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I'm hearing nothing but problems. I hear the majority of primes have some form of defect. It seems to me that ASUS screwed up pretty royally with there launch.
I'm in canada and i have a preorder on some small time website. Whats the story? is it only these first few that have defects?
I doubt i would be able to return it to my retailer so im really worried about getting a defected model.
Most things are some small issues so worst that happens is you keep it for a few weeks until stocks fill up and can exchange
My hunch is that the first batch of Primes were defective. ASUS halted the shipment to Canada and delayed the shipment to the US so they could examine existing Prime inventory and correct the wifi problem. They likely had to open each prime to fix it, which likely caused new problems which seen reported here like the Prime screens bleeding light, and looseness, and markings on the basel.
Hopefully those who are waiting in pre-order hell will be the lucky ones who will get the next new batch of Primes fresh off the conveyor belt with the wifi problem fixed.
That's my hunch.
tylermaciaszek said:
Most things are some small issues so worst that happens is you keep it for a few weeks until stocks fill up and can exchange
Click to expand...
Click to collapse
screen bleeding, bad wifi, something else.. lol (not dead pixel, could care less)
plus a couple of peoples are just crapping out on them. those issues would bug the crap out of me.
and i couldn't return it to my provider, but could i return it to ASUS?
If your retailer had them in stock you could return it to them if not have to go through asus
As for issues don't worry many people have perfect tablets some just got unlucky Asus will sort it all out
tylermaciaszek said:
If your retailer had them in stock you could return it to them if not have to go through asus
As for issues don't worry many people have perfect tablets some just got unlucky Asus will sort it all out
Click to expand...
Click to collapse
tell you what. my prime is perfect. not a problem at all.
Mines not. My gamestop prime has horrid wifi screen bleeding and no gps... It actually just rebooted after freezing while viewing this very thread... I just want the tablet to work... I hope gamestop will exchange it with a version thatcomes in jan or feb... Im not even a room over and i am between -70 and -80 on wifi analyzer.... Awful.... But i am willing to wait if it means i can get working prime
kinda makes me glad I didn't get a prime now. after going 4 tfs I wondered if asus could do better with their second Gen tablet... doesn't seem like they've done much qc this go round either.
guess I'll be getting another Sammy when they get released.
I've been using mine all day long, haven't noticed any problems with mine, no screen bleed...wifi works good for my situation, only thing I can see wrong is it looks like I may have one dead pixel but it doesn't bother me enough..plus if it does bother me ill just wait a little but for fresher models
Sent from my Transformer Prime TF201 using Tapatalk
I'm actually glad I ordered my 64 GB now... once I accepted the fact that I wasn't going to get it before Christmas, I am glad and hopeful that some of these initial problems might be ironed out & better quality control put in place, in the next few weeks before I'm expected to receive mine; the rush to push the product out before the holidays being over now.
Sent from my MB860 using xda premium
My Prime is working great. Everything works well including wi-fi and GPS.
No bleeding, battery is great and no lagginess whatsoever, no matter what I am doing.
I doubt "the majority" have problems. It's just that people are more likely to post their problems with their Primes (in the hopes to get them fixed) than others whose Primes are working well.
It's certainly not a clean launch by any means. But to say the majority of Primes are defective is a jumping to conclusions.
If your unit is defective, return it for a new one.
Just got to open mine today for Christmas, although it arrived from Newegg 2 days ago. I also got the docking station. Knock on wood, mine seem to be working just fine so far.
heh...mine was working flawlessly...that is until I charged it to 100% and powered it off. It now will not turn on so I guess I got a nice shiny cutting board for Christmas.
LondonGentleman said:
heh...mine was working flawlessly...that is until I charged it to 100% and powered it off. It now will not turn on so I guess I got a nice shiny cutting board for Christmas.
Click to expand...
Click to collapse
Not to make light of the situation, but it probably would make a good cutting board - did you see the video of that guy cutting apples on the screen? You would need to make sure the juices don't ruin the circuit board, though.
LondonGentleman said:
heh...mine was working flawlessly...that is until I charged it to 100% and powered it off. It now will not turn on so I guess I got a nice shiny cutting board for Christmas.
Click to expand...
Click to collapse
You mean there's no pin-hole to do a hard reset like you could do on a smartphone or PDA?
tbns said:
Not to make light of the situation, but it probably would make a good cutting board - did you see the video of that guy cutting apples on the screen? You would need to make sure the juices don't ruin the circuit board, though.
Click to expand...
Click to collapse
Haha, yeah you're right... I do like to cook so I might as well get some use out of it.
Sent from my SGH-I727R using xda premium
the_game_master said:
You mean there's no pin-hole to do a hard reset like you could do on a smartphone or PDA?
Click to expand...
Click to collapse
Yup, just there is but it did nothing when I pushed it. The only life in the unit is a green LED when the charger's plugged into the wall. It doesn't even show up on my PC when I plug it in. Good and truly dead it seems.
At least I got a couple of hours out of it before it died. Other than the whole catastrophic power failure thing it was a real pleasure to use...except maybe for the vibration...it also seemed a little busted.
Sent from my SGH-I727R using xda premium
Every new tablet had it's issue. Look at all the early threads for each tablet. Some people had issues, some people didn't. Your choice whether you want to venture down that road or wait. But what I have seen is that the later models, it has taken longer to get root because the development had the earlier models.
Sent from my Transformer Prime TF201 using XDA Premium App
unknown_owner said:
Every new tablet had it's issue. Look at all the early threads for each tablet. Some people had issues, some people didn't. Your choice whether you want to venture down that road or wait. But what I have seen is that the later models, it has taken longer to get root because the development had the earlier models.
