I have just got myself a new HTC 7 Mozart and it is locked to O2 UK
I tried various locations including eBay to get an unlock code for it and none seem to be able to get a code for my IMEI.
I got myself a Rebel Sim II with the programmer and programmed the sim to the 1.3 beta and still no joy, just won't come up with service, just has the circle with the line through it in top left.
Any ideas how I can get this phone unlocked as I want to use it with my Virgin mobile sim.
where did you purchase the handset from? contract..
https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset Unlocking Form
It is brand new on a contract with O2.
Ill try that link and see what they say.
Thanks
I recently purchase HTC Mozart on Pay n Go and filled the form for unlocking. when did you hear about unlocking after sumbitting that form?
I got my reply from O2 and they unlocked it without any problems.
Got my code after 5 days of submitting the form.
Thanks chetzy
Apparently for people with a contract on O2 they will do it for free, just as long as you honour your contract term.
Pay and go customers they may only do it after 1 year after you have registered the phone or it may possibly cost £15 which they will take from your credit which you will need to have available on your sim. If you didn't buy the phone direct from O2 they may not do it.
Thanks for the update. I bought it from O2 store and the store people assured me that it will be unlocked within 28 days and £15 will be deducted from your pay go balance. so let's see. thanks again.
Hi folks,
Bit of an emergency.
My phone has gone belly up and refuses to switch on
I have found a VERY old HTC Legend that i had on a contract with Vodafone
I am now with Orange and have tried to simply put my Orange Sim into it......it doesnt work
Is there anyway that i can unlock it.....pref for free and straight away
While I've never come across a free unlock, carriers are liberally unlocking more devices as time progresses.
What I'd suggest:
1) Buy one online, eBay, or some other SIM-unlock website. ~$15 when I bought it, could be significantly cheaper now. It's fast, very safe, but not free.
2) Ask Vodafone. Since you're out of contract and service with them, if they aren't too different from carriers here in Canada, they'll gladly give you a free or cheaper unlock via phone.
3) Lie. When I bought my ATT HTC One X, it kept saying IMEI blocked on the Sense 4 lock screen. It was purchased 3rd party so I was thinking that it was a stolen device. This wasn't the case and the ATT rep on the phone gave me a free unlock code. Where the lie comes into this is, try retelling my problem in order to claim your unlock code, with the highest sympathies of Vodafone CS, and probably for free.
I heard from several T-Mobile HTC owners that they tried to unlock it from some websites but after paying $25 they found out that those sites don't have the unlock code for the T-Mobile version of HTC.
I can't unlock it by calling T-Mobile as I'm on prepaid and I only use T-Mobile about 15 days a year when travelling through the states so I'm looking for a site that somebody has had success unlocking T-Mobile HTC One.
If you were able to get it sim unlocked, please, list the site and the cost.
I asked for the sim unlock yesterday at tmobile, they replied today.
HTC denied it because we have to wait 40 days of use first.. or pay your bill, I will call them back.
edit: its not HTC its Tmobile that denied it, they want users to use the phone for 40 days,
edit: im calling them back right now, cause I did pay it in full. they are going to put another request to HTC.
thank you for taking the time to contact T-Mobile. We have received your SIM Unlock Request. Unfortunately, we are unable to process your request at this time because your Equipment Installment Plan is not paid in full. You can make a payment by logging into the T-Mobile Web Site www.T-Mobile.com, through our automated system by dialing 611 from your handset or 1-800-937-8997 from a landline phone. Once the Equipment Installment Plan has been paid in full please contact us to have another SIM Unlock Request submitted.
another email cause I requested for 2 htc ones.
Thank you for taking the time to contact T-Mobile. We have received your SIM Unlock Request. Unfortunately, this subscriber is not eligible to receive the unlock code at this time. In order to be eligible, the subscriber must complete 40 days of active service. Please submit a new request 40 days after this subscriber was activated.
mdiaz33685 said:
I asked for the sim unlock yesterday at tmobile, they replied today.
