Not able to connect to pc - HD2 Windows Mobile 6.5 Q&A, Help & Troubleshooting

Hello,
I am having the following problem. A friend of mine just bought a hd2, secondhand. He wants to run android on the phone so now i have been trying for about 4 hours to get the phone connected to my pc. I have been searching all over hte net for answers to my problem, but nothing i found helped.
Problem: when i want to connect the phone to my pc it is found, but cannot be installed. I only get the message unknown device and ther it stops. I have tried all the solutions that can be found on the net but nothing hepled.
HELP

Have you installed ActiveSync (till Windows XP) or Windows Mobile Device Center (since Windows Vista) on your PC, before you connected the HD2 to your PC.
...and just out of curiosity: If your friend wants to run/use Android, why he bought a second hand HD2 instead of a second hand android device?

Good question. He was offered the phone and thought why not. Reaaly thnking about it came later. Oh well.....
WMDC is installed. I am using win 7 ultimate x64. I also tried it on another machine with xp and active sync 4.5. Same result.

Related

Computer will not recognise hero

hi, have looked through all forum and cannot find if anyone has solved there problem of computer not picking up hero, i have windows 7 but also did it on vista before I upgraded.
tried different roms but still not working tried drivers no go, htc sync reinstalled and nothing.
if any one has any ideas that would be amazing
this might sound a little obvious but when you connect it to your computer, yes it will say connected on your phone but you actually have to 'mount' your phone before your computer will reconise it. to do this you go into your notifications and do it that way. or at least thats what ive found (as i am also running windows 7)
yeah nothing comes up on my hero as it did before either, tried looking all over the net, tried reinstalling the drivers from vista and all of that. tried re flashing roms but nothing, really piss poor, ready to smash the thing up.
Sparra said:
hi, have looked through all forum and cannot find if anyone has solved there problem of computer not picking up hero, i have windows 7 but also did it on vista before I upgraded.
tried different roms but still not working tried drivers no go, htc sync reinstalled and nothing.
if any one has any ideas that would be amazing
Click to expand...
Click to collapse
On the Telus HTC Hero I also had to go to Settings--->Applications--->Developement--->Enable USB debugging
I have a slightly different problem. I have windows 7 x64 and I can mount my Hero, but I CAN'T sync with outlook. Are there any workarounds? I tried to set up adb usb drivers but it didn't help
yeah done that mate, nothing happens, cant believe it no amount of wipe and reflash sorts it out, tried on a couple of computers nothing tried everything i can find!!
thanks for replys
alex_mib said:
I have a slightly different problem. I have windows 7 x64 and I can mount my Hero, but I CAN'T sync with outlook. Are there any workarounds? I tried to set up adb usb drivers but it didn't help
Click to expand...
Click to collapse
Hi Alex,
I have same issues (Windows 7, 64 bit, HTC HD2).
My workaround is this:
make sure phone is not connected
remove any installs of Windows Mobile (starting with the instance of driver update)
re-start PC
reinstall Windows Mobile Device centre from Microsoft (I get an error on the device install, this seems normal)
restart PC
I then attach HD2, then go into tools;Active Synch and attach the HD2 to the PC
The USB device connection sound !
Then Windows installs the device driver
Then Windows Mobile Device Centre sees the HD2
I have also removed the PIN/Password at startup as this seems to help.
Not sure how long it will last, in the past Ive only had a couple of days...but at least it connects.
Hope this helps.
BTW PC is a DELL Studio
411 said:
Hi Alex,
I have same issues (Windows 7, 64 bit, HTC HD2).
My workaround is this:
make sure phone is not connected
remove any installs of Windows Mobile (starting with the instance of driver update)
re-start PC
reinstall Windows Mobile Device centre from Microsoft (I get an error on the device install, this seems normal)
restart PC
I then attach HD2, then go into tools;Active Synch and attach the HD2 to the PC
The USB device connection sound !
Then Windows installs the device driver
Then Windows Mobile Device Centre sees the HD2
I have also removed the PIN/Password at startup as this seems to help.
Not sure how long it will last, in the past Ive only had a couple of days...but at least it connects.
Hope this helps.
BTW PC is a DELL Studio
Click to expand...
Click to collapse
Isn't that just for Windows Mobile phones??? Hero is on android, I don't think it gonna work
realised this is the same problem as this, http://forum.xda-developers.com/showthread.php?t=556335, god knows how im going to sort it though seems i have tried to update amon ra's recovery and it hasnt worked. any ideas on this?
yes.. i have issues with hotsync too....
on Windows XP
was working last week...
this week.. it dont work...
I can still mount my SDcard.. and read and transfer files...
but HotSync does not see or connect to HERO..
any ideas??

