Scratch all that as well, here's a quote from a Best Buy employee in this thread:
Quixion2008 said:
As a current Best Buy employee(Senior at Purdue University(Seasonal employee)...(the same on helping a good amount of this forum get grey docks ahead of schedule) I believe I can shed some light on this issue. Today while using our inventory management software (RSS) I looked up the grey 32 TF201. In BEST BUYS system the sku has been DISCONTINUED. This generally happens when we are no longer receiving that particular model of a computer or tablet physically in stores in the future. This is, in my opinion, not what is going on. As most have noticed the grey 32 prime has been pulled from BBY.com. Only the CG is even on the site. The grey was taken down and given a "secret sku" that was to be used for those who had pre ordered a CG and were given the opportunity to switch to grey. This sku has gotten out to the forums and has been being used to order grey 32 primes online through BBY.com. I suspect BBY is changing the sku so this can no longer be done, and giving the prime a dedicated sku for in store availability which should be occurring within the next 2-3 weeks.
The prime is here to stay.
-Quix
Click to expand...
Click to collapse
Also, I never knew this forum was fulled with /b/tards. Shoulda inb4 OP is a troll.
Scratch all that, just talked to a support rep. They're done manufacturing the First model of it. They've got a second model they're planning to roll out this month (just like ICS would be available before the end of the year). That would explain why Best Buy assumed it's done, discontinued the first version of the TF201. Perhaps a TF211? Feel free to call 'em up and ask if it's been discontinued. They should respond with something along the lines of Lol new model! Or something to that effect. Waiting for a supervisor to call me up tomorrow.
Just got off the phone the Best Buy.com floor manager, and *apparently* Asus is no longer manufacturing the Prime. I wanted to return it for a REPLACEMENT, and nobody could answer one simple question: Do you have one in stock to replace it with? I got to the supervisor and he simply told me it was done, gave me a direct number to Asus. He also told me to file an RMA and that Asus would try to fix it, and if they couldnt, then I'd get a same or better one.
Great.
I'm calling Asus to see what's up. I'll update the OP with more info. I want my damn Prime fixed...
I'd appriciate it if someone else called Best Buy to see if this true. Get to a live person, and ask for their supervisor. The guy I got was 'Micheal'. Be sure to ask for his name to see if it's the same guy. Thanks
lol.
Sure
that's because thing is littered with some minor manufactured defects.
oh well, at least it will go up in value
also I bet HASBRO had something to do with this too. Glad I got mines before the court ordered junction was put in place.
LOL, please don't tell me your gonna believe this? Then Asus will probably also be done.
Just delete useless threads like this, thanks.
One thing you should learn pretty quickly is to never believe anything a dumb store manager or CSR tells you.
Im guessing they think they are talking about the OG transformer.
Or did we bully Asus somuch it just up and quit the whole thing?
bwaaa ha ha WTF? BB employees are like VZW employees, I often know more then they do about their own products, thus I don't trust comments like this 1 bit.
i don't know guys, i think the Best Buy.com floor manager is a pretty reliable source...you didn't get to become "floor manager" for nothing....
Maybe the BB floor manager is sick n tired of dealing with all the botched prime exchanging?
I know I would be by now.
theizzardking said:
i don't know guys, i think the Best Buy.com floor manager is a pretty reliable source...you didn't get to become "floor manager" for nothing....
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Yeah, probably the OG Transformer.
How the heck would a BestBuy *floor manager* get wind of something faster than Endgaget, ITworld, Anandtech, The Verge and the rest of the technocrat blogosphere?
There is a higher probability of Bigfoot doing the Mambo in Time Square
He probably meant the TF101 original Transformer. It makes perfect business sense to phase out the TF101, now that it's replacement is coming to market.
the_game_master said:
lad I got mines before the court ordered junction was put in place.
Click to expand...
Click to collapse
Why is it "mines" and not "mine"?
robomo said:
How the heck would a BestBuy *floor manager* get wind of something faster than Endgaget, ITworld, Anandtech, The Verge and the rest of the technocrat blogosphere?
There is a higher probability that of Bigfoot doing the Mambo in Time Square
Click to expand...
Click to collapse
WOW...Bigfoot can Mambo?
LOL this is the funiest thing I read all day!!!
theizzardking said:
i don't know guys, i think the Best Buy.com floor manager is a pretty reliable source...you didn't get to become "floor manager" for nothing....
Click to expand...
Click to collapse
Are you KIDDING ME??? Best buy has launched more misinformation that the Counter-Spy's did in WWII.
