Can anyone help me to fix my call problem on sg2..the problem is when i take a coming call, the screen turn normally off while talking, but after finishing the call, the screen stay off and can't turn it on ?? although the phone is still on, no button respond,so i need everytime to reboot the phone i thought about the light sensor or a rom problem but i used many roms..the problem stay the same:'( has anyone experienced the same issue with its phone ? any solution please ???
santacruzdz said:
Can anyone help me to fix my call problem on sg2..the problem is when i take a coming call, the screen turn normally off while talking, but after finishing the call, the screen stay off and can't turn it on ?? although the phone is still on, no button respond,so i need everytime to reboot the phone i thought about the light sensor or a rom problem but i used many roms..the problem stay the same:'( has anyone experienced the same issue with its phone ? any solution please ???
Click to expand...
Click to collapse
Just a suggestion:
1. Try to clear phone/dialer app data.
Settings menu => Applications => Manage applications => All => Dialer => Clear data.
2. Try to disable the environment sensor.
Settings menu => Dial / Call => Environment sensor (disable).
3. Try another Modem/Baseband file.
You can download another modem file, e.g. from here => http://forum.xda-developers.com/showthread.php?t=1277593&highlight=Modem+XXKI3
and flash it using PHONE section in Odin.
4. Try to use another/custom phone app.
Search a little bit and you will find several customized phone.apk files which seem to work stable (and optimize some settings of stock phone.apk).
As this is on your own risk, you should backup stock phone.apk (or better the whole system) before.
Good luck !
It_ler said:
Just a suggestion:
1. Try to clear phone/dialer app data.
Settings menu => Applications => Manage applications => All => Dialer => Clear data.
2. Try to disable the environment sensor.
Settings menu => Dial / Call => Environment sensor (disable).
3. Try another Modem/Baseband file.
You can download another modem file, e.g. from here => http://forum.xda-developers.com/showthread.php?t=1277593&highlight=Modem+XXKI3
and flash it using PHONE section in Odin.
4. Try to use another/custom phone app.
Search a little bit and you will find several customized phone.apk files which seem to work stable (and optimize some settings of stock phone.apk).
As this is on your own risk, you should backup stock phone.apk (or better the whole system) before.
Good luck !
Click to expand...
Click to collapse
Thank you for you help...i tried the mentioned alternatives but didnt work :-( i think i need to send it back to get another one . thanks again !
Related
Hello, I'm Italian so my English is not very good.
Please I would like to ask you if somebody can help me with this problem.
I have a GT-i9100 with Andorid 2.3.3. The device is not rooted and I kept the original software from the day i bought the phone.
When I turn on my phone I have this error message looping:
"The application LogsProvider (com.sec.android.provider.LogsProvider process)has stopped unexpectedly. Please try again"
And, if I stay on the home screen, also:
"The application TwLauncher (com.sec.android.app.twlauncher process)has stopped unexpectedly. Please try again"
And occasionally I also get some others Force Closure, as:
Android process.media
Task Provider (process com. Android.providers)
Message (process com.android.mms)
IM (com.sec.android.im process)
AP Mobile (com.sec.android.widgetapp.apnews process)
Social Hub (com.seven.Z7 process)
Somebody told me that if I do a factory reset I'll probably solve the problem.
But this is what I am writing: since I am disable, sometimes I don't write by hand and I record voice recordings (with the standard voice recorder of the phone). I have some very important data on the phone and since they were recent I have no backup.
There are mainly voice recording (took with the standard recorder app) and some notes I took with an app called Note Everything that I would not like to lose.
Is there a way of saving this data?
UPDATE: Here a video of the problem:
Some additional information:
- the phone also display the icon of "memory almost full". So I can't install from the computer version of google play another launcher, because it would probably not install for no memory
- the phone also crashes after few minutes (sometimes soon, sometimes later)
- when I turn on again the phone, it is allways on the same home screen (I have 8 desktop home screen, it is always on the fifth)
- I have no SD card
- I could go on settings --> applications --> manage applications --> LogsProvider --> Clear data. The error of "LogsProvider" stops appearing, but if the phone crashes next time it returns, and if the phone does not chrash, if I go on home screen I still have all the others errors
- I could go on settings --> applications --> manage applications --> and I deleted some apps. When I turn off and on again the phone, the apps looks again there
- If i connect the phone with the computer with usb, Kies keeps telling "connecting"
- If I put the phone in Debug Mode, or in USB Mode, in My Computer I can see for some seconds the icon of the mass storage device (for example "K:"), but If I try to open it on my computer, I have an error like "the device is not ready", or the icon disappear
Thank you very very much in advance.
