Hello everyone,
I was wondering if I could pick your brains.
I have recently acquired an Xperia Ray that does't work, I was told that it had been dropped and the battery contacts were faulty.
I then preceded to take the phone apart to investigate and found nothing physically wrong inside.
The phone doesn't seem to be charging at all, When I remove the battery and press an hold the power button I get a vibrate.
Again, Removing battery and replacing, pressing and holding the power button and volume down gives a green light and vibrate.
Finally, As above bet pressing and holding the power and up volumes gives a blue light and vibrate.
I don't know any history of the phone I don't know the legitimacy of the "phone dropped" story, physically the phone is immaculate.
After some extensive googling I'm starting to think maybe a bad flash could be the culprit?
Thanks for reading.
Dave
davelee1097 said:
Hello everyone,
I was wondering if I could pick your brains.
I have recently acquired an Xperia Ray that does't work, I was told that it had been dropped and the battery contacts were faulty.
I then preceded to take the phone apart to investigate and found nothing physically wrong inside.
The phone doesn't seem to be charging at all, When I remove the battery and press an hold the power button I get a vibrate.
Again, Removing battery and replacing, pressing and holding the power button and volume down gives a green light and vibrate.
Finally, As above bet pressing and holding the power and up volumes gives a blue light and vibrate.
I don't know any history of the phone I don't know the legitimacy of the "phone dropped" story, physically the phone is immaculate.
After some extensive googling I'm starting to think maybe a bad flash could be the culprit?
Thanks for reading.
Dave
Click to expand...
Click to collapse
Flash ftf with flash tool.
Hold home and volume up while connecting to PC with USB if led goes blue you can flash with flash tool
sent from my gorgeus Xperia Ray
might be lcd problem as well since it was dropped.
davelee1097 said:
Hello everyone,
I was wondering if I could pick your brains.
I have recently acquired an Xperia Ray that does't work, I was told that it had been dropped and the battery contacts were faulty.
I then preceded to take the phone apart to investigate and found nothing physically wrong inside.
The phone doesn't seem to be charging at all, When I remove the battery and press an hold the power button I get a vibrate.
Again, Removing battery and replacing, pressing and holding the power button and volume down gives a green light and vibrate.
Finally, As above bet pressing and holding the power and up volumes gives a blue light and vibrate.
I don't know any history of the phone I don't know the legitimacy of the "phone dropped" story, physically the phone is immaculate.
After some extensive googling I'm starting to think maybe a bad flash could be the culprit?
Thanks for reading.
Dave
Click to expand...
Click to collapse
use this guide,
http://forum.xda-developers.com/showthread.php?t=1126358
after u done that flash this http://forum.xda-developers.com/showthread.php?t=1316070 using flash tool let me know if it works if is a software problem works for sure!
Thnaks a lot for your replies guys!
I'm about to start Win7 installation on my MAcBook to try and get this tried. Hopefully it is a fixable software fault, If it is hardware would it display these traits?
again, thank you all very much.
davelee1097 said:
Thnaks a lot for your replies guys!
I'm about to start Win7 installation on my MAcBook to try and get this tried. Hopefully it is a fixable software fault, If it is hardware would it display these traits?
again, thank you all very much.
Click to expand...
Click to collapse
Just say if the phone turns on now is functional? what works? it might help another user!
Sent from my ST18i using XDA App
Nothing really works on it, It seems totally dead besides the vibrations and led indications. I do occasionally get 3 red flashed too.
Thanks
Hi,
I've plugged it in, got the solid green light but the PC doesn't recognise it or install drivers.
Do I need extra drivers?
When you install this Flash tool u get all the necessary drivers with it. They are located in the same folder. Unzip and install them when computer ask for them upon connecting it.
They don't seem do have the drivers for the Ray.
davelee1097 said:
They don't seem do have the drivers for the Ray.
Click to expand...
Click to collapse
Just use unzip "X10_ADB_drivers", it worked for me.
Just manage to unbrick my Ray
Just an Update on where I am,
I haven't been able to bootcamp my MacBook as DiskUtility won't let me partition the drive so have been borrowing Windows Machines.
Whenever I connect the device to the machine, windows detects new hardware then proceeds to start installing the driver only to fail and say that the "Unknown USB device malfunctioned". When I enter device manager and go to Unknown USB device and re-install the driver to the one I point it to windows informs me that the correct uptodate driver is installed.
I'm at a bit of a loss at where to go with this now, any help would be greatly appreciated.
Does anyone think that it could be a hardware fault?
have you installed PC Companion? the drivers for the Ray gets installed along with PC Companion
Related
Update; Rangercaptain and 440bro suggested the power switch or the usb port may be the problem.
I dismantled the phone and got my ohm-meter, the power button's circuit is opening and closing as it should between pressed and depressed.
Furthermore I tested the usb port for conductivity at each pin, from the side of the usb cable that would normally connect to the pc all the way through the 'charging flex ribbon' to the phones PCB. all connections are good.
Editing this post as I try new things i find or the things i try that people suggest.
Currently my Note will not boot into recovery or it's ROM, I was running a version of Slimbean.
I can get it to go into download mode via the volume down + power key but I can not for life of me get any pc to recognize it via usb.
