I'm not sure how it happened, but I noticed a crack in the glass of my tab's bezel. It is in the bottom right-hand corner, below where the notification area would generally be holding it in landscape mode. The crack doesn't cover the screen so I figured it was no big deal as everything was working fine.
Now a week or two later I'm noticing really weird issues with the touch response. Most of the time everything is working just fine, but every now and then things will either lock up and I can't interact with the device at all, or it will randomly start swiping through all my homescreens moving to the right. I also seem to have extra difficulty getting a response when touching near the edges of the screen.
I did a factory reset but the problem persists- it seems like a hardware issue but since it is happening so sporadically I am wondering if there could be anything else going on. Anyone encounter anything like this?
Related
Wow. Just noticed something really odd with the keyboard/screen, but then it could be my phone!
If put your phone on a flat surface (ie table) - try type some letters on the right/left/bottom edge - i find it not as responsive as if you typed in the middle part of the screen. But if you hold the phone in your hands, its perfectly fine!
Anyone else getting that weird problem?
Yep
Noticed the problem to.
I'm guessing there is some screen sensitivity changes when it knows its flat on a surface.
I guess its another on the list of things to fix when the release a new build (or some devs release soem cooked ROMs).
I wonder if this is related to the capacitive nature of the touchscreen? I can replicate the effect if the phone is flat on the surface and I'm only touching it with my typing finger. However, if I rest another finger on the device, or hold it lightly by the edges (still sitting flat on the surface) it works fine.
If this is the case, I doubt any rom will be able to fix it since it is likely to be the capacitive touch screen technology and not a software "fault" per se.
Regards,
Dave
I have seen this too. I wondered if it was a perspective thing - are you pressing the right part of the screen?
are you pressing the right part of the screen?
Click to expand...
Click to collapse
Oh yeah, looks like I am pressing the right part. It just have to be more firmer pressing those edge buttons. It doesn't matter which way the keyboard layout is.
Anyway, thanks to everyone confirming that you got the same problem. I would have thought it was hardware related, but it could be software related I suppose. Perhaps whatever software is trying to rotate the keyboard is having a hard time to work out what direction to show the keyboard is causing that weird problem
Try holding the phone between thumb and forefinger whilst it is on a flat surface and then typing. If I do this, I have no issues, but the second I remove my fingers, I then get the lack of response for the keys on the bottom row of the device.
Regards,
Dave
mines the same may be to avoid key presses in your pocket?
I have the same problem too. It isn't a problem with all capacitive screens as the iphone never used to do this (l know, I know)
So far I've found no solution, let's hope it gets a quick fix
wow, and I thought it was only me, when I put the phone on the desk, and try use my fingers it becomes really unresponsive but when I'v got it in my hand and I'm using my thumb its all fine, hmmm really weird
it's not really a fault, but more of the nature of the capacitive screen and/or software. In comparison with the iPhone, the iPhone's capacitive screen lets you type/navigate with the phone lying on a flat surface. I find that the Hero's screen requires you to apply a tiny bit more pressure and more surface-area of your finger/thumb, for it to respond. I hope HTC somehow tweak the software for this to be more responsive with less pressure/surface-area contact required so it is usable on a flat surface - don't always want to be picking my phone up to use it at work.
i confrim, using hero without touch the metal edge result in less responsivity and difficult on multitouch operation
hope new firmware can solve this, too many errors using it like a normal keyboard on a table!
Noticed the same problem when using the Hero in my In Car Holder. Makes data input into CoPilot very difficult indeed.
A couple of observations...
I actually have mine in one of those Silicon Covers - the new style 'Gel' ones (work really well and looks good too, unlike old Silicon ones). So it's not actually about having contact with metal as such.
Problem does not occure when plugged into USB.
Now this bit could just be perception rather than reality, but I tried typing while flat (USB disconnected) when touching the coated surface around the trackball and it did not seem to improve things. Trying to do the same while touching the metal area around the speaker grill did seem to improve things. You guys observing similar ?
Anyway, I'm hoping that when I have my car charger, it will fix my CoPilot problem since this should be the same as having the USB plugged in.
Zuber
Hi all,
Has anyone experience with a problem when the touch screen intermittently works, especially when you press/hold hard on the sides of the face of the phone. Without pressing down on the side, the top menu (start... x) most of the time are either unresponsive or respond as if you press elsewhere on the screen.
I'm thinking of open up the phone later tonight to troubleshoot, guessing the screen digitizer is loose or, HOPEFULLY NOT, cold solder somewhere. But if you'd heard or faced this problem before or even have an idea on what has caused the problem, I'd like to hear from you. Please help!
Thanks!
Adding info
Oh yeah, did I forget to say that not just the top of the screen, the middle part as worst. The only part of the screen is still responsive is the bottom. If I press down or punctual around the face of the phone tightly enought(?), I'd be able to have the good touch screen for a little while (5... 10 minutes) before it gone weird again.
Fixed... for now
Well, I jammed a couple of thin plastic to the bottom of the screen within the housing facelet behind the t-mobile logo... and it works... for now.
I still intend to disassemble the dawn thing as soon as I realize such quick fix has become unpractical or no longer work.
I will check back to this post again, so if you are interested, don't hesitate to reply, I'll try anything when desperate.
