Related
My wife's EVO 3D, completely stock, S-ON, never installed the OTA update.
The phone was on and she had it in her pocket and felt it vibrate, when she looked at the phone, it was booting up but it appeared to be stuck in a boot loop. She said she saw it rebooting itself (just the initial sprint splash screen) several times before she pulled the battery.
She re-installed the battery, but the phone wouldn't turn on. So she left it alone and brought it home.
The reboot loop was a bit concerning to me, but the phone not turning on sounds like a drained battery. So, I put it on the charger (AC power adapter) for about an hour (orange led is lit).
When I turn it on, I see the boot screen (HTC -> Sprint -> 3D -> Sprint) and then the screen goes black. The soft key LEDs are stuck on the entire time. but nothing happens. I let it sit like that for 10 minutes and it never boots. I've tried several times with the same result.
I can get into hboot (Volume-down + Power)... Almost feels like a corrupt stock ROM?? I can check the CRC, but I don't know the correct values... And no one has tried to root or flash it. I asked if she might have accidentally started the OTA update, but she says not likely...
I've searched the forums here and various others, and it seems all not-booting and endless-boot-loop issues are all due to people trying to root or flash an image.
So.... I don't have a whole lot of experience with Android... What's the next step before attempting a factory reset or bringing it back to Sprint?
Thanks!
EDIT: Typos
Wow, this is very weird. My advice is if you still have 30 day return use it or insurance, bring it to sprint. If not both call HTC and complain but I doubt they cover software issues, idk I might be wrong. Why fix it? Get a brand new one, you paid for it to be working, not broken.
Sent from my PG86100 using XDA App
You said you can do a factory reset? I'd say do that first before trying anything else. If it works, then the only thing she has to worry about is taking 30 minutes of her time to re-set up her phone.
Sent from my PG86100 using XDA App
^^^You can do that or you can take it back to sprint store or a repair spot and possibly get a new one. Custom firmware would knock those bugs right out, so maybe its a sign. Your wifes' phone is ready to be rooted. Hey, I'm just saying...
My "DU4L C0R3 SH00T3R" shot you down in 3D! Screw Tupac. "A,O,S,P BACK!" >_
Try removing the SD card and see if it will boot up properly. I had that happen to me once (boot loop and all). Phone would boot fine without the SD card.
I ended up having to format the SD card (connected to my PC with a card reader). That solved the problem.
This happened to my phone once. A factory reset from the bootloader fixes it good as new. It's been like a month and a half since then and I have had no problems since then.
boom!! from my shooter
Quick update -- phone finished charging... Green LED now... and still same behavior... Thanks for all the replies guys!
iModMM said:
Wow, this is very weird. My advice is if you still have 30 day return use it or insurance, bring it to sprint. If not both call HTC and complain but I doubt they cover software issues, idk I might be wrong. Why fix it? Get a brand new one, you paid for it to be working, not broken.
Click to expand...
Click to collapse
I want to see if I can get her a working phone tonight instead of sending her off to the Sprint store tomorrow, waste a bunch of time, and having them just do a factory reset anyhow.
DDiaz007 said:
You said you can do a factory reset? I'd say do that first before trying anything else. If it works, then the only thing she has to worry about is taking 30 minutes of her time to re-set up her phone.
Click to expand...
Click to collapse
Yeah... This was my first instinct, but just wanted a sanity check here on the forums first...
r0cky0790 said:
^^^You can do that or you can take it back to sprint store or a repair spot and possibly get a new one. Or maybe this is a sign. Custom firmware would knock those bugs right out, so maybe its a sign. Your wifes' phone is ready to be rooted. Hey, I'm just saying...
Click to expand...
Click to collapse
I know! I had her not install the OTA because I had intended to root the phone... I'm so tempted to just root the thing and flash something nice, but I don't want to risk it in case it is a more serious problem and we need Sprint to replace it... Maybe if the factory reset fixes it for a couple of weeks, then I'll consider again...
mvansomeren said:
Try removing the SD card and see if it will boot up properly. I had that happen to me once (boot loop and all). Phone would boot fine without the SD card.
