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My new Lumia 800 arived yesterday and first impressions are very good. I've got a slight bug, when i scroll up or down in a list of items and then hold my finger on the screen, the list jitters up and down very slightly as if it can't work out where my finger is. Does anyone else have this problem?
EDIT: I've uploaded the videos to show what I mean.
Jittery screen with charger attached
Jittery screen at end of lists with no charger attached
yeoldgreat1 said:
My new Lumia 800 arived yesterday and first impressions are very good. I've got a slight bug, when i scroll up or down in a list of items and then hold my finger on the screen, the list jitters up and down very slightly as if it can't work out where my finger is. Does anyone else have this problem?
I'll try to get a video of it to make it a bit clearer.
Click to expand...
Click to collapse
I have only noticed this bug in some places when you are at the beginning or at the end of a list. For me to replicate the bug I have to scroll further so that the elastic effect comes in effect. So for me that small bug is pretty much never noticable. Just noticed it by chance. It never happens in the middle of a list for example. Just at the extreme ends when swiping further so the elastic list effect is applied and then hold my finger still.
dannejanne said:
I have only noticed this bug in some places when you are at the beginning or at the end of a list. For me to replicate the bug I have to scroll further so that the elastic effect comes in effect. So for me that small bug is pretty much never noticable. Just noticed it by chance. It never happens in the middle of a list for example. Just at the extreme ends when swiping further so the elastic list effect is applied and then hold my finger still.
Click to expand...
Click to collapse
Mine happens anywhere in a list. It seems to come and go though so I'll see how noticeable it is over the next week and if it gets worse then I'll take it back for an exchange.
I've noticed that too. But yesterday I recived the 11500 firmware update and now I'm not able to reproduce that anymore...
Gahgah said:
I've noticed that too. But yesterday I recived the 11500 firmware update and now I'm not able to reproduce that anymore...
Click to expand...
Click to collapse
I've not had a chance to update the firmware yet so I'll give that a try.
Gahgah said:
I've noticed that too. But yesterday I recived the 11500 firmware update and now I'm not able to reproduce that anymore...
Click to expand...
Click to collapse
I have a german t-mobile too. Haven't gotten the firmware upgrade yet though. Did you just get the update in Zune or did you do the "disconnect trick" to get it?
I can't replicate this on my Pink Lumia 800 with 11500...
I saw it on a video somewhere though before I bought it, so I was a bit nervous... But like I said... No such problem for me.
Hey guy. I just got mine from Nokia. The first thing I found out that the screen is flicking every where . Still on firmware 11451. So it seems like the firmware update will fix this problem. It does not really affect much, but I hope I could get the new firmware as soon as possible.
I've only had the issue when my phone is plugged in, and it is still present on 11500.
Rusty! said:
I've only had the issue when my phone is plugged in, and it is still present on 11500.
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Click to collapse
I haven't tried replicating it with a plugged in phone yet, I'll get back to you.
I've seen this problem before. It's a problem with the touchscreen controller, a grounding issue. It's mainly seen when on AC power, although this effect can be mitigated with a better power adapter. They might be able to fix it in software but it's a hardware issue.
Is nokia using a different controller than other companies for some reason? This issue is non existent on the majority of touch screen phones (I.E. the controller is built to work around the problem).
I often use an HTC A/C adaptor, and the jitter is still there.
Rusty! said:
I often use an HTC A/C adaptor, and the jitter is still there.
Click to expand...
Click to collapse
A good charger (which the HTC might not be), with a ground pin, can hide the problem but the only real solution is an algorithm that 'hides' the effect.
All capacitive touchscreen phones have the same basic problem, they've just programmed the touchscreen controllers so you never see it.
Rusty! said:
I've only had the issue when my phone is plugged in, and it is still present on 11500.
Click to expand...
Click to collapse
That's why it seemed to go away for me. It only does it inthe middle of a list when the charger is plugged in! It jitters around at the top and bottom of lists without a charger.
