I found out this problem when I was typing on the keyboard(under the Stock rom). It seems like glitch, the screen doesnt response for one or two seconds. After restart it will be good for about one hour, after the hour just as glitch as well. So I replaced the phone in T-mobile, and it just got the same problem as well, even I am using the Quicksense 1.4.1. I hope this is only a software's bug, if not.... I am not sure yet but HTC disappoint me, I got a lot of problems with my every HTC phones.
Video Address:http://www.youtube.com/watch?v=pOk4ZHCX5yE
Really need help here!
Have you tried this? --> http://forum.xda-developers.com/showthread.php?t=1301723
saulcho009 said:
Have you tried this? --> http://forum.xda-developers.com/showthread.php?t=1301723
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Click to collapse
Thanks for your reply, I did try, but it doesnt works for me, seem like my issue is different because my phone is all good at the first hour after restart.
You should probably swap then, I'm thinking its a defect. Unless anyone else has an idea?
Yes, only thing I can do is replace it, then this is the second replacement in this month. Probably no more HTC for me in the future
Related
Evening XDA,
I personally use an HTC EVO Shift, but my whole family has recently become an Android family.
My mom has this Photon.
But we have had problems with it since day 1. First, it was having the issue of mute calls (she couldn't hear them, they couldn't here here)
I told her about the fix that was here on XDA but she went back and replaced it instead.
By the time we got the replacement, her call problem was gone.
On this second Photon, there were updates for the PRL, Profile, and Motorale Software. So I updated all of those.
Now the Photon randomly reboots itself, and when it does, it gets stuck on the splash screen, specifically the word "Now" and the only way I can fix it is to do a battery pull.
Anyone else have this problem too and what can I do to fix it? It is her first Android phone and I don't want it to be a bad experience.
Thanks.
Yes a few people have experience the reboot problem after updating; mine rebooted about 4 times then never did it again. I don't know of a fix but if a battery pull doesn't correct it then i would exchange it. The issue could possibly be hardware related ...
If the phone isnt going past the "now screen" then something went terribly wrong with the updating process and id suggest dropping by sprint.
As for the mute issue my phone muted because i had an airave; sometimes i unplug it when it really bothers me.
The random reboots was an issue the OTA should have fixed. If it didn't, take it back to sprint, and let them know. They will either have a tech look at it or give you a new phone.
xTMFxOffshore said:
The random reboots was an issue the OTA should have fixed. If it didn't, take it back to sprint, and let them know. They will either have a tech look at it or give you a new phone.
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Weird. The problem she had at first was the mute calls. The OTA fixed that but then caused these reboots/freezes.
She bought it at Sam's Club. So she'll have to go there or Sprint, or both?
Thanks for the advice guys.
doratheconquistadora said:
Weird. The problem she had at first was the mute calls. The OTA fixed that but then caused these reboots/freezes.
She bought it at Sam's Club. So she'll have to go there or Sprint, or both?
Thanks for the advice guys.
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If shes under 30 days id just get a new one from sams club they shouldn't give her an issue.
kennypowders said:
If shes under 30 days id just get a new one from sams club they shouldn't give her an issue.
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Oh I know. This is her second Photon already. Replacing it again will make it her third.
Kinda sucks that she can't fully rely on it. :/
doratheconquistadora said:
Oh I know. This is her second Photon already. Replacing it again will make it her third.
Kinda sucks that she can't fully rely on it. :/
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Click to collapse
Sometimes it just happens, i went through 4 evo 3D's before i decided to get the photon.
Ok, so I just took her phone and gave a prompt to Restart Now or Restart Later.
I restarted now, it had the open box with the Android next to it, and a yellow progress bar, it rebooted, and actually started up properly telling me it successfully updated the software.
Maybe it was failing to reboot for the update?
Hopefully this fixes the problem.
Where any of you experiencing random reboots until you flashed a particular ROM? If so, which one solved the problem for you? I'm getting at least one random reboot per hour and it is even happening when I am talking on the phone. This is NOT acceptable!
I'm on my 2nd MoPho and I don't have confidence that another replacement will solve the issue.
Sometimes its an app that causes the reboots...i would freeze apps one by one until you find the culprit. Try it out!
