[Q] Clear data and clear cache buttons disabled - HTC EVO 3D

For some reason the "Clear data" and "Clear cache" buttons are disabled (grayed out) for all apps in Settings -> Applications. How do fix this so I can clear data and cache for my apps?
Thanks in advance
P.S. - It's running Android 2.3.3, HTC Sense version 3.0 and software version 1.13.651.7

Actually its not all my apps, but definitely Market. I'm trying to clear data and cache in hopes of getting the version of Android Market with Google Music embedded.
Any kind of help would be greatly appreciated.
Sent from my HTC EVO 3D using Tapatalk

Oh and the current version of the Market app I have installed is 2.3.4.
Any ideas?

Well, in hopes of resolving this whole thing, I went ahead and installed the HTC software updates (previously not installed for easier rooting down the road). In that process the Market app updated to 2.3.6 (from 2.3.4). I was then able to clear Market's data, went back to the home screen, waited 5-10 minutes, but it never automatically updated like its suppose to.
As a last resort (I hate the idea of installing system apps manually) I installed the Market 3.3.11 apk which turned out to really be 3.0.x. Eventually it updated to 3.3.11 automatically.
What an unnecessary frakin' experience!

glad you got it figured out lol

efan3719 said:
glad you got it figured out lol
Click to expand...
Click to collapse
If I found the reason why it didn't auto update at version 2.3.4 or 2.3.6 than I would of figured it out. I took a shortcut, I feel dirty.

Related

Market apps not updating

I have the bug with the new market where by if I press the update button to update the app, it gets stuck on this white screen with the loading circle and it just stays there. This occasionally happens to new apps I want to install as well.
I know solutions include clearing market app data, deleting the Android folder from sdcard, and wiping dalvik cache, but none of them work permanently.
Any ideas?
Sent from my non-Apple device via XDA App
BUMP
really no one? I've googled for this but couldn't fund an answer
Sent from my non-Apple device via XDA App
BUMP up again for one last time
Yes, I think many of us have this problem since the new market 3.x.x.
Slow solution is just retry again another time or another day, it will be no problem.
Quick solution is just uninstall the app and then install again via market.
same problem here too, earlier I thought that since I'm in China there might be a few apps that won't have update support here. But it actually started since the new market update.
In fact, in market, it's just showing 4-5 apps that need to be updated for me, but if I see in Appbrain, it shows 47 apps, but can't get an update from either way.
I found that most of the time going into settings->applications->market->then removing user data seemed to clear the history and I could update that program in market again.
Yup ive done all of the suggestions above! In fact ive done it so many times and no matter what it still goes back to being bugged. Uninstalling updates does help bring back the old market for the time being, but it auto updates back to the new one in no time.
I wonder if the new ICS market solves any of this.
clear the data (cache) for market and appbrain
Your not alone,I get this too not sure if it will be fixed anytime soon. I had it where I updated an app twice in one day! Stupid market!
sent from t'internet

[Q] Market "My Apps" Screen Shows Up White...