I ended up having to format the SD card (connected to my PC with a card reader). That solved the problem.
Click to expand...
Click to collapse
Sorry I forgot to mention it in the original post, but did try re-seating the SD card and without the SD card... both exhibit the same behavior.
DJ1994 said:
This happened to my phone once. A factory reset from the bootloader fixes it good as new. It's been like a month and a half since then and I have had no problems since then.
Click to expand...
Click to collapse
This is what I wanted to hear.... Someone else with the exact same issue and a fix... I think I'll factory reset it now... I warned my wife that she will lose high scores and text messages. She didn't care about the texts, but was sad about losing her progress in Angry Birds! lol.
---------- Post added at 10:57 PM ---------- Previous post was at 10:34 PM ----------
Okay.. Factory reset went well... Restoring settings and apps now... Thanks for the help guys!
To get rod of those problems you should take the ota's if you haven't rooted it yer then no reason in leaving inferior firmware on the device
Sent from my PG86100 using Tapatalk
ktrotter11 said:
To get rod of those problems you should take the ota's if you haven't rooted it yer then no reason in leaving inferior firmware on the device
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
Noooo, he can root and solve the problem that way. Just visit Haus's stock ROM thread, and he'll have everything there for you. A stock rooted ROM with all the OTA firmware fixes available for download. Just root first.
This is assuming you live in the U.S, and own the Sprint Evo 3D (CDMA).
ktrotter11 said:
To get rod of those problems you should take the ota's if you haven't rooted it yer then no reason in leaving inferior firmware on the device
Click to expand...
Click to collapse
Is this kind of failure a known issue with the original stock firmware? I'm not going to take the OTA to keep my options open for rooting in the near future.
DDiaz007 said:
Noooo, he can root and solve the problem that way. Just visit Haus's stock ROM thread, and he'll have everything there for you. A stock rooted ROM with all the OTA firmware fixes available for download. Just root first.
This is assuming you live in the U.S, and own the Sprint Evo 3D (CDMA).
Click to expand...
Click to collapse
Yeah.. I know not to take the OTA... I'm going to root it eventually.
I looked through the complete list of ROMs and didn't see Haus mentioned anywhere... Am I missing something?
Also, is there a common consensus on the top two or three Sense ROMs for the EVO 3D?
ken830 said:
Is this kind of failure a known issue with the original stock firmware? I'm not going to take the OTA to keep my options open for rooting in the near future.
Yeah.. I know not to take the OTA... I'm going to root it eventually.
I looked through the complete list of ROMs and didn't see Haus mentioned anywhere... Am I missing something?
Also, is there a common consensus on the top two or three Sense ROMs for the EVO 3D?
Click to expand...
Click to collapse
Here http://forum.xda-developers.com/showthread.php?t=1223979
Sent from my PG86100 using XDA App
iModMM said:
Wow, this is very weird. My advice is if you still have 30 day return use it or insurance, bring it to sprint. If not both call HTC and complain but I doubt they cover software issues, idk I might be wrong. Why fix it? Get a brand new one, you paid for it to be working, not broken.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
*14 days if bought on the 16th.
Try these things:
- Take batter off and hold power button down for like 10 secs, put battery back in.
- Download the RUU from a thread in the development section and flash it (it will replace everything back to stock).
That SHOULD fix it, if its a software issue, if it doesn't, or it still continues to act funky, just take it back to Sprint and demand a new one since you're within your 14/30 days.
Make sprint replace it the phone will be doing the so thing after resting it or trying any other trick its a software issue belive me I had 5 replacements because of software issues
Sent from my PG86100 using xda premium
Ok guys, yes...I'm a noob...
I did a master reset on the phone and now I get nothing...
It won't turn on unless I plug it in to the charger.
When it does turn on, all I get is a few vibrations, and
the icons at the bottom light up.
