[Q] Galaxy S2 Broken screen -- How to take backup ? - Galaxy S II Q&A, Help & Troubleshooting

Hi All,
Today, dropped my S2 and touch screen got shattered completely.. Phone powers on but no display at all.. I had set password to unlock screen..
I want to take backup before sending for repairs.. Googled a lot but no clear ans or procedure.. Pls help me as i need to backup precious data on my PC. Tried using Kies but reports "connection locked" error asking to unlock the device. Screen not working so cant unlock it :-(
M a newbie so detailed explanation will be helpful..
Rgds,
Broken screen

If you can't connect your mobile to the PC it will be so hard look for backup!
But... I am thinking that...
Maybe you can flash a new ROM...
if you can go in DOWLOAD MODE...
but i suppose that your settings, as the password, will remain active... maybe a modded ROM.
Sent from my GT-I9100 using XDA App

Can't you just see the internal sdcard when you plug in the USB cable to your PC as a disk?
Sent from my GT-I9100 using Tapatalk

Connect fone to Kies once connect you should be able to enter PW via computer. And so be able to back you your fone...

Nyssa1104 said:
Connect fone to Kies once connect you should be able to enter PW via computer. And so be able to back you your fone...
Click to expand...
Click to collapse
Thanks for your response. I tried but Kies (v2.1.0.11112_41) reports connection locked error and suggests to enter password on connected device. I cant since whole screen is broken and its completely blank :-(

alinefr said:
Can't you just see the internal sdcard when you plug in the USB cable to your PC as a disk?
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
Thanks for replying.. I dont have SD card in it.. Just bought phone abt a month ago and was planning to order one..

Skyman1 said:
If you can't connect your mobile to the PC it will be so hard look for backup!
But... I am thinking that...
Maybe you can flash a new ROM...
if you can go in DOWLOAD MODE...
but i suppose that your settings, as the password, will remain active... maybe a modded ROM.
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
Humm.. Phone is detected in device manager as Samsung USB composite and Modem device but Kies (2.1.0.11112_41) reports connection locked error. M wondering if there is another tool/driver that can allow to either unlock device from computer or get access to file system on phone. Kindly advise..

brokenscreen said:
Hi All,
Today, dropped my S2 and touch screen got shattered completely.. Phone powers on but no display at all.. I had set password to unlock screen..
I want to take backup before sending for repairs.. Googled a lot but no clear ans or procedure.. Pls help me as i need to backup precious data on my PC. Tried using Kies but reports "connection locked" error asking to unlock the device. Screen not working so cant unlock it :-(
M a newbie so detailed explanation will be helpful..
Rgds,
Broken screen
Click to expand...
Click to collapse
how much are u paying for the repair?
i charge 145

broken screen
i also managed to break my gs2 screen today. ive taken it to vodafone however they claim that for data protection they have to wipe all data on the phone if you have found a solution i beg you to get in touch.

simple method:
1.put the phone in download mode
2.download the tar file of a custom kernel(like siyah) which can mount your storage from cwm.
3.flash the file via odin and enter cwm.(press the key combo to enter cwm)
4.now ask some other users who use the same kernel to tell you the number of key press needed(and in which direction) to mount your sd card.
5. now your internal sd will show up in pc.
6. backup all the data now.
you can also backup all your apps +data using step 4

replace it yourself, it is dead easy...google youtube for an instruction video (did replace my daughters SGS2 broken screen in under half an hour)

hello My Samsung Galaxy SII has a broken display and i need to connect it up to retrieve key data but it won`t connect to kies...is there any way that i can?
Display is black. Phone is working ok
Can you help me? :crying:

You should be able to pull your stuff with ADB. Google and/or XDA search should yield you plenty of tutorials/how-to's on using ADB.
Edit - Provided you had debugging turned on prior to the display being broken.

