[Solved] Titanium Backup, restores APKs but not App Data (Application Data) - Atrix 4G Q&A, Help & Troubleshooting

Hey guys,
it really seems that i'm the only one too stupid to solve this problem.
I have a Desire HD and bought the Atrix
So far no problem ->
I backuped all my apps + application data on the Desire HD ->
-> inserted the SD Card into my Atrix,
-> tried it both ways,
- set the titanium backup backup folder to SD-EXT
- and / or copied the SD-EXT Titanium Backup folder to the internal SD Card Memory, and used the default Titanium Backup settings,
-> in both ways, the applications are being restored but NO application data.
please can anyone help me with this?
I really go no idea, and i really need my app-data back, now trying for about 1 week...
any assistance / help is really appriciated,
thanks a lot guys,
cheers,
mike

When you restored/backed them, did you choose the restore/backup app+data option in titanium backup?

thanks for your reply
yes, i chose:
menu- batch - restore section - restore all applications and data.
i use titanium backup for years now and really dont know what the problem might be.
the desire HD runs a miui rom? can there be a problem?
thanks mike
Ps.: is it possible thatcher the busybox version causes such ne problem?
add: can anyone help me with this?

:=)
1. how do you do it?
2. Can Busybox be the origin of this problem
:=) thanks any comment appreciated

Me too
Im in the same boat buddy. I flash maybe 2 rom Bs a day and lose my SHADOWGUN data. Its a pain because I don't have wifi or high speed and I drive to Burger King to redownload my large files. Titanium Backup hasn't ever restored my data. What can I do??
Motorola atrix 4g with Tmobile
sim card and unlocked bootloader
Running wetdream 1.3.0

nice to hear :=( *sry* that i'm not alone..
so,
what i tried today:
- check if on both mobiles is the same version of busybox installed (check)
- deleted all old backups...
(i read something, that busybox just restores data if its from the same backup as the application... so maybe..)
- restored all apps on my new atrix ..
DIDN'T WORK - WTF
I dont have a clue, what's going on, i never had such problem either with android nor with titanium backup...
-> can someone -where this procedure works- please explain what he does... if there have been any problems, and how he /she managed to restore all settings...
please please please :=) give us some advice! :=)
that can't be it...
I'll also check the Titanium Backup Forum today, so maybe they can help us...
cheers,
:edit: TB Backup Developer contacted... no idea *thumbsUp* :=)

Well I don't really know but I'm just going to throw this out there in case you haven't tried it already.
Is TB being given su by superuser?
Are the apps being installed on external or internal? Have you tried changing the install options?
/mnt/sdcard/ or /mnt/sdcard_ext/
Have you tried previous versions on TB? Just in case.

so, today i really tested every setting
in titanium backup.... unfortunately without luck.
the only this i didn't tested yet, was to try previous version of TB.
thanks for your response and your advice,
maybe someone else knows.
today i also wrote another mail to the titanium backup support mail within the app.
maybe this problem is also related to the MIUI Rom i use on my old DHD.. :=(
thank you!

One more thing you might try.
This worked for me in a slightly different situation.
Install the program from scratch. Uninstall previous version if necessary.
Restore Data only from TB.
Good luck!

hey, at first thanks for the fast reply, second
, you mean, delete the app from my new phone,
-> re-install them from the market
-> restore app data from TB-Backup?
thanks, as soon as u confirm, ill test it.
all the best,
mike
addon: hey, just tested it with one single app. deleted it, reinstalled it from market, just restored data.
without luck unfortunately

Hey guys, to bring this post up again,.. i havent solved my problem so far..
Are you all using custom roms or are you 'also' using the stock rooted roms to restore old apps.
Please give me some system information ..
I dont want to lose my App data..
(((
Thanks
Any help appreciated ..
sent from my DHD using XDA Android App