I can get windows to see the two "drives" of the phone,
but they are empty (have 0 bytes if you right click and check properties. If you left click, it says please insert disc).
I've tried a new battery and my battery turns another phone on...
I've also tried two cables and two PCs.
It hasn't been rooted or messed with, the battery died and I went to charge
it and nothing...I left it on charge overnight and at least see a bit life.
Any ideas, or should I just send it on to HTC??
So that others have a better idea... can you get into hboot or fastboot?
try a nwe battery
xboarder56 said:
try a nwe battery
Click to expand...
Click to collapse
he said he already tried a new charged battery, so it can't be that. I'm thinking his phone's OS might be gone so he should probably installed a RUU or something.
In the dark...
Can't see anything come up on screen...
no idea what mode it's in, hboot, fastboot or anything ??!?!!
Think it might be possible to install just a stock (Tmobile) RUU?? If so, how ?????
karaokekarnival said:
Can't see anything come up on screen...
no idea what mode it's in, hboot, fastboot or anything ??!?!!
Think it might be possible to install just a stock (Tmobile) RUU?? If so, how ?????
Click to expand...
Click to collapse
if you can't get into hboot/fastboot (totally forgot which, basically same thing) then you can't do the RUU
Hmmm, OK
Do you think there is anything that I can do to get it running ??
And where do I find the thanks button ???
karaokekarnival said:
Do you think there is anything that I can do to get it running ??
And where do If ind the thanks button ???
Click to expand...
Click to collapse
if you rooted and custom recovery you could but right now you out of luck you gonna have to return
Duh, I found the thanks button !!!
I was afraid of that...guess I'll ship it off Monday. If anyone knows a way before then, let me know...can't hurt to try, eh ??
karaokekarnival said:
Duh, I found the thanks button !!!
I was afraid of that...guess I'll ship it off Monday. If anyone knows a way before then, let me know...can't hurt to try, eh ??
Click to expand...
Click to collapse
There isn't a way if your phone isn't detected or you can't get into hboot. Meaning you have no control over your phone to do anything.
Anyways, for htc warranty exchanges that is done with tmobile... they usually send you the phone first and then you send one back in return. Unless your policy is different. So i suggest you calling them immediately.
Update
I can go into control panel and "see" the phone listed in device manager under portable devices as "F" and "G". Click properties and they are found as HTC devices. Does this mean I can do anything to it? I just want my phone back working as fast as I can. Sending it in will take a while. I bought this phone for the camera. We have a 1 yr old and don't wanna miss the Christmas pics...
karaokekarnival said:
I can go into control panel and "see" the phone listed in device manager under portable devices as "F" and "G". Click properties and they are found as HTC devices. Does this mean I can do anything to it? I just want my phone back working as fast as I can. Sending it in will take a while. I bought this phone for the camera. We have a 1 yr old and don't wanna miss the Christmas pics...
Click to expand...
Click to collapse
are you on tmobile? they usually send within 2 days, their distribution center is in texas or something. I usually get it next day.
You said your screen doesn't turn on or doesn't show anything. It's gonna be hard to determine what you're doing even if you can run ADB to put it in oem fastboot and to flash a RUU that way. But it sounds like your display might be a problem too then. It'll be quicker to do an exchange. If you call in today, they'll probably ship it on monday and you'll get it wednesday latest. unless you have tmobile insurance plan. it should be next day and you'll get it tuesday.
Thanks
Well that might work for me then...can't hurt to give it a try.
Thanks a bunch for letting me know !!!
No problem, I had my fair share dealing with tmobile exchanges lol.
If you purchased directly from tmobile it should be very easy to do an exchange because your warranty is verified.
If you bought it off craigslist/ebay. sometimes the previous users used a different carriers that makes the warranty no longer verified. HOWEVER many customer reps will still try to process the exchange (you can determine by their upbeat personalities lol).
If you run into someone who won't do it, just call again and talk to another rep. Most of the time they will push it through because it's still a newly released phone.
Have you already contacted T-Mobile support? You'll have to talk to them anyway before they agree to replace your phone.
