Has anyone here ever successfully received a rebate from Tmobile?
The reason I'm asking is because I did a little google searching earlier
and came across several sites and blogs complaining about how
Tmobile never honored their rebate and that "Young America" which
is the corporation that handles the rebate basically screws everyone
out of the money that is entitled to them.
They either say the rebate form was incorrectly filled out or that
somewhere, somehow you didn't mean the eligibility criteria set forth in the
rebate form.
I'm worried now that I will never see my rebate that was promised me
even thought the Tmobile rep filled out the form himself and highlighted
and made copies of everything for me.
Help me bring my stress level down by reassuring me about how you've
gotten a rebate back before.
I need someone to hold my hand...bad.
(If I don't get mine there's 3 others behind me that might not get theirs either.)
iirc there's a site along the lines of tmobilerebate.com where you can check the status of the rebate
Sent from my HTC_Amaze_4G using xda premium
F033x said:
iirc there's a site along the lines of tmobilerebate.com where you can check the status of the rebate
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
Yes. I've been checking my rebate status on tmobile.com/rebates but my rebate hasn't been processed yet.
I'm just looking for some members that have received a rebate to calm my nerves.
I'm just looking for reassurance.
I'm a former rep. We used to fill out the rebate forms and have you mail it. We guaranteed that you'll receive it. If the customer fills it out and makes a mistake, that will either delay or deny your rebate. As long as you filled it out correctly, then you are fine.
Sent From My HTC Amaze 4G via Someone's Room
Yea your ok dude I always tell everyone to make copies of everything so you always have proof you filled it out right I gotten my rebates every single time when I was a customer and i got many phones. As an employee I can tell you no its not designed to be easy but if your careful and patient you will get it just fine.
Sent from my HTC Amaze 4G using XDA App
Never_received_a_rebate_in_the_past...Didn't_bother_sending_this_one_in.
I've had one successful rebate (the Sensation) and one denied one (my hotspot) take that for what It's worth.
Sent from my HTC Sensation Z710e with Beats Audio using Tapatalk
some promo's we run require you to sign up for auto pay..................
Sent mine registered mail and got the ticket back so I know they got it in, at least I have proof if anything happens.
I got mine back in about 6 weeks.
Haven't used it yet though. I'll sell it to you for $100.
Binary100100 said:
I got mine back in about 6 weeks.
Haven't used it yet though. I'll sell it to you for $100.
Click to expand...
Click to collapse
Make sure you use it. They do expire.
Sent From My HTC Amaze 4G via Someone's Room
Binary100100 said:
I got mine back in about 6 weeks.
Haven't used it yet though. I'll sell it to you for $100.
Click to expand...
Click to collapse
I'll buy it from you when I get my rebate. Lol.
I was worried about this as well. I actually put in the tracking number for my rebate claim and it never worked. If you call the rebate number they actually gave me information. I could never get the tracking on the website to work. It just told me they never received it.
I received the 2 rebates, one for my wife's MT4GS phone and one for my amaze a month after I sent it in.
Don't worry it will come.
bmbrad said:
I was worried about this as well. I actually put in the tracking number for my rebate claim and it never worked. If you call the rebate number they actually gave me information. I could never get the tracking on the website to work. It just told me they never received it.
I received the 2 rebates, one for my wife's MT4GS phone and one for my amaze a month after I sent it in.
Don't worry it will come.
Click to expand...
Click to collapse
Yeah I've used the online tracking and can never get them to pull it up either.
Anyway thanks for the posts...I feel more confident about getting the rebate now.
I forgot to mention that I got text saying my rebate was received Dec 6th and to allow 8 weeks for processing.
Guess I'll wait another month and then give them a call.
i recieved a text message from tmouse on both my amaze's that it was processed and allow 6-8 weeks to recieve them
Same here, 6 - 8 weeks.
Babydoll25 said:
I've had one successful rebate (the Sensation) and one denied one (my hotspot) take that for what It's worth.
Sent from my HTC Sensation Z710e with Beats Audio using Tapatalk
Click to expand...
Click to collapse
Actually, they resubmitted my hotspot rebate so I should be two for two now.
