[Q] Facebook update issue - HD2 Windows Mobile 6.5 Q&A, Help & Troubleshooting

I am using the latest facebook app on my wm 6.5 rom. I noticed today that I am not receiving any updates. I can still post updates but cant see them. Is anybody else having the same issue
Also after a wipe it is no longer allowing me to pull through my facebook contacts. This is random. As far as I can tell I dont have secure browsing enabled on my facebook account.

Have you activated auto login?
If yes, try to logout and to login again.

Done a full wipe and started from scratch. No luck

GhostXSeries said:
Done a full wipe and started from scratch. No luck
Click to expand...
Click to collapse
try to disable https on facebook
edit: oh, nevermind, i see you have it disabled.

Its very odd. It is just the News feed and Status updates and the download of facebook pics on the contacts. I can go and update my status and everything else! It is driving me nuts!
It was fine last night. Haven't made any changes just started happenng today
EDIT: I can now get facebook pics downloaded on my contacts but still no status updates!! Must be an issue with FB.
EDIT2: Tried XDA facebook and cant get updates either. Everything else seems to be working!

Working this morning. Must have been an issue with FB yesterday! I simply hit refresh and all my news updates came through! Random!

Related

Facebook not working after update

Hey all,
I don't know if any of you have encountered this problem yet but I decided to download the Facebook for Windows Mobile App from the Marketplace and I logged in and everything worked fine untill I opened the app up later on to find it will not update, I tried on WIFI and 3G etc Nothing happens it starts to refresh (eg the rotating loading icon appeared) and then stops and it doesn't actually refresh.
Is there a way to go back to the original app? or is it all around better to use the Opera web version?
Thanks very much for your time!
Scotty
I'm running Dutty CDLC v15 and it's only started happening since yesterday. Maybe something wrong with Facebook? It works if you log out and log back in again though.
I uninstalled and reinstalled to see if it would work and it did, didn't think to try logging out to be honest ha-ha I think it may have something to do with the program. I will try and see what either Facebook or Microsoft says and hope they make a new update that actually works.
Thanks for the reply =]
Facebook itself is having problems. Been reading all over Twitter, people saying Facebook is down. Don't know how the site is,but the app definitely isn't working for me.
I posted about this over in general, was told the same thing, logging in and out seems to work but you have to log in and out every time you want to update.....
its a facebook side error though that's the bottom line......
conantroutman said:
I posted about this over in general, was told the same thing, logging in and out seems to work but you have to log in and out every time you want to update.....
its a facebook side error though that's the bottom line......
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Click to collapse
HMM .. I found a different facebook APP called XDA FACEBOOK .. it doesnt do all the things the regular facebook app does and doesnt show photos yet but it DOES refresh so I wonder whats going on...
hmmm that weird.... maybe the fb app has gone the same way as the myspace app...... right down the plughole......
Same thing's happened to me. Anyone got a reason as to why? Or is it just related to the facebook crash?
I did a hard reset and installed FB first...Refresh works...after SPB backup (Restore)...didn´t Refresh...i guess it´s no FB and no Marketplace problem...
Here´s the solution...
Delete the "Facebook" and "FacebookInfo" files in the main dir of your mobile...start Facebook, login again...and it works...
TrippleT said:
Here´s the solution...
Delete the "Facebook" and "FacebookInfo" files in the main dir of your mobile...start Facebook, login again...and it works...
Click to expand...
Click to collapse
only seems to work once.
then it's back to the 'no refresh' issue
Experiencing the same issue here, looking forward to a solution for this one.
Yeah I have not been able to get facebook to connect on my HD2 for a week now. I can still upload photos to facebook via the uploader, just cant update the app info... anyone know and app that works lol
....same here no updates possible since few days :-(
can anyone confirm if this advice is of any help?...
have you ever changed your facebook email address? check that the contact address in account settings matches your new email. i found that though i could login with my new email the old email address was still showing as contact address. i also reinstalled the facebook app so could also have been that which started it working again for me.
In my case I'm having problems logging in.
Regardless if I tick the "remember settings" square it keeps asking me to re-login with all of my credentials even after I hadn't shut off the phone... which didn't happen when I had the old Facebook Mobile version...
dahauss said:
HMM .. I found a different facebook APP called XDA FACEBOOK .. it doesnt do all the things the regular facebook app does and doesnt show photos yet but it DOES refresh so I wonder whats going on...
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Click to collapse
Hi, I'm the developer of the XDAFacebook app, and I can say that yes FB was down last week. The reason my app still worked was because the error that was breaking everyone had an easy work-around and I was able to release an update that worked.
I would say if you are not happy with the Microsoft app, please check mine out. It is still in early beta stages but will quickly become a full mobile client. Any feedback would be wonderful!
here is the link to the dev thread:
http://forum.xda-developers.com/showthread.php?t=630992
coz i search and i didnt find anything, is there any solution with this problem? because is still exist for me
geros said:
coz i search and i didnt find anything, is there any solution with this problem? because is still exist for me
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Click to collapse
+1 same problem
I don't think we'll EVER see a fix. This app was developed by MS & not facebook, like on Android or Apple. So I think it's safe to say MS has abandoned it in favor of their WP7 facebook app.
I've been using joe coolish's xda facebook app. It works great, just doesn't have all the bells & whistles yet, but will.
Other than that I do use tweetdeck & the facebook app when I switch over to android, both of those are good, especially tweetdeck, you can update twitter, facebook, foursqaure & more all at once.

