Voicemail icon stuck - Galaxy S II Q&A, Help & Troubleshooting

Hi,
I just got an S2 and before I setup all my calls to go to Google Voicemail, i got a voicemail through AT&T. I deleted it, set up google voicemail, and now the icon is stuck saying I have a voicemail even though I don't. In fact, if I check it, it says no messages (AT&T voicemail). Anyway to get rid of this without setting AT&T voicemail back up and leaving myself a message and deleting it?

Note to self wouldn't work for me either
Sent from my GT-I9100 using xda premium

Related

No Voicemail Notification Nero 4.1

I am not receiving voicemail notifications. I contacted tmobile and they tried some stuff including changing out my sim card, but I still don't get notifications. Is anyone else having this issue?
I'm running Nero 4.1.
Sent from my SGH-T959 using Tapatalk
Why would you let t-mobile touch your phone with modified firmware installed? No issues here with google voice notifications.
I didn't let them touch my phone. Everything they did they did on their end.
Google voice won't work for me. It wont finish the setup.
Sent from my SGH-T959 using Tapatalk
After you select GV at the voicemail setup screen, it typically would bring you back to the gv app... I'm not sure why it doesn't, but gv voicemail still works.
For me, when I select google voice it brings up a voicemail number box, but it wont let me do anything in it. I tried calling my phone thereafter and it was still my tmobile voicemail. Is there something else I have to do?
Sent from my SGH-T959 using Tapatalk
You need to replace the Message center number to redirect to GV instead of Tmobile Message center Number
It won't allow me to change the number. Some sort of bug with Nero maybe?
Sent from my SGH-T959 using Tapatalk

How do you Terminate Voicemail Notification?

Guys, this is really annoying me so any chance of a little help please...
Today I received a notification of new 'Voicemail'.
I didn't know the number (hate it when this happens as there is a charge every time you listen to the message).
As it happens the message wasn't for me but I was still charged to listen to it.
Anyway, if that is not enough what is annoying is the voicemail notification simply will not go away from the top bar.
Every time I reboot the phone it first starts to play out loud the voicemail notification and the only way to terminate it is to pull down the notification bar.
Thing is what's further annoying is no matter what I do I can not remove the voicemail icon and notification from the top bar.
When I click to listen to the voicemail it simply tells me I don't have any outstanding voicemail so I then hang up but the notification will not go away.
I have been to the T-Mobile web site obviously there is nothing there and on the phone I have dialled 150 Option 4, 1, 1 which is meant to stop voicemail (I think).
Help please..... It is driving me crazy.
I also want to know
It drives me crazy
I am with fido and I have a voicemail notification and it does not want to go away
I erased the phone 2-3 times, I left a message in my voicemail and then I deleted
no matter what I do the notification is there.
I tried the same with my nexus one and atrix but I dont have any notification.
It seems to be the phone itself
Just a long shot, but have you got a txt message that relates to having a voice mail, if so try deleting?
Sent via Courier Pidgeon . . .
Well, in a weird sort of way I am pleased I am not the only one who is having this issue (apologies prince_72). It shows the problem is not isolated to either my phone or some form of settings.
In answer to morg01 ~ no... as a protection to my profession once I have received and actioned any text messages they are deleted. So it can not be a previous message that is the cause.
If the blessed thing has not disappeared come Monday I will speak with T-Mobile to ask if they have an answer.
However, I think they will most probably point me either to here or here but all these do is terminate voicemail, not handle notification.
I'm hoping it is something as simple as their system that is reactivating the notification despite the fact the last one I received I deleted.
We'll see.
I had this issue along with the com.android.phone crashing issue and they just switched my phone out in the shop. It might be time for a replacement?
Sent from my GT-I9100 using Tapatalk
steve228uk said:
I had this issue along with the com.android.phone crashing issue and they just switched my phone out in the shop. It might be time for a replacement?
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
Time for a replacement! That's a bit harsh.
In all other manner the phone works absolutely perfectly.
I have the issue too, I don't have carrier vm set up (i use g voice) but I forgot to set up voice after doing a wipe and got a vm. It asks me for a password that doesn't exist and wont let me delete the notification.
I dont think a replacement is a solution.
This is a software problem and I think the problem has to do with the software
implementation of the voicemail implementation.
If I put my Fido sim card to my Nexus one or Motorola Atrix I dont get the voicemail notification.
Also just to reply to morg01 I do get text messages along with the voicemail notification at the status bard but I delete the text messages I receive.
The problem is how to remove the voicemail notification.
I have a feeling that the Baseband implementation is wrong.
I got the phone from Europe and I dont think it supports the special features from Fido.
Just to mention that I dont have Name Display as well.
I would have to wait for the Canadian version to appear and to flash the modem
but until I wait that I will be really happy to remove that stupid ugly notification
I've been using Google Voice for the last 6 months. It's not always perfect, but you can read a transcript of your mail. And it's free and reversable.
Sent from my GT-I9100 using XDA Premium App
Finally I fixed the notification problem
My carrier (FIDO) has two voicemail systems. One is for Iphone with the visual voicemail and the second is the reset of phones.
I used to have the second. It seems Galaxy S II does not really work ok with the more standard. The CSR switched me over to the visual voicemail and now everything works ok.
prince_72 said:
Finally I fixed the notification problem
My carrier (FIDO) has two voicemail systems. One is for Iphone with the visual voicemail and the second is the reset of phones.
I used to have the second. It seems Galaxy S II does not really work ok with the more standard. The CSR switched me over to the visual voicemail and now everything works ok.
Click to expand...
Click to collapse
Nice one.... That proves it's a carrier issue.
I'm hoping to get to the bottom of my problem tomorrow.