zune not connecting to mozart

I've windows 7 64bit and zune is not getting connected to my Mozart any more. I uninstall, reinstalled the zune and every time gets the message "cannot connect to phone, disconnect it restart it and then connect". I've restarted the phone many time.
Actually my phone is saying update available and connect your phone to Zune. Any other way to update my phone?
Ok, found a solution on the web that try connecting your phone from another profile on the computer. It worked and I've got the phone updated to 7008.
However, how to fix my own profile on that computer so I can sync my phone with my stuff?
Any suggestion to repair my computer profile so i can connect the Zune with my Mozart?
ZeeShh said:
Any suggestion to repair my computer profile so i can connect the Zune with my Mozart?
Click to expand...
Click to collapse
Unplug Mozart
Uninstall Zune
Unistall WinPhone 7 dev tools if u got em
Go regedit
Go to HKLM\System\CurrentControlSet\USB
Delete all Mozart related VID's
Run some reg cleaner to remove any other traces of zune
Reboot
Reinstall Zune
Plugin mozart
Winning.
Hi Sirstoner,
did this twice but nothing change.
However, if i logon to the same computer with different logon, it works.
Any body has any solution
Cannot sync my contents with Mozart as it does not connect via Zune.
cheers...
The same problem happened with me without any solution so installing new windows will be the solution​
oops, you mean just because of Zune not connecting with Windows 7 phone, we need to reinstall the whole Windows 7 OS ?
bit confused here...
Need help !!!
have uninstalled / installed Zune 3 times, resetting phone to factory settings. When I connect my Mozart via USB cable the Zune SW starts but doesn't connect with the phone.
cheers...
Any body has any idea that if I replace my HTC Mozart then I 'll be able to connect it to Zune on my PC?
Hi All,
Seems like problem does not have any fix yet. I returned the phone to Orange UK (due to some other issues as well), got the replacement phone and it's working fine; connecting to ZUNE as well.
BUT, we should get some response from Microsoft as well that why this is still a bug?
cheers...
I have simliar problem here.
When my phone connected, my computer doesn't reganize anything
hey guys, sorry for bothering, I got my mozart yesterday, it will connect to internet automaticly, how to make it become manually?

help pls.

hi
i recently got hd2 t moble running kumar's leo premium rom v2.6 wwe.
problem is that i cant synchronise it with the laptop. message appers "usp device not recognised" but phone gets charged while connected to laptop.
i m having windows 7 and windows mobile device centre running in my computer.
pls somebody help me correct this issue.
thanks.
Update win mo dev center from the Microsoft wmdc webpage.
samsamuel said:
Update win mo dev center from the Microsoft wmdc webpage.
Click to expand...
Click to collapse
hi,
thanks for the response. i have already tried these,
1. changed the cable and tried different ports of the computer
2. hard resetting the phone
3. uninstalled and reinstalled the wmdc
4. restarted laptop while phone is connected and vice versa
5. connected phone in bootloader mode. it said "serial". no change after connecting
phone.
6. checked with different computers
nothing worked. still it says "usb device not recognised"
what else can i do?
would a new rom flash via the micro sd help? my hd2 already has the custom rom installed. so i guess no need to install hspl.

