[Q] Hope I'm not screwed - help! - Atrix 4G Q&A, Help & Troubleshooting

I updated my 2010 AT&T Motorola Atrix to Gingerbread before unlocking the carrier. Now I'm in Europe and want to use a different SIM. I've purchased unlock codes and gotten the same three codes from two separate companies (too much trouble to try to deal with AT&T directly), but it fails to unlock the phone.
I really want/need to use this phone with local carriers. Help!

If you paid for them you have to turn to the companies you got them from.
I donĀ“t know for sure, but I think if search unlocking simlocks here, you will find a way without having to pay for it.

Actually, AT&T should provide the SIM unlock for you at no cost!
Obviously, you should have done that before leaving overseas...

I've seen this problem before, flash a new radio, you will be able to unlock it after... Here's a link: http://forum.xda-developers.com/showthread.php?t=1339047

Related

Unlocking question

Alright, I'm a total noob on this matter, and am planning for the P500 to be my first android phone. However, due to the fact that Koodo in taking forever to release the phone, I'm tempted to buy it from Telus, and just unlock the device.
Question is, is it possible to unlock this phone without the carrier provided SIM? Does it come with some kind of generic sim in the box? I've never owned a GSM phone before, so I genuinely do not know.
I'm getting pretty anxious, so if I can't get the phone from my carrier by the weekend, I'll grab the Telus version, if it's possible to unlock without paying for their service at all.

[Q] Unlocking - Need Minor Advice!

Hey Guys,
I live in Ontario, Canada and ended up buying an AT&T Atrix 4G online that was supposed to be unlocked however is not...(I'm with Rogers)
I know the typical unlock method buy purchasing an unlock code from some sites or a local cell phone unlock shop, however I have been hearing about how one can call the service provider and given the right reasons - receive an unlock code from them.
My problem is if I were to try this out, would I call my service provider? Rogers
OR
Would I call the original manufacturer of this phone? AT&T
I do understand that part of the process of getting the unlock code involves the IMEI # of the phone.
Thanks,
If it's an AT&T phone, they will have unlock codes. Worst that can happen is they say no. If they do, pay to get the codes from one of the reputable sites.
mobileincanada is a pretty good site, you might find something cheaper. who knows. sucks that you were lied to overall.
I need to try and find a number I can call from Canada which will allow me to talk to someone from AT&T who realizes my situation...I can't seem to get through.

[Q] unlocking for all networks

Posting specifically in the MTATRIX4G forum (probably could have got away with the general forum)...
Looking to unlock my Motorola Atrix 4G to work on all networks. Couldn't find a guide....
There are guides everywhere. It seems you fail at basic searching.
Call AT&T and ask for code, or buy the code online.
Why would I call AT&T? Not everyone in the world lives in United States of....Something (to be blunt my carrier is Orange in UK, look it up on a map - unless AT&T are so generous that they would accept my IMEI, even though i'm not with AT&T?? That would be generous of them)
Let me rephrase - plenty of people selling unlock codes and plenty of dodgy software where you need to fill out some weird survery (never going to do that as it's always a con).
So point taken, let's rephrase again - Can someone help me find open source software to unlock the Motorola Atrix 4G?
Atrix 4G is only available on AT&T. Elsewhere in the world it is called Atrix, not Atrix 4G. Since you keep mentioning Atrix 4G, I naturally assumed you're on AT&T. No need to get rude, next time try being more precise instead.
In that case, you'll have to buy the code online. A way to unlock "at home" does not exist. I have no recommendations for a good unlocking site, wait for someone else to chime in.
Good point, will take it onboard. I had suspected buying an unlock code (which I don't mind per say as it's going on ebay anyway and adds to the value). Unless someone else has a plausable trusthworth site i'll bid thee farewell.
Widodude said:
Good point, will take it onboard. I had suspected buying an unlock code (which I don't mind per say as it's going on ebay anyway and adds to the value). Unless someone else has a plausable trusthworth site i'll bid thee farewell.
Click to expand...
Click to collapse
I think you lost that auction.
Get unlock multiple try
It also depend on the Radio.
I have the ATT unclock code for my phone but everytime I try it show unsuccessful. I have to flash my back to original ATT radio and try and now my network it unlocked. It depend your service provider, just fash the correct radio and get the code online should working fine.
AndroidDevGru said:
I think you lost that auction.
Click to expand...
Click to collapse
What I meant was, i sold my old HTC Touch HD and got an additional 20% on the price as opposed to locked to Orange. People just prefer an unlocked device to buy. Simples really.
Asianhood said:
It also depend on the Radio.
I have the ATT unclock code for my phone but everytime I try it show unsuccessful. I have to flash my back to original ATT radio and try and now my network it unlocked. It depend your service provider, just fash the correct radio and get the code online should working fine.
Click to expand...
Click to collapse
Yup, plenty of choices online, range from 8 quid to 20, i'll just use the one I used last time (althought this time I got greedy and looked for a free option )
Weird ATT provide it for free, Orange in the UK charge a flat rate of about 23 quid (and only if you're in contract with them)
Asianhood said:
It also depend on the Radio.
I have the ATT unclock code for my phone but everytime I try it show unsuccessful. I have to flash my back to original ATT radio and try and now my network it unlocked. It depend your service provider, just fash the correct radio and get the code online should working fine.
Click to expand...
Click to collapse
Another thing to keep in mind is that some of us could not unlock with any AT&T radio at all. On my phone, I had to flash the Bell Canada radio before AT&T's unlock code would work. Of course, I flashed back to AT&T's radios and the phone remained unlocked. Just something to keep in mind.