Google+ and Gmail Syncing issues

Anyone else having issues not receiving emails with Google+ installed on their Evo 3D until you manually refresh? Without Google+ I get my emails fine, then I install Google+ and it all stops, I have to open Gmail and refresh, then I uninstall Google+ and I start receiving them again. What the hell?
Also, I've done a Hard Reset back to factory, sent myself emails and I get them no problem. I installed Google+ and no other programs, sent myself email and nothing. So I've pretty much narrowed it down to Google+
No problems here....
Sent from my EVO 3D using XDA app
Just in case, check your sync settings. Maybe they're not set to sync and maybe, sync is turned off. Other than that, I can't think of what else could affect you.
lopezpm said:
Anyone else having issues not receiving emails with Google+ installed on their Evo 3D until you manually refresh? Without Google+ I get my emails fine, then I install Google+ and it all stops, I have to open Gmail and refresh, then I uninstall Google+ and I start receiving them again. What the hell?
Also, I've done a Hard Reset back to factory, sent myself emails and I get them no problem. I installed Google+ and no other programs, sent myself email and nothing. So I've pretty much narrowed it down to Google+
Click to expand...
Click to collapse
yeah i am having that problem off and on sometimes i have to manually sync to get my emails and g+ notification other times i get them when im suppose to not sure whats going on with it
I'm not getting my emails on time either. I have google+ installed as well. Gonna test your theory and report back.
**Edit**
So I sent an email with google+ instaled and got nothing. Waited about 10 minutes. Uninstalled, rebooted and sent an email, got it within a minute. I think the OP is on to something.
I'm having similar issues with the sync of gmail and google+, I first noticed it when I switched on 4g which is technically not available yet but is in testing. As soon as it connected I got alerts from both services and looking at the times they were for quite a bit of time before. I noticed it seemed to be an issue when google+ was initiated. I'll test further as well.
I havent seen any issues like that at all
I have Google+ installed and have no issues receiving Gmail.
Just started having the issues but yeah. I'm going with sprint issues...
Thanks for the replies guys, I'm still having issues. As soon as I install Google+ all gmail notifications stop and I have to start manually refreshing it. Sync is turned on.
Just a quick update, following Daniel H's advice. Turning off the Google+ syncing seems to have fixed the issue. Maybe the Google+ syncing and Gmail syncing were conflicting with each other. Very strange. But anyway seems to be working good now. Getting my emails at the same time as the computer.
I'll post here to receive karma!
I came across this thread when i was googling because i was not receiving any emails. I get emails sort of frequently, around 10 per day, and i just noticed that i have gone a couple days without receiving emails. I did check my gmail app in those days to make sure i didnt have any and indeed no emails (at least showing in the app) until today i hit refresh and got like 70 emails most from days ago.
I uninstalled Google+, restarted, and the problem went away. So im acknowledging there is a problem with google+ and gmail app.