I've uploaded videos in the 1st post showing the screen bugs.
I contacted Nokia Support about the issue and they replied with a list of things to try.
A. Reboot your phone.
B. Reset the device.
C. Hardware reset.
D. Update software
If none of those work then you can send it to them via UPS and they'll look at it.
http://www.nokia.com/gb-en/support/troubleshooting/warranty?c=1
Seems like there is a problem when a charger is connected for me aswell, but only sometimes...
When I first tried it I couldn't even unlock my phone... But when I charged it last night it was completely fine without any jitter at all... Any idea why that is?
I used the same charger (Lumia original) and the same wall outlet and the same extension cord (between outlet and charger).
It's a charge/grounding issue. The screen detects changes in charge, if the ground level is changing then the measurements become erratic leading to the hitter. If the grounding is good then it is fine. It could just be that you aren't as charged as normal (maybe the air is more humid?)
Well... It's about 10c colder outside when I charged this time than last time...
Just a thought, do all Lumia 800 phones suffer from this problem or is it just a sporadic issue?
I allowed my Lumia 800 to fully discharge overnight. Next day, I plugged into the charger. 2 hrs later, still dead.... later that day, still dead. Next day, tried all sorts (including all in the Seida website as below) Still dead. Took it back. Returned to Nokia.
Anyone else with the same problem - it seems it might be a problem associated with software version (ie a fatal flaw). When I get it back I'm gonna fully discharge again & try to re-charge. If it bricks again, it goes back for a refund.
I'm interested if others have had the same issue, so a picture can be built of the extent of the problem...
http://www.seidea.com/2012/02/14/no...e-battery-drained-devices-cant-turn-on-issue/
Thanks!
Mine has gotten discharged once. Though it turned on as soon as I put the charger in.
Hold power button 15 seconds+.
nope...
Nope.... tried holding power button for >30 secs, tried all other button combinations as recommended. No joy.
Are you using USB power or wall outlet power?
USB...wall etc
Tried both for extended period (several hours) - absolutely nothing.
When connected via USB to my PC, and with dis / re-connecting the cable etc etc (as advised) it started to do a restore, got to 80% then died. The L800 then UTTERLY was bricked. A further day of trying to kick it into life led to nothing so it went back to Nokia. Am told to expect it back / replaced within 7-10 days (this from T-Mob where it's on contract).
I had the exact same problem with my girlfriends lumia and after reading all the posts from Nokia forum and tried everything but the one with the heating of the battery , nothing worked.
So here is the solution that worked for me: I used the USB cable with zune and placed the device on my laptop right in a warm place ) ( by mistake ) after 5 minutes it started and now I told my gf to never let the phone discharge to 0%
Hope this is helpfull to anyone , thank you
Sent from my Galaxy Nexus using XDA App
You might have hit this bug covered by anandtech: anandtech.com/show/5266/nokia-lumia-800-review-nokias-brave-new-foray-into-wp7/2
Sounds like they had to plug and unplug a few times to get it going.
demeics said:
I had the exact same problem with my girlfriends lumia and after reading all the posts from Nokia forum and tried everything but the one with the heating of the battery , nothing worked.
So here is the solution that worked for me: I used the USB cable with zune and placed the device on my laptop right in a warm place ) ( by mistake ) after 5 minutes it started and now I told my gf to never let the phone discharge to 0%
Hope this is helpfull to anyone , thank you
Sent from my Galaxy Nexus using XDA App
Click to expand...
Click to collapse
heating the phone works. Mine ran flat and refused to turn back on, I heated it with a hairdrier, plugged the USB in (attached to the mains) and it charged! Not sure how long I heated it for but it was HOT.
is it just me or....
... is it reasonable to have a device that:
(i) you have to fret about ensuring it's ALWAYS got some charge, or run the risk of killing it, and
(ii) you have to HEAT IT WITH A BL**DY HAIRDRYER to make it start... ?