Voicemail Icon

I don't if this is a common thing but my voicemail icon does not go away and I do not have any voicemails when I call it. I tried turning off the phone and it still does not wanna go away can't figure out how to get rid of it.
Update: uuhh nevermind found a settings to clear icon lol please delete this
Where did you find it? I have the same issue. The "clear" right there that is with the pulldown does not do the trick; it clears everything but the voicemail icon.
I had the same problem when I first got the phone. I called T-MO support and they did something on their end that fixed it.
I had the same issue and when I called T-mobile they tried to do something on their end but could not fix it as I was using google voice on my old phone to handle voicemail. So I installed google voice and I changed the setup so my vm be returned to T-mobile. Called my phone to double check and T-Mobile voicemail options were coming up. I left a message and deleted it and everything cleared. Then installed google voice and set that up again and since then it has been fine. Thanks.
salman.a said:
I had the same issue and when I called T-mobile they tried to do something on their end but could not fix it as I was using google voice on my old phone to handle voicemail. So I installed google voice and I changed the setup so my vm be returned to T-mobile. Called my phone to double check and T-Mobile voicemail options were coming up. I left a message and deleted it and everything cleared. Then installed google voice and set that up again and since then it has been fine. Thanks.
Click to expand...
Click to collapse
Wow .. a lot of work to remove one little icon. ..
You have to do it in settings lol
The clear on the notification bar doesn't clear voicemail
Sent from my HTC Amaze 4G using xda premium
Had the same issue, went into manage applications, cleared data for phone, icon all gone.

is google voice working for you guys?