HTC denied it because we have to wait 40 days of use first.. or pay your bill, I will call them back.
edit: its not HTC its Tmobile that denied it, they want users to use the phone for 40 days,
edit: im calling them back right now, cause I did pay it in full. they are going to put another request to HTC.
thank you for taking the time to contact T-Mobile. We have received your SIM Unlock Request. Unfortunately, we are unable to process your request at this time because your Equipment Installment Plan is not paid in full. You can make a payment by logging into the T-Mobile Web Site www.T-Mobile.com, through our automated system by dialing 611 from your handset or 1-800-937-8997 from a landline phone. Once the Equipment Installment Plan has been paid in full please contact us to have another SIM Unlock Request submitted.
another email cause I requested for 2 htc ones.
Thank you for taking the time to contact T-Mobile. We have received your SIM Unlock Request. Unfortunately, this subscriber is not eligible to receive the unlock code at this time. In order to be eligible, the subscriber must complete 40 days of active service. Please submit a new request 40 days after this subscriber was activated.
Click to expand...
Click to collapse
If you paid handset in full and you have a copy of receipt file a complaint to Fcc.
Sent from my SCH-R530M using xda app-developers app
mikemol said:
I heard from several T-Mobile HTC owners that they tried to unlock it from some websites but after paying $25 they found out that those sites don't have the unlock code for the T-Mobile version of HTC.
I can't unlock it by calling T-Mobile as I'm on prepaid and I only use T-Mobile about 15 days a year when travelling through the states so I'm looking for a site that somebody has had success unlocking T-Mobile HTC One.
If you were able to get it sim unlocked, please, list the site and the cost.
Click to expand...
Click to collapse
I've been T-Mobile's PrePaid customer since 2011. Bought HTC One on launch day, called them that first weekend, and my phone was unlocked within 24hrs, on a Weekend!!!
I did buy it at full price.
That said, my gf's iPhone 5 they won't unlock for 40days even though it's paid in full... weird.
mikemol said:
I heard from several T-Mobile HTC owners that they tried to unlock it from some websites but after paying $25 they found out that those sites don't have the unlock code for the T-Mobile version of HTC.
I can't unlock it by calling T-Mobile as I'm on prepaid and I only use T-Mobile about 15 days a year when travelling through the states so I'm looking for a site that somebody has had success unlocking T-Mobile HTC One.
If you were able to get it sim unlocked, please, list the site and the cost.
Click to expand...
Click to collapse
Sign this Petion straight from T-Mobile CEO to approve SIM Unlocking sooner, please share the more signatures we give the more pressure we put...
Sent from my HTC One using xda premium
milan03 said:
I've been T-Mobile's PrePaid customer since 2011. Bought HTC One on launch day, called them that first weekend, and my phone was unlocked within 24hrs, on a Weekend!!!
I did buy it at full price.
That said, my gf's iPhone 5 they won't unlock for 40days even though it's paid in full... weird.
Click to expand...
Click to collapse
I bought the phone off craigslist so I don't have a receipt that I paid full price, so online unlocking sites is my only way.
has anyone been successful unlocking it form one of those sites and how much was it?
mikemol said:
I bought the phone off craigslist so I don't have a receipt that I paid full price, so online unlocking sites is my only way.
has anyone been successful unlocking it form one of those sites and how much was it?
Click to expand...
Click to collapse
Your fault from buying from Craig's list. How do you know the guy who originally bought it paid the eip in full?
Sent from my HTC VLE_U using Tapatalk 2
harpr33t said:
Your fault from buying from Craig's list. How do you know the guy who originally bought it paid the eip in full?
Sent from my HTC VLE_U using Tapatalk 2
Click to expand...
Click to collapse
I wouldn't know if the seller had it paid in full and even if I know I can't ask T-Mobile to unlock it as I don't have a receipt. I'm in Canada and the phones price from T-mobile in US on a plan is $579+tax but I'm not on a plan, I'm on pre-paid, if you are on pre-paid, you can't buy the phone online or by calling T-mobile, if you find a store that carries them then they will tell you the full price for pre-paid customers is $650+tax but some pre-paid customers said that when they run it through the price comes out at $610+tax for pre-paid plans. When I talked to a TMO store on a couple of occasions they all said both times that I would need to pay $650+tax, not $610. Either way it's quite more than $570 that I paid on craigslist for a new phone even if I have to pay $25 to get it unlocked online.
