[Q] No service error - Galaxy S II Q&A, Help & Troubleshooting

Hi guys
This is related to my brother's Galaxy S II. He had been using it for a couple of weeks when suddenly (according to him, wouldn't say if he dropped it or anything), he got disconnected from the mobile network.
He rebooted the phone, and got a no service error. When going into Mobile Network settings, it reads 'Insert SIM to access mobile network settings', even with the SIM inserted.
I tried his SIM in his phone - no luck.
I tried my SIM in his phone - no luck.
I tried his SIM in my phone - works.
Tried flashing two new ROMs - no luck.
I suppose this is the phone's SIM reader, then, but have you had any similar problems with it? Do you reckon this will be covered by warranty?
Thanks in advance.

You tried his sim on your phone and no luck? I thought you said his phone is the one wiyh no signal? Anyway, can you still see the imei on his phone?
Sent from my GT-I9100 using xda premium

Yes, I tried his sim on my phone too, just to see if the SIM was broken (which it wasn't). His phone has no signal, that is correct.
IMEI and IMEI SV list 'unknown' in phone info, but on the original boxing it's listed as 358150044627942.

Baseband also Unknown?
Maybe he flashed some custom Roms and lost his imei.
Sent from my GT-I9100 using XDA App

Yes sir, Baseband is also unknown. He wouldn't know how to flash custom ROMs, so I doubt that's the case.
Is this something we can fix ourselves, or would it need shipping off to service?
Thanks.

If you are sure that he doesnt flash any custom rom and only update with KIES you should bring the phone to Sammy support.
You can search the forum and find some threads were people lost their IMEI 'cause they flash custom roms. Then you can recover it when you backuped your EFS.
http://forum.xda-developers.com/showthread.php?t=1261948
But in this case you i think you havent any EFS backup.

My mistake: I had flashed LightningMod to his phone, but he had no problems using it after I flashed it -- the error only appeared after a couple of weeks.
OK, so seems like we're just gonna send it to Samsung, as I'm leaving the country on Tuesday anyway. Have reverted to stock rom and kernel, and I guess we'll blame it on KIES or something. Judging on our past experiences with Samsung it shouldn't be a problem anyway.

Please use the Q&A Forum for questions Thanks
Moving to Q&A

Don't forget to reset the flash counter using a jig..
Sent from my GT-I9100 using xda premium

Related

[Q] No Outgoing/Incoming Calls / SMS

my friend gave me SGS II with the following problem:
when dailing the phone just close the call
when dailing to phone its just output busy signal.
1.Phone is not locked to any Carrier (i checked).
2.has bars when inserting Sim Card.
3.Rooted/Custom ROm installed.
4.Phone see the Sim Card Carrier.
5.Mobile Network state is unaviable.
6.Serial Number is unknown
OS : 4.0.3
Thank you
Have you tried turning it on and off again?
Sent from my GT-I9100 using xda app-developers app
Try a different modem. Here is the modem thread!
All are CWM flashable and there are specific modems for Three and Orange available.
well i tried serveral modems and still the same result
if it the phone was decleared as Stolen is it possible the effect
if so can it be fixed?
full wipe and try again
also had the same problem, you probably flashed a rom on your previous rom
or maybe the rom doesnt get your apn's.
try full wipe and flash rom again, for me it did the work
First you need to know where your friend got it from.
1.If its possibly a stolen phone then it may be locked by IMEI by the last carrier used.That makes it completely useless.A phone locked by a carrier once declared stolen can not be fixed.
2.If when flashing the custom ROM the IMEI or EFS folder has been corrupt or wiped then it wont make or receive calls.
Check the IMEI number (*#06#) and make sure its the same as the one behind the battery.If it is and your friend found the phone then it may be locked as a stolen phone.
well the IMEI behind the battery is similar with the phone IMEI..
what do i need to do in order to make the phone to output/input calls?
So basically it sounds like a stolen phone, in which case you can do nothing and you will get no further help from me or this forum.
well thank you ill return it to my friend ..
It has to be the same not similar.If its only similar then its corrupt from a bad flash and can be fixed but if its the same then yes Im afraid as posted above it does sound like a locked stolen device.

