[Q] Probably proximity sensor damage - HTC Aria Q&A, Help & Troubleshooting

Hi my problem is strange. After a fall mi phone HTC GRATIA is similar HTC Aria have a problem during the call. Sometimes the display became black similar a stand by and not answer to the all impulse. If i want stop the call i have to do remove the battery.....
Have you any help for me ?
thank you

I've got a similar problem. I've replaced my digitizer and done everything by the instructions I've found. However the proximity sensor doesn't work and disable the screen when calls are answered.
I've got the rubber gasket on the light sensor, didn't lost it, and the light sensor works OK. I've tried prying very gently in between the digitizer and the housing, and while I do that sometimes the proximity sensor will show a value of 3.5in, and not 0 as always. I'm using AndroSensor.
I don't mind disassembling the phone again, but I don't know what I need to fix it.
I've searched all the forum posts about it, but either people disabled it somehow, and others just say they fix it but didn't mention how.
Any help on this?

CaptainMaki said:
I've got a similar problem. I've replaced my digitizer and done everything by the instructions I've found. However the proximity sensor doesn't work and disable the screen when calls are answered.
I've got the rubber gasket on the light sensor, didn't lost it, and the light sensor works OK. I've tried prying very gently in between the digitizer and the housing, and while I do that sometimes the proximity sensor will show a value of 3.5in, and not 0 as always. I'm using AndroSensor.
I don't mind disassembling the phone again, but I don't know what I need to fix it.
I've searched all the forum posts about it, but either people disabled it somehow, and others just say they fix it but didn't mention how.
Any help on this?
Click to expand...
Click to collapse
You need to get the light sensor, gasket, and the small window in the digitizer all lined up perfectly so that the light sensor is not being blocked by anything. Not as easy as it sounds.

thanks for the explanation, but is the best way to do this?
and why the light sensor shouldn't be blocked? it seems by AndroSensor that it works fine, the problem is with the proximity sensor.
These phones where manufactured by the thousands per day in some factory, there sure is a way to assemble them precisely somehow.

CaptainMaki said:
why the light sensor shouldn't be blocked?
Click to expand...
Click to collapse
If it is blocked, then it will not be able to sense anything (It's like you (the light sensor in this case) are trying to through a wall (whatever's blocking it)).
CaptainMaki said:
These phones where manufactured by the thousands per day in some factory, there sure is a way to assemble them precisely somehow.
Click to expand...
Click to collapse
Special machines used to place them accurately.

I meant that the light sensor is "blocked" by the rubber gasket and seems to works fine.
by the way, as far as I know, most electronics are assembled by hand. laptops, iphones and ipads are, so I don't think that Aria is any different.
If anyone has any tips on how to do this, since I'm sure I someone has managed to replace the digitizer on this phone? how do they do this in repair shops or AT&T store?

CaptainMaki said:
I meant that the light sensor is "blocked" by the rubber gasket and seems to works fine.
by the way, as far as I know, most electronics are assembled by hand. laptops, iphones and ipads are, so I don't think that Aria is any different.
If anyone has any tips on how to do this, since I'm sure I someone has managed to replace the digitizer on this phone? how do they do this in repair shops or AT&T store?
Click to expand...
Click to collapse
The ambient light sensor and the proximity sensor are two separate things, though they are right next to each other on the Aria. The proximity sensor is MUCH more sensitive to being precisely aligned.
I incorrectly used the term "light sensor" in my earlier post. The proximity sensor, NOT the ambient light sensor, is responsible for turning the screen off during calls.

drumist said:
I incorrectly used the term "light sensor" in my earlier post. The proximity sensor, NOT the ambient light sensor
Click to expand...
Click to collapse
That's what I assumed you were talking about.

As I've said the proximity sensor is the right sensor and the ambient light is the left sensor that is covered with the rubber gasket.
The light sensor works perfectly as I've said. In AndroSensor at least it jumps between 33 LUX when covered and 77 LUX and 220 LUX when placed directly under a desk lamp.
But the proximity sensor doesn't seem to respond at all. What perfectly aligned means, that the sensor is right below the "hole" in the digitizer plastic? if I place the digitizer and it falls into the place, how come it isn't aligned? it's not like the digitizer has where to move in the frame.

