I bought a X10i a few months ago, then the USB port broke. I sent it back to the eBay seller for a new one. I picked it up yesterday. At first, it was ok.
When I started rooting/flashing 2.1, I started getting random crashes while booting. Tried other ROMs, including official Gingerbread, but it always crashed at the lock screen. Tried to take the SD card out, and it didn't help. Then I took the SIM card out and that worked for a bit. It seemed like a bad SIM card.
Then, it started crashing even without the SIM card. I took everything out and it was still crashing. After repairing the gingerbread, the screen stopped working.
Currently, when I press the power button, the green LED flashes briefly and the unit vibrates (sometimes short, sometimes long). The screen, however, is completely dead. It doesn't light up at all, not even with "SONY ERICSSON".
Any help? I'm wondering if there's a problem with the screen.
I may end up ditching this and getting a Xperia Neo from Newegg. Ironically, it's $50 cheaper now than the price of this X10i on eBay back in July. I'd rather not have to switch, though.
Edit: I took the case apart to check the various ribbon connectors (I don't plan on returning it anyhow). They were ok. What the eBay sellers do is they take apart the entire kit and resell the original components at a higher price. When you buy one, they grab a mainboard, stick it in the case color you want, throw in some OEM charger/cables/battery, and then ship it in the original box. That's why you might receive a black X10i while the box and its IMEI label say that it's white.
Were you able to complete a flash successfully? If so what Rom and BBand are you on?
Well, after the screen stopped working, I used Flashtool to successfully flash generic gingerbread. After it didn't work, I used PC Companion. PCC successfully repaired, but the screen still doesn't turn on. I know it is running something, though. The battery gets warm.
Edit: After repairing, I think I should be on BB 71.
Edit 2: I should mention that I have two batteries (one official, one OEM that came with the phone) and the EP900 charger. Both batteries were charged overnight, so it's not a dead battery problem.
Edit 3: I was looking at some Xperia Neo/Arc threads and they mentioned that the Trim Area may have been damage (or something like that). I'll try flashing the device with the same generic Gingerbread after I get home to see if that helps. My bootloader is still locked. Might even try a 1.6 ftf.
I've tried 2.1.A.435, 2.1.B.0.1, 3.0.1.G.0.75, and SE PCC. None are working. I'm still getting a single green LED flash and vibration. No more, no less.
Edit: Also tried SEUS. No dice.
Edit: No problems flashing anything, so it is clearly some sort of soft brick. Changing thread title to reflect this.
I hate to say this to anyone, but I think you may have a hardware problem. I hope I'm wrong but the things you have done should have fixed the problem, in my thoughts the main power board," mother board" may be faulty.... Hope I'm wrong.
Yeah, I thought all that flashing would have fixed it. I'm leaning a bit towards a bad flash or something. I'll probably return to the X10 one day and replace some parts.
I just hope the Neo I just ordered won't be as temperamental. I guess I just got lucky and never had any problems with my trusty G1.
My friend's X10i also have this problem, it will connect in flash mode ONLY when I took the battery out for 10 seconds then put it back in.
The phone doesn't have sim or sd. After I flash the generic 2.3.3 it will boot, but it will randomly shuts off and does not turn on.
I have to take out the battery for 30 minutes+ then it will boot, but it will still randomly shuts off while charging or just idling for an hour or so..
x126 said:
My friend's X10i also have this problem, it will connect in flash mode ONLY when I took the battery out for 10 seconds then put it back in.
The phone doesn't have sim or sd. After I flash the generic 2.3.3 it will boot, but it will randomly shuts off and does not turn on.
I have to take out the battery for 30 minutes+ then it will boot, but it will still randomly shuts off while charging or just idling for an hour or so..
Click to expand...
Click to collapse
By "Does not turn on" do you mean at all, or won't boot?
thelastredshirt said:
By "Does not turn on" do you mean at all, or won't boot?
Click to expand...
Click to collapse
You are right, the phone died again just now. When I press the power button it does NOTHING at all, if I take out the battery for 10 sec and put it back in it will vibrate and still doesn't turn on. If I take the battery out for 30 minutes then it will boot and run perfectly fine only for an hour before it dies again.
Related
Hi there.
Got my X10 bricked.
How that happened:
Yesterday put my phone on vibrate/silent mode, shile was at cinema. Battery was about 15%. Later on I ffound that phone is off, thought it happened because of low battery. When I got home I've putted it on charge. Red light flashed few times. After about 2 hours I looked at it and no light was there. Phone didn't turn on. Took battery from another X10 (fully charged) and nothing happened. Tried to connect it to PC to reflash it, but no green LED appeared and PC told me, that unrecognized device found. After few PC restards even this disappeared. Just silence. None of buttons pressing configurations helped.