Not registered on network, again

This thread is outdated and not related to the new problem with EFS coruption. Solutions proposed here wont help you if you lost your network after downgrading a ROM from MF6 to earlier.
Ok it's not the first thread about this but no one seems to have an answer. I'm trying again.
I flashed a custom ROM on a friend's phone i9300. After the flash the phone keep saying "Not registered on network". I tried everything I know.
I changed modem
I changed ROM (3X) (with full wipe)
I returned to stock
I installed GetRil (changed the baseband)
I installed Galaxsim (phone already unlock)
when I try to set the APN I get a message "registered on network" but when I do a phone call I got "Not registered on network"
Is there anyone who knows any way to solve this problem?
New sim? What all works?
Kremata said:
Ok it's not the first thread about this but no one seems to have an answer. I'm trying again.
I flashed a custom ROM on a friend's phone i9300. After the flash the phone keep saying "Not registered on network". I tried everything I know.
I changed modem
I changed ROM (3X) (with full wipe)
I returned to stock
I installed GetRil (changed the baseband)
I installed Galaxsim (phone already unlock)
when I try to set the APN I get a message "registered on network" but when I do a phone call I got "Not registered on network"
Is there anyone who knows any way to solve this problem?
Click to expand...
Click to collapse
omg thanks for creating this thread, I had no time to do it I HAVE THE EXACT PROBLEM
I wanted to install Cyanogenmod android 4.2.2 BUT SINCE IM A NOOB NO ONE WARNED ME THAT I HAD TO DO A EFS BACKUP OR whatever is called, thing is my IMEI is ****ed up, and it does says Not registered on network with my Sim card on it, it's Brand new sim card i tested it on another Smartphone and it Works GOOD, I tried like crazy looking up on the internet so many ways to fix it but the only way apparently it's using a software called octopus and a hardware wich costs a bunch of $ therefore im sure there must be a way to save that money .
i did Factory reset, tried another stock rom 4.1.2
tried airplane mode turning on and off, tried looking for networks automatically, and nothing it just says not registered on network, please help, my imei IS not barred i also am against robbery here.
please help
... Please
b-eock said:
New sim? What all works?
Click to expand...
Click to collapse
everything works fine on the phone except the call/ 3g. She came with her own Sim card but she left me the phone and I'm using my own Sim card and same result.
Now I see that the IMEI SV is 01, My phone Number is UNKNOWN( is it normal?)
Kremata said:
everything works fine on the phone except the call/ 3g. She came with her own Sim card but she left me the phone and I'm using my own Sim card and same result.
Now I see that the IMEI SV is 01, My phone Number is UNKNOWN( is it normal?)
Click to expand...
Click to collapse
yep at the end of mine says 01 aswell
Get a new sim from your carrier. Either your sim tray is broken or your sim card is. Sim card is cheap/free to replace so try that first.
b-eock said:
Get a new sim from your carrier. Either your sim tray is broken or your sim card is. Sim card is cheap/free to replace so try that first.
Click to expand...
Click to collapse
nope that doesn't work the problema is in the Smartphone imei i think some kind of bug,
zomgiloveyou said:
omg thanks for creating this thread, I had no time to do it I HAVE THE EXACT PROBLEM
I wanted to install Cyanogenmod android 4.2.2 BUT SINCE IM A NOOB NO ONE WARNED ME THAT I HAD TO DO A EFS BACKUP OR whatever is called, thing is my IMEI is ****ed up, and it does says Not registered on network with my Sim card on it, it's Brand new sim card i tested it on another Smartphone and it Works GOOD, I tried like crazy looking up on the internet so many ways to fix it but the only way apparently it's using a software called octopus and a hardware wich costs a bunch of $ therefore im sure there must be a way to save that money .
i did Factory reset, tried another stock rom 4.1.2
tried airplane mode turning on and off, tried looking for networks automatically, and nothing it just says not registered on network, please help, my imei IS not barred i also am against robbery here.
please help
... Please
Click to expand...
Click to collapse
Kremata said:
Ok it's not the first thread about this but no one seems to have an answer. I'm trying again.
I flashed a custom ROM on a friend's phone i9300. After the flash the phone keep saying "Not registered on network". I tried everything I know.