[SOLVED]
SOLVED
SOLUTION: Flash Custom ROM -> afterwards restore apps ;=)
It really was the problem I thought of:
Motorola Atrix 4G "standard" ROM, calls
-> internal memory "SD-Card" and
-> External Memory "SD-Card-Ext" ...
it looks like this confuses TB which leads to my described problem.
Finally I flashed a CM7 rom, my SD-Card is called "sd-card" again, and my internal memory :=) ;D "internal" ;=),
and titanium backup restored all my apps incl. app-data without any problems.
I tried to contact TB-Devs, but no-one ever replied. its a pitty
hope this helps anyone :=)
all the best,
cheers

crazyVII said:
SOLVED
SOLUTION: Flash Custom ROM -> afterwards restore apps ;=)
It really was the problem I thought of:
Motorola Atrix 4G "standard" ROM, calls
-> internal memory "SD-Card" and
-> External Memory "SD-Card-Ext" ...
it looks like this confuses TB which leads to my described problem.
Finally I flashed a CM7 rom, my SD-Card is called "sd-card" again, and my internal memory :=) ;D "internal" ;=),
and titanium backup restored all my apps incl. app-data without any problems.
I tried to contact TB-Devs, but no-one ever replied. its a pitty
hope this helps anyone :=)
all the best,
cheers
Click to expand...
Click to collapse
Out of curiousiy, did this new custom ROM have Titanium installed on it or you did this after flashing to the ROM.
I ask this as there is another bug when restoring backups from GB to ICS. usually it will fail to restore the app and data but if you go to menu / preferences and scroll down about half way to "app processing mode", it will normally default to auto direct. if you select interactive, it takes longer and you have to reinstall each app (vs batch) one by one but it will restore your app. you then restore it again but this time select data only and this time your app and data will be restored.
Dont know why, i just know it works.

rexboy said:
Out of curiousiy, did this new custom ROM have Titanium installed on it or you did this after flashing to the ROM.
I ask this as there is another bug when restoring backups from GB to ICS. usually it will fail to restore the app and data but if you go to menu / preferences and scroll down about half way to "app processing mode", it will normally default to auto direct. if you select interactive, it takes longer and you have to reinstall each app (vs batch) one by one but it will restore your app. you then restore it again but this time select data only and this time your app and data will be restored.
Dont know why, i just know it works.
Click to expand...
Click to collapse
HEy,
no, this new rom had no TB installed, i just loaded it from the market.
And yes, i know this other processing mode.. but it didn't work in my case either.. :=(
unfortunately...
cheers,
me

can someone lend a hand. Ti backup shows only one application to backup/restore - setcpu. where did the other applications go to?
thank you in advance.

which version have u installed (rom) cheers

the rom is the stock gs2 sprint rom. additionally, when i go to the market many applications do not show up, especially the ones that i purchased. i have attempted to use various android market enablers, but to no avail. i would be extremely grateful for a fix.
eric

i would suggest
switch to another rom.
solved all my problems
all the beste

the point is that i don't want to change the rom, as the one that i am using is adequate. just would like to understand why/how this happened. if someone can lend a hand, i would greatly appreciate it.
eric

TiBu has no problems restoring app data on my stock ROM

Related

how to switch seamless between roms

I like to try different roms, but the problem is i always need to insall all my aps en settings. What is THE BEST way to have all my aps i previously had instantly when i install a new rom?
make a nandroid backup before you install a new rom, and restore it when you're done. though i had issues with the apps stored in the ext partition of my sdcard. i'd like to see the ext partition being saved and restored with dd, but for now nandroid does it via tar. usually works, but not always, at least for me. had to wipe just yesterday for this exact reason.
kendong2 said:
make a nandroid backup before you install a new rom, and restore it when you're done. though i had issues with the apps stored in the ext partition of my sdcard. i'd like to see the ext partition being saved and restored with dd, but for now nandroid does it via tar. usually works, but not always, at least for me. had to wipe just yesterday for this exact reason.
Click to expand...
Click to collapse
I do this, but i actually want to use my aps on multiple roms. A nandroid backup restores the rom completely, thats not what i want.
Dave Hagenaars said:
I like to try different roms, but the problem is i always need to insall all my aps en settings. What is THE BEST way to have all my aps i previously had instantly when i install a new rom?
Click to expand...
Click to collapse
You can't! Even if you don't wipe, the APN list is going to be part of the ROM, so will replace any APN list you may have had on your device beforehand.
The best you can probably do is backup your APN list via an application like this, and then install the application again after you've installed a new ROM (assuming you've wiped) to restore the APN list back again.
Regards,
Dave
apn list is not a thing i care about, i know the settings. It's a lot less work than reinstalling 30 aps
if you are using apps2sd then don't backup/restore the ext partition. apps will be kept this way, but not the market db. so if you install an app through the market in the first rom it will be installed in the other rom, but not in the other market.
i don't think there is a way to share the settings. you could theoretically move /data to the ext partition aswell, but it will break at least if you switch between 1.5 and 2.1 roms...
Dave Hagenaars said:
apn list is not a thing i care about, i know the settings. It's a lot less work than reinstalling 30 aps
Click to expand...
Click to collapse
Sorry - when you said "aps en settings" I presumed you meant your APNs rather than your applications.
Titanium Backup is what you need.
Regards,
Dave
AppManager works well too, although it wont back up protected apps. I just redownload them from Market instead.
Then I use AppsInstaller to reinstall everything. Can be time consuming with 90+ apps but it's better than having to download them all again.
I haven't wiped since I got Titanium so that might work better.
Also, if you look in the Themes and Software section I think there's a PC program that will let you back-up and restore your apps.

