I happened to walk into Verizon today and got the OEM extended batter for $32 after taxes! I was taking my girlfriend to look at phones again and asked the rep if they had any in, he said yes, as a matter of fact we have a special going right now for them! Couldn't pass it up!
And, FYI I hate extended batteries, but this phone is a monster and we all know it needs the power! I am very pleased! I would suggest everyone try if they don't already have one!
Yep, I picked one up today also. They're 50% off.
Sent from my A100 using Tapatalk
They actually argued with me today. Told the guy to scan it and see, and then he's like, oh I guess they are on sale. Swear sometimes that verizon didn't want my money...
Sent from my Rezound using Tapatalk
I had no idea they were on sale, the rep handed it off to another rep and after my Military discount told me a different price. I told him the first dude said it was $29, he went to check and sure enough. Good thing the first guy mentioned it, otherwise I would probably have paid full price.
is it worth it? i'd have to cut one of my TPU cases to get it to fit lol
jayochs said:
is it worth it? i'd have to cut one of my TPU cases to get it to fit lol
Click to expand...
Click to collapse
I picked it up earlier around 2pm I put it in the phone to drain it(45% upon installing), and even with 4G outtage and LTE antenna on I am still at 12%... lol. It is now 11:11.
Edit: Another thing I like, the antenna contacts are metal rather than that paper like crap in the stock back. Also, this battery doesn't seem to get as hot.
Great news. I'll have to buy online now. Thanks
Edit
Can't find it online. I guess I'll have to stop in a store.
Sent from my newly unlocked Rezound.. Thank you HTC.
AtLemacks said:
I picked it up earlier around 2pm I put it in the phone to drain it(45% upon installing), and even with 4G outtage and LTE antenna on I am still at 12%... lol. It is now 11:11.
Edit: Another thing I like, the antenna contacts are metal rather than that paper like crap in the stock back. Also, this battery doesn't seem to get as hot.
Click to expand...
Click to collapse
paper? mine are metal i think lol
raider3bravo said:
Great news. I'll have to buy online now. Thanks
Edit
Can't find it online. I guess I'll have to stop in a store.
Sent from my newly unlocked Rezound.. Thank you HTC.
Click to expand...
Click to collapse
I got mine tonight from the Verizon corporate store at the Promenade in Scottsdale. It wasn't on the floor. They had to get it from the back.
Sent from my A100 using Tapatalk
They have been 50% since launch of Rezound, when I bought my stock Rezound battery for my Thunderbolt they were both on sale and have been since. You can get them online as well, if you get a work discount. Don't log in just go to check out.
Sent from my ADR6400L using XDA App
theyre not on their website at all... they took it down after the fiasco where people were getting them for like 5 dollars
Sent from my ADR6425LVW using XDA App
I would think this goes in the accessories sub forum. Just saying. And I got my battery around $30 when I picked up my phone on Nov 18. Definitely gives the phone a more solid feel. They sell cases that fit with the extended battery. And a holster also.
This wasn't an accessory discussion, this was a heads up to folks that they are on sale if they hadn't already known. Notice the broad general discussion? Weren't you threatening to block me? lol, get out of my thread troll.
Grnlantern79 said:
They have been 50% since launch of Rezound, when I bought my stock Rezound battery for my Thunderbolt they were both on sale and have been since. You can get them online as well, if you get a work discount. Don't log in just go to check out.
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
yeah, sucks that they won't give me the sale price and my 25% accessory discount...
Anyways, I have 2 of them now which means I should never have to plug my phone in at work again (or anywhere else for that matter).
nrfitchett4 said:
...which means I should never have to plug my phone in at work again (or anywhere else for that matter).
Click to expand...
Click to collapse
Eventually you WILL have to recharge your batteries, right?
Bought mine on Amazon when I bought my Rez, and I think I paid almost full price. Should have gone to a VZW store...
Sent from my Dell Streak 7 using Tapatalk
WookieFan said:
Eventually you WILL have to recharge your batteries, right?
Bought mine on Amazon when I bought my Rez, and I think I paid almost full price. Should have gone to a VZW store...
Sent from my Dell Streak 7 using Tapatalk
Click to expand...