working SIM unlock guide ?

none of the posts in this forum are related to unlocking the phone - it is just a bunch of paid links for a "maybe" working unlock service
where are the applications to do the actual unlocking - why no one is giving proper unlocking tips ?
Please post here only if it is actually working unlock software or guide - NONE OF THE PAID CRAP PLEASE!
smile_nik said:
none of the posts in this forum are related to unlocking the phone - it is just a bunch of paid links for a "maybe" working unlock service
where are the applications to do the actual unlocking - why no one is giving proper unlocking tips ?
Please post here only if it is actually working unlock software or guide - NONE OF THE PAID CRAP PLEASE!
Click to expand...
Click to collapse
Read the other threads. The only way to get an unlock code for an AT&T Lumia 920 is if you are an AT&T customer and push the customer support really hard. There might be some other requirements such as being on a business account too. I am on a business account with AT&T and was able to get a 920 unlocked after spending an hour with the customer support.
Any site claiming to be able to unlock an AT&T Lumia 920 is a scam, plain and simple. Third parties MAY be able to after May 9th.
not a AT&T customer - T-Mobile UK
problem is that here on this site was always the place you can find the tools to free you phone but for Nokia Lumia 920 there no useful posts for SIM unlock.
smile_nik said:
not a AT&T customer - T-Mobile UK
problem is that here on this site was always the place you can find the tools to free you phone but for Nokia Lumia 920 there no useful posts for SIM unlock.
Click to expand...
Click to collapse
There is no problem, there just is not any unlock codes for the Lumia right now. Unless you are an ATT customer and no longer under contract you will not be able to unlock your phone. Your best bet is to get a Rogers version which is already unlocked as stock.
As you said all the sites for the 920 are scams and those claiming they have done it are working for or being paid by those same sites.
Solarenemy68 said:
There is no problem, there just is not any unlock codes for the Lumia right now. Unless you are an ATT customer and no longer under contract you will not be able to unlock your phone. Your best bet is to get a Rogers version which is already unlocked as stock.
As you said all the sites for the 920 are scams and those claiming they have done it are working for or being paid by those same sites.
Click to expand...
Click to collapse
I believe the point here has nothing to do with carriers, but software plug in to generate code from phone directly.
Vangink said:
I believe the point here has nothing to do with carriers, but software plug in to generate code from phone directly.
Click to expand...
Click to collapse
Nothing exists yet. Only carriers / Nokia has the codes at this point.
flash new firmware
So
Just to get things clear
say I have a locked Lumia 920 (EE carrier UK)
if I will flash a new firmware with NaviFirm+ 1.7 and Nokia Care suite
Like RM-821 GLOBAL WHITE SWAP (059Q5C7)
wouldn't it unlock the sim lock?
:cyclops:
sabichos said:
So
Just to get things clear
say I have a locked Lumia 920 (EE carrier UK)
if I will flash a new firmware with NaviFirm+ 1.7 and Nokia Care suite
Like RM-821 GLOBAL WHITE SWAP (059Q5C7)
wouldn't it unlock the sim lock?
:cyclops:
Click to expand...
Click to collapse
Firmware has no affect on the SIM. The SIM controls what carrier you connect to as it is the SIM that you actually are paying for in your contract. So in answer to your question, you can flash till your heart goes poof, it will make no difference. The phone will still be locked to what ever carrier the SIM was programmed for.
yes - flashing it not going to remove the SIM lock -already try few times
I wonder how many of you have heard of JTAG.
Too bad most people dont seem to know how to use it (or can afford that kind of equipment).
I would try to find a "unlocker" who you can actually talk too (face to face). I personally would use an online unlocker too BUT, it just seems weird having asian people try to convinve you they are american citizens, selling %100 authentic unlock codes. I also see bad reviews.
My Advice:
Look for some guy (or girl) who works at a phone carrier station store (one that sells multiple brands of phones). Perhaps they can JTAG Unlock or Factory Unlock your phone.
OR
Go to your phone carrier (not the one locked to the phone) In person, and explain how you have this locked phone but would LOVE to use it on their service. If they refuse, just keep asking "why not?". Try to justify your use on their service (meaning, tell them that they are supposed to be obligated to unlock).
OR
If you are really bent on getting a carrier unlock, go to the locked carrier and then tell them you accidentally purchased the phone second hand, thinking it would work with your network. If they refuse to unlock (under any terms or licence) then ask for a refund. If they refuse, then get mad. They just ripped you off.
OR
