Problems connecting to corporate WiFi - HTC Amaze 4G

I am having difficulties connecting my Amaze to my corporate WiFi. It gets stuck in the endless "authentication" loop. Authenticating, disconnecting. Authenticating, disconnecting. And so on and so forth. It simply won't connect even though my IT department has verified that my login credentials are correct.
Has any one else run into this issue? This is very annoying.
Thanks in advance!
Tedy...

Most corporate WiFi use MAC filtering as well. Since you looped in your IT department I wouldn't think they'd consider that, but it's something to try if not.
Settings > About > Hardware info > Wi-Fi MAC Address
The next thing to consider is that the ports used for wifi calling may also be blocked by default, as well as UDP, too.
Good luck regardless...

tedya said:
I am having difficulties connecting my Amaze to my corporate WiFi. It gets stuck in the endless "authentication" loop. Authenticating, disconnecting. Authenticating, disconnecting. And so on and so forth. It simply won't connect even though my IT department has verified that my login credentials are correct.
Has any one else run into this issue? This is very annoying.
Thanks in advance!
Tedy...
Click to expand...
Click to collapse
I had the same problem until I updated my phone by going to settings/ about/ htc updates. After the update it connected first time and stayed connected.

PGMMA said:
I had the same problem until I updated my phone by going to settings/ about/ htc updates. After the update it connected first time and stayed connected.
Click to expand...
Click to collapse
I OTA updated to .6 from .5 but still experience the same Authenticating loop the OP posted connecting to the WPA2 Enterprise Wi-fi. It seems like it's experiencing a timeout after 30 -50 minutes of inactivity. Typically, after turning wifi off then back on resolved this but it becomes a pita.
Also, when it's stuck authenticating (and not connected), TMO data is not enabled as well - the end result is no data connection at all and no synching is achieved. That's my experience any ways...
Just wanted to add - My home wifi (WPA2 Personal) is flawless!

I use WiFi Advanced Configuration Editor free app from the market works great when it comes to corporate wifi.

lester1 said:
I OTA updated to .6 from .5 but still experience the same Authenticating loop the OP posted connecting to the WPA2 Enterprise Wi-fi. It seems like it's experiencing a timeout after 30 -50 minutes of inactivity. Typically, after turning wifi off then back on resolved this but it becomes a pita.
Also, when it's stuck authenticating (and not connected), TMO data is not enabled as well - the end result is no data connection at all and no synching is achieved. That's my experience any ways...
Just wanted to add - My home wifi (WPA2 Personal) is flawless!
Click to expand...
Click to collapse
Yes, this is exactly what is happening. Even after the update, it won't connect.
Now, if we could just get the update for WiFi Calling.