Click to collapse
External battery chargers, now I never have to be plugged in.
Sent from my Kindle Fire using Tapatalk
My phone was pretty good on the stock battery, now I will keep it charged and in my truck for that off chance that my extended battery might die.
Thank for the info I also get 25% off of anything I buy so it should be pretty good deal then.
Sent from my ADR6425LVW using xda premium
They don't stack the discounts. You get the better of the 2 offers. I get an accessory discount too, but they couldn't apply it.
you can get just the battery for $15 from htcpedia. i got one case/battery and an extra battery so it's great
Related
I just got my rezound from Amazon wireless. I love the phone however I.have the light leakage and its already overheating. Do I.need to send it into Amazon or can I return it at a local Verizon store? I I've read both circumstances happening. Just wondering if anyone else has done either yet. Also if u send it in can u get a loner? This is my first Verizon phone. Thanks
I think you have to use amazon for the first 30 days then you can use verizon. It may be worth it to put up with it until verizon can help you.
eallan said:
I think you have to use amazon for the first 30 days then you can use verizon. It may be worth it to put up with it until verizon can help you.
Click to expand...
Click to collapse
Any way to confirm this. I suppose I can call tomorrow.I'm.stuck in class right now. If that's the case ill def wait the 30 days
I got both a Rezound and RAZR from Amazon. The Rezound is great, but I had some serious issues with the RAZR overheating and searching for signal. Called Amazon, they shipped me a brand new phone. Swapped SIMs, mailed the old phone back. Problem solved, and it didn't cost me a dime. Think shipping was 2nd day air.
EDIT: I also tried VZW first, because it would have been quicker, but they directed me to Amazon.
So they send one first... Have the replacement phones been without flaw or is it the same gamble. Might be better to wait the 30 days and use Verizon so I can check it...
Sent from my ADR6425LVW using XDA App
You might have the same problem with verizon. It's a gamble there too.
Sent from my Galaxy Tab 10.1
Well at the store you can check.it before you leave..
Sent from my ADR6425LVW using XDA App
The only reason I suggested waiting and using Verizon is that Amazon was backordered last time I checked.
Send back to Amazon. I just went through this and don't be afraid by the 2-5 week wait. They told. Me that and got an email a few days later it was being shipped.
Sent from my ADR6425LVW using XDA App
Delldorado said:
Well at the store you can check.it before you leave..
Sent from my ADR6425LVW using XDA App
Click to expand...
Click to collapse
What if it doesn't heat up until a week after you leave the store.
Sent from my HTC
LTE 4G Rezound
Now its 100% certain they send u the replacement first? Last time.I.checked it wasn't back ordered anymore.
And if it heated up I'd go back this one got hot.just doing the start up stuff. The leaking lights bothering me more than I expected too lol.
Sent from my ADR6425LVW using XDA App
Amazon is excellent for returns/exchanges hands down. I assume it will be the same process you request an exchange and they ship it out to you. They generally gave me overnight shipping for free (even on a saturday) to get me non-defective item. Then you just ship it back to them within a resonable time frame with the included label and you should be good to go.
You guys do realize Amazon will send you a brand new phone and if you wait 30 days Verizon cannot swap in store and will send you a refurbished phone thru the mail.
Sent from my ADR6425LVW using xda premium
jreed2560 said:
You guys do realize Amazon will send you a brand new phone and if you wait 30 days Verizon cannot swap in store and will send you a refurbished phone thru the mail.
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
Verizon has a 14 day policy normally, but now if you purchased the phone after 11-15 you have until Jan.
Wouldn't the phone have a warranty through htc as well? Sounds like ill be contacting Amazon tomorrow though. Thanks a lot guys. Hopefully that one doesn't have the light leak. Lol watch me have a new problem. Is rather have the leak than pink buttons and all the other problems I hear about...
Sent from my ADR6425LVW using XDA App
All of them have the light leak at the bottom. It is simply how it was designed. Sad really considering my Incredible S didn't have this issue.
Sent from my ADR6425LVW using XDA App
jreed2560 said:
You guys do realize Amazon will send you a brand new phone and if you wait 30 days Verizon cannot swap in store and will send you a refurbished phone thru the mail.