I also have no idea why I quoted myself
Definitely NOT being sent from my HTC Amaze4G until Christmas Day.....Okay it is
I've received two rebates in about a six week span got the sensation and the amaze, so just be paitent and wait by the mail box! Lol
Sent from my HTC_Amaze_4G using XDA App
bmbrad said:
I was worried about this as well. I actually put in the tracking number for my rebate claim and it never worked. If you call the rebate number they actually gave me information. I could never get the tracking on the website to work. It just told me they never received it.
I received the 2 rebates, one for my wife's MT4GS phone and one for my amaze a month after I sent it in.
Don't worry it will come.
Click to expand...
Click to collapse
Exactly the same here. Website didn't work but calling worked. I received the one for my Sensation but never got the one for my Touch Pro2. I bought the Amaze through WalMart.com (cheaper than TMobile's price) and am supposed to get a $100 gift card after I've had the phone for 6-8 weeks. The gift card will probably take another 6-8 weeks after that! LOL
Got a text saying it's been processed and wait two weeks.
Related
I've moved on from T-Mobile to Sprint.
I got the Evo 3d. I have never ordered a phone this way. Usually its only through carrier or in store.
But I figured Id try wirefly.
No deposit.
Went well.
But I have silly worries because im anticipating this phone so much.
Anyone that has used them before?
Sent from my SGH-T959 using XDA App
I've used them a couple of times, and had no problems. Nothing to worry about. I decided to go the Radio Shack route, but that's because I want to make sure I have it at 9am when they open.
just wished you'd of posted that you were looking to get the phone before jumping on wirefly tho
http://www.resellerratings.com/store/Wirefly
They have a pretty good reseller rating over the last 6 months, but it looks like their customer service is crap.
I had a problem getting my HTC Hero from them (although it was back in '09?). I called, answered all information (literally took like 2 hours), and the sales rep continued to try to sell me accessories even though I had said no countless times. Then, the next day, they tell me to email them my SSN for security because Sprint rejected the upgrade or something. I cancelled and ordered straight from Sprint.
Scoop003 said:
I've used them a couple of times, and had no problems. Nothing to worry about. I decided to go the Radio Shack route, but that's because I want to make sure I have it at 9am when they open.
Click to expand...
Click to collapse
Well fingers crossed.
Sent from my SGH-T959 using XDA App
They said ill have it the 24th. I hope that's right. Anyone ever pre order from them?
Did you get the phone on release day?
Sent from my SGH-T959 using XDA App
I ordered my wife's Epic from them for $149.99 ($100 less then the Sprint stores launch price) and was very happy with the customer service and fast delivery time. Although as someone above stated they did try to push accessories and insurance on me, no big deal, I just turned them down.
I ordered my EVO 3D from them about two weeks ago for $149.99 with no shipping or tax (of which Sprint charges the full retail price of the phone for), so that was a huge savings. I was concerned about shipping times but after a recent call to them I was told it would be shipped on the release date of the 24th, and I should have it in 2 business days.
I will let you know how it went after I get my phone, but right now I feel pretty comfortable buying from Wirefly.
Don't know if anyone saw, but the "HTC Store" is taking pre-orders too.
http://shopamerica.htc.com/cell-phones/productdetail.htm?prId=39065
I just noticed it today. I was hoping to find accessories, but stumbled upon this instead.
So this is what I found out about wirefly. They were great. Great service. But one thing. I was robbed of my shipping fee.
How you say?
I paid 7.99 for 2day buisness. A couple different reps told me the phone should arrive friday.
It will not be here till Monday. Fedex is taking its sweet time.
It makes no since to pay that damn 2buisness day if you know damn well you wont make release.
I mean unless wirefly had it to me on friday. they should have told me it would make no difference with how they ship and saved me the 7.99.
Yes 179 is nice for the phone. But you add 8 bucks and 188. Or 199 and have it friday.
So in my view if you are intrested in which way to go. Just go to sprint. Or a walk in dealer.
Sent from my SGH-T959 using XDA App
For future reference of course.
