[Q] voicemail (voice mail) question on # of messages left - Galaxy S II Q&A, Help & Troubleshooting

I came over from EVO 4g and whenever someone left me a voice mail, I'd see the number of messages overlaid on the voicemail icon on my home page. If I had 4 message the number 4 would be overlaid. When I pressed the icon, it played my messages from some storage location on the phone, not by calling into voice mail.
Now when I get a voice mail message, I get an obscure looking text from a 9016 number. When I click on the voicemail icon (widget) from my home screen, it says I have no messages. If I call into voice mail then I can get my message.
What's up, why don't I have the counter anymore and why aren't my messages not stored on my phone anymore? I'd sure like it the way it was... is there an app for that??

OK, I found the answer in an obscure place, but it worked for me and I have exactly what I want! This was taken from the Sprint site.
Having VVM issues (getting a text from 9016, and you use Handcent)?
We are in contact with Handcent, still trying to connect with Go SMS. Use these instructions if you are having the issues.
If you have Go SMS you will need to disable the "disable other text notifications"
If you have Handcent, you will need to go into Handcent, press menu, settings, application settings, default messaging applications and then check "disable".
•1. Go to dial pad and hit *38 Talk to cancel any call forwarding.
•2. Power off the device and remove and replace the battery and power back on.
•3. Update profile by hitting Menu – Settings – System Updates – Update profile (try to leave yourself a VM)
•4. Go into the visual voicemail application and compose a visual voicemail message (Hit Menu ••à Compose) of 5+ seconds and send to [email protected].
•5. Test to see if visual voicemail is working again, and if the top 4 items above do not solve the issue, I recommend you call *2 and talk to a Sprint Customer Care Representative. Typically if Visual Voicemail is not working, it’s related to the initial provisioning not getting setup properly.

Related

Google Voice Mail Notification (Sprint Touch Pro)

Hi Everyone,
I have a sprint touch pro and I am using Google voice as my voice mail provider. Since I no longer use sprint as the voice mail provider I don't get the nice voice mail notification on my phone. Is there a way to hack the phone so that when someone leaves me a voice mail on Google voice I would get the notification on my phone? I hope I explained this correctly and any help would be appreciated.
Thanks,
Jerry
No...the voicemail notification comes from the network. Google Voice wouldn't have the ability to send that signal to your phone. The best you can do is have them send you a text message notifying you of new voicemail. Unless someone can write some sort of intermediary driver to intercept that type of formatted text (similar to what other apps do like nuegpssecurity) and notify you otherwise.
edit: http://msdn.microsoft.com/en-us/library/bb932385.aspx & http://www.christec.co.nz/blog/archives/508 ...intercepting text messages on WM
Thanks
Thanks man but this is wayyyyyy over my head.
allanak said:
No...the voicemail notification comes from the network. Google Voice wouldn't have the ability to send that signal to your phone. The best you can do is have them send you a text message notifying you of new voicemail. Unless someone can write some sort of intermediary driver to intercept that type of formatted text (similar to what other apps do like nuegpssecurity) and notify you otherwise.
edit: http://msdn.microsoft.com/en-us/library/bb932385.aspx & http://www.christec.co.nz/blog/archives/508 ...intercepting text messages on WM
Click to expand...
Click to collapse
how is google voice for voicemail? havent really looked into what google voice is actually
Can't you have the voicemail transcriptions sent to an email address? Why not just set up an email account on your phone to receive them?
There is an option on google voice for it to send a message to your cellphone when you have a voicemail.
It's under:
Settings
General>Notifications
If you just have GV transcribe your VM to texts and then SMS it to your mobile phone, you'll probably never have listen to a voice message again.That's what I did and I don't believe that I have called in for my VM messages once since I did this many months ago.

False voicemail notification on boot?

