So, I just got a replacement Rezound due to low hiss in music player and phone crashing. This was a new replacement, not a refurb. When I am making a call, sometimes it sounds okay, then all of a sudden, i will hear this crackling sound, kind of like a blown speaker. Sometimes, the whole call will sound fuzzy. it has happened on several phone calls already. BTW, my replacement has the same low hiss when the music player is on that some others complained about.
I have attached a short audio clip for reference.
wait how did you record your call?
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There's a voice recorder in the phone, I believe you can use it while on a call.
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Hi all,
Do you notice a slight hissing when you use headphones? I notice it if I'm playing soft music (like classical stuff)...when the music player first starts playing, it "powers up" the audio chip and I hear the hissing. Theres actually a slight high pitch sound to the hissing. If I pause it, the hissing sound stays on for a few seconds before the OS powers down the audio chip, then it goes silent.
Unpausing causes the hissing/highpitch to come back.
Do I have a crappy unit or are they all like this?
I noticed the same thing on my evo3d as well as the photon.
I just tried using a microphone/headphone, and I get the same hissing when the audio chip is used. The headphones are pretty good quality. I don't get this hiss from my mp3 players.
Anyone else?
I noticed it using pandora. Between songs there was static. It seemed to stop during playback.
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You need to go to sounds in the menu and turn off the noise enhancements that will eliminate the static I had the same problem
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abrcrmdl23 said:
You need to go to sounds in the menu and turn off the noise enhancements that will eliminate the static I had the same problem
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sound settings / media audio effects / wired stereo devices
The setting was already disabled. So I don't think that's it.
music hiss with headphones
Anyone ever find a Photon 4g solution? I'm guessing it's just what you get from the current smartphone's DAC chip. I only really notice it on quiet music for the most part anyway. More annoying are the notification sound or pauses while playing music despite sound settings being adjusted right.. I think anyway.
I notice too but also when you plug it to power source it becomes louder.
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abrcrmdl23 said:
You need to go to sounds in the menu and turn off the noise enhancements that will eliminate the static I had the same problem
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It seems like the worst culprit in the noise enhancements is the surround function...when I turned just that off there was a big reduction in the hiss.
I got mine phone the week after thanksgiving and have heard that nearly nonstop... while driving I often have headphones from my old palm pre on and the high pitch sound is not unlike that which you hear when using headphones on a commercial airliner's 3.5mm seat headphone jack.
after extended periods it's very annoying and actually causes me to tense my shoulders and get a headache.
my enhancements are also off, it's just there, it's more prevalent when charging.
I hear it too thankfully its not too loud so although it's annoying. To the guy above me be careful driving with headphones in as it's illegal in most states to do so as it makes it harder to hear emergency vehicles.
Anyone try using winamp or another player to see if the hissing is happening with other players?
ricmomann said:
I got mine phone the week after thanksgiving and have heard that nearly nonstop... while driving I often have headphones from my old palm pre on and the high pitch sound is not unlike that which you hear when using headphones on a commercial airliner's 3.5mm seat headphone jack.
after extended periods it's very annoying and actually causes me to tense my shoulders and get a headache.
my enhancements are also off, it's just there, it's more prevalent when charging.
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That high pitched whine you heard on the airline's headphone jack is the result of 400Hz AC power that all airplanes use.
ScottieRotten said:
Anyone try using winamp or another player to see if the hissing is happening with other players?
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Yes they all got it. Connecting to AC charger/power line will keep the noise being heard from headphone, as if the audio pipeline was activated in playing music, but USB connection doesn't trigger that. The hissing pitch is a flag but the noise level sounds within a common range - better turn off audio effects (bass enhancement was a good one and could be an exception). Positive thinking, since they said headphones are not good for long-time music listening, the audio chip is gonna enforce that.
I still like Moto Photon over other sprint android phones:
1. World phone with both CDMA and GSM. (was considering Samsung Galaxy Epic 4G but it has no GSM/SIM switch.)
2. 4G and powerful dual-core system (1 & 2 already exclude the rest options).
