So I'm pretty sure my phone is turning off 4g by itself.
On Saturday I noticed I wasn't getting 4g at my house. I live in Los Angeles between Hollywood and downtown so I was thinking I really should be able to get 4g here and I remembered when I was showing my phone to my friend Friday night I didn't see 4g either, just 3g, and that was down in West Hollywood where it is very flat.
So I took a drive around and couldn't get 4g anywhere. Drove to a Verizon store and the woman downloaded LTE on/off and turned it on. I thought my phone had been shipped with it off but then I looked at a screenshot I took to send my friend a few days before and it said 4g.
Today I was sitting in my car after I parked outside my house messing around and seeing if I could get my mp3s to show up on my car's screen when the RZD was plugged into the car's usb port.
I saw the phone go to 3g. I have 4g at my house. I checked the network settings and mobile was turned on. I went into the LTE on/off app and LTE was turned off. I turned it back on and phone changed to 4g.
So apparently my phone's 4g is turning off by itself I believe unless I am doing something. But four Verizon employees, one that owns the RZD, told me you need an app to turn it off and on.
Is this happening to anyone else? Could it be something I'm doing?
I have seen the power settings do this when the battery level falls below some threshold. There is a setting under 'Power' that seems to affect this. It changes a variety of other settings too (like turn auto brightness off, etc.) but does not turn them back on when the battery level gets better. Looks like someone forgot context-save-and-restore.
I have disabled the power setting 'Economy' to see if things are better tonight when I let my battery drain below 10%.
I can't vouch for the first time it happened, but I know this afternoon the phone was at around 85% charge. I had been charging it before I left the house.
You know what? Both times I noticed was after I had it hooked up to my car usb. No idea if that could do anything but will try again tomorrow and see if it happens after driving around with it hooked up. Default setting is to charge only but today I did set it to data to see if that would make my mp3s show up.
I'm in california on business and I can't have 4g. I have to keep the phone in CDMA only mode and it keeps a rock solid 3G signal. If i turn it to CDMA/LTE then it will grab 4g for a bit, and ditch it and I'll have no data. No idea whats up.
As long as my 4g is turned on it works great.
So does this mean no one knows of a way I might be accidentally turning off 4g myself?
I'll be hooking it up to car tonight when I go out and see if it turns off after that.
I dunno. Just got my phone today and I went from 4G to 1x. Its quite irritating.
Yeah, there's network issues today all over. I just lost 4g about 40 min ago and this time it is still turned on on my phone.
Here's another thread about that: http://forum.xda-developers.com/showthread.php?t=1380438
Sorry your new toy can't be used to its fullest potential right when you got it, must be frustrating.
Related
I want to know if anyone else is having this strangeness before I call VZW;
Without moving an inch my signal goes from 2 bars of 4G to 2 bars of 3G and then back again. I set the phone down and wait a couple minutes and it jumps to 4G again. Very sporadic.
When I run Speedtest sitting at my desk showing 4G I get 6.5MB down and 25+ Up. Then, 3 seconds later when it jumps to 3G I am getting less than 1mb down and 500k up.
I have powered down, pulled the battery and held power button, the powered back on. (Several Times) Same results.
So far it's only inside my building so it could very well be environment related. I just want to toss it out there and see if I am the only one.
Thanks!
compnird said:
I want to know if anyone else is having this strangeness before I call VZW;
Without moving an inch my signal goes from 2 bars of 4G to 2 bars of 3G and then back again. I set the phone down and wait a couple minutes and it jumps to 4G again. Very sporadic.
When I run Speedtest sitting at my desk showing 4G I get 6.5MB down and 25+ Up. Then, 3 seconds later when it jumps to 3G I am getting less than 1mb down and 500k up.
I have powered down, pulled the battery and held power button, the powered back on. (Several Times) Same results.
So far it's only inside my building so it could very well be environment related. I just want to toss it out there and see if I am the only one.