I have tried Odin, Adb, and Heimdall with five or six different versions of Samsung USB drivers, Version #'s 1.5.14.0, 1.4.6.0, as well as the drivers listed in the Note 'Super thread' ATT I717 v1_3_2200_0 and two other sets of drivers that did not have version numbers listed, but came from other XDA USB problem posts. I have also tried the Google drivers from the Android SDK.
I have done all this on two different pc's and different usb cables. I've read other problem threads about this and tried most of those suggestions I.E. Uninstall old drivers, reboot, install new ones, reboot, turn off internet, plug in phone. Nada, no sign of the device being recognized at all.
I've tried the 'adb devices' command while the device was in download mode, the command returns nothing.
the USB port still works so far as i can tell, if you plug it in to a charger or the pc the phone will try to boot like it usually does if it's powered off and you plug it in and the phone had been charging fine before this issue, so i've no reason to suspect a bad port.
I have however encountered this USB problem before even while the note was stock and functioning with it not being recognizable over USB, I eventually gave up and it's what caused me to install a ROM on it in the first place because i couldn't get the official android updates with Kies (they require a usb connection).
Would a USB jig be of any benefit in this situation? After searching through XDA forums and the like that's the only thing that seems like it may work but i haven't tried. I'm unclear if it will be of any benefit because the device can already access the ODIN downloading screen.
All in all I've been working on this for about 12 hours so far, so it's possible i may have forgotten something I've tried but i'll update if i remember anything significant.
Finally I'm aware there are two similar threads currently running on the XDA note troubleshooting forums,"Is my note bricked?" and "can't enter download mode" I am also watching them and trying anything that looks relevant but elected to make a new post as my problem is slightly different in that I can access the download screen. If you posted anything there that you think may have applied here, you don't have to re-post. I'll have tried it.
Your power button is stuck.
rangercaptain said:
Your power button is stuck.
Click to expand...
Click to collapse
Thanks, I should clarify that the reboot cycle is not indefinite though. it'll give the boot vibration 6-8 times with a few seconds in between each vibration and then stop trying to boot. It also doesn't cycle every time, just occasionally. The other times it will give the vibration only once and then do nothing till you hold the power button down again as if you were trying to turn it on.
It will also stay in the downloading mode until i manually hold the power button down, so the power button is functioning correctly.
morthicius said:
. . . so the power button is functioning correctly.
Click to expand...
Click to collapse
If you say so.
Take out the sim and sd card.
I have tried removing the SD card and SIM card as well. Makes no noticeable difference.
I can also add that the USB port still works so far as i can tell, if you plug it in to a charger or the pc the phone will try to boot like it usually does if it's powered off and you plug it in.
I can dismantle the phone and check the power button if you're fairly convinced that's what it is but it really responds exactly like you would expect. The press and return feels fine and the way the device responds to it also feels fine.
Yeah I'm pretty sure it's a stuck power button. If the phone is off and you plug in usb, or charger it should NOT startup by itself. If it does it's most definitely a stuck power button. So I'm guessing your phone is no longer covered by warranty?
Before you go tearing apart the phone try this first. Take off the battery cover and where the power button is you'll see a lil outline. Flick this area with your finger a few times. Flick it hard enough to mildly hurt your finger but not the phone. I had to do this for a while till I got a new note. If that doesn't help take it apart at your own risk.
440bro said:
Yeah I'm pretty sure it's a stuck power button. If the phone is off and you plug in usb, or charger it should NOT startup by itself. If it does it's most definitely a stuck power button. So I'm guessing your phone is no longer covered by warranty?
Click to expand...
Click to collapse
It has always started up on its own when you plug it in, at least if it's out of charge. Of that I'm certain. I've had the phone a year and a half or so now. It may not boot up on it's own if you just manually shut it off and plug in a charger though. I don't recall ever trying that scenario directly. It could also be a functionality Slimbean added if stock phones don't do it.
I did just try your flick trick though, thanks. No change.
Just as another example on the power button, I can take the battery out and put it back in and the phone will do nothing until i hold the power button down a few seconds, only then does it do the the "i'm trying to boot" vibration.
Damn I was really hoping the flick trick worked for you like it did me. If you decide to take the back of the phone off, try flicking again anyways before you completely disassemble it. Once you disassemble it, there really isn't much you can do power button wise other than replace it. I'll attach a pic of the power button area for ya. I have one already torn down.
If it's not your power button, I wonder if it's your usb charger port on the phone.... That's an easier part to replace if it is.
I do feel like the USB port is a possibility, even despite my saying it appears to work. is it possible for the port to be damaged in such a way that it still allows the phone to be charged but not establish a data connection? When the phone went brick yesterday It had pretty much just finished fully charging. I had disconnected it from the charger used it a little bit, set it down when it still at about 98% battery life. Around 10 minutes later I got a text message, it made the god awful slimbean text tone (i hate that tone) I went to check it, turned on the display it then repeated the incoming text message tone about five more times in quick succession, locked up, and then died never to return.
I have had the phone apart before because i'm a curious cat, and didn't really mind voiding a warranty.
The only things that would make me skeptical of it being a usb port problem is. 1: It was charging fine and 2: the symptoms at least of the reboot problem itself are leaning towards a software issue the Slimbean install has never really worked great, and would crash and reboot probably twice a day.
