[Q] Can't connect the phone with PC using USB cable. - Atrix 4G Q&A, Help & Troubleshooting

Hello guys, I recently bought an Atrix 4G from UK. The problem is that when I connect it with USB cable with PC (Windows 7 32bit) the PC recognize that the phone is connected but nothing appears on the notification bar on the phone. First tried with original FW 2.2.2 orange, after that rooted, unlocked the bootloader and installed CM7 but it is the same thing with it. I installed the latest USB drivers using motorola driver installing program from the official site, tried with other cable but nothing. RSD lite recognize it if this will help.. Does anyone know how to fix this issue.

strballer said:
Hello guys, I recently bought an Atrix 4G from UK. The problem is that when I connect it with USB cable with PC (Windows 7 32bit) the PC recognize that the phone is connected but nothing appears on the notification bar on the phone. First tried with original FW 2.2.2 orange, after that rooted, unlocked the bootloader and installed CM7 but it is the same thing with it. I installed the latest USB drivers using motorola driver installing program from the official site, tried with other cable but nothing. RSD lite recognize it if this will help.. Does anyone know how to fix this issue.
Click to expand...
Click to collapse
Question for you.... do you have an micro sd card in the atrix? That could be an issue. Also, you can look at your computer's usb settings to see if your phone can be forced into usb mode that way. Just giving some ideas.

Yes, I have SD card, tried without it but the same thing - no notification on the phone and nothing happen on the PC except the sound of connecting a USB device. How can I force it in USB mode?

strballer said:
Yes, I have SD card, tried without it but the same thing - no notification on the phone and nothing happen on the PC except the sound of connecting a USB device. How can I force it in USB mode?
Click to expand...
Click to collapse
Try looking in settings of the computer for USB drives.
That's when I start exploring a bit in that area when stuff doesn't connect to my laptop.
Sent from my Atrix XDA Premium App

Didn't find this function. Anyway the point is that the computer recognizes the phone but the phone does not show anything in the notification bar.

I just solved the problem :
1 - Turn off the phone.
2 - Turn on while holding volume up (RSD protocol mode)
3 - Connect the phone with USB cable to the PC, wait for windows to install the drivers, and disconnect.
4 - Restart the phone, and before connecting to the PC type in the dial box #5.
5 - Connect it with the USB cable.
I saw this advice from other forum.
I know it sounds stupid but this worked for me. Thanks anyway for the separated time.

Thank you
your advice saved my life
Lost usb connection with my laptop and home pc 3 days ago
Tried everithing you know what I mean
Most advices are for babies in kindergarten:
- bad usb cable
- wrong usb port
- usb debugging
- drivers
BS!
#5 really works / you need actually dial #5 with your phone app and then quick connect cable

I had the same problem ... I had to send it to motorola for warranty and they changed my mainboard!
Sent from my MB860 using Tapatalk

try the usb ports in the back of the pc with the "original usb cable for the atrix
also if your rooted download a teathering app called pda.net install it on your phone and pc it will provide proper drivers for the atrix
at&t atrix's had to do this when we were on 2.2 and it sure does work!

Thanks!
Thank you for this! Dialing #5 made the trick!

Related

[Q] USB Device not recognized

Cant connect to Kies as it says USB device not recognized, used to but not anymore, dont see this problem in the S2 thread, anyone?
Currently using Win7 64
Thx
Same thing happened to me. I just reinstalled making sure all other programs were closed and I haven't had the problem since.
Hope this helps.
Install Kies .
Reboot phone
Start Kies
Connect Let KIES find phone .
Turn KIES off from taskbar .
Turn USB debugging on phone connect USB mass storage mode and let windows find driver .
That do work try all the other posts same subject for an alternative .
jje
No go
Tried all of the above, still no go, could it be my micro usb port on the phone is busted? When i tried connecting as Mass storage it says usb cable is connected, pls remove cable.
cablesguy said:
Tried all of the above, still no go, could it be my micro usb port on the phone is busted? When i tried connecting as Mass storage it says usb cable is connected, pls remove cable.
Click to expand...
Click to collapse
No thats just incorrect user settings .
Remove cable go to settings Applications Turn on USB debugging .
And?or turn usb mass storage mode on via settings Wireless and network USB settings then connect cable .
jje
JJEgan said:
No thats just incorrect user settings .
Remove cable go to settings Applications Turn on USB debugging .
And?or turn usb mass storage mode on via settings Wireless and network USB settings then connect cable .
jje
Click to expand...
Click to collapse
Yup, I did. I removed cables and turned on USB debugging, and tried the mass storage mode, upon connecting it says cable connected and to remove.
I'm getting this problem once I'm in Download mode. It's worked before... why would it stop?
Any tips?
I have the same problem
I seem to have the same problem I connect my phone via USB and get a USB Device Not Recognized message but MTP application opens on the phone. This has only just happened I have had it working before since I had the phone on 2 computers and have tried to different cables now it does not work on either computer. If any one has had any luck I would love to know how you fixed it.
Samsung Galaxy S2 - USB Device not recognized.
Hey Guys,
I have the same problem. I've even tried going into "Recovery" Mode and then running odin.. Still no luck. It just does not recognize the phone.
I tried a different cable but still no luck.
Guys,
i had had the same problem until i started to use the original USB cable(came with the phone).
Have a good luck!
Kirby
Got the same usb problem, different pc's, driver, cables nothing works.
After three month of use no Kies Odin ore mass storage us....big problem
any news info on this? seems to be quite common, though I only get it with stock roms, custom roms dont seem to have this issue
Cables Guy; I'm trying to figure out if I'm having the same problem as you. Does your phone charge when plugged in? Because mine does not.
i think in your case it might be the usb port in the phone itself, if nothing that you plug works well.
I believe there is an issue with kies/MTP and windows drivers for the rest though.
For me my phone doesnt get detected o nmy onboard USB but it does on the usb3 pccard i have.
any good news to solve this problems?
i got the same problem and worst case is my phone cannot detect sim
I had the same problem.. I just switched back to the original cable that came with the phone & problem was solved..
Sent from my SGH-T989D using XDA App
cablesguy said:
Cant connect to Kies as it says USB device not recognized, used to but not anymore, dont see this problem in the S2 thread, anyone?
Currently using Win7 64
Thx
Click to expand...
Click to collapse
whats your phone kernel? and are u able to connect to pc as usb storage? or did u flash anything weird before?