The reason I am asking this is because there might be an unpublished backdoor way to restore your device if your device is not completely (hardware-wise) dead. For example, Dell Streak has a complete firmware image on its internal SD card and you needed to somehow trigger an IPL routine to restore the device to its original condition.
I haven't heard of anything similar on HTC devices yet, but hey, it's just a thought. And if there actually is a way, and you are the first one to post it here, you'll be a hero!
ringochan said:
Have you already contacted T-Mobile support? You'll have to talk to them anyway before they agree to replace your phone.
The reason I am asking this is because there might be an unpublished backdoor way to restore your device if your device is not completely (hardware-wise) dead. For example, Dell Streak has a complete firmware image on its internal SD card and you needed to somehow trigger an IPL routine to restore the device to its original condition.
I haven't heard of anything similar on HTC devices yet, but hey, it's just a thought. And if there actually is a way, and you are the first one to post it here, you'll be a hero!
Click to expand...
Click to collapse
yeah we normally just flash a RUU, but you can't even see the screen, so we can't even be certain that we're in the correct modes to be flashing and stuff. because we require to ADB it to restart in fastboot, but we can't even see if its going to fastboot. or if it already is in fastboot to begin with, so we're not certain which commands to run with the screen being off. Well you can always try commands and it should only work in certain modes, but do you really want to do it blindly? I would rather just exchange the thing.
Not afraid to try....
Well, I can't use it as it is...exchange is a hassle even in 2-3 days. Can't do anything until tomorrow anyway. I was thinking today, I've heard they can port Android to iPhone...there's no fastboot there, is there ??? Soooooo, if it's turning on, I should be able to do something...I want my phone back !!!
Edit: I misunderstood the issue
Sent from my HTC Ruby using xda premium
Please share....
Snargaflab, please share, it might help me or others to think !!
Flashing green light ???
It is now turning on and has a flashing green light, does that mean anything??
I don't know what happened. All of a sudden, my phone's WiFi functionality is totally shot.
No access points are detected, and when I try to switch WiFi on and off again, the phone locks up and reboots.
The last time I had flashed something was a week ago. I haven't even downloaded any new apps recently.
I was on jokersax's CM9 0.6.9.2 and 1.0 GHz kernel. After wiping data/cache, re-flashing joker's CM9, upgrading joker's CM9 to 0.6.9.3, and switching to faux's latest 1.0 GHz kernel, the problem persists.
Could I possibly have fried the WiFi chip on this thing somehow? It sounds crazy, but there were virtually no software changes made to the device prior to the incident.
Have you a nandroid backup of a rom with working wifi? I had same problem several times and restoring a backup with it working has always fixed mine.
Sent from my MB860 using XDA
I had the same. Mine just kept getting worse, until the phone kept rebooting at every phone call, and eventually every few minutes. Called warranty, and the said it is well documented problem and replaced both of my atrix phones. They said it was a hardware issue.
chrism.brunner said:
I had the same. Mine just kept getting worse, until the phone kept rebooting at every phone call, and eventually every few minutes. Called warranty, and the said it is well documented problem and replaced both of my atrix phones. They said it was a hardware issue.
Click to expand...
Click to collapse
That's unfortunate. Well, at least I know I'm not an isolated case.
So after charging overnight, WiFi worked for like 5 minutes, then proceeded to cut out again and continually reboot the phone until I turned off WiFi.
I would just send it to Moto, but of course their refurb/replacement units are bootloader locked... I doubt they'll even replace an unlocked device.
Looks like I'm screwed.
JPBeard21 said:
Have you a nandroid backup of a rom with working wifi? I had same problem several times and restoring a backup with it working has always fixed mine.
Sent from my MB860 using XDA
Click to expand...
Click to collapse
I mean, the problem just started randomly; I was running that version of CM9 for a week already, so I doubt the ROM is the issue. I suppose I can try, though (if I even have a recent nandroid backup...heh)
Mine was unlocked and rooted. Just flash the latest sbf, and send it in. That returns it to locked stock.
chrism.brunner said:
Mine was unlocked and rooted. Just flash the latest sbf, and send it in. That returns it to locked stock.