I changed modem
I changed ROM (3X) (with full wipe)
I returned to stock
I installed GetRil (changed the baseband)
I installed Galaxsim (phone already unlock)
when I try to set the APN I get a message "registered on network" but when I do a phone call I got "Not registered on network"
Is there anyone who knows any way to solve this problem?
Click to expand...
Click to collapse
sounds like (both of you) your EFS folder is corrupt - the only way i've read of repairing it is to have a back up. service center for repair is the only option AFAIK.
The IMEISV means nothing, don't even worry about it. Know what you're talking about before you blurt out crap.
b-eock said:
The IMEISV means nothing, don't even worry about it. Know what you're talking about before you blurt out crap.
Click to expand...
Click to collapse
mwahahahah "blurt out crap" PMSL :laugh:
Hehe hehe... hehehehe... fk u..
Hehehehe!
“BUT SINCE IM A NOOB NO ONE WARNED ME THAT I HAD TO DO A EFS BACKUP“
No one should have to warn you! Do some reading first! Fk your imei!
b-eock said:
Get a new sim from your carrier. Either your sim tray is broken or your sim card is. Sim card is cheap/free to replace so try that first.
Click to expand...
Click to collapse
Like I said I've use my friend SIM and my SIM both makes no difference on the phone. Maybe it's the tray
Kremata said:
Like I said I've use my friend SIM and my SIM both makes no difference on the phone. Maybe it's the tray
Click to expand...
Click to collapse
Usual suspects .
Sim you tried another .
Sim carrier unusual to be damaged .
IMEI wrong .
No phone number details standard with many roms .
Network details not entered or incorrect or wrong CSC .
Wrong modem unlikely .
Best to restore phone to original firmware .
http://forum.xda-developers.com/showthread.php?t=1978840
Return to service .
JJEgan said:
Usual suspects .
Sim you tried another .
Sim carrier unusual to be damaged .
IMEI wrong .
No phone number details standard with many roms .
Network details not entered or incorrect or wrong CSC .
Wrong modem unlikely .
Best to restore phone to original firmware .
http://forum.xda-developers.com/showthread.php?t=1978840
Return to service .
Click to expand...
Click to collapse
First I restored the phone with the nandroid backup I made just before flashing. (still not register on network)
Then I restored the phone to stock Samsung with Odin (still not register on network)
The IMEI is still there(most thread I read with this problem people lost their IMEI)
The phone can connect to the network because it can retreive the time from the network.
If I make a network operator search it finds China Unicom(This is my sim card) and when I choose it it says "register on the network" but as soon as I try to call, I get the "not register on network" again.
I thought the IMEI might be block as it might be a stolen phone but I made a search on two IMEI database and it says CLEAR.
I flashed 3 Asian modems( I used to have a S3 I know the XXELJ2 was working with my sim card) and same result.
Have you tried flashing a different modem to your device and reporting the problem to your provider.
May sound obvious but the provider's logs may clearly show what is wrong and they can report it back to you.
Sent from my GT-I9300 using xda premium
JJEgan said:
Usual suspects .
Sim you tried another .
Sim carrier unusual to be damaged .
IMEI wrong .
No phone number details standard with many roms .
Network details not entered or incorrect or wrong CSC .
Wrong modem unlikely .
Best to restore phone to original firmware .
http://forum.xda-developers.com/showthread.php?t=1978840
Return to service .
Click to expand...
Click to collapse
OMG you remind me of ABATURR IN STARCRAFT 2 HoTS
hahaha cool
---------- Post added at 10:47 AM ---------- Previous post was at 10:06 AM ----------
zomgiloveyou said:
OMG you remind me of ABATURR IN STARCRAFT 2 HoTS
hahaha cool
Click to expand...
Click to collapse
anyway, tried this metod too now, and still the same ~
Hey guys, had a very similar problem to kremata (everything in EFS folder seemingly ok (IMEI and S/N were fine)), and for me it got fixed by applying Azira's Patch ( http://forum.xda-developers.com/showthread.php?t=1918601 ).
However this solution only works by rooting and if you try to return it to stock it will reverse to being a 500$ PDA sadly.
In any case, the phone is now fully functional (calling/SMS/mobile data).
hey
i can fix ur problem
djhiti said:
i can fix ur problem
Click to expand...
Click to collapse
ok

