[Q] AGHHHH driver failure!! - Galaxy S II Q&A, Help & Troubleshooting

AHHHHHHH this is driving me nuts! I just ditched by beloved (and now very slow) cappy for a new gt9100. Great. I'm runninw Windows 7 and I can't get it to automatically install the appropriate USB drivers - the process keeps failing. So i tried to find them online and install them manually but I can't seem to find them ANYWHERE. I can transfer files to and from my phone via usb when the phone is in "mass storage" mode, other than that, as I can't find or install the right drivers i cant use samsung kies or sideload wonder etc etc. Someone please help!

sf1nkxxx said:
AHHHHHHH this is driving me nuts! I just ditched by beloved (and now very slow) cappy for a new gt9100. Great. I'm runninw Windows 7 and I can't get it to automatically install the appropriate USB drivers - the process keeps failing. So i tried to find them online and install them manually but I can't seem to find them ANYWHERE. I can transfer files to and from my phone via usb when the phone is in "mass storage" mode, other than that, as I can't find or install the right drivers i cant use samsung kies or sideload wonder etc etc. Someone please help!
Click to expand...
Click to collapse
Please be more specific.
What error message is given when you try to install Kies?
Do you have an administrator account?
Which stepst did you exactly take to get the drivers installed?

1. Ok. Kies is installed fine though it will not connect to my phone via usb cable - it keeps telling me to put the phone into 'kies mode" and keeps doing so even when it is.
2. Also, when i connect the phone to the 'sideload wonder machine' it will not install apps on my phone and tells me "error: device not found" and before that it tels me to make sure i have installed the correct drivers.
3. Every time i plug my phone in via usb and its not in the mass storage mode windows automatically (re)installs (even thought it has done this on every previous occasion) the 'appropriate' drivers. Sometimes windows informs me that this has occured successfully, though next time I plug my phone it it starts the process all over again and tells me the installation ahs failed.
I do have administrator privelages and I've tried searching everywhere for the correct driveers to install but cant find any....I swear it was so much easier trying to find drivers and complete installations on my captivate.

Yeah, Kies is horrible and the driver installation can be a pain. But that windows tries to install them again and again is strange, I never heard of that problem before.
Sorry mate, but *I* don't know what's going on. Hopefully somebody else can be of more assistance. Sorry!

Go into settings/applications/development and untick usb debug mode.
Your phone is now in kies mode and upon inserting your usb lead it should say mtp connection instead of usb. Hope this helps
Sent from my GT-I9100 using xda premium

Please use the Q&A Forum for questions Thanks
Moving to Q&A

Related

[Q] Kies working fine, but Windows still lists "Unknown device"

I installed latest version of Kies in my Windows 7 Professional 64bits (UAC disabled, install was "ran as admin")
In the end of the installation process, Windows shows a balloon saying it is installing the driver for the device (note that there is no phone connected to the computer at that moment), but it fails saying that it could not find the driver for the device.
After installation finishes, I can connect the phone, open and use Kies normally, but if I go to Windows device manager, in the "Other devices" branch, it still lists an "Unknown device".
Any idea about how to solve this? I already searched the forum, but could not find anything that worked for me.
Thanks!
PS: I'm using the original USB cable from Samsung.
As long as you are able to connect and work via Kies just leave it. Just check how many people are having problem with Kies, you should consider yourself lucky that you don't have a connection problem
Regards.
Leave your phone plugged in and do a windows update. It should find the missing drivers.
You can find the drivers inside the dir where kies was installed, alternatively a copy is stored on my 4shared, link in my sig.
You can try installing the drivers and see if that helps.
Kies is a huge PITA, you may need to swap USB port and uninstall/reinstal for it to get its act together.
Thanks all who answered.
Unfortunately, Windows Update can't find any driver (already had tried that), and also asking to update the driver and setting it to search in the Kies driver directory has no effect either.

