I have searched the forums and couldn't find an answer to this so please forgive if a repeat. I just started using WiFi on my EVO 3D and I noticed that although I can still download email from my private email addresses I cannot send them. If I switch back to 3g I can send just fine. My Yahoo and Exchange accounts are fine. I tried going through the account set up and it says my outgoing message server isn't responding. Not sure what to try. My husband has the EVO 4G and this isn't a problem for him.
In a separate issue everytime I boot up my phone I get an error saying that MessagesCS is having an issue and allows me to report to HTC and then I have to force close. HTC couldn't tell me how to fix it. Their suggestiong was to reset the device which I will only do as a last ditch effort.
If you know anything on either of these issues, please respond.
bookluvr4u said:
I have searched the forums and couldn't find an answer to this so please forgive if a repeat. I just started using WiFi on my EVO 3D and I noticed that although I can still download email from my private email addresses I cannot send them. If I switch back to 3g I can send just fine. My Yahoo and Exchange accounts are fine. I tried going through the account set up and it says my outgoing message server isn't responding. Not sure what to try. My husband has the EVO 4G and this isn't a problem for him.
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Click to collapse
First thing which comes to mind, for sending of "private email" makes me think the outgoing mail server might some type of security in place to block it from being a spam relay. Common forms of security for private outgoing email servers are: blocking certain ip addresses including potentially public hotspots, or might require a certain type of authentication, etc.
Without more detail around what type of "private email" you're referring to, it is hard to specifically give advise on what type of approach to take. If the "private email" is through a cable/dsl carrier, they (or a google search) might be able to shed more light on the type of security they have in place on their outgoing mail server.
I know from personal experience, using Gmail thru the Gmail app, incoming and outgoing should work just fine over WiFi, 3G and 4G without having to change any settings in the app.
bookluvr4u said:
In a separate issue everytime I boot up my phone I get an error saying that MessagesCS is having an issue and allows me to report to HTC and then I have to force close. HTC couldn't tell me how to fix it. Their suggestiong was to reset the device which I will only do as a last ditch effort.
Click to expand...
Click to collapse
Could you screenshot this issue? I've never heard of it and I find it interesting it has a report to HTC feature along with a Force Close. Unfortunately, it doesn't surprise me HTC wasn't able to give you a reasonable solution.
If you wanted to get more technical, the best troubleshooting information you could provide for this issue would be a copy of your logcat surrounding when the FC occurs.
There are some apps on the android market under a search for "logcat" which can help pull this debug log from the phone. I personally use adb (android debug bridge) which is provided in the android sdk to access the logcat and troubleshoot software issues on the phone.
Hope some of that helps or at least points in a productive direction!
i will be spending a week in japan (narita/ tokyo) next month and would like to stay connected (voice, texting, data) while there. however, i'd like to do this in the most cost-effective (ie cheap as possible) way.
i am currently with an AT&T plan. my SGH-i777 is rooted, running CM7, and is sim-unlocked.
where do i go from here?
will i be able to use this phone at all?
can i buy a prepaid sim and use that instead for the duration of the week?
rental phones? (i have read about rental phones, etc, but it seems you may be required to present local (japanese) id.)
sweetrobot said:
i will be spending a week in japan (narita/ tokyo) next month and would like to stay connected (voice, texting, data) while there. however, i'd like to do this in the most cost-effective (ie cheap as possible) way.
i am currently with an AT&T plan. my SGH-i777 is rooted, running CM7, and is sim-unlocked.
where do i go from here?
will i be able to use this phone at all?
can i buy a prepaid sim and use that instead for the duration of the week?
rental phones? (i have read about rental phones, etc, but it seems you may be required to present local (japanese) id.)
Click to expand...
Click to collapse
My guess would be a prepaid SIM. I THINK the I777 has support for the bands that NTT DoCoMo uses.
I don't know how much prepaid SIMs in Japan cost or their cost effectiveness though. Probably better to ask in a forum related to travel/tourism in Japan since that's a generic non-phone-specific question once you go beyond band support.
I have used this:
http://www.wireless.att.com/learn/international/roaming/travel-guide.jsp
Click on "Use the Travel Guide" and select your country and phone. It says the I777 is compatible with both voice and data.