Sent from my Transformer Prime TF201 using XDA Premium App
Click to expand...
Click to collapse
this thread isnt about whether or not tablets normally come out with issues, its about whether i should take a chance, its about if theres a chance of defects in the later models.
blaziner18 said:
this thread isnt about whether or not tablets normally come out with issues, its about whether i should take a chance, its about if theres a chance of defects in the later models.
Click to expand...
Click to collapse
And I answered you: Your choice whether you want to venture down that road or wait. There may or may not be defects down the road, we're not there yet so no one knows that answer, only Asus, maybe.
Sent from my Transformer Prime TF201 using XDA Premium App
I like the TF201 because I want a tablet with a docking keyboard AND because its thin, light and has excellent battery.
Here are my questions:
1. Is there any other tablet with a good keyboard dock? I dont want bluetooth ones that drain the battery.
2. There has been news about the aluminum back causing WiFi issues. Is this true? (I dont care about GPS).
Please answer these questions and I think I would know whether to buy the tablet or not. The news about all the issues is a little scary and mixed reviews dont help. So I need to hear from real users and get some opinions.
I have the regular Transformer (not Prime) and it is pretty much identical in form factor.
I love mine, but my Prime is at the local UPS and will be delivered tomorrow. I'm giving my original Transformer to my wife, but am very reluctant to part with it before my keyboard comes in. I've gotten spoiled.
So if the form factor is what you're primarily interested in, you can save $100 or so by going with the OG Transformer. The only real difference is the Prime is a Tegra 3 SoC (4 cores +1) and the OG is a Tegra 2 (2 cores).
Buy PRIME!! Tegra 3 >> Tegra 2 for only 100$!
Sent from my GT-I9100 using XDA App
MemoryController said:
Buy PRIME!! Tegra 3 >> Tegra 2 for only 100$!
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
And roll the dice on quality control issues.
I'm not telling him NOT to do it, but I am advising him to make an informed decision. Buying a Prime 4 months from now, after the GPS and WiFi issues have been resolved (now that we know to curse the pogo pins) would be a much smarter move. Especially if he has someone to bequeath the OG Transformer to.
Or w8 for 2 months ans buy whatever awesome 4core comes out!
Sent from my GT-I9100 using XDA App
jashsoft said:
I like the TF201 because I want a tablet with a docking keyboard AND because its thin, light and has excellent battery.
Here are my questions:
1. Is there any other tablet with a good keyboard dock? I dont want bluetooth ones that drain the battery.
2. There has been news about the aluminum back causing WiFi issues. Is this true? (I dont care about GPS).
Please answer these questions and I think I would know whether to buy the tablet or not. The news about all the issues is a little scary and mixed reviews dont help. So I need to hear from real users and get some opinions.
Click to expand...
Click to collapse
You'll mostly hear the bad stuff on here, not many people post when things are good, and mostly from early batches.
No issues with mine (UK) other than rubbish GPS.
Wifi solid. Screen perfect. Browser fine. ICS lovely and smooth.
BUY. IT. NOW!
+1 ^ btw anyone knows of a site with low price? Wanna get this this thing
Sent from my GT-I9100 using XDA App
WAIT!!
I can only tell you that I am waiting until more of the bugs are worked out, and only if then, will I consider repurchasing the TF201.
It appears from this forum that Asus is already shipping the 3rd revision of this product and still has issues. My wife ordered mine for Christmas and it didn't arrive until after the new year. I couldn't wait to receive it and was frustrated that others were receiving theirs while I was still waiting. When I finally received it, I thought I lucked out receiving the 2nd HW revision, however I was disappionted with wifi performance and the browser kept locking up. I tried contacting Asus support but could not get a response. How Asus handled the GPS issue by repackaging the product without GPS support gave me concern that they would handle other issues in a similar manner, such as low wifi performance. I ended up returning the TF201 while I still could as that path was easier than trying to escalate my issues at Asus and potentially never have my issues fixed.
Even with these problems, I am continuing to monitor this board in hopes that the situation improves, Asus fixes the issues, and puts in a support system. Currently all support seems to be handled by one marketing manager who is making posts on this board. If the TF201 issues can be resovled, the product has the potential of being a great tablet. Sooner or later I will either repurchase the TF201 or purchase something else that comes along.
I hope this was helpful.
Good Luck
I am on the same boat as you guys, been monitoring this forum for several months and just waiting for the right time to get the Prime, i wont be staying in the US long enought to get the T700 nor the Lenovo/Acer tablet unless they will start selling in early March..
As far as I know there is no other tablet that has the nice matching dock like this(other than the original transformer).
I would buy one when you can find it at a local Best Buy or somewhere with a similar return policy. Try it out for a day and return it if you don't like it. I promise if you get one without problems you will love it.
I use my dock maybe 10% of the time and usually it's just as a portable battery charger. I thought I would use it all the time but have found I enjoy sitting on the couch with the tablet alone in a nice case. I am glad I got the dock but the more I use the tablet the more I realize I would probably still be happy without it. I had to buy 4 Primes to get a good one, they all had screen issues (not screen bleed but other issues). So the fact I don't use the dock too much will probably influence my next tablet purchase....it most likely won't be an ASUS. I have had good luck with Samsung and HTC phones so I will look there first. Having said that, it is the best tablet available right now if you get a good one.
Yep. . . follow the thread on the GPS Contact issues. This POGO connector issue is, imho, a design problem that is going to make it possible/likely that GPS and WIFI will be troublesome. These connectors make it easy for movement, corrosion, etc. to create new problems at random times.