Question about Restoring with Titanium Backup

I have just recently downloaded Titanium Backup in order to save my apps because I want to try new ROMs that say to do full wipes including EXT wipes. I was just curious what the proper way to use the program to restore apps was. Also, if Titanium Backup saves to your sd card and you do an EXT wipe, won't that delete all of your saved data? How does it restore? I hope this question isnt on the forum somewhere, I tried searching and couldnt quite find the answer i was looking for.
Thanks for the help. You guys on here have been lifesavers.
Hi,
Okay so first Titanium backup will back up your system settings and your applications and does a fine job at it too! When you wipe your Ext2/3/4 partition all your doing is cleaning off any data held in it. This does not effect your fat 32 partition which is where all your stuff is (pictures, albums, films, ringtones etc) I haven't deleted my fat32 partition ever as this never needs touching really. Apps2sd runs from your Ext partiton so wiping will kill all your apps but this is where Titanium comes in and as it saves to the fat32 partition you have no worries wiping. Also suggest backing up on a PC, I do once a week and saved me a few headaches
Open Titanium and hit menu, then batch. This will bring up a list of options to 'Run' backup or restore. I would strongly suggest also to donate $3.99 for the paid version with the hyper shell.
Anything else you need help with?
Nope. Thanks man. I just needed a few things cleared up before I went ahead and wiped my ext. You were a great help.
No problem, glad to have helped
you say it saves system settings...
so i have about 30 ringtones set to specific contacts, if i wipe/flash a new rom.
restore using titanium backup. Will all those ringtones be set back to the proper contacts automatically with TTB? cuz its a pain in the *** setting them each new rom
i tried mybackup pro a long time ago and it didn't do this which is why i don't waste my time with that app. (that may be changed now, it's been about 8 months)
would I be able to Restore my backup if I have flashed a new rom without problems?
I'm having problems with Titanium Backup. I made backup of a lot of apps before flashing some new stuff to my Galaxy S, but now when I try to restore them it just gets stuck. At first there's that little window saying restoring, but that disappears and it seems like everything is fine. However, when I try to restore next app it just says that a process is already running and it stays that way until I kill it via Autokiller. The app gets installed so that's fine, but the problem is that I would really like to just run a batch-operation and not have to kill the Titanium-process for every app i have back-up of...
Any solutions good people of XDA?
check at the new version, it has an alternative restore mode that you need to enable for it to work on the galaxy s
Another restore question
I installed Titanium backup on my Galaxy S Captivate yesterday, did a batch backup of "all user apps + System Data" in the list it showed the bloatware ATT apps which I wanted to uninstall but with the option of reinstalling them if I ever needed to bring the phone back to ATT.
I did a test uninstall of one of the market apps and then did a restore and it worked fine. Then I tried to un installed one of the ATT apps, which worked but when I tried to restore it by clicking on the crossed out app at the bottom of the list, there is no option to restore it, just delete.
Did I do something wrong with the backup or am I not restoring it properly? my test worked fine so I thought I had it figured out but obviously I am doing something wrong.
any help would be appreciated.
thanks!
Similar problem with no luck at reinstalling Att apps. I accidently deleted google talk and now cannot download new apps.
I have a similar question to the OP.
If I use the Master Clear or whatever is called to restore my phone to stock...that is supposed to delete the internal SD Card so, if I were to copy the Titanium Back Up folder to my PC then copy it back to the SD card after the clearing is done...would that be enough to restore all the games and apps?
I have titanium backup stored in sdcard, this backup is settings/wallpaper, is possible to extract from this file only wallpaper, without restoring all backup to the phone??
My news app/widget not working on MY HTC DHD even after several reboot/restart. So I decided to back up the apps and widget trough titanium backup and uninstall the app+widget. After reinstalling the apps/widget. the news app is working again but the widget, I cant find it in widget menus when I tried to add it to home screen.
Any help appreciated.
Thx
**deleted**
Also have a question about this program
It's restores my apps great. Very happy about it. But when you have installed ur apps back.
When I go to the android market they are not listed in my apps.
Though when i go and look for the app in the store it says installed. Yet can't check the allow automatic update checkbox.
Hope I make sense???
So I can't update it basically???Or when there is an update it will show up in my apps ???
My SD card was fried last night... everything gone. Good thing I backed up everything onto my laptop last week. Got a new SD card and copied everything over from the laptop. When I go into TB app, it doesnt show what I copied over. SHows I have no apps in memory... I made sure to copy everything into the "Titanium Backup" folder in my SD card. Any help would be greatly appreciated!!
eezdva said:
Also have a question about this program
It's restores my apps great. Very happy about it. But when you have installed ur apps back.
When I go to the android market they are not listed in my apps.
Though when i go and look for the app in the store it says installed. Yet can't check the allow automatic update checkbox.
Hope I make sense???
So I can't update it basically???Or when there is an update it will show up in my apps ???
Click to expand...
Click to collapse
This happened to me as well. Go into the "more" option thru Titanium and select the Market Doctor. This should link your apps back up with the Market. Also, sometimes simply installing an app thru the Market and/or a reboot will get my installed apps to show up properly.
OK thanks. Will try it out.
eezdva said:
OK thanks. Will try it out.
Click to expand...
Click to collapse
Hope that worked, but just in case, there's another way. Once in Titanium, click backup/restore, and then scroll to your desired app. Long press the app and then click the option to "attach to market (forced)."
Market Doctor - Amazon Market
I installed a new ROM and restored my apps with TiBu. I was having some syncing problems in the Android Market so I ran Market Doctor. The problem is that I did not know to de-select the Amazon sourced apps so 47 of them got linked to the Android Market. I have since manually de-linked (long press) each of those apps solving most of the problem but they still show up in the Market list but under the 'Not Installed' section at the bottom. Is there a way to permanently break the link? I am concerned about having to deal with it in the future. Maybe re-run Market Doctor following the proper de-select process?