CaptainMaki said:
The light sensor works perfectly as I've said. In AndroSensor at least it jumps between 33 LUX when covered and 77 LUX and 220 LUX when placed directly under a desk lamp.
Click to expand...
Click to collapse
I have two Arias and they both max out at 698 lux. If you can't get it to go above 220, it might be partially obstructed.
But the proximity sensor doesn't seem to respond at all. What perfectly aligned means, that the sensor is right below the "hole" in the digitizer plastic? if I place the digitizer and it falls into the place, how come it isn't aligned? it's not like the digitizer has where to move in the frame.
Click to expand...
Click to collapse
Do you notice a gap between the LCD and digitizer that is larger than it was from the factory? I wonder if it might just be related to the digitizer sitting too far from the proximity sensor. If you press down on the top right corner of the digitizer while in a call (without covering the sensor itself), will the screen turn back on?

Possibly unrelated, but similar.
I have an identical issue with the DroidX.
It needs a "gasket" over its proximity "light source" to keep light from reaching the proximity light sensor when there is nothing in front to reflect it back.
Looks like the light source had a rubber hood over it with a pinhole directed straight out, away from the sensor adjacent to it. Thus keeping stray light from triggering the sensor.
AAARGH. To have that little rubber piece.
Erbid

after replacing another screen and this time I've done it right, this is what I've learned.
I've assembled the phone with androsensor turned on and tested the sensors all the time. It seems that they should be perfectly clean (some air spray will do just fine), perfectly aligned with the holes in the digitizer and don't have to much distance between the digitizer and the sensors.
It's seems like a hassle but actually it's not, since if you put the right tape and put the keep it all clean, it can work with no problems at all. Make sure you test everything before you close the phone completely.