USB Trouble - Need Serious Help

Please take the time to read this:I flashed and installed SkyRaider a couple days ago and I noticed when I connected to my PC that my PC started recognizing it as HTC Phone (or something of the like). This apparently really screwed up my drivers on my computer because I installed iKReaM and now I can't even get into disk drive mode...it doesn't ask what connection type I want anymore and my computer just says "USB Device Not Recognized". I tried uninstalling the HTC Driver Installer but that didn't do anything either. This is not good as I ran into the same problem when trying to root my friends Samsung Fascinate and never go the problem fixed. Anyways...my phone worked perfect before and SkyRaider evidently messed it up pretty good...to say I am pissed is an understatement. If you need any more info please let me know.
Please link me to the newest HTC Drivers as well, it would be much appreciated.
If no one can help I will have to do a clean install of windows 7, which is not an enjoyable experience
https://market.android.com/details?id=com.dooblou.WiFiFileExplorer&hl=en
You will have to buy the pro version to push files. That would be your easy solution.
You can always use recovery to get into usb mode as well.
Stratejaket said:
https://market.android.com/details?id=com.dooblou.WiFiFileExplorer&hl=en
You will have to buy the pro version to push files. That would be your easy solution.
You can always use recovery to get into usb mode as well.
Click to expand...
Click to collapse
I can't get into recovery anymore using usb mode, computer doesn't recognize the device so no way to use it...and I would use the Wifi app instead of using a usb cable? I see what you mean by easy but I don't wanna avoid the problem...I have a brand new $1600 Alienware so I would like to have it fixed lol...if need be I may just have to do a clean install
I know this isn't your actual problem but just for the record, AirDroid lets you control your phone and push files to it with a web browser and wifi for free.
(I tried linking it but I guess I haven't made enough posts to include links yet, easy to find by searching the Market tho)
You might check under Settings/ Connect to PC to make sure the Ask Me option is turned on.
Sent from my ADR6400L using Tapatalk
When you plug your phone into your computer does the phone start to charge?
If so restart the computer and plug the phone into a different usb port. Check device manager and see if you have it listed in your usb devices, or you have an ! over a usb. Most of the time this ends up being an issue with the computer it is being hooked to, not the phone. The computer isn't launching the driver correctly to show the phone that it is connected to a computer, and not just a wall outlet.
Even when I've had this issue, which is random I have still been able to use recovery usb to manage it. Make sure when your in recovery you mount the sdcard before enabling the usb.

[Q] Samsung Charge usb issue, please help!

Posted this on the general discussion section but have had no replies, hopefully someone here can help?
Hi everyone, first, this is my first post, new to the forums, at least as a registered user. I have a problem with my phone. I know most of you are wondering why I have not just read the other posts on the forums, but I have. I have attempted every solution to the problem posted previously.
Background: Phone: Samsung charge.
