Sudden crash and won't turn on - Galaxy S II Q&A, Help & Troubleshooting

I've had this phone for 2 months.
I started up dead space, had wifi on and it was downloading the game data.
left the room to clean the kitchen (maybe 20 mins) when I came back the phone wouldn't unlock
pulled the battery and turned it on, phone booted but wouldn't get past the initial samsung logo.
after that it wouldn't turn on at all
I pulled the battery, left it for a few mins, put it back in, tried booting up, tried getting to recovery, download mode, tried removing sim and sd card
is this an issue other people have had? am i screwed? i left it plugged in w/ the battery in on the off chance it didnt have enough charge or something. but the battery logo isn't coming up

Try charging phone for an hour or so.
Question: when you connect your phone to the pc, any reaction on the pc side? Is Odin recognizing the phone?
If you can't get into download mode by holding down home+volume down+ power at the same time, you can buy a usb jig (or make it your self it's not that hard)
Just google for usb jig.
Other than that. I have no idea.
Good luck to you dude.
Sent from SGS II Running CriskeloRom V34.

no reaction anywhere. the battery animation isn't displayed when plugging in either.
can't get into download mode to use odin. i ordered a usb jig (figured it would be good to have it anyways)
the phone is currently plugged in, the battery feels slightly warm but it still wont turn on. i'm hoping it is a faulty battery.
my plan is to go to a phone shop tomorrow and ask to borrow a battery just to see if it will turn on, if not ill try a repair shop. if not that, then i'll start complaining about my warranty to the international seller i got it from on amazon.

Sorry to hear that.
Good luck.

hi if u have a tester test the voltage on the battery -/+ for dc voltage if it's zero u need to shock the battery.

i brought it in to bell and asked to use a spare battery. the girl took it right out of her phone and put it in mine, tried to turn it on, nothing. no download, no recovery, no reaction whatsoever except for a slight warming around where the camera lens is if you hold the power button for a long time.
looks like it's fried. i really hope I can get a return with the amazon seller. i've only had it 2 1/2 months

Related

HD2 Is not charging or turning on

okay so i have a hd2 with 2.08 hspl and everything as of yesterday after my 2.12 radio flash everything worked fin. but when i started charging it i noticed it didnt show the usb connection when it charges. well it had 9% left and i fell asleep i wont up and it was completely off. im pretty sure the radio disabled the charging ability or whatever when i took my dad to the airport at 4 i looked up a little bit and saw i should take the battery out for awhile then try? i did that and i got it to bootloader with USB but it wont sync. i then reset it and tried to turn it on it started to turn on then died i think the battery is dead cuz of this whole radio thing
so i guess my question is how do i fix it? do i need to install a Rilphone.dll? or go back to my old radio? if so how do i go back to my old radio. then again i could be all wrong
***update i got it into bootloader with usb again im going to leave it for awhile and see if i can get a charge***
****update 2, i guess i can charge it enough in bootloader mode, so how do i enable charging again so i dont have to charge in only bootloader mode?****
No need to go to boot loader to charge. Just keep the phone switched off and charge your phone. The LED will come up in a few seconds. Leave it to charge full till it becomes green as usual. Try putting your device in boot loader & flash YOUR REGION STOCK ROM. Then flash any custom ROM if you wish.
you sure? cuz it never charged before when it was plugged in normally, it just went till it died
take the battery out, plug in USB, then re apply battery. It should shortly begin to charge without trying to turn itself on (which it does if you simply plug usb in whilst battery is in.)
I doubt it was the radio, i'd be more inclined to think you
1 - bent a battery pin
or
2 - faulty hardware.
wait bent battery pin that would make alot more sense.
*checking pins*
it seems as if the middle one (ground) is bent up a little i pushed it down so that it was touching the battery and it worked. im just curious if it broke completely is it possible to replace these?
Courageousunicorn said:
wait bent battery pin that would make alot more sense.
*checking pins*
it seems as if the middle one (ground) is bent up a little i pushed it down so that it was touching the battery and it worked. im just curious if it broke completely is it possible to replace these?
Click to expand...
Click to collapse
Looks like it would be a crazy tight solder job if it did, probably just as easy to get the whole device replaced.
My Easy Fix
So my phone HD2 will not turn on or charge when plugged it in. I was freaking out. 2 days without, until i found a thread that told me to take out the battery. Hold down and press the Red power button for 30 seconds. While holding it down put battery back in.. careful you are connecting battery pins to battery when doing this. Then plug back into the wall power not PC. Walah like magic MY once bricked T-Mobile turned back on. ( worked after the 6th try)
Best of Luck.
orimarjr69 said:
So my phone HD2 will not turn on or charge when plugged it in. I was freaking out. 2 days without, until i found a thread that told me to take out the battery. Hold down and press the Red power button for 30 seconds. While holding it down put battery back in.. careful you are connecting battery pins to battery when doing this. Then plug back into the wall power not PC. Walah like magic MY once bricked T-Mobile turned back on. ( worked after the 6th try)
Best of Luck.
Click to expand...
Click to collapse
Thanks for sharing this info. this trick worked for me too.
The phone went past the boot screen n showed me windows mobile logo.
It did restart again once or twice. Then I kept the power button *pressed* continuosly till the phone booted up completely
sorta helped
orimarjr69 said:
So my phone HD2 will not turn on or charge when plugged it in. I was freaking out. 2 days without, until i found a thread that told me to take out the battery. Hold down and press the Red power button for 30 seconds. While holding it down put battery back in.. careful you are connecting battery pins to battery when doing this. Then plug back into the wall power not PC. Walah like magic MY once bricked T-Mobile turned back on. ( worked after the 6th try)
Best of Luck.
Click to expand...
Click to collapse
I received a HD2 in a trade, and it was set up for android. I couldnt charge it, and when I turned it off.. it would just restart by itself... so i thought maybe if I put WM6.5 back on it, it would fix it, nope. This trick DID fix my charging issue, but unfortunately, NOT its restarting when I turn it off. So.. anyone have thoughts on that? lol