Sent from my SGH-T959 using XDA App
shadowhawk2020 said:
They have a pretty good reseller rating over the last 6 months, but it looks like their customer service is crap.
Click to expand...
Click to collapse
Yes, yes it is.
The Rezound is now $199 online at VZW.com. I wonder if they will honor our "worry free" period and give us the difference back?
I upgraded to the GNEX and was told I had to the 15th to return it. I did return for a $35 restocking fee, then go the Rezound. Can I still get $100 credited? What should I say to the CSR, I have a feeling that aren't going to give in easily?
They must have a lot in stock, surplus or b/c of the sales decline in HTC.
EDIT: Just got off the phone with the rep, he credited my acct $100 of my next bill. I don't know if thats because I had until Jan 15th until my "worry free" grace period was up or if they will honor everyone? I would try it though, he didn't give me any problems when I asked for it. He actually said he had no idea there was a price drop.
They usually do if you buy it within 30 days, so it wouldn't hurt to try and post your results. Good luck
Sent from my ADR6425LVW using xda premium
Tell them you bought the phone for the $299 and now its on sale. I did that with the thunderbolt they sent me letter with $50 dollars off and the price also dropped a $100 so they gave me $150 off three weeks later.
Sent from my ADR6425LVW using xda premium
For what it's worth, I bought it from Verizon on the 5th (Thursday) for $269.99, called this morning and had a $100 credit already applied to my account. I ordered online and haven't even received the phone yet.
Sent from my ADR6300 using XDA App
Just in time! My upgrade day is sat the 14th. I've been checking it every day cuz I'm cheap and I refuse to pay $300. Can't wait...
Sent from my SCH-I500 using xda premium
I doubt for those of us who bought it day 1 will get anything. I mean it has been 2 months. They are probably prepping for all the CES releases.
Funny thing, their "flagship" Razr, and Nexus are still $299.
DIncLover said:
For what it's worth, I bought it from Verizon on the 5th (Thursday) for $269.99, called this morning and had a $100 credit already applied to my account. I ordered online and haven't even received the phone yet.
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
What did you call in and say? I bought mine the same say and I am waiting for mine in the mail too and was just about to call.
jskolm said:
What did you call in and say? I bought mine the same say and I am waiting for mine in the mail too and was just about to call.
Click to expand...
Click to collapse
Nothing exceptional. I just explained I purchased it on Thursday online, and noticed that the price dropped $100 today. I said, "Can I get a credit applied, or do I need to refuse delivery and reorder", but I doubt it's even necessary to say that.
Just ask for the credit. There won't be a problem with timing of a few days.
---------- Post added at 06:35 PM ---------- Previous post was at 06:30 PM ----------
Hopefully this will increase interest in the phone.... and increase the pace of development activity!!
brisdaddy1207 said:
They usually do if you buy it within 30 days, so it wouldn't hurt to try and post your results. Good luck
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
Worked for me, first try. All he did was call the store to confirm the price and credited me the money on my next bill. He didn't give me any problems, all I said was I ordered the phone for $299 and I saw $100 price drop.
I just got off the phone with Verizon. I have to wait until I accept the delivery and activate the new phone before they can issue me a credit.
FYI, Verizon offers a 14 day price guarantee (that's what the rep told me on the phone), So if you ordered yours within the last 14 days, call in and get your money!
If I bought my phone at the Verizon store do you guys think they will honor the 100?
Sent from my HTC Rezound!
Rep I just spoke with said they only honor price changes up to 15 days after purchase. I asked about the people who bought it during the holiday return period and she said no. I was nice to her, and she was nice back, incase anyone is curious how the convo went.
Rep said the credit is automatic but she did notate my account.
Good call. I got my phone new years day and they had no problem crediting my account. Good looking out.
Sent from my ADR6425LVW
Now... I'm waiting for it to be $99
I have always been an early adopter and paid full price when things come out. My current Droid Incredible works fine for what I use it for so I will just wait a bit. Figure another month perhaps and $99 will be the new price. Keep the other $200 I saved for other toys.
krelvinaz said:
Now... I'm waiting for it to be $99
I have always been an early adopter and paid full price when things come out. My current Droid Incredible works fine for what I use it for so I will just wait a bit. Figure another month perhaps and $99 will be the new price. Keep the other $200 I saved for other toys.
