Guide How to Read MSL/SPC code - Motorola Photon 4G

You need to get a copy of RadioComm v.11.12.2 from here http://www.mediafire.com/?aco7dzb067kxk7h
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http://home2.paulschou.net/tools/xlate/

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i'll give it a shot.. will report back if/how well it works.

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Success!!
This worked fine on 2 Photons with a couple of caveats...
1. I got a pink circle instead of green and the RadioComm user manual says:
Green Circle: This status means that a radio is detected and in USB Composite Device mode. (Motorola P2K Test Commands)
Pink Circle: This status means that a radio is enumerated as a USB LAN device and the socket connection was successful. (Motorola P2K or QC test commands in USB LAN mode)
2. After the first time hooking phones up and starting RadioComm, I got the pink circle, but RDELEM didn't work. Then I tried clicking the Restart button at the top center to force a restart of the phones and then the steps on the second graphic in the OP (RDELEM) worked fine.
Note: The USB mode that I started with was Charge Only, but after RadioComm does its thing it was in Motorola Phone Portal mode...not sure why or if it makes any difference...just sayin'.

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It worked!!!!!!!
Only thing I had to do, I had to set the USB connection on the Phone to Motorola Portal.
I had to play with it a couple of times. Once i got a restart command to work, it was smooth as butter.

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so im guessing this wont work on cm7 since you cant get to the moto phone portal option.. and also because i connected it and got a pink circle instead of green..any ideas to get it to work on cm7?

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pink might still work...it did for me on stock rooted.

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Pink circle really does not matter I think, give it a try and see what happens, try to change to one of the other modes, also, in the program, the mode should be suspend, on top left. My worked while it was on pink circle
PS. you need to input those values, the ones given on the second screenshot

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Good stuff. ty Took a little while to get the hang of it, but I was able to obtain my MLS. I also got the "pink" light and then Green on test.
Very handy.

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No it won't work with cm7, most of these things won't including data codes.
Has anyone with a unlocked bootloader with stock rom been successful?
Who is doing what with the data collected by that website?

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Harry_Spade said:
Pink circle really does not matter I think, give it a try and see what happens, try to change to one of the other modes, also, in the program, the mode should be suspend, on top left. My worked while it was on pink circle
PS. you need to input those values, the ones given on the second screenshot
Click to expand...
Click to collapse
did all that and im getting
Sending 'RDELEM' command with data '278600010000000E' to the radio...
Sent to radio:
TC Send Header: 0000002000080000
TC Send Data: 278600010000000E
Returned from radio:
TC Receive Header:
TC Receive Data:
RDELEM ==>FAILED
Driver answer ==> -256
Error Description ==> PST: Handle to device is invalid - no device present
Time to execute command: 0 seconds.
Command timeout set to : 15 seconds.

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bearw815 said:
No it won't work with cm7, most of these things won't including data codes.
Has anyone with a unlocked bootloader with stock rom been successful?
Who is doing what with the data collected by that website?
Click to expand...
Click to collapse
what do you mean data collected?
---------- Post added at 03:36 PM ---------- Previous post was at 03:35 PM ----------
well they are saying cm7 wont work, if you can somehow make the device to reboot using the command from the program it should work,
Or
give sprint a call and get it

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Harry_Spade said:
what do you mean data collected?
---------- Post added at 03:36 PM ---------- Previous post was at 03:35 PM ----------
well they are saying cm7 wont work, if you can somehow make the device to reboot using the command from the program it should work,
Or
give sprint a call and get it
Click to expand...
Click to collapse
Well what website doesn't? Just asking...
Don't need or want it..aosp 4 life!

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Wow this worked. I got my MSL without calling in to Sprint. A few pointers for those that are struggling.
1) When you first connect your phone via USB to your computer, make sure you the USB connection is set to "Motorola Phone Portal". After you select Motorola Phone Portal, remove the USB connection and reconnect the USB to the computer.
2) On the right hand side you may see a Pink status circle. Don't worry you can still get your MSL. The status bar on the top MUST however must be green in order for you to get the Hex ID information or else it will say
RDELEM ==>FAILED
Driver answer ==> -256
Error Description ==> PST: Handle to device is invalid - no device present.
I had to issue a "RESTART" on the phone to get it to connect green.
3) Then follow the steps in the second and third screenshots to get your MSL.
4) Test your MSL code by typing in ##DATA# (##3282#) and click on one of the entries, click options button -> Edit and enter the MSL as the "Passcode".
---------- Post added at 01:24 PM ---------- Previous post was at 01:21 PM ----------
e240 said:
did all that and im getting
Sending 'RDELEM' command with data '278600010000000E' to the radio...
Sent to radio:
TC Send Header: 0000002000080000
TC Send Data: 278600010000000E
Returned from radio:
TC Receive Header:
TC Receive Data:
RDELEM ==>FAILED
Driver answer ==> -256
Error Description ==> PST: Handle to device is invalid - no device present
Time to execute command: 0 seconds.
Command timeout set to : 15 seconds.
Click to expand...
Click to collapse
Read my post about tips and pointers. Looks like you just need to restart your phone with the USB plugged in by clicking the "RESTART" button.

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ericdabbs said:
Wow this worked. I got my MSL without calling in to Sprint. A few pointers for those that are struggling.
1) When you first connect your phone via USB to your computer, make sure you the USB connection is set to "Motorola Phone Portal". After you select Motorola Phone Portal, remove the USB connection and reconnect the USB to the computer.
2) On the right hand side you may see a Pink status circle. Don't worry you can still get your MSL. The status bar on the top MUST however must be green in order for you to get the Hex ID information or else it will say
RDELEM ==>FAILED
Driver answer ==> -256
Error Description ==> PST: Handle to device is invalid - no device present.
I had to issue a "RESTART" on the phone to get it to connect green.
3) Then follow the steps in the second and third screenshots to get your MSL.
4) Test your MSL code by typing in ##DATA# (##3282#) and click on one of the entries, click options button -> Edit and enter the MSL as the "Passcode".
---------- Post added at 01:24 PM ---------- Previous post was at 01:21 PM ----------
Read my post about tips and pointers. Looks like you just need to restart your phone with the USB plugged in by clicking the "RESTART" button.
Click to expand...
Click to collapse
I tried hitting restart and nothing ..but I'm on cm7 and like they said I guess these things don't work on aosp roms like dialing ##DATA# doesn't work either
Sent from my MB855 using Tapatalk

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anyone try putting their CM7 loaded phone into RSD mode, recovery mode, fastboot, etc.. to see if they can get it to work ??
just throwing ideas out there....
if this gets it to work for anyone w/ CM7, be sure to hit that magic thanks button LOL

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If you are on CM7, maybe just get it to connect, make sure you get a green or pink circle in upper right then make sure you have PST USB and USB:MB855 in lower left corner status bar and then manually reboot phone yourself...maybe that will get the connection you need to do the RDELEM.
Also, has anyone outside US with a phone not activated with Sprint tried this? Did it work?

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e240 said:
I tried hitting restart and nothing ..but I'm on cm7 and like they said I guess these things don't work on aosp roms like dialing ##DATA# doesn't work either
Sent from my MB855 using Tapatalk
Click to expand...
Click to collapse
OHHHH. Yeah I don't know about that then. I am just using the stock Sprint ROM.

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Will this work if your phone isn't activated on Sprint?

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it should work regardless of activation.

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Beach_Head said:
Will this work if your phone isn't activated on Sprint?
Click to expand...
Click to collapse
Someone should try and let us know...its not going to hurt anything