Related

[Q] WIFI connection stops transfering data

Hi, is anyone has the same problem? When I'm connected at home to my Tenda router (WIFI b/g/n) after cca 30 min. my phone WIFI stops sending and recieving data, Skype is offline, etc... but WIFI in phone is stil switched on. After I switch WIFI off and back on (on my Samsung, not on my router), everything works good for a while and after cca 30 min. is situation the same. Is there in Samsung any WIFI sleep mode or something like that? Or some settings, which is not visible? Any other suggestions? Sorry for my poor English. Thanx in advance.
I'm having the same problem. But I did a factory reset and it works fine afterward.
And just few hours ago, I encountered this problem again. What did to get this error was, I pressed "on samsungapps" and it failed to update and thus results wifi connection stopping. What about you? Also my Kies air is not working.
are you guys sure you have wifi sleep policy set correctly? just to be sure, settings, wireless, wifi, menu button, advanced, wifi sleep policy to NEVER.
Yes. And also even if i manually disconnect and reconnect the wifi back. The data still doesn't come in. It is stated there as connected but no data at all.
Somehow Wifi keeps searching every few seconds, even thought it's connected.
This is bound to cost in battery life too.
I have reseted router to default settings, disabled n mode, disabled security (only mac filtering is on), disabled all unnecessary features and PROBLEM IS SOLVED !!! Thanx God Tomorrow I will experiment with router settings to know, what was causing this error ;-)
Well at least u're connected, I'm facing the same problem as the thread starter. No data flow at all. Browser showing me offline msg. I had the same problem on the 1st day with the phone after I woke up. previously playing with most of the default aps. So i'm not sure what went wrong, did a factory reset and it works fine.
Until, few hours ago, I tried my kies air which didn't work. Browser couldnt load the address given. And I thought i had an outdated kies air, so i went to click on samsungapps, which failed to update me. At that point the wifi is still working, i leave my phone for about 30 mins, and when i came back. The same problem which happened on the 1st day came back. I was hoping to find an answer here so I didnt do the factory reset it. On another note, the phone wifi works after restart, but wouldn't last.
Edit: The wifi works after i resetted my modem to default. oh well. at least that solved it.
lukecz said:
I have reseted router to default settings, disabled n mode, disabled security (only mac filtering is on), disabled all unnecessary features and PROBLEM IS SOLVED !!! Thanx God Tomorrow I will experiment with router settings to know, what was causing this error ;-)
Click to expand...
Click to collapse
Hi,
Did you find out what setting was causing the connection issue? I also have this problem with my Tenda router. I thought it might be the wireless N, but disabling that doesn't fix it. I have a wireless distribution system set up with other tenda routers so didn't want to disable all the settings to troubleshoot if i can help it!
Thanks
spen2 said:
Hi,
Did you find out what setting was causing the connection issue? I also have this problem with my Tenda router. I thought it might be the wireless N, but disabling that doesn't fix it. I have a wireless distribution system set up with other tenda routers so didn't want to disable all the settings to troubleshoot if i can help it!
Thanks
Click to expand...
Click to collapse
I have the same problem, my router is N and the conection between SGS2 and my router is bad. Any idea?
Same problem here, I'm running WZR-AGL300NH in access point connected to my Ubuntu Server. Everything else works in the house just fine but SG2 stops transmitting data after a while.
I recently upgraded to KF1 firmware (and unknowingly wiped out whole phone, being on the bleeding edge and that didn't seem to help.
I would very much appreciate all tips because this problem is very annoying!
Additional Info:
- Buffalo is running latest firmware
- Authentication WPA2-PSK
- Encryption AES
paranoidi said:
Same problem here, I'm running WZR-AGL300NH in access point connected to my Ubuntu Server. Everything else works in the house just fine but SG2 stops transmitting data after a while.
I recently upgraded to KF1 firmware (and unknowingly wiped out whole phone, being on the bleeding edge and that didn't seem to help.
I would very much appreciate all tips because this problem is very annoying!
Additional Info:
- Buffalo is running latest firmware
- Authentication WPA2-PSK
- Encryption AES
Click to expand...
Click to collapse
Same symptoms here. Cisco DDR2200. WPA2 PSK. Haven't tried fiddling with the router yet.
This seems to be a common problem. Anyone knows of a definitive fix?
Bump...I have the same problem and the issue persists even after i reset the phone
Sent from my GT-I9100 using XDA App
Glad I found this, thought it was the ROM I had flashed to the phone (which is VillainROM)
I keep losing connection from my phone via wifi like everyone else in this thread
edit: I've just assigned my phone an IP address via my routers settings and I can connect to the net again
Also when it wasn't working, I couldn't ping the phone. When I assigned the IP just now I still couldn't ping it.
When I did a tracert to it, I could get to it when the IP was assigned and when it wasn't.
I have no removed the assigned IP for the phone from the router. Wifi connection is still working after disconnecting/reconnecting wifi on the phone.
I can also now ping the phone, where as before it was getting timeouts.
Also when it wasn't working the first time when I did a tracert it was showing up as HPsomething (didn't make note of the numbers)
this time when it is working it's just showing up as the IP address when doing a tracert.
Another update:
Just checked my printer, it has an IP address manually set on it, which at one stage when the phone wasn't working for internet it had the same IP as the printer, hence when tracert'ing it I was going to the printer instead of the phone and getting the HP etc back.
When it wasn't working at that time and looking at my routers DHCP list, it had the MAC Address of the phone against the IP that the printer has....
So I've got some issues with how my own network is setup ^_^ which looks like is causing me grief.
So the issue is with DHCP? Setting a static IP fixes it? I'll have to try, but I doubt this is a problem with the network, as all my other devices use DHCP without this problem.
I have the exact same problem!!
It's really annoying.
i was having problems with wifi too.. it keeps scanning and checking, etc, signal dropping for no reason..
fixed mine..well for me it worked
backup ur phone ( i dont take responsibility if ur phone catches fire or dies or chases u around )
u need to be rooted
download FXR WiFi fix and rescue from market
and just run the app.
now my wifi signal stays constant speed and i get good speeds
alternatively try
WiFi Fixer
both of them will cause high battery usage..i think since it keeps the signal at maximum.. so only enable wireless when i need it or use juice defender or green power.
greenpower seems great. using this at the moment