And 3. the most unique design of it:
"The Photon 4G's cut-off corners give the phone a decidedly more masculine look, as do the gunmetal gray border" - cnet.
"lots of tasteful details..." - engadget.com.
so does anyone know what the DAC in the photon actually is? i only ask because after 20 minutes or so with no luck with google and my query for dac in the mopho forums resulted with this thread.
Just got my Rezound on Monday. It's my first HTC phone, and overall I love it... except for one problem.
When listening to music from the phone or Pandora radio, I notice a high pitched whine noise under the audio. It fluctuates between whining/buzzing/squealing and sounds like some kind of electrical interference. It's most noticeable during classical music or a quiet part of a song, or when switching MP3s/radio songs. The noise continues for about 2-4 seconds after stopping/pausing the song before it goes completely silent. It's bad enough that I've been getting headaches from it. I've tried multiple pairs of headphones and also toggling the Beats audio enhancement with no luck.
I saw a few threads where the Bionic had a similar problem. Anyone else experience this whining when listening to music through the 3.5mm jack on headphones or passing it through your car stereo?
Edit: I've now noticed that I can hear this noise even while the volume is muted, as long as some sort of audio is playing (MP3 from library or Pandora for example).
Yeah a bunch of us have it. It sounds like CPU noises and processing noises. Could be por shielding. I don't notice it that bad, and I've got reallllyy good ears (musician, too lol) and it doesn't bug me too much. But yeah, I can confirm its there. There's a thread on phandroid forums about it.
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Phew, I'm not crazy. I'm not a musician, but I guess I have really sensitive ears for it to bother me so much. It's especially obnoxious when hooked up through the car, since the whining doesn't seem to increase in loudness with the volume level, but the car volume DOES increase it.
A lot of people are reporting that the Bionic issue is/will be patched out. I contacted HTC but haven't heard back yet. I'm really hoping something can be done. My 2 year old OG Droid played audio without a hitch. : /
jayochs said:
Yeah a bunch of us have it. It sounds like CPU noises and processing noises. Could be por shielding. I don't notice it that bad, and I've got reallllyy good ears (musician, too lol) and it doesn't bug me too much. But yeah, I can confirm its there. There's a thread on phandroid forums about it.
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Oh man... I just ordered my Rezound this morning!
I hope it doesn't bother me.
if i can (and get super un-lazy, cuz i'm pretty lazy....) i'll record the noise from the earbuds into some of my sensitive recording mics to see if it picks it up to see if its the same noise. however, like i said, it doesn't bother me at all lol
shatteredhalo0 said:
Just got my Rezound on Monday. It's my first HTC phone, and overall I love it... except for one problem.
When listening to music from the phone or Pandora radio, I notice a high pitched whine noise under the audio. It fluctuates between whining/buzzing/squealing and sounds like some kind of electrical interference. It's most noticeable during classical music or a quiet part of a song, or when switching MP3s/radio songs. The noise continues for about 2-4 seconds after stopping/pausing the song before it goes completely silent. It's bad enough that I've been getting headaches from it. I've tried multiple pairs of headphones and also toggling the Beats audio enhancement with no luck.
I saw a few threads where the Bionic had a similar problem. Anyone else experience this whining when listening to music through the 3.5mm jack on headphones or passing it through your car stereo?
Edit: I've now noticed that I can hear this noise even while the volume is muted, as long as some sort of audio is playing (MP3 from library or Pandora for example).
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I've noticed the same background whining sound on two different Rezound units when playing music through earbuds. I haven't tried my Motorola Stereo Bluetooth headphones to see if I can hear it through those yet.
The Beats sound quality is good, but this background interfaces is killing it for me. At this point the Audio from the Droid Bionic sounds better when using the different EQ settings.
Pretty inexcusable for an audio focused phone.
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Yeah they all do it though. My incredible does it. Maybe its interference with the radio or the CPU.
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jayochs said:
Yeah they all do it though. My incredible does it. Maybe its interference with the radio or the CPU.
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I may be a lucky one but I get no background noise at all. That is with the included earbuds, Sony low end headphones, and through my aux in the car.
Now having said that I was initially getting some background noise in the car but changed the car charger and the noise went away. That was not a whine but more like static.