Tried with no SIM and SD cards. No change.
I have latest ROM on it and xRecovery.
Any ideas of what I could do?
hey dude one thing for ya.. you can never brick your x10 its not those old phones it a computer based/linux phone.. If you go through the forums you can find the info of how to unbrick x10 .. try Pc companion or go to sony website and try SEUS( Sony Ericsson Update service) it'll fix your phone up.ill do my best to post a link for ya if i can find it soon
here u go dude. read through this link and you'll fix your phone..
http://forum.xda-developers.com/showthread.php?t=828398
Thanks. But thing is that phone doesn't go in flash mode. No green LED is on. On first try I got "unrecognized device" from XP, now it's just silent on phone connection.
i think its more in hardware related because as far as i know eh you cant brick your phone. and battery drainage is far related to bricking..so i guess its a hardware problem..maybe you sat on it or something..because bricking is moreon software related.
try this
*remove the battery
*plugin charger to your x10
*hold the power button while inserting your battery.
just give it a shot..
It was in my wifes bag while that happened, but she has her phone just beside mine, so not shure it was because of some pressing on it or whatever.
Tried what you told me - no result. Tried pressing/holding power bttn before, while and after battery insertion.
Again, there was red LED at first, when I've plugged in charger yesterday, but later on it disappeared. I've charged my battery on another phone. Now it nearly full.
Try all solutions before u send ur phone for repair. I had to send my in to ATT and they said it was probably a hardware issue. So i hate to say that but i had the same thing. Sorry to tell u that my friend.that red light is a killer.
Sent from XDA Premium from my X10a rooted running 2.2.1 CM Rom from Rendeiro2005
got a similar problem.
my x10 will only vibrate and the led blinks green, but the phone won't start.
tries SEUS, pc companion, pc suite, flash tool. nothing helped.
any suggestions?
Well, mine won't even vibrate.
Voelker45, so you got replacement or they repaired your phone? Could you tell me wich part it was?
I bought my phone on ebay, so no way to send it back. And it was in August 2011, so anyway, I have to work that thing myself.
MsnSazabi said:
Well, mine won't even vibrate.
Voelker45, so you got replacement or they repaired your phone? Could you tell me wich part it was?
I bought my phone on ebay, so no way to send it back. And it was in August 2011, so anyway, I have to work that thing myself.
Click to expand...
Click to collapse
Just PMed u back
Sent from XDA Premium from my X10a rooted running 2.2.1 CM Rom from Rendeiro2005
Install SEUS and run it. Select x10 and it will install drivers on your phone. Then plug in your phone and try to repair.
As I wrote before, x10 does not enters flash mode, so no way to reflash.
And looks like it's really hardware issue. Something with powering.
Ok, thanks everyone. Since I bought it on ebay and it would be unreal to send it back to seller and we don't have SE service centers here, I'll fight for my phone till the end)))
Maybe something from this thread will help http://forum.xda-developers.com/showthread.php?t=944322
Sent from my X10i using Tapatalk
Thanks, G-FACE.
Strange thing happened:
Connected x10 to charger without battery. No LED turned on. Left it for a few mins, pluged in battery. No result. Took usb plug out and ! phone turned on. As it was without SIM cars, I turn it off, took battery out, putted SIM in, battery in and... again, it's not turning on. Tried repeating that way - nothing. Must be some hardware connection problem near battery. Will disassemble phone tomorrow.
MsnSazabi said:
Thanks, G-FACE.
Strange thing happened:
Connected x10 to charger without battery. No LED turned on. Left it for a few mins, pluged in battery. No result. Took usb plug out and ! phone turned on. As it was without SIM cars, I turn it off, took battery out, putted SIM in, battery in and... again, it's not turning on. Tried repeating that way - nothing. Must be some hardware connection problem near battery. Will disassemble phone tomorrow.
Click to expand...
Click to collapse
Please take photos if u find the problem and when u fix it. If u can of course. Not many photos go up of inside the x10 for those members who r way too curious. Lol
Sent from XDA Premium from my X10a rooted running 2.2.1 CM Rom from Rendeiro2005
Me again)
Strange things keep happen.
Here is the story:
Finally, got some star shaped screws yesterday and took apart my phone (thnx to McKebapp).
Non of IC were with readable names) So later on, after few hours of serching I found Xperia X10 scheme files (!!!). So the most probable faulty part would be Qualcomm PM7540 - power distribution IC.