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
I watched my neighbor trade his out in the vzw store. It's all in how you talk to the manager.
jim_0068 said:
All of them have the light leak at the bottom. It is simply how it was designed. Sad really considering my Incredible S didn't have this issue.
Sent from my ADR6425LVW using XDA App
Click to expand...
Click to collapse
Read a post where someone contacted htc and they said the phone isn't supposed to do that. Is everyone here having the problem?
Delldorado said:
Read a post where someone contacted htc and they said the phone isn't supposed to do that. Is everyone here having the problem?
Click to expand...
Click to collapse
I'd be willing to bet that it was a CSA who probably doesn't understand what light leakage is. Between my 3 rezounds and everyone I have looked at in the stores you can see the LEDs through the bottom of the screen when the soft keys light up which is what is causing the bleeding. There is no way to fix it except by turning off the LEDs or by lowering their intensity to improve on the light leak.
Sent from my ADR6425LVW using XDA App
Went into verizon and they won't take the phone tho it sounds like I may as well deal with it. They really pissed me off though. I wanted to put on my work discount. Supposed to be 22% line 20% data. I called and reviewed online before I got verizon and the rep told me I would get the discounts. The store wouldn't discount my data because he claimed I need to have a 5gb data and hotspot plan. I was never told this and most likely wouldn't have canceled at&t during the penny sale. Anyone think I could complain enough to get this changed? Can't seem to find a phone number for them to save my life lol
Sent from my ADR6425LVW using XDA App
I want an extended battery but don't want just a mere 2750(especially for the price they are asking). I had a 4500 on my thunderbolt and would like something around there or better.
has anyone found anything like that yet?
I also do not want a huge extended so I am waiting in hopes of a smaller one.
Sent from my Rezound
didiwags said:
I also do not want a huge extended so I am waiting in hopes of a smaller one.
Sent from my Rezound
Click to expand...
Click to collapse
errr... no, i want a 'HUGE' one. i don't care if it doubles the physical size of the phone or not, just as long as it gives a sh** load of power so i'd be able to play games or watch movies all day. wee!
I don't want a different battery, I would just like to see slightly better life from this one. That being said, I haven't seen anything besides the 2750 either.
voxigenboy said:
errr... no, i want a 'HUGE' one. i don't care if it doubles the physical size of the phone or not, just as long as it gives a sh** load of power so i'd be able to play games or watch movies all day. wee!
Click to expand...
Click to collapse
Lol, I agree.
I have 2 of the 2750 batts because I bought them cheap with the phone, but I want the biggest one I can get too.
~John
voxigenboy said:
I want an extended battery but don't want just a mere 2750(especially for the price they are asking). I had a 4500 on my thunderbolt and would like something around there or better.
has anyone found anything like that yet?
Click to expand...
Click to collapse
30 is too much to pay for the stock extended battery?
Sent from my ADR6425LVW using Tapatalk
nrfitchett4 said:
30 is too much to pay for the stock extended battery?
Sent from my ADR6425LVW using Tapatalk
Click to expand...
Click to collapse
where've you seen it for $30?... cheapest i've seen it is at htcpedia.com for $39.99
Got mine from buy.com
Just the battery though, as I have an integration idea with my current otterbox defender case (and most of the stock backplate).
Sent from my HTC Rezound using Tapatalk.
voxigenboy said:
where've you seen it for $30?... cheapest i've seen it is at htcpedia.com for $39.99
Click to expand...
Click to collapse
Verizon in store. Half off all 4g batteries I believe
Sent from my ADR6425LVW using XDA App
Tenchi4U said:
Got mine from buy.com
Just the battery though, as I have an integration idea with my current otterbox defender case (and most of the stock backplate).
Sent from my HTC Rezound using Tapatalk.
Click to expand...
Click to collapse
good luck with the antenna
josephms89 said:
Verizon in store. Half off all 4g batteries I believe
Sent from my ADR6425LVW using XDA App
Click to expand...
Click to collapse
Through the end of the month according to my store. Sad though that they had no accessories on display for the rezound. They had to get them from the back
Sent from my ADR6425LVW using Tapatalk
ok so half off till the end of the month. cool.
oh and as far as.accessories on display, my local verizon only has iphone accessories out. everything else in the back.