I was being impatient and did not want to wait for the gingerbread update form Verizon. I flashed the leaked gingerbread 2.3.4 onto my phone using odin. Everything went great. I was able to use my phone with no problems except shortened battery life, but nothing major. About a month ago the battery life was impossible to maintain and there were some software bugs, like clicks during calls, startup taking forever, around 2 minutes on average!, and random restarts that never happened before. I decided to look up some fixes and found that verizon and samsung had released GB 2.3.6 for the charge. I got excited and decided I wanted to get that, but I could not via OTA. I read some forum posts and they mentioned attempting a factory reset on the phone then trying OTA update. I went ahead with factory reset and everything went fine. My startup time is around 25 seconds now and no random clicks or gliches, but still not on 2.3.6, which was the whole point. I then decided to just flash the stock 2.3.6 rom to the phone.
Problem: When I plug my phone in to multiple computers it will charge but not connect to the computer. This means on my Mac it does not show as an external drive, which it has in the past. On my windows 7 machine it says that drivers were installed but could not be used (I can get the exact quote if needed.) I attempted to go into device manager and solve problem that way but it shows my phone as "unknown device". I have tried to enter download mode when hooked up to windows computers and no connection is found.
Possible solutions attempted and their outcomes:
1. As stated, I attempted the method shown in a thread on droid forums for installing the samsung drivers. I have attempted multiple times to install the drivers on my windows machine and the device remains "unknown".
2. I have attempted multiple cables on multiple computers, both mac and windows 7. No change.
3. I have installed adb and attempted to locate devices using adb devices command on mac. No devices found.
4. I have attempted all methods with both usb debugging checked and unchecked.
5. I have tried every possible usb port I have.
Ideas/questions I have had that I have no idea are possible or how to fix!
Would a factory reset take away the ability to connect to a computer from my phone. So, is there a piece of software in the build I have that controls the connection between the computer and the phone, an identifier of sorts, which is now missing, now that I have reset the leaked ROM.
Is there a way to flash a new ROM without connecting to a computer, via the sd card, and what is that? I have read some things in other posts but am too much of a n00b to understand most of them when using sdcards.
ANY help will be greatly appreciated. PLEASE PLEASE PLEASE!!! I have been at this for at least 6 hours, sifting through forums, searching google, attempting fixes that others have stated worked for them, only to fail every time. Thank you all.
have you try on a different pc?
maybe on your PC there is some problem with the drivers.
Moreover to connect via
adb u must enable Debug mode on your device in the application menu.
To flash kernel or other directly from your sd you can use the clockwordmode, but to install it you must before
install it and i fear you must use your cable connection
Sent from my GT-I9100 using XDA App
I have tried multiple PCs and a mac, even windows on bootcamp. I have installed drivers on every one, even uninstalled and reinstalled on one. One PC, my laptop was a fresh windows install (it was a linux box but I needed windows to use Odin). I was in debug mode and not in debug mode when attempting adb. Thanks for the suggestions though. As I said, I have tried numerous things and am completely stuck! so frustrating!
"I attempted to go into device manager and solve problem that way but it shows my phone as "unknown device"
Exactly there... you can try to force device to install a different driver.
Double click the unknown device then driver then update driver then find software in your computer then choose manually from a list of device drivers in your computer then show all devices you should see "android adb interface" or something related to google or android.
Try it... i hope this can help you.