I sold my Galaxy Tab 10.1 so I could purchase the TP but about to return it for the following reasons:
1. Wifi/GPS/Bluetooth issues. A quick search will tell you all you need about this.
2. Screen issues - I have backlight bleeding and several stuck pixels. Doesn't seem uncommon for this device and didn't experience this at all on my GTab. Also, I prefer the more vibrant screen on the GTab.
3. Only one speaker. This is a usability issue for me where you have to adjust your grip on the tab in order to not affect the sound level/quality.
For me, these combined are deal breakers. If none of these bother you, then I'd say buy it because aside from the issues I mentioned, its a well constructed tablet that has amazing performance (Tegra3 and ICS are killer) and has all the inputs you'll need.
I'll drop in and say.. go for it. I haven't had any huge issues with my [CG] Prime. I suppose I got lucky with the all the quality control issues (it arrived about a week ago [via Amazon], I'd guess my unit is byond the first batch and Asus has started to address the issues). I just got my [CG] dock yesterday [via TigerDirect], and I love having both.
logan2k said:
I sold my Galaxy Tab 10.1 so I could purchase the TP but about to return it for the following reasons:
1. Wifi/GPS/Bluetooth issues. A quick search will tell you all you need about this.
2. Screen issues - I have backlight bleeding and several stuck pixels. Doesn't seem uncommon for this device and didn't experience this at all on my GTab. Also, I prefer the more vibrant screen on the GTab.
3. Only one speaker. This is a usability issue for me where you have to adjust your grip on the tab in order to not affect the sound level/quality.
For me, these combined are deal breakers. If none of these bother you, then I'd say buy it because aside from the issues I mentioned, its a well constructed tablet that has amazing performance (Tegra3 and ICS are killer) and has all the inputs you'll need.
Click to expand...
Click to collapse
Ok, here I go....
1. Wifi/GPS/BT issues: Wifi/BT is currently being fixed.
http://forum.xda-developers.com/showthread.php?t=1443868
Gary key(Asus Rep) informed us that there are 2 different solutions being worked on and would be early Feb for a fix. Most likely through firmware update. GPS works! Searching will lead you to of course more negetive posts then positives. People seek answers to there issues! So finding posts like... I love my Prime woo hoo! is harder to come by because people don't generally posts Positive things.
2. Screen issues: All tablets are victums to this. It's not just the Prime. I had a SGT 10.1 that I returned for the Prime. It had Screen bleeding and stuck pixels!
3. Only one Speaker: wrong there is 2 speakers and they are stereo speakers. Actually much louder and more vibrent then the origenal Transformer.
If you take the time to read and search for answers. You will often find that it isn't that big of an issue. More people are satisfied with their Primes. Go ahead and return your prime. I'm sure you'll regreat it down the line. If not good for you.
jjdevega said:
Ok, here I go....
1. Wifi/GPS/BT issues: Wifi/BT is currently being fixed.
http://forum.xda-developers.com/showthread.php?t=1443868
Gary key(Asus Rep) informed us that there are 2 different solutions being worked on and would be early Feb for a fix. Most likely through firmware update. GPS works! Searching will lead you to of course more negetive posts then positives. People seek answers to there issues! So finding posts like... I love my Prime woo hoo! is harder to come by because people don't generally posts Positive things.
2. Screen issues: All tablets are victums to this. It's not just the Prime. I had a SGT 10.1 that I returned for the Prime. It had Screen bleeding and stuck pixels!
3. Only one Speaker: wrong there is 2 speakers and they are stereo speakers. Actually much louder and more vibrent then the origenal Transformer.
If you take the time to read and search for answers. You will often find that it isn't that big of an issue. More people are satisfied with their Primes. Go ahead and return your prime. I'm sure you'll regreat it down the line. If not good for you.
Click to expand...
Click to collapse
I'm well informed on this tablet and its issues and not really concerned whether or not others are satisfied with their device. My decision is based on how well the device works for me.
RE: #1 - I've been following that thread and not willing to gamble my $500 on an expected fix 'sometime in February'. No guarantee it will come in that timeframe, nor that it will fix it when it does come.
RE: #2 - I've read many more reports of screen issues on the TP than GT. Also, while I like the screen on the TP, I feel the GT has a better one.
RE: #3 - The TP has stereo speakers but only projects the audio from one side of the tablet. Put your hand in the wrong spot and you will find the audio quality degraded. Not the best design choice.
To the OP...as I've said before, this is a nice tablet. These issues were dealbreakers for me, but you need to decide for yourself.
@jjdevega - Enjoy your tablet and good luck with the Wifi.
Thanks a lot for all the replies. Here is what I can conclude.
1. Only the transformer and transformer prime have the keyboard dock and battery. No other tablet does this.
2. Issues are mixed. Some got lucky, some got the bad one.
Purchase dates from people would be helpful to track if issues are resolved in later units. If so, at what point in time.
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V3ng said:
You'll mostly hear the bad stuff on here, not many people post when things are good, and mostly from early batches.
No issues with mine (UK) other than rubbish GPS.
Wifi solid. Screen perfect. Browser fine. ICS lovely and smooth.
BUY. IT. NOW!
Click to expand...
Click to collapse
Thats all I need! Thanks.
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theeggman said:
I'll drop in and say.. go for it. I haven't had any huge issues with my [CG] Prime. I suppose I got lucky with the all the quality control issues (it arrived about a week ago [via Amazon], I'd guess my unit is byond the first batch and Asus has started to address the issues). I just got my [CG] dock yesterday [via TigerDirect], and I love having both.
Click to expand...