Related

Proximity Sensor

In the app Sensor List there is listed a proximity sensor, however I have only heard of people saying the Prime has no such sensor.
The sensor is listed as: Intersil isl29018 Proximity sensor
It doesn't seem like the app can get any readings from the sensor though. Is my sensor broken or what?
Dont see why the TP would need a proximity sensor, its not like your gunna be putting your face on it !
The app is probs just detecting the light sensor as the proximity sensor or similar ..
SirGarry said:
In the app Sensor List there is listed a proximity sensor, however I have only heard of people saying the Prime has no such sensor.
The sensor is listed as: Intersil isl29018 Proximity sensor
It doesn't seem like the app can get any readings from the sensor though. Is my sensor broken or what?
Click to expand...
Click to collapse
The TP has no proximity sensor.
chamberc said:
The TP has no proximity sensor.
Click to expand...
Click to collapse
Then how do you explain the listing of "Intersil isl29018 Proximity sensor"? Other apps list the same thing. Try it.
Elixir 2 lists a proximity sensor as well, and actually shows it as active and drawing power. But, the app doesn't show it as responding. So, who knows? Maybe proximity sensor functionality is part of a multipurpose sensor, only there's no component to actually take the required readings?
Actually, yes, that's my guess. That part number is a light and proximity sensor, and there's likely just a component to enabling the light sensor part.
http://www.intersil.com/products/deviceinfo.asp?pn=ISL29018
SirGarry said:
Then how do you explain the listing of "Intersil isl29018 Proximity sensor"? Other apps list the same thing. Try it.
Click to expand...
Click to collapse
Already have tried it. The TP doesn't have a proximity sensor.
chamberc said:
Already have tried it. The TP doesn't have a proximity sensor.
Click to expand...
Click to collapse
Actually, you're wrong. The Prime has a proximity sensor--only it's a light and proximity sensor (check out my link above). The proximity sensor functionality simply isn't enabled in the Prime.
wynand32 said:
Actually, you're wrong. The Prime has a proximity sensor--only it's a light and proximity sensor (check out my link above). The proximity sensor functionality simply isn't enabled in the Prime.
Click to expand...
Click to collapse
Wrong. There is a light sensor, but it isn't a proximity sensor. Check the FCC materials.
actually i think the prima has one.
I think it is inside the dock. Because androsensor (app from the market) gives me an error on this sensor when the dock is not pluged in.
When i plug my tablet in the sensor says no signal.
Can be a bug, but mayby the dock uses the sensor in the hinge to see if it's open or closed?
There has to be the sensor its used when you close the tablet when plugged into the dock that's how it now to shut the screen off
tylermaciaszek said:
There has to be the sensor its used when you close the tablet when plugged into the dock that's how it now to shut the screen off
Click to expand...
Click to collapse
This could be the case, that it only activates it when coupled with the dock. However, pretty sure I haven't heard of people accidentally putting it to sleep using its touch-screen while docked, so I doubt this is the case; more likely there's a mechanical switch on the dock that let's the Prime know when to turn the screen off.
As linked above, the proximity sensor is one and the same with your light sensor (pretty sure it's like this on my phone too... will have to have a look just to be sure). We just have no need for it to be used: that being said, I wonder if dev's can unlock it just for the hell of it
chamberc said:
Already have tried it. The TP doesn't have a proximity sensor.
Click to expand...
Click to collapse
wynand32 said:
Actually, you're wrong. The Prime has a proximity sensor--only it's a light and proximity sensor (check out my link above). The proximity sensor functionality simply isn't enabled in the Prime.
Click to expand...
Click to collapse
chamberc said:
Wrong. There is a light sensor, but it isn't a proximity sensor. Check the FCC materials.
Click to expand...
Click to collapse
Selhati said:
actually i think the prima has one.
I think it is inside the dock. Because androsensor (app from the market) gives me an error on this sensor when the dock is not pluged in.
When i plug my tablet in the sensor says no signal.
Can be a bug, but mayby the dock uses the sensor in the hinge to see if it's open or closed?
Click to expand...
Click to collapse
all wrong. the Prime doesnt exist.
/argument
Easy test
buxtahuda said:
This could be the case, that it only activates it when coupled with the dock. However, pretty sure I haven't heard of people accidentally putting it to sleep using its touch-screen while docked, so I doubt this is the case; more likely there's a mechanical switch on the dock that let's the Prime know when to turn the screen off.
As linked above, the proximity sensor is one and the same with your light sensor (pretty sure it's like this on my phone too... will have to have a look just to be sure). We just have no need for it to be used: that being said, I wonder if dev's can unlock it just for the hell of it
Click to expand...
Click to collapse
Easy to prove/disprove. O have tried it when I 1st got the Prime. Put it in the dock. Close it most of the way, leaving it open about an inch or so. Put your finger over the light sensor (about 2 inches to the left of the camera) It does NOT put it in sleep mode. Close it the rest of the way. It goes to sleep. Shine a bright halogen light in to the area at top of screen, after just cracking the tablet and doc apart a fraction. It does NOT come out of sleep. There seems to be a mechanical switch in the hinge. Which I am not very thrilled about. Too easy to break, the light sensor would probably have been more durable. Another great engineering decision by Asus, going for the "Persistent Perfection" or a reasonable workaround to simulate it, LOL!
SmartAs$Phone said:
Easy to prove/disprove. O have tried it when I 1st got the Prime. Put it in the dock. Close it most of the way, leaving it open about an inch or so. Put your finger over the light sensor (about 2 inches to the left of the camera) It does NOT put it in sleep mode. Close it the rest of the way. It goes to sleep. Shine a bright halogen light in to the area at top of screen, after just cracking the tablet and doc apart a fraction. It does NOT come out of sleep. There seems to be a mechanical switch in the hinge. Which I am not very thrilled about. Too easy to break, the light sensor would probably have been more durable. Another great engineering decision by Asus, going for the "Persistent Perfection" or a reasonable workaround to simulate it, LOL!
Click to expand...
Click to collapse
while the light sensor would have been more durable, it would also prevent deep sleep mode as the OS would have to constantly read the state of the light sensor for keeping screen off and for turning it on immediately upon opening docked tablet.
Magnetic
I think the Prime has a magnetic open/close detection system.
In a hardware thread someone observed that the Prime will switch off the screen if a magnet is placed in the upper left quadrant. And since the dock is quite magnetic right of the touch pad it seems to fit. I never tried it with a magnet myself though.
SirGarry said:
Then how do you explain the listing of "Intersil isl29018 Proximity sensor"? Other apps list the same thing. Try it.
Click to expand...
Click to collapse
There use to be a GPS sensor listed in the specifications too. I'm guessing if it doesn't work - it will just mysteriously disappear.
SmartAs$Phone said:
Easy to prove/disprove. O have tried it when I 1st got the Prime. Put it in the dock. Close it most of the way, leaving it open about an inch or so. Put your finger over the light sensor (about 2 inches to the left of the camera) It does NOT put it in sleep mode. Close it the rest of the way. It goes to sleep. Shine a bright halogen light in to the area at top of screen, after just cracking the tablet and doc apart a fraction. It does NOT come out of sleep. There seems to be a mechanical switch in the hinge. Which I am not very thrilled about. Too easy to break, the light sensor would probably have been more durable. Another great engineering decision by Asus, going for the "Persistent Perfection" or a reasonable workaround to simulate it, LOL!
Click to expand...
Click to collapse
Eh, I think I'd hate using a proximity sensor for this. The explanations about magnets is interesting, and definitely not an easily-broken method.
Really though, I plan to use my touch screen even when docked and would be pissed trying to swype/tap/play anything and accidentally send the tablet to sleep.
If there is no light sensor how do you explain the "auto" brightness? It has to be sensing something from somewhere. Unless we're talking about something else here.... cuz i kinda just skimmed through the posts..... >_>