plz help

hello guys
I have a galaxy s3 and i cant make phone calls and send text messages. But my mobile data service still works flawless
Im on 4.1.2 base band i9300nelk2 build jzo54k.i9300xxemd2
my imei number is still present (no 00 or stuff like that) on status and serial number is still there
dont know what has happened working all good the other day and now its playing up. I have my efs backed up dont know whether its efs v1 or efs v2
I have been reading all day just done a full reset of the phone and cleaned the sim and re installed firmware with odin (never installed a custom road Just auto root last year this time and unrooted 3 weeks ago but was working fine till yesterday.
PLZ HELP THIS PROBLEMS IS REALLY A PAIN ( sry for the caps)
plz guys really need help this is doing my head in ( not registered on network)
I have cleaned my sim
reset factory setting
tried selecting mobile network settings
it was working perfect and then out of nowhere its saying this
plz really feeling down. was searching for a fix all night and yesterday
Have you tried flashing a different modem or reflashing your old one?
You did absolutly nothing new to the phone?
Sent from my GT-I9300 using xda app-developers app
tani786 said:
plz guys really need help this is doing my head in ( not registered on network)
I have cleaned my sim
reset factory setting
tried selecting mobile network settings
it was working perfect and then out of nowhere its saying this
plz really feeling down. was searching for a fix all night and yesterday
Click to expand...
Click to collapse
Suggest you start by reading the stickied faqs and guides .
Or take the phone to a service centre .
I have just rang tesco and my imei is not black listed. relief
I have not done any thing it was working perfect couple of weeks. i thought it might be tesco as they are upgrading networks now and then but no.
I have not put anything stupid in the phone or installed a custom rom.
I have just reinstalled the firmware via kies and still no luck it just says emergency calls only when i drag the top bar and not registered on network when i try make a phone call
When you say you have data...you mean you have data trough wifi? Or trough your privider?
Sent from my GT-I9300 using xda app-developers app
data throught my mobile sim tesco
tani786 said:
I have just rang tesco and my imei is not black listed. relief
I have not done any thing it was working perfect couple of weeks. i thought it might be tesco as they are upgrading networks now and then but no.
I have not put anything stupid in the phone or installed a custom rom.
I have just reinstalled the firmware via kies and still no luck it just says emergency calls only when i drag the top bar and not registered on network when i try make a phone call
Click to expand...
Click to collapse
This suggests you need to start at the beginning wipe phone and flash the correct stock rom for your network via Odin .
Its all in the faqs and guides alternative to reading is a service centre .
what modem do i install how do i know and how do i do that.
I have been reading around the forum and people are having same problem.
I was reading this thread is this anything to do with mine (http://forum.xda-developers.com/showthread.php?t=2529127)
is the same problem happening with s4s and notes
Dont know what country you are from...depends on where you live in the general tread there is a modem rill tread.
You can flash these through odin.
Or through custom recovery.
If you dont know/understand these terms you need to read up first
Read well!!!....if you dont know what you are doing you gonna mess it up more than it is now!
Or else take it for repair.
Sent from my GT-I9300 using xda app-developers app
im in the uk and the phone is on 3 network originally. currently its on 4.1.2 baseband i9300nelk2 build jz054k.i9300xxemd2
the imei is same as under the battery and serial number
what if eri version is unavailable and service state out of service
do you have to have root to install a modem