Thanks!
Click to expand...
Click to collapse
LoL, I feel your pain. It's the building you're in. I was thinking the same thing. As soon as I step outside, it's 4G central. You're not going crazy or anything.
When I'm on the edge of 4G coverage, mine does the same thing.
So far, when I'm at work is when I have that problem. It's quite annoying actually. Every other building seems to be fine outside of where I work.
WINGZERO619 said:
So far, when I'm at work is when I have that problem. It's quite annoying actually. Every other building seems to be fine outside of where I work.
Click to expand...
Click to collapse
Better get a new job then.
jords12 said:
Better get a new job then.
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Click to collapse
You ain't lying! I was like WTH! I honestly thought I broke the thing until I started walking out of the building. Kinda sad that it doesn't really work indoors at work. Like you said, time to get a new job... not yet, I like what I do lol!
When I'm in an edge of 4G area I notice it doing the same thing, it has having a hard time deciding what to do. Rebooting or putting in airplane/taking airplane off seems to fix it
Thanks folks! Glad to know it isn't just me. I did notice it happened when I was at the gym too. But in the car, truck or outside... Epic Awesomeness!
Always good to know I am not crazy, or at very lest not alone in my insanity.
Sent from my ADR6400L using XDA App
compnird said:
I want to know if anyone else is having this strangeness before I call VZW;
Without moving an inch my signal goes from 2 bars of 4G to 2 bars of 3G and then back again. I set the phone down and wait a couple minutes and it jumps to 4G again. Very sporadic.
When I run Speedtest sitting at my desk showing 4G I get 6.5MB down and 25+ Up. Then, 3 seconds later when it jumps to 3G I am getting less than 1mb down and 500k up.
I have powered down, pulled the battery and held power button, the powered back on. (Several Times) Same results.
So far it's only inside my building so it could very well be environment related. I just want to toss it out there and see if I am the only one.
Thanks!
Click to expand...
Click to collapse
Same thing happened to me yesterday, although slightly more weird.
I was happily tethering away at the office on a nice strong, fast 4G signal for a few hours, then all of a sudden data dropped out completely. Restart the phone and it only shows 1TTX, but eventually flickers up to 3G, but won't go back to 4G despite numerous reboots. Eventually it settled back down to 4G and all was well.
I guess it was some kind of tower problem, as my location doesn't appear to be anywhere near a non-4G area (see map below). The area my office is in (near the 405 fwy and Van Nuys Airport) has excellent maximum speed coverages by AT&T and even T-Mobile; it would be shocking to me to learn that VZW in the same area isn't full 4G (it's not as map shows).
Hopefully this was just a fluke, but it has me nervous and I'll be keeping an eye on the performance during my 30 day test period.
distortedloop said:
Same thing happened to me yesterday, although slightly more weird.
I was happily tethering away at the office on a nice strong, fast 4G signal for a few hours, then all of a sudden data dropped out completely. Restart the phone and it only shows 1TTX, but eventually flickers up to 3G, but won't go back to 4G despite numerous reboots. Eventually it settled back down to 4G and all was well.
I guess it was some kind of tower problem, as my location doesn't appear to be anywhere near a non-4G area (see map below). The area my office is in (near the 405 fwy and Van Nuys Airport) has excellent maximum speed coverages by AT&T and even T-Mobile; it would be shocking to me to learn that VZW in the same area isn't full 4G (it's not as map shows).
Hopefully this was just a fluke, but it has me nervous and I'll be keeping an eye on the performance during my 30 day test period.
Click to expand...
Click to collapse
This is very similiar to what happened to me last night at a restaurant around 8:30pm in Tustin CA. Had one or two bars of signal, was streaming YouTube fine, data connectivity cut out even though signal was same, cycled through airplane mode, after a short period it came back at 1x then eventually back to LTE. I thought the LTE equipment bounced at that tower but it now sounds like it happened on a wider scale.