After installing the updated Google+, I started having a ton of data connectivity problems. I was able to uninstall Google+ and that seems to have fixed those issues. The one remaining issue I'm having is that whenever I go to "My Apps" in the market, all it shows is a white blank screen. I can download and install apps just fine (and even update them) but I can NOT get to the my apps screen. I was on Market 3.1.5 when this started. I've tried clearing Market data, market cache, changing Google accounts, clearing cache and dalvik from CWM, uninstalling and reinstalling the market via TiBu (both with and without data) and even updating to market 3.3.11 which is posted in the Apps and Themes section - all to no avail. ANY help would be greatly appreciated.
I'm on CM7 not beta not nightly version with faux123's 1.45GHz kernel.
Have you tried clearing the cache for market, that normally clears things up.
Sent from my MB860 using Tapatalk
I have tried that, too...
Rock out with my Atrix out
If you have multiple gmail accounts on your phone make sure your market is selecting the right one.
DMoney9779 said:
After installing the updated Google+, I started having a ton of data connectivity problems. I was able to uninstall Google+ and that seems to have fixed those issues. The one remaining issue I'm having is that whenever I go to "My Apps" in the market, all it shows is a white blank screen. I can download and install apps just fine (and even update them) but I can NOT get to the my apps screen. I was on Market 3.1.5 when this started. I've tried clearing Market data, market cache, changing Google accounts, clearing cache and dalvik from CWM, uninstalling and reinstalling the market via TiBu (both with and without data) and even updating to market 3.3.11 which is posted in the Apps and Themes section - all to no avail. ANY help would be greatly appreciated.
I'm on CM7 not beta not nightly version with faux123's 1.45GHz kernel.
Click to expand...
Click to collapse
Sounds like the issues I was having ... try this "link below".. but instead of using their apk use the 3.3.11 vending.apk. Thats what I did and seems to be good now. If you have FC issues, clear your cache and Dalvik...
http://forum.xda-developers.com/showthread.php?t=1231358&highlight=market
realarchambeau said:
Sounds like the issues I was having ... try this "link below".. but instead of using their apk use the 3.3.11 vending.apk. Thats what I did and seems to be good now. If you have FC issues, clear your cache and Dalvik...
http://forum.xda-developers.com/showthread.php?t=1231358&highlight=market
Click to expand...
Click to collapse
Thanks for the suggestion...unfortunately, it didn't work...oh well, factory reset it is...
Rock out with my Atrix out
Same here, I've tried everything from clearing the cash to installing old versions and still no luck
If any one has a clue please let me know as I'm officially starting to go crazy
Hi OP, I put together a small app aiming to fix this. Can you try it and see if it fixes your problem?
http://forum.xda-developers.com/showthread.php?t=1480159
ken218 said:
Hi OP, I put together a small app aiming to fix this. Can you try it and see if it fixes your problem?
http://forum.xda-developers.com/showthread.php?t=1480159
Click to expand...
Click to collapse
Thank you very much for this. I will try it out and report back!!
Rock out with my Atrix out
ken218 said:
Hi OP, I put together a small app aiming to fix this. Can you try it and see if it fixes your problem?
http://forum.xda-developers.com/showthread.php?t=1480159
Click to expand...
Click to collapse
Your app did it!!!!!!!!!!!!! Thank you very much!!!
Rock out with my Atrix out

[Q] Market "My Apps" Screen Shows Up White...