[Q] GT-i9300 No network

Hi all,
I am new to this forum. I have a Galaxy SIII GT-i9300 with Cyanogenmod 10.2. Last weekend I went out of range from the network in to the country side. When I came back to the city my phone would not connect back to the network. I tried to manually register it to the network Vodafone NZ but it just says "Cant connect to this network try again later. Ive tried to take out battery and sim card and sd card but no luck. I also restored my phone back to my last back up but still no luck. Just wanted to try something before I reset it. Wifi works fine.
Baseband version I9300XXELLA
Signal strength -81dBm 17asu
mobile network type HSDPA
Service state out of service
IMEI SV 01
Could it be the modem? Everything was working fine before I went out of range.
I know the IMEI number plays up but mine is ok.
Please help.
Don't post your imei number, it's like putting your bank details on the internet.
Try different sim and your sim in another phone, then wipe and flash full stock rom with odin to test for hardware fault.
Sent from my GT-I9300 using Tapatalk
boomboomer said:
Don't post your imei number, it's like putting your bank details on the internet.
Try different sim and your sim in another phone, then wipe and flash full stock rom with odin to test for hardware fault.
Sent from my GT-I9300 using Tapatalk
Click to expand...
Click to collapse
Thanks for that I removed my IMEI number.
I tested my sim in another phone it worked but the other sim didnt work in my phone.
Ive formatted my phone and flashed a stock rom the network bars did come up when I was doing the initial setup but afterwards it went off.
I am able to search for the networks but not register on to it.
Ive read alot of forums and they are all talking about wrong IMEI and serial number but mine match up to the back of the phone.
Your sim reader is faulty.
Sent from my GT-I9300 using Tapatalk
It is detecting that there is a sim as when I take it out it says no sim and when I put it back in the notification goes away.
But that might be on the right lines as when theres no sim the signal bars seems to fluctuate and when I put it back in it goes away.
Ive flashed another stock rom but its a Great Britain version but it matched up to my baseband and it did a few updates and now my baseband has changed. Now when I press "select automatically" it says registered to network but nothing happens and doesn't register to Vodafone nz. So I dont think theres anything wrong with the modem.
How would I go about checking the sim reader?
Thanks for all thr help much appreciated
You already have, 'other sim didn't work in my phone'. Take it to a service centre.
Sent from my GT-I9300 using Tapatalk
ihave the same probleme with i9300 ,i flashed the phone ,patched with ariza ,did network repair with z3x box and NOTHING
still no network .
PS: imei is good
can some 1 help with a solution ?!
thanks

[Q] My Moto E doesn't read SIM Card after having flashed Carbon Rom

Hi there guys, I got an issue with my moto E after having flashed carbon ROM. Basically it can't read any more my SIM card content.
What this means is that it can feel if the card is inserted or not (through notification bar and alerts when I remove it), but it simply doesn't work. Which includes total lack of signal (and that's not a problem of the area where I live), no contacts or text message threads, nor even it prompts me for pin on startup. I know it can't be the SIM because it's working on other devices, and my friends' SIMs work on mine.
Also apparently my external SD card seems that got corrupted, as I can't read it even on my laptop any more.
All the rooting process went down quite smoothly, and the problem came only just after I've flashed the Carbon ROM (if it matters, I actually flashed the ROM first, and then Gapps in a second moment).
I tried to flash other ROMs and even the stock ROM (without reinstalling the original recovery and locking the bootloader back though), with the hope to set things back right, but so far no luck.
I've found this thread though, where it mentions that Efs files might be corrupted
http://forum.xda-developers.com/galaxy-s2/help/reading-sim-card-flashing-rom-t1342770
but what are they exactly?
Might it be a kernel related issue? Would I be able to solve it flashing a new kernel?
I'm not an expert in this kind of stuff, hence every help is appreciated.
ok i will help you please answer my questions
type *#06# and check if you can see imei
Hi mate, sorry I didn't reply immediately, I've been caught in other commitments. I will be here at the computer the rest of the day.
I did what you said and the IMEI number turned up
il.pella said:
Hi mate, sorry I didn't reply immediately, I've been caught in other commitments. I will be here at the computer the rest of the day.
I did what you said and the IMEI number turned up
Click to expand...
Click to collapse
You're able to see imei?
Sent from my XT1022 using XDA Free mobile app
Yep
il.pella said:
Yep
Click to expand...
Click to collapse
Download phone testing app from play store and see the network mode and set it to wcdma preferred may be you don't have 3G connectivity and its forcing to use 3G and you're not able to get signal
Sent from my XT1022 using XDA Free mobile app
Prashanth Meesara: said:
Download phone testing app from play store and see the network mode and set it to wcdma preferred may be you don't have 3G connectivity and its forcing to use 3G and you're not able to get signal
Sent from my XT1022 using XDA Free mobile app
Click to expand...
Click to collapse
I've just done that, but, according to the app, the phone is in "WCDMA preferred" already. The thing is that it's not just the connectivity... but all the functions related to the SIM card (PIN, contacts, text messages threads) aren't working... And yet it detects if the SIM card (which works on other devices) is inserted or not.
il.pella said:
I've just done that, but, according to the app, the phone is in "WCDMA preferred" already. The thing is that it's not just the connectivity... but all the functions related to the SIM card (PIN, contacts, text messages threads) aren't working... And yet it detects if the SIM card (which works on other devices) is inserted or not.
Click to expand...
Click to collapse
Other Sims working?
Sent from my XT1022 using XDA Free mobile app
il.pella said:
Yep
Click to expand...
Click to collapse
Prashanth Meesara: said:
Other Sims working?
Sent from my XT1022 using XDA Free mobile app
Click to expand...
Click to collapse
No SIM can work on that device, but they do on others.
Actually I've just bought another Moto E, as I've bricked that one trying to revert it to the original setting, flashing a Stock ROM.
I've proceeded again with the whole process of flashing the same Carbon ROM (this time after the due nandroid backup), and then again, everything it's working, except for the SIM card. I'm thinking that there's something wrong with it, I'd really like to know if there are any other Moto E users with the same issue with this ROM. Actually, browsing forums around, it appears that this issue happens several time while flashing, but noone seems to know why..
That's a pity though, I'd really enjoy try out different custom ROMs on this device.
Ehy... could it be that the ROM I've flashed was intended for single sim devices only, why I have a double SIM Moto E?
That might explain why, although everything seems to work, the system doesn't enable the SIM functions.
Is there some ROM fan/developer who can actually confirm that, and also indicate me a custom ROM which supports double SIM, if any?
By the way, I managed to get back to the rooted stock rom with my last device, the first one is still there booting. Always do that goddam nandroid backup guys...
il.pella said:
Ehy... could it be that the ROM I've flashed was intended for single sim devices only, why I have a double SIM Moto E?
That might explain why, although everything seems to work, the system doesn't enable the SIM functions.
Is there some ROM fan/developer who can actually confirm that, and also indicate me a custom ROM which supports double SIM, if any?
By the way, I managed to get back to the rooted stock rom with my last device, the first one is still there booting. Always do that goddam nandroid backup guys...
Click to expand...
Click to collapse
The two variants were released in different regions so the custom ROM for single SIM might have different baseband than devices in your region.
Either flash the baseband for your region, if available or else flash a compatible ROM.
OK neo.ank, I'll give it a try.
i have the same problem too.
i was using the cm11, but don't recognize my headphones
them i get back with the stock rom but now i can't do phone calls cuz the phone can't fiund my SIM card
hi friend i have a motorola xt1022 bricked and flash con custom rom, after flash not read sim or not sim any solution for it thk
Hi same problem... not *#06# is not giving IMEI number
IMEI 1: null
IMEI 2: null
Yeah it may be a problem with ROM !
So check if your sims work on other ROM
I also got same issue. Do you had luck in solving your problem ?
same sim related message etc not working
imei number can be seen when checked using phone tester app it shows ip disconnected in telephony section what can we do now:cryingroblem is frequently like 8hrs to 1day its there and 2 days it isnt and problem started last week happened 3-4 times already. i recently got my defective battery changed
IMEI null.
What to do next?
plzz help

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