Sent from my MB855 using xda premium
That seems like it would take forever to test since the reboots are random. What is the best procedure to follow?
Hello
I live in Italy and I have my Mopho with sim "3 ITA" (UMTS) and I've never had a reboot, I think is a problem only with CMDA networks
sjamie said:
That seems like it would take forever to test since the reboots are random. What is the best procedure to follow?
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Click to collapse
You might want to start first with the apps that are running, it's really all I can think of, but having so many reboots is ridiculous...if anything i would switch it out for a new Photon...then if it happens again, you might be more assured that its an app thing.
KTT16 said:
You might want to start first with the apps that are running, it's really all I can think of, but having so many reboots is ridiculous...if anything i would switch it out for a new Photon...then if it happens again, you might be more assured that its an app thing.
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Click to collapse
That's just it. I don't really have any apps running. I haven't used the phone since last night and have received numerous reboots since then.
I think I'm going to attempt another factory reset and flash the latest SBF. I'll wait a while and if the reboots continue to occur, then I'll try joker's Skinny ROM. If the reboots still occur, I'll try a 3rd replacement phone.
Best of luck! I hope out all works out...this phone is a monster!
Sent from my MB855 using xda premium
random reboots/ROM
sjamie said:
Where any of you experiencing random reboots until you flashed a particular ROM? If so, which one solved the problem for you? I'm getting at least one random reboot per hour and it is even happening when I am talking on the phone. This is NOT acceptable!
I'm on my 2nd MoPho and I don't have confidence that another replacement will solve the issue.
Click to expand...
Click to collapse
Did you do the MSL # reset? Sprint can guide you through it if you can't do it yourself.
##72786# [followed by your MSL code] clears all voice and data programming, then forces a handsfree activation
I have had no heat issues or reboots in about 30 days.
You can research this issue, but it will work.
roseng said:
Did you do the MSL # reset? Sprint can guide you through it if you can't do it yourself.
##72786# [followed by your MSL code] clears all voice and data programming, then forces a handsfree activation
I have had no heat issues or reboots in about 30 days.
You can research this issue, but it will work.
Click to expand...
Click to collapse
WOW! I've never heard of this solution. Where you getting many random reboots before performing this procedure? Should I do a factory reset too? I can't wait to give this a try.
Also, is it possible that I just have a battery with bad internals? I replaced my launch day phone due to the same exact issues I'm experiencing with this refurbed replacement.
did somebody tried already?
is this fix working?did it fixed random reboots??? my wife already had 2 motorola photon but it is still having these random reboots...
redninja007 said:
is this fix working?did it fixed random reboots??? my wife already had 2 motorola photon but it is still having these random reboots...
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For me, the app "Enhanced Email" was the source of my random reboots. Once the dev updated it to work with Motorola phones, the issue disappeared... thankfully!
cool
sjamie said:
For me, the app "Enhanced Email" was the source of my random reboots. Once the dev updated it to work with Motorola phones, the issue disappeared... thankfully!
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but how did you know that was it?did u freeze every single app? coz i formatted my wife's phone to stock with no apps or whatsoever..but still it does it....
redninja007 said:
but how did you know that was it?did u freeze every single app? coz i formatted my wife's phone to stock with no apps or whatsoever..but still it does it....
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For me, my phone worked perfectly when I had zero installed apps on it. Therefore, I knew it was something I was doing/installing that was causing the problem. I started with the apps I used the most and installed them one at a time leaving a day between each install to see the effects. Everything was working well until I installed EE then within a few hours, my phone did a RR. Therefore, I knew something was up with EE. After doing some research, I found out that other Motorola phones where having the same problem with EE. I contacted the dev and he fixed it pretty quickly. Now, EE is the best email app for sure!