I had one "E-Commerce VP tell me that ASUS Hasn't RELEASED the dock yet, it will be out at the END OF JANUARY, LOL! I had to tell him that my co-worker HAS one from Best Buy sitting on his desk, and he still doubted me. I had to point him to one of the "Dock Sources" thread here at xda.
He DID NOT become a floor manager by knowing ANYTHING about product releases, I will tell you that. Man that's funny!!!
I almost hurt myself laughing. HEHEHEHEHE! HAHAHAHAHA!
Sorry - it's my fault. All the tablets i buy go end of life about a week later
tdrussell said:
lol.
Sure
Click to expand...
Click to collapse
+1000
if anything bby doesn't have a proper in store stock date so their system is screwed up. no one on CS or at the store level has any idea of what's going on as far as manuf or actual stock beyond what their inventory system shows them, and that system is a piece of crap (unless they updated it significantly after i quit from there, which i doubt)
the only actually plausable thing one can take from this is they are for some reason giving the new batches a different sku and discontinuing the old one.
JoeyLe said:
Yeah, probably the OG Transformer.
Click to expand...
Click to collapse
I thought they are still making the original Transformer?
Yeah best buy also told me that Asus wasn't coming out with the Prime back in december.
Major bugs, horrible design flaw and dishonest sales tactics mixed together with a name that is clearly ripped off from hasbro will lead to its demise.
Prime could have been a real winner but Asus just couldn't live up to it.
They will probably stop making the current bugged out and defective units and redesign it with a plastic back and rename it to the Asus Tranny.
SmartAs$Phone said:
Are you KIDDING ME??? Best buy has launched more misinformation that the Counter-Spy's did in WWII.
I had one "E-Commerce VP tell me that ASUS Hasn't RELEASED the dock yet, it will be out at the END OF JANUARY, LOL! I had to tell him that my co-worker HAS one from Best Buy sitting on his desk, and he still doubted me. I had to point him to one of the "Dock Sources" thread here at xda.
He DID NOT become a floor manager by knowing ANYTHING about product releases, I will tell you that. Man that's funny!!!
I almost hurt myself laughing. HEHEHEHEHE! HAHAHAHAHA!
Click to expand...
Click to collapse
wow.... have i made myself look that stupid in the 20 posts i have here, or did i just misuse an emoticon? i thought the rolling of eyes implied sarcasm...but then you rolled your eyes at me? is that in jest? what if i do it now? does that deflect your sarcasm and reinstate my own? making you look like the fool?
boy, i'm really confused now....
haha....
Related
Just as the title says. It was an error and local stores WILL NOT be honoring a price match.
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http://androidcommunity.com/htc-flyer-on-sale-for-99-at-best-buy-fly-to-your-local-store-20111006/
Not that I think I'm entitled to a product at 1/3 the cost of its manufacture, but the tease is getting old...
(Not to mention, I really want to know how other people keep beating me to the punch. Are there really people out there that waste more time on gadget blogs/XDA than me?)
Well, I got two before the store opened at $99, saw geeksquad outside, asked a guy about it, and he offered to sell me early. Got home and saw the pricing error, I really hope the guy doesn't get in trouble, but I got two. I feel bad but is was an honest mistake.
Got one before store opened as well. 99....guess I got lucky.
Sent from my SPH-D710 using Tapatalk
I've always wondered what the laws/courts specifically say about situations like this. While I understand that businesses shouldn't be held to honest mistakes. What if a typo or printing error meant a car dealer had to sell all his cars for $1, he would obviously go out of business if he was required to honor the advertisement.
On the other hand, somebody can definitely claim intentional false advertising or a bait-and-switch type thing. Get people to the store, then say "Ohhh, it was a mistake . . . but why don't you buy it anyway for full price while you're here?"
I was told that i will be given credit of $200 for price adjustment this morning. Hopefuly they carry through with it.
Otherwise, I'm prepared to pay the $300 like I agreed to in the beginning. I just hope they don't eff things over like they have a reputation for doing.
Just bought one for 99.99 from a best buy "vending machine" in the las vegas airport!
Pretty lucky if I do say so myself.
I got one as soon as the store opened. They honored the shelf price, then took down the $99 tag.
They canceled my online order .
Sent from my PG86100 using Tapatalk
Ok, now they are toying with me. They just sent me a UPS tracking number for my order
Sent from my PG86100 using Tapatalk
Walked in at 9:55am. I grabbed the very last one. I saw people running in as i walked out lol! I still think the HP Touchad was a better steal at $99.
akira02rex said:
Walked in at 9:55am. I grabbed the very last one. I saw people running in as i walked out lol! I still think the HP Touchad was a better steal at $99.