Hello folks,
Running sc2.9.1v with the eb16 kernel.
I have google voice configured for voicemail, and it's working like it should when new voicemail actually arrives...
The notification I'm talking about isn't the google voice notification, but rather it's the envelope + tape reel icon that when tapped actually dials my voicemail number (where I'm told I have no voicemail).
Is it stuck on or does it go away? If its stuck on dial into your vzw voicemail leave a message and hang up.call back in listen and delete the message then press * a few times til the call ends
right - thanks. It occurred to me as I posted this query that it may be my vzw vmail (rather than google voice). notification never clears, but that's likely because the dial action calls my google voice number, not vzw.
Now if I can just remember my vzw vmail pin...it's been a long time...
Silly me! An actual voice mail had snuck in to my vzw vmail box while I was rebuilding my phone (after a data wipe before flashing sc2.9v). I guess it defaults to carrier vmail until it's changed back to google voice.
Thanks again...

is google voice working for you guys?

wondering if someone could please check as I am not getting texts and when someone calls me it goes to voicemail and I don't get the message.
Are you using Google Voice separate from your actual Sprint number or did you have your Sprint number made into your Google Voice number (though using the sprint integration, not actually porting your number to GV)?
If it's the latter, here's what happened to me. I had been using Google Voice & Sprint integration on my EVO 4G. Immediately after activating my SG3 last night everything was still working, but when I got up this morning I logged into the Google Voice web interface and realized something had been borked. I didn't have a phone number associated with my Voice account at all, and calling my cell number from my office phone sent me to Sprint voicemail rather than GV voicemail.
There was also no Phones tab under GV settings (and Settings was missing a good number of the tabs that are usually there) since sometime after the activation process it disabled the GV integration and my GV account no longer had a number at all.
No worries, I just clicked the "Get A Google Voice Number" (or however it was worded) in the left column on the web interface and went through the process again. I said I had an existing number, and it asked me to type it in to get my options. It recognized it as a Sprint number and asked how I wanted to integrate it. After that everything set up like it was before and I didn't even have to re-record my GV voicemail message since it was still there.
Hope this helps.
Thanks so much for your response! I did not integrate the numbers. Every thing looks perfect on the website. I can even make calls with Google voice. Its just when people call me it goes right to voice mail and i cant get the message if they leave a voice mail. So frustrating! Anyone else.
I did the integration method... but when I got to the screen after the choice of using a google voice number or the sprint number, the button was disabled. I rebooted my phone and everything worked fine. I get phone calls on my sprint phone from my google number, my phone also displays on their caller ID as my google number. Hell, I can even get MMS now to my google number (forwarded to my phone's messages) that I didnt think I could before.
something to check
i just had a similar problem. i was screwing with groove-ip and i stopped receiving calls.
go to google voice on your pc
go to settings
it should show you the "phones" tab, if not, get there
make sure you don't have any other phones checked for "forward calls"
i had "google chat" checked and it screwed me up
hope this helps
stu5797 said:
Thanks so much for your response! I did not integrate the numbers. Every thing looks perfect on the website. I can even make calls with Google voice. Its just when people call me it goes right to voice mail and i cant get the message if they leave a voice mail. So frustrating! Anyone else.
Click to expand...
Click to collapse
try disabling voicemail via the google.com/voice site. and then re-enable it. i haven't had a chance to try it yet, but it seems like it worked (the forwarding option in call settings on the gs3 is grayed out now).
mercado79 said:
try disabling voicemail via the google.com/voice site. and then re-enable it. i haven't had a chance to try it yet, but it seems like it worked (the forwarding option in call settings on the gs3 is grayed out now).
Click to expand...
Click to collapse
Just wanted to conform that this does work...in case their was any doubt.
Sent from my Sprint Galaxy S3
MMS on google voice
Is there anyway to get mms on google voice or at least have them forwarded to email
sockaplaya22 said:
Is there anyway to get mms on google voice or at least have them forwarded to email
Click to expand...
Click to collapse
