What would you do? - Thunderbolt Q&A, Help & Troubleshooting

I had problems with my data about a week ago and Big Red did all kinds of test on my phone with nothing resolved. 36 hrs. Without data and a new phone was sent to me. Now my old TB is working fine so it was Verizons service in the area that was down. My question is should I used Revolutionary root to restore my old phone and root the other or leave it as is? My phone isn't hurt always in a case and a screen protector.
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I would always keep my first brand new phone. Anything sent to you as replacement is like-new. Service is up and down as they tweak their system. Keep old phone.
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My original was sent back in June when all the problems with the reboots were going on.
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Grnlantern79 said:
I would always keep my first brand new phone. Anything sent to you as replacement is like-new. Service is up and down as they tweak their system. Keep old phone.
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i agree. whenever you get a "like new/refurbished" product, you have no idea what happened to it originally(or how good the "fix" was) or more importantly, how much use it's been put through and how much life it has left.

Related

Screen wont turn back on

Something is making my photons screen unable to turn back on without a battery pull. Anyone else having this issue? It has happened three times in less than 24 hours.
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I also keep having a feeling it has something to do with the pocket detection mode. Just happened again a few minutes ago. I'm gonna leave pocket detection off and report back tomorrow or until it happens again.
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I've had that problem too, I can see the backlight turn on but the screen stays black. I wrote it off as a bug. It only did it once every few days, and yes I did have pocket detection enabled.
Yeah it seems like a badass feature but if it is causing a bug that annoying ill have to leave it off :/
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Did it again with pocket detection off. Factory reset? Or did I get a dud phone?
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DWake014 said:
Did it again with pocket detection off. Factory reset? Or did I get a dud phone?
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I doubt its a dud if I had the same problem.
DWake014 said:
Did it again with pocket detection off. Factory reset? Or did I get a dud phone?
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Factory reset did not fix my issue.
Still happening no matter if pocket detection on or off.
Happen to me once every 2-3 days.
So its probably a software issue bc the button does work. Wonder if this is occurring on alien or homebase
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The pocket detection doesn't work for me anyways.
Sent from my Photon.
Got stuck in sleep again. Gonna try unlocking the bootloader and trying a custom rom later tonight. This is getting on my nerves
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http://droidupdate.info/news/potent...-photon-4g-“sleep-of-death”-issue-forum-talk/
Found a fix for this. Still pretty sad i have to pad the battery cover
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Screen of death didn't hold up to the ghetto mod, updated to the 198_6 sbf, crossing my fingers it will cut down on this issue
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I'm on homebase and haven't had this issue. But I also didn't have it on the stock photon either? Perhaps it's like the OTA update failing for some and not others. I remember reading some people on stock failing and some being able to do it. So I'm not totally sure......But that's something to ponder on.
DWake014 said:
Something is making my photons screen unable to turn back on without a battery pull. Anyone else having this issue? It has happened three times in less than 24 hours.
Sent from my MB855 using XDA App
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DWake014 ,
Did you get this phone recently?
This is a known issue with some phones that went out with a corrupt firmware from Motorola. There is no patch that can fix the firmware from Sprint as of now. I needed to return mine for an exchange. Sprint explained that when it gets to the area on the firmware that is corrupt, as a safety mode it basically freezes the phone and cut the power. That's why it takes a battery pull to restart the phone. There was a large batch released with this bug. I have gone through 4 Photons to get my current one with no freezing issues. I would suggest not going to the same store if possible so you get a different lot # on the replacement phone. Good luck and get that exchanged asap. Peace
My biggest concern is that I got it off of ebay... I know I can bs them and go around the question likes it none of their business but do you think they will hassle me?
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If you have an account and a phone with issues they should replace it. As long as you take it to a tech center. That MAY work.
Sent from my Photon via XDA
Yeah its still a sprint sold phone and I have the protection plan on my account. Shouldn't be too many questions asked. Btw put the leaked sbf on last night and it has been going without any screen of death. I have been shaking it around and putting it down in its front and back and it hasn't done anything. Will keep this updated if it happens again
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If you have the plan you should be fine. I got my Evo from Radio Shack and Sprint covered it. As for the SBF. I haven't flashed the new one. So not sure about it. But I haven't had the sleep of death issue either.
Sent from my Photon via XDA
You are probably fine then, about 4 hours and counting so far off the charger, longest time yet
Sent from my MB855 using XDA App
I'm glad to hear it's working for you. But yeah, Sprint should take the phone in and replace it as long as it's a software issue, and they don't see you're rooted. which most techs don't care anymore anyway. And you have the insurance. Just make sure it's a repair center.

Hard Brick (I Think)

Ok,
I took my phone back to complete stock last night using odin, this morning I wanted to update the phone so my kiddo could get the new market, after downloading kies and running the update the phone will not turn on at all. it does not show when I connect a charger and I cant get it to go into download mode. Any suggestions or is this phone now done?
http://forum.xda-developers.com/showthread.php?t=848737
I Tried this and it didn't work. I really believe my phone is completely dead!
So there is no sign of life at all? No leds or any backlight behind the screen? If not, then you are hardbricked. Kies is notorious for hardbricking phones.
You can call your carrier or Samsung and tell them your phone was bricked using THEIR software and see where that goes.
Sorry for your loss.
Nothing at all idk what they will say since I've had the phone since brand new
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I'm on the phone with Samsung now let's see what they say
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They are going to fix it for free!
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TJEclipse said:
They are going to fix it for free!
Sent from my SGH-T999 using xda premium
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I had the exact problem you did. Tmobile sent me a replacement, and now I have a phone with no scratches or dings! :victory:
Well I've had mine since the day it came out, it it's out of warranty so t-mobile won't cover it, Samsung was not going to cover it at first but after it was said and done they decided to cover it since it was there software that bricked my phone
Sent from my SGH-T999 using xda premium
This happened to me awhile back! I called T-Mobile, but as I was out of warranty, no phone could be sent! Wish I would've seen this thread before I tossed it...

[lost phone, please help!]

okay so while i was at the fair tonight, i rode one too many rides and threw up on myself and had to go home (lame me) and in the process of getting in the car i stripped down to my boxers and shoes in order to not get vomit all in my car. well stupid me forgot to take my phone, which i had layed on top of the car, off of the top of the car before i left and didn't realize it until i got home... my question is does anyone know any apps that can decently ping the phone without the gps being on (or turn the gps on and do it) it has my google account on it so i can load apps but i can't set them up... please help i just got this phone last week and love it...
There are plenty of free apps in the play store under 'lost phone' - everyone I've ever tried you had to setup on your phone first. Do you have insurance? Either way brother, good luck finding it.
Tapatalk.
no i didnt have insurance thanks though!
Prey
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Plan b
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both can be installed after the incident. There is a good thread on this in the Hercules forums in the theme section
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Your carrier can track, as well. Call customer support. Whatever you do. Do it fast before they pull the SIM and wipe
Sent from my SGH-T999 using xda premium
Samsung dive... the official Samsung phone tracker.
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my phone is dead.. unless i luck up and someone finds it and decides to charge it... i think all hope is lost :'(
oreo said:
Samsung dive... the official Samsung phone tracker.
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i am on cm10

1 concern.

So I ended up caving in and buying this phone thanks to your xda feedback. You may have responded to my topic before. I love this phone, man is it a beast of a phone for its contract price.
But anyway, only one small concern. This phone gets pretty damn hot. Is this safe at all? I mean for the phone.
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PATRICKismyHERO said:
So I ended up caving in and buying this phone thanks to your xda feedback. You may have responded to my topic before. I love this phone, man is it a beast of a phone for its contract price.
But anyway, only one small concern. This phone gets pretty damn hot. Is this safe at all? I mean for the phone.
Sent from my LG-E970 using xda app-developers app
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When I first rooted, mine got scalding hot in recovery, so hot that it would shut itself off and not turn on until cooling off. Given that, it hasn't done it since the first couple weeks, and my phone is still running excellently with no signs of slowing. I would say don't worry about it.
Eco mode helps with that.
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Mines gotten hot a few times no big probs
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i've only had mine get hot on big downloads (or big uploads thru google+) i run hotspot at work sometimes i'm on bluetooth all day, texts and calls all day, using the internet a lot (ifunny! :laugh: haha) and it doesnt get too hot. i've run nocturnal, slick rom, stock, and currently running the 4.1.2 rom and so far so good...great battery life compared to my old phones too

Bastard Stole My Wife's Phone Today.

Just wanted to vent. Put it down in the WaWa, sometime picked it up, with her purse, and took off!
Android Device Manager, not so useful. Tracked the phone until it was turned off, I sent lock and wrote commands which was accepted but have no clue if it really went through. Verizon says it's dead, even on skell services like frawg.
Asurion replacement coming, rep assured it'll be new and not a refurbished unit. Insurance it's a good thing. Venting over.
Thank God for insurance. Opportunists everywhere. That's why mine is always on hand, in my pocket or on the table in front of me. Sorry for your wife's loss. Hope it's backed up!
Next time you should install the remote tazer app for just these situations.
Sent from my VS980 4G using Tapatalk
sacredsoul said:
Thank God for insurance. Opportunists everywhere. That's why mine is always on hand, in my pocket or on the table in front of me. Sorry for your wife's loss. Hope it's backed up!
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I just got her to keep Google photo backup on. She had been turning it off.
smb209 said:
Next time you should install the remote tazer app for just these situations.
Sent from my VS980 4G using Tapatalk
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Or a way to sort the lithium battery. Explosive "fun".
That sucks someone tried to steal my gf's phone on the bus one day but thankfully there was a cop at the stop that was able to get him. and yes insurance is a life saver!
Someone tried stealing my phone. Unlucky for him I work with a lot of cops and used a plan b app. Locked the phone (to where it can't even be turned off without pin, none removable battery), tracked it as I could then activated a siren function.
Guy was pulled out of a cafe with a siren alarming phone by cops while I unlocked the phone, proving it was mine.
Good thing for insurance though. Never trust provider to track it.
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SweStag said:
... Locked the phone (to where it can't even be turned off without pin, none removable battery),...
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What app did you use?
Sent from my pipboy
tdotM said:
What app did you use?
Sent from my pipboy
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I had several installed, but if I'm not mistaken it was the one called Plan B. I believe lookout can do this too though.
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I use cerebus... Good app
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I hadn't been using Lookout on the G2..... but I turned it just now.
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