Click to collapse
Thanks. Looks like you have the latest revision and things seem to be fixed.
I bought mine few days ago and I feel like I have one of the newer revisions, I have no issues with anything. If you buy one now that you are sure of is unopened and new stock you will prolly be fine.
I just received my first TP today, and I should be getting my second sometime next week. No issues at all with my current one. I'm actually trading my 16GB Tab 10.1 and some cash for a second Prime to try Roms and whatnot once they start showing up.
I say go for it. If you don't like it, return it.
Buy it. If you like it, keep it. If you don't like it, return it.
It's really that simple.
I bought it. I like it. So I kept it
hairdewx said:
Buy it. If you like it, keep it. If you don't like it, return it.
It's really that simple.
I bought it. I like it. So I kept it
Click to expand...
Click to collapse
Yep, well put, that's how it works best.
First off, I think it's an awesome tablet, nice screen, damn quick, and custom rom running, it's great BUT as we know wifi/gps issues. I'm not jumping ship to the iPad because personally I think i'll probably end drowning than be saved, but let's not turn into ipad vs prime and whatnot.
I pretty much have 1 day left to return the prime to the store and I'm not 100% sure what to do, although I feel like I'll probably end up sticking with it as I'm not entirely convinced the TF700 will be that huge of a difference.
GPS: Nonexistent, couldn't get a lock at all:
Bluetooth: I tried sending some photos from my nexus while streaming pandora on the prime and it seemed ok but when accessing a page on tapatalk it felt like it was slower. I don't have a bluetooth mouse, or headset to test it better.
WiFi
I'm not exactly sure if my tablet is suffering from the WiFi weakness.
Here is the scenario:
I have two ap's at home on 2 different channels. One on first floor and one in basement.
I was pretty much right in the middle of them and I ran WiFi analyzer on both my galaxy nexus and the prime and to my surprise both had very similar dbm and both had very similar speed test results.
My galaxy nexus was averaging at about -80 dbm
My prime was averaging at about -70 dbm or so.....
My laptop was no surprise better.
BUT at work:
I'm using a tenants AP, it's a bit strange. (I work as security and yes they gave me permission and the key to use it)
Galaxy Nexus will average at about -89 dbm and it will have enough WiFi bars showing in blue and i will be able to use the connection and browse around.
Prime will average at about -80 dbm but it will not catch a connection for me to browse, the first and/or second bar will either stay gray or it will just drop the connection completely.
Meanwhile my laptop is fine. There is an occasional drop of connection on both nexus and laptop but I feel like the AP is to blame.
But then why isn't the prime getting a lock enough for me to browse even though dbm is better?
Any ideas? Is this a keeper?
Down the road I'm planning to get a dock for it aswell but not sure any issue would really affect my experience there.
Just return it if you are unsure then if you have regrets you can buy another
Sent from my PG86100 using Tapatalk
Return it! This thing is just a ticking time bomb, and all Asus does is say hang in there, a fix is coming, meanwhile your 30 days are up in smoke and you have no choice but to keep it.
I wouldn't feel this way if the first Prime I bought didn't have a washed out screen along with all the other defects. Upon contacting Asus they basically told me to return it, so I did. I got a C2O model, champaign color, 64gb. It had gorgeous, vibrant colors, no light bleed, GPS that worked somewhat, wifi that was acceptable but still had the wifi/bluetooth problem.
Eight days later I was at a Chicago Rush game so my daughter could get her Spirit award for cheer. I was sitting in my seat, wiped my screen off because I wanted to record the event and noticed when the light shined on my screen what looked like very fine scratches on the black bezel. Upon further examination I noticed if I rotated my prime the scratches had a rainbow effect. In my head I went OH NO!, I am a jeweler and know what rainbow flash means, stress cracks.
This occurs all the time in gemstones, they get stressed during cutting or mining and the stress can get much worse or break, and thats whats happening to a lot of peoples Primes, while docked. Stress is causing their screens to break, which Asus chalks up to user abuse, BS. I treat my "Toys" with care, I don't have a lot of money to blow on thi stuff so it needs to last. I sold my First gen Ipad a month ago to help pay for this thing.
Good luck in whatever you decide, I know I loved my Prime but, man, I would be pissed at myself for seeing all the warning signs and not taking heed.
I'd return this one. Gary says something is coming in a couple of weeks....repair parts are arriving at ASUS....
I'd give ASUS about a month, first to see what the surprise is, and to give ASUS a chance to get any "changes" into inventory. Then buy your new one.
If you saw nothing truly wrong with your unit just keep it. I've had mines since 12/22 and had no issues at all. One of the first ones. All it took was my 1 purchase to get a great unit. Nothing will be better on Android or comparable till around end of June at the earliest.
demandarin said:
If you saw nothing truly wrong with your unit just keep it. I've had mines since 12/22 and had no issues at all. One of the first ones. All it took was my 1 purchase to get a great unit. Nothing will be better on Android or comparable till around end of June at the earliest.
Click to expand...
Click to collapse
I have also had mine since christmas (BCOKAS serial) and honestly.. I have had nothing to complain about. It has gotten wifi everywhere I have wanted it to, the gps is there when I am outside (not that id ever use my tablet for gps), and the screen is b-e-a-utiful and SUPER bright. I bought the keyboard dock to go along with it, and the battery life is outstanding. I can use this baby all day and still have some battery life left when I go to bed.
In the end, though, it comes down to personal preference. ASUS has made a statement that there are repair parts coming... so worst comes to worse you can send it in to them.
Return it.
Either for exchange where hopefully you will get an additional amount of time to play with it and decide, or for cash.