[Q] Rezound Bricked?

My Rezound is broken
I unlocked and de-sensed it, but that was when the unlock first came out and it's been working fine since, so I don't thing that's the problem.
The phone won't come on, and when I plug it in the charge light doesn't even come on. If I leave it plugged in, then take the battery out and put it back in the charge light comes on for a few seconds, then turns off.
I was at a new years party the night before and I may have laid down on top of it while it was in my pocket, but the water sensors are fine, and I don't remember it ever getting wet.
I notice there are a lot of connections between the phone and the back cover. Is it possible that something could be bent and these connections aren't being made, so the phone refuses to do anything? I tried putting wires across them where they would normally be connected, but it didn't seem to help.
So what do you guys think? Is there something else I can try? I guess if it's totally broken then they can't tell that it's unlocked, so I could try getting a replacement :/
First off, I wouldn't have put any wire across any of the antenna leads like that. Second, if the phone is not coming on with the cover off then you may have another problem. The phone should turn on without the cover. You just wouldn't have signal.
My opinion, try another batter if you know anyone who has one. Or maybe go to your VZW store and see if they will let you use one of theirs. If the battery/phone is too hot the LED will blink orange, once it is cool enough, or full enough to turn on/charge again it will become solid. The fact you get an indication when there is no battery leads me to believe there may be a problem with the battery itself.
with the phone off, pull the battery for several minutes. Then put it back in and plug it in to the charger. Do not try and turn the phone on. If the charge light comes on and stays on, just let it charge for a few hours until it turns green.
I've read of rezounds dying from the battery going completely out. Screws it up somehow. Verizon also has thunderbolt external chargers for 5 bucks. You could use that to charge the battery (it fits), then try and turn it on. If it still won't turn on after charging, put the battery in and try and boot into the bootloader menu (power on and vol down at the same time), from there you can restore your nandroid or flash another ROM if it will boot to it.
I tried leaving the battery out for a few minutes, and then for the rest of the day. No dice in either case. I'll try to get an external charger tomorrow :/
Thanks for the ideas, I'll let you know how it goes.
Mine died overnight. Same symptoms, charging light for a few seconds then nothing. I plugged it in, let it sit for a while (didn't time it, but not more than 15 minutes). Unplugged it, then: held power, volume up and volume down all at the same time. It booted up, as soon as the screen came on, I plugged it back into the charger. Running fine now. Hope this helps someone else.
Went to Verizon today. I bought another battery and ordered an external charger. Swapped in the new battery and the phone started right up
Now I just hope I didn't screw anything up messing with the antenna contacts :/
ministroni said:
Went to Verizon today. I bought another battery and ordered an external charger. Swapped in the new battery and the phone started right up
Now I just hope I didn't screw anything up messing with the antenna contacts :/
Click to expand...
Click to collapse
After getting the new battery, does the orange LED come on while charging the phone when powered off? I replaced my battery after having the same problem and now the orange light does not stay on while the phone is charging when it is powered off. I guess it's no big deal, but it bothers me.
flie4wtguy said:
After getting the new battery, does the orange LED come on while charging the phone when powered off? I replaced my battery after having the same problem and now the orange light does not stay on while the phone is charging when it is powered off. I guess it's no big deal, but it bothers me.
Click to expand...
Click to collapse
Yeah, it still works just fine. I turned it off just now and then plugged it in to check and the charging light came on immediately.
Maybe the battery is faulty or you got a thunderbolt battery by mistake and the phone is confused? Otherwise I have no clue why that would happen :/
I have them same problem. My phone is completely dead, won't turn on and a orange light comes on for 3 seconds and goes away and nothing happens. What do I need to do?
Sounds like your battery died. Pull the battery and let it sit for a few, then try to boot it back up and plug it in immediately.
I was reading a thread about this last night on RootzWiki. Dude did a lot of testing, came to find out it was ClockWorkMOD keeping a completely dead battery from charging at all. Is that the recovery you have? If so, I would put AmonRa on, try that.
Agreed, almost definitely a dead battery. You can try this:
1) Take out the battery and put it back in
2) Hold down power and volume down to enter the bootloader
3) Immediately plug the phone in and leave it there for 10 minutes or so
4) Reboot the phone now that you have enough power to make it through booting
This should work as long as your battery is completely dead.
My suggestion for the future though is to buy an external charger and a second battery. That's what I did, and now any time I accidentally let my battery die I just swap it out and I'm good to go at 100% while the other one recharges. Also an external charger is the easiest way to fix this if your battery is too dead for the above method.
ministroni said:
Went to Verizon today. I bought another battery and ordered an external charger. Swapped in the new battery and the phone started right up
Now I just hope I didn't screw anything up messing with the antenna contacts :/
Click to expand...
Click to collapse
Also, remember that if you are using Clockwork Recovery for some reason that makes the phone not charge when its powered down. I had the similar issue where i couldnt get it to charge or come on at all, i put in a battery from my TBolt and it turned right on, switched Recovery to Amon Ra (Blue one, not the Red one) and from there it charged no problem!
worked...
slim6596 said:
Mine died overnight. Same symptoms, charging light for a few seconds then nothing. I plugged it in, let it sit for a while (didn't time it, but not more than 15 minutes). Unplugged it, then: held power, volume up and volume down all at the same time. It booted up, as soon as the screen came on, I plugged it back into the charger. Running fine now. Hope this helps someone else.
Click to expand...
Click to collapse
this worked for me! thank you!! also to come to think of it, the problem happened after installing clockworkmod recovery. so there certainly seems to be a connection
slim6596 said:
Mine died overnight. Same symptoms, charging light for a few seconds then nothing. I plugged it in, let it sit for a while (didn't time it, but not more than 15 minutes). Unplugged it, then: held power, volume up and volume down all at the same time. It booted up, as soon as the screen came on, I plugged it back into the charger. Running fine now. Hope this helps someone else.
Click to expand...
Click to collapse
This absolutely helped me! I'm really liking this Rezound I picked up but the damn thing is also just very temperamental in general. Still a fantastic underrated device overall though.
My wifes d2g did that once. I ended up taking an old charger, stripping the ends off and taping it to the contacts on the battery for 30 minutes. It charged it up and after that it would charge thru the phone again. A lot cheaper than a new battery.
Sent from my ADR6425LVW using xda app-developers app

[Q] Help please!! phone bricked possibly?