The purpose of my post was to see if this is a random, could-happen-to-anyone, fault... in which case, OK, I'll have Nokia sort it... or is it a design fault that (i) I would expect to be sorted before (& certainly after) launch and (ii) means I would look to send the 800 back & select a different WP7 device.
Anyway I hope mine comes back in good shape & that's the back of the problem.
Still interested in other experiences. I'm NOT really interested in HOW people got over the problem (hairdryers, rapid plug/unplug / extended USB sessions etc) - that is now a moot point since I sent mine back. I AM interested in a straight poll on how many other people had this problem... ie is it a design issue?
Thanks!
... yes ccalpha!
Thanks for that anandtech url - that's exactly the issue. Nicely described as a 'reboot loop' - a Catch-22 where there's insufficient charge to kick start the boot / charging process so it shuts down. Exactly.
Just to add, I upgraded my 800 to the latest software version via Zune, 2-3 weeks ago, so I would say that this issue is NOT fixed by the current software.
piattj said:
... is it reasonable to have a device that:
(i) you have to fret about ensuring it's ALWAYS got some charge, or run the risk of killing it, and
(ii) you have to HEAT IT WITH A BL**DY HAIRDRYER to make it start... ?
The purpose of my post was to see if this is a random, could-happen-to-anyone, fault... in which case, OK, I'll have Nokia sort it... or is it a design fault that (i) I would expect to be sorted before (& certainly after) launch and (ii) means I would look to send the 800 back & select a different WP7 device.
Anyway I hope mine comes back in good shape & that's the back of the problem.
Still interested in other experiences. I'm NOT really interested in HOW people got over the problem (hairdryers, rapid plug/unplug / extended USB sessions etc) - that is now a moot point since I sent mine back. I AM interested in a straight poll on how many other people had this problem... ie is it a design issue?
Thanks!
Click to expand...
Click to collapse
It's kinda tacky of you to tell people that it's not ok to share their anecdotal experiences in a discussion based community.
You'd be better suited turning your thread into a poll rather than a conversation.
sorta a fair point... it is interesting to hear what people have to do to get their phones working again. But my point remains - i was clear i sent mine back and that I was interested in sensing the extent of the problem.
Thanks to all those who responded. I'm grateful. When I get my phone back and if it bricks again, I'll be sure to have a range of hair utensils ready...
http://media.xda-developers.com/images/smilies/smile.gif
battery
Actually a poll is what I wanted to establish. I'm interested in mapping battery problems to (eg) firmware or OS revision. It may be that battery problems are prevalent with a particular revision. As I reported, I had the latest OS and my battery failed me.
If there is a generic product issue, we owe it to ourselves to highlight it.
I agree that it's interesting to hear anecdotes of how people fixed (temp?) the problem but my point remains that we shouldn't have to go to such lengths to manage / resurrect / fix our nice shiny (expensive!) Lumia 800s...
battery itself is fine, try turning on airplane mode you will notice expected power consumption, iirc ~4% / 10 hours standby . either component related to radio is faulty ( and i doubt that) either nokia ****ed up something with power management ( and they are to stupid to manage to fix it)
I believe it's generally acknowledged that current crop of smartphones are pushing the limits of battery technology - witness the many forums (Nokia, LG, Apple, etc etc) where the issue of battery drain is debated.
While my L800 is in dock with Nokia for repair or whatever, T-Mobile loaned me a Nokia 2330 (not so smart-phone) and I've had it 4 days now, used it as I normally would use the 800 and it's still showing full battery.
Having said that, I suspect that the L800 is hungrier than many (for some reason) and/or there is a basic flaw that is still not addressed with latest FW...maybe I'm wrong.
So it looks like I'm suffering something similar:
Last night I was charging the phone, and it suddenly stopped being able to open any apps, attempting that just left it with a back screen with white 'loading' on.