Just because the button works doesn't mean it isn't stuck. I've only saved about ten phones by helping the owner to understand the cause of the reboots.
The fact that you already opened the phone increases the chance its the button. Because you said it rebooted on stock or custom ROMs eliminated software. Because your phone charges normally and is recognized by a pc shows its not the usb port.
But hey, what do I know. . .
morthicius said:
Editing this post as I try new things i find or the things i try that people suggest.
Currently my Note is in a reboot cycle, it will not load the ROM or go into recovery mode. I was running a version of Slimbean.
I can get it to go into download mode via the volume down + power key but I can not for life of me get any pc to recognize it via usb.
Click to expand...
Click to collapse
rangercaptain said:
Just because the button works doesn't mean it isn't stuck. I've only saved about ten phones by helping the owner to understand the cause of the reboots.
The fact that you already opened the phone increases the chance its the button. Because you said it rebooted on stock or custom ROMs eliminated software. Because your phone charges normally and is recognized by a pc shows its not the usb port.
But hey, what do I know. . .
Click to expand...
Click to collapse
He has more than one problem. He can NOT get a pc to recognize it. I missed it first too and had to re-read it a few times. So it could be the port, or the power button.
I think your options are....
-Find a repair center nearby
-Send it in for repair
-Find out which part is cheaper and replace that yourself first.
Sounds good. The usb port is cheap and easy and while the bezel is off you can verify the power button isn't stuck in its hole in the bezel.
Because he flashed a custom ROM from a stock ROM I took that to mean he had to connect to a pc through the usb port, either to Odin flash a recovery or Odin flash Slimbean. And he can still charge it. And data cables go bad, removing drivers doesn't take them out of memory, etc. So usb port isn't 100% bad for sure, but you're right, its a cheap, easy repair.
rangercaptain said:
Just because the button works doesn't mean it isn't stuck. I've only saved about ten phones by helping the owner to understand the cause of the reboots.
The fact that you already opened the phone increases the chance its the button. Because you said it rebooted on stock or custom ROMs eliminated software. Because your phone charges normally and is recognized by a pc shows its not the usb port.
But hey, what do I know. . .
Click to expand...
Click to collapse
If the button is 'stuck' it implies that the it's either stuck engaged or disengaged correct?
If that were true and lets say it were stuck engaged, the power button should be acting as if it is pressed. Which at first would make sense when i say it reboot cycles. It however does not make sense that i can get into download mode and the phone never shuts off until I hit the power button.
It also does not make sense that if i pull the battery out and put it back in the phone does nothing. until i hit the power button. If it were stuck engaged the phone would immediately try to boot when i put the battery back in.
The rom has also been on it for awhile now, 6 months? So i don't exactly remember the processes i went through but i know i never got kies or odin to recognize it. And Yeah, pc wont recognize it now even tryin two different pcs, one of which has never had a samsung device connected to it.
That said I wont rule the power button out either, Is there a good way to check the power button with a multimeter?
I should also say I have the phone apart now so i could at least do external checks of the power button since you both thought it was a possibility, externally it looks fine the actual button inside the case (the little white button the big silver one hits) acts fine but the circuit inside could still be screwed i suppose, which is why i ask about a meter test.
Ultimately I think you're both right though, I'm just going to have order a replacement button and port. Start with the port since it's easier, and if that doesn't enable me to connect it to the pc to flash it try the button too.
Since you mention the ROM, it is possible to have a bad download, flash the ROM, and get into a bootloop. The usual cure for that is a re-download of the ROM, wipe caches, wipe system, and flash fresh ROM.
The sticking power button is a common fault of Samsung phones. Its not broken, but it just gets a little out of alignment in its hole in the bezel. If you already wiggled and snapped, you would have noticed a difference in the phone's behavior, unless there's lint under it.
I think you have your plan -- replace the usb port, and check the button while the phone is without the bezel.
The usb port is on ebay and there is a Youtube video for the process. Everything is here:
http://forum.xda-developers.com/showthread.php?p=28247335
Good luck.
Thanks for the Help Ranger and 440.
Update; Rangercaptain and 440bro suggested the power switch or the usb port may be the problem.
I dismantled the phone and got my ohm-meter, the power button's circuit is opening and closing as it should between pressed and depressed.
Furthermore I tested the usb port for conductivity at each pin, from the side of the usb cable that would normally connect to the pc all the way through the 'charging flex ribbon' to the phones PCB. all connections are good.
I'm going to try the phone tonight on a friends PC. Who doesn't have another note but at least has a Samsung Gs2 and 3 that connect to Kies and see if i can get it to establish a connection.
If anybody else has any ideas on troubleshooting the connection between the device and a PC i'm all ears.
Good luck!
440bro said:
Good luck!
Click to expand...
Click to collapse
Well interestingly, when i hooked it up to the friends pc (using one of the same usb cables i already had) not only did his pc recognize it, the phone also booted up immediately. with 15% battery life remaining.
Strange strange.
Hey XDA,
tried to flash the 17.1.1.A.0.402 FTF on my unlocked SGP511 Z2 tablet and something must've gone terribly wrong. Flashing seemed successful, but it won't switch on anymore, I can't enter Fastboot mode, I can't enter Flashmode and the recharge LED isn't on anymore when I connect it to the charger.