Photon 4G Facebook Sync Gone

Has anyone else noticed that Google has recinded their facebook syncing capabilities with the Photon 4G?? I had to do a data wipe on my phone and realized that even though I logged into my Facebook account, it will not let me join Facebook contacts with my Google contacts.
If I am mistaken that they have done this or if I am missing something (which I doubt) please let me know. Thank you.
I don't know if they killed facebook syncing but it does take a long time sometimes. I just wiped my phone too and going through the rebuilding process...
Unfortunately, when I try to add my LinkedIn account, I get "An internal error has occurred, please try again". I've tried numerous times (with the correct login info) and still no luck. GRRH!!!
sjamie said:
I don't know if they killed facebook syncing but it does take a long time sometimes. I just wiped my phone too and going through the rebuilding process...
Unfortunately, when I try to add my LinkedIn account, I get "An internal error has occurred, please try again". I've tried numerous times (with the correct login info) and still no luck. GRRH!!!
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Click to collapse
Yea, I've gotten that error before too. It's on the part of LinkedIn. And have you been able to join facebook contacts yet?
brianbrifri said:
Yea, I've gotten that error before too. It's on the part of LinkedIn. And have you been able to join facebook contacts yet?
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I flashed the latest SBF update and the LinkedIn problem went away!!!
UPDATE: Although the LinkedIn connection problem went away, my FaceBook contacts are NOT syncing. Not sure what's going on here.
Same issue here. Temporary fix is SyncMyPix app.
sjamie said:
I flashed the latest SBF update and the LinkedIn problem went away!!!
UPDATE: Although the LinkedIn connection problem went away, my FaceBook contacts are NOT syncing. Not sure what's going on here.
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Click to collapse
Was checking my Photon's Gallery today and noticed that the Facebook pics were coming through...checked contacts and all my contacts that are on FB were synced...took two days but it happened lol now I can get rid of F-Sync haha
Yes, I just found out about SyncMyPix and it seems to work pretty well!
sjamie said:
Yes, I just found out about SyncMyPix and it seems to work pretty well!
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Click to collapse
I was using syncmypix as well as F-Sync. Give it a total of two days and you should be good.
Is there anyway to sync Facebook contact pics with Outlook on a PC?
sjamie said:
Is there anyway to sync Facebook contact pics with Outlook on a PC?
Click to expand...
Click to collapse
Yup.
http://www.addictivetips.com/windows-tips/facebook-to-outlook-sync/

Nougat Android 7 ROM push notifications

I've had the Eragon 4.8 running for some time on my P9000 but I wasn't getting Facebook messenger messages coming through without opening either messenger or Facebook. I thought I would install the Nougat Rom and see if that fixed the issue (last Friday).
Things were the same, and now over the last few days I've gradually lost all the rest of my push notifications, no WhatsApp unless I open the app, Exchange emails very slow to register, nothing from Facebook, and now even texts are not always arriving.
Gmail stopped this morning, so I uninstalled and reinstalled it, which seems to have fixed Gmail. Have tried with the other apps to no success.
I've variously cleared the app cache, and data. Cleared the phone cache (via TWRP), and tinkered with app settings, and not managed to fix it. Any ideas??
Thanks
I'll link to my own post https://forum.xda-developers.com/showpost.php?p=69388799&postcount=2
Did you try this?
paw-e-l said:
I'll link to my own post https://forum.xda-developers.com/showpost.php?p=69388799&postcount=2
Did you try this?
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Click to collapse
Thanks, I hadn't found that thread (hours oof searching google!). I'll try it, thanks.

