When I received my HTC Amaze, the camera had absolutely no issues. Since that time, I have, essentially, "garaged" my phone. I installed a Steinheil screen protector on it and have kept the phone in my room. Today, however, when I attempted to use the camera application, I was met with absolute failure. Whenever the camera detects a light source, lines flash across the screen and the camera application temporarily freezes. Pictures can be taken, but they have "digital" lines and sensor errors across them (example picture). Sometimes, the image is shown twice, over a horizontal "split screen".
I have no idea what could have caused this, my device is entirely stock.
I have reset my phone and the issue is not caused by fluorescent lighting.
This is my third replacement phone (I had two replacements for my Sensation). I want a working phone.
The screen protector is worth $7.50...
As far as I know you can't do anything else, and even rooting might not help. I know it sucks, I got the Amaze instead of a 4th mytouch4g, but getting another one is your best bet. I haven't seen or heard about this type of issue, you prob got a fluke. HTC's quality control isn't the best...
Sent from my HTC Amaze 4G using XDA App
For anyone curious, this is what my phone does:
xSDMx said:
For anyone curious, this is what my phone does:
Click to expand...
Click to collapse
Then just replace it.
nguyendqh said:
Then just replace it.
Click to expand...
Click to collapse
That's what I'm doing. I figured it might be helpful to have the known issue "documented" in-case someone else experiences a similar problem.
Which rom version u are using atm?
Tested 3 HTC amazes that belong to my family, there is nothing like yours.
I believe you got a faulty unit.
xSDMx said:
That's what I'm doing. I figured it might be helpful to have the known issue "documented" in-case someone else experiences a similar problem.
Click to expand...
Click to collapse
Hmm I'm not sure you can really call that a "known" issue.
My sister, her boyfriend, my brother and I all have an Amaze.
No problems with our phone.
Honestly though if I picked up my phone and my screen did that number I'd call and get a warranty exchange with a quickness.
No need to post or ask about it cause it's pretty obvious it's a defect.
"Known", in that it is now something that exists. That is why I extend the statement by mentioning the purpose is to establish the issue in the situation that another individual has the problem.
Phone was 100% stock.
I am now on my fourth T-Mobile replacement. The replacement that I just received has the antenna connectors broken off.
xSDMx said:
"Known", in that it is now something that exists. That is why I extend the statement by mentioning the purpose is to establish the issue in the situation that another individual has the problem.
Phone was 100% stock.
I am now on my fourth T-Mobile replacement. The replacement that I just received has the antenna connectors broken off.
Click to expand...
Click to collapse
I still don't get what you were trying to do here.
Establishing the issue in case others have it?
But your issue isn't OS related or a build quality issue.
Your problem wasn't even solved.
Your phone was just messed up and you needed an exchange.
It doesn't seem like you found some common issue and brought it up to everyone's attention.
And I mean no harm I'm just trying to understand.
nguyendqh said:
I still don't get what you were trying to do here.
Establishing the issue in case others have it?
But your issue isn't OS related or a build quality issue.
Your problem wasn't even solved.
Your phone was just messed up and you needed an exchange.
It doesn't seem like you found some common issue and brought it up to everyone's attention.
And I mean no harm I'm just trying to understand.
Click to expand...
Click to collapse
He is just trying to get as many youtube viewers as possible. Return the phone dude no need to let all the world know you got a faulty phone. Life goes on u know
Sent from my HTC Amaze 4G using xda premium
Felinos11 said:
He is just trying to get as many youtube viewers as possible. Return the phone dude no need to let all the world know you got a faulty phone. Life goes on u know
Sent from my HTC Amaze 4G using xda premium
Click to expand...
Click to collapse
That's what I thought he was trying to do.
So I have a different camera problem, but didn't wanna start a new thread. My pictures come out super yellow and in the camera app everything is yellow. This is indoors, like my house, and I can see the difference when I switch the resolution or between widescreen and normal in the settings and I see the normal white. I can't show the white, but here's the yellow...