Click to expand...
Click to collapse
He's saying he doesn't want to get a replacement back that has a locked un-unlockable bootloader. That's been happening lately.
stewartsoda said:
He's saying he doesn't want to get a replacement back that has a locked un-unlockable bootloader. That's been happening lately.
Click to expand...
Click to collapse
Yeah, that's the main reason.
So it seems Wi-Fi isn't 100% toasted. After a few cycles of toggle on, toggle off, toggle on, toggle off, lockup and reboot, toggle off, toggle on, lockup and reboot, toggle on, etc., I can end up connecting to Wi-Fi. It works, but then locks up and reboots after some amount of time (5-10 minutes usually) and then it doesn't connect anymore.
I don't know how, but maybe this could be a software issue? Could some system file that governs Wi-Fi have gotten corrupted somehow by some random process? Is there some system file I should check? Maybe flash a radio? I don't know.
All I know is that I'm gonna easily blow through my 2GB cap if I don't remedy this somehow.
(EDIT: My Smart Keyboard Pro settings got randomly wiped about the same time this started happening, but I have no idea how that could relate...)
EDIT2: Well, never mind, I found the thread in the Dev forum that has a bunch of people talking about this issue. Case closed, I guess, to some extent.
I unlocked the bootloader of the new phone. So, seems to me it is the way to go. Let them send you the new phone. Had to combine a few of the unlock methods, but everything is fine.
stewartsoda said:
He's saying he doesn't want to get a replacement back that has a locked un-unlockable bootloader. That's been happening lately.
Click to expand...
Click to collapse
I just unlocked a warranty replacement atrix with the newest att firmware... What are you talking about...
Sent from my MB860 using Tapatalk 2
hoodlikegaza said:
I just unlocked a warranty replacement atrix with the newest att firmware... What are you talking about...
Sent from my MB860 using Tapatalk 2
Click to expand...
Click to collapse
Well, since you are not everybody....
SBF/Bootloader Unlocking Blocked on New Atrix (forum.xda-developers.com)
Perhaps you got lucky when you got your phone back.
stewartsoda said:
Well, since you are not everybody....
SBF/Bootloader Unlocking Blocked on New Atrix (forum.xda-developers.com)
Perhaps you got lucky when you got your phone back.
Click to expand...
Click to collapse
That makes two of us then. Its still worth a try, because you can't hardly use the phone the way it is. At least with warranty you get a new one. If you are worried about bricking it leave it alone. At least it is useable.
Sent from my SAMSUNG-SGH-I777 using Tapatalk 2
stewartsoda said:
Well, since you are not everybody....
SBF/Bootloader Unlocking Blocked on New Atrix (forum.xda-developers.com)
Perhaps you got lucky when you got your phone back.
Click to expand...
Click to collapse
Classic user error. The solution is right there in the very thread you posted...
Non-issue ftw.
Sent from my MB860 using Tapatalk 2
hoodlikegaza said:
Classic user error. The solution is right there in the very thread you posted...
Non-issue ftw.
Sent from my MB860 using Tapatalk 2
Click to expand...
Click to collapse
Very well, I stand corrected. I read the posts when they were first posted but didn't follow them to the point that there was a resolution.
