is running overall very sluggishly. Does anyone know what the root of these problems may be?
Any help would be much appreciated.
Josh
This sounds like what happened with my last Eris. Try plugging only the phone end of the cable in, then hold the cable by the blocky piece the connector sticks out of and gently wiggle. If you notice the scrolling jumps more when you do this, it is a hardware malfunction, I believe the trackball sensor is shorting out. You're still under warranty you can take it in store, show themamd get a new Eris.
agg009 said:
Okay, so let me just start out by saying this: I bought my Eris in February of this year, and I've loved it up until the end of November, when I started having problems. First of all, whenever I connect my phone to a charger, be it USB or my wall charger, my phone starts to act really funky. For instance: when I plug it on and go to use the keyboard, for some reason the cursor keeps moving to the left (for example: I tried to type "look" earlier, and it instead kept scrolling to the left as to where "kool" was spelled out - funny, but not very practical). Also, I am running ForShedYo (the latest version) and everything keeps FC'ing on me and my phone is running overall very sluggishly. Does anyone know what the root of these problems may be?
Any help would be much appreciated.
Josh
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Click to collapse
+1 what USSENTERNCC1701E said. This is what happened to my very first Eris, which I had replaced in August for multiple reasons (the speaker quit working, too). At first it was intermittent so that I thought I was going crazy or the phone gremlins had invaded my phone.
Hi there; Could do with some help please I seem to have a series issue with my Samsung Galaxy S2 today. It started this morning; I noticed the screen was randomly turning on; for no reason what so ever. It only does it when the phone isn't charging, if the data cable or the charger is plugged in; it doesn't do it.
Its on version KE7. I have tried a factory reset, and that hasn't sorted the issue. Therefore I seemed to think it was a hardware fault, however with it not being an issue when plugged in I wondered why it might be doing it.
Tap to speak also kept coming up for no apparent reason, I say kept coming up, doesn't happen all the time, but did come up about 6 times today, when I hadn't pressed anything, which would suggest the bottom centre button could be stuck or sticky, however that seems fine; and its not been near any moisture and has been a hot day.
The phone has not ever been rooted; so no issues there.
The phone battery dies very quickly within about 4 hours with the screen turning on all the time; and the phone will randomly freeze up completely, and I have to remove the battery to reset the phone.
Anybody got any ideas? Really could do with some help
Thanks
Rich
Update: It is plugged in charging now; and the MTP Application has come up; like the data cable is plugged in. That seems very odd to me...
Don't be afraid to send it back. These things aren't cheap even if you're paying through your contact, you're entitled to get what you paid for.
Your specific issues may be down to more than one thing. My screen lights up when I've read my gmail on a different device and it needs to clear the notification. Nothing too worrying about that. The other stuff does sound like some sort of shorting though and people have been given replacements for less serious issues.
I'm tempted to get mine swapped because the wifi often won't pick up an IP address and the gps won't get a fix if the phone gets too hot. Relatively minor compared to your issues.
Sent from my GT-I9100 using XDA App
Yeah I think its going to have to, I've tried playing about with settings, giving it time to cool down; pretty much everything I can think of, I really can't think what it could be, it seems to be many issues rather than just one, with it only being a month old, I expected slightly more.
Love the phone, did brilliantly yesterday; used it for lots of things; then today it just suddenly went, took it of charge, and it played up the whole way through.
Given up with it now, will take it back and see if I can get it fixed, I have 24 month warrenty with my contract.
Thanks
Put your original firmware back on if you can before attempting a warranty claim .
jje
My girlfriend's Note started acting weird. When she plugs in the charger it randomly stops and starts, sometimes for periods of seconds, sometimes minutes. We checked every combination of cord and charger (AC and car), and they all do the same. We both cleaned out the charger port, but that didn't have any effect. As a matter of fact, just sitting there motionless on the table it will still randomly start and stop charging.
I also noticed that the battery level seems to be off. At one point it was down to maybe 20% (in the yellow). I rebooted and it was up to 30 (in the green). I don't have any real numbers, it was only something I noticed. It's not rooted so I couldn't clear out the battery stats. Instead I drained it down to 0%, charged it all the way to full while it was off. It seemed to help for a day, but the problem came back later.
Could it be battery? Or phone? She has at&t insurance on it, and we're going to run to the (official) store. I just don't know if they send it back or replace it. She can't really be without a phone, so I'm hoping it's the battery (unless they want to replace the phone on the spot).
All we know is you have an at&t phone. What have you done to it?
same problem with Samsung Galaxy Note
Hi there everyone, i'm having the exact the same problem and my galaxy note is acting just like that- weird !!