Powered on an off, then the phone couldn't get any signal, and the app opening problem remained. Powered off, removed SIM and powered on. Phone shut itself down and has not powered on since.
Left it on charge for a copule of hours, both USB and two mains adaptors, nothing. Tried button combinations, nothing.
It appears to be a brick.
Great.
Rusty! Hmmmm sounds familiar. What version of firmware ? Did you update to the latest a couple of weeks ago?
Feels as though there's a bigger problem than just high battery drain with some devices.
Anyone from Nokia read this forum? ...And care to comment?
worst thing is that it seems almost every device is affected, this is really big fail from nokia. even their official forum has similiar threads
Hello nokia... Anyone there?
As many have said (& on the Nokia discussions) the 800 is a lovely phone, spoiled by serious battery problems.
I've had mobile phones for 20+ years (work and personal) and this is the first time I've had to return one for repair. The 800 IS a lovely phone & WP7.5 is excellent in the main BUT Nokia will suffer if users no longer trust this lovely device.
Mine is with Nokia for [repair / replacement]... I will test the one I get back very quickly after getting it home. If it fails again, it goes back for refund...
I picked up my first 920 from somewhere other than ATT. It initially had an small issue with its audio where the external sounds were not initially enabled. I did a hard reset to be sure, and both times it was off. Got past that and the phone seemed ok, until I unplugged it and hit the power button and it froze... HARD! No response from any button, or combination of buttons. I returned it and went to got the next one from ATT. This one started out perfectly, had no issue with sound. Then during a call it FROZE. Not as hard as the first one as connecting power and holding the <Volume Down> and <Power> buttons for 2-3 minutes finally rebooted it. That I have similar experiences with two phones says that there may well be something wrong the phone in general, and I am very surprised that I have not found it reported by others here. Have I missed something?
hvbelton said:
Have I missed something?
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Click to collapse
No, I don't think you have. The majority of them have been fine. In fact, mine has been perfect so far. Maybe the place you got yours got a bad batch?
n7slc said:
No, I don't think you have. The majority of them have been fine. In fact, mine has been perfect so far. Maybe the place you got yours got a bad batch?
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Click to collapse
Mine froze while trying to post using board express. It reboted and was fine. Other than that, no lockups since and I'm a heavy user.
I've also been having problems. After heavy use, it becomes very warm and tends to lock up.
I just uploaded a video to YouTube showing this.
http://youtu.be/x0KtZ7VCcTE
I can cause a hard freeze when jumping from bluetooth audio and back when nothing is selected to play. Other than that great phone..
Have this same issue with bluetooth - phone has locked up 4 times in two days. I didn't notice a correlation with nothing selected to play, so I'll check that. Typically I get into my car and the music just starts playing, and when I leave it pauses. Now it'll freeze when I get in and my car will say "Windows Phone operation not supported." After a minute or two (I usually power off the car stereo) the phone will come back with the song queued up at the top (as if I hit the volume). I hope this is addressed by the fix coming out in December.
Other than that the phone has been great - no issues.
Second Returned
I was in the middle of a conversation today and it just stopped. The call didn't drop, the phone just stopped, locked up hard for the second time. I return it and got a replacement (last day I could do it). It concerns me that there has not been more traffic about what seems to be a major issue with the 920
hvbelton said:
I was in the middle of a conversation today and it just stopped. The call didn't drop, the phone just stopped, locked up hard for the second time. I return it and got a replacement (last day I could do it). It concerns me that there has not been more traffic about what seems to be a major issue with the 920
Click to expand...
Click to collapse
There's loads of complaints about this problem on the Nokia support discussions website, but there isn't a single common cause. Some have SIM card problems while others are blaming specific apps. Whatsapp and Facebook are two examples as well as Nokia Drive + Beta. Others have reported their phones freezing up after using a wireless charger.
Personally, I reckon it's the WP OS isn't at all stable and needs a serious patch.
We bought 2 at once - the one keeps freezing and the other never froze once. Both are using BTooth. However both are randomly rebooting, which I know they are patching.