This is the first time something like that happened to me, I had several Nexus devices (and two G1s) before, flashed custom ROMs countless times, but I never managed to get one of them into a state of complete unresponsiveness.
Is there any way to unbrick my tablet?
EDIT: just to clear that up, holding Volume up and power doesn't do anything, so does holding Volume down while connecting it to the PC.
Almost Same problem with me..
Cant get in to the OS no more after installing CWM
qrn said:
Hey XDA,
tried to flash the 17.1.1.A.0.402 FTF on my unlocked SGP511 Z2 tablet and something must've gone terribly wrong. Flashing seemed successful, but it won't switch on anymore, I can't enter Fastboot mode, I can't enter Flashmode and the recharge LED isn't on anymore when I connect it to the charger.
This is the first time something like that happened to me, I had several Nexus devices (and two G1s) before, flashed custom ROMs countless times, but I never managed to get one of them into a state of complete unresponsiveness.
Is there any way to unbrick my tablet?
EDIT: just to clear that up, holding Volume up and power doesn't do anything, so does holding Volume down while connecting it to the PC.
Click to expand...
Click to collapse
I've had a similar issues with bad flashes before.
Is it possible you flashed an LTE fw to a wifi only tablet?
I got round it by setting flashtool to be waiting for the device in flashmode (with the picture saying hold the back button and plug in) and then with the tablet repeatedly pressing the power and volume up, waiting for the reboot and quickly plugging in with the volume down until the device was recognised.
It appeared to me to be a timing issue ie. catching the plug before the OS started loading but after the device had started the reset mode.
I know you said the power + vol up doesn't respond for you, this may be due to the battery draining so much that it simply cannot power up anymore. I would suggest plugging it into the wall (not a usb port of a PC) for a few hours first (even if the LED doesn't light up it doesn't hurt to try to trickle some power in and eliminate that from the possible causes).
Basically, keep trying flashtool and trying to reflash your ftf. It might help to redownload it too or double check the md5.
Also, I haven't tried it, but I read somewhere that the red switch under the SIM/SD flap is a hard reset button that does the same as the power + vol up.
15103
Ricky D said:
I've had a similar issues with bad flashes before.
Is it possible you flashed an LTE fw to a wifi only tablet?
I got round it by setting flashtool to be waiting for the device in flashmode (with the picture saying hold the back button and plug in) and then with the tablet repeatedly pressing the power and volume up, waiting for the reboot and quickly plugging in with the volume down until the device was recognised.
It appeared to me to be a timing issue ie. catching the plug before the OS started loading but after the device had started the reset mode.
I know you said the power + vol up doesn't respond for you, this may be due to the battery draining so much that it simply cannot power up anymore. I would suggest plugging it into the wall (not a usb port of a PC) for a few hours first (even if the LED doesn't light up it doesn't hurt to try to trickle some power in and eliminate that from the possible causes).
Basically, keep trying flashtool and trying to reflash your ftf. It might help to redownload it too or double check the md5.
Also, I haven't tried it, but I read somewhere that the red switch under the SIM/SD flap is a hard reset button that does the same as the power + vol up.
Click to expand...
Click to collapse
Thanks a ton for the help, I definitely flashed the correct FTF, that was actually my second flash and it worked with the same files half an hour before. I also tried all combinations of Flashtool in flashmode, power/volume/power off button/USB cable I could think of repeatedly already, to non-avail.
I'm currently settling with the fact that I somehow managed to hard-brick my tablet and that I have to face the cost to send it in to Sony for repairs.
Most probably you didn't hard brick your tablet.
That is very difficult and unlikely.
Most probably you just didn't do the steps for reanimating the device right.
Hard reset (Vol Up + Power). Then, while holding Vol Down, plug in the USB cable which is connected to your PC. (Do you have the drivers for the tablet installed on the PC?) This should make the LED go blue. (=Flashmode.) Then you can flash a FTF (take the right one for your model!) with Flashtool (not the Sony one, but the xda one with the same name).
hasenbein1966 said:
Most probably you didn't hard brick your tablet.
That is very difficult and unlikely.
Most probably you just didn't do the steps for reanimating the device right.
Hard reset (Vol Up + Power). Then, while holding Vol Down, plug in the USB cable which is connected to your PC. (Do you have the drivers for the tablet installed on the PC?) This should make the LED go blue. (=Flashmode.) Then you can flash a FTF (take the right one for your model!) with Flashtool (not the Sony one, but the xda one with the same name).
Click to expand...
Click to collapse
Thanks a lot for your help, but unfortunately the tablet doesn't react to anything anymore. Before e.g. the LED lit up when the tablet was charging, that doesn't happen anymore. Hard Reset usually made the tablet vibrate, doesn't happen anymore, either. Same for Fastboot mode. Flashmode doesn't do anything to the LED and FlashTool doesn't recognize it anymore, too, when I boot it with Vol down pressed. I've done all that countless times over the past week and nothing works. I know that manufacturers make it pretty hard for their devices to hard-brick, but this time I'm completely at a loss, there's nothing I've not tried so far.
qrn said:
Thanks a ton for the help, I definitely flashed the correct FTF, that was actually my second flash and it worked with the same files half an hour before. I also tried all combinations of Flashtool in flashmode, power/volume/power off button/USB cable I could think of repeatedly already, to non-avail.