About two months ago I updated to ICS and after that no issues, only once did it not charge as it was supposed to until i turned it off, removed the battery and put it back in.
Only now has it been charging like explained above -- the charging process as well as battery indications would be very inconsistent -- that is to say, it would charge for some time and then stop unexpectedly, whether turned on or off during the process.
Also, recently my PC would not recognize the phone on Windows 7 anymore, whereas before that it had been recognized seamlessly.
I've been using my galaxy note for about 8 months now, as well as about 2 months on ICS, and only now has there been this persistent issue.
Also, I did not use it inappropriately, rather with extreme care. I also got a phone case and have been using orginal software and hardware only, so the phone has been properly handled.
However, I have been using it pretty much, so it might be "wear and tear" in terms of battery usage, even more so, because it's been regularly charging and discharging in the car or at home, at the same time. Still, what surprises me is that my PC would not recognize it anymore even when it's turned on. Then, at times it would also go to "car mode", although it is not connected to the car dock. These issues have come up just now, as well, so i can imagine it might be a software or even port-related issue.
Unfortunately, at this moment I cannot take it to the store i bought it from to have them check the phone, so that's why I'm trying to figure out the problem myself. After all, if it's software or battery-related i might be able to fix it without having it replaced.
The phone is not branded and free to use with any carrier.
@ Face of Boe:
Did you go to the store then and have it replaced or was it in fact the battery, or did they (you) fix the problem otherwise?
Any help would be highly appreciated.
Chris
Try your preferred mobile repair shop first.
Face Of Boe said:
My girlfriend's Note started acting weird. When she plugs in the charger it randomly stops and starts, sometimes for periods of seconds, sometimes minutes. We checked every combination of cord and charger (AC and car), and they all do the same. We both cleaned out the charger port, but that didn't have any effect. As a matter of fact, just sitting there motionless on the table it will still randomly start and stop charging.
I also noticed that the battery level seems to be off. At one point it was down to maybe 20% (in the yellow). I rebooted and it was up to 30 (in the green). I don't have any real numbers, it was only something I noticed. It's not rooted so I couldn't clear out the battery stats. Instead I drained it down to 0%, charged it all the way to full while it was off. It seemed to help for a day, but the problem came back later.
Could it be battery? Or phone? She has at&t insurance on it, and we're going to run to the (official) store. I just don't know if they send it back or replace it. She can't really be without a phone, so I'm hoping it's the battery (unless they want to replace the phone on the spot).
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Click to collapse
I had this exact same problem a couple weeks ago...it all started one day at work when I had my phone plugged in (as I usually did if it was in one place for more than 5 minutes), but after turning on my screen for the the first time in an hour or so, I noticed that it hadn't charged at all! The indicator at the top didn't even show that it was plugged in.
Figuring it was just some kind of little glitch, I unplugged it, blew inside the charge port as well as the cable (old Nintendo habits die hard lol). Well as I went to plug it back in, I realized that NOW the indicator showed it was "charging", and my phone had gotten super hot in just the 30ish seconds it took me to blow the port and cable (heh.)
So obviously I freaked out and immediately shut it down, pulled the back, and removed the battery to let the two pieces calm down and make nice - before ultimately putting it back together and booting up after 15 minutes or so.
So the good news was that the "reverse charge" issue was gone...but the bad news was, the charge activity started acting literally word-for-word like your girlfriend's. Intermittent charging when it was sitting still, not charging at all for a period of time, losing more battery than it was gaining while it was plugged in and the screen was OFF...so yeah, it sucked. I did notice that I could push the cord back while it was plugged in and it would stay charging, but obviously I can't sit in one spot holding my phone for 5 hours a day - and that stopped working after a few tries anyway.
I spent countless hours on the internet, googling different phrases to try and find similar instances of this happening - but to no avail. Everyone's story was just a little different...and pretty much everything I found outside of XDA* was written by people over in England who dropped their N7000 in the snow, causing the charge port to be corroded. The conclusion from everything else I found regarding this issue for the i717 was essentially always "the only way you can fix this is to get a new phone, but you're screwed because this glitch causes the phone to look like it has water damage and therefore renders it ineligible for manufacturer warranty claim or even insurance claims".
To make matters worse, not only was my phone effectively unchargeable, but it was discharging at an absolutely absurd rate. I'm talking approximately 20% every TEN MINUTES!