That's not my point where I bought it from. My question for this thread was: Has anyone been able to successfully sim unlock it from those online sites? If yes, what site was it and what was the price
okay peeps... check it out, I understand why some had there unlock codes given to them..
find someone that has a T-Mobile acct, prepaid or contract, it doesn't matter, I have received my unlock codes from T-Mobile with prepaid also..
I remembered they did that to me along time ago. the reason they said I can have it at the end of the month, it will be 40 days of service on May 28.
so if you have a friend that u know who has been with T-Mobile for over 40 or more days of service in good standing, and they also have to be using the phone for at least 5 days with there sim card on the phone, they will release the unlock code.
they can tell if they have been using the phone with the existing sim. u can unlock 1 phone every 90 days.
HTC One Tmobile unlock from htconlineunlock.com
mdiaz33685 said:
okay peeps... check it out, I understand why some had there unlock codes given to them..
find someone that has a T-Mobile acct, prepaid or contract, it doesn't matter, I have received my unlock codes from T-Mobile with prepaid also..
I remembered they did that to me along time ago. the reason they said I can have it at the end of the month, it will be 40 days of service on May 28.
so if you have a friend that u know who has been with T-Mobile for over 40 or more days of service in good standing, and they also have to be using the phone for at least 5 days with there sim card on the phone, they will release the unlock code.
they can tell if they have been using the phone with the existing sim. u can unlock 1 phone every 90 days.
Click to expand...
Click to collapse
Hi there,
I tried unlocking my phone from htconlineunlock.com . It did generate a code for me. But when I put that into my phone it says incorrect pin.
Any suggestions?
Thanks
Do not try to unlock using cellunlocker.net, at least until confirmed working. I checked my IMEI and chose US T-Mobile for my operator and they confirmed it as unlock code available. I paid $25 but didn't receive a code. 12 hours later I got a refund with a message that the phone is too new asking to check again in a couple of weeks once they update their database.
hamzahadi007 said:
Hi there,
I tried unlocking my phone from htconlineunlock.com . It did generate a code for me. But when I put that into my phone it says incorrect pin.
Any suggestions?
Thanks
Click to expand...
Click to collapse
Try it several times, I heard that for some it may take as many as 6 attempts and then it finally takes the code. If not, ask them for refund. I didn't get a code from cellunlocker.net and even didn't have a chance to ask for refund, they just did it once they found out they couldn't get the code for me.
mikemol said:
Try it several times, I heard that for some it may take as many as 6 attempts and then it finally takes the code. If not, ask them for refund. I didn't get a code from cellunlocker.net and even didn't have a chance to ask for refund, they just did it once they found out they couldn't get the code for me.
Click to expand...
Click to collapse
I did try it like seceral time and my phone says try again after 120 seconds
hamzahadi007 said:
I did try it like seceral time and my phone says try again after 120 seconds
Click to expand...
Click to collapse
I guess then you can request a refund from them.
Hopefully we'll have someone successfully unlock it from one of those sites and will have a report here as to what site it was. I'm eagerly waiting to get it unlocked. I already cut my sim card to micro size and am currently using it in my old HTC Amaze with the leftover plastic that I use as an adapter for the smaller sim.
mikemol said:
I guess then you can request a refund from them.
Hopefully we'll have someone successfully unlock it from one of those sites and will have a report here as to what site it was. I'm eagerly waiting to get it unlocked. I already cut my sim card to micro size and am currently using it in my old HTC Amaze with the leftover plastic that I use as an adapter for the smaller sim.
Click to expand...
Click to collapse
Im just doubtful about one thing. I bought the phone from the US. But im Home (india) for the summer and was trying to use the indian sim to unlock it. Can that be the problem? Like do I need an at&t or some other US carrier sim to unlock it?
I am in the same boat. Bought an HTC one from a US owner eyeing on the fact that it has 1700Mhz support so I can run it on my Wind Mobile network. I need a code now it's impossible for me to use the T-mobile service for 60 days when I'm physically not there.
hk20000 said:
I am in the same boat. Bought an HTC one from a US owner eyeing on the fact that it has 1700Mhz support so I can run it on my Wind Mobile network. I need a code now it's impossible for me to use the T-mobile service for 60 days when I'm physically not there.