I'm currently settling with the fact that I somehow managed to hard-brick my tablet and that I have to face the cost to send it in to Sony for repairs.
Click to expand...
Click to collapse
After you feel you bicked it, was the device still vibrting when hard resetting? If it was and now ot isn't then you've probably just deadened the battery by asking. Iitt to repeatedly reboot.
Try leavingg. Itt plugged in to a wall forr a few hours and every oncee in a while try the hard reset again to see if it starts to respond.
Ricky D said:
After you feel you bicked it, was the device still vibrting when hard resetting? If it was and now ot isn't then you've probably just deadened the battery by asking. Iitt to repeatedly reboot.
Try leavingg. Itt plugged in to a wall forr a few hours and every oncee in a while try the hard reset again to see if it starts to respond.
Click to expand...
Click to collapse
Unfortunately I have tried that already, too. It doesn't seem to charge anymore (LED doesn't go on), no matter how long it's connected to the charger. I also tried charging it with a couple different chargers besides the original one already, that's also not the issue. It was completely unresponsive as soon as the FTF flash was finished.
Unless there's an "undocumented" alternative flash mode (JTAG pins? NAND chips exposed somewhere on the board? But how would you open the tablet, anyways?) there's nothing I can do. I've sent an Email to Sony mobile support already, I hope they'll answer with an andress where I can send it to, soon.
I yesterday overcame an issue where I couldn't enter flashmode by using PC Companion and using the repair software feature, but PC Companion needs to recognise your device first so I guess it is out of the question. Nonetheless, I think anything is worth a try.
Ricky D said:
I yesterday overcame an issue where I couldn't enter flashmode by using PC Companion and using the repair software feature, but PC Companion needs to recognise your device first so I guess it is out of the question. Nonetheless, I think anything is worth a try.
Click to expand...
Click to collapse
No dice, unfortunately. :/
To add insult to injury Sony Mobile refuses to repair my device, at least the hotline guy told me so - even though I explicitly told him I'm willing to pay for it, since there's no warranty due to the unlocked bootloader. Anyone has any experience with that or knows whom to mail in such a case?
qrn said:
No dice, unfortunately. :/
To add insult to injury Sony Mobile refuses to repair my device, at least the hotline guy told me so - even though I explicitly told him I'm willing to pay for it, since there's no warranty due to the unlocked bootloader. Anyone has any experience with that or knows whom to mail in such a case?
Click to expand...
Click to collapse
Unfortunately not.
You could try and PM some of the respected devs around here for advice on last resort recovery from bricking. DoomLoRD and maybe Jerpelea (aka FXP who now works for Sony) come to mind.
Ricky D said:
Unfortunately not.
You could try and PM some of the respected devs around here for advice on last resort recovery from bricking. DoomLoRD and maybe Jerpelea (aka FXP who now works for Sony) come to mind.
Click to expand...
Click to collapse
Thanks for all the help, I finally decided to sell the defective tablet at Ebay (correctly marking it, of course - I hope some repair shop buys it for parts) and bought me a new one. Owning two Z2 tablets right now, feels a bit strange.
Same happened to me today, nothing helped. Going to send it to Sony for repair
qrn said:
Thanks for all the help, I finally decided to sell the defective tablet at Ebay (correctly marking it, of course - I hope some repair shop buys it for parts) and bought me a new one. Owning two Z2 tablets right now, feels a bit strange.
Click to expand...
Click to collapse
After reading over your posts, I think that was a good choice to sell on ebay. However, Patience in keeping it on a charger for many many days (i put an hp touchpad 3g with the same issue on for a week before it finally gave response) could have fixed it... A tablet with no response like yours usually will still get a trickle charge over time and in turn revokes a response. Hard bricking a tablet is always misconstrued when in reality it was a soft brick, even in your case.
Anyways good luck with the new one!
The same thing just happened to me last night. It's pretty ridiculous how it happened to. I originally got the tablet a few months ago and rooted it with CWM via Doomlords method. Was working fine for a while. No issues, not using it for anything in particular but regular media. I do believe I restarted the device a few times before this as well. So I was maybe going to start getting more into modding especially since CM11 finally has builds for the Z2. I powered the tablet down, tried to go into CWM recovery (just to make sure it was still there) by pressing volume and power buttons, the thing then just vibrated and flashed a couple different LED colors before dying. That was it, the thing was utterly dead. I've tried all kinds of combinations of the buttons, going into fastboot with a USB connected to the same PC I used to flash/recover it before, charged it for well over 8 hours. Nothing....
I'm a bit of a fighter though. I specifically remember a friends xperia z (phone) dying and showing no life and then just reviving with no noted fix. I'm going to try the constant charge method for a while. I'll likely update with any luck.
Edit: No progress, I called Sony and just played a little dumb. Will be sending it to them soon. I think I may have an actual hardware problem. This happened without any recent flashing/major changes and I can't even get any kind of signs of life in recovery.
Hello guys, same problem here.
Flashed my tablet with a .402 ftf file everything went well. I played with the tablet for 4 hours. After that I tried to flash it again, the flash was successful, I booted at least three times on the tablet. Then it just went off and now I have nothing. No LED when pluging to a wall, it's no recognized by my computer.