How long have you had the phone?
How do you carry it around?
If you got the phone recently and started carrying it around by putting it in your pants pocket, then you find the screen sometimes doesn't work well, those facts are related. A couple of years ago people used to always complain about this, and some recommended rubbing your finger firmly around all edges of the screen for a temporary fix. Others recommended forcing a business card under the metal at the edges of the screen. I got a leather belt case for mine, and the problem went away.
If you've had the phone for years and it just now started acting up, the problem might be related to a cable, connection, or something. There is a wizard service manual online. I've used its instructions to replace a screen, with no bad issues.
Good luck with your phone. The wizard is a bit old, but still pretty nice.
Haven't really seen any posts on this, so maybe I just got a lemon...
Got my Flyer last night and first thing I noticed was that I had some light-bleed at the bottom of the screen in portait mode. 2 greenish blobs to be exact. Also some more slight bleed along the right side from top to bottom. I cranked up the brightness to just how bad it was, and lo and behold, found 3 stuck pixels.
Examined it a bit more and noticed a slight gap with light passing through along the bottom edge, where the screen meets the bezel. And last but not least, also a jaggy scratch on the aluminum itself.
I'm going to take back to BB and exchange for another, was wondering if anyone else had flaws like these? HTC build quality is usually pretty good, so I was surpised to see this on mine.
Sent from my HTC Desire HD using XDA Premium App
There seems to be some different issues depending on which version people have bought (EU/US/other, Wifi only/3G+Wifi).
I have EU 3G+Wifi,32GB version, my screen and the exterior was perfect, but the touch sensors are totally irratic. Sometimes the far most left edge doesn't respond in portrait mode, some times it seems to respond to nothing at all, just flicking the home screens around, pulling the status bar down, launching shortcuts, or typing random stuff, even the soft keys are buzzing and active when this happens.
It actually did this from the first time I powered it on, and it took me 30 mins to get through the first few steps to get it up an running because it kept pressing the wrong places and quite often hitting the back soft key. I tried a factory reset, it helped slightly, tried recalibrating the keyboard, tried various hacks found around these forums, nothing helped. It seems worse in landscape mode than portrait.
I am getting it replaced by Amazon, which is quite nice since it also seems to acquire scratches very easily, even using the capacitive end of the pen has left tiny tiny marks. So, I ordered some screen protectors just to be on the safe side.
No issues with mine, sounds like you just got a dud.
No issues with my and is 16 gb wifii
Ok, just exchanged and got my 2nd one at a different BB... more problems.
This one also has some light-bleed at the bottom, but not as bad as the 1st one. Also has 2 stuck pixels, you can see them perfectly using one of those screen tester apps. And lastly, the volume rocker is loose, when I pick up the tablet, it makes a rattling sound.
Also weird, when I first booted up, had a default wallpaper of a blue skateboarding Android on a dark background... was not the normal default HTC wallpaper, wtf? lol. The box was sealed shut, had never been opened. Weird.
So back to the store again tomorrow, gonna exchange.
Edit: Tried out one of those stuck pixel fixer apps and didn't work. The stuck pixel is red, can see it perfectly on a dark background. I'd be willing to keep this one despite that, but the loose rattling vol rocker is driving me nuts. Argghh!
Ok, I guess 3rd time's a charm because I got Flyer #3 today and seems to be perfect - no dead/stuck pixels or rattling vol rocker! Everything seems solid.
Interestingly, on #1 and #2, the 3d carousel effect never worked at all. But on this one it works fine. Really surprised I had to go through 2 bum units first to finally get one that wasn't defective..
While docked when I try to close the tab the screen flickers and turns into white. While opening I dont see this behavior, just while closing the lid (Tab). It is annoying since you may touch the tab any time to adjust its position, and the screen flickers again, even with a small touch downwards. Is it just me or a general issue?
no issues like that on mine.
Is that a connector problem or what? God! Another TR Prime problem then. I'm really going to sell this crap.
nope, haven't seen that happen.
I just discovered that when it is on a straight surface and you push from the left side there is no flickering. But I generally hold it in the air and try to close. So every time I am trying to find the right pressure point to avoid the flickering.
Yeah, that sounds like a bad connector. Are you sure the Prime is fully 'clicked' into the docking station? I've found that mine doesn't always click all the way in (very noticable when it's closed and the screen is not quite flush with the keyboard). Though even then, I haven't see that flickering. Sorry!
It does not do that on mine. Not an issue.
So, I have the HTC Desire 610 and i have had it for around 5 months now. I use a body glove case that sometimes comes off in my pocket. However, on the actual phone there is a "dead spot" which is a vertical line about a finger width in width going down the right side of my screen. it does not respond to touch, but acts like i am pressing both sides simultaneously on either side of the column. Also, the rest of the screen is becoming less responsive, requireing multiple taps to select something. Why? How do i fix this?
This is a common problem a lot of people have and the simply don't know why. Under the screen is something called a digitizer, which maps where you fingers are and sends the data to your phone, telling it what to do when you touch it. If it gets damaged, you get things like unresponsive spots on the screen and sometimes the screen will go crazy, and go all over the place. A new digitizer is needed, although there hard to put in and time consuming, so I recommend getting a new screen entirely.