Hello guys,
I know that it is probably the best place to share my issue. I have an HTC Leo (HD2) with dorimanx ROM. I have been using it for 6 months already (with Android). Yesterday, while my phone was charging, I have noticed some suspicious activity, my phone was bugging and freezing, didn't want to run applications, was very slow. Then it just froze up and I've done a battery pull. I thought there is something wrong with my phone. But, I have been mistaken. After an hour, my phone was still charging & was lying on the table next week while I was on computer. It just unlocked itself, then went to youtube, launched some video, went to related, comments, then launched another video. My phone was using mobile 3g network. then it went & turned on wifi, there was no available wifi spots. after that it went to cpu tuner, changing the min and max frequencies at the same time, I mean holding both scrolls of min and max freq and lowing them. For example, I can hold both min and max scrolls changing them, only one by one. After that it tried to add a new google account. Then I have just turned off my device again with battery pull. So, as for now I am not using any internet and my device is not getting messed up, at least, I have not noticed. I have erased all history and cookies in the browser. I have a 2 step verification on google, which is linked to this phone. I don't know what's happening. PLEASE HELP ME GUYS, I have though ab factory reset. How can I make it without reinstalling the dorimanx ROM itself. Waiting for your replies and advices, as I AM REALLY FREAKED UP! Thank you ALL!:silly::silly::silly::silly:
Guys, why are you all ignoring my thread???
Probably I have written too much and nobody wants to read...
antony_zp said:
Guys, why are you all ignoring my thread???
Probably I have written too much and nobody wants to read...
Click to expand...
Click to collapse
Very few of us have experienced such thing.
antony_zp said:
Guys, why are you all ignoring my thread???
Probably I have written too much and nobody wants to read...
Click to expand...
Click to collapse
Its freaky, if what you say is true. Would suggested a factory reset & reflash as most apps are also infected.
Sent from my MT11i using Tapatalk 2
bombayboy said:
Its freaky, if what you say is true. Would suggested a factory reset & reflash as most apps are also infected.
Sent from my MT11i using Tapatalk 2
Click to expand...
Click to collapse
lmao, I actually got scared as I read through his post!
Back on topic, HTC Leo supports CyanogenMod 7, Why didnt he use that instead?
curve epaitsd
Its really freaky, and it's even more freaky as it's true. Unfortunately, I didn't have anyone beside me to take his phone & shoot the action on the camera. Probably then u would have believed me...
antony_zp said:
Its really freaky, and it's even more freaky as it's true. Unfortunately, I didn't have anyone beside me to take his phone & shoot the action on the camera. Probably then u would have believed me...
Click to expand...
Click to collapse
Your neighbors, or your friends, They will always stay by your side.
I am actually using CyanogenMod 7, dorimanx ROM. I have reflashed my device a couple of times, but never done factory reset. What will happen after factory reset? Will I keep my ROM configuration, will all my apps be erased? Cauze when it comes to reflashing - it is really difficult, I again to read all the posts, create SWAP and many many things, that I don't want to do again. This ROM was working perfectly till that sh*t happened yesterday.
antony_zp said:
I am actually using CyanogenMod 7, dorimanx ROM. I have reflashed my device a couple of times, but never done factory reset. What will happen after factory reset? Will I keep my ROM configuration, will all my apps be erased? Cauze when it comes to reflashing - it is really difficult, I again to read all the posts, create SWAP and many many things, that I don't want to do again. This ROM was working perfectly till that sh*t happened yesterday.
Click to expand...
Click to collapse
You can set up an unlock password (you will type when you unlock the phone)
or if you use icecream sandwich, Use face unlock.
Of course, they will stay by my side, but at that time they were not there to take their phone & catch the action going on on my phone. I have now turned my mobile network on & I am prepared, wish me good luck catching the action so I can show this to all of you.
antony_zp said:
Of course, they will stay by my side, but at that time they were not there to take their phone & catch the action going on on my phone. I have now turned my mobile network on & I am prepared, wish me good luck catching the action so I can show this to all of you.
Click to expand...
Click to collapse
All the best & do a factory reset. Flash a ROM of your choice & do not restore any apps from the current.
Sent from my MT11i using Tapatalk 2
OptimusLove said:
You can set up an unlock password (you will type when you unlock the phone)
or if you use icecream sandwich, Use face unlock.
Click to expand...
Click to collapse
I am not using IceCream sandwich, I will consider your advice with screen password. Maybe that was a poltergeist???:laugh:
this can easily be a prank
bombayboy said:
All the best & do a factory reset. Flash a ROM of your choice & do not restore any apps from the current.