I was thinking about dismanteling it, unplug the battery and try to boot it on again. Has anyone tried to do this before?
Also if you have any clue to dismantle feel free to give it to me.
I'll keep you in touch
Syol said:
Hello guys, same problem here.
Flashed my tablet with a .402 ftf file everything went well. I played with the tablet for 4 hours. After that I tried to flash it again, the flash was successful, I booted at least three times on the tablet. Then it just went off and now I have nothing. No LED when pluging to a wall, it's no recognized by my computer.
I was thinking about dismanteling it, unplug the battery and try to boot it on again. Has anyone tried to do this before?
Also if you have any clue to dismantle feel free to give it to me.
I'll keep you in touch
Click to expand...
Click to collapse
Sounds a bit like my symptoms. I also flashed a .402, first flash worked and booted perfectly fine, till I decided to flash it again, then everything went off and the whole unit was dead. Problem is, I don't remember flash tool displaying an error, but I also didn't look for one, that's why the only explanation I have is a faulty USB cable. Maybe it's a faulty image? Do you remember where you downloaded that .402 image?
qrn said:
Sounds a bit like my symptoms. I also flashed a .402, first flash worked and booted perfectly fine, till I decided to flash it again, then everything went off and the whole unit was dead. Problem is, I don't remember flash tool displaying an error, but I also didn't look for one, that's why the only explanation I have is a faulty USB cable. Maybe it's a faulty image? Do you remember where you downloaded that .402 image?
Click to expand...
Click to collapse
Yes, I downloaded it here: http://forum.xda-developers.com/showthread.php?t=2765250
I'm 100% sure that the flash worked the first time with this image. I haven't modified the ftf file and when I tried to flash it again as I said it went off but not instantly. I was also working on the kernel when it crashed but I don't think I bricked it because it should do something: boot loop or at least the led turning red when plug-in it to a charger.
I bricked tablets before and I know the symptoms, but just having a dead device like this is totally new. And really anoying...
Sony just told me to return it to them.
Syol said:
Yes, I downloaded it here: http://forum.xda-developers.com/showthread.php?t=2765250
I'm 100% sure that the flash worked the first time with this image. I haven't modified the ftf file and when I tried to flash it again as I said it went off but not instantly. I was also working on the kernel when it crashed but I don't think I bricked it because it should do something: boot loop or at least the led turning red when plug-in it to a charger.
I bricked tablets before and I know the symptoms, but just having a dead device like this is totally new. And really anoying...
Sony just told me to return it to them.
Click to expand...
Click to collapse
Good for you, I hope they'll repair it. I wrote off my ~260 EUR loss already (broken tablet fetched 220 EUR on Ebay).
I'll have a look if that's the same image I flashed in my lunch break.
qrn said:
Good for you, I hope they'll repair it. I wrote off my ~260 EUR loss already (broken tablet fetched 220 EUR on Ebay).
I'll have a look if that's the same image I flashed in my lunch break.
Click to expand...
Click to collapse
I don't think they'll repair it since I've unlocked the bootloader and rooted it :/ but anyway it's broken so it worth a try. If they return it to me I'll just try to dismantle it and see what's going on.
Good luck with your tablet :/
Greetings, XDA!
Before I begin, thank you in advance. I've scoured the forums many times and found answers from folks who clearly put time, energy and thought into it. You're great.
So for this particular issue, I did a search and found several other problems out there similar to what's happening with mine, but nothing identical. I'm not sure if that makes a difference or not. I'll get to it.
I was about to purchase a generic magnetic charger from a gentleman on CL and asked to test it first. Like a complete bonehead, I didn't mind the correct polarity and the phone immediately turned off upon contact with the magnetic charging port. After that, nothing. No power/volume button combinations, no response to the red reset button, no LED indicator when connected to the USB charger, nothing.
I brought the phone home, pried open the back and disconnected the battery. Once I reconnected the battery then connected the USB cable, I got the blinking red LED. At that point, a volume up/power press gave me 3 vibrations, which is as I understand it is a hard reset. A volume down/power press produced a solid red LED before the screen actually displayed the Xperia splash. After that, it turned back off and it's back to blinking LEDs.
As far as connecting to a PC goes, I did download PC Companion and it will recognize it, but it cannot update the software, as the device needs to stay on. Lastly, volume up and connecting to PC gives the solid blue LED. Volume down and connecting gives a quick red to green flash, then the LED turns off.
If there's any chance of a comeback with this device, I would be most grateful for any pointers, as I obviously love this device as much as you all do.
Happy sweet '16 and thanks again.
I'm really sorry for your machine, but it seems you'll need to contact the Sony technical support for repair.
Appreciate the response! The phone is out of warranty, so I'll be on my own for this one, as repairs are probably nearly the cost of buying a new phone. Fortunately, I have another Z Ultra that has a working motherboard and battery. Any idea which component would be the more likely to replace?
Have you tried to let it charge over night?
Yes I did, which yielded the same results. I fully grasp that it's very likely a hardware malfunction, given the fact that I reverse charged the phone by accident. I'm just not sure what the extent of the damage is.
charlieforks said:
Yes I did, which yielded the same results. I fully grasp that it's very likely a hardware malfunction, given the fact that I reverse charged the phone by accident. I'm just not sure what the extent of the damage is.