After installing the updated Google+, I started having a ton of data connectivity problems. I was able to uninstall Google+ and that seems to have fixed those issues. The one remaining issue I'm having is that whenever I go to "My Apps" in the market, all it shows is a white blank screen. I can download and install apps just fine (and even update them) but I can NOT get to the my apps screen. I was on Market 3.1.5 when this started. I've tried clearing Market data, market cache, changing Google accounts, clearing cache and dalvik from CWM, uninstalling and reinstalling the market via TiBu (both with and without data) and even updating to market 3.3.11 which is posted in the Apps and Themes section - all to no avail. ANY help would be greatly appreciated.
I'm on Motorola Atrix, CM7 not beta not nightly version with faux123's 1.45GHz kernel.
DMoney9779 said:
After installing the updated Google+, I started having a ton of data connectivity problems. I was able to uninstall Google+ and that seems to have fixed those issues. The one remaining issue I'm having is that whenever I go to "My Apps" in the market, all it shows is a white blank screen. I can download and install apps just fine (and even update them) but I can NOT get to the my apps screen. I was on Market 3.1.5 when this started. I've tried clearing Market data, market cache, changing Google accounts, clearing cache and dalvik from CWM, uninstalling and reinstalling the market via TiBu (both with and without data) and even updating to market 3.3.11 which is posted in the Apps and Themes section - all to no avail. ANY help would be greatly appreciated.
I'm on Motorola Atrix, CM7 not beta not nightly version with faux123's 1.45GHz kernel.
Click to expand...
Click to collapse
Been having the same problem here (on two different ROMs) on an HTC Droid Incredible. Have done multiple reflashes; nandroid restores, etc., but since "MyApps" disappeared earlier this week, absolutely zero solutions.
Was banging my head against the wall until I discovered (ironally, of course after Googling) a recent thread on DroidForums about the problem. Nobody has solved it; the new market doesn't fix it. And I can't believe that it hasn't become a bigger deal in the Android community if it's widespread.
One recommended solution I haven't tried is to scrap market and go with AppBrain until Google gets their act together. Another is to freeze Market Updater. Haven't tried that myself.
UPDATE: Okay, now I *have* tried the freeze Market Updater method and that has zero effect. I've filed an issue at Google's site for whatever that's worth.
Try this: go into market app on phone, search an app that is allready installed on your device. Uninstall it with market app and then reinstall it again from market and reboot your phone.
Don't wipe any data or cache! That's very important!
After rebooting go to market and open "My Apps"...no you should see all your installed apps.
This works for me at each time.
Nope. Was worth a try. Meanwhile, engaging with the techie at Google got me the "are you using an OS other than the one authorized by HTC."
Oh, pulease.
hgoldner said:
Nope. Was worth a try. Meanwhile, engaging with the techie at Google got me the "are you using an OS other than the one authorized by HTC."
Oh, pulease.
Click to expand...
Click to collapse
Hahaha...well, it is kinda comforting to know I'm not the only one...in the interim, appbrain will work 4 me...thanks for the suggestions everyone!!! If u get a resolution that works, please let me know!!
Rock out with my Atrix out
"Try this: go into market app on phone, search an app that is allready installed on your device. Uninstall it with market app and then reinstall it again from market and reboot your phone.
Don't wipe any data or cache! That's very important!
After rebooting go to market and open "My Apps"...no you should see all your installed apps.
This works for me at each time."
sorry i tryed, but my apps remain white!
Same to me :-(
White Applist. Installing new Stock-ROM (Galaxy 2). Apps could be seen. After restore with TB, Applist is white again. This morning on my Galaxy Tab (never touched this): Applist is also white. Bull**t. Using App-Center meanwhile fore updating.
www.fdem-verein.de
I solved the prob by deinstalling Black Markets on device. After this wipe the data of the Android Market and your Apps will be shown.
After the problem persisted over 3 different ROMs, except an AOSP ROM I just didn't like, I simply switched to AppBrain to get Market functionality.
It'll work until Google fixes the issue.
Try to deinstall other markets, especially "black markets" and wipe the data from the Android Market. It works!
yeah!! thanks. The problem is the black market... searching alternatives markets...
stupid
hgoldner said:
Nope. Was worth a try. Meanwhile, engaging with the techie at Google got me the "are you using an OS other than the one authorized by HTC."
Oh, pulease.
Click to expand...
Click to collapse
I KNOW THEY ALWAYS SEEM TO ACT AS IF YOU ALWAYS CAUSE THE PROBLEM and if .not.you something that YOU did engaging in uploading your choice rom.
tards
If someone finds a flashable stock market please post the link. (It has to be a system app; can't be a user app.)
Down the interwebs from my Incredible phone
comcinco said:
yeah!! thanks. The problem is the black market... searching alternatives markets...
Click to expand...
Click to collapse
i dont have any markets except the amazon app store on mine
atrix running aura 1.2.2.2 with the damn market 3.3.11 HHHHHHEEEEEEEELLLLLLPPPPPPP

New Android Market APK?