But I wonder if the freezes and rebooting are related?
Mine hasn't rebooted to my knowledge but it does regularly freeze. It froze again on Friday and now refuses to power back on. I've repeatedly tried the two button and three button resets but the phone won't even vibrate. I've left it on charge using two different charges and tried the wireless charging plate but it's still dead.
Looks like its off to repair then. Not a good few weeks with the 920.
We took the one phone back to have it replaced. ATT obliged because it was within 14 days.
Still freezes. Only happens when on BTooth in the car.
I really hope a software updates this because it is a deal breaker!
Try setting the highest data speed to 3G for a while and let me know if that helps...
Sent from my LT29i using xda premium
Mine freezes overnight when charging it with a wireless charger. every.single.time. Back to the store today as it is clearly defective, new one is already pre-ordered
Guys I have a strange problem with my lumia 920. When I use the phone while it's connected to the wall charger sometimes it's touchscreen becomes unresponsive. When I have to lock and unlock the phone using the power button everything again becomes normal. This happens quite a few times while charging.
Other than the above mentioned problem my phone froze once for which I had to do soft reset.
I want to ask is this happening with me only or others are experiencing it too.
And is there any solution to it??
Thanks in advance.....
Sent from my GT-N7100 using Tapatalk 2
Since installing the GDR3 preview my phone does some really strange things when sitting on the wireless charger. It's gotten so bad lately that I have to put it in vibrate mode at night to keep from waking me.
When I first set it on the charging plate, it wakes up and dings just like it always has. However, a short time after, it will start doing that same thing over and over again. The last few days I'll take a look at it when I get up in the morning and it's got multiple apps running. This morning it was the Pro camera and picture apps. Yesterday it was Facebook and email. The day before that it was multiple settings pages...
Weirdness abounds!
Anyone else experiencing this?
n7slc said:
Since installing the GDR3 preview my phone does some really strange things when sitting on the wireless charger. It's gotten so bad lately that I have to put it in vibrate mode at night to keep from waking me.
When I first set it on the charging plate, it wakes up and dings just like it always has. However, a short time after, it will start doing that same thing over and over again. The last few days I'll take a look at it when I get up in the morning and it's got multiple apps running. This morning it was the Pro camera and picture apps. Yesterday it was Facebook and email. The day before that it was multiple settings pages...
Weirdness abounds!
Anyone else experiencing this?
Click to expand...
Click to collapse
When you put it on the charger place it so that the bottom end where the speakers are line up with the edge of the charger where the LED is. Also make sure it is centered from side to side. The last update turned down the sensitivity of the NFC system which is what the charger and phone use to talk with each other. If it is not lined up just right the phone does not think it is on the charger correctly and is warning you. It also apparently will chime now when it reaches full charge. I have not found out how to turn that feature off. I assume you can't. I think this is limited to the AT&T release of Amber only.
Solarenemy68 said:
When you put it on the charger place it so that the bottom end where the speakers are line up with the edge of the charger where the LED is. Also make sure it is centered from side to side. The last update turned down the sensitivity of the NFC system which is what the charger and phone use to talk with each other. If it is not lined up just right the phone does not think it is on the charger correctly and is warning you. It also apparently will chime now when it reaches full charge. I have not found out how to turn that feature off. I assume you can't. I think this is limited to the AT&T release of Amber only.
Click to expand...
Click to collapse
Interesting...I have noticed that it doesn't do it on the charging plate I have in my office, only at home. Of course, I have a Fatboy charging pillow and if MS did make the signal weaker, then that may explain it. I'm going to pull the charging plate (standard Nokia) out of the Fatboy and try it tonight.