wondering if someone could please check as I am not getting texts and when someone calls me it goes to voicemail and I don't get the message.
Are you using Google Voice separate from your actual Sprint number or did you have your Sprint number made into your Google Voice number (though using the sprint integration, not actually porting your number to GV)?
If it's the latter, here's what happened to me. I had been using Google Voice & Sprint integration on my EVO 4G. Immediately after activating my SG3 last night everything was still working, but when I got up this morning I logged into the Google Voice web interface and realized something had been borked. I didn't have a phone number associated with my Voice account at all, and calling my cell number from my office phone sent me to Sprint voicemail rather than GV voicemail.
There was also no Phones tab under GV settings (and Settings was missing a good number of the tabs that are usually there) since sometime after the activation process it disabled the GV integration and my GV account no longer had a number at all.
No worries, I just clicked the "Get A Google Voice Number" (or however it was worded) in the left column on the web interface and went through the process again. I said I had an existing number, and it asked me to type it in to get my options. It recognized it as a Sprint number and asked how I wanted to integrate it. After that everything set up like it was before and I didn't even have to re-record my GV voicemail message since it was still there.
Hope this helps.
Thanks so much for your response! I did not integrate the numbers. Every thing looks perfect on the website. I can even make calls with Google voice. Its just when people call me it goes right to voice mail and i cant get the message if they leave a voice mail. So frustrating! Anyone else.
I did the integration method... but when I got to the screen after the choice of using a google voice number or the sprint number, the button was disabled. I rebooted my phone and everything worked fine. I get phone calls on my sprint phone from my google number, my phone also displays on their caller ID as my google number. Hell, I can even get MMS now to my google number (forwarded to my phone's messages) that I didnt think I could before.
something to check
i just had a similar problem. i was screwing with groove-ip and i stopped receiving calls.
go to google voice on your pc
go to settings
it should show you the "phones" tab, if not, get there
make sure you don't have any other phones checked for "forward calls"
i had "google chat" checked and it screwed me up
hope this helps
stu5797 said:
Thanks so much for your response! I did not integrate the numbers. Every thing looks perfect on the website. I can even make calls with Google voice. Its just when people call me it goes right to voice mail and i cant get the message if they leave a voice mail. So frustrating! Anyone else.
Click to expand...
Click to collapse
try disabling voicemail via the google.com/voice site. and then re-enable it. i haven't had a chance to try it yet, but it seems like it worked (the forwarding option in call settings on the gs3 is grayed out now).
mercado79 said:
try disabling voicemail via the google.com/voice site. and then re-enable it. i haven't had a chance to try it yet, but it seems like it worked (the forwarding option in call settings on the gs3 is grayed out now).
Click to expand...
Click to collapse
Just wanted to conform that this does work...in case their was any doubt.
Sent from my Sprint Galaxy S3
MMS on google voice
Is there anyway to get mms on google voice or at least have them forwarded to email
sockaplaya22 said:
Is there anyway to get mms on google voice or at least have them forwarded to email
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As far as I'm concerned no, only sprint customers, at least my friends did coning but it didn't work for me
Sent from my SGH-T999 using Tapatalk 2
What is the point of gv anyway? I used it for a few days and never seemed to get much use out of it
Sent from my SGH-T999 using xda premium
It works great night at you just need to manually set it up in forwarding section or go to Google voice website under settings to get the number string to put in.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
don't forget to activate the phone through Voice.Google.com
Sent from my SPH-L710 using xda app-developers app
mercado79 said:
try disabling voicemail via the google.com/voice site. and then re-enable it. i haven't had a chance to try it yet, but it seems like it worked (the forwarding option in call settings on the gs3 is grayed out now).
Click to expand...
Click to collapse
This worked! I was constantly getting a "Forwarding number change failed" on my AT&T SIII when selecting Google Voice for my voicemail service, but I just followed the steps under Settings > Phones > Deactivate Google voicemail on this phone and then Activate Google voicemail on this phone - once you do that, the forwarded numbers under Call Forwarding on the phone list my Google Voice number like they should
Here's my only issue with this though.... if you could change the Voicemail service from My Carrier to Google Voice like normal, the next setting below it gives you options for Voicemail settings for Google Voice - that lists the number to dial, which is obviously your GV number and not the carrier specified one.... On the dialer, if you press the Voicemail icon without having GV enabled as the correct service, it dials the carrier specified one instead! I'm sure that when a voicemail comes in and pops up on the notification bar, I'm just going to click on that and read / listen to it there, but not having the option of dialing it straight away from the dialer is a little half-assed....
I found this for a solution on an S2 for AT&T, might give that a try and see if they can figure it out for me
KryptosXLayer2 said:
This worked! I was constantly getting a "Forwarding number change failed" on my AT&T SIII when selecting Google Voice for my voicemail service, but I just followed the steps under Settings > Phones > Deactivate Google voicemail on this phone and then Activate Google voicemail on this phone - once you do that, the forwarded numbers under Call Forwarding on the phone list my Google Voice number like they should
Here's my only issue with this though.... if you could change the Voicemail service from My Carrier to Google Voice like normal, the next setting below it gives you options for Voicemail settings for Google Voice - that lists the number to dial, which is obviously your GV number and not the carrier specified one.... On the dialer, if you press the Voicemail icon without having GV enabled as the correct service, it dials the carrier specified one instead! I'm sure that when a voicemail comes in and pops up on the notification bar, I'm just going to click on that and read / listen to it there, but not having the option of dialing it straight away from the dialer is a little half-assed....
I found this for a solution on an S2 for AT&T, might give that a try and see if they can figure it out for me
Click to expand...
Click to collapse
On Stock Android, you could also set Google Voice to list voicemail within the call log and listen from there. Haven't tried it yet on the GS3.
Sent from my Sprint Galaxy S3
mercado79 said:
On Stock Android, you could also set Google Voice to list voicemail within the call log and listen from there. Haven't tried it yet on the GS3.
Sent from my Sprint Galaxy S3
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Click to collapse
You're right, I can change the number listed manually, but it still says "My Carrier" and not "Google Voice" on the voicemail service even though the number listed is now my GV number.... I got with tech support at AT&T and they called Samsung to assist with this, but I don't know why they did, it's an issue with AT&T and most likely Visual Voicemail preventing me from being able to change the voicemail service from "My Carrier" to "Google Voice" and Samsung couldn't do anything to fix it
I was only able to switch my VoiceMail provider from AT&T to GoogleVoice by using the dialcode listed @ voice.google.com (*004*<insertyourGVnumberhere>#), and it works, even though the Dialer settings still shows "My carrier" instead of "Google Voice" as the provider, and attempting to change it in the dialer still says "Forwarding number change failed".
Anyway, my problem now is that I can't for the life of me figure out where to change the timeout before it forwards to VoiceMail. I test-called from another phone and it rings for at least 60 seconds(!) before forwarding to GoogleVoice, instead of the 15 or so it used to be.
Where do you change this, or can you