Corporate WIFI problems

It appears the Evo 3D has issues staying connected to these networks, whereas the 4G on both Sense and AOSP worked fine.
Here is my network at work:
802.1x EAP
Enterprise(802.1x)
EAP method - PEAP
Phase 2 authentication - MSCHAPV2
then enter identity, skip anony identity, then enter password. Then I should be gold, but after a reboot, it can no longer stay connected.
Anyone else having this issue?
I'm having a similar issue. The wifi setup is pretty much the same as yours. Users with a Nexus S are able to roam around just fine and their wifi stays connected and automatically reconnects when the SSID is in range. I have an Evo 3D and even though it says it remembers the SSID, I have to re-enter my password whenever the device needs to re-establish connectivity (after a restart, coming into the office in the morning, etc). I am able to reauthenticate without any problems though.
Email HTC or call, notify them..its clearly a bug/glitch that's needs to be addressed
Bussin Caps from my 3D shooter
Is there a reason that an open wifi netword that has you login from a web page would run so slow. It suppose to be a 100Mb/s speed and on the computer it gets 80+/9+ but on my phone, with it saying its connected. It gets .4/.4 from the speedtest app. My home network is 20/2 and i get like 14/1+ on the phone. Sometimes I get less.
I can give it a try here and let you know what happens.
While I haven't tried the wifi yet, I did try syncing to my work exchange account, and it gave me an error saying 2 policies were not supported (installing unsigned app packages and smime soft certificates). My hero could sync with the exchange account just fine, so I'm wondering what's different. I may have to get in touch with our IT group........
This morning, my WIFI connected no problem, but I haven't rebooted it since yesterday. I seriously think it has to do with rebooting. It's a bit bizarre.

[Q] No Wifi after Wifi Analyzer...

Hey guys,
I have a problem with my wifi...
Here is the before: Wifi works about 70% of the time, occasionally the connection would be dropped (as in "no network access", it still said it was connected).
Here is what then happened (in that order): Wanted to find a less crowded channel and installed Wifi Analyzer. Quickly decided that Channel 1 would be cool, browsed to the router configuration on the Desktop machine (LAN connection), changed the channel. Back to home on Android (don't remember whether via the home or back button). Into settings to see whether I would have to rescan or whether it would pick up the change of channel itself. It couldn't connect... It scans and attempts to connect, but doesn't
What I tried:
I restarted the Galaxy. Still couldn't connect.
Deleted the connection and re-entered the passphrase. Still couldn't connect.
Uninstalled Wifi Analyzer. Still couldn't connect.
Restarted device again. Still couldn't connect.
(At some point during all this, probably quite early, the Wifi symbol also stopped showing up in the status bar. Doesn't appear no matter whether Wifi is on or off)
Switched back to the channel I came from. To no avail
Switched of encryption on the Wifi. Still to no avail
Any ideas as to what might have happened and, more importantly, how to fix it? As I said the connection itself has never been the most reliable, but this is a different league
Thank you everyone!
Sandro
If you haven't tried it yet, reset your router. That fixes the majority of Wi-Fi issues out there. If that doesn't work, it may be your router itself. Certain routers have more issues with mobile phones than others.
You may want to go to a friends house and try connecting to his router and see if you can troubleshoot and isolate the issue. Either way, best of luck...
Sent from my GT-I9000 using xda premium
Damn you sitecom router!!!
Alright, one thing I hadn't tried until now was to restart the router. That fixed everything including (for whatever reason) the lack of the Wifi symbol!!
So if that is possible feel free to delete this thread! I didn't find the option anywhere...
Sorry for the unjustified disturbance
Sandro

Is wifi in webOS supposed to be buggy as well?