Click to expand...
Click to collapse
No way. The Flyer is head and shoulders better than the Touchpad - no matter how good the Cyanogenmod group is, it will always be a hack. The Flyer is purebred Android through and through.
redpoint73 said:
I've always wondered what the laws/courts specifically say about situations like this. While I understand that businesses shouldn't be held to honest mistakes. What if a typo or printing error meant a car dealer had to sell all his cars for $1, he would obviously go out of business if he was required to honor the advertisement.
On the other hand, somebody can definitely claim intentional false advertising or a bait-and-switch type thing. Get people to the store, then say "Ohhh, it was a mistake . . . but why don't you buy it anyway for full price while you're here?"
Click to expand...
Click to collapse
It depends on the applicable consumer protection laws--those usually differ from state to state (not that greatly) but it is general practice to honor the advertised price. There's mostly case law on it, but it's arguable to a point.
Contracts was so long ago ...
This, the Touchpad firesale and especially the Amazon Fire (250k orders in 5 days) send the industry (and hopefully HTC) a clear message: people want low priced tablets.
Exactly... they expected me to pay the same amount on the tablet as I did for my laptop, which can perform better in every single category (even in battery life).
(Acer 4820TG with SSD)
And who cares about the "iPad killer?" It pisses me off how many companies and review sites use Apple as the standard for everything. The only reason why they're successful is that they actually use common sense when designing their products and they come out with products BEFORE everyone else (which I think is kinda important).
Just make an attractive device without the iPad's price tag!
Lucas0511 said:
This, the Touchpad firesale and especially the Amazon Fire (250k orders in 5 days) send the industry (and hopefully HTC) a clear message: people want low priced tablets.
Click to expand...
Click to collapse
Yes, and compared to the Flyer, the Fire is a slower and limited device. Your get what you pay for
The Flyer is a fine device at $300. Any lower has to be a loss, based on quality and features of the device.
sbrownla said:
It depends on the applicable consumer protection laws--those usually differ from state to state (not that greatly) but it is general practice to honor the advertised price. There's mostly case law on it, but it's arguable to a point.
Contracts was so long ago ...
Click to expand...
Click to collapse
Having to honor the advertised price is what I would think, from what little I know about the consumer protection laws. But it seems this kind of thing happens all the time, where retailers state that an advertised price was an error. I'm on Newegg's email list, and it seems like every couple months they send out a message saying so-and-so price was an error, and they apologize, blah blah. It would seem that these retailers would be out of business, if they had to honor every advertised price that was a mistake. And the mistake might not even be theirs, but the fault of an ad agency, typo in newspaper, etc.
I wonder if promptly sending out a correction helps their case? Conventional wisdom (which of course does not always apply to the law!) would seem to dictate that making a conscious effort to quickly inform the public of the error, would help deflect any claims of intentional false advertising.
What's crazy us that if you look it up via the mobile app, it is still listed at $99. I have mine already, but seeing that price is tempting.
Sent from GrandAdmiral's phone using Tapatalk.
I can't even purchase it on the mobile. I couldn't get pass the log in stage.
W00t!!!!!
Went to pick it up from best buy. Receipt said $99!
I contacted amazon to get info on my order and they told me that the prime was delayed due to technical issues so im tired of the rumor crap that asus keeps refusing is happening so I called asus and the lady said she didnt have any information so I asked who or which department will give me some info or I can speak to about this issue and she said no one...i said what does that mean she said...no one will speak to you on that matter mamm. I said that there's no one with asus that will speak to me regarding a product I am purchasing from them and she said that is correct...
now what tablet do you guys recommend?
The Asus Transformer Prime.
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With these useless threads. Really.
skeptikal said:
The Asus Transformer Prime.
Click to expand...
Click to collapse
This.
(10char)
I recommend the iPad 2, because OF COURSE if you call Apple you'll get directed to someone who will answer questions about backordered and/or not-yet-shipping Apple products. Apple is absolutely, completely, perfectly transparent with their users and are happy to talk to ANYONE about future plans, ongoing issues, etc.
So, yes: iPad 2. Definitely.
Probably because Asus isn't deal with you, they are dealing with vendors, and you won't get any information unless you're a vendor.
I'm a CUSTOMER I'm more important than a vendor without "me" the customer they don't exist!!!
I wasn't asking for a ship date or anything I was trying to tell them another vendor was saying asus delayed due to technical issues I WAS TRYING TO HELP THEM!!!
