[Q] Android Market payment info: What am I missing? - Android Q&A, Help & Troubleshooting

Having never used Android before, I bought my first Android device last month (Xperia Play) and installed it on my HP TouchPad. Of course, I had never used the Android Market before either, so when I made a test purchase from the Android Market I was surprised to see it go through without ever asking me for payment details. I got an email receipt to my Google account saying that I could get a refund in a certain amount of time, but I still had no idea what card or account it had been charged too. Eventually, I found that $5 had been deducted from my Chase checking account, presumably from my debit card. That's strange because I have not used Google Check Out or anything Google-related since the last time my check card was replaced, so I can't imagine how they got the payment details. It's on my twin brother's family plan, so it was not charged through the cellular provider either. To make matters worse, I no longer used that account and it caused an overdraft (corrected)
Now, I checked every account and settings screen I could find in the Android Market app but I could find nothing about payments or payment methods. I logged in to market.android.com on my PC and similarly could find nothing. I checked their help and FAQ questions: Nothing. I searched here: Page after page of irrelevant results. ARGH!
I'm ready to make more app purchases (Titanium Backup Pro, PdaNet, etc) but I only have enough in that account to cover the bills that I pay from it and I can't allow Google to withdraw on that bank account again. How can I switch payment methods so that it will not automatically bill the wrong account AGAIN?
Edit: "ARGH!" again. I found a thread about billing to your AT&T account being added and there was a screenshot distinctly showing AT&T billing as a drop-down in some kind of checkout page in the Market app. Thinking I must have somehow missed it, I installed Titanium Backup and then chose to purchase the key. Once again there was NO checkout and it just went ahead and purchased without ever giving the option to provide a funding source. How on Earth did they ever get my payment details and how to I manage them?!
I immediately canceled/refunded the order.

CZroe said:
Having never used Android before, I bought my first Android device last month (Xperia Play) and installed it on my HP TouchPad. Of course, I had never used the Android Market before either, so when I made a test purchase from the Android Market I was surprised to see it go through without ever asking me for payment details. I got an email receipt to my Google account saying that I could get a refund in a certain amount of time, but I still had no idea what card or account it had been charged too. Eventually, I found that $5 had been deducted from my Chase checking account, presumably from my debit card. That's strange because I have not used Google Check Out or anything Google-related since the last time my check card was replaced, so I can't imagine how they got the payment details. It's on my twin brother's family plan, so it was not charged through the cellular provider either. To make matters worse, I no longer used that account and it caused an overdraft (corrected)
Now, I checked every account and settings screen I could find in the Android Market app but I could find nothing about payments or payment methods. I logged in to market.android.com on my PC and similarly could find nothing. I checked their help and FAQ questions: Nothing. I searched here: Page after page of irrelevant results. ARGH!
I'm ready to make more app purchases (Titanium Backup Pro, PdaNet, etc) but I only have enough in that account to cover the bills that I pay from it and I can't allow Google to withdraw on that bank account again. How can I switch payment methods so that it will not automatically bill the wrong account AGAIN?
Edit: "ARGH!" again. I found a thread about billing to your AT&T account being added and there was a screenshot distinctly showing AT&T billing as a drop-down in some kind of checkout page in the Market app. Thinking I must have somehow missed it, I installed Titanium Backup and then chose to purchase the key. Once again there was NO checkout and it just went ahead and purchased without ever giving the option to provide a funding source. How on Earth did they ever get my payment details and how to I manage them?!
I immediately canceled/refunded the order.
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Click to collapse
Log into your Google account on a PC and then manage you google checkout options. The card is in there.

zelendel said:
Log into your Google account on a PC and then manage you google checkout options. The card is in there.
Click to expand...
Click to collapse
Thanks, but I already looked for Google Checkout options in the logical places last month and found nothing, but I shouldn't have to even look: It is illogical that they would use the service without my permission and without informing me. Even so, I checked Google.com>More>Even More while logged in and searched in the page for "Check" with no results. I am logged in. On the Google page I only have search related configuration options.
OK, so I tried to go to checkout.google.com MANUALLY and it forwarded me to "Google Wallet," which I have never used before. I had to agree to all kinds of things just to get in there and delete the card, so it's like they were holding it hostage until I agree. One thing is for sure: I NEVER agreed to automatically be charged through the Android Market. *NOW* will I finally be prompted for payment options when I chose to buy an app? I'll find out soon.
They are getting pretty sloppy. First, I got slammed by over $30 of texting fees because their Google Voice app said it was receiving the messages in the messaging app instead of saying that it was forwarding them to my mobile number (Grrr... without even a warning about potential fees, they worded it exactly like the feature I was looking for: like iMessage and BBX or SMS GV Extensions on iPhone integrating with the native text messaging app).
The fact that there is no mention of GCO/Wallet anywhere on the Android Market options or help pages is a serious oversight.

