[Q] WhatsApp restore question - Android Q&A, Help & Troubleshooting

Hi there,
I was wondering if it is possible to restore a previous backup so my chats will come back again. I had some important messages backed up and I would like to see them again.
I have placed the backup files in the whatsapp backup and database folder and when I reinstalled whatsapp it had asked me to restore using an old backup and so I did click ok but the chats never appeared.
I would be very greatful if you could help me restore them.
Thank you.
Sent from my Desire HD

I got the same issues with old chats not restoring after installing whatsapp. I created a backup before and can see this file in the database folder. Tried moving to the backup folder but makes no difference.
Anyone got a fix?

When you reinstall whatsapp and the backup folder is in the same place on the SD card as when you backed up... I think whatsapp is supposed to ask you if you wanna restore when you go through the whole installation process. I normally just titanium backup just to be safe, but the whatsapp method should work with whatsapp.
Sent from my HTC Desire using Tapatalk

Related

Merging Old and New SMS Databases.

Would you be interested in knowing how to merge an old sms database with a new one?
What happened to me is that I was running 2.1 and wanted to upgrade to FreeX10 beta4 (2.2).
So, I backed everything up with xRecovery and Titanium, then upgraded.
However, before I could restore the texts with Titanium, I received a lot of texts.
Then when I tried restoring the old texts, I lost my most recent texts.
Which led me to figure out if it was possible to merge old texts with new ones.
I've now figured out how to merge the old texts with the new and have them properly dated and in order.
The only thing I'm missing is the attachments. Which is looking impossible right now.
Use SMS restore and backup it will merge the two automatically without losing any messages. What i mean by merging is first restoring the new backup using titanium and then making a backup using SMS restore and backup in Archive mode, do the same for the old backup too. And you will have a single file containing all the backup
i have personally tried it.
Regards
E
Click on the Thanks button if the reply was of any use
evolutionizer said:
Use SMS restore and backup it will merge the two automatically without losing any messages. What i mean by merging is first restoring the new backup using titanium and then making a backup using SMS restore and backup in Archive mode, do the same for the old backup too. And you will have a single file containing all the backup
i have personally tried it.
Click to expand...
Click to collapse
After all of that hard work...
I haven't tried your way but I'll take your word for it.