Angel7777 said:
I'm a CUSTOMER I'm more important than a vendor without "me" the customer they don't exist!!!
Click to expand...
Click to collapse
Without ALL customers they don't exist. Without you? Eh, they'll be fine.
By the sound of your posts, I feel quite confident that you asked all of the right questions in all the right ways to make them want to help you in any way that they could. However, Asus is hellbent on losing every customer it has one at a time by conspiring to withhold any and all information related to or concerning the Transformer Prime.
Wow, people are really getting edgy with this whole situation with Transformer Prime.
Seriously, take a deep breath and just wait for the device to come. Its not like Asus is giving them away for free, you are paying the money and you will get it soon enough. If there is a delay, they will tell their distributors and retailers who will then relay the information to their customers..
Angel7777 said:
I'm a CUSTOMER I'm more important than a vendor without "me" the customer they don't exist!!!
Click to expand...
Click to collapse
Actually, ASUS doesn't sell directly to end users, so their customers ARE the retailers. That's who they're set up to deal with, and that's why you didn't get directed to anyone.
skeptikal said:
Without ALL customers they don't exist. Without you? Eh, they'll be fine.
By the sound of your posts, I feel quite confident that you asked all of the right questions in all the right ways to make them want to help you in any way that they could. However, Asus is hellbent on losing every customer it has one at a time by conspiring to withhold any and all information related to or concerning the Transformer Prime.
Click to expand...
Click to collapse
Hey butt I put it in quotes meaning customers read it next time!
Angel7777 said:
Hey butt I put it in quotes meaning customers read it next time!
Click to expand...
Click to collapse
Were you calling me a butt? Or did you mean "Hey, but I put it in...'? I will be sure to read your posts much more closely next time. How embarrassing for me.
As I said I didn't want info I was trying to give them info...does anyone read or does people just skim...I didn't care when I got it I am PO'd that they spoke like that when I was trying to give them info...they could have said thank you we will pass it to the appropriate people weather they did or not...
I don't shop at BB for rudeness...one of their people refused to match a price I told him fine...his boss came up and asked what I wanted and he told his boss what I wanted and stopped his boss from approaching me saying I know her she'll be back tomorrow...
Angel7777 said:
As I said I didn't want info I was trying to give them info...does anyone read or does people just skim...I didn't care when I got it I am PO'd that they spoke like that when I was trying to give them info...they could have said thank you we will pass it to the appropriate people weather they did or not...
Click to expand...
Click to collapse
They probably should have put you through to the corporate offices right away in my estimation...Very important info that Amazon is slandering Asus. I can't wait to read about it in Business Weekly. No sarcasm intended in this particular sentence.
Angel7777 said:
I wasn't asking for a ship date or anything I was trying to tell them another vendor was saying asus delayed due to technical issues I WAS TRYING TO HELP THEM!!!
Click to expand...
Click to collapse
How nice from you... I guess they really need your help... I wonder why they didn't ask you for help in the first place...
Sent from my Desire HD using Tapatalk
Angel7777 said:
I don't shop at BB for rudeness...one of their people refused to match a price I told him fine...his boss came up and asked what I wanted and he told his boss what I wanted and stopped his boss from approaching me saying I know her she'll be back tomorrow...
Click to expand...
Click to collapse
And did you come back? Just asking...
Just call them back and tell them that you're the southern california Best Buy district manager and you need an update.
skinien said:
Just call them back and tell them that you're the southern california Best Buy district manager and you need an update.
Click to expand...
Click to collapse
Funny thing is, even then you might not get a response. The retailers all have buyers who deal with ASUS, and they've probably established long ago that only those buyers should interact with ASUS directly. Nothing could create a flustercluck quicker than every store from a retail chain calling manufacturers asking about upcoming stocking levels and such.
I'm betting the Best Buy stores call Best Buy HQ, and then Best Buy HQ calls ASUS. The information is then passed back to the stores.
I had first noticed that while docked I had this flickering while closing the tab. It appears there is something totally wrong with this unit. Today I was playing zen pinball and i pressed hardly for the right flipper and this screen flickering again. Starting with the bezel when I apply pressure to the right bottom part of the tab the screen flickers into white. I don't think it is a common issue.
Sent from my Transformer Prime TF201 using xda premium
ok. just return it then. end of story
demandarin said:
ok. just return it then. end of story
Click to expand...
Click to collapse
Solved. End of topic, mod please close it.
I find I can replicate screen flickering just by tapping the recent items button after having a dozen apps/pages stored there.
A reboot fixes it but it comes back later.