[Q] proximity sensor non existent?

Hello,it seems there is no Q&A forum for this device, so here is my doubt:
Although the tech manual for the xperia S from the sony website report a proximity sensor, I fail to find one on my phone.
There seems to be a black oval spot on the glass next to the light sensor as if some sort of sticker can be removed to install the sensor.
The light sensor seems to work, since I've seen the screen go darker and brighter, but when I'm in a call and put the phone in my ear the screen wont shut off like in my old SGS nor will it turn on when I move the phone away from my face.
are your phones like mine? or is mine a defective unit?
I guess ur device has something wrong with it.
By the way; did u place a screen protector?? Coz if u did that may be the problem!
I think the light and proximity sensor are the same.
There is something wrong with your phone,maybe you should try to flash a new firmware.
Sent from my LT26i using Tapatalk 2
grained said:
Hello,it seems there is no Q&A forum for this device, so here is my doubt:
Although the tech manual for the xperia S from the sony website report a proximity sensor, I fail to find one on my phone.
There seems to be a black oval spot on the glass next to the light sensor as if some sort of sticker can be removed to install the sensor.
The light sensor seems to work, since I've seen the screen go darker and brighter, but when I'm in a call and put the phone in my ear the screen wont shut off like in my old SGS nor will it turn on when I move the phone away from my face.
are your phones like mine? or is mine a defective unit?
Click to expand...
Click to collapse
Hi,
Mine works fine...
Do this:
1>Go to dialpad and type *#*#7378423#*#* (*#*#SERVICE#*#*)
2>A menu pops up in that u will see service tests select that
3>Then scroll down and select Proximity Switch
4>Initially it will display as OFF. Now u place your finger or hand on the Proximity Sensor, then the value of Proximity Switch on the screen will change to ON.
If this is working then the sensor is just fine u need to update the firmware else u need to go and replace the piece IMO though.
Thank you all for the feedback.
I used the service menu to check the sensors ...
indeed the proximity sensor is always off, even when I put my finger on it, it seems someone forgot to remove the black paint from behind the glass, but I will update it anyway to make sure before returning it.
grained said:
Thank you all for the feedback.
I used the service menu to check the sensors ...
indeed the proximity sensor is always off, even when I put my finger on it, it seems someone forgot to remove the black paint from behind the glass, but I will update it anyway to make sure before returning it.
Click to expand...
Click to collapse
sensor is IR, so darkened window is normal for it. but if it have always closed windows - than its status must be always ON. so, most likely you have faulty sensor (or bug in firmware)
goodwin_c said:
sensor is IR, so darkened window is normal for it. but if it have always closed windows - than its status must be always ON. so, most likely you have faulty sensor (or bug in firmware)
Click to expand...
Click to collapse
Hi,
Exactly it should be showing status as ON if it's covered replace the piece as soon as possible
shoz_on4u said:
Hi,
Exactly it should be showing status as ON if it's covered replace the piece as soon as possible
Click to expand...
Click to collapse
If it was covered by the glass/ cover it would show OFF because the glass doesn't radiate heat like your body does.
Sent from the Delta Quadrant using a transwarp conduit.
Pezo said:
If it was covered by the glass/ cover it would show OFF because the glass doesn't radiate heat like your body does.
Sent from the Delta Quadrant using a transwarp conduit.
Click to expand...
Click to collapse
Proximity sensor on phones does not react to heat. It have simple IR transmitter, which emits a beam, and IR sensor, which react on reflected beam.
goodwin_c said:
Proximity sensor on phones does not react to heat. It have simple IR transmitter, which emits a beam, and IR sensor, which react on reflected beam.
Click to expand...
Click to collapse
You are right, just tested it and it seems to be a reflective sensor.
thanks for the tips, it was indeed a faulty sensor and they gave me a new phone right away .
I hope I don't get any more problems like a yellow tint :X (knock on wood with fingers crossed)

Proximity Sensor Dead?