cool.. thats good for you... i hope i could find out what keeps my wife's phone to restart... right now she bought a new lg remarq.. no apps no prob hahaha thats what she said ... but still mopho is a good phone so im still looking forward to unlocking it on boost mobile tnx for sharing
Hey whats up everyone. Ok long story short, I got the evo3d the first day it came out. Also rooted it with the first solution and never installed a custom rom for a while. Now a while back I started experiencing problems like when i touch a number key it either presses another, or sometimes enters it twice. It basically is making the phone impossible to use. I then figured maybe it had something to do with the original rom and the phone being rooted. So I then installed ViperRom as so many people have good things to say about it. The rom worked good for about a week or so and then the problem came back with the buttons just having a mind of its own. Now sometimes it will work with no issues for hours on end, and sometimes it just goes beserk from the get go. If anyone has experienced this and can please suggest something as Im ready to just call it in lost and have them send me a new one but if I can fix it I would much prefer that as I plan on just having it flashed to boost anyways since I've never used the 4g since the day ive gotten the phone.
Thanks in advance
Frankie
I had this problem with another phone and I reinstalled my keyboard, because that's what was causing it.
Sent from my VS910 4G using xda premium
encryptusa said:
Hey whats up everyone. Ok long story short, I got the evo3d the first day it came out. Also rooted it with the first solution and never installed a custom rom for a while. Now a while back I started experiencing problems like when i touch a number key it either presses another, or sometimes enters it twice. It basically is making the phone impossible to use. I then figured maybe it had something to do with the original rom and the phone being rooted. So I then installed ViperRom as so many people have good things to say about it. The rom worked good for about a week or so and then the problem came back with the buttons just having a mind of its own. Now sometimes it will work with no issues for hours on end, and sometimes it just goes beserk from the get go. If anyone has experienced this and can please suggest something as Im ready to just call it in lost and have them send me a new one but if I can fix it I would much prefer that as I plan on just having it flashed to boost anyways since I've never used the 4g since the day ive gotten the phone.
Thanks in advance
Frankie
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Click to collapse
It sounds like you've got issues with your digitizer. The only sure fix is to get a replacement.
response
Do you think maybe just trying to flash it back to stock would resolve the issue or possibly trying another rom? It happens so sporadic and only started after I rooted the phone. Also, to the poster above how do you reinstall your keyboard?
Frankie
encryptusa said:
Do you think maybe just trying to flash it back to stock would resolve the issue or possibly trying another rom? It happens so sporadic and only started after I rooted the phone. Also, to the poster above how do you reinstall your keyboard?
Frankie
Click to expand...
Click to collapse
You can try to return to stock/unrooted and see if you can repeat the issue. And I didn't mean reinstall the keyboard, the digitizer is part of the touch screen assembly, so if you can repeat the problem for a sprint rep, they may give you a new/replacement phone.
Flashing back to stock, flipping kernels etc... Didn't fix mine. I had to get 2 of these 3d's until the 3rd finally worked. It's the digitizer.
Sent from my EVO 3D using XDA
Hi, I was running BAMF Sense 5.0 ROM and suddenly wifi stopped working. It just gets stuck at "Turning on Wifi".
I am S-Off and I've tried flashing another kernel but no luck.
Anyone know what's wrong?
Oddly enough this just happened to me earlier today. WiFi wouldn't connect to my home network, but could see all available networks in my area. I tried turning WiFi off and on again, bit would get stuck at "turning on" without actually turning on. My laptop was able to connect just fine.
The problem seemed to fix itself by rebooting my router. Hasn't happened since.
Sent from my HTC Droid DNA using xda app-developers app
Hi, thanks for your reply.
That's not the problem for me. It literally just won't turn on no matter what I do. No restart works, resetting router, flashing kernel. It's really frustrating.
jcsawyer said:
Hi, thanks for your reply.
That's not the problem for me. It literally just won't turn on no matter what I do. No restart works, resetting router, flashing kernel. It's really frustrating.
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Have you found a solution for this? I can't get wifi to work on any custom rom. but it works fine on stock.
ApexPredation said:
Have you found a solution for this? I can't get wifi to work on any custom rom. but it works fine on stock.
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Click to collapse
I've not been able to fix it. I since moved onto Lumia 1520, but still want to get my Droid working again. Was thinking maybe buying replacement parts and self-fixing. But looking online, HTC Ones look pretty cheap these days, so may just buy one of those instead. If I'm to repair it myself, I'm not entirely sure where the Wifi is.