Related

Bricked i5500 after installing Rom Manager

Hey guys. So, I bricked my phone. I installed RomManager, then ClockworkMode through it, thus I knew that this phone is not supported. It wasn't there in that list, so I chose Commtiva z71 or something like that. My phone doesn't get in download mode anymore. Could this be fixed at home? I really don't want to take it to a service centre.
Please help me. Thanks!​
There's a few people who have done this and I don't think any of them have been able to find a way to get it working again. I think you will have to send it to repairs, sorry
Sent from my GT-I5500 using Tapatalk
after rooting my phone samsung galaxy 5 doesnt turn on
i root my phone with universal androot,everything was ok,i reboot my phone and tray with rom manager to do a backup of my rom,i choose a model that wasent my model,and after that i tray to partition my sd card and was there when my phonr turn off and its never turn on again.............,do someone have a solutions!!!!!!
Jordanooo said:
There's a few people who have done this and I don't think any of them have been able to find a way to get it working again. I think you will have to send it to repairs, sorry
Sent from my GT-I5500 using Tapatalk
Click to expand...
Click to collapse
Sent from my GT-I5500 using Tapatalk
Threw it guys. It sucked anyway.
It doesn't suck, its amazing
Sent from my GT-I5500 using Tapatalk
dead ur smart
quebeco said:
i root my phone with universal androot,everything was ok,i reboot my phone and tray with rom manager to do a backup of my rom,i choose a model that wasent my model,and after that i tray to partition my sd card and was there when my phonr turn off and its never turn on again.............,do someone have a solutions!!!!!!
Click to expand...
Click to collapse
Exactly as u .i try to backup my rom and my samsung was dead in 5 seconds.I sent them to service twice The firt my motherboard is dead and i wait the second time because i thing is dead again I dont use rom manager never
did you tried to download ClockWorkmodRecovery(cwm) than flash with odin multi downloader and then wipe data?
first step i found in solving this issue
i also flashed the same recovery through rom manager. i think i have found the first step in solving this issue. all now is that i need help of all of you guys.
All I did was removed my battery while still being connected to usb . After this i kept holding the option button (the button on the upper leftmost side) and with this being hold i inserted the battery. Now my pc recognised the device as samsung usb composite device and also the odin recognises it. but whatever i try my phone stucks at setup connection in odin. pls help.
this can help thousands of bricked g5s.:angel::angel::angel::angel::angel:
no need
rstar900 said:
i also flashed the same recovery through rom manager. i think i have found the first step in solving this issue. all now is that i need help of all of you guys.
All I did was removed my battery while still being connected to usb . After this i kept holding the option button (the button on the upper leftmost side) and with this being hold i inserted the battery. Now my pc recognised the device as samsung usb composite device and also the odin recognises it. but whatever i try my phone stucks at setup connection in odin. pls help.
this can help thousands of bricked g5s.:angel::angel::angel::angel::angel:
Click to expand...
Click to collapse
no need to pull battery out and insert it back just insert the battery ,hold down the option key & insert usb cable thats it....but none of these gonna work you will need JTag to flash
You can even try JIG. Because, you've messed with recovery and boot partition but not the arm11boot (bml8). So, JIG (search Google, it is as cheap as $2 and you can even make one at home) can help you.
If it didn't, just search for JTAG services nearby your area. They'll charge you $20-$40 and your g5'll be alive.
Bhargav97 said:
You can even try JIG. Because, you've messed with recovery and boot partition but not the arm11boot (bml8). So, JIG (search Google, it is as cheap as $2 and you can even make one at home) can help you.
If it didn't, just search for JTAG services nearby your area. They'll charge you $20-$40 and your g5'll be alive.
Click to expand...
Click to collapse
That's not true, sadly. ROM Manager embeds a version of flash_image that will try to flash a boot image to bml8 if the device is not properly recognised. That's what happened for the OP, so a JIG will not resurrect the phone.
Oh...Sorry, I didn't knew that! So, final option left for OP is a JTAG flash.
@psyke83
Seems like out of your 3 bricks, this is one.

[Q] Android malfunction...