NilsP said:
I may be a lucky one but I get no background noise at all. That is with the included earbuds, Sony low end headphones, and through my aux in the car.
Now having said that I was initially getting some background noise in the car but changed the car charger and the noise went away. That was not a whine but more like static.
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Which charger does not produce the noise? I'm getting worried about this noise. I'm switching carriers for this phone so I'm not sure what I'll do if it really bothers me. Mine arrives Tuesday and that's the day I'm driving 2.5 hours to Mom's house for Thanksgiving so I'll get a nice long chance to test it out in my car.
feralicious said:
Which charger does not produce the noise? I'm getting worried about this noise. I'm switching carriers for this phone so I'm not sure what I'll do if it really bothers me. Mine arrives Tuesday and that's the day I'm driving 2.5 hours to Mom's house for Thanksgiving so I'll get a nice long chance to test it out in my car.
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Belkin mini 5v 1a for lighter and usb
I tried two different brands of wired earbuds and a regular wired over-the-ear headphones and can hear the background whining sound with all of them. It doesn't matter if I'm using the default music player, Google Music, WinMap (or 3rd party player), I can also hear it when streaming YouTube videos.
But if I use my Motorola HT820 Stereo Bluetooth headphones, there is no whining sound, just a small background "hiss" that the Motorola HT820 always has done.
So it seems the background whining problem with the Rezound has more to due with using the 3.5mm headset jack for listening to music, as I don't hear it when using Stereo Bluetooth headphones.
Maybe someone else with Bluetooth Stereo headphones can double-check?
FAUguy said:
I tried two different brands of wired earbuds and a regular wired over-the-ear headphones and can hear the background whining sound with all of them. It doesn't matter if I'm using the default music player, Google Music, WinMap (or 3rd party player), I can also hear it when streaming YouTube videos.
But if I use my Motorola HT820 Stereo Bluetooth headphones, there is no whining sound, just a small background "hiss" that the Motorola HT820 always has done.
So it seems the background whining problem with the Rezound has more to due with using the 3.5mm headset jack for listening to music, as I don't hear it when using Stereo Bluetooth headphones.
Maybe someone else with Bluetooth Stereo headphones can double-check?
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I would be curious if someone else could try this as well. In a response to my ticket regarding this HTC support suggested I try a bluetooth headset, I dont have one and they told me to go to the store and ask to try one. I dont plan on doing that but would be interesting if someone has one laying around already to try and confirm.
I tried removing my back cover and listening as well at their suggestion and that seems to take care of it as well so it may be an antennae issue.
I put the cover back on but have 4g off today to save some battery life and havent heard it yet while listening to music on my device, so it may even be the 4g signal interfering if someone else would like to try that as well.
my 4g is off and i hear the noise, so it's not the 4g radio
I notice it only when the music player is not playing any audio. When beats kicks in, the noise seems to go away.
Like when an album is done and the player has nothing to do, when the phone is connected to my truck stereo, I hear noise that changes in pitch with the RPMs.
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I notice that on my GPS when I use Bluetooth through my stereo speakers...my Garmin GPS puts out a radio signal and u set the car to that frequency so u hear stuff through your speakers...I hear my.rpm changes in that lol
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Some of what you guys are describing, the stuff with car chargers, has to do with a ground loop. http://www.epanorama.net/documents/groundloop/index.html
Some of it sounds like poor shielding. This is the noise you hear when you have earphones plugged in and no audio is playing. The audio jack/circuitry on this phone is probably very poorly shielded as all of them probably are nowadays. A lot of this noise gets drowned out with louder music, which is might be what happens when Beats is on.
I would love to know objectively if this were better or worse than other phones but no one ever tests these things and I'm not gonna hold my breath for a phone that touts a real headphone amp, DAC, and superior signal to noise ratios, or anything a music lover (not just hip-hop) might care about.
The easiest way I've found to get around most of this is to use Bluetooth audio. It doesn't sound great by any stretch, but it has less noise than most jacks and doesn't have the ground loop issue.
All I know is there was no noise at all with my Incredible.