Click to expand...
Click to collapse
if you were an early adopter I don't think you'd be rocking the original incredible...
you are right.... I stopped doing that.
krelvinaz said:
you are right.... I stopped doing that.
Click to expand...
Click to collapse
but did you pre-order the fire??
I actually got my rezound for a penny from amazon.
There must be a new flagship from HTC coming to VZ. I meant wth?
If it matters, I bought my Rezound on December 9th and Verizon credited my account $100 today. I called 611, had to sit on hold for a while, but I'm $100 richer now!
just thought id share this
they updated the order status
Thanks for pre-ordering. You are one step closer to getting your phone. Keep an eye out for a shipping email with your tracking information. We will do our best to get it to you before others get a glimpse on Friday, May 18. For questions, visit sprint.com/preorder.
Click to expand...
Click to collapse
lets hope we get it before the 18th
That would be fantastic. Not $80 worth of fantastic though (difference between sprint and wirefly).
Keeping my fingers crossed.
Sent from my PC36100 using Tapatalk 2
Awesome! Hopefully they ship this week.
Eh this is kinda bleh...
I pre-ordered from sprint and called them about 8 times trying to cancel so i could pre order from wirefly. ALL of them said i cant, only until its ABOUT to ship out then i can cancel it...
6 out of 8 of them kept saying how they dont have a date but its getting to the warehouse to be packaged on may 16th.
I doubt we will get it before the 18th. It will prob ship the 16th and come 2 days later in the mail on the 18th. =/
sorry to be a Debby downer!
Got 2 preordered. Would be awesome if they come this week.
lol, Sprint's order status message changes like 4 times a day. This must be some kind of running gag they have going at their office...
When I called to confirm my ID for my order on Monday, he said preorders would be guaranteed delivery the day of or 1 day before the release date (depending on location). This seems to fall in line with that so I'm happy
who knows with them, just talked to my friend at the corp store on the campus and she said this to me
"Pre-order gets you out of the hassle in the store and waiting. That's about it."
damn, well guess ill just hope it comes in sooner than later
Yea, I had gone into Sprint to talk to them about it and what they had said was it would arrive one day before or on the release day. However, with the iPhone 4s, they had so many pre-orders that they had arrived one day after launch day, so we will just have to wait and see.
With the Galaxy Nexus, it launched on a Sunday, and people had them in hand on Friday and Saturday. They usually do a pretty good job of trying to get them out before the official release date.
I know Best Buy and a couple other 3rd party retailers said they weren't going to release before the 18th, but I don't mind the wait. It'll give me a few more days with my EVO before I turn it into a dev phone
anyone know how sprint ships their phones (fedex, ups, mail)?
arodey said:
anyone know how sprint ships their phones (fedex, ups, mail)?
Click to expand...
Click to collapse
I am curious about this too. What i really want to know is if they will leave the package if I am not home at delivery. I would hate for it to get sent to a distribution center with weird hours and delay getting my hands on this thing.
Anyone ask sprint about this? I may call and ask a few questions if nobody did already.
Sent from my PC36100 using Tapatalk 2
My IRL birthday is on the 16th. COME ON, BABY!!! Daddy needs to show you off!
i talked with them in a chat and they said they use fedex, ups, or the mail. im hoping its not fedex because fedex blows in my area.
arodey said:
i talked with them in a chat and they said they use fedex, ups, or the mail. im hoping its not fedex because fedex blows in my area.
Click to expand...
Click to collapse
That's funny. I am on the phone with them right now and the guy told me they are shipping with UPS.
Also told me that they will leave the box at the door if you are not home.
Of course take it fwiw with these reps.
tgrgrd00 said:
That's funny. I am on the phone with them right now and the guy told me they are shipping with UPS.
Also told me that they will leave the box at the door if you are not home.
Of course take it fwiw with these reps.
Click to expand...
Click to collapse
ups would be fantastic for me. thanks for sharing!
arodey said:
ups would be fantastic for me. thanks for sharing!