So i have been googling like a mad man and apparently can't find the apk to the new market with the Music tab and new features.
Is it still too new to have been uploaded yet?
Does anyone know where its available?
J-Roc said:
So i have been googling like a mad man and apparently can't find the apk to the new market with the Music tab and new features.
Is it still too new to have been uploaded yet?
Does anyone know where its available?
Click to expand...
Click to collapse
What's the build number
Sent from my MB860 using xda premium
I would appreciate an upload of the newest apk as well. Don't know the build number but I'm pretty sure the OP is looking for the apk with the new music section built in (as am I)! Google should be pushing it out to all phones automatically starting from a bit ago up until possibly a few days from now so some of us are antsy and don't like the wait
edit:
Sorry for the repeat I just noticed that the first poster already stated he wants the version with the music tab, my bad!
I don't think google pushed the market apk yet
Sent from my HTC Vision
Haha maybe, I saw some reports online from people but maybe they're just being jerks
You could be right. Someone did mention that on another thread
Sent from my HTC Vision
Here's a better question, what happened to the App "old market"?
I don't need it now (freezing the market updater with TiBu), but I will need it down the road whenever ICS comes out for this or other phones...
Sent from my MB860 using xda premium
Well im running the new market. Updated itself. Im running a stock rom for now though. So could be that. Was 3.0.8 before and i reckon it is 3.11.1 (without looking)
Sent from my MB860 using xda premium
i came here looking too. mine has not updated. on aura
i had it on stock, flashed to a number of custom roms, (cm7, alien and homebase) none of them had the newer one.
there isn't much of a difference despite the app font being smaller. few speed tweaks maybe?!?!
I have it, I will upload it to this thread in a couple of hours
Flowsick said:
I have it, I will upload it to this thread in a couple of hours
Click to expand...
Click to collapse
Please do!
It has been a whole 6 hours
subscribed
So a few moments ago I just got the new market update. In order to get the new market I had to do a few other steps. I don't know if it will work for you, but it seemed "timely".
I noticed that Google Music had an update so I tried to install it but I got some kind of error. I was running the last leaked version (4.0.1).
1. I opened Settings > Applications > Manage Applications > Music and cleared out data and uninstalled it.
2. I then opened up the Market and installed the newest Google Music (4.0.9) and set that up.
3. I then re-opened the Market and noticed that some of my applications had broken market links. Some were reported as not being installed, yet they were.
4. I then re-opened Settings > Applications > Manage Applications > Market and cleared out data then uninstalled updates.
5. I waited a few minutes then reopened the Market and accepted the TOS and there it was, the new Market (3.3.11) with the new Music tile and all.
Maybe this will work for others. Can't hurt to try.
I downloaded and installed 3.3.11 from a thread here in the "themes and apps" section a couple of weeks ago. Hardly new ... link
Inspiredwire said:
So a few moments ago I just got the new market update. In order to get the new market I had to do a few other steps. I don't know if it will work for you, but it seemed "timely".
I noticed that Google Music had an update so I tried to install it but I got some kind of error. I was running the last leaked version (4.0.1).
1. I opened Settings > Applications > Manage Applications > Music and cleared out data and uninstalled it.
2. I then opened up the Market and installed the newest Google Music (4.0.9) and set that up.
3. I then re-opened the Market and noticed that some of my applications had broken market links. Some were reported as not being installed, yet they were.
4. I then re-opened Settings > Applications > Manage Applications > Market and cleared out data then uninstalled updates.
5. I waited a few minutes then reopened the Market and accepted the TOS and there it was, the new Market (3.3.11) with the new Music tile and all.
Maybe this will work for others. Can't hurt to try.
Click to expand...
Click to collapse
This worked for me. Thanks!
mine updated automatically overnight.
I've been on 3.3.11 since the day it was leaked. Last night it updated automatically to include the music tab after doing a search and purchasing an album.

Google Play not Downloading Apps?