Now, first and foremost, Hello to the XDA community and this would be my first post. I am having issues with my Xperia Neo V and I can't find a solution for it.
I admit that this is a stupid mistake on my end so let me start my story and I am hoping to get some assistance from a reputable community such as this.
I was installing some games via Google Play and I realized that my phone's internal memory gets full kinda fast as it is where files are saved by default. So, the genius me, tried to remove some stock apps that may contribute to useless disk space using Titanium Backup. All went well and I deleted a couple of stuff and it worked fine then I decided to restart it to factory settings (without doing backup which I regret up until now). I had several malfunctions after it rebooted again:
Whenever I am trying to go to phone book, I am unable to just press the number to make a call. I need to select edit contact first before calling
The middle button (the one with a house Icon, probably called Home Button, does not respond at all so I having a hard time quitting apps
the worst part, I am unable to connect the phone properly using USB. What happens is that when I plug the USB, the charging symbol on the battery bar shows it's charging (like plugged to a wall jack) but the computer does not show anything, regardless if it's Media transfer mode or Mass Storage mode (mass storage shows an empty drive in My Computer). I tried using other usb cables and other memory cards and apparently, it does not work. Other USB cables that works on other xperia neos yeild the same result.
What I was planning to do initially is to update the firmware (currently on 2.3.4), but updating via WiFi shows it's updated, and using the PC Companion does not work.
I know I deleted something that I should not and I'm at a loss. Later, I will attempt to connect my phone in the PC Companion to try and update it to ICS connecting it to my private wifi. Hopefully it would do the trick.
Another work around that Im thinking is to look for someone that does have a backup of the apk files so that I can restore them again in my phone.
Can anyone please assist me on this? T_T
I recommend connecting the device to your PC companion and using the repair option. If that doesn't work, try flashing a stock ROM from either Wotan or get one somewhere from these forums (I'm sure there were a few in the development section)
Good luck
Sent from my Sony Xperia Neo using xda app-developers app
Or you can use this list - http://forum.xda-developers.com/showpost.php?p=19772266&postcount=1 to identify which apps you need to get restored.
Sent from my Sony Xperia Neo using xda app-developers app
Why don't you just flash an orginal rom (.ftf)?
http://forum.xda-developers.com/showthread.php?t=1678690
And then (after you get what you deleted) you just need to get them into your phone. If you were able to uninstall it, you!re having root. So send it to the phone via bluetooth or download from somewhere via wifi (if the USB doesn't work as you told) and using some file explorer move it to their directory and reboot. I think it should work
petulinka1 said:
And then (after you get what you deleted) you just need to get them into your phone. If you were able to uninstall it, you!re having root. So send it to the phone via bluetooth or download from somewhere via wifi (if the USB doesn't work as you told) and using some file explorer move it to their directory and reboot. I think it should work
Click to expand...
Click to collapse
~i have no problem putting files into the memory card at all, the issue is that the PC itself does not recognize the phone at all. Thanks for the insight!
BluesRebel said:
Why don't you just flash an orginal rom (.ftf)?
http://forum.xda-developers.com/showthread.php?t=1678690
Click to expand...
Click to collapse
~i want to try this but as I am a noob for this stuff, im still sorting up how to start hahah, may you be so kind to point out to where I should start like a tut or something
venoma333 said:
Or you can use this list - http://forum.xda-developers.com/showpost.php?p=19772266&postcount=1 to identify which apps you need to get restored.
Sent from my Sony Xperia Neo using xda app-developers app