Welp, woke up this morning to my phone screen turning of randomly as if it was against my head during a call. In order to make it come back, I had to press the lock button. Then I pressed home while still in call and locked the screen, pressed the unlock button to get to the lock screen and every time I touched the ring to unlock the phone, the screen turned off again. This forced me to yank the battery to get the phone back.
Same thing happened after another call, so had to reset again.
Downloaded AndroSens and under the proximity sensor tab, it says sensor_Status_unreliable and the number/bar stay at 0 regardless of whether my hand is over the sensor or not.
Is the proximity sensor in my rezound toast?
Some people have reported dust making it go wonky.
Do you have a screen protector covering the sensor on the front... I have had this issue. Just cut the protector around the sensor if that's the issue
GrayTheWolf said:
Some people have reported dust making it go wonky.
Click to expand...
Click to collapse
Unfortunately, no dust on the top of the screen and I don't see any under it. I'm familiar with pulling the phone apart, but don't really have the desire to do that just to check for dust haha.
Juicy92 said:
Do you have a screen protector covering the sensor on the front... I have had this issue. Just cut the protector around the sensor if that's the issue
Click to expand...
Click to collapse
I do have a protector, but it already came with notches around the sensor and FF camera.
I have the same probably but mine is from the digitizer "floating" up because the glue is weak underneath. If i push on the screen by the proximity sensor to push the digitizer down again the sensor works again. Haven't been able to fix. Maybe your digitizer is loose also.
Ullmz469 said:
I have the same probably but mine is from the digitizer "floating" up because the glue is weak underneath. If i push on the screen by the proximity sensor to push the digitizer down again the sensor works again. Haven't been able to fix. Maybe your digitizer is loose also.
Click to expand...
Click to collapse
Floating digitizer? Never heard of that before.
That's new, but sounds right
Ullmz469 said:
I have the same probably but mine is from the digitizer "floating" up because the glue is weak underneath. If i push on the screen by the proximity sensor to push the digitizer down again the sensor works again. Haven't been able to fix. Maybe your digitizer is loose also.
Click to expand...
Click to collapse
Same problem here, been debating on calling for warranty replacement
Sent from my ADR6425LVW using xda premium
Ullmz469 said:
I have the same probably but mine is from the digitizer "floating" up because the glue is weak underneath. If i push on the screen by the proximity sensor to push the digitizer down again the sensor works again. Haven't been able to fix. Maybe your digitizer is loose also.
Click to expand...
Click to collapse
Yeah mine is loose but only on the left side so my screen is tilted although it hasn't affected anything else it's still very annoying
Sent from my ADR6425LVW using Tapatalk 2
I've sent two rezounds back for the same problem. Call Verizon, they should replace it for you.
Sent from my GT-P5113 using xda app-developers app
You can try blowing out the speaker grille at the top of the phone with condensed air. Might clear any dust. Otherwise, call verizon.
I would rather not have to return to verizon and get a refurb if i can help it. I got the phone in November when it first released, so I'll definitely be getting a refurb. Oddly enough, androsens had it working just fine last night before bed. Put my finger over it, sensor went to 9/9, removed finger and went to 0/9. Repeatable for 10 minutes.
Then this morning it isn't working again. I can see the faint red light inside the housing for the prox sensor is lit. I might try blowing it out and disassembling/reassembling to see if I can fix anything.
Thanks all.