Question GMAIL

Does anyone else have an issue with Gmail notifications? Most of the time I receive no notifications about new email until I unlock the phone. Even then they do not always come in quickly. When I open the Gmail app they do come in.
Yes, they will "eventually" come in on their own but way later than they should. I have done every battery/data optimization/exception I can think of and find. This should NOT be happening in 2021! This is not a OnePlus phone and even then my 8T is not this bad. Also, the notification LED does not activate for Gmail while it does for Messages and WhatsApp. I have gone through every possible notification setting on the phone as well as for the Gmail app itself and made sure that using the LED was selected on them all. I hate that Gmail is installed as a system app! WHY???
Another interesting things is that Gmail is NOT listed as the default app. It is not even there as a selection. Messages is installed as a system app and it is listed as the default. WHY?
I am liking the phone, but not receiving notifications for such an essential feature as email is NOT GOOD!
The phone is causing Gmail to go into deep sleep when the screen is locked unnecessarily.
I may have found the solution. To start I went into Settings > accounts just to double check that the toggle for "Automatically sync app data" was turned on and it was. While in the same screen I tapped on my email account and then tapped on "Account sync", Here you can do a manual sync of all the various apps associated with your Google account. SO I tapped on the 3 dots in the top right and tapped on "Sync now" and the only thing that synced immediately was Contacts and maybe one other (can't remember which one. No matter how many times I would retry to do a manual sync the same thing would happen.
So I closed all of this out and went directly into the Gmail app > settings and chose my email account and scrolled down to "Sync Gmail" under the "Data usage" section and unchecked this setting. I rebooted the phone, went back into Gmail > settings my email and re-checked the "Sync Gmail" selection, rebooted again and went back into Settings > accounts > my email account > account sync and all the various apps listed in this section had now synced properly. I could tell by the time stamp for each one. I also did a manual sync again and everything in the list synced up within about 10 seconds! I was happy. I locked my phone, set it down, and within a minute or two I received several emails and the notification chime went off. I'm still not sure if the notification LED lit up or not but I think it did. Hopefully this fixes the issue.
Sometimes it isn't what is selected but the order in which you select things so as not to cause a conflict.
This is one area of Android that I think needs improvement (Samsung is the worst for this) that there are too many settings that seem redundant, counter intuitive, and conflict with one another.
Well, after writing all the previous entries I am still having the same issues with Gmail. On my OnePlus 8T every morning shortly after logging in my emails would come in without any prompting on my part. With my Xperia 1 iii I received NOTHING until I actually opened the Gmail app itself and sure enough there were about 5 emails that popped up! Something is very wrong here. I am not looking forward to a factory reset but I may have no choice. I will say this: If after a factory reset Gmail is still unresponsive I will definitely be sending this thing back!
Can confirm that there is something wrong with gmail. Just gmail. Ive tried 3rd party email apps and they work.
Totally understandable that you would prefer gmail over others. I too would actually prefer my gmail to work. I hope this is fixed in a firmware update.
hotcakes_shinku said:
Can confirm that there is something wrong with gmail. Just gmail. Ive tried 3rd party email apps and they work.
Totally understandable that you would prefer gmail over others. I too would actually prefer my gmail to work. I hope this is fixed in a firmware update.
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Click to collapse
Exactly! I decided to NOT do a factory reset because I feel that it would not help. Instead I just disabled Gmail and installed Bluemail. It has more settings than I care to mess with but at least all my email notifications arrive properly! I am glad that I am not the only one this is happening to. Is there some way to inform Sony directly that they have a problem? I liked it better when Gmail was a Play Store install! I DO NOT like it when ANY apps are installed as a service!
I chatted with Sony Tech support. They went through all the usual settings that I already tried several times. They escalated it so we will see what happens. One thing I have noticed, which may be relevant or not, is that with Blue Mail installed when I do get an email both Gmail and Blue Mail give a notification????
To me it sounds like you just need to whitelist the app in your battery saving settings.
aapok98 said:
To me it sounds like you just need to whitelist the app in your battery saving settings.
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Click to collapse
Please, while I can appreciate the suggestion, do you think I did not already go through every possible setting and permutation in an attempt to resolve this issue? I am a retired IT Systems Engineer and I have used cell phones for so long it's not even funny. Not to mention there are others experiencing the exact same thing! However, I was forced to do a factory reset this morning so "maybe" things will start to work properly.