I guess it helps to post the following info to help correlate:
Occurrence: 1
Date and time: Fri 3/19/2011 ~8:30pm pacific time
ROM: 1.12.605.9 non-rooted
Same here. I'm still trying to figure out the battery life hand over from 3G to 4G and back. It does NOT appear to be graceful.
I too have had to revert to airplane mode to get 4G back up. What end up happening too is that 4G will be listed, but push notification stalls badly even though it seems like a solid signal.
Last night I turned off 4G the entire night and push was working fine in the morning, nearly instantaneous.
This morning I turned off 3G and forced 4G and after 4 hours everything seems fine with no push notification latency. So perhaps the hand off on the phone is real bad between 3G and 4G.
I used phone info from the market to toggle 3G and 4G, [email protected]
mi7chy said:
I guess it helps to post the following info to help correlate:
Occurrence: 1
Date and time: Fri 3/19/2011 ~8:30pm pacific time
ROM: 1.12.605.9 non-rooted
Click to expand...
Click to collapse
I've had a couple of instances I suspect over the last three days, but only the one that mentioned above where I can be sure. For me it was:
Fri 3/19 ~2:00 PM Pacific
stock rom unrooted at the time.
I would expect that to go away as they expand coverage, remember that this network is still being rapidly expanded.
distortedloop said:
Hopefully this was just a fluke, but it has me nervous and I'll be keeping an eye on the performance during my 30 day test period.
Click to expand...
Click to collapse
Its 30 days for a defective exchange but 14 days to exchange or return the phone completely FYI
Here is a thing I have noticed and a friend got me thinking
If you pick up a call on 4G and travel into a non 4G area... your call will drop. Its weird because no one said this phone could support LTE voice.
But if you pick up a call on 3G and travel into a 4G area everything is fine, just be stuck on 3G until you end the call. Same goes for data, I tested this out with pandora and stays stuck on 3G until i stop.
The manager at the corporate store told me they were not having any problems with signal hand off's but I think he was lying or didn't know. I work as an agent at the edge of a 4G boarder and get tons of returns or questions about the service on the 4G air cards for people who live in the area or near the boarder.
Signal just drops before it decides what its going to try next, super annoying
Mine was switching all over the place and then would completely shut off with no data connection. I kept getting a retry. Finally I took the cover off and just put it back on and now it seems to be working fine. I guess the antenna was not connecting properly.?
you guys should try an evo on Sprint 4g and laugh at the wimax coverage.
Sent from my ADR6400L using XDA App
Plugged in the external antenna directly to the port, wasn't incredible impressed with the signal gain but my signal seemed really bad last night without it so I figured with the weather I wasn't going to be able to use it at all.
But now i'm in town and I have barely any signal. I'm 10 feet from an AP and my wifi is only 1 bar.
Any ideas? I have that rubber protector that goes over the antenna and serial port off, but it doesn't make sense for that to really have any effect. I'm thinking it is still trying to use the external antenna even though its not plugged in?
Noticed any difference after rebooting the phone? Not sure if you are referring to the 3G/1X cellular signal and/or wifi signal on the Eris - is your VZW's PRL roaming list up-to-date (do a *22899 OTA)
Sometimes, it could be a cell tower outage issue in your area/location?
I'll try the *22899
I rebooted it, I was referring to both the wifi and the 3g/1x. Wifi did actually get a few more bars of signal in the building. But when I got back home and plugged in the external antenna again (nothing left to lose) I get 2 bars on 3g.
Talked to verizon and they sent me a new phone. I was pretty happy about that. I bought the phone used and left my insurance active hoping I could sneak it through. She said I didn't have insurance on it but she pushed it though as a warranty repair. I just payed for the overnight shipping. I'll try and do a factory reset on it when my new on shows up just to get some peace of mind. I'd still like to know wtf before I got plugging the antenna into the new phone. Seems like maybe the internal amp is blown? I can't imaging that happening and the radio still functioning at all. But maybe it tuned down the radio power from the extra gain on the radio and is still stuck there.