Anyway, it was to hard for me to understand all that stuff in scheme, so I gave up(.
Assembled my phone back again. And just to... em.... have it done, lets say, I took out battery, pluged X10 in charger, pluged battery in. But it doesn't turned on again. So I took USB plug out abd - tadaaa - screen lightened.
Waited till phone loaded, turned it off again, pluged SIM and SD cards in, turned it on again - and it did! It turned on!
So, night passed and it still works.
Btw, yesterday I've rebooted it few times and it still was ok.
I don't know what was the problem, it could be bad contact, but there is no wires between battery and power distributing IC.
Anyway, X10 is back again)
Hi all,
It seems my X10 mini pro is bricked.
Briefly: When I turn on the phone, it vibrates. About 8 seconds llater, the screen lights up, but doesn't show anything, then goes dark again. It then keeps repeating this: once in a while, the screen lights up, but shows nothing, and then goes dark again.
When plugged in to charge, the LED light doesn't come on (and actually hadn't for a while when charging, even though the phone was still working).
I've deleted all the contents of the SD card and updated the firmware with SEUS and PC Companion; both don't come up with any errors and claim everything has been installed, but there is no change in the phone's behavior. Also tried to install the French stock ROM (the only link that seems to work in the Flashtool+ROM thread) using Flashtool, but to no avail.
Does anyone have any other sugggestions?
I was wondering whether it could actually be a battery problem, as I've had some issues with charging the phone for a while before this happened; e.g. the LED didn't work when charging, and on more and more occasions the phone didn't seem to charge when plugged in. Could this be caused by a problem with the battery? (Have ordered a new one from ebay, so will see what happens when it arrives.) I'm not aware that I did anything unusual with the phone software-wise that could have caused it to be bricked. (Phone was rooted, but I did that ages ago.)
Many thanks for your help!
could be the battery going bad since you mentioned you have it ages ago or so. or could be the cable as well.
demoniacs said:
could be the battery going bad since you mentioned you have it ages ago or so. or could be the cable as well.
Click to expand...
Click to collapse
I've had it for about 15 months. Is it normal for the battery to go after that amount of time?
Which cable do you mean?
i cannot really tell about the battery but the usb cable for your charger.
Ok, it's not the battery. I tried it in a shop with one of their batteries, which worked in their phone, and the phone still won't turn on.
Is there anyone who thinks it could still be a software issue?
Otherwise it seems my options are to send off the phone, which might cost a bit, or to start digging around in the phone myself for a bit. I found a disassembly guide online, but it scares me a bit, since the first step seems to be to lift off the keyboard, and I'm a bit worried about damaging it and about how to put it back. Has anyone else here got any experience with taking their X10 mini pro apart?
Thanks!
Charging issues etc are nornally to do with the dodgy USB port in the phone. Try wiggling the cable at the port end see if you can get it to charge then try a SEUS
Sent from my X10 Mini Pro using xda premium
No, it wasn't a charging issue.
Took it to be fixed, and it turned out it was the cable inside that connects the screen etc to the low part of the screen.
Now that the phone is working again, I've got to figure out how to get rid of the French keyboard layout that I got onto it when trying to fix the firmware ...
Why not flashing mine in my signature, it's QWERTY! ;-)
Sent from my MT11i using xda premium
Hey guys.
I have a problem with my HTC EVO 3D. I've been using it for a year and everything was fine until yesterday. I was playing Real Racing 3 when my phone suddenly restarted and then turned off before I could enter my PIN code and didn't boot up. I thought that it might have overheated or it was some crash or something, I put the phone to charging and it easily turned on (I must mention, that there were about 70% battery left). I charged my phone and didin't use it whole afternoon. In the evening, I was trying to unlock my phone (with about 70% of battery) when suddenly the same happened again - the phone restarted and before entering PIN code turned off at all. After that I wasn't able to boot my phone.
I tried charging it with original HTC AC charger and also using my laptop and even a car charger, but nothing changes.
When the phone is not plugged in to charging, it doesn't show any signs of being alive. I tried pressing volume down/up/camera buttons + power on button, taking off the battery for about an hour, charging the phone for ~6 hours. Nothing works.
However, I realised that when I connect the phone to my laptop, there is a 'new device is connected' sound, but I am not able to access my memory card or do something else. Also, when the phone is charging, the red charging light is on, which after a few hours turns to green and after some more time disappears at all. When trying to turn on the device while it is charging the red light disappears as soon as the power button is released ant comes back after about 20 seconds.