Click to expand...
Click to collapse
If PC Companion recognizes the devices, it means that you should have both flashmode and fastboot available. The former is entered by holding VOL DOWN while you connect the Ultra to your computer with the USB cable, while the latter is used by pushing and holding VOL UP, which will make the LED on your device blue. This is used to boot/flash kernels etc.
Install Flashtool, then download a stock ROM (FTF) from the developer section and then try to flash it through Flashtool. PC Companion isn't really a good piece of software, and it won't allow you to do much unless your Ultra is 100% stock and working.
Also, install fastboot if you haven't yet (on your computer). You can use this handy little installer. Then press and hold VOL UP when you connect your device to the computer. Does the LED on your device get blue? If yes, be sure to tell us. Then it'll be a piece of cake to get it running again.
Hi I'm really hoping someone can help me. I received a Sony z2 tablet spg521. I was told it was new but it would not power on or charge, and the charge light would sometimes blink red. Well I got the fixed or so I thought by doing a soft reset and then pc companion...sounded simple but spent a couple days trying to be successful. Sometimes my computer would recognize it sometimes it wouldn't.... Any way I finally got it out the blue dont know what the difference was I was just happy it finally worked... I then fully charged...yadayada and used it flawlessly for about a week... It would turn on and off, battery held charge like its supposed to, everything seemed to work.....then I went to power off but hit the restart by mistake....no there is no power again and this time it will not do a soft reboot.....no light ever....computer will not recognize ever....I have been trying off and on for a few days.....among-est my research to try to correct it seems like this is very common....when i shut it off the battery was over 50%..so how can something work fine then just die like this??? Ive seen that sometimes with sony if you disconnect the battery and the reconnect this will work... does anyone know? does anyone have any advice before I take apart this cherry tablet to try the battery thing???
I would really appreciate any insight as I have fixed many of my own problems and for others from advice on this site. Have a wonderful day and thank you!!! :silly:
ok today i tried to use flash-tool that Ive read about on this site....when it asked to plug n device computer recognized it and red light came on, but flash-tool did not recognize it....torn between letting it set and seeing what happens or trying to get the flash-tool to work, I chose the flash-tool...bad mistake when I went to try to reconnect and see if the FT would see it..it was no longer recognized by the computer and no light but computer did say USB device not recognized and not installed correctly.....now I already have the right drives so now Im really confused..tried a couple more times with same results and then once again nothing...no light no soft reset no recognized at all by computer not even not recognize USB....so disappointing loved the tab but this is insane that sony does this as its not user error but sony error and they dont even man-up and try to make it like you dumb or something....will try again..when i calm...
reset the device by pressing power+volume(up or down) for several seconds. It seems like a toasted one, possibly caused by putting magnetic charger on wrong polarity.
Thank you yes Ive tried all kinds of resets I have found...I agree seems fried but I would not know how. I have not used a magnetic charger...only the regular sony one that came with it....
So last few days I have tried off and on again....now computer recognizes by making noise when connected and disconnected but does not show up...PCC does not recognize it.....flashtool says its connected in log but when it asks for it to be plugged in it never leaves the screen telling you how to connect....when I try to connect the charge light comes on for about 4-5 secs then turns off....still no vibrate when try to reset still no light when plugged to a charger.....I want to get another one but I am scared this will happen again....gonna chuck this one as if time is money then I have well exceed the worth in time... I only got this because some time ago a sony z1 came my way and I so love it...i recently upgraded to z3.....i have a lg pad but screen got broke so I got the sony tab....maybe Ill just fix the lg
perrytallirico said:
So last few days I have tried off and on again....now computer recognizes by making noise when connected and disconnected but does not show up...PCC does not recognize it.....flashtool says its connected in log but when it asks for it to be plugged in it never leaves the screen telling you how to connect....when I try to connect the charge light comes on for about 4-5 secs then turns off....still no vibrate when try to reset still no light when plugged to a charger.....I want to get another one but I am scared this will happen again....gonna chuck this one as if time is money then I have well exceed the worth in time... I only got this because some time ago a sony z1 came my way and I so love it...i recently upgraded to z3.....i have a lg pad but screen got broke so I got the sony tab....maybe Ill just fix the lg
Click to expand...
Click to collapse
Mine is kinda toasted and this is how it works. Whenever I have a problem, I have to reset by pressing power + volume up, as soon as I hear three vibrations, I turn it on by pressing power button. Otherwise this tablet will just repeat sony logo and no boot. If you have bought one "NEW" make sure to return or replace it. If you want to enter fastboot mode, repeat the resetting routine and pressing power button to turn on, but also right after that or even simultaneously press volume up to enter fastboot mode with usb cable inserted, or volume down to enter flash mode. either way, your unit is toasted and sony sucks.
Well, I have the same problem, and isn't fun. Just very extreme rare cases it turns on the screen charging the battery, but doesn't turn on sadly
I did a happy boot today after 3-4 months off with several times trying turn it on, and did all the tricks from all treats about SOD
Last weekend I did a full charge from deep red to green light and battery animation on screen at start, but no luck.