As far as I'm concerned no, only sprint customers, at least my friends did coning but it didn't work for me
Sent from my SGH-T999 using Tapatalk 2
What is the point of gv anyway? I used it for a few days and never seemed to get much use out of it
Sent from my SGH-T999 using xda premium
It works great night at you just need to manually set it up in forwarding section or go to Google voice website under settings to get the number string to put in.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
don't forget to activate the phone through Voice.Google.com
Sent from my SPH-L710 using xda app-developers app
mercado79 said:
try disabling voicemail via the google.com/voice site. and then re-enable it. i haven't had a chance to try it yet, but it seems like it worked (the forwarding option in call settings on the gs3 is grayed out now).
Click to expand...
Click to collapse
This worked! I was constantly getting a "Forwarding number change failed" on my AT&T SIII when selecting Google Voice for my voicemail service, but I just followed the steps under Settings > Phones > Deactivate Google voicemail on this phone and then Activate Google voicemail on this phone - once you do that, the forwarded numbers under Call Forwarding on the phone list my Google Voice number like they should
Here's my only issue with this though.... if you could change the Voicemail service from My Carrier to Google Voice like normal, the next setting below it gives you options for Voicemail settings for Google Voice - that lists the number to dial, which is obviously your GV number and not the carrier specified one.... On the dialer, if you press the Voicemail icon without having GV enabled as the correct service, it dials the carrier specified one instead! I'm sure that when a voicemail comes in and pops up on the notification bar, I'm just going to click on that and read / listen to it there, but not having the option of dialing it straight away from the dialer is a little half-assed....
I found this for a solution on an S2 for AT&T, might give that a try and see if they can figure it out for me
KryptosXLayer2 said:
This worked! I was constantly getting a "Forwarding number change failed" on my AT&T SIII when selecting Google Voice for my voicemail service, but I just followed the steps under Settings > Phones > Deactivate Google voicemail on this phone and then Activate Google voicemail on this phone - once you do that, the forwarded numbers under Call Forwarding on the phone list my Google Voice number like they should
Here's my only issue with this though.... if you could change the Voicemail service from My Carrier to Google Voice like normal, the next setting below it gives you options for Voicemail settings for Google Voice - that lists the number to dial, which is obviously your GV number and not the carrier specified one.... On the dialer, if you press the Voicemail icon without having GV enabled as the correct service, it dials the carrier specified one instead! I'm sure that when a voicemail comes in and pops up on the notification bar, I'm just going to click on that and read / listen to it there, but not having the option of dialing it straight away from the dialer is a little half-assed....
I found this for a solution on an S2 for AT&T, might give that a try and see if they can figure it out for me
Click to expand...
Click to collapse
On Stock Android, you could also set Google Voice to list voicemail within the call log and listen from there. Haven't tried it yet on the GS3.
Sent from my Sprint Galaxy S3
mercado79 said:
On Stock Android, you could also set Google Voice to list voicemail within the call log and listen from there. Haven't tried it yet on the GS3.
Sent from my Sprint Galaxy S3
Click to expand...
Click to collapse
You're right, I can change the number listed manually, but it still says "My Carrier" and not "Google Voice" on the voicemail service even though the number listed is now my GV number.... I got with tech support at AT&T and they called Samsung to assist with this, but I don't know why they did, it's an issue with AT&T and most likely Visual Voicemail preventing me from being able to change the voicemail service from "My Carrier" to "Google Voice" and Samsung couldn't do anything to fix it
I was only able to switch my VoiceMail provider from AT&T to GoogleVoice by using the dialcode listed @ voice.google.com (*004*<insertyourGVnumberhere>#), and it works, even though the Dialer settings still shows "My carrier" instead of "Google Voice" as the provider, and attempting to change it in the dialer still says "Forwarding number change failed".
Anyway, my problem now is that I can't for the life of me figure out where to change the timeout before it forwards to VoiceMail. I test-called from another phone and it rings for at least 60 seconds(!) before forwarding to GoogleVoice, instead of the 15 or so it used to be.
Where do you change this, or can you

