I have got the problem that sensors turn out my screen after calls start (incoming/outgoing) and it does not activate again when I want to end the call.
I have realized that after a call is started and the phone is moved (e.g. after typing a number, dialling and then move the phone to your ear) that this (or actually any movement) locks the screen.
I have realized that the movement actually activates the 'dial pad' (just as you would press the icon on the screen during a call) but somehow also fully de-activates the screen. You can get the screen activated again only by sliding the hardware keypad out. Then you can press 'x' on the screen to get back to the normal call screen (and then end the call normally).
I have got the 2nd SK17 now and it has got the same issue regardless which firmware I use (branded 4.0.A.2.335 from vodafone, 4.0.A.2.335 Generic or 4.0.2.A.0.58 Generic).
Anyone else got this issue and has got a solution.
Same here. its because of the light sensors.
http://forum.xda-developers.com/showpost.php?p=18404603&postcount=6
heres a guide to turn it off
Thanks for the quick response. Much appreciated.
However, I am afraid this does not resolve the issue. When applying as described in the guide the screen is de-activated straight after answering a call (without moving the device) and even when sliding the hardware keyboard out and pressing 'x' on the screen (to return to normal call screen) and then close the hardware keyboard again the screen is de-activated straight.
Ending calls now is only possible when the hardware keyboard is slided out.
Before applying as described in the guide at least the screen returned to be active after sliding keypad out, pressing 'x' and sliding keypad back in (and then not moving the device).
Therefore I have reverted back to what is was before for the time being.
Any other thoughts, hints, help.
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UPDATE 2011/11/27:
I have got my SK17 exchanged again (got the 3rd one now) and on this one it does not occur respectively call screen and sensors work perfect. Finally SE or vodafone seem to fix it on newly produced devices.
Related
Phone works and everything but the touch screen is not responsive.
Does anyone know how to call up the "Start" menu just using the keyboard?
or
How to press "Send" using just the keyboard for SMS msg?
Thanks in advance!
I'm not sure that it is possible. this has happened twice to me* (see below) and those were the only 2 things that I could not do. you can go to the program tab to the far right and start any programs you may still be able to use...
*I've had this happen to 2 of my touch pros...What I was told by a rep was there is a small plastic tab on the back of your screen. If you look on your phone where the volume buttons are...opposite side. That small plastic tab should be removed because this rubs against some connector inside the phone that causes the touch screen to die. soooo long story short you'll need to take it in and get it replaced
Sort of the same issue:
I've got a stock ROM, PhoneAlarm (latest beta) and a few other applications installed on this device, only recently has it caused me as much of a hassle as it has. I get a phone call and no matter if I press the softkey "Answer" button or the answer button on the bottom left below the jogdial, NOTHING picks up a call. Sometimes if I stab at it wildly enough it answers and immediately places a call within a call which means I can't get back to the original one i answered. It's frustrating and really annoying.
@sanjsrik - I'm having the same issue.
Using a Sprint issued TouchPro. Along with the 'Answer' issues, I'm also having problems with the screen jogging around. When I go into applications or the phone keypad, the screen is skewed, however if I touch the screen (in the correct spot), the correct command happens. For example, if my keypad screen is skewed (which only happens sporadically), it shows the '7' where the '9' should be and if I touch the screen there, the '9' correctly apprears. I plan to take the phone to Sprint either tomorrow or next and hopefully will have a clearer verdict.
Stock ROM
Apps:
Adv Config Tool
Google Maps
Facebook
Skype
TinyTwitter
Hi,
Just recently got the mini. I often accidentally end the calls due to the position of the four corner launcher during call. Is there a way to disable it and use vanilla gingerbread call screen (i.e. the one in Samsung?). Or is there any setting to have "long press" for ending call instead of just click?
Not without root.
That's odd. The proximity sensor should be dealing with this. I mean it does for me and that never happend to me. Check if your sensor is working properly. Dial *#*#7378423#*#* and look in Service tests menu for proximity switch.
donev_go said:
That's odd. The proximity sensor should be dealing with this. I mean it does for me and that never happend to me. Check if your sensor is working properly. Dial *#*#7378423#*#* and look in Service tests menu for proximity switch.
Click to expand...
Click to collapse
He wanted to change the UI
Thanks all. The proximity sensor is working fine. But it is the way I'm holding the phone (coz it's so small! my thumb sometime reach the button when I move the phone away from my face (to use dialpad, or turn on speakerphone, or....). It's annoying.