Is anyone else having issues with the play store? I can't download any apps or update them... It says "downloading..." and never gets to the part where it shows how much has been downloaded. I restarted my phone... No luck. My Internet works fine, the browser works great, but no Play Store. Is this a widespread issue? I'm on Charmeleon ROM. Had no issues before with it, and I've had it for days. Thanks everyone!
Sent from my EVO using XDA
PsiPhiDan said:
Is anyone else having issues with the play store? I can't download any apps or update them... It says "downloading..." and never gets to the part where it shows how much has been downloaded. I restarted my phone... No luck. My Internet works fine, the browser works great, but no Play Store. Is this a widespread issue? I'm on Charmeleon ROM. Had no issues before with it, and I've had it for days. Thanks everyone!
Sent from my EVO using XDA
Click to expand...
Click to collapse
Go to Settings > Apps > Google Play Store > Clear cache and data then restart the app
No dice... Tried that twice now. I've never experienced this before. Pretty irritating! :/
Sent from my EVO using XDA
I'm having this issue on both my tablet and Evo 4G LTE right now.
Sent from my cm_tenderloin using Tapatalk 2
banzaiwolfe said:
I'm having this issue on both my tablet and Evo 4G LTE right now.
Sent from my cm_tenderloin using Tapatalk 2
Click to expand...
Click to collapse
i was having the same problem until now it just started working out of no where all i did was power off. then hold down volume down and power until you get to the hboot screen chose fastboot then reboot.
I wiped everything and flashed a new ROM for the heck of it. Works perfect now. I have a feeling it was just Google Play being a brat. I think the timing was coincidental. But who knows?
Sent from my EVO using XDA
You had luck. Wife's HTC Desire stucks in "downloading...".
I tried:
- kill, clear data, uninstall updates (Google Play/Market, Downloading service, Market updating service)
- change user password
- restore phone to default
- revert phone/flash to system default (using HTC updater, then applied HTC's oficial OTA updates)
And Google Play is not working. Big issue is that more services are not working, including Maps, Chrome2phone. After resetting phone to default few minutes is Market working (until it downloaded update to Google Play).
But "Talk" is working fine. Home WiFi (no restriction) or 3G. Second Android phone on same WiFi and same 3G works without issues.
I've had that a few times but just hit cancel update then hit update again then it worked. I am more frustrated that apps don't download/update when u leave the market before they are done or turn your screen off
Sent from my EVO using xda app-developers app
I too am having same issues. I can get Play to run but it will lock up past that. Browser blank as well. Wiped cache and etc, issue repeats.
Sent from my EVO using xda app-developers app
I had the same issue too, stuck at the "Downloading...." so i tried to uninstall the update through "System > Application > All > Google play store" but it got stock again while uninstalling the google play. so i used titanium backup and did "Wipe data" (Do not uninstall from titanium backup since it will remove the whole thing not just the update)
then went back to "System > Application > All > Google play store" and did an uninstall. so it removed the update only.
I started the program and got the message telling me that google market is now called google play store... blah blah..
the version became 3.5.x (cannot remember) and it worked great...
after a while it updated it self to the latest (3.8.17) at the time of writing this, and it still works and I can download and install apps.
:good:
BTW, i am have a Samsung Galaxy Note (from AT&T) running 4.0.4
(i reached this thread while googling for the problem, but hopefully the same solution will apply to other phones)
Also: clear media cache
Another thing that helped me with this problem (different device, admittedly) is to clear the media cache (Settings -> Apps -> All -> Media Storage -> Clear Data). You wouldn't think that this would affect the Google Play store, but I have a large side-loaded MP3 collection & sometimes media crawler problems affect just about everything.
just follow this
do this
Make sure you've cleared the cache and data of both the Google Play store app and the download manager. Here's how:
Visit Settings > Apps on your device
View All apps
Select the Google Play store app, and then tap Clear data and Clear cache.
Then, select Download manager and tap Clear data and Clear cache.
it came for google online support
YES! Can't install/update apps
I am having this same issue. My HTC Droid Incredible 2 has been rooted, and running Gingerbread 2.3.4. Google Play store was operating as it should. Today I installed a build of Cyanogenmod 10 (update-cm-9.0.0-RC0-vivow-BRACKETKANG-04_08_12-signed-v.3) with Jellybean (Android 4.1.1). I flashed the corresponding gapps download (gapps-jb-20121011-signed.zip) from cyanogenmod.org. This is the thread I used to do this: http://forum.xda-developers.com/showthread.php?t=1779986
I have re-flashed the gapps, cyanogenmod, and even tried various other cyanogenmod and gapp versions. I can not download or update apps. I accepted the terms, etc and it says downloading indefinitely. I have tried emptying the cache, force closing, reinstalling Google Play. I have also downloaded older versions of the app. Currently, I have version 3.9.16 installed. I have been using clockworkmod to install cyanogenmod and gapps, if that is helpful information.
I have scoured the internet looking for a solution. I am not allowed to post on the above mentioned thread, I guess I haven't posted on XDA enough in order to have access. If there is anymore information I can provide that would make it easier/possible to solve this problem, please let me know!
Thank you very much,
Darman
fduraibi said:
I had the same issue too, stuck at the "Downloading...." so i tried to uninstall the update through "System > Application > All > Google play store" but it got stock again while uninstalling the google play. so i used titanium backup and did "Wipe data" (Do not uninstall from titanium backup since it will remove the whole thing not just the update)
then went back to "System > Application > All > Google play store" and did an uninstall. so it removed the update only.
I started the program and got the message telling me that google market is now called google play store... blah blah..
the version became 3.5.x (cannot remember) and it worked great...
after a while it updated it self to the latest (3.8.17) at the time of writing this, and it still works and I can download and install apps.
:good:
BTW, i am have a Samsung Galaxy Note (from AT&T) running 4.0.4
(i reached this thread while googling for the problem, but hopefully the same solution will apply to other phones)
Click to expand...
Click to collapse
Thanks this has worked seemlessly

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