So I know wifi in android is buggy, this isn't a question about that.
My Touchpad won't connect to my wireless network at work. (in webOS or android) It always fails the IP configuration part. My android phone connects fine, and my laptop, and my iPad.
Kind of kills the usefulness of the tablet for me. Wondering if I should call up HP before my 90days are up.
Thanks in advance
I have had no issues with webOS 3.0.2 or 3.0.4 at work or home (and I run a number of access points at both locations). Always connects by itself everytime. Too early to tell with 3.0.5 but no issues so far.
Have you tried other routers? It could be just some issue with your router. Have you tried to manually assign an IP, I know you can in android.
spunker88 said:
Have you tried other routers? It could be just some issue with your router. Have you tried to manually assign an IP, I know you can in android.
Click to expand...
Click to collapse
It connects to my home network fine, just not the work one. Tried manually assigning an IP and that didn't work in either OS. Going to install the update to webOS and see if that fixes things.
As poster above mentioned, corporate/work networks seem to be the only thing that webOS MIGHT not play well with occasionally. I've gotten it to successfully connect to my work's 802.1x EAP network. It actually worked quite well, but then sometimes it stumbles a bit before connecting.
For the most part though, webOS wifi works just fine. Of course, this is because HP dev'd it with the drivers they have, that we DONT have, and most likely will never have.
Wifi now connects on both OS's after updating webOS to 3.05
Lol go figure
R1ptide said:
Wifi now connects on both OS's after updating webOS to 3.05
Lol go figure
Click to expand...
Click to collapse
It hasn't before for you? I'm curious about your experience.
The deal with Wifi in android is multi-faceted:
1. Accessing the wifi options sometimes crashes the thing, and you have to force close the settings app and try again.
2. With Wifi on, the wifi menu can be quite sluggish
3. A lot of times, it wont even scan for networks. It just says disconnected for ages, or will eventually scan, then try to connect, but never get past "Acquiring IP address".
4. A lot of times it will randomly lose its connection, yet still indicate that it's connected just fine. A toggling of the wifi usually fixes this, but also starts you at square 1 with attempting to connect to an AP. For some people, this process can be a nightmare.
5. Some people simply cannot connected to their secured network at all. Period.
Are you experiencing any of these issues still?
nickmv said:
It hasn't before for you? I'm curious about your experience.
The deal with Wifi in android is multi-faceted:
1. Accessing the wifi options sometimes crashes the thing, and you have to force close the settings app and try again.
2. With Wifi on, the wifi menu can be quite sluggish
3. A lot of times, it wont even scan for networks. It just says disconnected for ages, or will eventually scan, then try to connect, but never get past "Acquiring IP address".
4. A lot of times it will randomly lose its connection, yet still indicate that it's connected just fine. A toggling of the wifi usually fixes this, but also starts you at square 1 with attempting to connect to an AP. For some people, this process can be a nightmare.
5. Some people simply cannot connected to their secured network at all. Period.
Are you experiencing any of these issues still?
Click to expand...
Click to collapse
Before update:
never had any problems with wifi at all, except it just wouldn't connect to either of my two networks at work in either OS. Neither OS could get past the IP config stage. Tried manually assigning IPs in both OS's but that accomplished nothing. Home 5ghz network zero issues.
After update:
Instant connection, no issues.

Obtaining ip address....never connects

So my WiFi has been working fine on my prime connecting to any network till yesterday. I went to work, connected to the WiFi network, everything working fine. Then I disconnected from the network and tried to reconnect and it wouldnt connect. All I get is it saying obtaining ip address. I went to my girls after work, same issue there, sees the network but all I get it obtaining ip address and it never goes past that. It does connect to my sensation hotspot though. I hard reset it, even factory reset it and still have the issue...any ideas?
Sent from my HTC Sensation 4G using xda premium
Ever try resetting the router?
I would never have reset over it.. not without rebooting routers/modems first and it sounds like you didnt try this. I get this issue now and then - rare - and a router reboot always fixes it. I never have to resort to drastic stuff like phone or tablet resets. The fact it can talk to your phones hotspot - not router related - even more signals to the router as first place to look.
Lock-N-Load said:
- even more signals to the router as first place to look.
Click to expand...
Click to collapse
I agree....this will work for when he's at his "girl's", but the bigger problem is the office network. That can't be rebooted at will.
Best suggestion I have is to go into the Adanced mode, and where an option "modify Network"...choose that....sometimes just hitting SAVE works, sometimes I re-enter the WEP key and hit save.
In worst case, you could say "forget network" and try starting from scratch....
Good luck,
Bob
You sure your work doesn't do any sort of MAC filtering? Maybe something adaptive?

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