I was listening to sections of John Lennon's Rolling Stone Interview (recorded shortly after the breakup of the Beatles) via the YouTube app on my Rezound today. The noise would start right after one segment would end, and stop as soon as I selected the next one.
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yep
i hear it when I am using the ibeats headset on calls, it is very annoying. However it only happens if I have the audio all the way up, after putting it down two times it goes away.
I tried a suggestion of turning on the Airplane Mode to kill data while using the music player, and I can still hear the backgtound whining interference sound. Even with a song playing, and turning the music volume all the way down to mute, I can still hear it in the background. But once I pause the song, the whinging stops a few seconds later. This happens while using any brand of wiered earbuds or headphones, not just the red ones that come included.
The only time I don't hear it on the Rezound is when using Bluetooth Stereo headphones.
Since I also just got the Droid Razr, I tried music playback on it, and it doesn't have any backgroud interference sounds, though the actual music quality still sounds better on the Rezound. Hopefully its an issue that can be resolved with a future software upgrade, but it might be a hardware issue that can't be fixed.
So I noticed this watching YouTube today. With headphones in, when the audio gets to pretty low levels the sound to the headphones cuts out, then when audio gets louder it cuts back in, ususally a tenth of a second or so late.
Anyone else notice this or know of a way to disable this "feature".
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Bigandrewgold said:
So I noticed this watching YouTube today. With headphones in, when the audio gets to pretty low levels the sound to the headphones cuts out, then when audio gets louder it cuts back in, ususally a tenth of a second or so late.
Anyone else notice this or know of a way to disable this "feature".
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I can honestly say I've never seen that happen and for some reason this is a phone I watch way too much Youtube with.
anyone else have any experience with this?
This happens to me when I watch a video on netflix while on headphones.
I notice that when I turn off the beats audio setting, the sound never cuts out.
happens to me when wearing headphones and listening to Audible
Beats Audio
I have this problem too. I was guessing it was beats audio, but I hadn't tested it yet. But according to some guy before me, that's the problem.
tl;dr turn off beats audio
Reason I ask...
Whenever I put a call on speakerphone, no one can ever hear me.
And I just now noticed the couple videos I took with my DNA are only playing audio out of one channel (right).
Any info would be appreciated. Thank you.
And I know about the noise cancelling mic...
Curious if there is another mic (third) inside that is defective or I just have a bad flash on my rom.
I believe there are 2 one on top and one on bottom of the phone.
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sounds like a defective mic.
Mic works on calls without speaker phone on, voice recorder works, video audio records, although only one channel...
Phaded said:
Mic works on calls without speaker phone on, voice recorder works, video audio records, although only one channel...
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sounds like it uses one mic on the call and would normally be doing sound canceling as well but its dead and that happens to be the mic used when on speaker phone. That would also explain why your getting mono recording but to be sure in video options in the camera is stereo sound checked?
Speaker phone works amazing for me on this. Must be a defaulty device?
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reaverclan said:
sounds like it uses one mic on the call and would normally be doing sound canceling as well but its dead and that happens to be the mic used when on speaker phone. That would also explain why your getting mono recording but to be sure in video options in the camera is stereo sound checked?
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Yea, stereo is checked.
Might have to deal with it... Not really wanting to go JTag route on a replacement.
Ugh... spoke to HTC. Apparently the mic for speakerphone calls and for stereo recording is located up top with the noise cancelling mic.
So new question, how hard would it be to replace that you think?
Hi all,
I was wondering if anyone had this problem. While video chatting on the new hangout or skype, the sound keeps jumping from the phone speakers to the ear speakers. Needless to say this is a huge hassle as you keep the phone away from your ears when you're video chatting. The front ear speakers are significantly weaker than the back speakers and this makes it very difficult to hear.
Since this happens in 2 different apps, I'm thinking it's an s3 issue and not an app issue. For Google hangouts, you can choose to use back or front speakers. Reselecting the back speakers is a temporary fix. But then it will automatically jump back again... Very annoying since skype doesn't have a temporary fix like that.
Anyone else have this problem or a fix? Thanks in advanced!!
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