I can also confirm that Verizon corporate stores should have this deal through December. When I went yesterday, one guy looked it up and said that the deal was no longer valid. As I was about to leave another employee suggested that the first "just scan it and see what happens". I got the deal. Apparently their system erroneously reports the deal as invalid, but it is valid...until Dec. 31st. So make sure you ask them to scan it!
After a month of nagging I finally got bumped up to the rezound for free. Well sort of, I was forced to pay $50 for the battery and battery cover plus next day shipping, but hey I'm not complaining!
So this is my first htc device and I was wondering what I can expect. I know bootloaders are locked unlike samsung devices, but that's pretty much it. If anybody could fill me in on some general knowledge I'd be forever grateful!
haha paid for battery/cover huh? that means they sent you a refurb, most likely i assume?
I am actually getting a Rezound shipped to me as well for a Charge replacement as well. My total came to like $30 with my discount for the battery and cover.
Yea these are basically refurb's or Certified Like New as they like to call them. So I should have mine early next week because I didn't pay for overnight shipping.
jayochs said:
haha paid for battery/cover huh? that means they sent you a refurb, most likely i assume?
Click to expand...
Click to collapse
Yeah, I'm getting a refurb which means no iBeats, but whatever. I'd end up loosing them in a week anyways.
They exchanged my buddies 3 month old Bionic for free for a brand new Rezound w/ accessories. Seems like they have found a way to make their money off people.
Sleek69 said:
Yeah, I'm getting a refurb which means no iBeats, but whatever. I'd end up loosing them in a week anyways.
Click to expand...
Click to collapse
Losing the ibeats? That's crazy talk lol
Sent from a Rezound, crappie camera included.
AtLemacks said:
They exchanged my buddies 3 month old Bionic for free for a brand new Rezound w/ accessories. Seems like they have found a way to make their money off people.
Click to expand...
Click to collapse
I don't think they really do it to make money because the woman I spoke with gave me the option to buy the battery/cover from somewhere like Amazon if I wanted.
Sent from my SCH-I510 using XDA App
If they give you a new device they lose money. Sending you a refurb with no battery/cover means they aren't losing anything, especially since you paid for your original device. The rep doesn't make commission selling you accessories so she had nothing to lose advising you about buying elsewhere. The point is, so many people have been trying to trade in their devices they have figured out a way to not take the hit from it.
I would try my hardest to get those iBeats. If you are getting the phone you should get all the accessories with it. This is not replacing a Rezound, which wouldn't ship the accessories.
Haha sucks to be you I got mine with everything free.
Sent from my ADR6425LVW using xda premium
I wouldn't be overly worried about the ibeats, they are nothing special except they are worth $100 if you go out and buy them.
~John
Why is everyone paying for batteries and stuff everything with mine was free they didn't charge me nothing plus overnight shipping.
Sent from my ADR6425LVW using xda premium
brisdaddy1207 said:
Haha sucks to be you I got mine with everything free.
Click to expand...
Click to collapse
Why would you post something like this??
brisdaddy1207 said:
Why is everyone paying for batteries and stuff everything with mine was free they didn't charge me nothing plus overnight shipping.
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
Not everybody was fortunate enough to talk to the angel of all tier 2 techs. And it was $30 for the back and battery. I paid the extra $20 to get overnight for those two. I wasn't going to be staring at a paperweight rezound for a week until I got the battery.
When i had an upgrade from citrus to the samsung continuum, they sent the phone free and i went to the vzn store and told em they didnt give me a back or battery, so it was all free
Sent from my ADR6425LVW using XDA App
I guess I will see what I end up getting. I read that some people had to pay for the battery and cover but they still got everything. So maybe that will be the case for me and I can just return the extra ones.
Sent from my SCH-I510 using XDA App
xceebeex said:
I guess I will see what I end up getting. I read that some people had to pay for the battery and cover but they still got everything. So maybe that will be the case for me and I can just return the extra ones.
Sent from my SCH-I510 using XDA App
Click to expand...
Click to collapse
Hopefully. I'll find out tomorrow!