[Q] HTC TITAN the problem of detecting

Hi, first of all I would like to apologize for my English.
After installing this ROM dynamics7 2.0 ZUNE longer detect my phone. I tried to reset the phone but it did not work. The USB cable is definitely good because he installed the ROM.
I tried different roms but it did not work. Trying on another computer or do not give. The phone is not detected by the Zune. mistake can be seen in the computer drivers. the system can not retrieve them. I will add that the installation of Roma do not have any problems.
What could it be?
freebo21 said:
Hi, first of all I would like to apologize for my English.
After installing this ROM dynamics7 2.0 ZUNE longer detect my phone. I tried to reset the phone but it did not work. The USB cable is definitely good because he installed the ROM.
I tried different roms but it did not work. Trying on another computer or do not give. The phone is not detected by the Zune. mistake can be seen in the computer drivers. the system can not retrieve them. I will add that the installation of Roma do not have any problems.
What could it be?
Click to expand...
Click to collapse
Restart the device in bootloader mode and look for the word "serial" to change to "USB". If so, you have a connection to your PC
berrywr said:
Restart the device in bootloader mode and look for the word "serial" to change to "USB". If so, you have a connection to your PC
Click to expand...
Click to collapse
It's not that but thanks. Loading a bootloader mode by rom without any problem.
Zune does not detect my phone when connected nothing happens. I'm only in device manager two errors:
1.The Windows has stopped this device because of the reported problems. (Code 43)
2.driver this device are not installed. (Code 28)
To find a driver for this device, click Update Driver.
Please help because I do not know what to do with this phone.
I think that when I go into a different mode vol-+ power zune starts but displays an error (the device can not be restored to a previous version)
Of course, before installing custom roms I did not have this problem.
freebo21 said:
It's not that but thanks. Loading a bootloader mode by rom without any problem.
Zune does not detect my phone when connected nothing happens. I'm only in device manager two errors:
1.The Windows has stopped this device because of the reported problems. (Code 43)
2.driver this device are not installed. (Code 28)
To find a driver for this device, click Update Driver.
Please help because I do not know what to do with this phone.
I think that when I go into a different mode vol-+ power zune starts but displays an error (the device can not be restored to a previous version)
Of course, before installing custom roms I did not have this problem.
Click to expand...
Click to collapse
What is your Zune version number and OS version?
berrywr said:
What is your Zune version number and OS version?
Click to expand...
Click to collapse
Zune is the latest version from the download of microsoft (4.8.2345.0). zune is installed on Windows 8 I would add that before the original ROM (before flashing custo rom) everything worked. I tried on another computer without success. I have uploaded a clean Tango, without effect.
freebo21 said:
Zune is the latest version from the download of microsoft (4.8.2345.0). zune is installed on Windows 8 I would add that before the original ROM (before flashing custo rom) everything worked. I tried on another computer without success. I have uploaded a clean Tango, without effect.
Click to expand...
Click to collapse
What about putting your phone in bootloader mode and will it read USB below when connected to pc?
bery you dont get it man have problem syncing the titan with zune, go to your ROM thread and read all, thats the only solution or use google
nikola92 said:
bery you dont get it man have problem syncing the titan with zune, go to your ROM thread and read all, thats the only solution or use google
Click to expand...
Click to collapse
I've inserted a correction here...I restarted by device in bootloader mode and plugged it into my laptop; Zune did not start; however, the letters "USB" do appear in the center-bottom. Rest of post remains the same...You may view your device from your PC's File/Windows Explorer by changing 3 zune driver entries via your PC registry editor and when the device is on wi-fi, you may also view other folders that are on your windows phone. My PC is running Windows 8 Professional. It is important to check if your computer and its drivers are compatible with what you're attempting to do. I don't use Zune for my multi-media copying to and from my device. I use the professional version of Windows for it's easier compatibility such was WMDC 64-bit. I don't pretend to know whether I get, don't get, have or do not have your problem; what I do know is leave no stone unturned; double check everything on your PC for compatibility...are all your drivers updated for example. I have an older 32-bit Dell Inspiron E-1505 I upgraded to 4 GB RAM and upgraded it from XP to Windows 7 Enterprise Edition (not Home Premium) and from time to time whether it was my device or my Win 8 PC; sometimes they wouldn't play nice, thus I have the same setup on my Win 7 machine and if that didn't work; pull out my Hiren's Boot Mini XP Thumb drive and enjoy some old school computing; maybe I don't get it, where I'm from, we call it Plan B...improvise!
berrywr said:
Your phone uses both Zune and WMDC when you are in Bootloader mode. You may view your device from your PC's File/Windows Explorer by changing 3 zune driver entries via your PC registry editor and when the device is on wi-fi, you may also view other folders that are on your windows phone. My PC is running Windows 8 Professional. It is important to check if your computer and its drivers are compatible with what you're attempting to do. I don't use Zune for my multi-media copying to and from my device. I use the professional version of Windows for it's easier compatibility such was WMDC 64-bit. I don't pretend to know whether I get, don't get, have or do not have your problem; what I do know is leave no stone unturned; double check everything on your PC for compatibility...are all your drivers updated for example. I have an older 32-bit Dell Inspiron E-1505 I upgraded to 4 GB RAM and upgraded it from XP to Windows 7 Enterprise Edition (not Home Premium) and from time to time whether it was my device or my Win 8 PC; sometimes they wouldn't play nice, thus I have the same setup on my Win 7 machine and if that didn't work; pull out my Hiren's Boot Mini XP Thumb drive and enjoy some old school computing; maybe I don't get it, where I'm from, we call it Plan B...improvise!
Click to expand...
Click to collapse
I tried on windows 7 pro 64 bit and win 7 home premium. It did not work. In bootloader mode to install the drivers successfully but the Zune does not detect the phone in this mode. Including the phone in normal mode, the driver installation error pops up device not recognized. Zune without the driver does not detect the phone. Previously the phone was detected under the name HTC Titan X310 is now htc eternity.
please help
I have exactly the same problem. Please help: (
vakos8 said:
I have exactly the same problem. Please help: (
Click to expand...
Click to collapse
I'm running Windows 8 Pro on my desktop; both WMDC and Zune will run when I plug my Titan into the laptop; by that I mean I'm at my Start Menu and Tiles; not Bootloader or USB Host Mode. I know that because the HTC Titan appears twice in my File Explorer on my laptop. Though my device is HSPL, I did restart my device in bootloader mode and plugged it into my laptop; it did not start Zune but it did read USB center-bottom. I may in due time get me another Titan I to play with but there's no way I'm risking my device to any further experimentation now that she's unlocked all the way and running 7.8 and runs as smooth as a baby's butt.
berrywr said:
I'm running Windows 8 Pro on my desktop; both WMDC and Zune will run when I plug my Titan into the laptop; by that I mean I'm at my Start Menu and Tiles; not Bootloader or USB Host Mode. I know that because the HTC Titan appears twice in my File Explorer on my laptop. Though my device is HSPL, I did restart my device in bootloader mode and plugged it into my laptop; it did not start Zune but it did read USB center-bottom. I may in due time get me another Titan I to play with but there's no way I'm risking my device to any further experimentation now that she's unlocked all the way and running 7.8 and runs as smooth as a baby's butt.
Click to expand...
Click to collapse
Does anyone have any ideas what it could be? Please help solve the problem.
freebo21 said:
Does anyone have any ideas what it could be? Please help solve the problem.
Click to expand...
Click to collapse
This may or may not help...I don't have my W8 laptop with me now...but there is an option in Windows that lets Windows search for the driver through WIndows Update...and it will automatically install it from the internet?
Is windows update checked to automatically search and download / install new updates?
HTC TITAN
xconomicron said:
This may or may not help...I don't have my W8 laptop with me now...but there is an option in Windows that lets Windows search for the driver through WIndows Update...and it will automatically install it from the internet?
Is windows update checked to automatically search and download / install new updates?
Click to expand...
Click to collapse
help someone? Zune still does not see the phone. The system can not install the driver why are these problems (it does not recognize the phone)
Did not you guys try to play with USB to Video function? If yes - switch it off and reboot.
HTC TITAN
AndrewSh said:
Did not you guys try to play with USB to Video function? If yes - switch it off and reboot.
Click to expand...
Click to collapse
It's not possible. Windows does not recognize the phone. Install different ROM and nothing. Even on a clean TANGO same
+1
Hy every Body,
I have the same problem , and i know one other person with the same problem !!
This default appears with the Rom Deepshinnig V2 (The DeepShining v2 Works Well). After I have flash with 3 different roms, the stock rom tango and the last Eburon 7.8 Rom (in use now). But i still can't connect My titan on diferents Computers where Mozart connect normally.
I can't Switch Usb Video Out
Thanks alls for ideas or directions to follow !!
Domipasc
problem
help someone?
domipasc said:
Hy every Body,
I have the same problem , and i know one other person with the same problem !!
This default appears with the Rom Deepshinnig V2 (The DeepShining v2 Works Well). After I have flash with 3 different roms, the stock rom tango and the last Eburon 7.8 Rom (in use now). But i still can't connect My titan on diferents Computers where Mozart connect normally.
I can't Switch Usb Video Out
Thanks alls for ideas or directions to follow !!
Domipasc
Click to expand...
Click to collapse
you have a very old rom. dotcompt came out with V3 awhile back. other than that I havent used usb video out.
xconomicron said:
you have a very old rom. dotcompt came out with V3 awhile back. other than that I havent used usb video out.
Click to expand...
Click to collapse
I've never used the Dynamic ROMs but I can't stand using Zune so I tweaked my registry to make my Titan visible via Windows/File Explorer, I'm curious as to whether any of you with this problem can connect your devices to the developer tools with Windows Phone 7.x for side loading apps.