There are many apps to backup your data, try the below app to backup your apps data, you can later restore it after a factory reset.
https://play.google.com/store/apps/details?id=mobi.infolife.appbackup&feature=search_result
and regarding the voice recording. IF you simply record the voice and play it via any music explorer, then it would be saved in your internal sd and it will be safe after a factory reset.
+1 on bala.....well i had this prblm on my sgs1 and i dint do a backup but simply factory reset an for few weeks the phone was fine but again it started ..but then i flashd the same rom using odin an tht has a fix uptill now....cheerz
Thank bala_gamer and thanks rocky23, but unfortunately it looks like I can't install this app nor neither other app because of two reasons:
1) I can't access to the Google Play Store, because I don't have a desktop shortuit, and if I try to go passing through the apps page Twlauncher crashes and returns to the desktop
2) As I told in the post, phone says "memory almost full" so I can't install other apps
Any other ways of saving this data?
PS: As for the voice recording, good to know that with a factory reset they will probably be safe, thanks!
Since you're not rooted, I can't see any way you can fix this without losing your data.
My daughter is also limited to voice-only stuff, I rooted my SGS1 immediately before I gave it to her and back it up for her daily - not much use to you I know, but rooting/backups are a must, IMO.
She also uses Note Everything - as do I - and it always has survived a factory reset/full wipe for us, data's stored on the sd card, not in the system partition.
You've given all the info anyone could want, hope someone with more knowledge than me can think of a solution.
Good luck - I'll try and think more myself
Edit - not backed up via Google sync by any chance? If not, can you access it via Settings, or does TW crash on you every time?
Thanks also to you B3311.
I've checked with my fried who has the same phone and in fact all the voice recordings are stored in sdcard/audio. I've also found the directory of Note Everything inside sdcard. So, if this files will be kept, most of data that I care will be safe.
I have again some last few question, I give them a number so the post looks more clear.
1) As for Google sync, I have it enabled. On my computer I can see my calendar and my contacts, is there any other thing that Google sync backups?
2) So, apparently the only thing that I can now do is to do a "factory reset".
It is OK to go put the phone in Recovery Mode (Volume Up + Home + Power buttons ) and than select "factory reset"? Is the "factory reset" the same option that "wipe user data", or it is different?
As you can se It is the very first time I do a factory reset (and also that I enter in recovery mode), and I am a little bit worried that something goes wrong.
3) If all the data that is on /sdcard will be kept, so what kind of data I will lose? I suppose Contacts (1) , SMS (2), Calendar data (3), Apps (4) and Phone options (5) will be deleted, but is there any other type data that will be deleted?
Thank you everybody for your patience and your support dealing with this problem!!
please last question
Last question: in this tutorial (http://forum.xda-developers.com/showthread.php?t=1108499) concerning how to deal with a boot loop (which is not my case) it is said to make a "wipe user data" and than to flash a stock ROM.
Do you think that, in my case, make a factory reset would directly fix the problem, or I also have to flash?
Than you very much!
ftpftp said:
Last question: in this tutorial (http://forum.xda-developers.com/showthread.php?t=1108499) concerning how to deal with a boot loop (which is not my case) it is said to make a "wipe user data" and than to flash a stock ROM.
Do you think that, in my case, make a factory reset would directly fix the problem, or I also have to flash?
Than you very much!
Click to expand...
Click to collapse
Always worth a factory reset before other methods .
jje
JJEgan said:
Always worth a factory reset before other methods .
jje
Click to expand...
Click to collapse
Ok, thank you very much!
About my upper post, maybe you or someone can help me with my remaining my doubs?
I repost here the questions:
1) I have Google sync options enabled on my phone. On my computer I can see my calendar and my contacts, is there any other thing that Google sync backups?
2) So, apparently the only thing that I can now do is to do a "factory reset".
It is OK to go put the phone in Recovery Mode (Volume Up + Home + Power buttons ) and than select "factory reset"?
Is the "factory reset" the same option that "wipe user data", or it is different?
As you can see It is the very first time I do a factory reset (and also that I enter in recovery mode), and I am a little bit worried that something goes wrong.
3) If all the data that is on /sdcard will be kept, so what kind of data I will lose? I suppose Contacts (1) , SMS (2), Calendar data (3), Apps (4) and Desktops Phone options (5) will be deleted, but is there any other type data that will be deleted?