I received mine yesterday and it was just the phone (with a back cover though) in the box. So I was a little disappointed, I was hoping I would get a "kit" like I did when I got my Charge as a replacement for my old Fascinate which came with everything including the retail box.
So I called and tried to see if there was a way I could get the kit and I was basically told that it all depends on what the manager that originally approved it agreed to (plus she said that she doesn't even think that there were any kits available from HTC). So what she did to offset the cost I paid for the battery and cover was to give me a $9.99 credit for each of my lines (2 lines) for 2 months. So basically I made money off of this since I only paid $32 with tax for the cover and battery and will be getting $40 in credits.
So I guess it is better than nothing, but I was hoping to get the iBeats headphones to try out.
jmorton10 said:
Why would you post something like this??
Click to expand...
Click to collapse
Cause he's a douche bag.
As title states, just wondering if anyone has gotten a refurb and if so do they send the phone with the back door. Most refurbs dont, but the inc2 did because the back door is needed for signal, as is for the Rezound so just wondering if this is so.
I bought the phone second hand, and I'm having over heating issues, the lady was an angel, she was great, she told me that it is showing no warranty, and then she asked if i bought it new, and i said no, a friend gave it to me.
next thing she asked was for my address!!
Refurb will be here on Wed. hoping it comes with new back door..
Why are refurbs shipped without back doors?
Yes it does. I got a refurb a couple of weeks ago because I couldn't stand the pink buttons and was hoping that a new one would fix the problem and it did come with a back door. Too bad it still didn't fix the pink led light problem lol.
Sent from my ADR6425LVW using xda premium
Yep, refurbs come with the back cover but not battery or ibeats.
Sleek69 said:
Yep, refurbs come with the back cover but not battery or ibeats.
Click to expand...
Click to collapse
What??? Is this only for replacing phones without a warranty?
no, refurb is a replacement phone while you're UNDER warranty.
So why would you not get a complete phone? I don't get it.
Yes they do... Mine did but the person that ordered it, didn't know it... The tech in the store said he didn't think they had refurbished devices yet..
Sent from my HTC Rezound using Tapatalk
You need one I have a brand new still in package I could sell you for $12
Sent from my ADR6425LVW using xda premium
The thunderbolt came with battery doors when you would get replacements.
Sent from my ADR6425LVW using xda premium
brisdaddy1207 said:
You need one I have a brand new still in package I could sell you for $12
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
That's with shipping.
Sent from my ADR6425LVW using xda premium
When I got my refurbished Verizon told me it wouldn't come with a back or battery. So they put in a order for both of those to come with my phone. Yet when my phone came I had two backs. So i think its safe to not order one even if they say it wont come with it.
feralicious said:
So why would you not get a complete phone? I don't get it.
Click to expand...
Click to collapse
dunno, cuz verizon is ****? they've always done this..i remember in like 2006 i had to get my old LG VX8100 replaced because an OTA made my phone not able to acquire cell signal anymore, so i brought it in and they gave me a refurbished, but i had to use my old battery and my old back cover. this is also how they send out phones whenever we order them for a customer in my store..gotta use your battery and battery door on most phones.
jayochs said:
dunno, cuz verizon is ****? they've always done this..i remember in like 2006 i had to get my old LG VX8100 replaced because an OTA made my phone not able to acquire cell signal anymore, so i brought it in and they gave me a refurbished, but i had to use my old battery and my old back cover. this is also how they send out phones whenever we order them for a customer in my store..gotta use your battery and battery door on most phones.
Click to expand...
Click to collapse
So if your battery or antennas go out you're SOL but maybe you'll end up with 2 unusable phones? lol.
Well at least now I know to keep both battery and door should something go wrong.
feralicious said:
So if your battery or antennas go out you're SOL but maybe you'll end up with 2 unusable phones? lol.
Well at least now I know to keep both battery and door should something go wrong.
Click to expand...
Click to collapse
I have been with ATT, Verizon, and T-Mobile. None of those companies when sending out a refurbished phone sent you EVERYTHING you got with the phone. All they ever send out is a new refurbished phone. Why would they send you a back plate and a batter if you already have them? Have a problem with those? You call and tell them that, then they can send you out a replacement. It's how companies save money.
fenixnr said:
... Why would they send you a back plate and a batter if you already have them? Have a problem with those? You call and tell them that, then they can send you out a replacement. It's how companies save money.