Voice mail icon

I can't get this voice mail icon out of my status bar I click it it dials my voice mail and says it's empty I already set it up any ideas please
Sent from my SGH-T999 using xda premium
looks to be a bug at this time.. I have the issue as well as many others I know. If someone's got a solution that would be great!
call your phone and leave yourself a message and access your voicemail via that notification icon.
sleepy13909 said:
I can't get this voice mail icon out of my status bar I click it it dials my voice mail and says it's empty I already set it up any ideas please
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
I solved it by leaving a voicemail for myself from another phone. After I deleted that voicemail, it went away finally.
The problem I always had was that my phone number automatically forwards to google voicemail.
The solution i found to work is this:
1.use that notification to call t-mobile's voicemail system
2. when it says you do not have a VM, press (2?) to send a message to another user
3.Enter your number as the recepient
4. leave a short message.
5. send it
Now hang up, use the notification to call your VM box again, and you will have one message to delete. this got rid of my notification. happened last time I upgraded to the G2X as well. This is not device specific. it has something to do with google voice.
Well ty that did the trick leaving a message to my self ty to all who responded much appreciated
Sent from my SGH-T999 using xda premium
YES! That worked perfectly.. Oh man that is a relief! I could kiss you on the mouth.
Mgormsen said:
The problem I always had was that my phone number automatically forwards to google voicemail.
The solution i found to work is this:
1.use that notification to call t-mobile's voicemail system
2. when it says you do not have a VM, press (2?) to send a message to another user
3.Enter your number as the recepient
4. leave a short message.
5. send it
Now hang up, use the notification to call your VM box again, and you will have one message to delete. this got rid of my notification. happened last time I upgraded to the G2X as well. This is not device specific. it has something to do with google voice.
Click to expand...
Click to collapse
That worked for me, but then later I got a voice mail from somebody else and checked it. Deleted it but the icon remained. So I had to call myself and leave a message and then it finally cleared. Hopefully it doesn't happen all the time. It's pretty annoying.
Go to settings>application manager then go to phone. Clear data. Icon disappears.
I had the same problem. I called t mobile at 611 and the lady walked me through the process. My problem was tough because I had Google Voice as my voicemail, so that overrides tmobile voicemail. Anyways, she basically erased my google voice voicemail and set up the new voicemail with tmobile. Icon is not there and I got rid of that stupid google voice.

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