[Q] USB problem

Yeah, so i've read plenty of topics about USB problems, but none gave me the
anserw.
I'm running Villain ROM 3.0. I just cant connect my phone to the computer (Mac).
It work well before also after flashing Villain.
What i tried:
1. connecting my phone without usb debuging ->phone gives the sound and report in the notification bar : "MTP - initializing" then "USB Connected, MTP-connected" But it does not gives a connection with my mac.
2. Connecting my phone with usb debuging ->phone gives the sound, but nothing happens. nothing in the notification bar neither on the computer. It's strange becouse before it was making the same sound and giving me the info in the notification to connect.
3. I've also tried KIES air it works fine. i can see my phone content, but when im trying to send one file (130mb) there is no reaction to this.
Also some time ago i was able to get usb working by simply choosing usb debuging and restarting phone.
But now i have no acces to my storage
Please help
I have a similar problem.
When I connect my SGSII to my PC (with USB Debugging On) I see 2 Removable Drives in Windows' Explorer. If I click on either one I get the "Please Insert Disk". If I connect to the same USB with USB Debugging off, then Kies Starts but does not connect.
Now the weird bit, if I do the same thing in the next USB port, then everything works fine.
Going back to the first USB slot then the problem reappears.
The 2 USB slots are next to each other and go back to the same controller on the motherboard. I have removed Kies and reinstalled Kies. I have uninstalled all the drivers. I have even changed the USB cable. When I plug a USB External Hard Drive into either USB, it works fine.
Maybe the phone just likes the one connection per computer. I'll have to test that out in my work's PC.
Update:
managed to get a microUSB cable and tested it on my work's PC. Exact same situation. Both PCs run Windows XPpro.
Has anyone else noticed this?
Now, when you said that, i checked with my second usb por, and everything works fine .
So thanks for your help. One working with sgs2 usb port is enought for me

[Q] No USB Connection

I flashed my atrix using RSD lite and unlocked the boot loader. Once complete the phone rebooted and everything works fine except when i plug in the USB it flashes USB Connection in the notification bar and then quickly disappears. It will not connect to my PC. The PC detects it and then says device unplugged.
I have tried 3 computers 2 USB cables - wiped cache and reformatted.
It still charges and when in RSD or fastboot mode it works fine.
Thanks in advance for your advice
To me it sounds like you need some drivers.
If you're on windows 7 it will automatically install proper drivers. If not, you have to download the drivers for the device to work properly.
Sent from my MB860 using Tapatalk
I have the proper drivers. I have plugged another atrix in to the same PC and connected with no issue. It is only this device. It connected fine before I unlocked the BL
this happened to me as well, are you able to charge normally? if you are not able to then it means that you have the exact same problem I had with a atrix, if you are under warranty I suggest you try cashing it in as there is mainboard damage, swapping the microUSB port will not help, I think there is a fuse on pin 2 or something that is blown
The phone charges fine. And the usb works in fastboot and rsd mode. When i plug usb into pc it charges just will not install
I do have same problem with my motorola atrix 4G. How did you get it resolved ?
fin05 said:
The phone charges fine. And the usb works in fastboot and rsd mode. When i plug usb into pc it charges just will not install
Click to expand...
Click to collapse