Sorry for such long story and for my bad English. I am very disappointed. I still have a warranty, but I dont want to take the phone there, because the fixing lasts at least 2-3 weeks and also since I'm unable to boot my phone, there are a lot of my personal information in it, such as passwords,messages, bookmarks and so on, left.
So, is there anything I could do or should I take my phone to service?
P.S. The phone is not rooted and never was. Everything is original and up to date.
shvogrius said:
Hey guys.
I have a problem with my HTC EVO 3D. I've been using it for a year and everything was fine until yesterday. I was playing Real Racing 3 when my phone suddenly restarted and then turned off before I could enter my PIN code and didn't boot up. I thought that it might have overheated or it was some crash or something, I put the phone to charging and it easily turned on (I must mention, that there were about 70% battery left). I charged my phone and didin't use it whole afternoon. In the evening, I was trying to unlock my phone (with about 70% of battery) when suddenly the same happened again - the phone restarted and before entering PIN code turned off at all. After that I wasn't able to boot my phone.
I tried charging it with original HTC AC charger and also using my laptop and even a car charger, but nothing changes.
When the phone is not plugged in to charging, it doesn't show any signs of being alive. I tried pressing volume down/up/camera buttons + power on button, taking off the battery for about an hour, charging the phone for ~6 hours. Nothing works.
However, I realised that when I connect the phone to my laptop, there is a 'new device is connected' sound, but I am not able to access my memory card or do something else. Also, when the phone is charging, the red charging light is on, which after a few hours turns to green and after some more time disappears at all. When trying to turn on the device while it is charging the red light disappears as soon as the power button is released ant comes back after about 20 seconds.
Sorry for such long story and for my bad English. I am very disappointed. I still have a warranty, but I dont want to take the phone there, because the fixing lasts at least 2-3 weeks and also since I'm unable to boot my phone, there are a lot of my personal information in it, such as passwords,messages, bookmarks and so on, left.
So, is there anything I could do or should I take my phone to service?
P.S. The phone is not rooted and never was. Everything is original and up to date.
Click to expand...
Click to collapse
Perhaps try a new battery or take it in and have them try one. Sounds like a battery issue.
Sent from my SlimRom jb'd EVO 3D.
aqualls said:
Perhaps try a new battery or take it in and have them try one. Sounds like a battery issue.
Sent from my SlimRom jb'd EVO 3D.
Click to expand...
Click to collapse
Thanks. I took it to service. I hope they'll repair it.
I finally got my HTC back a few days ago. They changed the motherboard and I had to buy a new battery since the old one was dead and warranty for it was only a year.
But I've faced several unexpected crashes during these few days. I think 3 or maybe 4 times when I took the phone after not using it for couple of hours and tried to unlock it, the phone didn't unlock and instead turned on. I really don't like this, because if my phone turns off whenever it wants, I may be unreachable
Does anyone knows what that means and what should I do if this keeps happening?
shvogrius said:
I finally got my HTC back a few days ago. They changed the motherboard and I had to buy a new battery since the old one was dead and warranty for it was only a year.
But I've faced several unexpected crashes during these few days. I think 3 or maybe 4 times when I took the phone after not using it for couple of hours and tried to unlock it, the phone didn't unlock and instead turned on. I really don't like this, because if my phone turns off whenever it wants, I may be unreachable
Does anyone knows what that means and what should I do if this keeps happening?
Click to expand...
Click to collapse
This happens on stock rom?
MrJyrks said:
This happens on stock rom?
Click to expand...
Click to collapse
Yes, the soft has always been and is stock.
Then it must be a hardware issue. If your warranty has not expired, take it to the warranty service.
MrJyrks said:
Then it must be a hardware issue. If your warranty has not expired, take it to the warranty service.
Click to expand...
Click to collapse
Well as I said I dont want to take it there because it takes about three weeks or more till I get back my phone.. It would be the third time in two months and it really annoys me.
Couldn't this be software issue? I mean I've been reading some similiar threads and I found out that some app might be killing the phone. So I did hard reset yesterday and after that installed only well known essential apps (Google services and some others) and after that the phone didin't crash for almost two days. Unfortunately, it did turned off a few minutes ago. I've installed only 8 Ball Pool and Smart Keyboard Pro recently, so I will try unninstalling them both and let's hope the phone won't crash again. Is there any ideas what else may I do in case it doesn't work?
shvogrius said:
Well as I said I dont want to take it there because it takes about three weeks or more till I get back my phone.. It would be the third time in two months and it really annoys me.