ToneyEricsson said:
I find I can replicate screen flickering just by tapping the recent items button after having a dozen apps/pages stored there.
A reboot fixes it but it comes back later.
Click to expand...
Click to collapse
Not the same here. Yours must be DEFECTIVE..
Ok, every product has a small percentage of defective devices. Besides the other issues, THIS is that small group. Return it, it's that simple. They will send you a new one. No need to create a topic to vent your anger when there is a very simple solution.
Wait wait wait.....no nobody is allowed to complain??? If it's a valid concern that doesn't seem right.
peare said:
I had first noticed that while docked I had this flickering while closing the tab. It appears there is something totally wrong with this unit. Today I was playing zen pinball and i pressed hardly for the right flipper and this screen flickering again. Starting with the bezel when I apply pressure to the right bottom part of the tab the screen flickers into white. I don't think it is a common issue.
Sent from my Transformer Prime TF201 using xda premium
Click to expand...
Click to collapse
Mine dID something like this after exiting a game. This was a couple of days after ICS installed. I did a couple of reboots and it disappeared. Never did it before ICS and has been good since. I marked it up to ICS and program issue. Prime is working great now and even the same game works fine. Hopefully it is something similar.
Sent from my Transformer Prime TF201 using Tapatalk
sdelliott31 said:
Wait wait wait.....no nobody is allowed to complain??? If it's a valid concern that doesn't seem right.
Click to expand...
Click to collapse
People certainly can complain, but it would be much more useful if the issue was in the name of the thread instead of just having a trolly URGH MY PRIME IS SUCH A PIECE OF CRAP title. Why would anyone wanna help someone who's insulting the device he's asking help for?
Did you try a reset, uninstalling the app and reinstalling?
Sent from my Transformer Prime TF201 using xda premium
Heerocon said:
People certainly can complain, but it would be much more useful if the issue was in the name of the thread instead of just having a trolly URGH MY PRIME IS SUCH A PIECE OF CRAP title. Why would anyone wanna help someone who's insulting the device he's asking help for?
Click to expand...
Click to collapse
Ok true. However most are told to read before they post. If you read in this forum, you get about two pages before, uggghhh I hate this piecer lol.
Joeyle: just to be fair, I remember in the wifi thread you being one of the loudest Asus bashers. I can pull up posts if you want. I'm just saying. Give other people a chance too, as you were given.
What is wrong with people who throw flames to someone complaining about an item spent that much. Don't worship companies which screw you with defective units, false advertisement and all. Then you become not different from Apple worshippers.
Sent from my Transformer Prime TF201 using xda premium
The Complaint System Works
How quickly everyone forgot about the bootloader, the whole Prime community sang the loudest compaint campaign that made Asus change their mind about the lock. Let's give those with valid reasons the room to voice their concerns, not getting any answer or support will only lead to fans losing their Prime esteem and leaving the fold.
sdelliott31 said:
Joeyle: just to be fair, I remember in the wifi thread you being one of the loudest Asus bashers. I can pull up posts if you want. I'm just saying. Give other people a chance too, as you were given.
Click to expand...
Click to collapse
That's not true. I only was angry when the rumor was that the Prime was being discontinued for another tablet (TF700) however that isn't true in the end.
micaman said:
Not the same here. Yours must be DEFECTIVE..
Click to expand...
Click to collapse
LOL...arent they all defective!
Up today I hated Apple. My next tablet will be Ipad3.
I am just joking. I'll wait for the next Samsung. I am not an Acer guy, and although I have huge respect for Asus in the PC area (for the last 17 years my mainboards had always been Asus, 7 note and netbooks including TM91 and I recently bought the Zenbook) i lost my trust in the Android arena. I returned TF1 in a week because of terrible light bleeding, and now this. I thought mine was perfect except GPS but after 3 weeks of use now I discover the screen issue. I was really sorry to see Samsung not giving any hints about its next tablet in CES 2012. I had 2 Acer notebooks with huge problems, so it is not my brand. It means I'll wait some time and am very sorry for selling GTab 10.1.
Sent from my Transformer Prime TF201 using xda premium
))
bex said:
LOL...arent they all defective!
Click to expand...
Click to collapse
LOL....what do you consider defective? Oh, you must mean the GPS.. no where did Asus claim that GPS reception on this unit would perform on par or better than the original, you just assumed it. Not up to your standards then return it.
sdelliott31 said:
Wait wait wait.....no nobody is allowed to complain??? If it's a valid concern that doesn't seem right.
Click to expand...