pc not recognising phone

Hi,
I think the usb port on my sgs2 is f***** It will send a charge to the phone, but will not recognise it.
I get error on my vista laptop as :
USB DEVICE NOT RECOGNIZED - One of the usb devices attached to this computer has malfunctioned, and windows does not recognize it. For assistance in solving this problem, click this message.
I have tried reinstalling usb drivers on kies and put in debugging mode etc. I had a problem with the phone not charging around christmas time, so I cleaned the usb port with a cocktail stick, that got the charge working, but it has not picked up usb mode since. So I cant connect usb storage or to ODIN, let alone KIES.
Does anyone have any advice/suggestions as to what I could try, I really dont want to send it back for repair and be handset less for a month!
daz_2000 said:
Hi,
I think the usb port on my sgs2 is f***** It will send a charge to the phone, but will not recognise it.
I get error on my vista laptop as :
USB DEVICE NOT RECOGNIZED - One of the usb devices attached to this computer has malfunctioned, and windows does not recognize it. For assistance in solving this problem, click this message.
I have tried reinstalling usb drivers on kies and put in debugging mode etc. I had a problem with the phone not charging around christmas time, so I cleaned the usb port with a cocktail stick, that got the charge working, but it has not picked up usb mode since. So I cant connect usb storage or to ODIN, let alone KIES.
Does anyone have any advice/suggestions as to what I could try, I really dont want to send it back for repair and be handset less for a month!
Click to expand...
Click to collapse
I am Sure no problem with your mobile. May be problem with computer Hardware or Drivers.
can you try different USB port or you can different computer also.
If you dnt have another PC , uninstall all samsung drivers & kies and reboot the PC.
Just connect as USB storage . USB storage not require any special drivers.
Also use the original usb cable. I have two different cables and only original one works.
Sent from my GT-I9100 using XDA App
I have the same issue, if your not rooted just Send it for repair under warranty but if you are you'll have to flash a stock kernel to remove root first and use a jig to reset your flash counter
Sent from my GT-I9100 using xda premium
Had the same problem, http://forum.xda-developers.com/showthread.php?t=1425128my cable was the culprit.
Mobile Odin for flashing and Remote Web Desktop/Root explorer for SD access will tide you over.
Sent from my GT-I9100 using xda premium
Make sure:
The selection of AP/BP connection behavior
when connecting your phone (as a client), with a USB cable
to a PC host, is manually set in the PhoneUtil (PU) Menu.
This sets the behavior of your phone when connecting it
to a PC. You can select wether you like it to act as a
Modem or PDA, o via USB or UART port. The PU does not
seem available from the ServiceMode menu.
Dial: *#7284#
Code:
UART:
[o] MODEM*
[ ] PDA
USB:
[ ] MODEM
[o] PDA*
* is default SGS2 setting.

[Q] Galaxy S2 GT-I9100 won't connect to PC via USB

I'm having an issue with my Samsung Galaxy S2 GT-I9100 (running on stock Jellybean 4.1.2) no longer connecting to the PC via USB. It had been working fine up until a few days ago.
When I connect the USB cable, it only charges the phone. It doesn't show that it is connected in MTP mode and no USB options appear in the pull down notification bar. I tried locating the phone on the computer in Windows Explorer and the Device Manager, but it wasn't there at all. There also wasn't any unrecognised device in the Device Manager.
I’ve tried the following:
Using different USB cables. Tried two official Samsung cables, a Belkin charge/sync cable and a generic cable
Plugging into different USB ports on 3 different PCs/notebooks (running on Windows 7/8)
Turning on/off USB debugging mode on the phone
Going into Settings>Wireless and networks>USB utilities. After tapping "Connect storage to USB", it will prompt to connect a USB cable even though it is already plugged in.
Booting the phone in safe mode and connecting the USB cable
Installing the latest version of KIES. I had never used the software before but gave it a try. KIES wouldn't detect the phone
Uninstalling and reinstalling the latest Samsung drivers
Dialling *#7284# for the PhoneUtil options and checking it was PDA mode under the USB option.
Turning off the phone, removing then re-inserting the SIM card and battery
Cleaning the micro USB port on the phone
I have not made any changes to the phone (or PCs), so I'm not sure what has happened for the USB connection to stop working.
Your assistance would be much appreciated.
That is very weird. Are sure you didn't change the USB connection type?
danielbe said:
That is very weird. Are sure you didn't change the USB connection type?
Click to expand...
Click to collapse
Definitely sure.
I'm wondering if maybe the micro usb port is damaged, even though there's no problems charging the phone.
That is very possible, the port can be damaged in a way that only allows charging.
Hey guys, My micro-usb was damaged so i changed it with a new one... It didn't work and phone was charging instead of Mass Storage or Debugging mode !
I thought its fake and a bad quality micro-usb so i changed it again and still have the same problem.
I have the same computer, same cable and everything is same, even the programs which i installed in both phone and pc are same, but it wont connect to pc.
My moms phone can be connected with my cable.
Ok, before i change the Micro-Usb, it was fine but not charging as good as normal. I mean at least i was able to upgrade or downgrade my android version )
Can anyone help me ? I already did a factory reset and removed the SD card. No lucks ... ( i also tried other cables and other computers, but the problem is ONLY with my damn phone )
I'm running Android 4.0.3 KH3

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