[Q] Kies not recognising after MIUI flash

Hi guys,
I'm fairly new to all of this, ive been reading up on flashing and the different roms, rooting android devices etc... i personally still using a symbian i know lol but its all modded and flashed so im not a complete noob...
My girlfriend got a sgs2 few months back, i flashed Lightening for her, she thought it was great with the speed and UI of it all..
Last night i showed what MIUI looks like and so i flashed it for, her spent a while setting it all up, she loved it with the masses of customisations etc...
Now i KNOW kies is an utter piece of crap ave had a numerous problems with it and her phone before but not like this...
Basically after flashing MIUI the phone would just not connect to Kies at all, the only thing it would do was come up as a removable drive of which i could not access half the time (told me the disk was empty) - the phone would only give me the option to mount/unmount the SD card NOT the usual "transfer data to pc" so i did all the usual troubleshooting tasks: reboot phone and pc, reinstall drivers, reinstall kies to no avail.
the ONLY reason i need to reconnect to kies is to get all her contacts msgs gallery etc back
I cleared all data and caches when flashing as i know you should when flashing a new rom.. ive only flashed lightening v5 and v6.1 but had no problems whatsoever and i was wondering if there is a known problem/solution to this?
apologies for the long post just wanted to give as much info as possible also she DOESNT have an sd card as of yet other wise i would have just used a 3rd part backup manager to backup/restore from SD card...
i did wonder (AFTER restoring back to Lightening rom backup) would it be possible to 'advanced restore' JUST the 'data' from the recovery menu whilst runnning the MIUI rom or would that just be a complete mess?
Thanks for any help you guys have would be greatly appreciated
**EDIT** - Sorry if this is in the wrong section i couldnt find anything related or a suitable thread after searching quite a bit
As far as im aware kies only recognise stock firmware. Also you could still use the third party apps and save it to the internal storage of the phone no need for external sd card, as you dont need to wipe internal storage when flashing new ROM.
Did you make a backup of the lightening ROM? If so restore it and backup contacts/messages using a third party app and re-flash then restore.
Ricey
Hey Ricey thanks for the reply mate,
Ahh right ok then, i assumed that it would work with all custom roms as it worked fine with Lightening but now i think i know its because lightening is a stock firmware thats been rooted and had some tweaks whereas MIUI is actually custom.
I wasnt aware that it doesnt wipe internal storage when doing a wipe data+cache, until last night when we noticed that all her photos and apks were still on the phone just not apps lol...
I'm assuming that if i use a 3rd party app to backup contacts and msgs etc they WONT be wiped along with all of the other data for the backup app.
1 last question: any recommendations on a backup program from the market? i keep reading about titanium backup but not sure if this performs the task i want it to.
Thanks
**EDIT** sorry forgot to answer your question - yes i did backup the lightening rom and restored it after spending nearly 2 hours trying to find a solution to this problem
Sms backup+ will backup sms to your gmail account, and restore between roms.
Sync contacts to your google account.
Sent from my GT-I9100 using xda premium
mindyabiznis said:
Hey Ricey thanks for the reply mate,
Ahh right ok then, i assumed that it would work with all custom roms as it worked fine with Lightening but now i think i know its because lightening is a stock firmware thats been rooted and had some tweaks whereas MIUI is actually custom.
I wasnt aware that it doesnt wipe internal storage when doing a wipe data+cache, until last night when we noticed that all her photos and apks were still on the phone just not apps lol...
I'm assuming that if i use a 3rd party app to backup contacts and msgs etc they WONT be wiped along with all of the other data for the backup app.
1 last question: any recommendations on a backup program from the market? i keep reading about titanium backup but not sure if this performs the task i want it to.
Thanks
**EDIT** sorry forgot to answer your question - yes i did backup the lightening rom and restored it after spending nearly 2 hours trying to find a solution to this problem
Click to expand...
Click to collapse
They will still get wiped its just gives you a backup to restore once reflashed. To backup contacts just use the stock contacts app, and export to SD. When re-flashing just import from SD using the same method. As for Messages use sms backup & restore off the market by ritesh sahu. The app is pretty self explanatory.
thanks for your input guys, in the end i just used the MyBackup app from the market and i got it all flashed and working correctly..
Now to get customising