But prepaid SIM is definitely the way to go.
stone_ship said:
. . . But prepaid SIM is definitely the way to go.
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Click to collapse
+1
10char
Forget about a prepaid sim from docomo they want all sorts of paper work. Either long term stay or id papers (Japan is rather xenophobic) softbank does have prepaid but you will need a Japanese friend to get it for you. Other than that check with some sellers online that sell multi national prepaid sims. Att will screw you over with international charges
I forgot to mention you may be able to find a raku raku phone ( prepaid ) not sure if it comes with a sim or not though
Go to Howardforums.com and look in the Japanese phone section. They may have some more answers for you
Check out xcom global WiFi hotspot. Easiest way to stay connected.
hexproject said:
Check out xcom global WiFi hotspot. Easiest way to stay connected.
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Damn! Wish i saw this earlier- leaving in a few hours.
I will 100% keep it in mind.
Anyway, definitely not going the prepaid phone or sim way, as the rates, aside from all the paperwork as mentioned, are higher thant he romaing rates i will gfet by simply using at&t. also, at&t will work on nttdocomo and softbank networks, which have the biggest presence in the regions i will be visiting.
thanks for the suggestions and ideas!
so, i just got back.
first, after calling at&t, i had to enable roaming on my account (free setting so one can connect to the carriers while romaing), which enabled me to connect to either softbank or ntt docomo, both of which had equally great signal in tokyo- ginza area. worked well in shibuya, and roppongi as well.
i had disabled data while roaming, and also disabled the auto-retrieve of sms. for some reason, sms messages came through anyway... is that an issue with my rom (cm7)?
since we had wifi in our room, i used the Viber app for voip calling, text and picture messages, while google voice via the Groove IP app for calling anyone who didn't have Viber, including landlines in the US and canada. Groove IP is a must if you plan on calling any US/ canada numbers while away- the voice quality was nearly flawless, and you can also receive calls if you enable call-forwarding on your carrier, and set google voice to forward calls to google chat (which end up in Groove IP).
if anyone else is travelling, and needs some suggestions, just post a reply. i think now, after the fact in my case , i have it all down.
I'm deploying to Kuwait. Definitely keeping this thread in mind!
MaxRabbit said:
I'm deploying to Kuwait. Definitely keeping this thread in mind!
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Click to collapse
Foremost, no matter the country you represent, thanks for your support!
Now, this sounds like you will be there a while. I'm guessing you will have some basic wifi access while at base. If that's the case, I recommend a few things:
1. Get Viber. It's completely free. No ads, no signup! It automatically scans your contact list and will tell you what other users in your existing contact list have Viber installed. It works on Android and iOS, so be sure to tell those you most often talk to to also get Viber. It's by far one of the most transparently integrated applications I've used in that it has no learning curve, and works immediately out of the box.
The downsides are: requires a data connection (in your case, wifi), and both parties must have the app installed. Other than that, sending pictures and texts is a breeze, and voice quality is superb over wifi. Keep in mind, the other party can receive your communication via Viber simply over their 3g/4g, and don't necessarily have to be on wifi themselves.
2. Assuming you are based in the US or Canada, get yourself a Google Voice account setup asap, if not already done. This allows you to call any phone (mobile or landline) in those regions entirely free. You can call using your computer while on wifi.
3. Get Groove IP. Grovoe IP requires a Google Voice account. Pairing the two allows you to make and receive calls on your mobile, using data, or wifi.
The power of using Google Voice paired with Groove IP is that, while you're on wifi when abroad, you can call a mobile or landline directly- unlike in Viber's case, whereby you can only call another Viber user on their mobile. Also, this combination, allows you to send sms, though not any picture messages- can always use email for that.
Additionally, you can receive calls via the Groove IP setup from any number(you must setup GV to forward to Google Chat- this step is in the setup instructions of Groove IP).
So, the ideal setup is this:
Get Viber, and tell all your family members and friends to get it as well
Setup Google Voice and Groove IP
Before leaving, get your phone setup to forward all calls to your GV number, and in turn, setup GV to forward calls to Google Chat (which ends up in Groove IP on your mobile).