Click to expand...
Click to collapse
~I was trying to install whatever missing app from my list,but there is a lot of them...but i think flashing it would be my best bet.
venoma333 said:
I recommend connecting the device to your PC companion and using the repair option. If that doesn't work, try flashing a stock ROM from either Wotan or get one somewhere from these forums (I'm sure there were a few in the development section)
Good luck
Sent from my Sony Xperia Neo using xda app-developers app
Click to expand...
Click to collapse
~sir...I cant find where that repair option is..
~by the way, the wifi option to connect looks pretty useless, it seems that you need to connect via usb on the "pairing" stage...
Ok here's my idea. Get any stock based rom from the dev page (there's a list in the sticky posts) and male sure it's the proper version. Then download the zip file and open it up. Find system/app or system/data/app or something similar inside the zip. Then simply copy and paste the apps from there to your phone, and don't forget the proper permissions.
Sent from my Sony Xperia Neo using xda app-developers app
Hi
Welcome to XDA!
Did you try repair your phone with SUS( Sony update service)?
Sent from my MT15a using Tapatalk
GODice said:
~i have no problem putting files into the memory card at all, the issue is that the PC itself does not recognize the phone at all. Thanks for the insight!
Click to expand...
Click to collapse
If you can put the files into SD card, then use whot venoma333 says and do it through SD card - you can move a lots of files together (for example using ES file explorer).
Or you can try to connect your phone to S(E)US or Flashtool. If it would work, that will be the best for you And I think, that in PCC is some option to "re-flash" your phone (like somebody told here). On the top it says if your phone has the newest firmware version or not. Click on on it and you'll get a window with reapair option
Ok, I'm going to attempt to flash and I reached the xperia website (unlockbootloader.sonyericsson.com/instructions), and based on the instructions, I checked if "Bootloader unlock allowed" is set to yes, unfortunately, my phone says no.. Can I still continue the process??If not, is it still possible to do manual firmware update without unlocking the bootloader?
There is no need to unlock bl for flash process. So forget that page, for now.
You mentioned pc companion, what happens when you start pc comp. and connect your phone(turned on)?
If it doesn't connect to pcc, go to device manager on your pc and tell me how is your phone named there and does it have yellow ! mark next to it?
This is the last thing that I think could possibly work, does anyone know an android 2.3.4 iso nandroid? I think that's the best way to do it for now..I am unable to do the hold back button while restarting, does not work for me
Madfysh said:
There is no need to unlock bl for flash process. So forget that page, for now.
You mentioned pc companion, what happens when you start pc comp. and connect your phone(turned on)?
If it doesn't connect to pcc, go to device manager on your pc and tell me how is your phone named there and does it have yellow ! mark next to it?
Click to expand...
Click to collapse
Nothing happens in PCC, it will show that no devices are found. In DM, it shows:
-Sony Ericsson sa0102
|_Sona sa0102 ABD Interface driver
I was trying to update it using PCC, it recognizes the device after I mount the memory card.
What I have done, I restored the system using CWM using this link:
http://forum.xda-developers.com/archive/index.php/t-1630348.html
It worked, however, since the carrier and model brand is not the same, I was unable make my sim card/carrier to work.
My hope now is to get an ISO file for android version 2.3.4 which is from a generic phone. I live in the Philippines and my carrier is SMART telecommunications.
Apparently, the update from the link is for a Verizon phone
If you want alot of space, use a small ROM. Alot of devs have come up with stock Xperia GB ROMs that are easy on memory. To fix, You'll need to flash the entire phone with a stock ROM. Then flash a custom ROM. Besides that, you do know you can transfer apps to SD.