If for cash you may have to wait a while for another to show up if you decide you can't live without it, or you can buy something less stressful.
I have finally decided that without the right software and ability to take handwritten notes properly that I don't care how cool, amazing and sexy the hardware is (and oh boy is it gorgeous hardware, especially with (then without, then with, etc) the keyboard dock. It just doesn't work regarding my use cases and specific needs.
Damn shame.
I can't say I didn't expect these responses. But ill admit it's a rough choice. If asus gets new parts I'm hoping they won't their customers in the dark.
I was quite shocked at the results from wifi range on phone and tablet and I think I'm kind of lucky.
Mine is a C10K serial. I'm not exactly how top notch the wifi is suppose to be so I don't have much to compare to but when comparing to my phone that gets great wifi reception, results are almost identical which simply makes me believe its fine.
If the screen cracks, well I bought warranty for a reason. Ultimate decision will probably be tomorrow morning and ill see how I feel when I pick it up
You're running a custom rom, so you unlocked the bootloader, voided warranty.
Are you sure returning the Prime is actually still an option?
Sent from my Transformer Prime TF201 using XDA
YoMarK said:
You're running a custom rom, so you unlocked the bootloader, voided warranty.
Are you sure returning the Prime is actually still an option?
Sent from my Transformer Prime TF201 using XDA
Click to expand...
Click to collapse
Let me ask you if they'll know or check :-D
I never noticed a problem with the TFP WiFi when I had one. Granted, I wasn't comparing side by side with another device - I was just using the TFP, and WiFI signal never bothered me.
Totally ignoring the comparison with your Nexus, does the WiFi connection cause you trouble? If so, return it. If not, keep it and enjoy.
Coderedpl said:
Let me ask you if they'll know or check :-D
Click to expand...
Click to collapse
I've heard that the serial number is uploaded to them when you unlock.
robertg9 said:
I've heard that the serial number is uploaded to them when you unlock.
Click to expand...
Click to collapse
Yea it is, but i registered it, and ended up not liking it later
Coderedpl said:
Yea it is, but i registered it, and ended up not liking it later
Click to expand...
Click to collapse
Not sure what you mean by this. When you unlock, your serial number gets marked in their system and your warranty is forever lost.
h3ckman said:
Not sure what you mean by this. When you unlock, your serial number gets marked in their system and your warranty is forever lost.
Click to expand...
Click to collapse
The serial number is for that specific tablet. If i return it to the store, and the store accepts. It is no longer my concern as they accepted it in the way it was.
If i decided to get another one, new serial.
If i keep it and it gets damaged somehow, and i get warranty replacement = new serial.
see what i mean?
Coderedpl said:
The serial number is for that specific tablet. If i return it to the store, and the store accepts. It is no longer my concern as they accepted it in the way it was.
If i decided to get another one, new serial.
If i keep it and it gets damaged somehow, and i get warranty replacement = new serial.
see what i mean?
Click to expand...
Click to collapse
Oh yeah. For some reason I was thinking you would be sending it to ASUS. My apologies. Yeah, the store will have no idea.
h3ckman said:
Oh yeah. For some reason I was thinking you would be sending it to ASUS. My apologies. Yeah, the store will have no idea.
Click to expand...
Click to collapse
Last day tomorrow.....I still don't know, was on hold for 30 minutes with asus and nobody ever answered, will try again tomorrow.
I finally got one on number 6 that gets good WiFi I'm not letting this go but Bluetooth does drop WiFi down from 18mb/s same room as router Bluetooth takes it down to 3-4mb/s. So I go from 18mb/s down to 3 or 4mb/s with Bluetooth. I don't use Bluetooth that much though.
TITLE SAYS IT ALL
let us keep warranty and unlock the prime with flash recovery such as NVFlash to repair to stock, look @Acer they are doing that for their customers out of the box with a510. Why can't we get same sevices after all we have been through. It would be a nice gesture.
Thanks for dongle but really doesn't make up for built in gps, the slick looking Prime aint so slick when someone asks " whats that thing on your tablet".
PLUS FIX BROWSER WOULD BE NICE, and in my situation after .21 WiFi is killing my battery, dont know why. My settings are the same as before update.
AN UPGRADE PATH TO THE 700 WOULD BE NICE. Considering people are getting pretty much the same device we have with the (300 Pad) and for much less. Most Primes dont even operate as they are suppose to yet, there are still some issues, and Asus releases a lower end tablet that so far has had nothing but good feedback with no issues. Take care of the ORIGINAL PRIME OWNERS.
TF300t
"AN UPGRADE PATH TO THE 700 WOULD BE NICE. Considering people are getting pretty much the same device we have with the (300 Pad) and for much less. Most Primes dont even operate as they are suppose to yet, there are still some issues, and Asus releases a lower end tablet that so far has had nothing but good feedback with no issues. Take care of the ORIGINAL PRIME OWNERS".[/QUOTE]
That is Correct. I just picked up a tf300t lastnight at best buy. I was originally going to the store to get the tf201 but to my surprise they handed me a tf300t. I said wtf?... this is not a PRIME. He said it's the latest and greatest. Well after getting home and setting it up with (NO PROBLEMS) at all it ran pretty nice and smooth. The gps took about 2-3 to get it's first fix "indoors" I should add but it went well. The next test was wifi and it to was no problem. pretty soon after came an ota update but no problems. I went outside to test wifi and video streaming 100+ feet from wifi source "deep in my brick house" kept up nicely. a few gliches with video pausing but I fixed that with a mobo video player from the Market... errrr Play Store. Battery doest last 10 hours either... maybe 7 hours after 2 full charges of 3-4= hours each. I only had this 24 hours roughly and am somewhat impressed... <--Hard to Impress. Other than the slightly lower spec's than the tf201 it's solid so far with no lock up's. Am dieing to test the TF700 thou with really, really really impressive... OK I'm Impressed nice spec's.