[Q] Apps are force closing after data restore - Titanium Backup

Hello, I've a problem that is recurrent in the Galaxy S forum... and maybe somewhere else!
When I do a backup with TB, it goes fine.
Then I flash a new rom, restore with TB. When app is restored, everything's fine, but when I restore data, every app is force closing... This is really annoying if I want to get back my apps settings...
If someone has a fix, I'd appreciate a lot !
Thanks a lot guys !
Are you restoring system data? That can cause major issues. Just click restore missing apps when restoring.
Your settings are saved in misc. Data, and back that up, then restore that, and you can flash to your heart's content.
Sent from my LG-E739 running CM9 Nightlies
I'm not restoring system data, just app data.
APK backup is just fine, but when i'm restoring my data, it's totally messed up !
Same issue with me
Sounds like I'm in the same boat. The TI data restores don't work. I have not backed up or tried to restore system data. If I wipe data for an app, it runs fine. If I restore data, it force closes.
I've tried clearing cache and fixing permissions, but no luck.
I just upgraded from ASKP Milestone 5 to build 38 (VZ Fascinate).
Just Restore Apps, instead of together
Hi, Perhaps app's data somehow related to previous ROM thingy. New ROM might comes with different features which makes apps shown in different layouts and data presentation. That might have been the cause. So just reinstall ONLY WITH APPS ONLY. Data typically like saved memory/cookies in your phone. So data can be remade by reopen apps Hope helps
whitefang
If this helps or convinces you, pls kindly hit thanks button.
Will try rollback to Milestone 5
whitefang3456 said:
Hi, Perhaps app's data somehow related to previous ROM thingy. New ROM might comes with different features which makes apps shown in different layouts and data presentation. That might have been the cause. So just reinstall ONLY WITH APPS ONLY. Data typically like saved memory/cookies in your phone. So data can be remade by reopen apps Hope helps
Click to expand...
Click to collapse
Thanks for the reply. I don't see how in incremental release of the same ROM would be the issue. Yes, I couild install the apps only, but that would defeat the purpose of using TI in the first place. (And, I have nearly 200 apps.)
Tonight, I'll roll back to AOKP Milestone 5 and see if it works. If not, I'm wondering if the update to TI this week may have had anything to do with it.
Method for solving FC (make sure ya know what you doing)
LinkinParkmetre said:
Hello, I've a problem that is recurrent in the Galaxy S forum... and maybe somewhere else!
When I do a backup with TB, it goes fine.
Then I flash a new rom, restore with TB. When app is restored, everything's fine, but when I restore data, every app is force closing... This is really annoying if I want to get back my apps settings...
If someone has a fix, I'd appreciate a lot !
Thanks a lot guys !
Click to expand...
Click to collapse
semibru said:
Thanks for the reply. I don't see how in incremental release of the same ROM would be the issue. Yes, I couild install the apps only, but that would defeat the purpose of using TI in the first place. (And, I have nearly 200 apps.)
Tonight, I'll roll back to AOKP Milestone 5 and see if it works. If not, I'm wondering if the update to TI this week may have had anything to do with it.
Click to expand...
Click to collapse
Oh, if thats the case, are you restoring data including some system data into different rom? Perhaps you can give a try:
1.Wipe the data for that app
2.Launch the app again. It should run normally but without any data (eg: zero MMS/SMS messages).
3.Enable the "System data migration" option in Titanium Backup
4.Restore the data with Titanium Backup
5.Reboot.
Source of method:http://www.titaniumtrack.com/kb/tit...ystem-app-FC-when-launch-restored-system-data
Hope this helps. Pls kindly hit ''Thanks'' button if you can
sincerely,
whitefang
If someone could say if this works?
I'll give it a try when i'll flash again a rom, but for now i reverted back to mine
I went back to M5 and had the same issue. I had not backed up or restored and system data. Same problem whether restoring via batch or individual app.
If I create a new backup, I can restore it ok. So, seems that the last full restore I did was corrupt.
Sent from my SCH-I500 using Tapatalk 2
I didn't understand what you did to avoid the problem...
May you explain it again?
Also, i contacted titanium backup team, they asked for a logcat of my phone doing restore, flashing and backup... Can someone help me with that?
I didn't actualy fix the problem. I just proved that my previous backup was corrupt or something. I know this because I cannot restore the backups I made before wiping the phone. However, if I make a new backup, I'm able to clear data/restore it with no issues.
I've never pulled logcat files for TB, so can't help you there.