Click to expand...
Click to collapse
That's exactly my story. I do have a prepaid account on T-Mobile (their $3/per day plan) but I only use it about ten days a year and I think they ask to use it actively like every day for 60 days for pre paid accounts in order to unlock, but even if I do, I still won't be able to do that as I don't have a receipt.
I guess we just have to be patient and wait till one of those unlocking sites gets T-Mobile codes on their database
Im in the same boat too.
Bought this phone in the US and was told by the rep that customer service would unlock it. Well ive tried 3 different times and they keep refusing. Also ive tried about 10 different online unlock services, all have failed. I really dont wanna have to sell this phone back into the US because it cost me over $800 after import duty and i'd get nowhere near that. And of all the friends that i have in the US, none of them have service with t-mo or know anyone who does. Is t-mo really that ****ty?
Anyway, if anyone has any ideas, please share.
I tried www.myhtcunlock.com last night. Paid $35. In the morning I received a refund from them with a message that the phone is too new asking to try again in a couple of weeks.
If anyone is successful in unlocking it from a site, let us know what site it was.
I've used htcsimunlock.com a few times. It usually comes out to $15-20, but they have not disappointed me yet.
i just bought the lte o2 version does anyone in uk have the o2 lte tablet is it unlocked to put another network sim in it?
Well i tried a different sim indeed o2 are locking them what would be the cheapest way to unlock.
Yeah had the same issue when I went to put an EE sim in. Used a website called GuaranteedUnlock to get a network unlock code (I'm not affiliated with this site at all). £25 and it took around 5 days to get the code.
Think i am going to have to do this too o2 want me to use their network for 12 months before they will unlock it what a joke i paid for it in full upfront any where else cheaper than this to unlock £25 is steep.
Yeh they told me the same thing. I've got a business contract with EE so added a data sim for the Z3TC.
I did do some investigation into cheaper places but couldn't find anywhere else that did the tab, only the Z3 (which as I understand is pretty much the same). £25 seems steep but it's not that much more than O2 charge. Only problem I've got now is the O2 branding, so waiting for a generic rom to stick on it with FlashTool, but this sub seems really dead? Thought it'd be a popular product.
Its too early yet not been out long i would give it at least few months.
Anyone else got a cheaper unlock for o2 for this tablet please let us know thanks.
I have submitted a unlock code request from
https://www.safeunlockcode.com/sony-ericsson/unlock-xperia-z3-tablet-compact comes to £23.10 uk pounds let's see what happens.
Ok guys its a thumbs up here is my video of the unlock process its very easy and it worked cheapest unlock too.
http://youtu.be/A3_TMrnlkPo
They have a promotion offer if you upload your YouTube video you get 50% refunded back so this unlock only cost me £11.55 bargain here are the details to get 50% back https://www.safeunlockcode.com/giveaways/get-50-cash-back
i know this is a old thread but ive googled and also need to unlock one? is this still the cheapest method?
I ended up getting mine from MobileUnlocked.com - I think it was about £20. Be careful, a lot of the providers don't seem to have the Z3TC as an unlock possibility. I had to get my money back from unlockonline.com as they couldn't get a code for about 3 weeks.
I know this is a little off topic, but I just bought this phone on T-Mobile prepaid last night, in hopes to pop in my Consumer Cellular SIM and use it. Well, that was shot down because it said the phone is network locked and it needs to have an unlock code to work on other GSM networks. I called and chatted with T-Mobile and they are refusing to give me the network unlock code until I start a prepaid plan with them, spend at least $100 on refill cards, and then they can "request" an unlock code from the appropriate department.
Does anyone know how to network unlock the device without doing it through T-Mobile? I don't know if I trust those cell unlocker websites for network codes that you have to pay money for.
Any other phone I've purchased, like an AT&T prepaid phone, they never require an unlock code. I also called Consumer Cellular and they don't have network unlock codes.
Gotta pay to play, unfortunately. Just use eBay, where you can see reviews and have some buyer protection. I help unlock phones at my job, and I know that blowfish and swiftunlocks.com have been reliable. HTC unlocks are usually done pretty quickly.