Thank you againt!
Very Short Video Explaining Everything!
Hello,
I've found out that when I choose reboot from the recovery mode, I get this error:
E: copy_kernel_file :: Can't open /data/log/recovery_kernel_log.txt
To explain you the problem I have with the phone, I made this very short video:
Having this error, is it safe to select wipe data/factory reset?
I summarize: I have some very important data on the phone, in particular some voice recording and some data took with the app Note Everything that I would really like to save.
What can you suggest me to do?
Thank you very much again.
ftpftp said:
Hello,
I've found out that when I choose reboot from the recovery mode, I get this error:
E: copy_kernel_file :: Can't open /data/log/recovery_kernel_log.txt
Having this error, is it safe to select wipe data/factory reset?
I summarize: I have some very important data on the phone, in particular some voice recording and some data took with the app Note Everything that I would really like to save.
What can you suggest me to do?
Thank you very much again.
Click to expand...
Click to collapse
hey pal since u said ur phone is not rooted and u have stock GB rom in ur phone why cant u back up via KIES software from ur PC and see also u can backup ur internal and external sdcard 2 ur pc and then try doing factory reset of ur phone
Sun90 said:
hey pal since u said ur phone is not rooted and u have stock GB rom in ur phone why cant u back up via KIES software from ur PC and see also u can backup ur internal and external sdcard 2 ur pc and then try doing factory reset of ur phone
Click to expand...
Click to collapse
Hi Sun90 and thanks. Unfortunately KIES keeps telling me "connecting" but does't connect.
You can find all the info in my first post, please see "Some additional information" here: http://forum.xda-developers.com/showpost.php?p=25577449&postcount=1
What can you suggest me to do to save data?
Having the kernel error, if I factory reset is it possible to have even a more serious problem?
Thanks.
Paul Spoerry said:
To resolve it: From your homescreen click menu, then Settings, Applications, Manage Applications. This screen will have tabs running across the top, click the ALL tab. Then scroll down to LogsProvider, select the app, then Force Stop and Clear Data. After that you should be good to go.
Click to expand...
Click to collapse
This is the solution.
You might not need to do a factory reset, I just cleared cache partition and it worked.
Explained here on StackExchange, I'm not allowed to post URLs yet:
android DOT stackexchange DOT com/questions/22961/how-to-fix-a-force-close-loop-on-android-with-phone-access
HI,
As it seems my sgs2 have some hardware problems with wifi -> when I try to activate/deactiva it, the state freezes, but phone stil works normal (without wifi offcourse). Now the wifi status is enabled and every time I tried to deactive it, process "android system" freezes. Also when I turn off/reset phone the wifi is still enabled (remember the settings from before somehow) or in the midle state (turing off).
So my question is: where I can set wifi to stay off when you turn phone on (.conf file maybe) So when the phone is turned on, wifi won't be activated.
I don't want to do factory reset yet.
Tnx
I backup with clockworkmod, then do the system reset and restore back only the data and still the same
If I only do the system reset then wifi in disabled. THIS IS OK, but I have to install all apps and do much settings.
So I really appriciate it if someone know hot to disable wifi on boot?
I also try to add some lines in file /system/build.prop to disable wifi, but without success
Looks like you need to do a full reset and a clean flash...
look into chainfires thread in i9100 original Android Dev section, find the firmware for your phone and flash away
Sent from my GT-I9100 using xda app-developers app
Tried to flash it with this offical firmware I9100XWLPT (4.0.4):
http://forum.xda-developers.com/showthread.php?t=1544487
But the wifi stil can't be activated! I install program alogcat and that error appear a lot of times: "supplicant not running, cannot connect"
So I'm back to my old stable version 2.3.5.
I only need to figute out how to disable wifi, so the phone will work normal
goldy1234 said:
Tried to flash it with this offical firmware I9100XWLPT (4.0.4):
http://forum.xda-developers.com/showthread.php?t=1544487
But the wifi stil can't be activated! I install program alogcat and that error appear a lot of times: "supplicant not running, cannot connect"
So I'm back to my old stable version 2.3.5.
I only need to figute out how to disable wifi, so the phone will work normal
Click to expand...
Click to collapse
it's obvious to be a SW problem
just make a full wipe ( wipe cache,data/factory reset,dalvik cache ) and try to install a new rom like sensation .. i've tried it and it's really stable and everything should be working well with u
if this fails .. so take it to service center
or you could use titanium backup, first nav. to apk folder and copy paste wifi apk's, two i think, into a new folder then delete the apps using tb then wipe dalvik cache reboot let it redo app optimisation this will put apps allready installed on then reinstall wifi apk's. failing this as evryone says below.