Just weird man. Talked to the company that I bought the antenna from he said he's never heard of that happening and he's been around for a while.
What kind of phone are they sending you? another eris?
Is there a way in either the settings menu or an app that will prevent the Photon from constantly looking/pinging for a stronger tower? I have determined that once locked onto a tower and it stays locked (or locked onto wifi), my battery life is actually very good. For example, at lunch, I sit in my car for about 45 minutes connected to one of the 4g towers and am using the phone the whole time while listing to music/podcast and using the internet and I start with a full charge and will only lose between 10 to 15 percent of the battery.
However, where I actually live are a bunch of weak coverage areas. While sitting in the school car pickup line for about 30 minutes I will typically lose close to 40 percent of the battery and the temperature goes up to 107 – 110 while I do nothing with my phone. My normal temp is 93 – 95. I used one of the locale apps that tells you what cell tower number you are on and in the 30 minutes I was in the car line it connected to seven different towers switching between them all many times. The cell phone tower pinging also happens when at a football came (Bucs, Raymond James Stadium) because of the amount of people trying to use their phones. There is no possible way of making it through the six hours without the phone dying.
So my question is – without going into airplane mode is there a way to prevent the cell tower hopping? I would rather have a constant weak signal then having the phone constantly looking for a better signal.
I am rooted on stock rom.
I don't think so man. Cell signal plays a huge roll on cdma phones, obviously the better signal you have the better battery life. Ive never heard of a way to prevent cell tower hopping as these phones are programmed to link with the best tower it feels will offer best signal. Sometimes you'll be on a Verizon tower and that may be the best one around or it may be the worst but if its closest to you your phone will possibly connect to it. You don't have to turn on airplane mode; i use the data saver profile that only uses data when the screen is on so when screen is off i save a **** ton of battery because the phone isn't trying connect the radio.
This is the only feature remotely close to what you're asking and it won't prevent "tower hopping". This will just only connect to sprint towers if you choose "Sprint only" resulting in probably even worse battery life.
http://img155.imageshack.us/img155/7494/20110915114711.jpg
Thanks for your input. I was reading some of the other threads hear and found what you show in the picture. Mine was on any cdma and I switched it to auto as it was suggested it might help with 3g.
I am going to see how automatically performs today when I pick up my kid. Tomorrow I will switch to sprint only to see if that makes a difference.
I will report tomorrow evening with findings.
If we can get custom radios for the phone that should make a difference. The radio (afaik) contains the algorithm for determining which tower to connect to based on the PRL, among other things.
What battery setting will restrict data to only when the screen is on?
Jeffrey_L said:
What battery setting will restrict data to only when the screen is on?
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Click to collapse
Go to settings and battery etc then find battery mode. Works like a charm i.swear.
http://img153.imageshack.us/img153/6687/20110915145312.jpg
By turning off data when screen is off , will data sync automatically when I wake the phone up?
Also, switching to automatic in the settings did not help while in my kid's car line at school. I am going to change to Sprint Only tomorrow and reboot before I leave work. I did not reboot today when I changed to automatically. Not sure if that makes a difference.
korsjs said:
By turning off data when screen is off , will data sync automatically when I wake the phone up?
Also, switching to automatic in the settings did not help while in my kid's car line at school. I am going to change to Sprint Only tomorrow and reboot before I leave work. I did not reboot today when I changed to automatically. Not sure if that makes a difference.
Click to expand...
Click to collapse
Yes when u wake up the phone it will sync everything.
Just an update. Today my phone has never been better with battery and cell tower switching. The only other thing I did was reboot after changing to "automatically " . Real test will be this afternoon.
What really stands out is the battery tempature. At idle it is in the low 80s. After heavy use it is in low 90s. Maybe I did get lucky with the change.