Click to collapse
It's definatly a valid concern. I'm just wondering why we have threads with people just venting. It's a VERY easy fix. If Asus didn't fix it, THEN he should vent, I would too. I just feel like Asus deserves the benefit of the doubt on this. Don't blast a company if you haven't even tried to work out the issue.
micaman said:
LOL....what do you consider defective? Oh, you must mean the GPS.. no where did Asus claim that GPS reception on this unit would perform on par or better than the original, you just assumed it. Not up to your standards then return it.
Click to expand...
Click to collapse
This is one of the most ignorant statements on this forum.
So when you bought your garmin nuvi which says gps on the box and you cant use it within 50 feet of any structures or trees, that to you is acceptable because the box does not state "it works".
GPS printed on my prime box, meaning GPS should work ALL the time, not on Sundays at 3pm wearing a blue tie and purple pants. GPS should work as GPS is expected to. Outside with clear skys should not display can not locate satellites...
mikevipe said:
This is one of the most ignorant statements on this forum.
So when you bought your garmin nuvi which says gps on the box and you cant use it within 50 feet of any structures or trees, that to you is acceptable because the box does not state "it works".
GPS printed on my prime box, meaning GPS should work ALL the time, not on Sundays at 3pm wearing a blue tie and purple pants. GPS should work as GPS is expected to. Outside with clear skys should not display can not locate satellites...
Click to expand...
Click to collapse
Mine can, you have a defective one?
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Hi
I was so excited to get my Prime today. My folks got it in the Netherlands during a business trip. I am in South Africa.
Update: For those saying I should ship it back. I got a quote. 5 days delivery, 1 way cost R3000 (around 350 euros).
Update 2 (29/01/12): Got the receipt from my parents. It appears the reseller does have a local presence, so I will try go via them first.
Update 3 (30/01/12): The reseller also did not offer any viable solutions. Tablet now booked in ASUS Service Centre for repair. No ETA given.
Update 4 (07/02/12): Repair center still waiting on ETA for parts delivery. They are also trying to get a replacement, but it seems they cannot find stock. Asus Support failing to respond to any emails I sent them.
Update 5 (09/02/12): Still no word from either LetMeRepair (repair center) or ASUS. Status remains the same. Posted a message on the ASUS FB wall. Hopefully someone will answer me.
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For the record: https://www.facebook.com/ASUS/posts/243226189093666
Update 6 (9/02/12): After getting no response from ASUS yet again. I contacted the escalations manager at the repair center. She was very helpful and get the vendor manager of ASUS (I guess this one the top ASUS person in South Africa, as they dont seem to physically exist otherwise). The vendor manager told me ASUS is still waiting on parts, and still cannot give an ETA on when these part will be available. I told him I found this shocking as they could not even found out a lead time for spare parts like pretty much any electronic supplier does. He told me that he will contact me the next morning with an answer or possible alternative solutions. (Side note: this RMA out of stock issue is becoming more prevalent now and have seen the same story a few times on this site now)
Final Update (16/02/12): After lots of *****ing and chasing ASUS, I finally got my unit back. They used an LCD from another returned unit. 1 dead pixel in top right corner, but otherwise fine. Minimal lightbleed.
So turning on, I got this:
Honestly, I am shocked at the standard of quality control of ASUS. How can this happen?
Nevermind the fact, they will likely only repair this, seeing as I am not able to fly back to the Netherlands to get it replaced. And that it will likely take months for them to fix it...
I will take it into the ASUS service centre to see how screwed I am...
That really sux. Did you try a reboot or factory reset to see if it gets cleared? Does your device have any signs of being dropped or any damage of any kind?
Seriously - is it really necessary to open a thread for every damaged Prime? Return it, get your money back.
Fin.
Cortical said:
Seriously - is it really necessary to open a thread for every damaged Prime? Return it, get your money back.
Fin.
Click to expand...
Click to collapse
Damaged? Nothing is damaged, it is just broken.
Dont you have better things to do?
Edit: Feel free to pay me 2000 euro for a return flight.
demandarin said:
That really sux. Did you try a reboot or factory reset to see if it gets cleared? Does your device have any signs of being dropped or any damage of any kind?
Click to expand...
Click to collapse
No damaged whatsoever.
Applying light pressure at the bottom of the line on the bezel area makes some vertical lines go pink.
Why 2000 euro for return flight? Package it up and overnight it back to the store and get a replacement overnighted back to you at max 5% of that 2000 euro plane ticket!
Okay, I understand there are a certain amount of problematic Primes out there. I understand Asus support can be a painful process to go through as well. However, I am starting to get annoyed with everybody and their brother making a new thread when they get a defective Prime. Simply return your Prime to the store if you're not satisfied with it and be done with it.