Oh yeah I forgot that Google check was changed to Google wallet recently. I know when I buy an app it tells me what card it is charging it to before I buy it

same here. I didn't start using the Android Market until the 10 cent deals came out. It asked me if I wanted to charge it to my cell provider or enter a new credit card. Each time I make a purchase I have both of those options, though my credit card info is saved with Google Wallet or what ever it is. Then I have to manually enter my pin. I wasn't sure what this was at first, but tried my phone lock pin and that was it.

Please use the Q&A Forum for questions Thanks
Moving to Q&A

Related

Consolidate market purchases to 1 account?

I made various purchases with different “main gmail accounts", but always used the same Google checkout.
Now depending on what email I set as first after a new Tom install I can either download a part of what was purchased with that gmail as default or reset and use the other default for the other apps, impossible though to access all purchased, attempts restoring backed up apps result in copyright protection prompts.
Any idea how to solve that?
Sent from my Nexus One using XDA App
I'm wondering the same thing, when I was running android on my tp2 I was using a different account.now I use my gmail and I can't figure out how to transfer my old purchased apps
I got the answer.. but not very appealing...
husker91 said:
I'm wondering the same thing, when I was running android on my tp2 I was using a different account.now I use my gmail and I can't figure out how to transfer my old purchased apps
Click to expand...
Click to collapse
After reading true the Google FAQ I found the answer, anything else than satisfying though...:
- According to Google each purchase is associated with your main account - main account as per definition is the one that you've added first after installing a rom, regardless if your checkout account is associated with another gmail account. They state clearly that if one changes email, he has to buy the stuff again.
Usually not the approach that google takes, and without ending in a collective bash, I still gotta admit that this is quite a primitive way of handling customer relation - at least in my opinion.
[Edit:] I made an experiment with apprain.com, hoping they would be the solution for future purchases, but unfortunately the market app is the dominating part in the triangle between user - apprain - market syncing[/Edit:]

[Q]Android Market payment issues

Recently my payment options has changed from my mastercard directly to google wallet.
The issue is, that i didn't have money inside the card to link the card and google didn't accept the card in the first day.
Anyway, i fixed that, i linked my card on my google wallet and it reduced 1.00€.
I bought an app from my pc directly and it installed within seconds on my pc.
But, when I'm trying to buy anything from my phone i end up with payment error. I checked all settings and there are no payment options on android market application, so its from google checkout. Though i successfuly bought applications through my pc.
Whats wrong >.<

[Q] Market fails to process order

Howdy all,
Hoping someone can help me out with an odd problem since Google has taken my money and decided I'm not worth helping.
When I purchase something from the market, it hangs on authorising payment in the market app. In the meantime the payment is taken from my card, I get an email with receipt for the order, then the market will error with the message "You will receive email when your purchase is resolved". The app then seems to freeze in a state of permanent purchased but not delivered. 24 hours has passed and I can still hit the refund button and process a refund.
This happens both on my Xoom and SGS2 whether purchased from the market on the respective device or from the website. The entries on Google wallet appear to be the same as previous successful purchases just without the delivered/shipped detail on them, and the message this item will be automatically downloaded to your device is absent.
Can anyone shed any light on why this is suddenly happening? I'm stuck in hospital at the moment and my tablet and phone are all I have, so this really sucks.
Oh, and I have tried multiple payment methods with no success.
I have it hang on purchasing. Then I get the email. Then it comes back and says that my payment method was declined. They don't touch my account tho.
The market has soo many bugs. They should just add PayPal as a method of payment.
Sent from my SGH-I747M using xda app-developers app

[Q] Plan B Alternative

update to this...
I pushed the app "Android Lost", and "Android Lost Jumpstarter".
I was able to
1) have the phone call me with this app,
2) get the phone number,
3) request a password reset on the t-mobile account
4) pull the texted password from the phone,
5) login to the tmo account
6) acquire owners name, address, lines
7) pulled GPS location, went to her work location.
8) Gave her a chance to return my phone. After refusing, had a police office retrieve my phone.
Wonderful app. Will be donating.
Plan B fell short. Way short.
I lost a phone recently, and someone found it. Unfortunately, the one who found it was not honest, and it has not been returned.
I found the app "Plan B", which is wonderful, except i never got the emails giving me any location info. The person who now has the phone has swapped sim's, so i cant text "Locate" to it. Also, since google play wont allow you to uninstall, Im pretty much stuck now. What i really need is a app like Plan B, but one that listens to email, or reports back to a server, and can be deployed via google play without any intervention on the phone. I just need a current in use phone number emailed to me... or a location...
Anyone have any ideas?
Thanks!
Click to expand...
Click to collapse
If you had Google maps installed, and you joined Latitude on the device. You can check it's location through Google Maps on your PC at home.
TEAM MiK
MikROMs Since 3/13/11
doink.

Gmail Account Hijacked - including Google Play Store

Last week I noticed a device under my Google Play account (My Devices) that is not mine, a phone on a Romanian cell phone company network. I also noticed that someone from Russia had accessed my Gmail account. I changed my Gmail password (the old one was alpha-numerica,random, with symbols) and turned on two step authentication.
The Gmail account seems to be ok. The contacts all there and no messages removed or messages sent by people other than me.
The only sign of the intrusion is about a dozen "free" apps ordered by that device. It included sketchy gambling apps, a child's game that from comments I read has adult advertisements, and ringtones. After I changed the password there are new "free" media on the account - books and various video. These appear to be from a different user - all in English as opposed to Russian and nothing sketchy.
My guess on how this started - I downloaded an app with about 100 reviews. The next day the "free" apps started to appear, and the unauthorized device also was added the next day.
My SGS 3 isn't rooted. For Jellybean it seems that I have to wait for a stable root, should be another few days.
I contacted the Play Store support and they were of no help. They referred me to Gmail support but Gmail doesn't offer phone support. I think only support on a Google Group forum.
Any idea how this could have happened and how to get this device off of my account? My PC's are secure and my primary PC is Linux.
starfcker69 said:
Last week I noticed a device under my Google Play account (My Devices) that is not mine, a phone on a Romanian cell phone company network. I also noticed that someone from Russia had accessed my Gmail account. I changed my Gmail password (the old one was alpha-numerica,random, with symbols) and turned on two step authentication.
The Gmail account seems to be ok. The contacts all there and no messages removed or messages sent by people other than me.
The only sign of the intrusion is about a dozen "free" apps ordered by that device. It included sketchy gambling apps, a child's game that from comments I read has adult advertisements, and ringtones. After I changed the password there are new "free" media on the account - books and various video. These appear to be from a different user - all in English as opposed to Russian and nothing sketchy.
My guess on how this started - I downloaded an app with about 100 reviews. The next day the "free" apps started to appear, and the unauthorized device also was added the next day.
My SGS 3 isn't rooted. For Jellybean it seems that I have to wait for a stable root, should be another few days.
I contacted the Play Store support and they were of no help. They referred me to Gmail support but Gmail doesn't offer phone support. I think only support on a Google Group forum.
Any idea how this could have happened and how to get this device off of my account? My PC's are secure and my primary PC is Linux.
Click to expand...
Click to collapse
I have the IMEI # of the phone added to my account, also the model number (registered in Russian Federation). Could the IMEI be useful? I can PM if interested.
Imeis are quite useful to many people...Just don't pursue this on xda.
Sent from my Galaxy Nexus using xda premium
My account too was almost hacked.
I signed into youtube and a notice was shown that someone from ip in china tried to log into my google account and it denied them and i changed my password. No weird apps nothing.
The thing is probably the app you downloaded.
Just because it has 100 downloads doesn't mean its malware but you need to check permissions always.
Even big games like "Paper Toss" has been know to sell peoples info to companies.
When you read permissions. There should be a list of all the options the app requests.
Be Smart. If you download a calculator, It shouldn't have access to your personal identy, messages and the big key is internet access.
If you download a calender it may need access to contacts but it it also needs internet access, its probably is storing your contacts and sending them out to a site that then sells to a company and lastly, your grandparents receive phone calls asking if they want to buy a service and use your name as who referred them.
Also. rooting is a good option. With an app on here called pdroid or droidwall you can download those apps but it will alert yyou when the app wants to use a permission (like internet) and gives you the option to allow or deny.
good luck
I have one update. I think that after I changed my password and went to two step verification, the purchases of "free" apps and media stopped. It's been four days and nothing new added. So far so good. Thanks for the replies. BTW, Google of no help.
I'd still like to know how the Gmail account was compromised - I may never know.
similar thing just happened to me (Galaxy Note) appeared on my account from no where. When I contacted google if they can help or if they are interested in tracking him down, all they said was we cant help you. And change the pw. Obviously I know that I need to change the pw. I know Apple would have tracked it down somehow if it was an iphone. My pw has 22 characters number letter symbols yet it was hacked.
Since google is not helping me I installed Android Lost app on this NOTE and waiting to get a location update via email. I know it wont do anything much and I cant do anything against him or her since no paid apps were downloaded. Still I would like to do something to crooks like this. He only had 6 apps installed (facebook,viber candy rush) and terminal emulator (which worried me).
I really hope that Android close their unlimited backdoors in the OS.

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