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I'm on SenceLess 2.1.2 but I wouldn't think it's the ROM. Any ideas? I might restore stock to check it out...
Sent from my HTC Amaze 4G using XDA App
Related
Let's see if HTC has corrected the crooked screen issue with later hardware versions.
To see if you have a crooked screen: turn the display on and have enough ambient light so you can see the blackout on the top layer of glass. Compare the edge of the lit LCD underneath the blackout. Is the LCD "square" with the blackout or does the LCD look rotated slightly beneath it?
To check your hardware rev, go to Menu, Settings, About Phone, Hardware Information, and look at the hardware rev at the top.
Here's the thread that started this.
Mike
Again with this, another thread? Man we need to get this phone rooted soon, the way complaints don't happen as much
Thank God fixxer didn't get this phone lol
Sent from my PG86100 using Tapatalk
jgalan14 said:
Again with this, another thread? Man we need to get this phone rooted soon, the way complaints don't happen as much
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
Agreed. After root people will be too busy to worry about small imperfections
jgalan14 said:
Again with this, another thread? Man we need to get this phone rooted soon, the way complaints don't happen as much
Click to expand...
Click to collapse
It's not a thread. It's a poll. And it's probably the only way for us to find out if and when HTC fixes the crooked screen issue so that people who have the problem bad enough know which hardware revs it affects.
Mike
I can see why you'd make a poll for this, but I don't think they've produced multiple hardware revisions yet?
I'm Hardware 002 and no crooked screen here.
Sent from my PG86100 using XDA App
joehunni said:
I can see why you'd make a poll for this, but I don't think they've produced multiple hardware revisions yet?
Click to expand...
Click to collapse
In another thread (the one where someone was asking if there is a hardware v3), one person said they had an 0006 and another said 0007. Unless they were joking?
Mike
Think They mean build number part of the s/n
mikeyxda said:
In another thread (the one where someone was asking if there is a hardware v3), one person said they had an 0006 and another said 0007. Unless they were joking?
Mike
Click to expand...
Click to collapse
Sent from my PG86100 using XDA App
I have 0002 the screen is not crooked but i think the entire screen is shifted to the left but not really sure
Sent from my PG86100 using XDA Premium App
mikeyxda said:
In another thread (the one where someone was asking if there is a hardware v3), one person said they had an 0006 and another said 0007. Unless they were joking?
Mike
Click to expand...
Click to collapse
I'm pretty sure they were joking the og EVO only had 4 different HW I believe or 3 don't member right
Sent from my ADR6400L using Tapatalk
mikeyxda said:
In another thread (the one where someone was asking if there is a hardware v3), one person said they had an 0006 and another said 0007. Unless they were joking?
Mike
Click to expand...
Click to collapse
You got trolled it would seem...
this phone only has hardware 002 right now.
No crooked screen for me lol camera button rattles alil bit but love my phone.
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When will it stop
Never everyone phone will have something wrong with it you can nit pick about. Take your ocd meds and forget about it
Sent from my 3vo
I've noticed this on mine but I'm not convinced it's not an optical illusion caused by the 3d. I only see it when looking at my phone from a weird angle and when I take a closer look at the edges everything lines up correctly.
xHausx said:
I've noticed this on mine but I'm not convinced it's not an optical illusion caused by the 3d. I only see it when looking at my phone from a weird angle and when I take a closer look at the edges everything lines up correctly.
Click to expand...
Click to collapse
I still don't see what people are talkin about everything is fine on mine screen is lined up good. How many of u have the camera button rattle when typing fix for it is a case or use the button a **** load seems to fix it
reaper24 said:
I still don't see what people are talkin about everything is fine on mine screen is lined up good. How many of u have the camera button rattle when typing fix for it is a case or use the button a **** load seems to fix it
Click to expand...
Click to collapse
I guess you got a good one then. My first one had a good screen but i replaced it because of the green pics. Hopefully the next one I get will be good if not Ill go to something else for a little while and come back when its good again.