So I got desperate (it's Sunday by now)...all of the cell phone repair places were closed where I live, but I was able to do some searching and found this guy that was surprisingly available at the AT&T store closest to my house. That kept me alive until Monday, when I was able to take it in to the guy who I've been going to ever since the iPhone days (he is FANTASTIC). So he looks at it, takes it apart, and in about 5 minutes he tells me that the small little strip where my charge port attaches to the mother board (or whatever) had a lot of cracks running across it that were causing it to short-out. He said that it's a very common problem with the AT&T Galaxy Note, I guess due to them using a pretty cheap part in that regard. This obviously explained the intermittent charging, the brief "reverse charge", and even the battery drain (if the motherboard was shorting out).
So what did he do?
Replaced the little strip that connects the charge port to the motherboard...took him half an hour...cost me $25. Advised me that, when I plug my phone in from now on, to try as hard as possible to keep the phone still and not move it around. So at least in my case, it was NOT the battery. If you'd rather be cautious and not take the phone into a store if you can avoid it, you can probably get a replacement battery online for just a few bucks and at least eliminate that.
So the moral of the story is: DO NOT try to take the phone in to AT&T store or deal with your warranty/insurance until you take it in to a decent repair place and have them take a look at it.
Hopefully this helps...I'm sure you are wanting (like I was) a software solution, but it is what it is. And just curious, did your girlfriend have any similar "reverse-charge" instances like I described above?
tl;dr: The problem is the charging port, not the battery. Should be an easy and inexpensive (<$50) fix at a legitimate cell phone repair location.
*The silver lining in this whole thing was that it caused me to stumble upon this forum...so I went from stock ROM, stock everything (before my charge port issue) to having flashed about one ROM per day over the last 5 days because I've been so interested in the entire world of customization that I only discovered after seeing a thread with "Gubment Cheeze" in the title (who WOULDN'T at least look at that to see what's up??) here on XDA and starting to read. I've been a 24/7 lurker ever since
I read the last post by cpa poke and I must say it's quite risky to actually have a phone repaired by an unlicensed dealer/repair shop, because you'll cause any warranty left on the item to be effectively void.
I do know it is tempting for any of us to get our phone fixed as soon as possible, but then I think we should keep it cool and try to work out what else we can to do to make it work -- even though it might be temporarily -- until we can return it properly, as according to warranty indications.
Any of you trying to get a "repair fix" might want to consider that it may well be rather short-lived, because the same problem could persist for some reason -- that your repair shop did not recognize. If ultimately you have to get it repaired again, your ("fantastic") repair guy might then not be able to solve the problem and at that point any warranty claim would be quite certainly rejected, either (because of any previous unauthorized modifications to the device).
As far as I'm concerned, I have been testing my device with different chargers, currently it's charging consistently while turned off.
Also, I don't think I have had any of the "battery drainage" problem while charging, rather the battery indications were rather unreliable.
Then, I have read the problem could be solved by changing the battery. So I'll see if that makes a difference as soon as I get a replacement.
Another option will be to factory reset the item. I'll try that as soon as I get a backup of my phone data.
To all of you who are stuck with this issue I suggest you try some of the above: different chargers, removing and reinserting your battery, or else a battery replacement, factory reset.
Also try and leave the phone for some time and try to charge it then while turned off -- that's how I got my phone to charge again (until now), and according to the battery symbol it's almost fully charged -- the issue might still persist after that, but maybe it'll work until I can fix it otherwise, or get a replacement. After all, if it's been handled properly we should expect to get it replaced.
chris110284 said:
I read the last post by cpa poke and I must say it's quite risky to actually have a phone repaired by an unlicensed dealer/repair shop, because you'll cause any warranty left on the item to be effectively void.
I do know it is tempting for any of us to get our phone fixed as soon as possible, but then I think we should keep it cool and try to work out what else we can to do to make it work -- even though it might be temporarily -- until we can return it properly, as according to warranty indications.
Any of you trying to get a "repair fix" might want to consider that it may well be rather short-lived, because the same problem could persist for some reason -- that your repair shop did not recognize. If ultimately you have to get it repaired again, your ("fantastic") repair guy might then not be able to solve the problem and at that point any warranty claim would be quite certainly rejected, either (because of any previous unauthorized modifications to the device).
As far as I'm concerned, I have been testing my device with different chargers, currently it's charging consistently while turned off.
Also, I don't think I have had any of the "battery drainage" problem while charging, rather the battery indications were rather unreliable.
Then, I have read the problem could be solved by changing the battery. So I'll see if that makes a difference as soon as I get a replacement.
Another option will be to factory reset the item. I'll try that as soon as I get a backup of my phone data.