The only problem I have with the new EVO is it will disconnect from WIFI every few hours forcing me to turn WIFI on and then off again. Anyone else have this problem or is it just me?
Sent from my EVO using xda premium
So far, mine has been rock solid on two routers. Hopefully you didn't get a bum unit.
Sent from my EVO LTE using XDA
i personally haven't had this problem, but you are not alone:
http://forum.xda-developers.com/showthread.php?t=1671744
everyone is complaining about disconnect/reconnect there.
Yes.
Sometimes it's fine sometimes it's not.
I left in the car came back and it didn't reconnect to WIFI on it's own.
Even if I did a WIFI scan it would not reconnect.
Toggled WIFI and it reconnected fine.
FYI, I am rooted.
I have that problem...have had to reconnect 3 times today. No way to tell if you're disconnected either (besides not being able to hit websites, email, play store, etc).
I've had this happen to me a few times. Even with 3g actually. Anyone else experiencing 3g disconnects/reconnects?
Sent from my E4GLTE on XDA.
so, finally this is happening to me this morning, after 2 days of rock solid wifi. this morning I noticed when I turn screen on, wifi was off but connected itself real quick as I was unlocking it. I know it was disconnected because then I got 2 emails and gtalk messages that SHOULD HAVE come trough and notified me half hour prior.
I've been messing with the wifi sleep and power settings ever since, sending myself chat requests to test. it seems 20 minutes is the cutoff time before wifi drops to one bar or disconnects. this is a problem as chat messages should be pushed instantly, not when it gets around to reconnecting itself.
I've tried all different "yes no"options under keep wifi awake, power, etc etc and it seems 20 minutes either disconnects wifi or goes into some low-power wifi that is too weak to get push notifications. it seems to me it checks once every half hour for notifications if "never keep wifi from sleeping" is checked. again, this is a HUGE problem for things like chat programs, fring, anything that uses internet to communicate and not the 3g network.
again,I wasn't having thus problem for the last 2 days till I woke up this morning. This phone isn't getting secret background updates is it?? it still would need to tell me it downloaded and ask if I want to install, right??
me thinks this has to do with network scanning, for lte, as there is no connect or stay connected options for lte,I assume its gonna auto connect and disconnect to save battery like the thunderbolt did. I think its auto low-powering the wireless chip too except 3g in the same manner, unless never disconnect wifi during sleep is checked, and then it just turns it on and off. well,I have one of those weak internal-antenna routers so when it goes low-power, it can't stay connected of or moves or someone walks between me and the router. its a big problem to get chat notifications and Skype calls half hour later than they were sent because my phone is in done kind of auto-power-saving mode. I've spent the last 4 hours messing with this issue.
someone help!!
This morning my WiFi was connected without having to turn WiFi off/on again. I checked the other thread mentioned and my 'Keep Wi-Fi on during sleep' option is already set to 'Always'. I haven't rooted my phone yet so everything is stock.
For me it will show WiFi at the top as if it is connected but I try to do anything online and it won't work till I turn it off/on again. At that point I will receive any old notifications too.
I know for sure it's not my router because my Galaxy Tab continues to work just fine. I also have 3 computers connected to the WiFi with no issues.
Going to try a few more things and fiddle with the 'Best Wi-Fi Performance' option as well even though my signal shows full.
HTC!!!!! its always two steps forward, one step back!! something happened to my phone overnight because now connectivity is just jacked after the phone goes into sleep mode. no new apps installed
its true! the one X forums have way more relevant info than the evo forums have. they have a fix for this, but you have to be rooted. i also found this, which works for our evo:
http://blog.onthegosolutions.com/index.php/2012/05/01/hidden-power-saver-menu-htc-one-x/
How to access the hidden power save menu
Mine seems to not be staying connected when I let the phone sleep for a while. No problems while I am using it or signal dumping just when it's sleeping. I have my settings set to never. Annoying, hopefully fixed with a software update.