P.S. One problem. A video glitch running Battery Snap, the video started stuttering and hard to back out. eventually did and a reboot fixed that.
As if ASUS would actually listen to you.
"Insignificant worms, I've already got your money. Scurry away out of my sight"
-ASUS
jdeoxys said:
As if ASUS would actually listen to you.
"Insignificant worms, I've already got your money. Scurry away out of my sight"
-ASUS
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Right, thats why I will be making a better decision next time. I really like the prime when it runs like it is suppose to.
I wont be buying the 700, why really its a tegra3 device, I already have a tegra3 now. My decision will be when next years Asus comes out. It will be hard to give them my money again. If they dont do right I will Probably be going back to Sammy tabs, yeah they dont update as much but they dont have to, my Samsung GTab 10.1 ran flawless for 9 months. It just got outdated when tegra3 came out.
+1. i will never buy any Asus device ever again. From them sweeping the GPS under the rug and giving us a half ass dongle that wont work with the keyboard dock... Dont get me started on the poor wifi... I travel a lot and i can never get any reception on this Prime...but i also travel with an iPad and that has no issue connecting to those same networks. I love andriod but some of these manufactures need to do better QC'ing before they release to the public.
+1 to the better unlocking and nvflash
i would love to unlock my device, but don't want to loose ALL warranty.. especially with no nvflash
wifi, i have managed to live with after going out and purchasing 2 new routers to give decent wifi signal all around the house
it was a little disappointing though, as my old and very cheap advent vega tablet was able to stream videos anywhere in the house without issue when i only had a single router
Having our device fully unlocked would be a cool thing.
But first they should get all the software issues straightened out. I thought asus is good with updates and so far there were quite a few updates but they didnt fix the issues or fixed one but introduced another.
I'm perfectly happy with my prime its all about software now and if they chose not to make it fully unlockable i expect PERFECT software. The easier way of course would be to let the community make the perfect roms by just open everything up...
Unlocked boot loader would be a great way of doing justice to their buyers, the reason we choose android is freedom, it sucks when it is taken away.
grant us nvflash and warranty and im a happy little boy
never going to happen. ill choose wiser next time i spend $650.
Sent from my Transformer Prime TF201 using Tapatalk 2
Sort out these thread titles. This is nothing of value to us who have the transformer prime, it is just the opinion of another member.
MOD EDIT: Don't flame other users please!
benefit14snake said:
never going to happen. ill choose wiser next time i spend $650.
Sent from my Transformer Prime TF201 using Tapatalk 2
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+1
Sent from my DROIDX using xda premium
trebuchet76 said:
+1
Sent from my DROIDX using xda premium
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and same here.
Asus, my nuts. Do the math.
i will never buy an asus product again if things dont get worked out soon.
Totally agree. In had the tf101 and LOVED IT. I upgraded to the prime and still love it. But Asus, you need to clean up your act. Take note from manufactures like HTC. They fully unlock boot loaders and only partially void your warranty. After all the issues your "RIGOROUS" tests failed to catch, at least give us a fully unlocked boot loader with nv flash. That is not too much to ask, especially since you already voided are warranties.
I already decided to move on and away from Asus products. I have my Acer A510 that was cheaper and everything works on it flawlessly, and I had it rooted on the day it arrived from Amazon. My Prime now just sits around collecting dust till one of my kids decides to pick it up to play some of the Nintendo games on it, cause it's mainly used by my kids to play games on it now.
I'm just trying to look out for the Prime owners here I think we all deserve at least to be able to customize our device without losing our warranty. I don't think the original post was out of line, to be honest. We have been through the mud with this unit. Some people are happy they have Primes but they probably don't have any issues with it. I can see why they are happy on the other hand some of us have had issue from day one, and still have issues that aren't fixed, such as the ones stated in original post. I can say Mine isn't as bad as some on here its probably 90% operational but after giving you, Asus $650 of my money it should be 100% operational after 5 or 6 months IMO.
Thats All.
I already decided to move on and away from Asus products. I have my Acer A510 that was cheaper and everything works on it flawlessly, and I had it rooted on the day it arrived from Amazon. My Prime now just sits around collecting dust till one of my kids decides to pick it up to play some of the Nintendo games on it, cause it's mainly used by my kids to play games on it now.
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I thought about it but don't see a reason to buy 2 Tegra3 tablets, my decision will be different when Tegra4 or the next Mali from Sammy comes out. I like the Prime if they would just get it together, damn its been what 5 or 6 months. Give us something to show you understand the pains we went through with this unit. The GPS was a good gesture but it just doesn't fix all the wrongs and everything that we have had to deal with for a half year now.
Did someone even PM the man about this thread?
I would also like a fully unlocked bootloader, nvflash (which is getting near, it seems process of releasing nvflash is getting into negotiations, check one of the official asus threads by him), and access to hardware warranty. If nvflash is given to us with full permissions, and our bootloader is fully unlocked, i would definately feel obliged to congratulate asus despite being a company that puts us all through with a device that works fully for some, while others taste bad rma service and faulty design related issues (noticed a few days that my tablet is becoming bent from being connected to the dock, the aluminium back cover which is pretty but it seems that wifi is weaker because of that as well...) - i would enjoy my device much more.
i would even be fine if they removed tablets back cover and replaced it with other material, painted in the same color than the rest, to have stronger wifi. my tfp doesn't have "gps" written on the case, so i couldn't complain about that, even though i read in the device's spec sheet that it had gps when i searched about it. i almost don't use it, i'm pretty much about 2 locations right now: work/home.
i could go out, have this one rma'ed, buy another tablet like acer latest, once this one comes back evaluate if i should sell it, depending on factors described above. but i don't want to. i want to keep this, as it is a good machine, and with bootloader fully unlocked+nvflash+dualboot native linux/android, it would be sweet to have powerful wifi.
edit: and.. one other thing: no software is perfect, i'm afraid to disapoint you. it can always be improved.