To all of you who are stuck with this issue I suggest you try some of the above: different chargers, removing and reinserting your battery, or else a battery replacement, factory reset.
Also try and leave the phone for some time and try to charge it then while turned off -- that's how I got my phone to charge again (until now), and according to the battery symbol it's almost fully charged -- the issue might still persist after that, but maybe it'll work until I can fix it otherwise, or get a replacement. After all, if it's been handled properly we should expect to get it replaced.
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Click to collapse
While I agree that taking it to a repair place should only be reserved for desperate/time sensitive situations, the only reason I chose that route over going through AT&T or an insurance company was that, from everything I'd read, the symptoms alone would likely cause them to assume water damage - thus rendering the same scenario as if the 3rd party repair voided the warranty.
Im having the same problem with myGalaxy S3 today, random intermittent charging..
I Just took off the back cover a few minutes ago and found a little glob of water sitting above the charging port!! Aaah!!
Don't know how it got there, but going to let her dry out and see if it resolves itself.
info:
rooted S3 i9300
2 months old
ROM: Complex-D 2.1.3
Getting random freezes on this ROMfor a few days also, so going to flash a new rom and see if the problem persists
Is it me, or is this a retardly common issue with i717s? I've had this same issue twice. I replaced the charger flex board when I bought the phone in the first place. And now it hasn't been a month and the flex board seems like it's out again.
My phone had this issue and all I did was oder the charging port from parts4repair.com and it cleared the issue up
Sent from my SAMSUNG-SGH-I717 using xda premium
Are you using the Samsung charger for your phone? It seems you are over volted and burn your usb port.
rangercaptain said:
Are you using the Samsung charger for your phone? It seems you are over volted and burn your usb port.
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Click to collapse
Agreed .....and another thought comes to mind..
Non-OEM charger tips, especially car dock chargers and desk chargers have port tips using different material thicknesses.
I am speculating here, but it's likely that the off sizing would produce intermittent charging problems or damage to the device.
Of course, the overcharging effect would certainly account for rapid flex cable burnouts.
Without the cables and a micrometer, impossible to know for sure.
OEM is certainly preferable....g
Sent from my SAMSUNG-SGH-I717 using XDA Premium HD app
srkrono said:
My phone had this issue and all I did was oder the charging port from parts4repair.com and it cleared the issue up
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Click to collapse
I did the same about a month ago, when I got the phone. Now it's out again.
rangercaptain said:
Are you using the Samsung charger for your phone? It seems you are over volted and burn your usb port.
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Click to collapse
I didn't know this was anything more than a myth. Though, I'm not sure this is my problem. I can charge the phone - for now - by putting the phone on my bedside table and putting a small weight along the length of the cable so it holds the jack at an angle against the port.
I know I'm gonna get flamed for that last statement.
Hi all,
Please let me know if any of you have had a similar experience or know of a way to fix these issues permanently short of getting a new phone? I can't afford to get a new one, especially since I need this soon for a trip and I don't have the time. All the other services work fine, it's just really annoying because I use the GPS often and it's inconvenient when I don't know when I can actually use my phone at all
I've owned and used an HTC Rezound without trouble for the past two years and now, suddenly, I'm having a couple major issues. First, the USB port on the phone has a loose connection (it's an extmicro usb for whatever reason). I know because it would not charge the phone unless I jiggle the male end around until the amber light showed up and even then, it would occasionally drain in stead of charge the battery. It has nothing to do with how clean the port is either because I cleaned it already and it did improve slightly. After I've been dealing with this for a couple days (I've gotten it to charge up the phone to be useful most of the time), the GPS started to have trouble connecting. At first it was ok after I turned the switch off then on, but then the day after it never found any signal. I mean leaving it on for hours never getting a signal from anything in places where it used to lock on very quickly. I've tried restarting, turning off any other GPS services (google's and verizon's), clearing google map cache, uninstalling google maps, clearing the (apparently nonexistant) A-GPS cache, downloading GPS status, and tightening the screws on the inside cover (I know that fix is not for this phone, but it was worth a shot), and combinations thereof.
thanks in advance for any help you guys could provide,
-TZ
My boss had the issue with charging port. It was a loose connection on the board, if you are comfortable, use a tiny bit of solder to strengthen the connection again. That fixed it for him. Another fix is utilize the expanded wireless charging option (have to buy the special connector to have it work).
Another fix is buy the laza batteries and external battery charger, I Did that to make less stress on the charging port. I got two OEM size 1590mah batteries and charger for $20 off Amazon. Once one goes down below ~30% I switch to the other battery. The external charger takes about 3-4hrs to fully charge a near dead 1590 battery.