I'll report back, thanks.
i not notice any strange behavior... have wireless chargers Nokia CR-200 and Nokia DT-900
dxdy said:
i not notice any strange behavior... have wireless chargers Nokia CR-200 and Nokia DT-900
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Click to collapse
But you are not running the official AT&T Amber update that was sent to our phones OTA. As I said I think this is just AT&T adding their usual BS to a ROM to make it theirs.
i'm also running GDR3 on my 920, but i've got this "problem" from the beginning with one of my chargers...
interesting, where did you get that information about the weaker NFC singal? And are you shure, it does'nt work the other way around? (that the charger sends the signal/power to activate the NFC chip/tag on the phone?! seems to make much more sense to me)
What wireless charger model? Some of wireless charger has NFC inside and can use it to launch the app.
hisoft said:
What wireless charger model? Some of wireless charger has NFC inside and can use it to launch the app.
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Both are DT-900. Thinking about trying one of those models from eBay since they're larger than the Nokia.
Sent from my Nexus 7 using Tapatalk
n7slc said:
Both are DT-990. Thinking about trying one of those models from eBay since they're larger than the Nokia.
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
Did your model number wrong? I can't find DT-990 that be wireless charger.
hisoft said:
Did your model number wrong? I can't find DT-990 that be wireless charger.
Click to expand...
Click to collapse
Oops...fat-fingered it. Should be DT-900.
n7slc said:
Oops...fat-fingered it. Should be DT-900.
Click to expand...
Click to collapse
DT-900 do not have NFC inside. But to make sure. Did you try to turn tap+send off before charging?
I bought my Huawei MediaPad M5 8.4" android tablet back in 2019. It has given me almost no issues other than it started to slow down recently.
Before a trip I took, I fully charged it, powered it off, and put it in my bag. This was on a Thursday. A few days later on Sunday I went to use it and it would not power on. Plugging it into multiple known good chargers does nothing. It is showing zero signs of life (no vibration, no screen power). There is zero physical damage that I can see - no bends or cracks or anything. And the USB-C port still feels solid.
I've tried...
Holding the power button for 15-20+ seconds.
Holding the power button and volume down for 15-20+ seconds.
Holding the power button and volume up for 15-20+ seconds.
Holding the power button and volume up+down for 15-20+ seconds.
Tried charging it with multiple known good chargers.
Tried leaving it plugged into known good chargers for hours.
Tried the button combos above while plugged in.
Tried wiggling the power button, volume rocker, and the physical "home" "button" in case they were stuck and causing issues...
Even tried flipping the USB-C cable...
Tried adding some very light pressure to the power cable (like up/down/left/right) to see if it would give me a sign that the charging port was loose.
Have tried googling it, a lot, but seems like no one else has run into this issue.
I've tried all of the above many many times, on different days just hoping for any signs of life and got nothing.
Anyone else run into this and figure out what the issue is?
Thanks in advance for any suggestions/advice!
First off hats off to you for posting the perfect model of how to troubleshoot and then post your experience!
Sad to say I don't have / haven't had this issue. But I do want to ask obvious questions (at the pain of seeming obtuse) and propose one more (probably futile) step and one possibly fruitful.
Questions:
- You've wisely tried swapping chargers. Have you tried multiple cables? (I bet you did.) And did you try both USB-A to USB-C and USB-C to USB-C cables?
- Can I safely assume that when you call a charger a known good one have you used the same cable and charger combo with a different Android device (such as a USB-C equipped phone) to attempt charging the tablet?
- Do you feel as though the power button is actually moving when you press it?
Suggestions:
Try using a toothpick immersed in rubbing alcohol and gently probe around the USB connector. (Maybe there's some dust or crud blocking the contacts.)
This seems dopey but how long have you plugged in using a known good charger? I have succeeded with a hoplelessly old Samsung S3 and Nexus 7 tablet by leaving them charging for 24 hours.
In each case I walked away from the seemingly defunct device with a sense of resignation and disgust. Boy was I surprised to see that they were alive again! In those cases the devices had weak batteries and it took massive charging to get them to boot again-- and the battery life was poor once they actually booted. (My Nexus 7 is on my desk here begging to be put out of it's misery. It has a replacement screen, so it's been through rough times.)