Click to expand...
Click to collapse
As I said... now I know to keep the battery and door if something goes wrong. Clearly I didn't know before this thread that I was supposed to which is why I was asking. The other part was a joke.
My refurb Bolts were shipped without battery doors or batteries. The Bionic the swapped me into, they shipped the battery and door separately. The Rezound they shipped to me to replace the Bionic came with the battery door already on it, but the battery shipped separately. I didn't get a charger or earbuds.
slim6596 said:
My refurb Bolts were shipped without battery doors or batteries. The Bionic the swapped me into, they shipped the battery and door separately. The Rezound they shipped to me to replace the Bionic came with the battery door already on it, but the battery shipped separately. I didn't get a charger or earbuds.
Click to expand...
Click to collapse
Thanks.
Sounds to me it's like the inc2 and will come with the back door.
I think this is because the back door is needed for signal.
slim6596 said:
My refurb Bolts were shipped without battery doors or batteries. The Bionic the swapped me into, they shipped the battery and door separately. The Rezound they shipped to me to replace the Bionic came with the battery door already on it, but the battery shipped separately. I didn't get a charger or earbuds.
Click to expand...
Click to collapse
On every thunderbolt I got for replacement and that would be three I've gotten a battery door.
Sent from my ADR6425LVW using xda premium
brisdaddy1207 said:
On every thunderbolt I got for replacement and that would be three I've gotten a battery door.
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
Ok. I wasn't trying to contradict anyone or say that's how it is for everybody, just posting my experience.
Hi folks,
I wanted to buy a new OEM black HTC Amaze 4G battery cover.
Does anyone know where I could get one that won't cost me an arm & a leg (not from e-bay thanks)?
Thanks,
stefnuts
http://www.amazon.com/dp/B006RETSJW/ref=cm_sw_r_an_am_ap_am_us?ie=UTF8
Sent by accident from my Amaze using Tapatalk
Edited by Moderator: [ebay link removed]
XDA prohibits posting links to external sites like eBay and Craigslist. Please take a few minutes to read the rules. Links in my sig.
heres ac heaper one sent from canada
Take a look on Telus Mobility web site...26 bucks after shipping.
joshlusignan said:
Take a look on Telus Mobility web site...26 bucks after shipping.
Click to expand...
Click to collapse
Really good find
I wish they had a white one though.
www.telusmobility.com/en/QC/htc_amaze_4g_acc/batteries.shtml
Heres a link for all the lazy ones.
Sent from my HTC_Amaze_4G using XDA
Was thinking of ordering one of these. Thinkthey ship to the US?
Sent from my HTC Amaze 4G using Tapatalk
If you call HTC they will ship you one for free, you get one free accessory of each type ie: battery, battery cover (any color) and I think sd card but I havent checked just call this number 1-888-617-1113
Sent from my HTC Amaze 4G using Tapatalk 2 Beta-5
You don't even have to pay for shipping just say your WiFi is not working correctly and your phone has been really squeaky and the back cover feels loose.
Sent from my HTC Amaze 4G using Tapatalk 2 Beta-5
Alan Corona said:
You don't even have to pay for shipping just say your WiFi is not working correctly and your phone has been really squeaky and the back cover feels loose.
Sent from my HTC Amaze 4G using Tapatalk 2 Beta-5
Click to expand...
Click to collapse
Awesome thanks.
Don't thank me hit the thanks button.
Sent from my HTC Amaze 4G using xda premium
Alan Corona said:
If you call HTC they will ship you one for free, you get one free accessory of each type ie: battery, battery cover (any color) and I think sd card but I havent checked just call this number 1-888-617-1113
Sent from my HTC Amaze 4G using Tapatalk 2 Beta-5
Click to expand...
Click to collapse
Used your idea, I dropped mine once with The case off dumb move on my part and got a small scrach. And then my keys scratched up the metal part around the camera lenses the one place the d30 case doesn't cover, 2 mins on the phone new cover on the way no questions no charge. I hit the thanks button. Good on HTC for that one. I didn't tell them it was because I messed it up of course
Just got off the phone with them. Worked great. Thanks for the heads up.
adamboyd83 said:
Just got off the phone with them. Worked great. Thanks for the heads up.