Still don't know my main question:
Where I can set wifi to stay off when you turn phone on (.conf file maybe) So when the phone is turned on, wifi won't be activated.
goldy1234 said:
HI,
As it seems my sgs2 have some hardware problems with wifi -> when I try to activate/deactiva it, the state freezes, but phone stil works normal (without wifi offcourse). Now the wifi status is enabled and every time I tried to deactive it, process "android system" freezes. Also when I turn off/reset phone the wifi is still enabled (remember the settings from before somehow) or in the midle state (turing off).
So my question is: where I can set wifi to stay off when you turn phone on (.conf file maybe) So when the phone is turned on, wifi won't be activated.
I don't want to do factory reset yet.
Tnx
Click to expand...
Click to collapse
This looks like kernel issue.
Try to change your kernel to a custom one.
Personally, I'll recommend Siyah or Speedmod
Swyped from my Samsung Galaxy SII
Tried different kernels, but I got HW issue!
Found something useful, but this is can be done after boot:
Use Android Terminal Emulator and enter:
svc wifi disable
Finally!! I find the solution:
I have to edit this file: (I use app aSQLiteManager and aShell to edit .db file)
/data/data/com.android.providers.settings/databases/settings.db
Inside database file is a table called secure and the field wifi_on has to be changed from 1 to 0.
After reboot wifi was disabled.
You could do that if you phone has hardware issues with WIFI module. Otherwise Andoid OS is very unstable.
Hi, i have a question. If my database file called secure doesn´t have wifi_on field? .... just i have to add the field or what? thanks
Hey everyone.
i have googled around and searcher here on xda about how to be able to recieve/download pictures from/through - sms/mms
i have read about changen the apn and when im on stockrom i can download pictures and when i change the apn to the same as on stock rom to the custom rom i still can't what is the problem ?
galaxy s2 i9100
I had the very same issue but it was just an apn issue.
I did everything that the forum said but i couldn't recieve any mms... but one day i saw that in a section where there should be nothing, there were a star (*), (in Server i think) i deleted the star and let the thing blank and it worked!
Hope that'll help you
I can't receive or see MMS without doing the following:
1. Go to your SMS app
2. Tap on menu and hit "Settings"
3. Under MMS the Automatic Detention / Automatic Transfer / Automatic Download is ticked right?
4. Remove the tick from it
5. Save your definitions
6. Now when you receive a MMS you will see something like "Download" a button in the normal conversation
7. Turn on your Data
8. Hit download
9. Congrats you are done!
Note: If you get stuck while downloading, which means it keeps saying downloading but you don't receive anything, please turn data off, reboot your phone, turn data on, hit download.
Always works for me, hope I could help you out!
PATRiOT96 said:
I can't receive or see MMS without doing the following:
1. Go to your SMS app
2. Tap on menu and hit "Definitions"
3. Under MMS the Automatic Detention / Automatic Transfer / Automatic Download is ticked right?
4. Remove the tick from it
5. Save your definitions
6. Now when you receive a MMS you will see something like "Download" a button in the normal conversation
7. Turn on your Data
8. Hit download
9. Congrats you are done!
Note: If you get stuck while downloading, which means it keeps saying downloading but you don't receive anything, please turn data off, reboot your phone, turn data on, hit download.
Always works for me, hope I could help you out!
Click to expand...
Click to collapse
hmm i can't find any thing called ''definitions'' the rom im using is i9100 - CM10.1 - 4.2.1
kkm9139 said:
I had the very same issue but it was just an apn issue.
I did everything that the forum said but i couldn't recieve any mms... but one day i saw that in a section where there should be nothing, there were a star (*), (in Server i think) i deleted the star and let the thing blank and it worked!
Hope that'll help you
Click to expand...
Click to collapse
where was this setting/thing located ?
Sorry my mistake. I wanted to say Settings!
The feature ticked is Auto-Retrieve under MMS tab, remove the tick.
Done?
PATRiOT96 said:
Sorry my mistake. I wanted to say Settings!
The feature ticked is Auto-Retrieve under MMS tab, remove the tick.
Done?
Click to expand...
Click to collapse
yeah it is unticked now why is that the thing that might be problem ? xD
i jsut got a mms now and i cant download it still :/
kewinh0727 said:
i jsut got a mms now and i cant download it still :/
Click to expand...