[Q] Voice Mail misdialing

Galaxy S 3 on Verizon: I've noticed something that is annoying and I can't figure out what the problem is. When my phone notifies me that I have a voice mail, I tap on the notice in the status bar and it dials and Verizon comes on and says I've reached something not accessible. But if I go into my Contacts where my voice mail number is stored it dials it correctly. I would like to be able to use the status bar to quickly dial Verizon voice mail, but I can't figure out why it isn't dialing the number I have in my Contacts. Anyone have any suggestions?

Voicemail notification???

Hello, I have a voicemail notification on my gear and I don't have any voice mails. I tried to disconnect the Bluetooth but my watch freezes when trying to call voicemail . I then have to hold the home key and restart.. When I'm connected to my device it just calls my voicemail and tells me I have no messages but the notification is still there. Anybody know what's going on
bradbutter said:
Hello, I have a voicemail notification on my gear and I don't have any voice mails. I tried to disconnect the Bluetooth but my watch freezes when trying to call voicemail . I then have to hold the home key and restart.. When I'm connected to my device it just calls my voicemail and tells me I have no messages but the notification is still there. Anybody know what's going on
Click to expand...
Click to collapse
I am having the same issue but its doesn't freeze. I finally gave up and reset the watch.
bradbutter said:
Hello, I have a voicemail notification on my gear and I don't have any voice mails. I tried to disconnect the Bluetooth but my watch freezes when trying to call voicemail . I then have to hold the home key and restart.. When I'm connected to my device it just calls my voicemail and tells me I have no messages but the notification is still there. Anybody know what's going on
Click to expand...
Click to collapse
--
That's slightly worrying! Did you cancel it off by dialing voicemail on the phone first? Or did you just call voicemail from the Gear when the notification came through?
I am thinking that because you cannot officially dismiss anything on the phone from the Gear, by dialing voicemail from the Gear you are effectively doing that, (as the dismissal actually then comes from the carrier to the phone) . I believe this will cause the notification to stick on the Gear.
--
Sent from my SM-T705 using Tapatalk
Still an issue?
I am having this same issue. Anyone come up with a solution yet? I rather not reset my watch if I could avoid it.
Hold down the voicemail notification and the window will get smaller with a red minus sign in the upper right hand corner. touch the red sign to dismiss it.
I have a visual voice mail notification that won't go away? Has anyone figured out how to make it go away?
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
I had this same issue. The native voicemail notification could not be dismissed. In Gear Manager I had selected both the native voice mail and visual voice mail notifications. I'm thinking there must be a conflict because now that I have only the visual voice mail notification selected I am able to dismiss it. I had to factory reset my Gear to get the native notification to go away. No issues since.
rsfinsrq said:
I had this same issue. The native voicemail notification could not be dismissed. In Gear Manager I had selected both the native voice mail and visual voice mail notifications. I'm thinking there must be a conflict because now that I have only the visual voice mail notification selected I am able to dismiss it. I had to factory reset my Gear to get the native notification to go away. No issues since.
Click to expand...
Click to collapse
No you don't have to reset the phone you just have to call your phone and leave a voice mail after day go and listen to it and delete it now restart the phone walla ist gone
McThe1 Z3
mcthe1 said:
No you don't have to reset the phone you just have to call your phone and leave a voice mail after day go and listen to it and delete it now restart the phone walla ist gone
McThe1 Z3
Click to expand...
Click to collapse
That's way too convoluted. The easiest way to dismiss it is to long press and hold the Gear S voice mail notification screen until it shrinks to display a screen edit mode. Tap the '-' icon to delete the voice mail notification screen.
Now, go back and uncheck the voice mail notification in Gear Manager will make sure it never happens again.
The way this is managed on T-Mobile sucks. I have my phone number, my gear s number, and a Google voice number. No matter which number the voicemail belongs to, it shows the voicemail icon on the watch. When you call your voicemail on the watch, if it is connected to you phone, it will call the phones voicemail. Unless you dial the watch number and go into the voicemail, you are probably going to always call the phones voicemail.
That has nothing to do with T-Mobile. If you are BT connected to the phone, the watch's own cell radio is auto-disabled and when you make a call, it will only call from the phone. You have to disconnect from BT and make it remotely connected in order to call for watch's voice mail. But then, you can't call for your phone's voice mail. That's why I suggest you disable voice mail notification from the phone.
Also, the icons are slightly different between voicemail left for the phone and for the watch.
Floridadomer said:
Hold down the voicemail notification and the window will get smaller with a red minus sign in the upper right hand corner. touch the red sign to dismiss it.
Click to expand...
Click to collapse
This fixed my voicemail notification that was unable to be removed.
Thanks!
JJMAN
Unable to clear VM notification from watch
The voicemail notification is for my watch as it has the watch icon on it.
But I am unable to dismiss it. No matter for how long I press it, the option to delete the screen doesn't come.
It is a used watch and I am unable to dial the voicemail from that number. Any workaround?
Please help

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