Couldn't this be software issue? I mean I've been reading some similiar threads and I found out that some app might be killing the phone. So I did hard reset yesterday and after that installed only well known essential apps (Google services and some others) and after that the phone didin't crash for almost two days. Unfortunately, it did turned off a few minutes ago. I've installed only 8 Ball Pool and Smart Keyboard Pro recently, so I will try unninstalling them both and let's hope the phone won't crash again. Is there any ideas what else may I do in case it doesn't work?
Click to expand...
Click to collapse
Id recommend doing a factory reset on the phone and not installing any app for at least a week to confirm its not a hardware issue, but I strongly believe it is. If it fails youll have to take it to a sprint store and hope the clerk is in a good mood and give you a new phone the same day.
try a new battery
The battery is new, I had to buy it only a week ago, because the service stated that the old one was dead.
Hey all,
so a few months ago my SGS2 went off. It was an interesting behave of it, it just started to turn off sometimes, without any reason, without any popups (eg. battery low) or anything. I was really curious about this problem but I didnt have a single idea of what happened to it. Like a week later, it didnt turn on at all. I disassembled it, and found out that my secondary microphones cable broke. I thought that was the problem, so I ordered a new module (which includes vibrating motor, secondary microphone, ear-piece, and the jack).. I waited 3weeks, the first one arrived broken. I waited another month, and today the second one arrived in one piece. I put it inside the device to see if it works but its not. NOW the problem is, like it was before I ordered this module, when I try to turn the phone on, it doesnt do anything at all.(with the broken secondary mic cable it did, it went till the samsung logo and then bam, blackout) IF I put it up on charger, it says the battery is FULL, and from then, I push the power button and it starts to turn on, but goes until the Samsung logo, or sometimes it did boot, but thats rare, and then again BAM, blackout. Now I was like wtf? So i tried to reach recovery, I did a full hard reset to the full stock SGS2 ROM, tried other kernels, recoveries, ROM's, but nothing helped me. NOW If i enter DOWNLOAD mode without the charger, it says "Low battery! Cant download." and this happens right after i plugged the charger out, and it told me that the battery is full (what a liar), but when i plug the charger in, I can reach DOWNLOAD mode, and Recovery mode too, but they do blackouts after a few minutes too...
Any ideas?
Would be happy if anyone could help me out...
thanks :good:
pandeszyo said:
Hey all,
so a few months ago my SGS2 went off. It was an interesting behave of it, it just started to turn off sometimes, without any reason, without any popups (eg. battery low) or anything. I was really curious about this problem but I didnt have a single idea of what happened to it. Like a week later, it didnt turn on at all. I disassembled it, and found out that my secondary microphones cable broke. I thought that was the problem, so I ordered a new module (which includes vibrating motor, secondary microphone, ear-piece, and the jack).. I waited 3weeks, the first one arrived broken. I waited another month, and today the second one arrived in one piece. I put it inside the device to see if it works but its not. NOW the problem is, like it was before I ordered this module, when I try to turn the phone on, it doesnt do anything at all.(with the broken secondary mic cable it did, it went till the samsung logo and then bam, blackout) IF I put it up on charger, it says the battery is FULL, and from then, I push the power button and it starts to turn on, but goes until the Samsung logo, or sometimes it did boot, but thats rare, and then again BAM, blackout. Now I was like wtf? So i tried to reach recovery, I did a full hard reset to the full stock SGS2 ROM, tried other kernels, recoveries, ROM's, but nothing helped me. NOW If i enter DOWNLOAD mode without the charger, it says "Low battery! Cant download." and this happens right after i plugged the charger out, and it told me that the battery is full (what a liar), but when i plug the charger in, I can reach DOWNLOAD mode, and Recovery mode too, but they do blackouts after a few minutes too...
Any ideas?
Would be happy if anyone could help me out...
thanks :good:
Click to expand...
Click to collapse
oh and if it matters, its GT-I9100, 2 years old.
if you can get your hands on a different battery, i would recommned you to test it with that too.
as your device is 2 years old and i am assuming you havent changed the battery yet, there are strong chances of battery life getting over.
banjara said:
if you can get your hands on a different battery, i would recommned you to test it with that too.
as your device is 2 years old and i am assuming you havent changed the battery yet, there are strong chances of battery life getting over.
Click to expand...
Click to collapse
thanks for your response!
well today i am about to test a new battery, i hope thats what the problem is... an extra thing, and yes im stupid because of this but i left my battery in the phone for the 2 months while it was off... a friend told me that it can cause the batterys death, is that possible?