Click to expand...
Click to collapse
No problem. Also FYI while I was on the phone with Sprint I asked about my activation fee and he initially said that I would have to pay it. I explained that I ordered through sprint even though I could have gotten the phone much cheaper through a 3rd party and I would appreciate it if they would wave the fee to help offset the cost difference. He put me on hold for 1 minute and said the activation fee has been waved.
When I pre-ordered with Sprint, all I had to pay for, besides the phone, was shipping. No sales tax and no activation fee. The only thing that upset me was they wouldn't let me upgrade my line. I'm eligible 6/1, from when I bought my 3D. They wanted me to pay full price or wait. I then told I'd upgrade another line. I was looking at my account on line and told then the phone number for my Airave. He checked the eligibility and congratulated me. I couldn't believe it.
Sent from my PG86100 using xda premium
arodey said:
anyone know how sprint ships their phones (fedex, ups, mail)?
Click to expand...
Click to collapse
Sprint's warehouse and shipping are all managed by UPS. Their warehouse is literally at the end of the runway where the plane takes off. My Evo 3d preorder shipped at 12:30 am and I received it the same day it went on the plane. There is a video on UPS's website about this.
Sent from my Transformer TF101 using Tapatalk 2
Many people who pre ordered the EVO 3D received the phone before release date. I remember being jealous and wishing I ordered through sprint instead of best buy. I don't see why the LTE would be any different. I'm planning/hoping to receive the phone next Wednesday or Thursday as they typically do overnight shipping.
Just got a price match from my local store. Spread the word. hands down the best deal for a phone right now
bobdallama said:
Just got a price match from my local store. Spread the word. hands down the best deal for a phone right now
Click to expand...
Click to collapse
Amazon too.
sigh, my wife's inspire bit the dust on the 9th. fortunately it was due for upgrade but the plan was to replace it this week, just my luck
sgtarky said:
sigh, my wife's inspire bit the dust on the 9th. fortunately it was due for upgrade but the plan was to replace it this week, just my luck
Click to expand...
Click to collapse
You have 30 days from purchase to match.
I got mine for $59 through Wal-Mart the week prior. Still worth it IMO.
Got mine for 100 bucks quite a while back. I'd say anything less is a massive steal.
Sent from my Nexus G LTE
I paid $449 for mine. None on Craigslist and I looked for several months.
I did this in January ..Amazon had it for 49.99 for awhile and best buy price matched for me
Sent from my LG-E970 using xda app-developers app
I bought mine for $150 in November. I would have paid full price honestly, amazing phone
Sent from my Nexus 4 using Tapatalk 2
C2fifield said:
Got mine for 100 bucks quite a while back. I'd say anything less is a massive steal.
Sent from my Nexus G LTE
Click to expand...
Click to collapse
Ditto. I got mine for $107 total and it came with the LG Stereo Bluetooth. Possible the best deal I've ever gotten on anything.
Sent from my LG-E970 using xda premium
No Price Match on Contracted Cells
bobdallama said:
Just got a price match from my local store. Spread the word. hands down the best deal for a phone right now
Click to expand...
Click to collapse
I contacted Best Buy (888#) and requested the $50 credit. I purchased my LG E970on 3/2/12 for $99 and was in the 15 day Price Match by one day. The rep put me on hold, came back, took down my info and said that I would get a call back letting me know the status of my credit. I was concerned that I would not hear back from BB and he said that I would get a return call within 48 hours. Needless to say, no call back so I called back and was told that BB no longer offers the Price Match on contracted cell phone as of 3/2/12. Great. I went back and read the small print details and yup, it does say that. Argh.
Going to go into store tomorrow and talk to a manager and push for the $50.00 Heck for $50.00 I would have returned the darn thing and bought it again. I can play their game too. I will add that I did not receive a call back as promised.
Did you go to an actual best buy store, or best buy Mobile? I went to the mobile store at my local mall and they price matched and gave me a $50 credit, no questions asked.
Sent from my LG-E970 using xda app-developers app
bobdallama said:
Did you go to an actual best buy store, or best buy Mobile? I went to the mobile store at my local mall and they price matched and gave me a $50 credit, no questions asked.