Sent from my Transformer Prime TF201
This is, without doubt, the most failed product I've ever bought. I have bought many unnecessary and failed products, and painfully regretted them all, but none as much as the Prime. I bought it because all the hype around it lead me to believe it would be a good tablet. How deceived I was. Poor wifi connection, no working gps without external dongle, slowdown to almost freeze when installing something from Google Play, etc.
Many times have I wanted to throw it in a brick wall, but it cost 750 dollars and it would pain me even more to lose all that instantly. I can't sell it because no one wants it now when the bootloader's unlocked (meaning no support etc, from already useless Asus) and I don't live in the US so I can't ebay it. I should have just waited until the 32GB 3G Nexus 7, or a Nexus 10, but instead I foolishly bought this sad piece of metal. I have to admit I found a lot more usability in it after upgrading to JB and I was ecstatic for a moment, well, until I installed an app from the Play Store..
So that's it, basically. I'm stuck with a pathetic piece of metal and it's no value in selling it and not worth the energy. I smacked Hairy Bean in it but it's just polishing a turd, really..
Theshawty said:
This is, without doubt, the most failed product I've ever bought. I have bought many unnecessary and failed products, and painfully regretted them all, but none as much as the Prime. I bought it because all the hype around it lead me to believe it would be a good tablet. How deceived I was. Poor wifi connection, no working gps without external dongle, slowdown to almost freeze when installing something from Google Play, etc.
Many times have I wanted to throw it in a brick wall, but it cost 750 dollars and it would pain me even more to lose all that instantly. I can't sell it because no one wants it now when the bootloader's unlocked (meaning no support etc, from already useless Asus) and I don't live in the US so I can't ebay it. I should have just waited until the 32GB 3G Nexus 7, or a Nexus 10, but instead I foolishly bought this sad piece of metal. I have to admit I found a lot more usability in it after upgrading to JB and I was ecstatic for a moment, well, until I installed an app from the Play Store..
So that's it, basically. I'm stuck with a pathetic piece of metal and it's no value in selling it and not worth the energy. I smacked Hairy Bean in it but it's just polishing a turd, really..
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You are using hb1.51 with a clemsyn overclocked kernel and still have play store lag?
agreed. Owell, you live and you learn, screw asus.
Yes, I have lag everywhere. When browsing Play, when installing apps, etc. The ONLY reason (read: ONLY) I'm keeping this disgraceful excuse of a tablet is because it would pain me even more to lose all that money.
Theshawty said:
Yes, I have lag everywhere. When browsing Play, when installing apps, etc. The ONLY reason (read: ONLY) I'm keeping this disgraceful excuse of a tablet is because it would pain me even more to lose all that money.
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I am only asking based on an honest interest in the problem. There should be no lag in any of those areas using the rom kernel combination I mentioned earlier. Your post otherwise should have come at the end of one of the many complaint threads.
Theshawty said:
This is, without doubt, the most failed product I've ever bought. I have bought many unnecessary and failed products, and painfully regretted them all, but none as much as the Prime. I bought it because all the hype around it lead me to believe it would be a good tablet. How deceived I was. Poor wifi connection, no working gps without external dongle, slowdown to almost freeze when installing something from Google Play, etc.
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Click to collapse
And... what exactly do you expect to accomplish by complaining about it here? Should we all pass the hat so that we can fund a replacement for you?
With all of its warts, why on earth didn't you return it when you had the chance? All of your gripes are problems that you should have seen from the start. Why did you hang on to it? Did you think it'd get better.
Look, Asus has horrible post-sale support. For that reason alone, I'll never buy another Asus product.
Pretty sure you can still sell it. Part out the dock and you might get $250-300 for both. Which would put you almost $100 within a Nexus10.
Seeing these woot offs and deals for this tablet fly at $200-250 means a lot of people understand the value of a $200 10" tablet. Most of them are probably like me looking to unlock and load up a different ROM anyway. Give it a shot on ebay or CList and get something you really want.
Androwook 1.51 absolutely flies with this thing on mine, sorry to hear you have issues. Got a 32GB preowned one for $200 few weeks ago and besides the wifi drain it's what I expected out of $200. Definitely not $500+ tablet though
whycali said:
I am only asking based on an honest interest in the problem. There should be no lag in any of those areas using the rom kernel combination I mentioned earlier. Your post otherwise should have come at the end of one of the many complaint threads.
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Pfft.. Like a kernel can magically solve a ****ty io performance because of crappy nand memory.
Jgrimoldy said:
And... what exactly do you expect to accomplish by complaining about it here? Should we all pass the hat so that we can fund a replacement for you?
With all of its warts, why on earth didn't you return it when you had the chance? All of your gripes are problems that you should have seen from the start. Why did you hang on to it? Did you think it'd get better.
Look, Asus has horrible post-sale support. For that reason alone, I'll never buy another Asus product.
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Because when I first got it I foolishly thought it was a software issue hence why I unlocked the bootloader and flashed another rom.