If u want to leave your phone switched off then it's better to charge it and then remove the battery from the phone. So there is a possibility that your battery is Screwed because of that time when you kept it in the phone itself.
Sent from my SM-G900H
Hey there. Out of nowhere today my phone rebooted on it's own and is now stuck on the "LG Life's Good" splash screen. I have the AT&T version (H900) and bone stock everything (I have not messed with bootloaders or rooting or anything). I tried removing the battery and this also does nothing. Anyone else have this issue and know what to do to fix it?
Thanks
Update: After letting the phone sit for about 20 minutes it magically booted and is now working fine... not sure what happened.
Have you tried doing a factory reset of you phone?
1) Turn off the phone.
2) Then hold down the Volume Down and Power button together for a couple of seconds.
3) As soon as the LG logo is displayed, let go of the Power key, keep pressing the Volume Down and then press once more the Power button.
Afterwards you should see a factory reset menu on your screen.
4) Confirm process by choosing appropriate options using Volume rockers to navigate and Power button to confirm.
5) Now your phone should restart.
6) Success! The hard reset has just been completed.
I am having this same problem.
Was using Pandora and GPS. It cut off and has not come back on. I attempted to open in safe mode recovery mode l and tried to-do a factory reset.
When I did the reset It went through the erasing process but when it rebooted it stayed on the LG screen. I've tried all the "common" trouble shooting suggestions... Its been two hours now.
Any new experiences with this issue?
Im also having the same issue with my V10 - Verizon model. Watching a YouTube video and it reset and got stuck on the LG logo splash screen. Followed instructions to do a factory reset and after about 45 min of being stuck on the factory reset screen after I confirmed it reset and booted up. All data and setting were still saved, and after about 3-5 minutes it reset again and went right back to being stuck on the LG splash screen.
Any other advice? or is it just dead?
I am having the same issue with my stock AT&T V10. It randomly turned off, then I couldn't even get it to turn on. No charge screen. No Life's Good. I took out the battery and it would get to the blinking red question mark, but there is no way that I can see that I can use the phone without the battery. Sometimes the phone will boot to the LG screen, but mostly it will not. Even if it does, it will shut down after 3 mins or so.
Once I tried to hard reset it, and the phone just vibrated until i took the battery out. So I dont know whats going on. The phone has been running warm when playing Pokemon Go so maybe that's the culprit? Not like I was playing it all the time though.
Luckily I moved *most* of the new baby pictures over to the microSD. Ugh, I hope I can get the rest!
downstat said:
I am having the same issue with my stock AT&T V10. It randomly turned off, then I couldn't even get it to turn on. No charge screen. No Life's Good. I took out the battery and it would get to the blinking red question mark, but there is no way that I can see that I can use the phone without the battery. Sometimes the phone will boot to the LG screen, but mostly it will not. Even if it does, it will shut down after 3 mins or so.
Once I tried to hard reset it, and the phone just vibrated until i took the battery out. So I dont know whats going on. The phone has been running warm when playing Pokemon Go so maybe that's the culprit? Not like I was playing it all the time though.
Luckily I moved *most* of the new baby pictures over to the microSD. Ugh, I hope I can get the rest!
Click to expand...
Click to collapse
@downstat what a coincidence that i happen to have run into the exact same problems as you today. Phone turned off suddenly, wont turn off, took out and put back battery and now it goes into LG screen for a few, and it vibrates when i attempt safe mode. wth is this...
jjall said:
@downstat what a coincidence that i happen to have run into the exact same problems as you today. Phone turned off suddenly, wont turn off, took out and put back battery and now it goes into LG screen for a few, and it vibrates when i attempt safe mode. wth is this...
Click to expand...
Click to collapse
@jjall Very odd. Glad I am not the only one, though! I chatted with an AT&T service tech last night and he basically said he has no idea what is going on, but what he read about something similar indicated that the phone and all the files are most likely corrupted. Luckily I moved most of the photos over to the extra microsd, I am going to an AT&T service center to see if they can work any magic and retrieve any other files. Last night the tech started a warranty replacement and the new(ish) phone is on its way.
I did get it to boot to the white safe mode screen but was not ready to say erase all, just in case it erases the photos. I chose to restart the phone and nothing, just black. Every once in a while the phone will just vibrate for 30 seconds before shutting down while the screen is black. Other times I get the soft vibrate as though it is turning on, but nothing happens. Some times I get the LG screen, but then that just turns off. No rhyme or reason except that I at least get some response after the phone and battery have been apart for a while.