Mine is definitely crooked, unless there is some illusion some of us see and some of use don't We just need cm7 to fix this! (being facetious)
Id be very interested if those that say their screen is perfect could take a close pic of the phone with the notification bar pulled down and post it up here.
Itd help those of us that see it on our own compare to what you guys say is straight on yours.
Sent from my PC36100 using XDA App
This phone has been out for almost a month and a half and there have plenty of issues found so has there been no mention of any software updates for the EVO3D??? Usually when a new smartphone comes out a software update would have been out by now for fixes!!!!
cbecker80 said:
This phone has been out for almost a month and a half and there have plenty of issues found so has there been no mention of any software updates for the EVO3D??? Usually when a new smartphone comes out a software update would have been out by now for fixes!!!!
Click to expand...
Click to collapse
No problems here. Phone is working great!
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Sent from my PG86100 using Tapatalk
novanosis85 said:
No problems here. Phone is working great!
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
Yeah No problem here and still running the phone without any OTA
Sent from my PG86100 using XDA Premium App
Uh there were two updates already
Sent from my EVO 3D
Uhhh the phone got two software updates before it was even released lol
Yeah I know there was an update AT release but you don't find all the issues until the phone gets released and people start finding them.... You see posts on here everyday about problems people have found...
cbecker80 said:
Yeah I know there was an update AT release but you don't find all the issues until the phone gets released and people start finding them.... You see posts on here everyday about problems people have found...
Click to expand...
Click to collapse
I'm not experiencing these so-called issues.
mines fine stop crying
cbecker80 said:
Yeah I know there was an update AT release but you don't find all the issues until the phone gets released and people start finding them.... You see posts on here everyday about problems people have found...
Click to expand...
Click to collapse
What are the specific problems you're experiencing? What type of bugs? Perhaps they're correctable, or there is a problem with your phone? The only outstanding problem I really have is a green tint in pictures with certain lighting, and sometimes the sms notification doesn't go away right away. Do you have more serious concerns than that?
Not crying just wondering.....Also we got best smartphone there is, so don't we have the latest gingerbread...2.3.4!!!!
I got Tacos on my Evo3d and it turned into Salsa Still working Great after Updates
Not complaining about phone because I love it......Every smartphone I've got received an update within a month for fixes you don't even notice....I guess I'm just used to getting one by now...LOL. Also all the problems with the phone I keep reading about on here
There should be one soon since they are supposed to unlock the bootloader and I would assume they'd throw in fixes
Sent from my EVO 3D
I like mine, the weather lockscreen shows it as 07 degrees outside, because it's really 107, the 1 is off screen Just a small bug.
Nothing is wrong with my phone either . I even rooted without any problems, maybe im just lucky ! knock on wood . ..
cbecker80 said:
Not crying just wondering.....Also we got best smartphone there is, so don't we have the latest gingerbread...2.3.4!!!!
Click to expand...
Click to collapse
Latest is 2.3.5 actually...
Sent from my PG86100 using XDA App
It has some random reboots although rare. Sense likes to restart itself... The lockscreen weather cuts off when it's triple digits.
May not be problematic for everyone but, stop acting like all phones are equal.
Sent from my PG86100 using XDA Premium App
Maybe next month for the bootloader and i don't mind much about 2.3.5 as long as we get ice cream update
If you don't have an Evo3d well you don't have an Evo3d
Official Updates? Lol. Who cares?
Seriously, if one of our dev's doesn't fix it (and usually they do) I would be surprised. Make sure to thank them and/or donate as appropriate. Hell, we typically get the official updates here first anyway.
...Personally I'm just waiting for the AOSP train to pull into our station, then we get the new bugs before everyone else and then we get those bugs fixed seconds before everyone gets the new bugs....I mean update.
But if you have no intention on rooting your phone, well, you might as well take it to Android Central where a majority of the posters seem to be afraid of rooting...last I was there...a long time ago.