[Q] Vibrant soft bricked, can get to download mode, windows doesn't recognize device.

People!, I'm about to pull all my hair out on this one
Vibrant is soft bricked in a boot loop after a incomplete flash, I am able to get it into download mode but both my windows machines say USB device isnot recognized, and thus, I cant use ODIN to return to stock. When I try to manually point windows to the samsung drivers I get nothing…
So far I have tried drivers from:
-Bay_wolf's AIO Vibrant Toolbox 2.5
-USB drivers for vibrant from samsung support site
-Drivers from samsung keyes
Side notes that might help: I was perviously using a Hellybean Rom. My device displays "Galaxy S gt-9000" on boot... not sure when that came to be but maybe some rom changed some important recognition stuff??...
I found this thread http://forum.xda-developers.com/showthread.php?t=1008383 but no help...
Any help would be greatly appreciated!!
Try a different USB cable. This happens more than you'd think. Even cables that have worked just fine hundreds of times.
Also.... Locate the drivers in system/device manager and delete them manually and try to install them again. Unplug device and install fresh ones from either aio toolbox or Kies, then plug phone back in.
Best of luck!
Toast6977 said:
Try a different USB cable. This happens more than you'd think. Even cables that have worked just fine hundreds of times.
Also.... Locate the drivers in system/device manager and delete them manually and try to install them again. Unplug device and install fresh ones from either aio toolbox or Kies, then plug phone back in.
Best of luck!
Click to expand...
Click to collapse
Thanks a ton for reply but, sadly, no dice.
Tried connecting the phone, getting the "unrecognized device" prompt, finding "unknown device" in device manager, right clicking to uninstall. rebooting my machine, using various install methods to re-install drivers, re-connecting, and nothing.. same issue...
I lost the original cable a while back, but can't accept that NONE of the other 5 cables used are all broke... specially if the computer recognizes something going on... is it worth buying a new one?
Losing hope here, been like this for 4 days now, think it's time to go get a new phone. :crying:
Even so, it would have been nice to get what was a perfectly working phone back if only to keep it as a mp3 payer.
If anybody in New York, NY has a working odin set up that can do this for me, I have a 6 pack of your favorite beer with your name on it.
It could be a hardbrick such as bootloader getting corrupted that happened to my Sony Xperia Play (now an expensive paper weight).
I assume you boot into download mode by holding the two volume buttons, then connect the cable? Have you tried on a different PC? It can also be the weak powered USB port on the PC. Also when you uninstall the Samsung driver, check the option to also delete USB driver and uninstall any drivers. Also which version of the driver are you using, have you tried version Samsung USB Driver 1.5.3? And the drivers from here: http://www.samsung.com/us/support/owners/product/SGH-T959ZKATMB#
For what its worth, the gt i9000 screen appears after your on a custom GB boot loader and Odin back to stock (or probably Odin flashing any other ROM) you can change it by flashing the GB boot loader again. My phone says its a i9000 too, but I'm just about lazy enough to not bother changing it, lol.
So that's unrelated.
eksasol said:
It could be a hardbrick such as bootloader getting corrupted that happened to my Sony Xperia Play (now an expensive paper weight).
I assume you boot into download mode by holding the two volume buttons, then connect the cable? Have you tried on a different PC? It can also be the weak powered USB port on the PC. Also when you uninstall the Samsung driver, check the option to also delete USB driver and uninstall any drivers. Also which version of the driver are you using, have you tried version Samsung USB Driver 1.5.3? And the drivers from here: http://www.samsung.com/us/support/owners/product/SGH-T959ZKATMB#
Click to expand...
Click to collapse
Ok, faith momentarily restored. But I have questions:
-What do you mean when you say "check the option to also delete USB driver and uninstall any drivers"? I dont get such a prompt from right clicking on "unknown device" and selecting uninstall? Is there another method to uninstalling drivers?
-In the link attached, I can only find "Device(Install),USB Driver (Software) (ver.1.0)" not the 1.5.3 version mentioned. What am i doing wrong here? currently searching google for the 1.5.3 but finding nothing.
I get into download mode by holding volume- up + power. Have 2 PCs ( win xp and win 7) and a mac running mountain lion (but never ever have been able to get Heimdall to work, so devoting time to odin.)
Thank you for the time + help, guys, I really do appreciate it in the time of utter un-nerdness.
If the device is already installed it will have a check box that said "Delete the driver software for this device." If its unknown then obviously not. By "uninstall any driver", I mean uninstall any Android drivers you current have installed and reboot before you reinstall the new driver.
Although I doubt it will make a difference than the one I linked above, you can try the Samsung driver version 1.5.3: http://www.mediafire.com/?r0uc3h413qcy80z
If you did manage to get into download mode and see this: http://images.google.com/search?num=10&hl=en&site=&tbm=isch&source=hp&q=download+mode
Then it mean there is a very good chance you can restore the phone, if you can find a computer to recognize it and Odin to see a COM port.
I definitely think it would be worth the money to go buy an OEM USB cord. I can't tell you how many times I have seen this and a new USB is the fix.
sent from the depths of helly bean
OK guys...
My friend, who also owns a Vibrant, let me borrow the cable that came with the phone for the last 2 days.
Tried to make ODIN work on both PCs at home, gave Heimdall a shot on my mac, even hijacked a computer at work for the better part of the morning and freshly installed USB drivers 1.5.3 before connecting. All for nothing... “Unknown device” across the board....
At first I felt that with being able to get into download and have SOME kind of a reaction from connecting to PC had to be a good sign. Almost completely convinced that there is some unknown, unworkable hardware problem present. Definitely, officially, unremarkably out of ideas here.
Nothing is beautiful and everything hurts.
Last thoughts? Options at this point?
Also, tried One-click Unbrick tool on mac. I got a "is your phone plugged in, is it on download mode?" error, but anyone reading this down the line with a similar problem should check it out.
http://forum.xda-developers.com/showthread.php?p=15330252

[Q] Mouting issues (MTP)