I'll update when I get back.
downstat said:
@jjall Very odd. Glad I am not the only one, though! I chatted with an AT&T service tech last night and he basically said he has no idea what is going on, but what he read about something similar indicated that the phone and all the files are most likely corrupted. Luckily I moved most of the photos over to the extra microsd, I am going to an AT&T service center to see if they can work any magic and retrieve any other files. Last night the tech started a warranty replacement and the new(ish) phone is on its way.
I did get it to boot to the white safe mode screen but was not ready to say erase all, just in case it erases the photos. I chose to restart the phone and nothing, just black. Every once in a while the phone will just vibrate for 30 seconds before shutting down while the screen is black. Other times I get the soft vibrate as though it is turning on, but nothing happens. Some times I get the LG screen, but then that just turns off. No rhyme or reason except that I at least get some response after the phone and battery have been apart for a while.
I'll update when I get back.
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Yeah. I get the same thing. I'm taking it to att today to see if anything can be done. My only problem is that I dropped the phone a few months ago, the only time i've dropped it, and lens came off without me noticing. I'm pretty sure that voids the warranty. Either way, i'll see if i can pay for an upgrade or something. Good luck to you.
jjall said:
Yeah. I get the same thing. I'm taking it to att today to see if anything can be done. My only problem is that I dropped the phone a few months ago, the only time i've dropped it, and lens came off without me noticing. I'm pretty sure that voids the warranty. Either way, i'll see if i can pay for an upgrade or something. Good luck to you.
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My guys said they could not do anything, but as I was playing with the phone, it magically came to life! I was in the process of moving all the photos to the microsd, then it froze, crashed, then wouldn't turn on. So it's possible! They mentioned taking it to a cell-phone tech place to see if they could do anything as they have better tools to help fix things. Dunno what that would do to the warranty. The tech guys did say they dont carry any spare parts or batteries for the V10 because it never has a problem. I told them that there is a rash going around and they might see it soon.
I did notice that the colder i kept the phone, the more of a chance that it would *at least* turn on, before crashing. So at least there is hope...somewhere. Hoping a new battery will help maybe, even though it seems to be a hardware issue.
How's your luck @jjall?
downstat said:
My guys said they could not do anything, but as I was playing with the phone, it magically came to life! I was in the process of moving all the photos to the microsd, then it froze, crashed, then wouldn't turn on. So it's possible! They mentioned taking it to a cell-phone tech place to see if they could do anything as they have better tools to help fix things. Dunno what that would do to the warranty. The tech guys did say they dont carry any spare parts or batteries for the V10 because it never has a problem. I told them that there is a rash going around and they might see it soon.
I did notice that the colder i kept the phone, the more of a chance that it would *at least* turn on, before crashing. So at least there is hope...somewhere. Hoping a new battery will help maybe, even though it seems to be a hardware issue.
How's your luck @jjall?
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Actually, i just got home and I decided to try out to see if it worked. I got the 0% battery sign. Plugged it in and it actually seems to be charging! So i'm hopeful. I also noticed that my phone has been getting hot lately. And that my battery life was crap. But that's just LG. I talked to an ATT customer service rep. and they told me that I could have the camera lens replaced so that my phone would be covered for an exchange. Even if it turns on, i'm going to exchange it just as soon as save all my files. Hopefully they'll take it now that it's working....
EDIT
it decided to turn on while it was charging. Froze on booting screen. It was HOT. Like I almost dropped it.
Hmm, I was going to say "CONGRATS!" but sorry. Did the battery get hot or did the phone itself get hot? Feels like mine is getting hot at or near where the led flash is. Gonna let it stay in this LG welcome screen for a bit and find out. I'm wondering if a new battery would help, but I have to wait until the 19th though before my replacement shows up.
Also, were you playing Pokemon go before? Wondering if that is what started this all.
Hello!
So the same thing happened to me. I was not playing any games on my phone. I had JUST clocked out of work using an application on my phone and sent a text. It has turned off on its own and didn't want to even turn back on. I removed the battery and set it back in.. it turned on to the LG screen and stayed until it blacked out again shortly after.
Same issue with TMO LG V-10 here. Was using phone and it went black and shut down. Now in a loop with the LG boot screen. It tried a few times then just goes black.
Well I just got my replacement and the new battery didn't do anything to help the broken phone. Guess I am going to lose some important pictures. I have a few days to keep on trying before I have to send it back to AT&T. Interesting this is happening to a few people all around the same time.
@Buzzbee21 did you notice your phone running hot at all before the shut down? Mine was running hot a lot, so maybe the heat protection is the problem.