I have exact Gmail notification issue when I got my X1iii but the issue resolved after I upgraded to 61.0.A.11.92 this morning. After switched off Gmail sync off and on and turn on the notification on individual labels, the notification was back.
It might be the previous firmware used a bad GMSCore. My device is a XQ-BC62. BTW the install step 3 did take some time but my phone didn't stuck at that step and it went through.
I have different problem with gmail notifications. For some reason notifications are always coming when in the evening I plug in my phone for charging. After a moment gmail notifications are coming. And this happens all the time.
??? Sony?
Guys please treat everyone with respect.
We are here to help each other and exchange our experience. Not to offend each other.
Thank you.
I have had a few days now with the last update = .92 and so far it appears as if my Gmail notifications are coming in exactly as they should when the phone is locked. For sure much better than before the update. So whatever Sony did in this update (besides the security update) is working for me. The LED is also lighting up properly for Gmail! Good job Sony!
Gmail still does not sync automatically for me on the .92 update. Factory reset and it works for a bit but once after a while it stops. No amount of uninstalling GMS updates or clearing its data will get it working again, so I have no idea what happened.
darwinmach said:
Gmail still does not sync automatically for me on the .92 update. Factory reset and it works for a bit but once after a while it stops. No amount of uninstalling GMS updates or clearing its data will get it working again, so I have no idea what happened.
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Click to collapse
Have to ask...you did give Gmail unlimited data? Also, you did set Gmail to "excepted" in battery settings?
Even the most experienced sometimes miss things.
jaseman said:
Have to ask...you did give Gmail unlimited data? Also, you did set Gmail to "excepted" in battery settings?
Even the most experienced sometimes miss things.
Click to expand...
Click to collapse
Just to be sure, I went through and double checked that Gmail, Google Play Services, and Google Services Framework all had:
* Battery/Power-saving Feature: Excepted
* Unrestricted data: Enabled
Still didn't resolve my sync issues
Did you try this: settings > accounts > tap your email google account > account sync > has everything synced fairly recently? Any of them appear to be stuck, not spinning? Top right 3 dots sync now, does everything finish syncing?
Just adding that I noticed this problem after the .92 update. I'm not sure if its there before. So the .92 didn't solve the issue on my end, glad it solved yours.
aapok98 said:
I haven't had issues with gmail but I have had the kind of issues described in OP with other phone models and similar apps and the cause was a bit too eager battery optimization settings so I honestly thought it was the cause here too.
If it was not, then it is a shame I couldn't help.
But as a response to your comment: No. I don't think people here are idiots. I just think you are one.
Click to expand...
Click to collapse
You make it sound like you think people are idiots because as already mentioned in the FIRST POST, he already excepted his apps from battery optimization. If you still ask people if they have done so, you obviously think we are idiots, since you ask a question that has already been answered. Grow up please.
Edit: Here let me quote it for you:
I have done every battery/data optimization/exception I can think of and find.
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Click to collapse
THREAD CLEANED
Hi! Just popping in to leave a reminder for everyone: keep it civil, on-topic and refrain from responding to posts that you think are offensive or hateful. Just report if you feel something isn't right and let us take care of it for you.
Regards,
shadowstep
Forum Moderator
Testing out a potential fix which seems to be working for now.
I found out that my phone backup isn't working either. Manually pressing the button, the backup keeps telling it failed and asks me to try again later. Searching online, there are some that suggest to remove the screen lock to see if backup starts working again.
After I removed my screen lock, I cleared cache/storage of Google Play Services, Google Services Framework and Gmail. Then I rebooted my phone and left it a while to let it fully boot. I can now backup my phone, and I am getting my Gmail notifications. Now I am observing to see if this is permanent..
If the fix is permanent, at least on my end, it seems that Sony's build of android has buggy encryption. This was an issue with other brands too.
Update on my problem. Firstly, after trying the above, I noticed a few days later that in general I wasn't getting notifications from anything. I concluded that I messed up Google Services too much and therefore factory reset my phone.
After that and readding my google account, My notifications was fixed, except Gmail still wasn't getting notifications, but phone backup started working. I was about to give up and use another email app, when today the September security update arrived in 61.0.A.14.3 update. Being desperate to try anything I updated without hesitation.
This seems to fix the problem and I am getting my gmail notifications.
Not getting my hopes up too much and just continue monitoring but I hope this the end of my google problems.

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