Now I'm trying some call replacement apps (Ultimate Call Screen HD Free). It's working but it does not look as "refined" as sony one. Wonder if I can replace with "stock" gingerbread dialer....
I didn't root my phone yet. It came with .62 firmware and I'm still don't have time to downgrade and root. I guess if ICS comes out, it will probably change the call interface as well.
Flash cyanogenmod for stock gingerbread call screen
This phone has never been modified, no custom ROMS, never rooted, using the latest OS from AT&T ...
And today, for whatever reason, when making originating a phone call, and once I've hit "dial" ... the phone screen goes completely black except for the status bar at the top (the one you can swipe down). I'm saying that whereas usually, after hitting "dial" and as the phone dials, you can actually see a screen full of information (hang up botton, number/name of who your dialing, etc.) ... in this case and now, there is just a black screen.
Though there is a black screen (other than the status bar at top), I can still hear the phone ring and even have a conversation should somebody answer. But when the call is over (the person on the other end has to end the connection because I have no screen interface to do such), the screen remains blank (other than the status bar at top) and none of the bottom, permanent keys are operative either ("home" / "back" / settings / etc.). To get back to the home screen, I have to pop the battery and re insert it and re start the phone. But even then, it's acting weird: when booting, at the "Reimagine Possilbe" screen (I think that's what it says) it hangs there for about 45 seconds (usually only about 5 when functioning correctly) and will eventually end up at the home screen.
But if I originate a call, the cycle repeats.
I've completely reset the phone to factory defaults at least three times, formatted the USB storage and the whole nine yards but it remains glitched as described above.
...
So... has anyone seen/heard of this?
I'm thinking of just warrantying the phone as it's only about 5 months and I figure AT&T should have no issue as it's such a replicable problem and it certainly doesn't seem to be software related as it's completely stock and multiple factory resets have not worked but wanted to put a line out here first to see if anyone else has experienced this.
Thanks in advance for any information.
Best,
Joel.
I think the network is fugazi right now, as I had issues with the phone, and read about another user having same troubles. I'd give it a little time.
rangercaptain said:
I think the network is fugazi right now, as I had issues with the phone, and read about another user having same troubles. I'd give it a little time.
Click to expand...
Click to collapse
I sure hope so. Even though I've reset the phone (which sucks) ... I'd prefer that over having to go to the store and all...
Odd that a network problem could cause such, though ....
Thanks for the word ...
Best.
.joel
Just a llittle update ...
I changed the "Proximity Sensor" to OFF and now the normal iin-call screen appears but it never goes away, which can be problematic.
In general, I've always had the proximity sensor set to ON as this allows the in-call screen to blank after a few seconds (complete blank with no status bar at top) and then reappear when I remove the phone from my ear.
But when I re enable the proximity sensor, now ... the screen blanks immediately (excepting the status bar at the top) and never comes back ... even after my call recipient ends the call ...
I'm just gonna warranty at at the local service center; at this point (two days now with all my friends AT&T phones working fine) I'm pretty sure something is glitched with the internal sensor that manages the proximity settings ...
Thank God for warranty.
I just installed AOKP Unofficial 4.2.2 from this thread.
If I simply make a call, the proximity sensor functions as expected and near perfectly (I think there's slightly too much lag between removing the phone from one's ear and the screen coming back on... but not unbearable). With the keypad shown, I've found the behavior to be quite unpredictable. On my first call with the new ROM, I called my company voicemail and between inputting my password and cradling the phone, I could hear a bunch of key presses occurring. It ended up disconnecting the call. This is quite reproducible for me.
I'd like to know if this is a reproducible issue, intended function, and/or bug (which I will report if others can verify).
Method:
- Dial a number
- Set phone on table
- Put hand in viscinity of top of the phone
- Observe screen turning off and on as you move your hand over the sensor and then away
- Pull up keypad
- Repeat hand test and observe that the screen is not predictable
In trying this several ways, there's either a lag in detecting proximity, or it's just flaky. I actually find it really hard to reproduce consistently. Sometimes it actually will turn off (I can see peripherally that if I put it to my ear), however if cradling (with phone still well within what I could call "proximity" to my face/ear), it will dial numbers. In putting my hand in various positions over the phone, sometimes it turns off, sometimes not. With the keypad hidden, it turns off reliably 100% of the time.
The biggest difference I can reproduce is that if you put a single finger over the full width of the top of the phone (over the HTC logo -- the sensor is just to the left of the logo), it will reliably turn off the screen without the number pad, but not with it. I get that the sensor probably needs to account that one's fingers will be pushing on the screen to enter numbers, but something directly over the sensor (simulating an ear pressed to it) should turn it off even with the number pad shown, I would think.