How to mount internal SD with a Dead screen!?

My SGS 2 screen is done for. The phone still boots up and responds normally otherwise.
I am running a Gingerbread 2.36 Siyah Kernel on it.
How do I get my data of the phone by mounting the Sd card?
Maybe someone who has this kernel can tell me what to blindly press after holding Vol Up plus power to get to the mount internal SD menu.
Thanks!
try me' said:
My SGS 2 screen is done for. The phone still boots up and responds normally otherwise.
I am running a Gingerbread 2.36 Siyah Kernel on it.
How do I get my data of the phone by mounting the Sd card?
Maybe someone who has this kernel can tell me what to blindly press after holding Vol Up plus power to get to the mount internal SD menu.
Thanks!
Click to expand...
Click to collapse
Lol, its not that easy as said by u, 'Will Try closing my eyes and walk in the midst of a Heavy Traffic and see what happens'.
Either replace ur screen (either by paying or warranty claim) if not take it to a nearest service center and see what best they can do for u
If you want the stuff from the card, remove it and use a card reader. If you want the stuff from the internal storage, this gets tricky....
Get your phone to a service center and specifically tell that they need to just replace the faulty screen. So no JB updates, motherboard replacement or wiping the device clean.
Sent from my digital submersible hovercraft.
Really guys? Take it to a service centre? I already knew that.
I don't have the money to take it into a service centre. Phone is out of warranty.
Replacing screen costs money too. About $300 in Australia, may as well buy a new phone.
Actually if I boot into recovery the phone is already rooted etc it is that easy.
All i need to knwo is volume up down power, up, power etc.
Or there was some android app windows sdk where you simply mnt/sdcard etc while connected to USB.
What recovery is on there? If it's cwm non touch let me know and I'll give you the sequence of keys
Sent from my HTC One X using xda app-developers app
jsimmo said:
What recovery is on there? If it's cwm non touch let me know and I'll give you the sequence of keys
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
I'm not exactly sure but it the one after installing Darky rom HD gingebread, Or as its now called alliance rom V1.1 Ginerbread.
I just installed the latest GGB compatible Siyah Kernel on top of it and thats it.
It is non touch. Not too many menus, maybe 6.
Im looking at galaxyforums.net/forum/galaxy-s2-help/6232-screen-cracked-need-recover-very-important-data-2.ht m l
They have a command line to get to the sdcard via ABD but I have no idea how to open the ABD command promt
try me' said:
Im looking at galaxyforums.net/forum/galaxy-s2-help/6232-screen-cracked-need-recover-very-important-data-2.ht m l
They have a command line to get to the sdcard via ABD but I have no idea how to open the ABD command promt
Click to expand...
Click to collapse
That sounds like a better idea. Mashing around blindly in recovery seems pretty risky to me, especially if you're not sure what version you have. Unfortunately I don't know the first thing about ABD either, sorry. Good luck.
I just plugged in the phone to samsung kies, and it detects it just fine, but it says to set the phone to USB samsung kies mode and it doesnt support this mode. ATM I am in USB debug mode.
Surely there is a progam that acceses the phone via debug mode?
OR even via Download mode?
I am giving this Android SDK a go, holy crap it is so complex. I installed some packages, double clicked on ABD under sdk>platform tools, and a command prompt window comes up, a bunch of text flies by in 1 second and it automatically closes..
What android version and are you windows or Mac?
Sent from my HTC One X using xda app-developers app
jsimmo said:
What android version and are you windows or Mac?
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Gotta say this community is just abysmal at handing out help.
To the dude above asking what android version. Read the OP before spending time asking a useless question. I said 2.36. And windows or mac...? Do you really think I would not find be willing to use either if there was a way to recover my data.
If anyone is interested here is how I solved my problem, this simplest method could not simply be mentioned here?
I turned my phone on. Let it boot. Then I plugged in the USB cable from the computer. The phone should register the connection either via vibrate or noise, and in "my computer" the drives show up but are inaccessible by windows explorer, or kies because USB debugging is On.
go to google play store via your browser, preferably chrome. search for a a program called My phone explorer. Select install. It should install it to your phone. Look in the description and install the PC side of the software on your PC.
Open "my phone explorer" on your pc and voilla should be able to sync
I only wish someone could tell me this instead of having to fluke it on my own