[Q] USB Device not Recognized - HTC EVO 4G LTE on Windows 8.1

Good morning all,
I am looking for help. I can't connect my phone to my Dell Inspiron 15 Laptop running Windows 8.1. I would like to connect my phone as a USB device to via USB cable to transfer photos, videos and music back and forth. I used to be able to do this, but for some reason it has stopped working. Now when I connect the phone I get the notification "USB Device not recognized". When clicking on the bubble, it expands to "The last USB device you connected to this computer malfunctioned and Windows does not recognize it".
The phone connects successfully to a Dell Precision M4700 running Windows 7 Enterprise SP1 and a HP Pavilion running Win 7 Home Prem SP1. The USB cable is original. So my guess is that it has something to do with Windows 8.1.
As I mentioned, it worked in the past before on this computer, but now it won't recognize as a USB device. Also, this problem also appears on an old HTC EVO and a Samsung Intercept. They connect to the Win 7 laptops, don't get recognized on the Win 8.1
I have read ideas about deleting USB from Device Manager or updating drivers for Win 7, but nothing specific about Win 8, so I haven't tried anything yet. I did unplug, remove battery from laptop, reboot, removed battery from phone (the old EVO, the new one I can't), etc. Cable and phone work fine on Win 7, not on Win 8.
Any ideas on how to solve this are greatly appreciated.
I believe you'll need the Intel drivers for everything to work properly. Check out this thread for more info.
http://forum.xda-developers.com/showthread.php?t=2347317
Magnum_Enforcer said:
I believe you'll need the Intel drivers for everything to work properly. Check out this thread for more info.
http://forum.xda-developers.com/showthread.php?t=2347317
Click to expand...
Click to collapse
Thanks for pointing out the thread. I have gone through all of it, but I am not using ADP or Fastboot. I haven't installed any drivers other than HTC Sync (which I uninstalled after they didn't work). Some of the solutions ask to look up the android device on Device Manager to update drivers, but I don't see the device on the list.
Sorry for being such a noob, but I am frustrated I can't connect my phone as a USB drive to transfer photos, etc. Any specific ideas I can try?
Thanks again.
Im haveing teh same probum verry annoying!

Categories

Resources