Thanks for any suggestions of if you'd like any further information.
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ETA: S-off, unlocked bootloader, AOKP: aokp_jewel_unofficial_Mar-12-13, baseband 1.12.11.1210, Android 4.2.2.
Hi guys.I have a problem with my LG G2 D802.When I answer a call or make a call,the screen goes blank and the touch doesn't work anymore.I can't do anything else on the phone.The conversation is normal and anything else seems to be ok.Please help! Thank you.
If I answer a call,the screen goes blank,I can speak normally:After the call even the other person finishes the conversation,I still can't do anything on the phone,because the screen stays blank.If I have another call this will awake the screen and it will work normally,I mean,I can take the call,answer and speak on the phone but with the screen blank again. and so on.To have the phone back to normal,I have to reboot it by switching the phone off and on again. Very strange.This happened after I unlocked the phone ,probably because I left the SIM card in ?!!! Any possible advice/solution? I tried soft and hard/factory reset with no results.
help reguading the g2 screen blackout during calls
madafis said:
Hi guys.I have a problem with my LG G2 D802.When I answer a call or make a call,the screen goes blank and the touch doesn't work anymore.I can't do anything else on the phone.The conversation is normal and anything else seems to be ok.Please help! Thank you.
If I answer a call,the screen goes blank,I can speak normally:After the call even the other person finishes the conversation,I still can't do anything on the phone,because the screen stays blank.If I have another call this will awake the screen and it will work normally,I mean,I can take the call,answer and speak on the phone but with the screen blank again. and so on.To have the phone back to normal,I have to reboot it by switching the phone off and on again. Very strange.This happened after I unlocked the phone ,probably because I left the SIM card in ?!!! Any possible advice/solution? I tried soft and hard/factory reset with no results.
Click to expand...
Click to collapse
I actually had this same issue. my g2 is rooted, but running the stock rom. it has a screen protector but nothing else that would impede the sensors.
I found that this issue never took place in well lit areas. but if at night sitting i a poorly lit room I would go to swipe the scree it would unlock for a second or two and then lock back up. in talking with a friend. I found that the g2 has in set so in the proximity of a pocket or something dark the screen dims back so as to not allow you to mistakenly hit ay button ( i.e. butt dial) i figured my proximity sensor near the ear piece was dirty and causing much less light then there actually was. at the time there wast a firmware update ( which I have now gotten) and was desperately seeking help.
I finally got the firmware update VS98012B and it seems to have solved the issue I ( and you) was having. I would see what version you are running now and then update to the aforementioned and see if that solves your problem.
PM me and let me know what road you decide to travel and if for some reason it doesn't help you we shall figure it out.
Blank Screen
I am having sort of the same issue. But mine is wether in a well lit room or dark room it doesn't matter.
I noticed that it usually happens when i receive a call, after the conversation when i hang up it does not go back to the home screen. all i get is a blank screen. the only way i can get it to generate the home screen again is by pulling down the status bar and going into the general settings and clicking home button again.
during this blank screen i can still see the status bar, and when i bring down the status bar i can see the nav buttons but they are unresponsive.
I also noticed this takes place sometimes after closing an app (noticed on netflix)
I am rooted on stock rom and TWRP recovery. Phone Model [LS-980 Sprint]
I immediately rooted so dont know if issue was there before root.
SOMEONE PLEASE HELP.
Bam9 said:
I actually had this same issue. my g2 is rooted, but running the stock rom. it has a screen protector but nothing else that would impede the sensors.
I found that this issue never took place in well lit areas. but if at night sitting i a poorly lit room I would go to swipe the scree it would unlock for a second or two and then lock back up. in talking with a friend. I found that the g2 has in set so in the proximity of a pocket or something dark the screen dims back so as to not allow you to mistakenly hit ay button ( i.e. butt dial) i figured my proximity sensor near the ear piece was dirty and causing much less light then there actually was. at the time there wast a firmware update ( which I have now gotten) and was desperately seeking help.
I finally got the firmware update VS98012B and it seems to have solved the issue I ( and you) was having. I would see what version you are running now and then update to the aforementioned and see if that solves your problem.
PM me and let me know what road you decide to travel and if for some reason it doesn't help you we shall figure it out.
Click to expand...
Click to collapse
I decided to open the phone and check the proximity sensor.I unplugged the proximity sensor ribbon and guess what:IT WORKS.without the functions of the proximity sensor and LED.But at least,I have the keypad and the screen on during a conversation.I have even the knock-knock function.Probably,I will use it like that until a kit-kat update will be available.Thanks for your answer.