Everyone says there's no issues but they need to fix the volume on this weak ass speaker. That's for sure.
i just got my brand new shiny phone and notice theres a black speck, almost like a dead pixel but it seems like its a black dot.... what to do??
pics.
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Take it back. Why would you keep something with an obvious defect when they will exchange it with hardly an explanation? Walk in an tell them what's wrong and you'd like an exchange. They will do it.
It may very well be a dead pixel. Dead pixels are not all that rare. I'd say go to/call sprint and say you want a replacement. Who knows how long it will take for you tovget one though.
I would definitely bring it back....it does look like a dead pixel. I had the same problem with my old 2g iPhone and after a few months of use the dead pixel went straight across the screen overnight. Dont wait just tell them you are not satisfied and want a new one. At least you know too that you wont be getting a refurb this early in the game.
i just called 2 stores and they dont have any in stock =(
unknown1205 said:
i just called 2 stores and they dont have any in stock =(
Click to expand...
Click to collapse
That's the only problem with 'take it back', you might have to wait a while. Its not that easy. Sprint stores still have preorders they need to fill as well (which they haven't done yet).
Agreed, swap that sucker out. Good luck on finding one though.. Hopefully the stock issues will get taken care of swiftly.
I had to return my OG evo within the first 30 days because it had the crack by the power button on the casing. Turns out, most of them eventually did this, but they replaced it and before they were giving out refurbs.
unknown1205 said:
i just called 2 stores and they dont have any in stock =(
Click to expand...
Click to collapse
If you call them they will drop ship you one just as easily too...I'd call around and see if the stores have any in stock(not likely though)....If not just call and you'll get one shipped to ya for less hassle for going into the store and likely just as fast if they dont have any in stock right now at the store...
Im waiting at my Best Buy. They said that they are having issues adding the phone to my plan. Anyone else having issues?
Sent from my PC36100 using XDA
BPHusker said:
Im waiting at my Best Buy. They said that they are having issues adding the phone to my plan. Anyone else having issues?
Sent from my PC36100 using XDA
Click to expand...
Click to collapse
yes there is lots of issues but soon as you do a chat at sprint.com its solved in less then 10 minutes
My phone has a similar screen defect.
BPHusker said:
Im waiting at my Best Buy. They said that they are having issues adding the phone to my plan. Anyone else having issues?
Sent from my PC36100 using XDA
Click to expand...
Click to collapse
SERO plan or something equivalent to that like the EPRP ones?....If so you'll have to get a very very nice customer service rep to do it for you b/c evidently your only supposed to order phones through sprint on those plans...ran into this last year with my 3D and the rep said 3rd party just doesn't have the ability to do it...b/c they are basically employee plans...
makavelisk said:
At least you know too that you wont be getting a refurb this early in the game.
Click to expand...
Click to collapse
Yup they'll use the one your sending back as refurb lol
Whoops! I just got home after posting that on my phone and realized I posted it in this thread instead of the Best Buy one. :\
BPHusker said:
Whoops! I just got home after posting that on my phone and realized I posted it in this thread instead of the Best Buy one. :\
Click to expand...
Click to collapse
Ooh look at me, I've got my new phone. And it works great....... lucky.
I called telesales who transferred me to tech support, and tech support told me that for screen defects I would need to take the phone into a store to swap it. Of course, none of the local stores have any stock.
ahecht said:
I called telesales who transferred me to tech support, and tech support told me that for screen defects I would need to take the phone into a store to swap it. Of course, none of the local stores have any stock.
Click to expand...
Click to collapse
I got told this as well for my proximity sensor problem. They told me they are not allowed to just ship another phone out... such bull****.
I have a similar spec of dust under the screen in mine. It's so small I barely notice it. Unless there are more serious issues with the device, i'm not going to lose sleep over it or bother returning it.