[Q] restore sms backup made with stock message app

Hello,
I was using WildChild custom rom for my WildfireS and created a SMS backup before flashing and moving to m1ndh4x8 ROM. In this ROM there is no backup/restore function though.
-How do I restore my messages? Can I upgrade the stock message app? Or is there any B&R app that can read the backup file? so far I tried many but non of them worked.
Thanks for your help.
maestro_mihagi said:
Hello,
I was using WildChild custom rom for my WildfireS and created a SMS backup before flashing and moving to m1ndh4x8 ROM. In this ROM there is no backup/restore function though.
-How do I restore my messages? Can I upgrade the stock message app? Or is there any B&R app that can read the backup file? so far I tried many but non of them worked.
Thanks for your help.
Click to expand...
Click to collapse
Whats the file format of the backup u did is it a *.csv or a *.xml?
the file saved by the stock app doesn't have any extension. I tried to import it in excel but I can see only strange characters. I also tried to rename as *.xml and start the restore with SMS Backup and Restore but it says "Failed:Null".
Thanks for your interest.
maestro_mihagi said:
the file saved by the stock app doesn't have any extension. I tried to import it in excel but I can see only strange characters. I also tried to rename as *.xml and start the restore with SMS Backup and Restore but it says "Failed:Null".
Thanks for your interest.
Click to expand...
Click to collapse
Hmmm
My stock sms does not contain resotring and backuping messages so i dont know if u want to be on the safe side the next time use super backup from the market
its backing up all ur sms contacs and the call log each one in a single file so u can easily restore
thanks, I restore the message in a very long way
1- i did a backup with CWM of the actual rom
2- I flashed the phone with the previous rom
3- I restored the sms backup with the stock messages app.
4- I made anotehr backup with SMSBackupandrestore
5- I restored the new ROM with the CWM backup
6- installed SMSB&R and imported my texts! Yeah..
Next time i will use directly third part software to do backup.
maestro_mihagi said:
thanks, I restore the message in a very long way
1- i did a backup with CWM of the actual rom
2- I flashed the phone with the previous rom
3- I restored the sms backup with the stock messages app.
4- I made anotehr backup with SMSBackupandrestore
5- I restored the new ROM with the CWM backup
6- installed SMSB&R and imported my texts! Yeah..
Next time i will use directly third part software to do backup.
Click to expand...
Click to collapse
hahahah thats exactly what i had to do a few weeks ago but in my case i just lost one numer and had to do the whole procedure xD
Hi,
Just wondering if there is a solution for me here. I did a CWM backup before soft-bricking phone and now all is up and running again. I still have the clockworkmod folder on sdcard but no boot.img etc. I notice Titanium Backup is the paid version which offers the options mentioned here. Is there any chance of locating and recovering my sms from this cwm backup folder? TIA
I have a similar problem.
I have used stock message app for backup and tried to restore my messages after a factory reset of my HTC Sensation (stock rom). Backup file is 3MB big and I guess that is the "reason" why it keeps reporting that it is "Unable to restore messages".
The backup file is located on SD in the apropriate folder.
I tried with some old 768KB file and succeded. Sent 1 sms and did the new backup to be sure that folder is asociated with the app - everything is ok. Even though I have restored that 1 sms in order to test the restore function and the path to backup files. Everything works just fine.
Conclusion: The backup file I need is too big.
How to solve this issue?
Perhaps I could shrink it somehow or use another app to read the file? Any idea?
edit: I forgot to tell. Those messages are veeery important to me (business, love, contacts, etc...) so I'll try anything I can to restore them.
I guess I always ask some too dificult or stupid questions or am not being loved arround here
Sensation won't restore
pezzilla said:
I have a similar problem.
I have used stock message app for backup and tried to restore my messages after a factory reset of my HTC Sensation (stock rom). Backup file is 3MB big and I guess that is the "reason" why it keeps reporting that it is "Unable to restore messages".
The backup file is located on SD in the apropriate folder.
I tried with some old 768KB file and succeded. Sent 1 sms and did the new backup to be sure that folder is asociated with the app - everything is ok. Even though I have restored that 1 sms in order to test the restore function and the path to backup files. Everything works just fine.
Conclusion: The backup file I need is too big.
How to solve this issue?
Perhaps I could shrink it somehow or use another app to read the file? Any idea?
edit: I forgot to tell. Those messages are veeery important to me (business, love, contacts, etc...) so I'll try anything I can to restore them.
Click to expand...
Click to collapse
Hi Pezilla
Did you resolve this issue? I did a factory reset of my HTC Sensation and have the exact same problem. File size is 2.3Mb. No problem restoring smaller files. I can't think how to reduce the size of the file because I don't know how to read it!!
Retrieving old SMS
anbo1x said:
Hi Pezilla
Did you resolve this issue? I did a factory reset of my HTC Sensation and have the exact same problem. File size is 2.3Mb. No problem restoring smaller files. I can't think how to reduce the size of the file because I don't know how to read it!!
Click to expand...
Click to collapse
Hi, I have a similar problem. I have an SMS backup file from my HTC Wildfire S. This backup file was created on the SD Card by my unrooted and unmodified phone. I then rooted the phone, and now run WildChild on it. I cannot restore my old SMS from the original backup file.
As mentioned above, I have a file with no extension.
How can I restore my SMS messages? What apps do I need and where will I get them. (Total Noob!!).
Thanks
jamsy said:
Hi, I have a similar problem. I have an SMS backup file from my HTC Wildfire S. This backup file was created on the SD Card by my unrooted and unmodified phone. I then rooted the phone, and now run WildChild on it. I cannot restore my old SMS from the original backup file.
As mentioned above, I have a file with no extension.
How can I restore my SMS messages? What apps do I need and where will I get them. (Total Noob!!).
Thanks
Click to expand...
Click to collapse
I searched that issue very much, so sorry but no other application reads that stock sms backup You have to flash stock rom first, after that you can restore your sms.