After setting the best wifi performance option on it seems that my notifications and wifi work better. Not sure how much this drains the battery though since I am at my desk with it charging most the time.
Sent from my EVO using xda premium
Papichulo06 said:
I've had this happen to me a few times. Even with 3g actually. Anyone else experiencing 3g disconnects/reconnects?
Sent from my E4GLTE on XDA.
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Click to collapse
This started happening to me yesterday, as well as the phone rebooting when it attempts to connect to Veriz -- err, roaming data. I've also had the issue where I had to toggle WiFi to get it to connect to an AP again; these issues used to happen to my OG EVO way back when, so this has to be some sloppy software change management on HTC's part. My EVO's going back to Sprint; I don't pay to beta test.
I already posted in the other thread, but will say this.
Please call sprint and voice your issue. If/when they have enough complaints, someone at htc will look into it and it will hopefully be part of the next update.
Btw, I think one of the triggers is no wifi activity. If you're getting push email every 45-60 min, then wifi remains on. If not, then it shuts off after about an hour.
The hidden power settings applies only to when the battery is low (25 or 15% remaining). Either way, it doesn't fix the problem.
Notch another one with this issue.
I had the issue even when I turned on my phone for the first time. I connected to the wifi during setup and couldn't activate my dropbox because of lack of connection.
Once I got through setup, I turned off wifi, turned it on and it worked again.
But there has been a few other times, especially when I first enter a wifi spot, I need to turn off and turn on.
It is quite annoying. And like somebody else said, there is no way of knowing this until you try something.
this seriously is a huge problem. google voice calls don't come through, emails don't come, anything internet connection. once you on off it,I had 8 missed calls, ten work emails, etc etc. plus if it thinks its connected, shows the wifi bar, but not actually connected, it fubars your 3g data connection for a few minutes trying to connect to something. I am furious about this as I didn't have this problem my first two days with this beautiful phone. now I'm seeing the ugly side, and I don't like it. and I'm not rooted yet so I can't fix it!!!!
the google voice phone calls do NOT come through, and this is a major major problem. wtf was htc thinking??
I wonder if a suitable work around might be to use some wifi keep alive widget running that pings the router every 30-60 minutes...?
I'm not sure, someone more knowledgeable will have to let us know. I imagine it won't without being a huge battery drain. shouldn't auto sync do that anyway? I'll look and try later tonight if don't hear from any experts
I'm not sure what autosync is? I use k9 mail setup with imap/push.
I recently purchased a USED S4 Active, and I am having an unusual problem with it.
I will leave my house in the morning. ALl during my drive to work, my data does't work. It's on, it just doesn't have "4g" at the top, and I can't use the internet, etc. Toggling the data does not help, neither does resetting the phone. About the time I get to work (after about a 15 minute drive), my data pops back on.
Today, at work, my phone connected to a stray wifi connection (One that I have used before, so my phone remembered it) just for a minute or two. Once it disconnected from the wi-fi, my mobile data was gone. Just like when I leave my house: It was gone for about 15 minutes, just like before, and then just popped back on like everything was OK.
I don't THINK this is an issue with my particular phone, but if it is I need to know so I can return it. I've searched high and low, but no one else seems to have had this problem. So I figured I would turn to the best!
Model: Samsung Galaxy S4 Active
Android version: 4.2.2
AT&T phone, but unlocked and working under the T-Mobile network.
Bump, i guess.
I have a bit of an update over the weekend. Apparently this isn't JUST from wi-fi. I had it turned off over the weekend, and I still would get dropped data for about 15-30 minutes at a time, about 2 or 3 times a day. I would have full bars, have good phone service, but just no data connectivity. The "Mobile Data" option is on the entire time, it never shuts off.
I'm going to the T-Mobile store hopefully today or tomorrow, but my hopes aren't high. I'd much rather get help from people who know what they're doing.