Last night I was using my phone and turned it on sleep due to having <10% battery life left. I tried turning it back on am hour and a half later and it didn't so assumed it drained, so I threw it in the charger but the battery didn't turn on. I left it in the charger over night. I woke up and tried turning it on but it still didn't budge. I tried letting it charge through both my macbook, my chromebook, several different cables and outlets, all for around 10 minutes each. My phone still won't turn on.. Nothing happens when I try to boot into CWM (volume rocker and power button hold method) I now think it may be bricked and I need to get it back to a working condition soon...
My phone is the AT&T SGSII (i777) running MIUI 2.3.7 1.12.30 (newest version) under the Siyah 2.6.3 (also newest version)
Is there any way I can fix this?? I saw somethings about these 'jigs' but is there a way fix it without using a jig and only using a computer? Can someone tell me what could possibly be wrong?? Please help me!!
*PS my macbook can dualboot into windows 7, otherwise my phone wouldn't be rooted
Hmm, LPM might be broken in MIUI.
Try this, I saw one person indicate that it worked:
Enter download mode by holding VolUp + VolDn when inserting a USB cable from a PC.
DO NOT try to flash anything - just let it sit there for 5-10 minutes!
After that, hold Power for 10-15 seconds until the device resets.
Again, DO NOT try to flash anything!
The other option is to find a standalone charger.
And next time - if it's at 10%, put it on a charger!
Battery Charging
ChuckaDucky said:
Last night I was using my phone and turned it on sleep due to having <10% battery life left. I tried turning it back on am hour and a half later and it didn't so assumed it drained, so I threw it in the charger but the battery didn't turn on. I left it in the charger over night. I woke up and tried turning it on but it still didn't budge. I tried letting it charge through both my macbook, my chromebook, several different cables and outlets, all for around 10 minutes each. My phone still won't turn on.. Nothing happens when I try to boot into CWM (volume rocker and power button hold method) I now think it may be bricked and I need to get it back to a working condition soon...
My phone is the AT&T SGSII (i777) running MIUI 2.3.7 1.12.30 (newest version) under the Siyah 2.6.3 (also newest version)
Is there any way I can fix this?? I saw somethings about these 'jigs' but is there a way fix it without using a jig and only using a computer? Can someone tell me what could possibly be wrong?? Please help me!!
*PS my macbook can dualboot into windows 7, otherwise my phone wouldn't be rooted
Click to expand...
Click to collapse
All the SGS2 i777 phones come with a plugin wall charger, why not give that a try.......
If you cannot find the charger, you can buy one for less than 3 bucks including shipping on Amazon.com
http://www.amazon.com/Samsung-Trave...=wireless&ie=UTF8&qid=1325629174&sr=1-1-fkmr0
Good Luck!
Something similar happened to me, where the battery drained so much that the phone wouldn't charge. When I plugged it into a computer/outlet, it just power cycled because as soon as you plug it in, the screen turns on (pretty stupid actually) and full brightness shows your battery "charging". Due to the phone not being able to directly pull power from the outlet (from what I can understand, if I plug in a charger and take the battery out, the phone shuts off) it can't charge fast enough, due to the screen and soft keys taking up the charge. I may be wrong, but this is what I think is happening.
Only way I could solve this was to plug the battery into my spare battery charger which came with my two spare batteries.
The thing is I can't put it into download mode or even recovery. Whenever I hold the volume buttons together when I plug it into my computer to access download mode, nothing happens and the screen remains blank and off. When I try doing the same thing and also hold the power button also to access Recovery mode, nothing happens, and the screen still is off. Every once in awhile when I try turning on the phone (which is plugged into an outlet) the 'battery charging' screen pops up for a split second and turns off. I have plugged it into Several different wall chargers (all that are Micro USB including the one the phone came with) along with several different Micro USB to USB cables to try to charge in the computer. It's definitely not the chargers nor the cables because they work with other devices. I think my phone is bricked... DX
why don't you buy another battery and see if that works if it doesn't just bring back the battery.....good luck
ChuckaDucky said:
The thing is I can't put it into download mode or even recovery. Whenever I hold the volume buttons together when I plug it into my computer to access download mode, nothing happens and the screen remains blank and off. When I try doing the same thing and also hold the power button also to access Recovery mode, nothing happens, and the screen still is off. Every once in awhile when I try turning on the phone (which is plugged into an outlet) the 'battery charging' screen pops up for a split second and turns off. I have plugged it into Several different wall chargers (all that are Micro USB including the one the phone came with) along with several different Micro USB to USB cables to try to charge in the computer. It's definitely not the chargers nor the cables because they work with other devices. I think my phone is bricked... DX
Click to expand...
Click to collapse
If the screen EVER turns on it's not bricked.
I suggest leaving it plugged in to a factory wall charger (not USB) overnight.
Worst case you may need a standalone charger to put some "juice" into the battery. I know Staples sells a universal one made by Lenmar, but it's really overpriced ($50!!!!)
I use this and i love it. It comes with an extra samsung battery too.
http://www.amazon.com/Samsung--CGPK..._1_1?s=wireless&ie=UTF8&qid=1325639756&sr=1-1
If anything, head to an AT&T store and pop the battery out of their test phone and put it into yours. See what happens, sounds like there's an issue with the charger or battery.
Entropy512 said:
Hmm, LPM might be broken in MIUI.
Try this, I saw one person indicate that it worked:
Enter download mode by holding VolUp + VolDn when inserting a USB cable from a PC.
DO NOT try to flash anything - just let it sit there for 5-10 minutes!
After that, hold Power for 10-15 seconds until the device resets.
Again, DO NOT try to flash anything!
The other option is to find a standalone charger.
And next time - if it's at 10%, put it on a charger!
Click to expand...
Click to collapse
Yup ran into that issue a couple months ago and just put it into download mode to charge. easy fix
Edit. I used a jig though.
Sent from my SAMSUNG-SGH-I777 using xda premium
Thanks for all the help! I ended up going to the at&t store and they told me the battery was defective. The guy was super nice and even though he saw my phone was rooted and had a custom rom he just told me that I probably should unroot only for the warranty but gave me a new battery for free anyway and was very nice about it. I also bought a jig just incase anything goes wrong again. But seriously, thanks to all of you!!