Viber restore problem

Hey guys!
I have done this a million times earlier but now facing a rather annoying problem while restoring Viber's data with Titanium Backup Pro. I had made a backup, but then something went wrong and I had to format the my OB. Now, when I am trying to restore the data on a fresh install of Viber (using .apk file) using Titanium Backup, it restores the data well but then it within a half a second, sends me back to the 'Enter your mobile number' page. The backup that I am trying the restore from was made on the same ROM and the same version of Viber. I have been able to do the same thing so many times earlier but now. I cannot really verify the number as it has expired already but that's my contact number for Viber with everyone around contacting me with that number on Viber/Whatsapp. Please help! I have tried deleting data/data/com.viber.voip and then reboot. Tried deleting viber folder in the sd-card. I have tried copying the com.viber.voip directory from an update.zip created earlier to the data/data directory but to no avail. I have 2-3 backups of viber data but none seem to be working. I really need your help. While whatsapp is working with that number but for calling purposes, I require Viber to be working on that number.
Thank you - awesome people!
slyfth said:
Hey guys!
I have done this a million times earlier but now facing a rather annoying problem while restoring Viber's data with Titanium Backup Pro. I had made a backup, but then something went wrong and I had to format the my OB. Now, when I am trying to restore the data on a fresh install of Viber (using .apk file) using Titanium Backup, it restores the data well but then it within a half a second, sends me back to the 'Enter your mobile number' page. The backup that I am trying the restore from was made on the same ROM and the same version of Viber. I have been able to do the same thing so many times earlier but now. I cannot really verify the number as it has expired already but that's my contact number for Viber with everyone around contacting me with that number on Viber/Whatsapp. Please help! I have tried deleting data/data/com.viber.voip and then reboot. Tried deleting viber folder in the sd-card. I have tried copying the com.viber.voip directory from an update.zip created earlier to the data/data directory but to no avail. I have 2-3 backups of viber data but none seem to be working. I really need your help. While whatsapp is working with that number but for calling purposes, I require Viber to be working on that number.
Thank you - awesome people!
Click to expand...
Click to collapse
Same problem. Were you able to restore them now?
danipan said:
Same problem. Were you able to restore them now?
Click to expand...
Click to collapse
No, I wasn't able to restore the backup. However, I blame it on the corrupted backup data as there's no other reason I can think of. Maybe that is what happened with your backup file too!
Condolences! :angel:
slyfth said:
No, I wasn't able to restore the backup. However, I blame it on the corrupted backup data as there's no other reason I can think of. Maybe that is what happened with your backup file too!
Condolences! :angel:
Click to expand...
Click to collapse
I'm sorry to hear that. But I was able to restore mine. It is definitely not corrupted. I can't remember the exact steps but unzip the viber backup in titanium and copy viber messages and viber messages journal and paste it to data/data/com.viber.voip
If you were unable to follow my steps, then maybe you could search it here in xda. Good luck!

Restore Whatsapp

Hello!
I just installed a new custom ROM KItKat 4.4.4 Cyanogen Mod.
My first custom ROM. I backup up important data.
Did a complete folder backup of Whatsapp folder on my SDcard but I cannot find the new installation folder after
install of Whatsapp post ROM install.
I would like to copy the folder to the whatsapp folder but where is the installation folder or any other application folder located????
Hillbird said:
Hello!
I just installed a new custom ROM KItKat 4.4.4 Cyanogen Mod.
My first custom ROM. I backup up important data.
Did a complete folder backup of Whatsapp folder on my SDcard but I cannot find the new installation folder after
install of Whatsapp post ROM install.
I would like to copy the folder to the whatsapp folder but where is the installation folder or any other application folder located????
Click to expand...
Click to collapse
Hi HIllbird, you can just re install Whatsapp
alicepattinson said:
Hi HIllbird, you can just re install Whatsapp
Click to expand...
Click to collapse
YEah i know and I did but I cant find the installation folder................ to overwrite my backup with....
WhatsApp multimedia files and backups are saved on internal SD card. You are unluckily, because after data wipe you have lost them!
Knowing WhatsApp backup path, you should had to manually copy its folder into external SD, or simply do a Titanium Backup of WhatsApp and restore them when CyanogenMod rom were installed.
Dear Simone. Thank you very much for your quick reply. You seem to be very well aware of the possibilities However I mentioned in my first for that
I did a complete folder backup of Whatsapp folder on my SDcard.
Problem now is a that I dont know on which location I can restore this...and make my old chat history visible again as well as my history.
Hillbird said:
Dear Simone. Thank you very much for your quick reply. You seem to be very well aware of the possibilities However I mentioned in my first for that
I did a complete folder backup of Whatsapp folder on my SDcard.
Problem now is a that I dont know on which location I can restore this...and make my old chat history visible again as well as my history.
Click to expand...
Click to collapse
You have to restore it on internal memory, simply by copying the folder from your SD card, and then reinstall Whatsapp.
So you can restore old messages during the wizard, but obviously, you'll lost newer ones, you can't do a merge [emoji6]
I hope I was helpful
before installing a new rom, I recommend using Titanium Backup :good:
What I would do:
1. Look for a good Explorer
2. Uninstall Whatsapp
3. Delete whatsapp files on you Device(NOT ON THE SD CARD!)
4. Copy the Whatsapp file onto your device
5. Reinstall Whatsapp
6. Click restore backup
Tkkg1994 said:
What I would do:
1. Look for a good Explorer
2. Uninstall Whatsapp
3. Delete whatsapp files on you Device(NOT ON THE SD CARD!)
4. Copy the Whatsapp file onto your device
5. Reinstall Whatsapp
6. Click restore backup
Click to expand...
Click to collapse
Exactly, but you'll lost newer messages, as I said you can't merge ones with older [emoji106]
Simone98RC said:
Exactly, but you'll lost newer messages, as I said you can't merge ones with older [emoji106]
Click to expand...
Click to collapse
no, the new ones will be loaded again when the backup is restored
Tkkg1994 said:
no, the new ones will be loaded again when the backup is restored
Click to expand...
Click to collapse
Partially agree... new messages received while you are reinstalling Whatsapp will be restored.
But the new ones already received will be lost and replaced by your old conversations.
I'm very expert about, when I do hard tweaking and get bootloops (a lots until now), WhatsApp restore is the worst things, I've always to lost something with Nandroid restore [emoji14]
I just copy the Whatsapp folder found on the internal SD to my computer. After I do a factory reset with wipe all data on SD, I just copy back the Whatspp folder onto my phones internal SD. While installing Whatsapp, it will find all backup data and restore them. No new messages are lost, everything is just right there.
Sent from my HTC One
New messages will be lost
Simone98RC said:
Exactly, but you'll lost newer messages, as I said you can't merge ones with older [emoji106]
Click to expand...
Click to collapse
Sorry if this is too late for the reply. I just joined the forum.
I had this same problem. As rightly mentioned is an earlier post, you just need to copy paste the old folder and restore from that. Your problem of new messages lost will happen if there is a significant time difference between back up and restore. If not I don't think the new messages are lost.
In my case I had backed up whatsapp but was using it on another handset till the time I restored and so lost the new ones (or had the option to restore only one of the two). I havent come across any forum which helps in clubbing the old and new messages into one backup/ restore.