Was thinking just buying this, but it is kinda pricey...
http://www.etradesupply.com/oem-htc-droid-incredible-x-droid-dna-motherboard-flex-cable-ribbon.html
*EDIT* Sorry to kinda revive an old post. Maybe there is hope still?
jcsawyer said:
I've not been able to fix it. I since moved onto Lumia 1520, but still want to get my Droid working again. Was thinking maybe buying replacement parts and self-fixing. But looking online, HTC Ones look pretty cheap these days, so may just buy one of those instead. If I'm to repair it myself, I'm not entirely sure where the Wifi is.
Was thinking just buying this, but it is kinda pricey...
http://www.etradesupply.com/oem-htc-droid-incredible-x-droid-dna-motherboard-flex-cable-ribbon.html
*EDIT* Sorry to kinda revive an old post. Maybe there is hope still?
Click to expand...
Click to collapse
I installed official CM11 and everything is working great now.
Hi all, thanks in advance for any assistance you can provide me. I have looked for similar posts but could not find any (maybe I just don't know what my issue is called). I bought an HTC EVO 4g LTE from a friend that had put meanbean on it (I assume it was the latest). I went through all sorts of steps loading twrp and getting s-off and whatever else I needed to do to load cyanogenmod 10.2. I was able to do this fine but the gapps I loaded would not show. I tried it together and separately and nothing would work. So I loaded (I believe) 3.16.651.3_stock_rooted_odex_CPTB.zip so that I could use my phone again with the gapps while I was waiting for some assistance on the cyanogenmod forums, which never came unfortunately. Everything was fine for about the past 10 days.
Today I used my phone all day and had no problems (extra info: I installed one app to access my bank info which went fine), but hours later and all of a sudden my screen basically got stuck. It looks like millions of randomly chosen colors for each pixel. The screen will turn on and off if I hit the top button (or let the display "timeout"), and I can hear the tones when I press the up and down volume buttons. This is telling me it's not bricked, but it is completely useless to me as is. When I reboot the phone, I don't see anything on the screen until the colors come up (which is after the vibration during the bootup sprint screen as far as I know). I was able to get fastboot to see it once but haven't been able to get back into the bootloader (there's nothing on the screen so I don't know what I'm doing).
Basically, nothing on my screen while it is booting up until it gets to the point where my laptop detects the USB connection, and the crazy colors comes on. BTW, as random as it seems, it's the same colors in the same exact position each time and it never changes. I haven't tried flashing any roms with fastboot because it seems my issues is bigger than a rom... I can't even see anything when I had it in the bootloader... This is my only phone and I use it every day. I'm really quite desperate and could use any and all help you're willing to provide. I've attached a zip with a picture of my screen so you all can see what I'm talking about. Thanks in advance...
just an update, got my laptop to see my device with fastboot so I'm gonna leave it hooked up. Could really use some advice on how to proceed because I'm at a loss. Thanks...
From what I've seen in the past, it looks like the digitizer in the phone is bad. If you're good with your hands you can replace it yourself.
Sent from my HTC M8
Magnum_Enforcer said:
From what I've seen in the past, it looks like the digitizer in the phone is bad. If you're good with your hands you can replace it yourself.
Sent from my HTC M8
Click to expand...
Click to collapse
So can you say with any certainty that my issue is not due to the programming on the phone?
Magnum_Enforcer said:
From what I've seen in the past, it looks like the digitizer in the phone is bad. If you're good with your hands you can replace it yourself.
Sent from my HTC M8
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Click to collapse
I just thought I would see a similar screen in the bootloader if it were a physical hardware issue.
I'm basing my information off of previous posts with the same type of picture, and the replies that followed. All of those posts suggested that the digitizer was bad and that the issue was not software-related.
Magnum_Enforcer said:
I'm basing my information off of previous posts with the same type of picture, and the replies that followed. All of those posts suggested that the digitizer was bad and that the issue was not software-related.
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Click to collapse
Okay great thanks for the reply... the touchscreen portion of the phone still works (I was able to answer a phone call today even though I couldn't see where I was touching). I saw some videos online so I'll watch carefully and order a new screen/digitizer or whatever. Thanks again