Click to expand...
Click to collapse
Same here. Just ordered today. Thank you!
Sent from my HTC_Amaze_4G using Tapatalk 2
Called the number, and got a replacement white back cover, USB cable/charger, and battery!
Super easy, took 3 minutes.
THANKED and THANKED.
NeonMonster said:
Called the number, and got a replacement white back cover, USB cable/charger, and battery!
Super easy, took 3 minutes.
THANKED and THANKED.
Click to expand...
Click to collapse
Yeah i think Im gonna do the same thing. Gonna sell the phone when I upgrade and it good to have extras.
NeonMonster said:
Called the number, and got a replacement white back cover, USB cable/charger, and battery!
Super easy, took 3 minutes.
THANKED and THANKED.
Click to expand...
Click to collapse
what exactly did you say to get all 3 at once? sounds like you went shopping LOL
mrmako777 said:
what exactly did you say to get all 3 at once? sounds like you went shopping LOL
Click to expand...
Click to collapse
Called the number. Told him the tech support guy that I had been having problems with the battery door being creaky, and going to Tmobile stores and them not being able to help.
He transferred me to the Parts & Warranty department. I told the rep the situation, that I have had problems with the battery door/housing being creaky, not staying locked to the phone.
She checked my warranty on the phone, and even though I just bought this phone used off craigslist, the warranty was still active. She informed me that we are able to get ONE FREE replacement of each type ONCE PER warranty of a HTC phone. Once you call in ONCE they mark your warranty on the phone, and won't let you call back again.
She said that I could get a free replacement battery door/housing, USB cable, SD card, and battery. So I told her i'd like one of everything I could get.
She said Okay, I got email confirmation, and next day it was shipped via Fedex. Will have the package next tuesday.
EXTREMELY happy considering, the housing goes for $30-60, the charger $10-20, the battery $15-25. I'm not even 100% sure i'll be keeping this phone, but now I can sell it as mint condition on ebay for at least 100 bucks more than I paid for it.
NeonMonster said:
Called the number. Told him the tech support guy that I had been having problems with the battery door being creaky, and going to Tmobile stores and them not being able to help.
He transferred me to the Parts & Warranty department. I told the rep the situation, that I have had problems with the battery door/housing being creaky, not staying locked to the phone.
She checked my warranty on the phone, and even though I just bought this phone used off craigslist, the warranty was still active. She informed me that we are able to get ONE FREE replacement of each type ONCE PER warranty of a HTC phone. Once you call in ONCE they mark your warranty on the phone, and won't let you call back again.
She said that I could get a free replacement battery door/housing, USB cable, SD card, and battery. So I told her i'd like one of everything I could get.
She said Okay, I got email confirmation, and next day it was shipped via Fedex. Will have the package next tuesday.
EXTREMELY happy considering, the housing goes for $30-60, the charger $10-20, the battery $15-25. I'm not even 100% sure i'll be keeping this phone, but now I can sell it as mint condition on ebay for at least 100 bucks more than I paid for it.
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They let you get an sdcard? They told me that one of each accessory that came in the box and I didn't have an sd card in the box so I didn't mention one when I called. Just the back cover and battery... I think I need to call back.
Sent from my HTC Amaze 4G using Tapatalk 2 Beta-5
You can only call once? Are you sure that's how it works?
I got a back cover, didn't think about asking for a battery, charger, and possibly a sdcard.
Sent from my HTC_Amaze_4G using XDA
xxquicksh0txx said:
You can only call once? Are you sure that's how it works?
I got a back cover, didn't think about asking for a battery, charger, and possibly a sdcard.
Sent from my HTC_Amaze_4G using XDA
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Click to collapse
I'm pretty sure you can call as many times as you need. It's just that you are allowed 1 replacement if each accessory that came in the box. I'm going to find out about the sd card seal today? I didn't get an sdcard in my box so I'm not sure they are going to send me one.
Sent from my HTC Amaze 4G using Tapatalk 2 Beta-5