At time yes. Not so much when it did quit. However, I left it sit on a fan and chilled it, and one time when I was able to get to the wipe screen, before it quit again, it got very hot in the afformentioned area.
Less than a year old. Getting a warranty replacement, but still disappointed as I think having the replaceable battery and abiltiy to put a large Micro SD card in it, along with the finish, camera, and Audio make the V10 one of the nicest phones out there.
downstat said:
Well I just got my replacement and the new battery didn't do anything to help the broken phone. Guess I am going to lose some important pictures. I have a few days to keep on trying before I have to send it back to AT&T. Interesting this is happening to a few people all around the same time.
@Buzzbee21 did you notice your phone running hot at all before the shut down? Mine was running hot a lot, so maybe the heat protection is the problem.
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this may sound weird but the same thing happen to me.... put the phone in the freezer for a while then boot it up but be prepared to get your pics, music, etc off of it quick... mine works fine until it warms up to room temp, then back in the freezer it goes to do it again... did it like 4 times today and saved over 1600 pics, bunch of videos and music. (saved them to a mircoSD card)
Wow. This happened to me last night, and I thought it was the weirdest thing. I wasn't even using my phone. It was sitting on my dinner table, and I noticed the screen on with the LG logo. I went over and picked it up. It stayed on the logo a few minutes, so I took the battery out. Then I turned it on, nothing but LG screen. I kept messing with it with a combination of Power/volume down and finally got it to come on to my home screen. It worked for about five minutes before being wonky again. I took the batter out all night. I'm hoping that I can get it to come on again today (I've tried 10 times and not been able to) so that I can make sure the developer options is checked, then I can hook it to the computer and mess around with it.
Thanks for this thread. It seems most of us just started having this issue in August. I'm planning on getting the V20 next month, but I need this one to last until then. haha Please keep us updated if anyone figures anything out and I will do the same.
Slight Update
SoIDecidedTo said:
Wow. This happened to me last night, and I thought it was the weirdest thing. I wasn't even using my phone. It was sitting on my dinner table, and I noticed the screen on with the LG logo. I went over and picked it up. It stayed on the logo a few minutes, so I took the battery out. Then I turned it on, nothing but LG screen. I kept messing with it with a combination of Power/volume down and finally got it to come on to my home screen. It worked for about five minutes before being wonky again. I took the batter out all night. I'm hoping that I can get it to come on again today (I've tried 10 times and not been able to) so that I can make sure the developer options is checked, then I can hook it to the computer and mess around with it.
Thanks for this thread. It seems most of us just started having this issue in August. I'm planning on getting the V20 next month, but I need this one to last until then. haha Please keep us updated if anyone figures anything out and I will do the same.
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SO, not saying this will help anything but, after messing around with the phone for several hours I've learned this:
If you take the battery out, then plug it into your laptop, then turn it on: a battery icon will pop up with a ? on it.
From there, if you hold down the VOLUME down key, and insert the battery, it will take you into the quick boot menu automatically. Unfortunately I never set that up, and not it will not allow me to set it up. I assumed I could get to safe mode from there. This is the first time I've seen where I would have to "set up" the quick boot menu. This is my first LG phone though. I usually use HTC, or MOTO.
Now, the more interesting thing is, begin as I did last time.
Phone off, battery out, plug into computer, power on. Then hold the UP volume key as you insert the battery and it will take you to your "Tethering" option. So for most of you that have this problem, maybe you will be able to get the data to back it up. Unfortunately for me, it tells me I have to do a Firmware update first, and to not unplug the USB connection until it is complete. If your firmware is up to date, maybe it will allow you to do back up (I thought my firmware was up to date, but guess not).
I hope this helps someone, and I do hope that someone can build on what I've done so far so we can figure out how to at least get our data off the phone.
downstat said:
Hmm, I was going to say "CONGRATS!" but sorry. Did the battery get hot or did the phone itself get hot? Feels like mine is getting hot at or near where the led flash is. Gonna let it stay in this LG welcome screen for a bit and find out. I'm wondering if a new battery would help, but I have to wait until the 19th though before my replacement shows up.
Also, were you playing Pokemon go before? Wondering if that is what started this all.
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The phone got hot. It was getting hot starting from around the power buttons. And it sometimes got hot before i downloaded pokemon go. Not as often, but it happened from time to time. I think it might be because i'm no longer using the original power usb cable.... idk. Just waiting for a replacement.
Can you say the first 3 digits of the serial number of the device to boot loop problem?