So, when you are at the base, and have your handset connected to wifi, as long as GrooveIP and Viber are running, you will be fully connected. Anyone calling your regular number as if you had never left will be able to reach you, as will any of the Viber users calling via mobile.
Sorry for the long-winded rant, but I hope I've covered some useful ground, which worked well through my experience anyway.
UPDATE
Just to mention the obvious- don't forget google chat- as long as you are on wifi, and so is the other party, you can do voice or video chat. There is modded version of google talk so at least the other party with 3g/4g access does not have to also use wifi.
MaxRabbit said:
I'm deploying to Kuwait. Definitely keeping this thread in mind!
Click to expand...
Click to collapse
Lucky, we aren't allowed to bring cell phones.
Sent from my SGH-I777 using xda premium
sweetrobot said:
Foremost, no matter the country you represent, thanks for your support!
Now, this sounds like you will be there a while. I'm guessing you will have some basic wifi access while at base. If that's the case, I recommend a few things:
1. Get Viber. It's completely free. No ads, no signup! It automatically scans your contact list and will tell you what other users in your existing contact list have Viber installed. It works on Android and iOS, so be sure to tell those you most often talk to to also get Viber. It's by far one of the most transparently integrated applications I've used in that it has no learning curve, and works immediately out of the box.
The downsides are: requires a data connection (in your case, wifi), and both parties must have the app installed. Other than that, sending pictures and texts is a breeze, and voice quality is superb over wifi. Keep in mind, the other party can receive your communication via Viber simply over their 3g/4g, and don't necessarily have to be on wifi themselves.
2. Assuming you are based in the US or Canada, get yourself a Google Voice account setup asap, if not already done. This allows you to call any phone (mobile or landline) in those regions entirely free. You can call using your computer while on wifi.
3. Get Groove IP. Grovoe IP requires a Google Voice account. Pairing the two allows you to make and receive calls on your mobile, using data, or wifi.
The power of using Google Voice paired with Groove IP is that, while you're on wifi when abroad, you can call a mobile or landline directly- unlike in Viber's case, whereby you can only call another Viber user on their mobile. Also, this combination, allows you to send sms, though not any picture messages- can always use email for that.
Additionally, you can receive calls via the Groove IP setup from any number(you must setup GV to forward to Google Chat- this step is in the setup instructions of Groove IP).
So, the ideal setup is this:
Get Viber, and tell all your family members and friends to get it as well
Setup Google Voice and Groove IP
Before leaving, get your phone setup to forward all calls to your GV number, and in turn, setup GV to forward calls to Google Chat (which ends up in Groove IP on your mobile).
So, when you are at the base, and have your handset connected to wifi, as long as GrooveIP and Viber are running, you will be fully connected. Anyone calling your regular number as if you had never left will be able to reach you, as will any of the Viber users calling via mobile.
Sorry for the long-winded rant, but I hope I've covered some useful ground, which worked well through my experience anyway.
UPDATE
Just to mention the obvious- don't forget google chat- as long as you are on wifi, and so is the other party, you can do voice or video chat. There is modded version of google talk so at least the other party with 3g/4g access does not have to also use wifi.
Click to expand...
Click to collapse
Groove IP sounds awesome! That seems like the most practical solution since everyone already has my Google Voice number!
And thank you for YOUR support!
skatin707 said:
Lucky, we aren't allowed to bring cell phones.
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
Who is "we"?
MaxRabbit said:
Groove IP sounds awesome! That seems like the most practical solution since everyone already has my Google Voice number!
And thank you for YOUR support!
Who is "we"?
Click to expand...
Click to collapse
I keep finding these threads trying to make calls out of mexico.
THE SOLUTION IS NOT TO USE GOOGLE VOICE GOOGLE VOICE DOES NOT WORK OUTSIDE OF THE US
bobsled sounded like a good alternative but no one can hear me on the other end
redking117 said:
I keep finding these threads trying to make calls out of mexico.