Mikey-Z said:
Pretty sure you can still sell it. Part out the dock and you might get $250-300 for both. Which would put you almost $100 within a Nexus10.
Seeing these woot offs and deals for this tablet fly at $200-250 means a lot of people understand the value of a $200 10" tablet. Most of them are probably like me looking to unlock and load up a different ROM anyway. Give it a shot on ebay or CList and get something you really want.
Androwook 1.51 absolutely flies with this thing on mine, sorry to hear you have issues. Got a 32GB preowned one for $200 few weeks ago and besides the wifi drain it's what I expected out of $200. Definitely not $500+ tablet though
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I only have the tab and not the dock. Who the hell wants it now? I tried selling it but since the b/l is unlocked not a single soul was interested. That, or the fact that the prime is goddamn useless.
Sent from my GT-I9300 using Tapatalk 2
Theshawty said:
This is, without doubt, the most failed product I've ever bought. I have bought many unnecessary and failed products, and painfully regretted them all, but none as much as the Prime. I bought it because all the hype around it lead me to believe it would be a good tablet. How deceived I was. Poor wifi connection, no working gps without external dongle, slowdown to almost freeze when installing something from Google Play, etc.
Many times have I wanted to throw it in a brick wall, but it cost 750 dollars and it would pain me even more to lose all that instantly. I can't sell it because no one wants it now when the bootloader's unlocked (meaning no support etc, from already useless Asus) and I don't live in the US so I can't ebay it. I should have just waited until the 32GB 3G Nexus 7, or a Nexus 10, but instead I foolishly bought this sad piece of metal. I have to admit I found a lot more usability in it after upgrading to JB and I was ecstatic for a moment, well, until I installed an app from the Play Store..
So that's it, basically. I'm stuck with a pathetic piece of metal and it's no value in selling it and not worth the energy. I smacked Hairy Bean in it but it's just polishing a turd, really..
Click to expand...
Click to collapse
I feel your pain. Here's my story to add to the mix:
My daughter got a TF201 for Christmas last year.. but it didn't arrive until sometime in January 2012 due to availability. We've had a long, hard journey with Asus over the past 11 months and it has apparently come to the point where Asus is saying it is what it is and I'm saying it's a defective product.
Apparently, my only recourse is to take Asus to small claims court.. and I have no idea if that would be productive or not.
The original TF201 with keyboard was received in Jan. 2012... it was updated to ICS and the audio quit working. No sound, no mic, no nothing. Dear Daughter doesn't want to give up her new device so it takes a month or so before she'll save everything and let me return it for repair. Also, at some point we realize the GPS is not working so we get the dongle (which never worked or fixed the GPS problem).
The repair takes care of the audio problem (new motherboard). However, less than 90 days later we get the rear camera green line issue. Again, DD doesn't want to let it go right away, but eventually saves her stuff and off it goes. The camera issue is resolved and we get it back in a reasonable time frame.. 2 or 3 weeks.
Less than 90 days later, the rear camera craps out again. This time I tell Asus it's time to pony up to the plate and just get us a new unit off the line, and not some refurb. We send in the original unit and this time get back a different unit... a refurb.
Right off the bat, it randomly reboots and does weird stuff. Plus, the wifi range is much shorter than the original unit. Asus has us do a factory data reset (which takes time since DD has again loaded her pics and music... so it has to be saved off again). Eventually, we do the FDR and the reboots dramatically improve, but are not completely eliminated. However, wifi range still sucks and of course, the GPS doesn't work.
Now Asus tells us the wifi and GPS fix is to use the dongle (which we can't even find now). But you can't use the dongle when the keyboard is docked... which is how the TF201 is used 99% of the time. So how it that a fix? And I'm being told by Asus CS that the reboot may be when the device needs to update itself. Really? Without asking first? I don't think so.
Asus refuses to step up to the plate and do the right thing. Personally? I'm done with Asus. I've been buying their motherboards, media drives, and laptops for years. But they have found a way to royally pi$$ off a (former) loyal customer.
I'm considering my options at this point.
I hope you guys have better luck with your Asus devices than we have had. DD wishes now she'd gone with the iPad instead. I have to agree.
This story (like all the others before) has touched my heart and I fully sympathize. I am so inconceivably sorry you bought this tablet. I wish there was something I could personally do for you. If there's anything, and I mean anything I can do to ease your pain, please just say.
David
roccodaone said:
This story (like all the others before) has touched my heart and I fully sympathize. I am so inconceivably sorry you bought this tablet. I wish there was something I could personally do for you. If there's anything, and I mean anything I can do to ease your pain, please just say.
David
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Ah David. You are too kind. No, really.
If I possessed the slightest knowledge and interest of messing with the insides of electrical hardware, I would open this tab and de-solder the nand chip and solder on a fully working one that would play nicely with the rest of the internals, and I would change the metal backing for a better one that doesn't kill off the wifi and gps signals.
But, it would probably be more worth it to buy a nexus 7 3GB 3G (although, made by ASUS :/), but there's one slight issue. Money.
At least your Prime could be unlocked. I might be stuck with lack of root forever.
..
I dont know I still love my prime+dock. It does all i need it to. Yeah there is the occasional stutter when i update an app - but this is certainly not the end of the world for me^^ The screen is awesome and there is nothing better for pdf viewing/annotation and note taking at university... Still makes every ipad/laptop user jaelous.
SD card takes all the series/movies it needs to and battery life is very good. Since JB i'm fully satisfied with what i expect from a tablet. Still got my root without that it would look different i guess. Of course this is a personal view but for me - this tablet is completely fine and worth the money i spent on it.
We got enough whining threads...
Closed.