FYI:
You mention that the tablet was gradually slowing down. If you ultimately succeed in breathing life back into it: have you periodically cleared the cache partition by booting into recovery. (I have to bet you did 'cause you have tested with the volume up + power key combination in troubleshooting.)
P.S.
I have also had mine since 2019. I have not noticed any significant degradation of battery life or unusual decline in performance. Periodic cache clearing has helped me. (And I think that silly defrag notication is probably an act of superstition. But I do let it function anyhow.)
Even if nothing I've said turns your day into sunshine, I hope at least it's reassuring that you're not screaming into the dark alone. Feel free to ask for more ideas if you have any more evidence to work with.
1st - Thanks for the quick reply! Definitely appreciate it!
- You've wisely tried swapping chargers. Have you tried multiple cables? (I bet you did.) And did you try both USB-A to USB-C and USB-C to USB-C cables?
- Can I safely assume that when you call a charger a known good one have you used the same cable and charger combo with a different Android device (such as a USB-C equipped phone) to attempt charging the tablet?
Click to expand...
Click to collapse
Yeah, tried different cables and power adapters and wall outlets. All are known to be good by plugging my phone in and getting it to charge. I did not try a USB-C to USB-C - I actually don't think I own one, hah. If I come across one I'll give it a try and update if that fixes it. Kinda tempted to go find one - maybe the extra juice will give it the extra kick it needs?? I've seen weirder things...
- Do you feel as though the power button is actually moving when you press it?
Click to expand...
Click to collapse
Yes. All of the buttons still have that tactile/responsive/click feel when pushing it in.
Try using a toothpick immersed in rubbing alcohol and gently probe around the USB connector. (Maybe there's some dust or crud blocking the contacts.)
Click to expand...
Click to collapse
Good idea! Will give this a try but currently out of rubbing alcohol. I did try (and forgot to list even tho I did this whilst making the list) using some compressed air around the buttons and around the charging port (making sure to keep the can up-right so I'm not freezing anything)
This seems dopey but how long have you plugged in using a known good charger? I have succeeded with a hoplelessly old Samsung S3 and Nexus 7 tablet by leaving them charging for 24 hours.
Click to expand...
Click to collapse
I didn't leave it plugged in overnight since the tablet isn't functioning properly and don't want to leave it charging whilst I'm sleeping in case it shorts or whatever. But I did have it on the charger, multiple times, for 2-6(?) hours at a time. It is plugged in now.
You mention that the tablet was gradually slowing down. If you ultimately succeed in breathing life back into it: have you periodically cleared the cache partition by booting into recovery. (I have to bet you did 'cause you have tested with the volume up + power key combination in troubleshooting.)
Click to expand...
Click to collapse
I have not cleared the cache partition via recovery. IF I get this thing alive again, will give it a try. I only mentioned it to highlight how little issues I've had and how completely out of the blue this no power issue is.
(And I think that silly defrag notication is probably an act of superstition. But I do let it function anyhow.)
Click to expand...
Click to collapse
Lol, yes. "We have cleared up 42kb of defragmented files" ... thanks MediaPad! /s lol
Even if nothing I've said turns your day into sunshine, I hope at least it's reassuring that you're not screaming into the dark alone. Feel free to ask for more ideas if you have any more evidence to work with.
Click to expand...
Click to collapse
Thanks again! I really appreciate you! The world needs more of you!!
I can report to have had the exact same issue with my Huawei MediaPad M5 8.4", battery went empty when the device was in the bag over a weekend, and I have not been successful in recharging or starting the device with any of the trouble shooting given in the above messages. The USB-C connector on the device doesn't feel any looser than on any other USB-C device that I own, and all the other devices recharge from all of the charger + cable -combinations that I've tried on this device.