THE SOLUTION IS NOT TO USE GOOGLE VOICE GOOGLE VOICE DOES NOT WORK OUTSIDE OF THE US
bobsled sounded like a good alternative but no one can hear me on the other end
Click to expand...
Click to collapse
Did you need to necro this 4 month old thread though?
Sent from my SGH-I777 using Tapatalk 2
redking117 said:
I keep finding these threads trying to make calls out of mexico.
THE SOLUTION IS NOT TO USE GOOGLE VOICE GOOGLE VOICE DOES NOT WORK OUTSIDE OF THE US
bobsled sounded like a good alternative but no one can hear me on the other end
Click to expand...
Click to collapse
Why did you have to tell them that. I don't think they need to know that since it's been 4 months.
The answer is, people don't look at dates. They just see a problem and think "hey, my post count could use a boost...feck it!" And dive right in. In all fairness he could be blind and have everything being read to him. In which case maybe he missed it telling him how old the thread was.
Sent from my SGH-I777 using xda premium
(on Net10) On the road I can usually get a browser to open but not much else seems to work the way it should. Navigation, Places, Latitude can't seem to determine my location, or find anything I search for, using towers. If I enable GPS I get my exact location but still can't find destinations (searching...goes on forever). Voice searches always end with "Connection problem". These problems occur whether I'm showing 4 bars of H+, or anything less. In other words--always.
If I'm in a place with wi-fi then all works fine and without hesitation.
No problems with calls, SMS, or MMS.
Can someone please clue me in to the different types of wireless data so I can understand what's not working?
Error msg from Google maps.
An update for future Google visitors: It's taken me lots of time and many calls to the mostly-inept reps at Net10 to get to the bottom of my strange on-road data behavior. I still don't have an answer to my question about
different "types" of data but after a full day of .08Mbps dl speeds I made yet another call and it was finally discovered that when Net10 ported my phone number the rep created a new account for it. When I called to register it it was incorrectly provisioned.
The many calls to Net10 where I was constantly assured "my account" is properly set up was a waste of time--they were looking at the wrong account.
This hopefully is rare so might not be any use to anyone but don't give up bugging them till you get the performance you were promised.
I didn't know where else to ask this so I created this thread to hopefully someone can help resolve my issue. Ok lets begin.
I am having issues with recieving phone calls where I live. I do not get the best of service but it works. Now the odd thing I am facing is I can get 4g outside of my house, literally outside my house. My wife has, unfortunately an iphone, and gets great service inside. She is able to recieve calls and whatnot. I am not. I will get text messages saying why I did not answer and I am not even recieveing these calls. Sometimes turning airplane mode on and off will trigger 4g which is weird but shouldnt affect calls or at least idts. As some will know I did have to Lg Flash tool to return to stock, so maybe my issue lies there, idk.
Now here is where it gets interesting. I am a google Voice user. I will recieve the voicemail but not once did it ring. I do not know if google changed something ever since merging Hangouts with Voice but its weird. I have always faced these issues no matter what phone I have used. If someone can please enlighten me with a solution I would greatly appreciate it. If this is not where to ask, mods please relocate. Thank you.
Edit: I am rooted through the stump method and I use a lot of WiFi on my phone. If that helps.
Make sure your mobile network is set to LTE/CDMA ...and not global.
I've done that and it eventually turns back to global...
Update profile and prl too
I guess I should have been more precise. I know all the basic routines to try and get good service. I am just curious if anyone else faces these issues?
Try wifi calling or maybe complain to sprint and get a free airrave. Also for Google voice there is a bunch of setting you can setup on the Web. Google "Google voice settings" and login and check all the settings. Mine were off and was sending people it didn't know directly to voice-mail.
See that's where my other problem lies... I have satellite internet because that's all that is available in my area. Sprint's airrave doesn't work with satellite internet. I've already tried. WiFi calling is my only option except, doesn't that use my internet data? I only have a set amount I can use a month.
treezy26 said:
See that's where my other problem lies... I have satellite internet because that's all that is available in my area. Sprint's airrave doesn't work with satellite internet. I've already tried. WiFi calling is my only option except, doesn't that use my internet data? I only have a set amount I can use a month.
Click to expand...
Click to collapse
Yeah that also uses data.