Click to collapse
Mew. It works for me, if I try auto-retiever ticked never going to work for me.
Retry every step!
My device is SGS2 INTERNATIONAL and rooted, and also uninstalled few preinstalled apps for personal needs and more RAM. Few days ago, i did CLEAR DATA and FORCE STOP of few downloaded apps and preinstalled apps as device memory was getting low and device was slowing down. But after that, i am not able to open Gallery and also Camera force close after few seconds (using ZOOM CAMERA as i uninstalled the preloaded camera app). Also having "android.process.media" stoping problem. Screenshot are not saved becuse gallery is not accessable and message display as "USB Storage is in use" (and also i am not using any microSD cards).
So need serious help as my Call Ringtone does not ring and no vibration as well, but message tones are working. I cant access Device Ringtone setting, i tried market Ringtone app but even tht app dont work. Also tried market Gallery app but useless.
Tried cache clearence and reboot as well for Gallery, Camera and Setting.
So need serious help as i am missing important calls and having problems with the device. Thnx
bLuE-sTar said:
My device is SGS2 INTERNATIONAL and rooted, and also uninstalled few preinstalled apps for personal needs and more RAM. Few days ago, i did CLEAR DATA and FORCE STOP of few downloaded apps and preinstalled apps as device memory was getting low and device was slowing down. But after that, i am not able to open Gallery and also Camera force close after few seconds (using ZOOM CAMERA as i uninstalled the preloaded camera app). Also having "android.process.media" stoping problem. Screenshot are not saved becuse gallery is not accessable and message display as "USB Storage is in use" (and also i am not using any microSD cards).
So need serious help as my Call Ringtone does not ring and no vibration as well, but message tones are working. I cant access Device Ringtone setting, i tried market Ringtone app but even tht app dont work. Also tried market Gallery app but useless.
Tried cache clearence and reboot as well for Gallery, Camera and Setting.
So need serious help as i am missing important calls and having problems with the device. Thnx
Click to expand...
Click to collapse
Download and flash the official firmware using Odin.
Also don't forget to backup the data before flashing.
Rohitdahiya said:
Download and flash the official firmware using Odin.
Also don't forget to backup the data before flashing.
Click to expand...
Click to collapse
thnx.bt flashing new firmware is the most last option for me.
give me some other solution except flashing. and also wht abt factory setting restore.
Doing a clean install (with a wipe) of stock as suggested by the previous poster is a sound idea, you'd do well to do exactly that (if you want to fix your problems, that is).
MistahBungle said:
Doing a clean install (with a wipe) of stock as suggested by the previous poster is a sound idea, you'd do well to do exactly that (if you want to fix your problems, that is).
Click to expand...
Click to collapse
comee on guyz, no other solution except new stock flashing.
plz do tell me if u got some solution.
thnx
Do a factory reset then. You're doing that whether you flash anything or not. You either flash + factory reset or factory reset on its own (which might not work). They're the possible fixes, you not wanting to do those things doesn't change the fix.
That means i am stuck with Flashing only.
Thanks for your support but i will try to find out some solution.
One more thing, i deleted the two files application-support.apk and application-support.odx , so can these two files cuase such problem (as on xda-forum i learned that by deleting these files, "android.process.media stop" problem can be solved easily with out de-stabling the ROM)
MistahBungle said:
Doing a clean install (with a wipe) of stock as suggested by the previous poster is a sound idea, you'd do well to do exactly that (if you want to fix your problems, that is).
Click to expand...
Click to collapse
hi. what about flashing kitkat 4.4. will it be oka.
or i should flash only official rom. wht u suggest
Stock rom first, then if you want to put a custom rom on you can do that. The first thing is to get the phone working normally again I.E no FC's.
Hi all,
Got this new P9000 yesterday and updated it to the latest 20160608. But all my shortcuts from the homescreen were gone and I try to ad them back in but them all app shortcuts dissapear and when you try to touch them they wil stil open but its kind of annoying... I need to reboot and then everything works fine but as soon as i try to move apps it does the same thing again...
Thanks in advance!
ya same here ! i did the factory reset in Settings /Backup & Reset / Factory data reset --> this worked for about 30 minutes until the same problem was there .... anybody an idea ???
Unfortunately not a great deal of direct help or a solution for you if you are using the stock UI. But I use ZenUI Launcher and have no issues at all with placement of apps to homescreen (and they stay there!)
SOLUTION:/do not set the attributs for animationspeeds (in developer options) to zero!!! this causes this kind of problem
does it work ?