This spec is only noticeable on a white background. I'm not OCD enough to be bothered by this When viewing the phone in a bright environment (outside), you don't see it at all. Having a spec of dust under the screen protector is much more noticeable than this.
Like many pre-orders, I received mine on Thursday.
I was disappointed, however, that the seal has been broken and there were scuffles and smudges in the back near the camera.
Perhaps, mine was opened by US Customs to examine.
I'm wondering if there are many others out there who received their phones in similar condition.
Also, I couldn't find any headphones included. Is that right?
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The serial number, hex and dec number on my box were different from the ones on my phone. I had all kinds of problems getting it activated until i pulled the back cover and saw different numbers. The tech support guy at sprint i was on the phone with said he has only seen that 1 or 2 times in the several years hes been there. Customs must have taken it out of the box and put it in another.
Yall are just the unlucky bastards.
1st guy... Probably did check Yours and the agent didn't give a crap.
2nd guy... Lol that is 100 percent the agent was a retard. My of broke it and put a different one in it.
Cough get dna... Background cough
Wow that really sucks....I hope you can get that replaced...or at least replace the top plastic.
i'd be madd pissed.
denggg.. so did the customs agents just randomly open boxes to check? i thought maybe they'd take one from each batch or just one period for investigation. rediculous.
knite75 said:
Like many pre-orders, I received mine on Thursday.
I was disappointed, however, that the seal has been broken and there were scuffles and smudges in the back near the camera.
Perhaps, mine was opened by US Customs to examine.
I'm wondering if there are many others out there who received their phones in similar condition.
Also, I couldn't find any headphones included. Is that right?
Click to expand...
Click to collapse
Damn this is making me glad I just pre ordered a couple days ago and am getting the 2nd batch so mine doesn't show up like this :sly:
Sent from my PG86100 using xda premium
Since nobody answered: no they didn't come with headphones.
I hope you get some kind of compensation.
Sent from my EVO LTE using XDA
The numbers being switched isn't customs. It was an error htc made. Check out some other threads or insidesprintnow.wordpress.com
Maybe the ups guy just wanted to play with your phone not many people have laid eyes on the thing
ISN said phones opened by customs would not be reinserted back to the general pool of evos on their way out for shipment
rubber guard said:
ISN said phones opened by customs would not be reinserted back to the general pool of evos on their way out for shipment
Click to expand...
Click to collapse
Maybe the phone that was originally taken out - was NOT but back in, but they kept the packaging/labeling and threw in another phone? Hence the mismatch numbers. Just a guess Would probably be easier to open a box with no label and just put that phone in the labeled box.
Zector said:
Since nobody answered: no they didn't come with headphones.
I hope you get some kind of compensation.
Sent from my EVO LTE using XDA
Click to expand...
Click to collapse
All the phones I have ever had come with headphones (and micro SD too). Odd.
It's a $500-$600 phone, and doesn't include headphones. That's quite perturbing.
@OP
That's really sh1tty. Sorry to hear that.
@other
OG Evo didn't come with headphones either. Box. Phone. Charger.
sent from 2yr old Evo on ICS
My last 2 phones were the EVO, and the EVO 3D, neither of which came with headphones. The way I see it is the headphones that come with phones are usually pretty crappy and I'd rather have them spend that few cents on improving the build quality of the phone. They're most likely going to cut corners somewhere to pay for the headphones they include.
Sent from my PG86100 using xda premium
When i was at best buy the dude next to me was playing with his until the tech said that he was unable to do something for the account, so the guy left. I wonder who gets that phone?
Sent from my EVO using xda premium
lazydazed said:
When i was at best buy the dude next to me was playing with his until the tech said that he was unable to do something for the account, so the guy left. I wonder who gets that phone?
Sent from my EVO using xda premium
Click to expand...
Click to collapse
I do..........awaiting call/email.
Were they test phones perhaps? You should check to see if they're s-off
i highly suggest being very carefull because many defects with this evo, my camera doesnt even zoom in and take pictures correctly.....this is insane. i will never give in again, samsung all the way baby
user error? mine works just dandy! recorded the whole Devils celebration over the rangers and too kstills at the same time. zoomed in and out perfectly.