Sent from my dlx using xda app-developers app
Thank you, Uzephi, I'll try fixing the connection. Also, I swapped batteries with another working rezound and my phone turned on with the charged one, but the other phone wouldn't take a charge. So that might mean the battery is dead. I'm ordering a new battery just to make sure it's not that too, but I feel like the port is majorly at fault. It doesn't make sense that the battery's health would depend on the position of the charging port.
I'm still puzzled about the GPS, though.
Ok... so I opened up the phone and tried finding a loose connection with a voltmeter/ohmmeter, but it appears the the problem is inside the housing of the usb port. I can't get in there easily without breaking stuff, at least to my knowledge. Does anybody have some suggestions? Uzephi, where exactly did your boss do the soldering? Even if I were to solder the outside connections, they are so close together it is easy to make a short.
Thanks again.
We have a mobile phone repair shop down the street, they soldered the connection for us
Sent from my dlx using xda app-developers app
I had the same problem with the charging port. Started just like you said and eventually it went out completely. No longer charges at all. Now having to use external charger and swap batteries all the time. Really sucks (for me and the rom). Tried to find someway or someone to replace it but no one would touch it. Apparently Htc didn't figure in the fact that they're charging port wouldn't hold up and made it near impossible to repair. Sorry, i know this doesn't help but just wanted to share my similar experience with the battery. Sort of a, abandon all hope, situation.
On the Rezound, the USB charging port is replaceable. The terminals slide into a connector, and then the tabs on the USB assembly are soldered to the board. Not really hard to replace if you are know how. I believe you can find a youtube video on the replacement. Best way to remove the broken port is using a small tip on a heat gun applying no more heat then necessary so that the solder tabs on the board are not loosened. Part:
http://www.ebay.com/itm/New-OEM-HTC...e_Replacement_Parts_Tools&hash=item35ca3c2f15
Your problem with the GPS is probably the same as mine. Google pushed out a new maps program that got rid of the Navigation shortcut. The new Navigation works altogether different now. You have to get into Maps to get to Navigation. Honestly, I could not even get it to work, so I and many other people have gone into settings and removed the updates from the Maps program. It now works the old way, but all of the updates that made Maps and Navigation stable are now gone. Now it is a pain in the butt because it takes forever for the GPS to find a signal, and sometime it does not.
I have been going to look on the forum to see if anyone has a way to go back to the Maps/with Navigation before Google screwed it all up.
I have the charging port issue. My workaround was to buy the wireless charging back from Verizon ($40 - 25% corporate discount for me = $30) and a Qi wireless charging plate (which goes for pretty cheap these days). That setup has worked quite well for me.
For the GPS issues, make sure you're on the latest firmware. I used to have the GPS drop out all the time on older firmware versions, but with the latest global OTA I have no complaints.
All of these suggestions are great, thank you.
I did end up getting an external battery charger, but I tried re-soldering the connections to the motherboard first, as I noticed under a microscope that the connections were almost free-floating. The soldering worked like a charm, but the real issue was that the housing had become loose enough to put strain on the connections. So, after a while of the port working again, it started the breakdown cycle again. By then, I had tried finding port replacements, but I could only find bulk orders of the things, costing much more than a $10 external charger + extra battery.
As for the GPS, I tried downloading a GPS assist and if I use that before I turn on the GPS, I get much better results. It's still flaky, but usable. I have a feeling it is as you said, t5800512, google messing around too much, because the device itself (even now) can easily get a cold-start lock in under 3 seconds.
Hello guys,
I am kinda nervous about usb-c port at bottom. When I plug in cable, it goes a little up and down, not very much, connection is not lost, charging keeps on, but still I want to know, if anyone of you has the same "problem"?
THX for any answer.
I no longer feel the "click" after connecting the charge cable...was a bit worried at first.
I have noticed a problem with the ROGPHONE yet as I have only had it since Saturday morning. I have started to notice that just over year my RazerPhone 1 is getting a little loose just try and take care when plugging and unplugging, dont have the phone hanging by the cable or allow it to get snagged in anyway. Out of the box it should be solid and would menition it to the place or purchase to get their advise on if they want it back for repair/replacement or happy for it to be logged and see if it gets worse. I had a problem with the razer phone and i suggested i kept the phone as i needed it for a month and then send it in for repair at a later date but this was regarding the stuck down speaker grill coming loose and then me DIYing it myself to keep it down till it went for repair. Just advise checking it all over as with any tech and make notes and speak to the reseller and manufacture 1st thing if anything you are unsure of.