Same device, same problem. Have tried all the above with no joy. Wondering if the battery has gone into deep drain so currently trying 4.2v @ 600mah 'trickle' for 24 hours. My device was new 1/1/20. Best tablet I've owned for performance, display resolution, battery life () and aesthetics. Damn shame if dead. There is a useful teardown vid here here but I can't find a replacement battery anywhere. If I have any luck on any front I'll post back.
Hello,
Same problem with same tablet. I've tried to replace battery and USB c connector and my tablet doesn't start.
I've tried many cables, many adapters, nothing work...
Did you find a solution with your problem?
@KindaIrish Did you find a solution?
etraga said:
@KindaIrish Did you find a solution?
Click to expand...
Click to collapse
Sadly no. If you or anyone does, I'd love to resurrect it!
Thank you for your answer. I've tried to change USB port and battery and still not working. I will test with another battery (the seller will send me another one).
etraga said:
Hello,
Same problem with same tablet. I've tried to replace battery and USB c connector and my tablet doesn't start.
I've tried many cables, many adapters, nothing work...
Did you find a solution with your problem?
Click to expand...
Click to collapse
You even replaced the battery AND USB-C connector and that didn't give it any life?!? That's surprising to me! Thanks for trying that and reporting results... the mystery continues...
A buddy of mine mentioned another piece of hardware that could have failed, I'll report back if he remembers what that was.
@etraga When you had it open, you obviously didn't see anything bad but did you take a real good close look around specifically checking for any signs of a short or corrosion or anything like that? Sometimes they are not always obvious or easy to see.
Two Questions for everyone having this issue:
1 - When was the last time your device worked? For me it was a few days before my original post; around March 24, 2022. Curious if all of ours died at basically the same time, but maybe didn't try using it for a few weeks/months?
2 - What country are you located? USA for me. Asking because I wonder if there is ANY relation to the Huawei ban in the US. Highly doubtful, but at this point who knows...
KindaIrish said:
You even replaced the battery AND USB-C connector and that didn't give it any life?!? That's surprising to me! Thanks for trying that and reporting results... the mystery continues...
A buddy of mine mentioned another piece of hardware that could have failed, I'll report back if he remembers what that was.
@etraga When you had it open, you obviously didn't see anything bad but did you take a real good close look around specifically checking for any signs of a short or corrosion or anything like that? Sometimes they are not always obvious or easy to see.
Two Questions for everyone having this issue:
1 - When was the last time your device worked? For me it was a few days before my original post; around March 24, 2022. Curious if all of ours died at basically the same time, but maybe didn't try using it for a few weeks/months?
2 - What country are you located? USA for me. Asking because I wonder if there is ANY relation to the Huawei ban in the US. Highly doubtful, but at this point who knows...
Click to expand...
Click to collapse
Yes I've replaced both, I found a battery from Deutschland and USB-c connector from China on AliExpress. Maybe one of them don't work, it's really weird...
I didn't find anything special when I open the tablet.
I'm from France and my tablet doesn't work since May or June.
Found this thread after replacing the battery of a Huawei AGS-W09 MediaPad did not change the symptoms:
Red LED is on, close to the selfie cam when plugged into charger.
LED goes dark when disconnected.
No other form of life provokable from the machine.
Last summer (I think it was August 2022) I realized a sharp drop in battery capacity that soon resulted in the status quo described above.
Pretty sure a battery change should fix it, but no, it didn't. Just saw naive me got the battery from Aliexpress, however, so maybe I got a bad one.
Your symptoms are little bit different aren't they?
FYI: I'm located in Austria, central Europe
Here another one , Huawei Mediapad 8.4 SHT_W09 . It wont turn in anymore
i was busy with loading a stock rom from Sd Card, but i think it had a lack off power, i had it frequently on the charger.
It was functioning well but i was playing around with other roms
It was unlocked and by far a great tablet, very solid and no loose connector or something like that
if i connect it to my pc i can hear that the USB connects.
hope to bring it alive and kicking...
Hans from Netherlands