Problem with Proximity Sensor

I've been having some issues with my proximity sensor.
So, I installed stock ROM from Samsung...enter the TEST MENU...and hit the SENSOR.
For what I've read, if I covered the sensor, the screen should go green and the device should vibrate.
However, my screen is already green as soon as I press the SENSOR test key and vibrates without stopping at all right from the start.
The results shown is....UNcovered: 17 covered: 251
Is this a faulty sensor? Can I calibrate it?
Is there any solution?
PS: Is there any cooked rom with the ability to turn down the ability to turn off the screen when making a call, such as it is on stock rom's?
Are you using a screen protector or a protective case that can possibly affect the sensor? If yes, try removing whatever you can remove. See if the problem persists.
I remember buying a certain protective case from Otterbox, I think it was commuter, that can trigger or affect the proximity sensor because the cut of the silicon case was not big enough. Good thing I was able to return and replace it with something else.
Dust or dirt can also affect the sensor so try checking that.
Hi there.
First of all, thanks for your answer.
I don't use screen protector or any kind case.
My S2 is quite good, without marks or scratches of any kind.
Can't tell if there is any dust inside....
Any thoughts?
plantunes said:
Hi there.
First of all, thanks for your answer.
I don't use screen protector or any kind case.
My S2 is quite good, without marks or scratches of any kind.
Can't tell if there is any dust inside....
Any thoughts?
Click to expand...
Click to collapse
You can try the following:
- Proximity Sensor Calibration
- Using a vacuum, try to vacuum the upper part of S2.
- Use an adhesive tape once or twice to clean the sensor and front camera area.
- Remove the battery for 2-5 mins.
- If you have Viber, uninstall it then check (though I think they got this fixed since late of 2012).
- Try another battery.
- Flash a new ROM (some ROMs have it, some don't, but look for Call Settings (by accessing phone icon) > 'Always use Proximity' then uncheck the option).
If problem still persists, then it's possible that it's indeed a faulty sensor (though it seems not the case at the moment). It's up to you if you want to send it for repair/replacement or you can disable it if you're phone is rooted.
Download Android Sensor Box and Hardware Disabler
Run Android Sensor Box.
Choose proximity sensor.
Look for the square icon near the bottom left of the screen, press and remember the proximity sensor's driver name.
Run Hardware Disabler.
Scan or whatever the option is there.
Look for the proximity sensor's driver name then select.
Reboot.
A confirmation will pop asking to disable the Sensor, select yes.
For ROM suggestions (with an option to disable proximity sensor when calling), you should probably asked around on some ROM non-development topics if they have it. Also, check if the ROM is stable to prevent more problems.

How I fixed my problem of the unresponsive black screen during calls.

For anyone who is interested, here is my method for fixing the black unresponsive screen during a call.
Like most of you reading this message I had the dreaded black screen during a phone call, which makes it impossible to end the call or dial numbers for automated systems. A lot of suggestions and fixes included blowing into the upper right corner of the phone or into the ear piece. This doesn't work (or it didn't for me) because the proximity sensor which you are allegedly blowing dust off of is pretty well sealed against the outside world. I'm on firmware 1314, which is supposed to have fixed the issue, but did not.
What did work every time was to pinch the phone front to back at the upper right corner right around where the proximity sensor was. I actually later found out you could pinch the phone anywhere in the upper half and the screen would light up.
I opened up the phone, saw that the proximity sensor just kind of flaps freely with a metal back that touches what i think is a grounding plate on the frame. When you pinch the phone it shorts this circuit and makes the proximity sensor behave properly. To make the contact better I cut a piece of aluminum foil, folded it up a couple of times, and wedged it behind the proximity sensor. Put the phone back together, made a call, and voila - screen on away from my face, off when sensor is covered.
Here is a picture of what the proximity sensor looks like on the pcb. I just wedged the foil behind the circled piece and replaced everything.
http://imgur.com/dAqCBGd
This absolutely works for me, but YMMV. I used the youtube video from le55ons for disassembly instructions. It's fantastic.
Excellent work. Subscribing in case I get this issue in the future
Sent from my Nexus 7 using Tapatalk 4 Beta
Do you have a screen protector installed. I did and it covered the proximity sensor, which gave me issues, took it off, no issues
mikeschevelle said:
Do you have a screen protector installed. I did and it covered the proximity sensor, which gave me issues, took it off, no issues
Click to expand...
Click to collapse
I didn't have a screen protector on, but i can see how it would cause a problem if it covered the sensor. Now that it's working properly I can see how sensitive it is. If i hover my finger an inch over the sensor, the screen will go dark.

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