Sent from my MT11i using Tapatalk 2
Click to expand...
Click to collapse
This has happened again, this time it unlocked phone, then launched sygic and tap on use satellites. Till I was ready with my second phone, it stopped messing up with my phone, now I am waiting for a second chance to capture the action!
antony_zp said:
This has happened again, this time it unlocked phone, then launched sygic and tap on use satellites. Till I was ready with my second phone, it stopped messing up with my phone, now I am waiting for a second chance to capture the action!
Click to expand...
Click to collapse
Yay..we are so excited.
Maybe it a thread is broken:angel:
lowandbehold said:
Yay..we are so excited.
Click to expand...
Click to collapse
I have got a video, 5 mins of suspicious activity, here comes the question, how can I post a video here?
You have a ghost in your house!
But nah, Did u have bluetooth on?
I'd be willing to bet its the charger. I've heard of this happening before and it was a faulty USB cord/port. Try a different cord if you can and see if the problem persists. I know it sounds crazy but I've heard the exact same issue before and that was the problem. There is no such "hack" sophisticated enough to control your phone like that.
Sent from my HTC PH39100 using xda premium
antony_zp said:
I have got a video, 5 mins of suspicious activity, here comes the question, how can I post a video here?
Click to expand...
Click to collapse
Post on YT
And for the guy above me, I think that may be that. It never turned on the screen by itself, but it had a touch bug ( with my old X10 MP) where it would register random touches OR LOTS of touches on a single place
Sent from my LT26i with Tapatalk 2
So here's the rundown - Any ideas helpful. Love the phone, but a new one is already shipping and if I can't fix this one I'll keep it when it arrives.
Here's what I was doing and what happened (nothing rooted/modded) - I was hearing clicking in call with Sprint and it was suggested to change roaming settings because I'm in an iffy call area and he thought it was a roaming notification.
After we hung up I made a couple of changes under roaming and the phone asked to reboot. On reboot I get nothing but the Sprint screen. Pulling the battery hasn't helped. Any ideas?
Sure missing my phone. Had to go back to my Evo 4G LTE and I am NOT happy. :crying:
toenail_flicker said:
So here's the rundown - Any ideas helpful. Love the phone, but a new one is already shipping and if I can't fix this one I'll keep it when it arrives.
Here's what I was doing and what happened (nothing rooted/modded) - I was hearing clicking in call with Sprint and it was suggested to change roaming settings because I'm in an iffy call area and he thought it was a roaming notification.
After we hung up I made a couple of changes under roaming and the phone asked to reboot. On reboot I get nothing but the Sprint screen. Pulling the battery hasn't helped. Any ideas?
Sure missing my phone. Had to go back to my Evo 4G LTE and I am NOT happy. :crying:
Click to expand...
Click to collapse
If you can't get it to boot up, as a last resort you can try a Factory Reset. Power down and then press the Volume up + Home + Power buttons. This will take you into the Recovery screen. When it comes up, release all of the buttons and then use the Volume button to move to the Wipe Data/Factory Reset. Press the Power button to select it. Confirm by selecting Delete all User data. I thnk you have to select Reboot System. When it finishes, it should be just like it came out of the box.
Ha! I'm all thumbs today. I did what you said but hit the wrong thing and it rebooted all the way in. Yay! Thank you! Now to figure out if I keep this one or go with the new one. Need to get the clicking stopped.
Thanks!
toenail_flicker said:
Ha! I'm all thumbs today. I did what you said but hit the wrong thing and it rebooted all the way in. Yay! Thank you! Now to figure out if I keep this one or go with the new one. Need to get the clicking stopped.
Thanks!
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As long as it ended well! :good:
Exactly. :good:
Turns out that it was my SD card creating the stuck boot issues. Makes no sense. N3 sees the card fine and I can reformat in phone. If I reload my SD info it jams again. Trying other ways. I'm pretty sure this issue was created by using the Move Apps to SD function.
toenail_flicker said:
Turns out that it was my SD card creating the stuck boot issues. Makes no sense. N3 sees the card fine and I can reformat in phone. If I reload my SD info it jams again. Trying other ways. I'm pretty sure this issue was created by using the Move Apps to SD function.