Thank you.
Sent from my Transformer Prime TF201 using xda premium
theeggman said:
Okay, I understand there are a certain amount of problematic Primes out there. I understand Asus support can be a painful process to go through as well. However, I am starting to get annoyed with everybody and their brother making a new thread when they get a defective Prime. Simply return your Prime to the store if you're not satisfied with it and be done with it.
Thank you.
Sent from my Transformer Prime TF201 using xda premium
Click to expand...
Click to collapse
I disagree, statistical information about a brand new but flawed product is important for potential consumer information. if you're not concern just move on please.
bex said:
Why 2000 euro for return flight? Package it up and overnight it back to the store and get a replacement overnighted back to you at max 5% of that 2000 euro plane ticket!
Click to expand...
Click to collapse
No no, it needed to be something unrealistic
aa
theeggman said:
Okay, I understand there are a certain amount of problematic Primes out there. I understand Asus support can be a painful process to go through as well. However, I am starting to get annoyed with everybody and their brother making a new thread when they get a defective Prime. Simply return your Prime to the store if you're not satisfied with it and be done with it.
Thank you.
Sent from my Transformer Prime TF201 using xda premium
Click to expand...
Click to collapse
Given less the fact that probably less than 1% of TP purchasers know this site exists, it gives a good rough measure of the failure rates. Remember the launch version of the 360? 25% failure rates are about 5x's industry standards for electronics failure rates. Seems we're looking at some similar situation with the Prime. If you don't like the thread, skip it.
chamberc said:
Given less the fact that probably less than 1% of TP purchasers know this site exists, it gives a good rough measure of the failure rates.
Click to expand...
Click to collapse
Trying to estimate failure ratios and rates from a message board is not scientific and doesn't even follow standard methods of gathering statistics...
The only way to even estimate the real failure rate if is ASUS releases their numbers, since they have the raw data.
hairdewx said:
Trying to estimate failure ratios and rates from a message board is not scientific and doesn't even follow standard methods of gathering statistics...
The only way to even estimate the real failure rate if is ASUS releases their numbers, since they have the raw data.
Click to expand...
Click to collapse
This 1000x
This isn't a support forum. you got a defective product. Talk to your retailer and get a replacement. Why make a thread about it? What are you expecting anyone to say other then "sucks, get a new one or a refund"
bex said:
Why 2000 euro for return flight? Package it up and overnight it back to the store and get a replacement overnighted back to you at max 5% of that 2000 euro plane ticket!
Click to expand...
Click to collapse
If only it was... 5 day delivery, around 350 euro via TNT.
damaged prime
leppie said:
No damaged whatsoever.
Applying light pressure at the bottom of the line on the bezel area makes some vertical lines go pink.
Click to expand...
Click to collapse
this happened with my tf201. If i held/applied pressure to bottom right of tablet, wholre screen would fade white, almost like someone put a 75%opacity paper over top of the screen. it got returned and Bestbuy shipped out new one
RMA has been completed. First post updated.
Wow, they didn't even test it? Or else it happened in transit which I doubt.
Evo_Shift said:
Wow, they didn't even test it? Or else it happened in transit which I doubt.
Click to expand...
Click to collapse
One will never know. Perhaps it was one of those real flukes.
All good now, and me happy
**** you Asus. $500 for this utter piece of **** tablet. I can't use gmail, email, maps, calendar, widgets, no games at all, pretty much ANYTHING, because everything just hangs after a few seconds. I've waited since last December, one update after the other, even went through a month long RMA, so far no sign of improvement. With the last bits of patience left I'll wait for the jelly bean update... and then if the prime still sucks - I'm going to punch a hole in this thing with a hammer, apply the baseball bat treatment office space style, and post pictures of it here.
Rant from my Transformer Prime TF201 using xda app-developers app
attila123456 said:
**** you Asus. $500 for this utter piece of **** tablet. I can't use gmail, email, maps, calendar, widgets, no games at all, pretty much ANYTHING, because everything just hangs after a few seconds. I've waited since last December, one update after the other, even went through a month long RMA, so far no sign of improvement. With the last bits of patience left I'll wait for the jelly bean update... and then if the prime still sucks - I'm going to punch a hole in this thing with a hammer, apply the baseball bat treatment office space style, and post pictures of it here.
Rant from my Transformer Prime TF201 using xda app-developers app
Click to expand...