VS980 Black Screen
I have a customer phone that I replaced the LCD and Digitizer on. The new screen works fine but...now when a SIM Card is in the phone and I dial out a thin horizontal line appears in the middle of the screen and then the screen goes black.
If I remove the SIM card and place a call, the phone gives me the standard "Emergency Calls Only" and goes back to the dial pad.
The SIM Card is not activated but it is recognized by the phone.
Has anyone else had this issue? I tried a factory restore with no luck.
madafis said:
I decided to open the phone and check the proximity sensor.I unplugged the proximity sensor ribbon and guess what:IT WORKS.without the functions of the proximity sensor and LED.But at least,I have the keypad and the screen on during a conversation.I have even the knock-knock function.Probably,I will use it like that until a kit-kat update will be available.Thanks for your answer.
Click to expand...
Click to collapse
Hi,
I have the same issue , my screen turns black when calling or receiving calls , i m not really good with my hands... so do you know other solutions to disable the proximity sensor ?
thanks
Same issue here - LG G2 screen turn off and goes blank during conversations
I have exactly the same issue - LG G2 D802 screen turn off and goes blank during conversations.
Thanks to @Bam9 and @EtherBoo , who suggested to clear the proximity sensor from the outside and squeeze the top left corner of the phone, I tried to clean it and put some stress on it - and it worked!
Another issue which I also have and is also caused by the proximity sensor is that the screen stays on and the touch buttons in the dialer aren't responsive - which means we can't switch to speaker, add a call, mute, etc... However, the main touch / navigation button (home, back and menu buttons in the bottom of the screen) are responsive, in addition to the status bar.
(This issue was already reported by @athorax here)
In both of these situations the only quick way to end a call is to pull down the status and notifications bar and hang up from there.
I have a glass screen protector (which don't block the proximity sensor), and I am rooted and using CyanogenMod 11 ROM.
I used ioroot to root and AutoRec, which comes with TWRP 2.7.0.0, to install CyanogenMod ROM.
However, going back to stock ROM (in my case, LG G2 D802, it's D80220C) won't help since the issue still exists.
What I'm sure is that it was pretty much okay in the beginning, and the situation became worse and worse - occurring randomly, until it arrived to a situation in which I can't use the phone properly during conversation.
Now that I discovered that I can put some stress on the proximity sensor it seems that I have a hardware rather than a software issue.
Bam9 said:
I actually had this same issue. my g2 is rooted, but running the stock rom. it has a screen protector but nothing else that would impede the sensors.
...
i figured my proximity sensor near the ear piece was dirty and causing much less light then there actually was. at the time there wast a firmware update ( which I have now gotten) and was desperately seeking help.
...
I finally got the firmware update VS98012B and it seems to have solved the issue I ( and you) was having.
Click to expand...
Click to collapse
So for you it was a software issue?
Is your sensor working until today with no issues?
ingoljosh said:
I am having sort of the same issue.
...
I am rooted on stock rom and TWRP recovery. Phone Model [LS-980 Sprint]
I immediately rooted so dont know if issue was there before root.
Click to expand...
Click to collapse
I'm also rooted and with TWRP.
Did it happened before you rooted?
Did you used ioroot to root andAutoRec to have TWRP?
You see, I'm really trying to find the similarities between us all in order to solve this issue...
madafis said:
I decided to open the phone and check the proximity sensor.I unplugged the proximity sensor ribbon and guess what:IT WORKS.without the functions of the proximity sensor and LED.But at least,I have the keypad and the screen on during a conversation.I have even the knock-knock function.Probably,I will use it like that until a kit-kat update will be available.
Click to expand...
Click to collapse
We already have KitKat based firmware update. For me it's D80220C.
For you it might be already D80220D. Use this link to check your version, and replace the IMEI in the end of it with your IMEI.
BobbyLG said:
...now when a SIM Card is in the phone and I dial out a thin horizontal line appears in the middle of the screen and then the screen goes black.
If I remove the SIM card and place a call, the phone gives me the standard "Emergency Calls Only" and goes back to the dial pad.
Has anyone else had this issue? I tried a factory restore with no luck.
Click to expand...
Click to collapse
When you place the call you do hear that the call is made?
If so - then you have exactly the same issue.
What is your model, what ROM are you using, and did you root your phone?
I have LG G2, unable to make call. The signal strength is fine. I have tried reinserting the sim. but i am able to receive calls. when i make a call the dialup screen come up and call ended automatically. Any Help