Whatsapp Backup & Restore.

Can some one suggest a good backup & restore apk or mod for whatsapp. I have tried various ways by searching in google & tested it but some messages goes missing even after backing up & restoring it or restoring it after changing custom rom.
:what:
I habe no problems backing up and restoring whatsapp history. And I've done this many times.
Whatsapp is backing up at 4 o'clock in the morning automatically. So if you restore the history, you have to make a backup direct before you want to restore. Go into settings and select backup. Then you can change the Rom and restore the full history
Gesendet von meinem SM-N910F mit Tapatalk
I tried it many times to do as what u have said but few conversations go missing. After backing up the latest do we have to delete the other backup files and keep the latest and then restore or?????
Hm, whole conversions are missing? Then i have no idea. Sry.
Gesendet von meinem SM-N910F mit Tapatalk
If you are rooted, I suggest Titanium Backup... With that you can backup any system or user application and its data.
Well, except for Whatsapp which will not backup and restore images or audio bits. But text messages in whatsapp will do just fine.
maheshhtc said:
Can some one suggest a good backup & restore apk or mod for whatsapp. I have tried various ways by searching in google & tested it but some messages goes missing even after backing up & restoring it or restoring it after changing custom rom.
:what:
Click to expand...
Click to collapse
Using titanium backup. Make sure delete previous backup before make a new backup. I have done it for years.
Sms+ backup on play store I belive supports backing up WhatsApp to your Gmail. Not used it myself. But have seen the option in the settings.
Helium OR Mybackup pro
maheshhtc said:
Can some one suggest a good backup & restore apk or mod for whatsapp. I have tried various ways by searching in google & tested it but some messages goes missing even after backing up & restoring it or restoring it after changing custom rom.
:what:
Click to expand...
Click to collapse
Generally Whatsapp backs up all the data once a day as per set time. If you want to ensure every thing till the time you want to copy it, go to menu>settings>chat settings>Back up conversations. It will back up till this time.
Then go to internal storage using file manager. copy folder named 'WhatsApp' to your computer or to the external sd card (SD card - only if you do not plan to format it ! )
Then you can install the new ROM or do factory reset... what ever you plan to do.
Then again copy the whatsApp folder back to internal storage. Then install WhatsApp. When you run it, it will ask you whether you want to restore the back up. Proceed. You have everything back as it was earlier !
Backing up with Titanium Backup will not take care of the Media in Whatsapp. The media is stored on the root of the internal memory under a folder called Whatsapp.
maheshhtc said:
Can some one suggest a good backup & restore apk or mod for whatsapp. I have tried various ways by searching in google & tested it but some messages goes missing even after backing up & restoring it or restoring it after changing custom rom.
:what:
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1583021

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