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Anyone having an issue with their TB shutting off or reboting? Mine in the middle of a youtube video. My wife had her's reboot when it was just sitting there. No new apps, task killer, nothing. Is it just buggy cuz it's new?
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Mine never did this. My phone did freeze two and all haptic feedback was gone but I pulled the battery and changed the rom. Never had a problem after that.
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We are running stock.
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ive never had that happen, but i have had the screen trip out, like its spasing and u cnt use it at all, gotta put it to sleep then unlock it and it works fine again..
is it stock? no root and/or roms?
yes I had those same problems, so I was still within the 14 days return poilcy and I took mine back. So get this I had this superman who didnt wanna exchange my phone. Trying to do a reset telling me that android phone reset at times by them selves. I told him that I already spoke to Verizon and they said I could exchange my phone no questions asked and I wasnt leaving till he did so. So take off ur superman custome and exchange my Phone.
Mine did this when I was running unrooted on stock firmware . No problems since rooting and using other roms though.
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Shut-off, reboot then Shut-off again...
Mine did this last nite/this AM? When I went to power on it got to the Thunderbolt splash and shut down again...had to plug it in even thought the bateery was at 87%!
Think I will go try the Root and custom ROM route..
Yeah I'm thinking buggy software. Guess I'll wait and see if it does it again.
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I've had it happen a couple times in the last few days.
Stock rom, unrooted
One of the times i was around %58 on battery and after the reset it was at %13
I got the extended battery....still had plenty of juice. I am beginning to think the issue is O.S. related. Seems to hang sometimes when I unlock it or start an app. Kinda like it is stalled for a second or so. Watched well over an hour of youtube today and it didn't shut off like last night.
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Yeah, just had this problem last night while using Pulse. It didn't fully rebooted, just went to the white HTC screen and back..... No Thunderbolt booting animation... First time ever. Pulse has crashed on me a couple times too, so I'm gonna blame it for now.
abvthegod said:
yes I had those same problems, so I was still within the 14 days return poilcy and I took mine back. So get this I had this superman who didnt wanna exchange my phone. Trying to do a reset telling me that android phone reset at times by them selves. I told him that I already spoke to Verizon and they said I could exchange my phone no questions asked and I wasnt leaving till he did so. So take off ur superman custome and exchange my Phone.
Click to expand...
Click to collapse
LOL you tell em!
I say we yell a verizon! Make em get rid of the security on the device. I have a feeling that may be a part of it. This is the first android htc device I've had do something weird. We have had 8 total in our home and none were ever this quirky.
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Mine rebooted twice this morning after installing the new Google Maps update. I powered it down for a few minutes, then restarted, and it's been fine since.
Crap! I forgot about that update! That may be it. I did that update just the same day. Gotta ask the wife when I get home and see if she updated her's when she had the issue.
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Well now having a look at running apps, I see what the issue is. It loads all this crap that your not using! It's in the background waiting. Why? I watched as it pulled up apps that I never opened. This it why verizon reps keep telling people to use a task killer. The os is not being utilized properly at all on this phone.
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abvthegod said:
yes I had those same problems, so I was still within the 14 days return poilcy and I took mine back. So get this I had this superman who didnt wanna exchange my phone. Trying to do a reset telling me that android phone reset at times by them selves. I told him that I already spoke to Verizon and they said I could exchange my phone no questions asked and I wasnt leaving till he did so. So take off ur superman custome and exchange my Phone.
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Click to collapse
i H.A.T.E. when they do this. they did the same thing with my Galaxy Tab when i first bought it
I'm having the same issue - phone either turns itself off or reboots itself randomly. I reboot my phone 3-4 times a day swapping out batteries. I'm running stock. Didn't want to have to root, but if people who are rooted and running a custom ROM aren't having this problem, I may have to go that route.
Get system panel from the market and check out all the crap that's sitting in the background. It's a wonder the phone runs at all.
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I have a problem where my haptic feedback stops working. This includes vibrations. It'll happen randomly. When this happens if I drop my phone onto a table (say from about an inch up) the vibration and haptic feedback work again. sounds like a hardware issue to me, anybody else having a similar problem? I haven't searched since I'm on my phone and not on a computer. can anybody point me to a fix?
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Actually it seems to work again with just a slightly forceful shake or a tap to the front or back of the phone. Wtheck is wrong with my phone lol
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Same problem here
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Weird, this has actually happened to me twice in the last three days too. Never happened before. Haven't done anything recently (haven't unlocked my bootloader yet even lol). I found that a simple screen lock and then wake will fix. It seems mine happened when too many vibrate type things happened at once and sort of killed it I guess.
mine will still not work even with screen toggling.
i assumed it was the activation of a vibration command before the previous vibrate command had finished, but i turned off the keyboard haptic feedback and its still occasionally shutting off even when i havent pressed any button yet. I am sorely annoyed at the moment..
Have the same problem notice it after flashing 1.8.3
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I am getting very frustrated with this anybody have a solution?
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Bump.
Does anybody have this probllem on 1.5.7 or 1.2.6 or 2.3.4?
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I have had the same problem. Any insight would be great.
Same here on 2.3.4
Sent via the power of a unicorn's horn.
If its a present problem in 1.8.3 and 2.3.4,
then I'm assuming its the small motor inside thats starting to malfunction... Sadness.
Can anybody on 1.2.6 or 1.5.7 verify if they have the same problem?
bump. we must solve this heinous problem.
I've noticed this since I bought this phone in Feb. So its been present on all versions for me.
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This drives me crazy as I use haptic feedback on my keyboard as I type. I hope some of the experts here can fix this (if it's software related).
beatphreek said:
I've noticed this since I bought this phone in Feb. So its been present on all versions for me.
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Click to expand...
Click to collapse
FFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFF.
TT_TT I guess I'll just turn off all vibrations.. :<
In my post on this thread's first page I said it had happened just a couple times. Since then I've noticed that it happens probably 3+ times a day lol. I too fear that it's a hardware malfunction, which is VERRRRY unfortunate. I'm sure any of us could send in our phone to get a repair, but that is a huge fatty hassle.... I wish I was in that 30 day period still, I have a ton of problems with my phone (problems that I'm unsure an SBF flash can fix). But I'm not about to dish out mula for a phone off contract
mm if we applied pudding we're no good for a warranty replacement...
I thought it was 1.8.3 or something wrong with my current install, so i did a full wipe and applied pudding as well. Now I realize its probably hardware. I do have insurance though..
Will it blend? XD
xredjokerx said:
mm if we applied pudding we're no good for a warranty replacement...
I thought it was 1.8.3 or something wrong with my current install, so i did a full wipe and applied pudding as well. Now I realize its probably hardware. I do have insurance though..
Will it blend? XD
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Click to collapse
Haha crap you're right, I totally forgot about that. Now I'm gonna have to randomly tap the back of my phone all the time xD
Perhaps once the OTA comes out that allows the unlock, perhaps we'd be okay to send it in? Claim we unlocked with what came in the update...I dunno if that'd work. Maybe I'll just buy a new Atrix elsewhere lol. Or an SGS II I've gone through too much with this phone already though!
I feel like if i traded it in for another phone I'd regret it later on (due to the advanced hardware) Once custom roms can get rid of the webtop reserve ram and get rid of motocrap, this thing will be a monster.
I want to play with the infuse (simply because texting on it is so easy) but I feel that I'd regret it later on.
Oh.. what to do. Trade in for a Desire Z and call it a day..
xredjokerx said:
I feel like if i traded it in for another phone I'd regret it later on (due to the advanced hardware) Once custom roms can get rid of the webtop reserve ram and get rid of motocrap, this thing will be a monster.
I want to play with the infuse (simply because texting on it is so easy) but I feel that I'd regret it later on.
Oh.. what to do. Trade in for a Desire Z and call it a day..
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Click to collapse
Yeah I love this phone, I'm just upset about some minor hardward malfunctions that aren't fixable with just ROMs and such. I considered trying to swap for an Inspire in some way, since it's been OC'd to 1.8 or something...even without dual core, that's fast! But I dunno. I suppose I could somehow swap for another Atrix of some kind.
Something is making my photons screen unable to turn back on without a battery pull. Anyone else having this issue? It has happened three times in less than 24 hours.
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I also keep having a feeling it has something to do with the pocket detection mode. Just happened again a few minutes ago. I'm gonna leave pocket detection off and report back tomorrow or until it happens again.
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I've had that problem too, I can see the backlight turn on but the screen stays black. I wrote it off as a bug. It only did it once every few days, and yes I did have pocket detection enabled.
Yeah it seems like a badass feature but if it is causing a bug that annoying ill have to leave it off :/
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Did it again with pocket detection off. Factory reset? Or did I get a dud phone?
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DWake014 said:
Did it again with pocket detection off. Factory reset? Or did I get a dud phone?
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Click to collapse
I doubt its a dud if I had the same problem.
DWake014 said:
Did it again with pocket detection off. Factory reset? Or did I get a dud phone?
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Click to collapse
Factory reset did not fix my issue.
Still happening no matter if pocket detection on or off.
Happen to me once every 2-3 days.
So its probably a software issue bc the button does work. Wonder if this is occurring on alien or homebase
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The pocket detection doesn't work for me anyways.
Sent from my Photon.
Got stuck in sleep again. Gonna try unlocking the bootloader and trying a custom rom later tonight. This is getting on my nerves
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http://droidupdate.info/news/potent...-photon-4g-“sleep-of-death”-issue-forum-talk/
Found a fix for this. Still pretty sad i have to pad the battery cover
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Screen of death didn't hold up to the ghetto mod, updated to the 198_6 sbf, crossing my fingers it will cut down on this issue
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I'm on homebase and haven't had this issue. But I also didn't have it on the stock photon either? Perhaps it's like the OTA update failing for some and not others. I remember reading some people on stock failing and some being able to do it. So I'm not totally sure......But that's something to ponder on.
DWake014 said:
Something is making my photons screen unable to turn back on without a battery pull. Anyone else having this issue? It has happened three times in less than 24 hours.
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Click to collapse
DWake014 ,
Did you get this phone recently?
This is a known issue with some phones that went out with a corrupt firmware from Motorola. There is no patch that can fix the firmware from Sprint as of now. I needed to return mine for an exchange. Sprint explained that when it gets to the area on the firmware that is corrupt, as a safety mode it basically freezes the phone and cut the power. That's why it takes a battery pull to restart the phone. There was a large batch released with this bug. I have gone through 4 Photons to get my current one with no freezing issues. I would suggest not going to the same store if possible so you get a different lot # on the replacement phone. Good luck and get that exchanged asap. Peace
My biggest concern is that I got it off of ebay... I know I can bs them and go around the question likes it none of their business but do you think they will hassle me?
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If you have an account and a phone with issues they should replace it. As long as you take it to a tech center. That MAY work.
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Yeah its still a sprint sold phone and I have the protection plan on my account. Shouldn't be too many questions asked. Btw put the leaked sbf on last night and it has been going without any screen of death. I have been shaking it around and putting it down in its front and back and it hasn't done anything. Will keep this updated if it happens again
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If you have the plan you should be fine. I got my Evo from Radio Shack and Sprint covered it. As for the SBF. I haven't flashed the new one. So not sure about it. But I haven't had the sleep of death issue either.
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You are probably fine then, about 4 hours and counting so far off the charger, longest time yet
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I'm glad to hear it's working for you. But yeah, Sprint should take the phone in and replace it as long as it's a software issue, and they don't see you're rooted. which most techs don't care anymore anyway. And you have the insurance. Just make sure it's a repair center.
I have this issue where my phone screen will randomly become unresponsive. To get it back all I have to do is shut the screen off and back on and the it will accept my input. The menu, home, back, and search buttons will still work just the screen wont respont to me touching it. It may happen several time in a few minutes. Then again i might go a day it only happen once. I dont recall this happening on unrooted 2.2.2 but Im not 100% sure. It does do it 2.3.3, 2.3.4, 2.3.5, and it has done it on Liberty, Eclipse, and Molten. If anyone else has run into this problem and has a way to fix it i sure would appreciate the help.
I have the same issue. Its a deffective screen. No matter what rom you are ob it will be there. And if your is like mine it was there on 2.2.2 unrooted.
Answer to it is getting a referb. But what i learned on referbs from moto (i went through 6 razr2 in one 1 hr never left the verizon store. One worse then the other) so if thats all your worring about then id say put up with it you could get one thats even more of a pos.
Its only annoying to me when it acts up while im typing a long txt or playing a game other then that its two presses and a swipe and all better (and mine happens at least 6 times a day everyday) consider yourself lucky you could have my pos dx2.
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Ok. Its not to bad I mean Ive kinda gotten use to it. Its just annoying as hell cause it always happens at the worst time.
Mine does this too from time to time. Same fix.. Turn screen off and then back on and all is well again. Hasnt done it a long time though
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Yatkoos said:
Mine does this too from time to time. Same fix.. Turn screen off and then back on and all is well again. Hasnt done it a long time though
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Click to collapse
If mine did that more then once I would be in with Verizon getting a replacement...not a refurb. No way would I deal with a unresponsive screen but mine is only a few weeks old. If you deal with them right you might get a new phone out of it. The in store employees have always treated me well.
Over the course of 6 months back when I had my Samsung Rogue they exchanged it for a new one 3 times until I got a new one. After about a month or so it would start to randomly reboot.
motcher41 said:
If mine did that more then once I would be in with Verizon getting a replacement...not a refurb. No way would I deal with a unresponsive screen but mine is only a few weeks old. If you deal with them right you might get a new phone out of it. The in store employees have always treated me well.
Over the course of 6 months back when I had my Samsung Rogue they exchanged it for a new one 3 times until I got a new one. After about a month or so it would start to randomly reboot.
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Click to collapse
Its been so rare for me it hasnt bothered me enough to worry about. Ive also had poor luck convincing people problems exist when I can't recreate them on demand.
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Yatkoos said:
Its been so rare for me it hasnt bothered me enough to worry about. Ive also had poor luck convincing people problems exist when I can't recreate them on demand.
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Click to collapse
I could never get it to reboot in there so I would explain the issue and politely suggest that I should switch to a different carrier since I cant depend on my phone and it worked every time.
I might go up to the store and see what they will do. At the worst im still stuck with the phone till I upgrade.
This sounds like a defective screen. You should look into getting a replacement.
I might go up to the store and see what they will do. At the worst im still stuck with the phone till I upgrade.
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Click to collapse
I would go in....if you play it right you might even be able to talk yourself into an early upgrade.
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Mine does this quite regularly, and I have issues typing sometimes because of this. It's incredibly aggravating, but I'm getting a GNex soon, so I'm not too worried about it anymore.
motcher41 said:
I would go in....if you play it right you might even be able to talk yourself into an early upgrade.
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Click to collapse
Now that alone would make it all worth while. Now I've got to give it a shot.
If my phone started doing that I would have been at the store before I even thought about making this thread lol.
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pacman377 said:
Now that alone would make it all worth while. Now I've got to give it a shot.
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Click to collapse
Shmooz them.with all the I love the network. Ut this screen just drives me nuts and blah blah. Then shmooz into you need a replacement cuz you've only had is x amount of days...then if they agree to it just bring up you know when I got this phone this other phone wasn't out and I would got that one. Instead of giving me a new one how about I just pay the difference with the upgrade cost like if I just upgraded now instead. I mean a sale is a sale and im just trying to have a good phone I don't trust this one not to brake again. Maybe throw in id hate to have to go to att or sprint for a good phone.
You'll be golden
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I like it. I like it a lot. Of course this never worked with sprint. But who knows. Razer here I come? Uh.... Maybe.... I hope.
03civicdx said:
If my phone started doing that I would have been at the store before I even thought about making this thread lol.
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Click to collapse
This phone is a replacement. My first x2 had an unfortunate accident at the river. This one wasn't stock for an hour before I was getting eclipse on it. So I was asking to be sure it couldn't be related to the things I had changed on my phone. If I had be certain of this yes I would have gone directly to Verizon.
pacman377 said:
This phone is a replacement. My first x2 had an unfortunate accident at the river. This one wasn't stock for an hour before I was getting eclipse on it. So I was asking to be sure it couldn't be related to the things I had changed on my phone. If I had be certain of this yes I would have gone directly to Verizon.
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Click to collapse
One sure fire way to be certain is to sbf to stock. If the problem continues then you know its hardware related.
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03civicdx said:
One sure fire way to be certain is to sbf to stock. If the problem continues then you know its hardware related.
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Click to collapse
+1
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03civicdx said:
One sure fire way to be certain is to sbf to stock. If the problem continues then you know its hardware related.
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Click to collapse
I have sbf multiple times since I've noticed it. It has done it every time, and every rom, even when i went and mixed and matched between a couple different roms. So from what I've heard it is deffinetly hardware related, which is why i asked. So to all of you who have helped me, a big thank you.
I've had this happen too. Not hardware related though. In my case it was caused by Launcher Pro. Switched to Go Launcher and haven't had a problem since. Might be something to look into if you use LP too.
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so today i got one of those crazy auto reboots on my phone. it turned off, i turned it back on, unlocked my phone, and it turned back off....repeated this process for about 10 times. did a few battery pulls, and nothing.
now my phone doesnt get passed the HTC screen. spent over 4 hours on trying to fix it and nothings working. flashed EVERY rom available for the phone along with different kernel combinations. still nothing. i am a very patient person but COME ON! this is getting ridiculous. im a pretty "important" person, if you will. and i know i have tons of calls and texts i cant get back to that are probably important.
If anyone has any ideas please let me know asap.
HTC ville here i come
My phones been running hot as of today..I hope it doesn't end up like yours. Gonna go stock when I get back home. Gonna even wipe the phone internal memory just to see if there mite be something causing it to suck.
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Have you tried this method ?
http://forum.xda-developers.com/showthread.php?t=1310506
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droidemere said:
Have you tried this method ?
http://forum.xda-developers.com/showthread.php?t=1310506
Sent from my HTC Amaze 4G using xda premium
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Click to collapse
im charging the phone while its off now, then ill try that. im just so confused on WHY it just started spazzing out on me and "soft bricked" itself...... ughh
EDIT
links are broken, im screwed =[
fuego77 said:
im charging the phone while its off now, then ill try that. im just so confused on WHY it just started spazzing out on me and "soft bricked" itself...... ughh
EDIT
links are broken, im screwed =[
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1335703
Which recovery did you have installed?
This can actually get closed now
I charged the battery all the way then took the battery out. Let it sit for a few hours then wiped, reflashed another Rom and it went through smoothly
VERY weird.
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