Hi guys!
I have a rooted international Galaxy S3 (i9300) phone with a custom rom: UltimaRom (version 8.x), and using XXELLA kernel (?) and XXELLA Modem version.
Since a while, I'm trying to manage the files in it (phone memory or sd card) from my computer, simply by using an USB cable (the one given with the phone or even other cables, it doesn't matter) and the standard MTP protocol, which is used by Google since Android 3.0. And, whatever I try to do, Windows doesn't seem to notice anything. In my device manager, nothing appears. Nothing either in the "My Computer" window, it just doesn't "exist". No reaction at all from Windows. The Phone's charging, but this is all it is.
And I have the same problem using another computer (like my own laptop, or my brother's one). All computers are running Windows 8 x64 Pro.
I tried to install, re install, delete, etc. all the phone drivers I have on this computer, tried to install Samsung Kies, tried some "mounting" apps on the Play Store, nothing's working.
What should I do to make it work?
Thanks a lot!
Might be stating the obvious but is your phone set at usb debugging? I have the same issue from time to time but when I unplug and plug back it fixes itself.
Hope you get your stuff fixed soon.
Sent from my GT-I9300 using xda app-developers app
Thanks for your response.
Yes, USB Debugging is enabled.
Jiraiya-08 said:
Hi guys!
I have a rooted international Galaxy S3 (i9300) phone with a custom rom: UltimaRom (version 8.x), and using XXELLA kernel (?) and XXELLA Modem version.
Since a while, I'm trying to manage the files in it (phone memory or sd card) from my computer, simply by using an USB cable (the one given with the phone or even other cables, it doesn't matter) and the standard MTP protocol, which is used by Google since Android 3.0. And, whatever I try to do, Windows doesn't seem to notice anything. In my device manager, nothing appears. Nothing either in the "My Computer" window, it just doesn't "exist". No reaction at all from Windows. The Phone's charging, but this is all it is.
And I have the same problem using another computer (like my own laptop, or my brother's one). All computers are running Windows 8 x64 Pro.
I tried to install, re install, delete, etc. all the phone drivers I have on this computer, tried to install Samsung Kies, tried some "mounting" apps on the Play Store, nothing's working.
What should I do to make it work?
Thanks a lot!
Click to expand...
Click to collapse
That's odd.. I use Ultima ROM and have updated to 8.1.1. I just checked just to make sure (my last update was done OTA) and yeah, computer recognized phone right away.. heard a little computer sound and everything. I am also running Windows 8
The base changed in v8. If you haven't done a fac reset since then you should try that.
Ok I just tried to make a factory reset, nothing changes...
Oh, and if that can help: when the phone's booting, Windows says "Unrecognized device". When it's booted up, it disapears.
Anyone ?
Drivers...
I used these drivers.
It worked for me...
http://forum.xda-developers.com/showthread.php?t=1564104
Work for me too! THX
Thanks for your help !
Unfortunately it didn't work for me.... :/
Any other ideas ?
Sorry to keep rising this thread but this issue is really annoying... :/
Up
I still have the same problem. No other ideas please ?
? :/
Does Easy UMS work?
Can you connect via adb?
Does Odin recognize the phone?
If no to all of the above, try a different cable / port
Glebun said:
Does Easy UMS work?
Can you connect via adb?
Does Odin recognize the phone?
If no to all of the above, try a different cable / port
Click to expand...
Click to collapse
Thank you for your response !
- Easy UMS doesn't seem to work, even if the app doesn't show any error on the phone
- How do I connect via ADB ? I tried to connect the phone while it is in Download Mode, nothing appears on Windows or Odin
- As I said, in Download Mode, Odin doesn't seems to recognize anything...
And of course, I already tried to change the cable, the USB port, or even the computer i'm connecting the phone to...
Thanks again for your help
Starting to sound like a damaged micro USB port on the phone possibly, or a driver's problem
Oh, and there's a thing: when I reboot the phone, while the Samsung logo appears on the screen with the short jingle, the PC makes 3 or 4 times a sound like something has been plugged, and showes a "Unrecognized device" warning window. When the boot is finished, and the rom is loaded, everything just disappears and no sound is any longer made by the PC.
Also, please note that when I connect the phone to the PC (using the same PC, cable and USB port of course), the phone charges up just like before, without any problem.
have you tried the old drivers?
search Google for " Samsung USB drivers 1.4.6.0 "
disconnect your computer from the internet
Install the drivers.
don't reconnect to the internet.
connect your phone and let windows find the drivers

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