[Q] Titanium backup not backing up app just data on 5.02

Ok guys here's my problem on KK with a sdcard mod I was able to use TB no problems. Yesterday I installed a rooted version of 5.02(lollipop) onto my device. Everything appears to work perfectly and root is fine.
Now originally I thought TB could read/write to the original TB location on external sdcard but my morning schedules failed. OK i thought and after some research I found a setting in the the setting backup location to allow lollipop compatibility.
But what I have found since is only data seems to be getting backed up no apk at all :/
pics attached show what i mean
pic 1 is what happened to an app I tried to backup in lollipop
pic 2 what the apps should look like taken in KK
pic 3 shows PSN app backed up in lollipop
pic 4 shows the backup of remote play taken in KK
Have I missed something in a setting or is lollipop screwing me around?
Any help would be grately appreciated, Ive been unable to find anything like this in google searches and I wanna get it ironed out before making anymore backups.
anyone?
Tried mount name space in SU settings but made no difference Still not sure whats screwing up.
To anyone using TB on lollipop I'm assuming you used the "create rooted firmware" method of installation. But may I ask how u used TB to restore and currently backup?
Did u use a Premade backup zip for reinstalling or standard batch method from app?
Have you tried to make a backup of a user app since reinstalling, does it backup correctly with market link etc?
Did you have to change any SU settings or TB settings for proper function?
From what I can gather TB can't find the installation path of the apk so doesn't back it up and loses the market links etc.
EDIT: I appear to of solved the problem by using sd card fix on platform xml instead of using document provider in setting up the storage folder.
Hello ? I've same problem but I'm still unable to solve. Could please share how exactly you sorted out the problem. Thanks in advance
harishv01 said:
Hello I've same problem but I'm still unable to solve. Could please share how exactly you sorted out the problem. Thanks in advance
Click to expand...
Click to collapse
me too
On ti backup I changed the location where it found my backups (on SD) and used "Document Provider" since ti says it's recommended for devices 5.0 and up or something. After that you just have to select the root of your SD card (not ti backup folder) and then select the ti backup folder. I don't know why ti didn't do this by default since it knows what my android version is but now it works and I'm happy.
edit: btw I know it's an old thread but it was one of the first results on google so I'm replying here.

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