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You might try uninstalling those apps that you moved to the SD card, put your SD card back in, format it and then reinstall the apps that you just deleted...see if that fixes the issue. I had a problem once on my HTC EVO 3D that was similar...
Thanks. That's exactly what I did to fix it. Came here after to see your post.
Can't really use apps to SD with this phone. Used my backup to reinstall the missing apps and it mostly worked. A couple didn't reinstall. It's going back anyway. I tried hard to find a reason for the clicking every 45 seconds or so and can't. What ever it is, it's not for me. New one should be here Tues.
toenail_flicker said:
Thanks. That's exactly what I did to fix it. Came here after to see your post.
Can't really use apps to SD with this phone. Used my backup to reinstall the missing apps and it mostly worked. A couple didn't reinstall. It's going back anyway. I tried hard to find a reason for the clicking every 45 seconds or so and can't. What ever it is, it's not for me. New one should be here Tues.
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It definitely sounds like it is defective. Mine doesn't make any noise (unless I want it to).
toenail_flicker said:
Ha! I'm all thumbs today. I did what you said but hit the wrong thing and it rebooted all the way in. Yay! Thank you! Now to figure out if I keep this one or go with the new one. Need to get the clicking stopped.
Thanks!
Click to expand...
Click to collapse
The "clicking" was a "known" issue with MI5 and with MJ4 update it should have went away, have you taken the update and if not go into General/ System Update and do that.
mvansomeren said:
It definitely sounds like it is defective. Mine doesn't make any noise (unless I want it to).
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Yes, it does. And, the thing is - I just received this phone Monday 10/28 and two different Sprint reps tried to get me to "file an insurance claim". I told them no, and told them it didn't make any sense on a new phone less than a week old. I paid my dues with the Evo 4G LTE. This time I'll make sure I get a good phone.
If it wasn't for the clicking when calling the phone would be perfect and I would be totally happy. Can't use it the way it is.
StevetotheH said:
The "clicking" was a "known" issue with MI5 and with MJ4 update it should have went away, have you taken the update and if not go into General/ System Update and do that.
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Thanks. I knew about the issue before I bought so I knew I had to update. My phone came in and had the issue. I updated all the way to MJ4. The garbling, fading in and out, weak signal, etc. was fixed so I thought it was all fixed. Called Sprint on an unrelated matter and heard the clicking while on with Sprint and they heard it, too.
I've uninstalled apps, removed notifications, etc. and it's still there.
mvansomeren said:
If you can't get it to boot up, as a last resort you can try a Factory Reset. Power down and then press the Volume up + Home + Power buttons. This will take you into the Recovery screen. When it comes up, release all of the buttons and then use the Volume button to move to the Wipe Data/Factory Reset. Press the Power button to select it. Confirm by selecting Delete all User data. I think you have to select Reboot System. When it finishes, it should be just like it came out of the box.
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Since I was returning the phone anyway, I did the Factory Reset and Cache Wipe just to see if the problem would persist. After rebooting and setting it up again the issues are gone. Amazing phone!
I know to do factory resets when a device is acting up, but wasn't sure how to do it on the N3 and your help with the process was the key. Thanks again! :victory:
toenail_flicker said:
Since I was returning the phone anyway, I did the Factory Reset and Cache Wipe just to see if the problem would persist. After rebooting and setting it up again the issues are gone. Amazing phone!
I know to do factory resets when a device is acting up, but wasn't sure how to do it on the N3 and your help with the process was the key. Thanks again! :victory:
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Glad you figured it out. This is good infor for others if they have the same issue down the road. :good:
mvansomeren said:
Glad you figured it out. This is good infor for others if they have the same issue down the road. :good:
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Thanks. Me, too. That's why I posted it. To bring it to the surface. Hopefully it will help someone else. :fingers-crossed: