Hello
I'm wondering just how durable an E3D is, namely the touch sensors inside it.
Recently I dropped the phone twice on a hard surface, and started noticing strange behaviours, firstly with the touch functions and secondly with the phone always freezing up.
Not always, but sometimes when typeing, it's just a mess, the capitalizer writes a letter, multi letter feature is inaccessible, basically none of the characters work like they were ment to. The only solution thus far is to lock and unlock the phone, which fixes the keyboard and the touch functionality.
Sometimes I can't unlock the phone because the ring moves 3 times shorter of a distance, opposed to when its working properly, and if so you can forget about dragging icons into the circle to answer a call, it just won't go in all the way.
Oh and the freezes, completely, none of the touch sensitive buttons or the screen responds, sometimes the screen is the only responsive part while the buttons are completely dead, a lock/unlock is needed to fix it short term, also the buttons led go out, becoming none responsive, sometimes the led is off, yet I still get a vibrational feedback (Have it enabled) So all these irregularities are new, it never happened before dropping the phone! The only touch sensitive related issue I had before, from time to time, was the unlock pattern gesture not tracing, instead of sticking to the first circle I begin at, it moves to the next I drag my finger over. (also fixable by relock/unlocking)
During this post the keyboard wasn't acting up thankfully, but its getting more and more irritating to lock and unlock the phone while typing a message to someone.
First I was suspecting a virus, or low memory causing this behaviour, but after thoroughly cleaning the phone and acquiring more memory (by closing apps) I was still having the problem.
Any idea how sensitive the components are if subject to repeated shock from a distance of 1.5m or 5ft?
What are my options here if the irregularities persist?
G4m3rHead said:
Hello
I'm wondering just how durable an E3D is, namely the touch sensors inside it.
Recently I dropped the phone twice on a hard surface, and started noticing strange behaviours, firstly with the touch functions and secondly with the phone always freezing up.
Not always, but sometimes when typeing, it's just a mess, the capitalizer writes a letter, multi letter feature is inaccessible, basically none of the characters work like they were ment to. The only solution thus far is to lock and unlock the phone, which fixes the keyboard and the touch functionality.
Sometimes I can't unlock the phone because the ring moves 3 times shorter of a distance, opposed to when its working properly, and if so you can forget about dragging icons into the circle to answer a call, it just won't go in all the way.
Oh and the freezes, completely, none of the touch sensitive buttons or the screen responds, sometimes the screen is the only responsive part while the buttons are completely dead, a lock/unlock is needed to fix it short term, also the buttons led go out, becoming none responsive, sometimes the led is off, yet I still get a vibrational feedback (Have it enabled) So all these irregularities are new, it never happened before dropping the phone! The only touch sensitive related issue I had before, from time to time, was the unlock pattern gesture not tracing, instead of sticking to the first circle I begin at, it moves to the next I drag my finger over. (also fixable by relock/unlocking)
During this post the keyboard wasn't acting up thankfully, but its getting more and more irritating to lock and unlock the phone while typing a message to someone.
First I was suspecting a virus, or low memory causing this behaviour, but after thoroughly cleaning the phone and acquiring more memory (by closing apps) I was still having the problem.
Any idea how sensitive the components are if subject to repeated shock from a distance of 1.5m or 5ft?
What are my options here if the irregularities persist?
Click to expand...
Click to collapse
Don't know how durable it is...but I too face the unlock pattern issue sometimes, IMO it is a software issue .. Also if you take too much time to draw the pattern the screen goes off (even if you keep your fingers touched)......
The only solution thus far is to lock and unlock the phone, which fixes the keyboard and the touch functionality.
Click to expand...
Click to collapse
If a reboot fixes the problem, then it's not hardware, its a software problem. Do a factory reset.
Recently I dropped the phone twice on a hard surface,
Click to expand...
Click to collapse
Dropping your phone will usually cause hardware problems. Get a case or don't drop the phone anymore.
First I was suspecting a virus
Click to expand...
Click to collapse
There are no android viruses.
but after thoroughly cleaning the phone and acquiring more memory (by closing apps) I was still having the problem.
Click to expand...
Click to collapse
DON'T use task killers or force close apps, that only makes things worse, and is probably what is causing your problem.
sitlet said:
If a reboot fixes the problem, then it's not hardware, its a software problem. Do a factory reset.
Dropping your phone will usually cause hardware problems. Get a case or don't drop the phone anymore.
There are no android viruses.
DON'T use task killers or force close apps, that only makes things worse, and is probably what is causing your problem.
Click to expand...
Click to collapse
Well when app's foreclose there isn't much to do but close them ?
The task killer, well, I don't really use it much, I just have it, its called eRay..
Sent from my HTC EVO 3D X515m using XDA
sitlet said:
If a reboot fixes the problem, then it's not hardware, its a software problem. Do a factory reset.
Click to expand...
Click to collapse
It's not a reboot, just a lock/unlock of the screen/phone..
Sent from my HTC EVO 3D X515m using XDA
What on Earth is a 3vo!? Is it anything like an iphone 4!?
joehunni said:
What on Earth is a 3vo!? Is it anything like am iphone 4!?
Click to expand...
Click to collapse
An 3VO or E3D are abbreviations for the EVO 3D from HTC
Sent from my HTC EVO 3D X515m using XDA
Here's an update on this issue...
I've noticed that the upper left corner is the cause. How?
Well, in landscape mode on my homescreen, trying to pull the notification bar down (then from, the bottom left since were in landscape) will instead (without any animation) try to go to full homescreen view where I see all my 7 homescreen, but it does it in a zoom like feature, where the more I pull it to the side the more it will zoom in until final animation frame is reached LMAO.. I'm actually crying...
The sensor might be off, in that corner of the screen as dropped phone tend to land/hit the corners first...
I should ask an xda dev. to cook me up a "sensor status check" app to check if any of them are functioning incorrectly..
I don't know what more then that I could do?!..
Sent from my HTC EVO 3D X515m using XDA
Hey guys, thought I drop my final verdict on this issue.
As you all (who read this thread) knows, I was having an irritating problem with my E3D, namely the touch functionality of the screen was messed up, but only in a certain area, where I thought the sensors got discalibrated from the drops the Phone went through on hard surfaces.. I have used an app called "Check My Android" and the feature "MultiTouch" to identify the spot on the screen, where if I touched, a daemon took over my phone and started all kinds of wired behaviour such as item triggers on the other side of the screen and freezing, even slow mo zooming of the homescreen, one touch passive zooming of webpages and so forth..
Now with that app, I was certain that everything with it is not in order, but I didn't have the slightest clue on what to do about it. I ran across a comment about the built in utility diagnostics tool code for the Phone while browsing on U2B (YouTube), so by typing "*#*#3424#*#*" (which starts as you enter the lasts star) will basically allow you to test every aspect of functionality of your phone, where i also went for the screen draw test, and found myself strengthening what I already thought was the problem "an area on the screen messing everything else up" as I pressed within this area I found a straight line jump, from the "dead zone" to the bottom middle of the screen, as I was drawing circles, it drew a straight line there as i went over it with my finger every time. Than browsing on after that code's discovery, for "EVO 3D touchscreen problems" I ended up on a video offering similar problems..
Now the breakthrough or rather yet the solution came from that videos second and only comments, saying how "Disabling the ScreenLock of the Phone would fix that problem" and so it did!!! I'm not having any disturbance while typing, flipping pages touching that area or anything out of the ordinary, otherwise the Phone was almost unusable. It let's me to believe its a software miscoading flaw, but it wasn't always like that even though I used the screenlock since day one, so I'm not entirely sure what's up? other than its fixed...
I hope this fix can relieve others just as it did me
And the diagnostics code is also useful.. should be stickyd :]
Sent from my HTC EVO 3D X515m using XDA
G4m3rHead said:
Hey guys, thought I drop my final verdict on this issue.
As you all (who read this thread) knows, I was having an irritating problem with my E3D, namely the touch functionality of the screen was messed up, but only in a certain area, where I thought the sensors got discalibrated from the drops the Phone went through on hard surfaces.. I have used an app called "Check My Android" and the feature "MultiTouch" to identify the spot on the screen, where if I touched, a daemon took over my phone and started all kinds of wired behaviour such as item triggers on the other side of the screen and freezing, even slow mo zooming of the homescreen, one touch passive zooming of webpages and so forth..
Now with that app, I was certain that everything with it is not in order, but I didn't have the slightest clue on what to do about it. I ran across a comment about the built in utility diagnostics tool code for the Phone while browsing on U2B (YouTube), so by typing "*#*#3424#*#*" (which starts as you enter the lasts star) will basically allow you to test every aspect of functionality of your phone, where i also went for the screen draw test, and found myself strengthening what I already thought was the problem "an area on the screen messing everything else up" as I pressed within this area I found a straight line jump, from the "dead zone" to the bottom middle of the screen, as I was drawing circles, it drew a straight line there as i went over it with my finger every time. Than browsing on after that code's discovery, for "EVO 3D touchscreen problems" I ended up on a video offering similar problems..
Now the breakthrough or rather yet the solution came from that videos second and only comments, saying how "Disabling the ScreenLock of the Phone would fix that problem" and so it did!!! I'm not having any disturbance while typing, flipping pages touching that area or anything out of the ordinary, otherwise the Phone was almost unusable. It let's me to believe its a software miscoading flaw, but it wasn't always like that even though I used the screenlock since day one, so I'm not entirely sure what's up? other than its fixed...
I hope this fix can relieve others just as it did me
And the diagnostics code is also useful.. should be stickyd :]
Sent from my HTC EVO 3D X515m using XDA
Click to expand...
Click to collapse
Never mind that, it was only a temporary fix, as it started doing it again after a while...
Try calibrating your screen via display settings if you haven't already. Also are you having just touch screen issues or are reboots part of the issue as well ??
#Root-Hack_Mod*Always\
laie1472 said:
Try calibrating your screen via display settings if you haven't already. Also are you having just touch screen issues or are reboots part of the issue as well ??
#Root-Hack_Mod*Always\
Click to expand...
Click to collapse
It's screen issues only, no reboot problems yet..
I have calibrated the G-Sensor several times...
In another post someone replied, that its a grounding issue, and trying that once it did give a result, but then again, I'm not having that, unusable level of the issue I was having, after a hard reset.. so I'm not really sure weather this is a grounding problem, an app caused problem, all I know is that I still get an extra touch input on the screen, when I approach the upper left corner.. with every multi touch app I test..
Have you tried that app called touch screen booster ??? If not give it a shot. Set the multi touch point settings to two. Then apply then start the service and select run at boot. Then reboot and see if it helps any. Also a way of trouble shooting to find out if it is a rogue app is to Uninstall all of your apps. Then see if you still have the issue.
#Root-Hack_Mod*Always\
laie1472 said:
Have you tried that app called touch screen booster ??? If not give it a shot. Set the multi touch point settings to two. Then apply then start the service and select run at boot. Then reboot and see if it helps any. Also a way of trouble shooting to find out if it is a rogue app is to Uninstall all of your apps. Then see if you still have the issue.
#Root-Hack_Mod*Always\
Click to expand...
Click to collapse
Yes i have, thanks to you, but it was futile. Had no impact what so ever...
It's handed in for repairs, so I'll know what it was soon..
G4m3rHead said:
Yes i have, thanks to you, but it was futile. Had no impact what so ever...
It's handed in for repairs, so I'll know what it was soon..
Click to expand...
Click to collapse
Bummer. Well at least you'll get it back fixed.
#Root-Hack_Mod*Always\
are you running any of the custom kernels? If I run why kennel besides stock I get the exact same behavior
Sent from my PG86100 using XDA
punkerEVO said:
are you running any of the custom kernels? If I run why kennel besides stock I get the exact same behavior
Sent from my PG86100 using XDA
Click to expand...
Click to collapse
No i have not rooted, i was waiting for the official ICS before i root.
So I'm on the Stock... everything lol
This is my second 3D. The first one stopped responding to touches. Sprint replaced it for $30 even though I bought it from wirefly.
In my own experience, I had the exact same symptoms. Only difference is I didn't even drop my phone. After a few months of owning the phone it started to show the aforementioned symptoms occasionally. Eventually, it just got worse. After a lot of forum searching, google searching, etc, it turned out to be the digitizer that was faulty. I had tried everything from flashing different ROMs, Kernels etc before I was finally able to narrow it down to a hardware issue. The digitizer seems to be an issue for a lot of 3VOs from what I understand.
Luckily I had a friend who replaced the entire front housing of my phone so I wouldn't have to exchange it since I was unlocked on HBOOT 1.40. At the time I was afraid that, had I gotten it replaced, I'd have to deal with Hboot 1.50 and HTC's half ass unlock method. Either way, after that it was like a brand new phone but better cuz I didn't have to redownload apps, etc since the motherboard and software weren't touched at all.
Hope it all works out for ya... G'luck, brothah!
Sent from my PG86100 using XDA
Shame I hadn't seen this thread sooner, I could have saved you a lot of time. I am on my 3rd 3d. Basically any fall which lands on the touchscreen will cause this problem.