[Q] Screen broken want to retrieve data

I have a problem with my S2, my screen is broken. I don't want to replace it because im getting a new phone within a month. I only want to retrieve my data from my internal SD card.
Because my screen isnt working anymore I can't connect my micro usb to the PC anymore and connect my galaxy s2 to the PC. Because you need to connect the usb via a touch on the screen, there is just no way to do it.
So my question is, is there a way to retrieve the data from my phone ( like if you start the phone it will automaticly connect the media storage to the PC?), I can get in download mode and flash roms because you only need the volume,home, shutdown keys to do that.
Thanks for the help.
Mbb15 said:
I have a problem with my S2, my screen is broken. I don't want to replace it because im getting a new phone within a month. I only want to retrieve my data from my internal SD card.
Because my screen isnt working anymore I can't connect my micro usb to the PC anymore and connect my galaxy s2 to the PC. Because you need to connect the usb via a touch on the screen, there is just no way to do it.
So my question is, is there a way to retrieve the data from my phone ( like if you start the phone it will automaticly connect the media storage to the PC?), I can get in download mode and flash roms because you only need the volume,home, shutdown keys to do that.
Thanks for the help.
Click to expand...
Click to collapse
Can you get in recovery mode ?
If so what kernel you've used ?
Sent from my GT-I9100 using Tapatalk 2
I can't see whats on my screen because its broken, so I can't get in recovery mode only download mode. Also touching on my screen doesn't work anymore because the inside is broken. I need to find a way to retrieve the data from my internal sd to my pc without having the need to touch the screen
Had you flashed any rom on your phone before he get screwed
Sent from my GT-I9100 using Tapatalk 2
I have now installed a stock rom but it will not work, I just need to find a way to connect the galaxy s2 to my pc without having the ability to touch the screen
Mbb15 said:
I have now installed a stock rom but it will not work, I just need to find a way to connect the galaxy s2 to my pc without having the ability to touch the screen
Click to expand...
Click to collapse
That's nasty :sly:
If you had a custom rom installed I could tell you how to use in recovery mode the steps how to mount the usb storage.
Sent from my GT-I9100 using Tapatalk 2
Christian Nothing said:
That's nasty :sly:
If you had a custom rom installed I could tell you how to use in recovery mode the steps how to mount the usb storage.
Sent from my GT-I9100 using Tapatalk 2
Click to expand...
Click to collapse
Great idea! mayby I can install an old custom rom via odin and boot it in recovery mode, I hope I dont need to use the touch screen to get in recovery and you can tell me the steps to mount usb storage without using the screen.
Do you have an custom rom which you can flash via odin?
YES it worked, with help from a friend he told me the stept i needed to do
Mbb15 said:
YES it worked, with help from a friend he told me the stept i needed to do
Click to expand...
Click to collapse
Great I'm glad you managed to fix your problem
Sent from my GT-I9100 using Tapatalk 2
Good for u...
Please add [SOLVED] to the title of ur post...
"To err is human, to forgive is divine"
Sent from my SGS II

How to access Android phone with broken screen, with recovery password protected?

Hi guys,
I have an old S2 (Model: I9100G) that i loved tinkering with, the one with monitor-mode capable wifi chipset.
Well, recently my S2's screen suddenly stopped working. I want to gain access to the internal data (also to be able to crack WIFI's by connecting it to a laptop through ADB ) .
Now, the problem is i have password protected TWRP using an online tutorial (can't post here, but it involved putting ui.zip onto the internal storage). As for ADB, even though Android debugging is enabled, it can only be used after unlocking the screen lock, for which i have a pattern lock.
I know both the TWRP password and the screen lock pattern, but there is no way for me to enter it.
Some things i though of/tried;
1) I've tried with the OTG cable + mouse, but i got frustrated after the first 15 mins of trying to unlock the phone blindly.
2) Reflash recovery using Odin? Won't that wipe the internal data..? And also i haven't been able to find a file to flash via ODIN, only to flash via recovery... Or can i just flash the standard zip file with recovery.img inside in Odin without wiping my data?
3) An HID pattern bruteforcer, except i'd program it to enter only my pattern
Any suggestions?
Thank you!!
The screen turns on?
Erick_guerrero said:
The screen turns on?
Click to expand...
Click to collapse
Thanks for your reply.
Nope! Can"t see anything on the screen, but I can hear Android sounds when I turn it on. Sorry for not making that clear!
laci420 said:
Thanks for your reply.
Nope! Can"t see anything on the screen, but I can hear Android sounds when I turn it on. Sorry for not making that clear!
Click to expand...
Click to collapse
I do not know what you can do ?
Erick_guerrero said:
I do not know what you can do ?
Click to expand...
Click to collapse
I got an idea: use an MHL link to view the screen + otg cable.
I'll report back!
laci420 said:
I got an idea: use an MHL link to view the screen + otg cable.
I'll report back!
Click to expand...
Click to collapse
Nope didn't work (no output for some reason?).. Will post again if successful

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