Click to collapse
Cool story bro!
attila123456 said:
**** you Asus. $500 for this utter piece of **** tablet. I can't use gmail, email, maps, calendar, widgets, no games at all, pretty much ANYTHING, because everything just hangs after a few seconds. I've waited since last December, one update after the other, even went through a month long RMA, so far no sign of improvement. With the last bits of patience left I'll wait for the jelly bean update... and then if the prime still sucks - I'm going to punch a hole in this thing with a hammer, apply the baseball bat treatment office space style, and post pictures of it here.
Rant from my Transformer Prime TF201 using xda app-developers app
Click to expand...
Click to collapse
Or you could sell it on ebay and donate the money to a charity that you feel could use it...
attila123456 said:
Rant from my Transformer Prime TF201 using xda app-developers app
Click to expand...
Click to collapse
Obviously the xda app works fine.
Sent from the matrix. (or my phone)
RAM Manager PRO with profile hard gaming fixed all my problems ! I was like you since january... Using that app and slide out apps from recent apps list when I finish using them, gives me 0 crashes.
Try It man !
Good luck !
Enviado desde mi Transformer Prime TF201 usando Tapatalk 2
what an asinine, garbage, crybaby, meaningless post. sounds like you have a lemon. and in the minority.
take your ranting elsewhere. no one here cares.
reported.
kingdazy said:
what an asinine, garbage, crybaby, meaningless post. sounds like you have a lemon. and in the minority.
take your ranting elsewhere. no one here cares.
reported.
Click to expand...
Click to collapse
Why shouldn't he be able to let off a bit of steam after waiting nine months for updates to fix his problems and going through a lengthy RMA process that still didn't fix the issues he's having. It sounds like his Prime is unusable in it's current state which is unacceptable for a $500+ product. I'm sure the stories of being upgraded to an Infinity or being given a full refund doesn't help the situation either, it saddens me to see other people given a get out of jail free card when I'm left with a product I find sub-par from a technical standpoint that I have no way of getting rid of.
Moothead2 said:
Why shouldn't he be able to let off a bit of steam after waiting nine months for updates to fix his problems and going through a lengthy RMA process that still didn't fix the issues he's having. It sounds like his Prime is unusable in it's current state which is unacceptable for a $500+ product. I'm sure the stories of being upgraded to an Infinity or being given a full refund doesn't help the situation either, it saddens me to see other people given a get out of jail free card when I'm left with a product I find sub-par from a technical standpoint that I have no way of getting rid of.
Click to expand...
Click to collapse
I do think he was overly harsh against folks who have problems and cant help themselves. However I got the same weak wifi laggy prime everybody else with problems had, I just did something about it instead of waiting too long to return it and crying the blues. If my college student kid came to me and said I got some tech that is unusable as is but I waited too long to return it. I would ask her whose fault is that?
Instead of giving us that excuse on why you haven't applied a hammer to it yet due to wait on upcoming JB release.
Why don't you just go to ASUS and download the 4.1 JellyBean update for TF300 and install in on your TF201.
Whilst I agree that's what should happen, many people either naively hoped for future fixes and so kept it as it would be a struggle to get another at the time or like myself were unaware of some of the issues until it was too late (I had less than a week since I bought it abroad from a shop that doesn't operate over here). I wasn't able to compare the WiFi since I didn't know where the router was in the Villa I was staying in and had no other device to compare it to so was ignorant to the WiFi problem which I guess you could partly blame me for for not checking online. Many aren't willing to open their Prime's like you did (A move I may try if the WiFi is still poor after my RMA) to fix their issues out of fear of another issue coming up and then not being able to RMA it for that issue.
Moothead2 said:
Whilst I agree that's what should happen, many people either naively hoped for future fixes and so kept it as it would be a struggle to get another at the time or like myself were unaware of some of the issues until it was too late (I had less than a week since I bought it abroad from a shop that doesn't operate over here). I wasn't able to compare the WiFi since I didn't know where the router was in the Villa I was staying in and had no other device to compare it to so was ignorant to the WiFi problem which I guess you could partly blame me for for not checking online. Many aren't willing to open their Prime's like you did (A move I may try if the WiFi is still poor after my RMA) to fix their issues out of fear of another issue coming up and then not being able to RMA it for that issue.
Click to expand...
Click to collapse
if they do your rma right they should fix the wifi. I wish you luck. I hope they dont screw your ability to unlock whilst doing so.
Istarth said:
RAM Manager PRO with...
Click to expand...
Click to collapse
I totally read that as "RMA Manager PRO"
Sent from my Transformer Prime TF201 using Tapatalk 2
Please direct any complaints you might have to this official Asus customer service representative.....
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