What makes it worse, I was rooted with my last phone, and when it happened, I had to unroot before I could take it in for repairs. The touchscreen was so badly damaged with this problem, I could hardly do anything.
TL;DR get a case that will cover the screen and protect it from flat on touchscreen falls.
So I've into this issue lately where at the end of a call the touchscreen will become unresponsive. I basically have to wait for the other person to hang up and then the call to disconnect. Is there a way to force the phone to hang up without the touchscreen working? Or is there a reason why this is happening?
I've been experiencing the same thing. I switched from SOS to CM9 and that did the trick. I am just assuming that it was the launcher but not sure. What is your setup?
Sent from my PG86100 using xda premium
Finally!
I've been asking this same question over and over and no one seems to have the answer, it happens with a lot of GB phones. I'm running a ice cream rom and its still doing it, maybe when the screen starts going nuts bcz of facial moisture, who the f knows. But I hate it. Usually when people nowaways always want me to hang up 1st. Weird but true.
Mine's done this for awhile. Sometimes it happens in the middle of texting... But it has never happened while tapping away on FPSE or other video game emulators... Very odd.
I don't have this problem with my evo. However in my gs2 it was due to a proximity sensor. It just had some stuff over the sensor. After It was cleaned it worked as normal
sent from my BAD A$$ Epic touch
Dont have anything special going on, on the phone, not using a custom rom or anything. I am using a Zagg screen protector but this issue is recent as of a few months ago and pretty sporadic.
This happens to me sometimes or also when texting th message thread scrolls to the top?? All I do is lock the screen then unlock and it works fine
Sent from my HTC EVO 3D X515a using XDA
Are you using any lockscreen app's?
#Root-Hack_Mod*Always\
It's from the skin moisture that's left on the screen after you have finished speaking(especially if you speak for a long time).This issue also appears when it's raining on your phone(not heavy rain,just some drops will make it go crazy).I have tested it and after I have cleaned it with my shirts everything was normal.
This is the reason why it doesn't happen while playing/browsing or other stuff(cuz the screen is not wet).
This is the reason why I usually try to keep the phone a little far from the ear.Especially in hotter seasons.
I've had this issue on my 3D as well, I have a feeling it has something to do with the proximity sensor, but I don't feel like opening the phone up now.
then use bluetooth and you won't have this issue.
I don't know if anyone else is having this problem, but I find it rather strange. What happens is when I'm talking to someone on the phone, and I hit the internet app to try to access the internet while talking to them while not connected to wifi, the screen will turn off. (Because, correct me if I'm wrong, but I believe with Sprints new network/with the new HTC LTE we can use data while making a phone call with Sprint.) The phone call continues no problem. Then I hit the power button to wake up the phone. The screen turns back on, but I can't pull up the ring to unlock the phone. If I touch the screen anywhere or any of the buttons it turns the screen back off. As a result, I have to wait until the other person hangs up on me or I have to force shutdown my phone in order to get back into it. I have no clue what is causing this or what I should try to fix it. I'll probably switch to a different rom soon enough which may fix my problem. But I was curious if anyone else is having this problem or if anyone has any suggestions. Thanks.
I have the HTC EVO LTE. Default rom and everything. It is rooted and unlocked.
Do you have a screen protector? Sounds like its messing with your proximity sensor which is a known and common issue.
Either cut out the proximity area on the protector, or apply a different brand. Zagg HD's are most notorious for this.
If you don't have a screen protector then you've got issues.
That was my first guess, but I'm pretty sure that isn't the problem because it only happens when I try to open the internet when talking on the phone. If I never try to open the internet I can turn my screen off, open apps, do what ever while I'm on the phone without any problems.
For what every reason, the problem is centered around trying to open the internet using data while talking on the phone. I'm not sure what is causing this. Let me know if anyone else has any other suggestions. Thanks.
I figured out the problem. I went to a sprint store and got it checked out to confirm my idea with 10 other HTC EVO LTE phones. Apparently, the culprit is the light sensor doesn't work correctly. If the phone is in a dark area, the light sensor gets confused and causes this problem. However, one difference is that some of the phones remained permanently locked after the screen turned on the first time never allowing the user to get back into the phone until the other person hangs up the phone, while other HTC EVO LTE phones unlocked an let the user back in after it is introduced to a well let area. As a result, I am not currently aware of any firmware updates to fix this problem. However, hopefully HTC will learn about this problem and create a patch to fix this light sensor.