Sent from my LG-E970 using xda app-developers app
Click to expand...
Click to collapse
I've gotten a price match at bbm before. I think whoever he's having to put up with are just assholes.
Sent from my LG-E970 using xda app-developers app
It's a pretty recent policy change
Sent via LG E970 SlickROM v6
got mine for $49 in Feb by calling ATT to price match amazon, they upped my upgrade cycle from May and I got activation fee waved as well. So 3 months early upgrade, no fee and LGOG all for under $50, really good steal.
-Sent from mobile device
mickey4mice said:
got mine for $49 in Feb by calling ATT to price match amazon, they upped my upgrade cycle from May and I got activation fee waved as well. So 3 months early upgrade, no fee and LGOG all for under $50, really good steal.
-Sent from mobile device
Click to expand...
Click to collapse
Interesting, I called AT&T to see about getting an early upgrade (March instead of May). I was told that they could only do 30 days early. My brother had a similar convo with them about a year ago. Seems like it's luck of the draw on who you actually get on the call.
dbgeek said:
Interesting, I called AT&T to see about getting an early upgrade (March instead of May). I was told that they could only do 30 days early. My brother had a similar convo with them about a year ago. Seems like it's luck of the draw on who you actually get on the call.
Click to expand...
Click to collapse
There is a "resolution" department, but you have to insist that you want to be connected to them.
adfurgerson said:
There is a "resolution" department, but you have to insist that you want to be connected to them.
Click to expand...
Click to collapse
Yep. Every company has one and you can generally get crazy deals by doing so.
Sent from my LG-E970 using xda app-developers app
The secret phrase is "I want to cancel my service"
Update
318mph4me said:
I contacted Best Buy (888#) and requested the $50 credit. I purchased my LG E970on 3/2/12 for $99 and was in the 15 day Price Match by one day. The rep put me on hold, came back, took down my info and said that I would get a call back letting me know the status of my credit. I was concerned that I would not hear back from BB and he said that I would get a return call within 48 hours. Needless to say, no call back so I called back and was told that BB no longer offers the Price Match on contracted cell phone as of 3/2/12. Great. I went back and read the small print details and yup, it does say that. Argh.
Going to go into store tomorrow and talk to a manager and push for the $50.00 Heck for $50.00 I would have returned the darn thing and bought it again. I can play their game too. I will add that I did not receive a call back as promised.
Click to expand...
Click to collapse
I contacted the store that I purchased the phone from and the manager did issue me the $50 credit BUT ONLY because she didn't want an unhappy customer. She made sure to inform me that company police no longer offers price guarantee on cell phone.....yeah yeah yeah......
My $100 Visa pre-paid card from the HTC Trade-In program (via Clover) showed up today. I got my phone on launch day @best Buy & sent in my trade within the next couple days.
Just thought you'd like to know.
doxy-LS said:
My $100 Visa pre-paid card from the HTC Trade-In program (via Clover) showed up today. I got my phone on launch day @best Buy & sent in my trade within the next couple days.
Just thought you'd like to know.
Click to expand...
Click to collapse
Yep mine came today too ... still never got an email from them ... O well, all's well that ends well
Just got my card also yesterday. Looks like they finally got things moving along!
Did they ever change your status on the HTC site? They still show my phone not being received.
krayziejoe said:
Did they ever change your status on the HTC site? They still show my phone not being received.
Click to expand...
Click to collapse
Not that I ever saw. The first notice I got was my card arriving in the mail!
I have to send mine out on Tuesday before they deny me, lol.
blackout203 said:
I have to send mine out on Tuesday before they deny me, lol.
Click to expand...
Click to collapse
Do people have different deadlines? Mine is June 19th and the box is still sitting here next to my feet. I've just been too lazy to finish pack it up and send it out.
How do I get this in Canada with Telus?
They didn't mention it at store....
Sent from my HTC One using Tapatalk 2
Mine is sitting in Jacksonville waiting for delivery on Tuesday. Pretty sure i was the last person to order or something.
Sent from my Galaxy Nexus using xda premium