That's tragic, you made the determination that there are lots of defects based on your experience with the phone you got. Seems kind of silly. I would say based on the number of phones shipped, and the few comments on defects I have read in ALL the forums I visit.
In all honesty, both Samsung smartphones I had were buggy. Not just defective, but permanently borked in one way or another. GPS that doesn't lock? Yep, I had one.
Don't swear off one company just because you got a lemon. Samsung has its lemons too. When life hands you lemons.. send it back for a good one
what do i do guys, return with htc... they said 2 week wait
sprint doesnt even have in stock yet, any suggestions????
Mine works just fine too I am only saying this cause I don't want people seeing this and writing it off cause of your one issue.
Sent from my EVO using xda premium
there are many people reporting camera issues. it would be no big deal if they had some in the store, but they dont... so its a 2 week wait,
ImaWinRAR said:
Don't swear off one company just because you got a lemon. Samsung has its lemons too. When life hands you lemons.. send it back for a good one
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Luthien1 said:
what do i do guys, return with htc... they said 2 week wait
sprint doesnt even have in stock yet, any suggestions????
Click to expand...
Click to collapse
if it is only a camera issue.. can you live with it for a week or 2.. till they can get you another one?
NO product has zero defects?
you said lots of defects and yet you only listed one???
i have no problems with my camera zooming in or out.. so what else you got?
only problem with my camera is that sometimes it over saturates the picture, but it also works out to my advantate, i take pictures when its getting dark and the grass looks nice and green as if it was a sunny day. Lovin it.
Luthien1 said:
i highly suggest being very carefull because many defects with this evo, my camera doesnt even zoom in and take pictures correctly.....this is insane. i will never give in again, samsung all the way baby
Click to expand...
Click to collapse
since when has SS become the benchmark for good quality phones? They had a plethora of issues when the S and S2 first released as far as I'm concerned. My cousin got his S2 in Jan/ Feb this yr and it is buggy as hell and by that time the phone had been out way too long.
But anyway my suggestion: return your phone and wait for the S3. I think you will never be able to be satisfied w the quality of HTC phones because you have already formed a conception about them. Even the buggiest Samsung phone will be better than an HTC good phone according you. Return it and get another phone. At the end of the day it's your money your experience you should get what makes you happy. And by doing that you are doing goods as well since there are less negativity going on around.
Cheers.
Skullmonkey said:
Click to expand...
Click to collapse
this applies 100000%
well, i got it from my friend, so im screwed
i have to send it to htc to get it repaired....****ing blows... 2 week waiting period
something always goes wrong
My wife's camera is busted also. So I am waiting either bestbuy to get more stock, or 30 days to pass and go to Sprint to have it switched out on insurance.
i think after this im done, im moving on to a different obsession.... this is the last straw, im done on xda, done caring anymore about smartphones, will try to get back into video games.......and comics.... this **** isnt worth it anymore
Luthien1 said:
i think after this im done, im moving on to a different obsession.... this is the last straw, im done on xda, done caring anymore about smartphones, will try to get back into video games.......and comics.... this **** isnt worth it anymore
Click to expand...
Click to collapse
It is just a phone... If you get that worked up, it is time to switch to a new hobby.
I have no issues with mine, get it replaced instead of opting for a plastic Samsung phone.
true, but the idiots today are paramount, and its so hard to live among idiotes and bums.......
Luthien1 said:
i think after this im done, im moving on to a different obsession.... this is the last straw, im done on xda, done caring anymore about smartphones, will try to get back into video games.......and comics.... this **** isnt worth it anymore
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First u were jumping the HTC ship to Samsung because of one camera defect. Now jumping the smartphone ship altogether because u have to send it to a manufacturer who's willing to fix it for u even though u don't have the original receipt?
Bit much don't ya think?
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