Contact customer support of the manufacter of the phone. Explain that both your, and the phone's locked carrier refuse to unlock, and you feel that their brand (the phone's) is really dissapointing to you. Most companies used to give free stuff to sad or rageing customers for free - perhaps you can get an unlock.
In the end: The truth will set you free. Unlocking should be free, but as time goes on, codes become more complex.
Good luck getting a free unlock. Im not saying its impossible, but it is all about time, money, branding, and customer satisfaction. And believe it or not, that all costs money. They (the locked carrier) lose money everytime someone hacks, exploits, or JTAGs their devices, which is why they usually come priced by duration of service or fixed fees.
Hope this helps. My texting hands are tired!
Sent from my SGH-S730M
FINALLY!!!
Well, on my 4th call to ATT customer service I managed to get the rep to open a case, he gave me a case number and said I should be receiving an email within a week with my unlock code because I purchased the phone outright and it is not tied to my contract!!! you see, I dont have att service but my in-laws do, for a long time now....So, I called about 4 days ago and said I had a new phone that my children (impersonating a 60 yr old woman) bought for me because they knew how much I hated my current phone, so I registered it on my account and what not, then I explained to the rep that I was traveling to europe and that I needed to use my phone there with a local carrier because I did not want to incur any extra expenses with att, they then proceeded to ask for my IMEI and then to tell me that my phone was not eligible to be unlocked because there was an agreement between Nokia and att, I asked what should I do, that I couldnt believe that I had to purchase a phone in europe, that I was with att because of their 'easy ways' etc......I was transferred to another rep who just explained in detail why the phone could not be unlocked and told me that I should try to "rent a phone"......I initially stated that I was staying in europe for about one week and I was very very nice!, well, they would not help me. TODAY I called with a NOT SO NICE ATTITUDE, i stated that I was traveling to europe and would be staying for maybe 5 months, that I had called previously and was told that I could not be helped but that a friend of the family which was in my same circumstance, had his phone unlocked, so I was calling back because of this, because I had been with att for about 10 yrs and I needed to be able to use my phone, blah blah blah.... well the lady rep told me that my phone was not eligible to be unlocked (after i provided my imei), that I had not met the requirements for this, which were to have the phone for at least 1 year, etc.... I told her that the phone was purchased outright from my children who knew how much I hated the phone THAT WAS TIED TO MY CONTRACT, well, the rep started to get nasty and i did as well, I told her to transfer me to a superior which she did, then, I got a male rep on the phone who was very nice and basically explained to me in depth what this other lady said, I then said that I did not understand how other people that have not been with att for so long have been able to get the unlock code when traveling abroad, and I am not being helped, etc etc.... he then said that because there is an exclusivity agreement and the phone is tied to a contract that I could not have it unlocked, then I explained that the phone that I purchased on the contract was my older one, that the lumia was given to me by my children and that they paid around 500 dlls for it, that to please escalate this to the unlock team who sent my 'friend' an email unlocking his device, then the rep said that he was going to open a case to see if they could help me since i purchased the phone 'outright'!!
......SO, now I just have to wait!! hopefully it works out!!!!
SORRY FOR THE LONG POST BUT ALL OF THIS POINTS TO:
1) Find a friend or family member that is in good standing with att and ask them if you can impersonate them
2) KEEP CALLING THEM!!! You'll get there in the end..... It only took me 4 phone calls!
I will let you know if it works!!! :fingers-crossed:
p.s I just could not wait until May 9th, blame it on my ADHD!!!!!

HELP unlocking a US tmobile phone in the UK

I recently bought a V10 via a friend in New York from ebay. The phone is locked to tmobile but i thought it can't be that hard to unlock for my UK EE sim,wrong.
I put in my sim and used the 'unlock' app,but it failed to work so i called tmobile in the U.S but was told they can only unlock the phone to the original purchaser!!!!!!! and it seems tmobile phones won't unlock with a code either.
Im tearing my hair out here. such a lovely phone and great camera,was so excited to get it and now im stuck.
Any help much appreciated.
if the phone exists in the t-mobile database(check here: http://www.t-mobile.com/verifyIMEI.aspx), then you should at least be able to use a paid service, which would force the device to be eligible to use the unlock app.
If your IMEI is eligible you can use this service from UnlockRadar:
https://www.unlockradar.com/service/t-mobile-usa-device-unlock-app-official-unlock
Read carefully the instructions.

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