I put it back in the box
This weekend I got some visitors, one of them asked about the tab, told him it didn't work and showed to him
Pressed the power button and to my WERY BIG surprise, it vibrate and turned on as nothing was wrong
The battery was only 54% after one week off. it received a update (264) and I installed as normal, turned off and on again as normal and happy I was
Sent from my SGP521 using XDA Free mobile app
DDz_1888 said:
Mine is kinda toasted and this is how it works. Whenever I have a problem, I have to reset by pressing power + volume up, as soon as I hear three vibrations, I turn it on by pressing power button. Otherwise this tablet will just repeat sony logo and no boot. If you have bought one "NEW" make sure to return or replace it. If you want to enter fastboot mode, repeat the resetting routine and pressing power button to turn on, but also right after that or even simultaneously press volume up to enter fastboot mode with usb cable inserted, or volume down to enter flash mode. either way, your unit is toasted and sony sucks.
Click to expand...
Click to collapse
thank you
Hello helpers
My SGP311 had a problem with the charging port, after replacement by a new one, the battery now is fully charged but the tablet wouldn’t start!! The only sign of life is when connecting the charging cable, so the screen stock in blank just after the logo screen and the 100% charged battery screen.
I’ve tried all the ways to reboot it, but nothing worked, power + volume up, power + volume down, power+ 2 volume buttons or even disconnecting the battery!!
It seems like that the power button is not working! But even with connecting the power cable it’s not working!!
Any idea
Thank you
ali.mizda said:
Hello helpers
My SGP311 had a problem with the charging port, after replacement by a new one, the battery now is fully charged but the tablet wouldn’t start!! The only sign of life is when connecting the charging cable, so the screen stock in blank just after the logo screen and the 100% charged battery screen.
I’ve tried all the ways to reboot it, but nothing worked, power + volume up, power + volume down, power+ 2 volume buttons or even disconnecting the battery!!
It seems like that the power button is not working! But even with connecting the power cable it’s not working!!
Any idea
Thank you
Click to expand...
Click to collapse
Try to restore it with xperia-companion or reflash with Flashtool.
Hi Rootk1t,
Thank you for your intention, actually I tried Sony companion but nothing worked, it is not even recognized by the computer !!
For the flashing I don’t know anything about it, is it easy? Is it feasible even the tablet is off and doesn’t recognized?
Thank you once again
ali.mizda said:
Hi Rootk1t,
Thank you for your intention, actually I tried Sony companion but nothing worked, it is not even recognized by the computer !!
For the flashing I don’t know anything about it, is it easy? Is it feasible even the tablet is off and doesn’t recognized?
Thank you once again
Click to expand...
Click to collapse
If it is hardware problem, then Flashtool or Xperia-Companion or EMMA will not help you.
If the problem is in software, then installing all the necessary drivers for tablet and reflashing with Flashtool or restoring with xperia-companion will do the job.
P.S: It's ok for tablet to be off for flashing. But flashmode (VOL- and plug cable to PC) should be working for flashing or restoring.
Problem solved
Rootk1t said:
If it is hardware problem, then Flashtool or Xperia-Companion or EMMA will not help you.
If the problem is in software, then installing all the necessary drivers for tablet and reflashing with Flashtool or restoring with xperia-companion will do the job.
P.S: It's ok for tablet to be off for flashing. But flashmode (VOL- and plug cable to PC) should be working for flashing or restoring.
Click to expand...
Click to collapse
Hello there,
Thank you for participating in solving my problem, I’d like here to explain what was exactly my issue after I solve it.
The problem started when I replaced the power port by a new one, before that everything was working as usual, so that’s why I didn’t thought for any hardware problem. So, I proceed to connect the tab to my PC but they are not responding (both).
Finally, I found the cause, or causes.
For the PC: first I didn’t use an original cable, and I had to choose the proper USB port i.e. USB 3.0 or something like.
For the Tablet: the power button was strangely defected, where it was working very well before changing the charge port!
Actually, it was a mix of multiple parameters that came together and made my problem.
I’m sharing here my experience for the gain of others.
Peace on you all.
Ali
Problem solved
ali.mizda said:
Hello helpers
My SGP311 had a problem with the charging port, after replacement by a new one, the battery now is fully charged but the tablet wouldn’t start!! The only sign of life is when connecting the charging cable, so the screen stock in blank just after the logo screen and the 100% charged battery screen.
I’ve tried all the ways to reboot it, but nothing worked, power + volume up, power + volume down, power+ 2 volume buttons or even disconnecting the battery!!
It seems like that the power button is not working! But even with connecting the power cable it’s not working!!
Any idea
Thank you
Click to expand...
Click to collapse
Hello there,
I’d like here to explain what was exactly my issue after I solve it.
The problem started when I replaced the power port by a new one, before that everything was working as usual, so that’s why I didn’t thought for any hardware problem. So, I proceed to connect the tab to my PC but they are not responding (both).
Finally, I found the cause, or causes.
For the PC: first I didn’t use an original cable, and I had to choose the proper USB port i.e. USB 3.0 or something like.
For the Tablet: the power button was strangely defected, where it was working very well before changing the charge port!
Actually, it was a mix of multiple parameters that came together and made my problem.
I’m sharing here my experience for the gain of others.
Peace on you all.
Ali