Samsung Galaxy S2 - Wont turn on.

Well back again with new problem.
Have just had my phone back after it was repaired only a week ago by samsung; they repaired the software, replaced screen, battery and USB port. Now my unrooted phone, with only usual apps, has again failed on me. Was on the home screen, nothing else running, and it turned itself of. After a minute turned itself back on, held at the Logo, and then turned of again. Now it wont turn on what so ever. Its not got hot, its not got cold, its not been in a room with steam, its been sat in a decent zenus case, in a house with radiators etc on.
I seem rather unlucky with phones, my old Nokia 5800 went into repair 6 times, until I gave up and brought a £10 phone, that I'm having to use again now.
I have tried charging, despite the fact it was still 62% full when the phone went of. I don't do extreme sports with the thing, I barely use the phone, yet it still keeps breaking. Disappointed, because the phones pretty decent, but starting to feel like I don't do well with them.
Rant over.
Update: Just tried after 30 minutes to turn it on. It turned on for about 15 seconds, got into the unlock screen, unlocked, went to the menu screen and it turned itself of. I put the charger straight in, was charged up to 59% anyway, but thought maybe might be battery... But doesn't seem to be.
Wont turn on/Charge again. The phone is fine temp.
What you're describing could be a phone with a drained battery.
So check the battery with a voltmeter and check the charger. One (or both if you're really unlucky) of them could be busted.
Edit: You can check the charger by plugging your phone to your PC and charging it from there. If it works then it's the charger if it doesn't then check the battery.
Is all else fails return the phone to a service center.
Try this-
Take out the battery, then press and hold the ON button for 7-10 seconds (the longer the better). Reinsert the battery, then press ON button to start it. This is a soft reset, and wipes the temporary memory and empties all remaining power in the circuits. This helps on many phones and even laptops that won't start properly or show anything on screen.
If this does not work, try the next step. Again, do as above. But after inserting the battery, do not turn the phone on, but press and hold the ON button and the HOME button at the same time for 7-10 seconds. This is a hard reset, and works best if done after a soft reset. Just be sure the battery has at least some juice in it and isn't empty. If possible, try with another battery if this does not work.
I read earlier about a similar problem and it turned out to be a loose fitting battery. They put some foam or something at the bottom of the battery so that it would stay tight and retain contact.
You could probably test for this by removing the back cover and pushing the battery upwards while powering on.
Sent from my GT-I9100T
Thank you very much MichaelAmrs. you saved my Galaxy S2
Awesome Advice
Thanks MichaelAmrs
I have had some serious trouble with my GS2 not working and the latest has been it not turning on. I stuck my battery in the freezer and then did what you suggested and it worked like a charm. Instead of getting it to boot I tried putting it in Download mode and was able to install the Stock ROM on it and hopefully now it will last. But if nothing else at least it is turning on again.
Good luck.

If I can't get phone ON, it's done for?

I woke up today, but my Vibrant didn't. No lights, no noises, only sign of life is that it gets warm while it's plugged to the charger.
I haven't tried downloading anything to it. It was acting perfectly normal yesterday. No water damage whatsoever.
Tried several tricks seen here: button combos, usb connection (my comp. doesn't recognize the dead device, though), and I tried a homemade 300k ohm jig.
Did my phone die in the middle of the night? Thanks
Your battery may have given up the ghost. Maybe a friend has a Vibrant you can swap batteries with for a couple minutes to test with?
I tried a backup new battery I had. Still heats up when plugged in to charge, that's all though.
Was the phone really hot when you woke up initially?
I made the mistake of pulling my battery during an Odin flash and thought my phone was done for. It would not power on, charge, etc. just a blank black screen with no lights.
I tried a few times and eventually I was able to get it into download mode by pulling the battery, pressing both up + down on the volume rocker and the power button with one hand, then plugged in the USB port while replacing the battery. It might take a few tries, but it may work for you. I hope that helps.

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