Unfortunately my friends EVO 3D's digitizer is going insane and randomly selecting things on the screen. He needs to take it in but I'm not sure how Sprint will handle it with it being S-OFF and all. I can return it to a unrooted ROM but I wouldn't want to mess with the HBOOT etc if I didn't have to.
Has anybody taken their EVO 3D in with S-OFF and got repairs done on it?
They will work on phones with s-off as long as you are on a stock rom. Actually, most of the time the techs wont even check to see if you are s-off, but just at least return to the latest stock rom
I work at a preferred service and repair store and we haven't even received parts for the 3d yet. We have been told soon. I'd assume that they will ae (advanced exchange) it for you. Just to be sure I'd unroot. But many have said they send phones back all the time rooted.
My wife just had the screen replaced on her Evo4G, which was rooted, had one of Miks roms installed, and the splash screen was changed. They didn't say anything.
sitlet said:
They will work on phones with s-off as long as you are on a stock rom. Actually, most of the time the techs wont even check to see if you are s-off, but just at least return to the latest stock rom
Click to expand...
Click to collapse
Thanks for the reply sitlet. I will get it back to a stock rom.
I am downloading the 2.17 stock RUU now. I can run the RUU and extract the zip out. In there remove at least the hboot and recovery... will that work. Do they work on phones with custom recoveries as well?
I extracted the ROM.zip out of the 2.17 RUU. Then I extracted everything out of the ROM.zip and removed hboot 1.5. Repackaged it back into a zip. So this should be good to go on flashing from the bootloader? The phone currently has a 2.08 rooted ROM on it.
I have had phones replaced with s-off and got a 150$ trade in with my og EVO. All were stock roms. I always keep a stock ROM on my SD card just in case I have to pop into a store and have them look at something
Sent from my PG86100 using XDA App
I took mine in rooted with stock rom. They replaced the screen no questions asked. However, it was alerting for an update which I knew would update the hboot. They gave it back saying they were sorry that they didn't update it for me since I didn't leave the sd card in it. So, if is signaling to be updated, don't give it to them with the card in it.
Don't worry about the phone being rooted when you take it in. That shouldn't matter. Just flash clean ROM or something similar. Just a stock rooted ROM and you'll be fine. They won't even know the difference all they are doing is replacing hardware.
And ditto on the SD card. Leave that out so they can't download any updates. I would probably even be straight forward with them and tell them you don't want them to update anything because you need the HBOOT unlocked in order to do dev work for qualcom. When they ask what you are doing just say your contract does not allow you to discuss details. They won't bother you about it.
We never even go into recovery, my store manager and repair tech had no idea what s-off was until I started...
Awesome. Thanks for all the replies everybody.
I downloaded the 2.17 RUU and extracted the rom.zip out of it. Then removed the hboot 1.5 and repacked the zip and flashed. Got it flashed back to stock 2.17 and he is going to take it into sprint tomorrow.
Anybody know what Sprints policy is on water damage stickers? My phone had got some water on it awhile back and the water stickers are red. The phone works fine and everything, I just hope I don't have this digitizer issue and need it repaired. I've got TEP but would sprint work on it if the water sticker is red?
leerage said:
Awesome. Thanks for all the replies everybody.
I downloaded the 2.17 RUU and extracted the rom.zip out of it. Then removed the hboot 1.5 and repacked the zip and flashed. Got it flashed back to stock 2.17 and he is going to take it into sprint tomorrow.
Anybody know what Sprints policy is on water damage stickers? My phone had got some water on it awhile back and the water stickers are red. The phone works fine and everything, I just hope I don't have this digitizer issue and need it repaired. I've got TEP but would sprint work on it if the water sticker is red?
Click to expand...
Click to collapse
It depends on the store. If the water stickers are red then they can reject it. Most techs will look for signs of water damage on the board. If they find water damage on the board most will send you to the insurance company. Just give a shot and see what happens.
Sent from my PG86100 using Tapatalk
I'm hoping to head over there tonight but was wondering
If I flash RUU 2.17 will it also update my bootloader?
Thanks
cjackxiii said:
I'm hoping to head over there tonight but was wondering
If I flash RUU 2.17 will it also update my bootloader?
Thanks
Click to expand...
Click to collapse
Yes, if you run the 2.17 RUU it will update your bootloader. If you are already S-OFF from revolutionary you will be fine though. You can downgrade back from 1.5 to 1.4. If you want to keep hboot 1.4 and return to a stock non-rooted ROM, you'll need to extract the rom.zip out of the RUU and remove HBOOT. Or i guess I could upload what I made if you want it.
Unfortunately, if the water indicators went off, they will likely not work on it at all. That's the FIRST thing every tech will look at. And it doesn't matter if you say it only got a little wet, they wont believe you.
Well my friend took his EVO 3D out to sprint and they replaced the whole LCD/digitizer. Luckily someone had returned a pretty much brand new EVO 3D. So the tech just swapped it out.
Sent from my PG86100 using XDA App
leerage said:
Yes, if you run the 2.17 RUU it will update your bootloader. If you are already S-OFF from revolutionary you will be fine though. You can downgrade back from 1.5 to 1.4. If you want to keep hboot 1.4 and return to a stock non-rooted ROM, you'll need to extract the rom.zip out of the RUU and remove HBOOT. Or i guess I could upload what I made if you want it.
Click to expand...
Click to collapse
I too am a victim of an hboot 1.5 replacement... If I try to downgrade to 1.4, obviously not knowing if the previous owner was rooted... Would it cause any problems, you know, in the event it was never previously rooted?
Sent from my 3VO
if you are s-off(unlikely) then ya you can downgrade. but if you are s-on even if it was s-off from the last person and you are 1.5 there is no way to get it back. htc more than likely put it back to s-on before handing it your way. oh and you can still unlock the bootloader and gain root. but you have to unlock through htc.
Vandelay007 said:
I too am a victim of an hboot 1.5 replacement... If I try to downgrade to 1.4, obviously not knowing if the previous owner was rooted... Would it cause any problems, you know, in the event it was never previously rooted?
Sent from my 3VO
Click to expand...
Click to collapse
You can't downgrade unless you have s-off, and you can't get s-ff with a 1.50 hboot.
All depends on the Sprint store. My last visit to a Sprint store the reps told me I had too many apps on my phone and most of them were bad. And I had a rooted phone because I had a Sense skin and Widget Locker running.
Sent from my HTC EVO 3D using Tapatalk
Related
So about a month ago I got a replacement 3d (and of course it came already updated to hboot 1.5) and after a few days of owning it the random reboots began. I flashed infectedrom and tiamat's kernel which seemed to help a bit, and it was to the point that I could tolerate it. Last night, while I was sleeping and it was on the charge, it apparently rebooted itself, and froze on the boot animation, causing my alarm to not go off, which prompted me to decide it was time to replace it. I called sprint, lo and behold the lady I talked to told me that the 2.08 update was causing the random reboots and to take to a local repair shop. I took it there, only for them to tell me that I was SOL and needed to wait for an update because they could not roll back to pre 2.08 (due to htc's hboot 1.5 fiasco) and they said that they would not replace it for me.
Great. I just got one as a replacement.
Sent from my PG86100 using Tapatalk
OK. So.... The reason my phone won't stop rebooting is because its 2.08?
Why is it not rebooting for others than if its a software issue? How do you downgrade it if you are on 1.40? Isn't that the version number the rom is built on? I'd love to have a full day without a reboot.
Been fine for me. It's probably an hboot 1.50 issue.
Via My HTC Evo 3D On The Now Network From Sprint.
normally if an update caused an issue with the device, the repair centers would normally just roll it back to the previous update (granted it wasn't borked either, as they did with the optimus) but since htc made it practically impossible to downgrade from hboot 1.5 or flash anything prior to it, they cannot downgrade to the previous software version.
I remember posting long ago (prior to HTC's unlock) that it wouldnt be a real unlock and that it would prevent real unlocks and cause nothing but problems. People called me a troll and crazy... hmmm.....
I simply cannot imagine a specific software version being the cause of this. I've owned 3 3ds, one of which had the reboot issue, and that was before the ota that brought hboot 1.5
joehunni said:
I simply cannot imagine a specific software version being the cause of this. I've owned 3 3ds, one of which had the reboot issue, and that was before the ota that brought hboot 1.5
Click to expand...
Click to collapse
Same here really. I and 2 friends got our EVO 3Ds at the same time from the same shop on the same business contract. Their's work perfect and mine has been nothing but problems. I have managed to get mine mostly fixed though with custom ROMs and kernels.
Its not specific to H1.50 because I'm running 1.40
felacio said:
Its not specific to H1.50 because I'm running 1.40
Click to expand...
Click to collapse
What version of 2.08? .3?
Hmmm. Maybe faulty hardware? Mine has been fine.
Via My HTC Evo 3D On The Now Network From Sprint.
Whatever the sprint rep told you is total BS
freeza said:
What version of 2.08? .3?
Click to expand...
Click to collapse
I'm running .3 right noe. Haven't tried the newest.
felacio said:
I'm running .3 right noe. Haven't tried the newest.
Click to expand...
Click to collapse
That is the newest. I haven't had any problems running any of my own ROMs based on whatever the current update is or any HBOOT versions. It's certainly not something that affects 100% of the phones.
I've been having reboots as well, I thought it was the kernel I was using but I've tried all of them... I'm on 1.40 with 2.08.651.2... Idk...
Sent from 3D A.W.E.S.O.M-O
Sounds like they just didn't want to give you another replacement...
My replacement phone has.2 on the end of the software number. I have the update downloaded but not installed yet. Does it matter at this point?
Sent from my PG86100 using Tapatalk
motoelliot said:
I've been having reboots as well, I thought it was the kernel I was using but I've tried all of them... I'm on 1.40 with 2.08.651.2... Idk...
Sent from 3D A.W.E.S.O.M-O
Click to expand...
Click to collapse
Does it happen with the stock kernel?
Sent from my PG86100 using xda premium
I just had sprint order me another 3d yesterday......My issue though isnt reboot related...just really bad phone service. I had a issue about a month ago with a bad sd card that shut down the phone and made it unusable.
I replaced the sd card and ever since my phone service has been horrible...Im not sure how or what the sd card did to my phone but something inside seems to have been affected.
I took the phone to sprint yesterday and left it with them for a hour after which they tell me that they did a "hard reset" and such and that now the phone is fine and good to go....UMMM no its not!!!! I walked right over to the 3d floor model they had and held my phone next to it with the rep next to me....on my phone - no bars and a roaming triangle(in the sprint store im roaming..wow). On the floor model phone - full 4g full bars. At that point i politely asked to order me a new phone...done deal..should be here in a few days.
That sucks man. I got an evo 3d cause I broke my og evo and it came with hboot 1.4!
Hello, I have an EVO 3D, running Cool ICS v7, with the htcdev.com unlocked bootloader, and the juopuonut bear S-Off (Wire Trick). My refurb phone seems to be having issues with all of the 4 touch buttons on the bottom of the screen, and works randomly. I have already tried re-installing the ROM, but it seems to be a hardware issue, since it only started a few days ago. Anyhow, im going to have to go to the sprint store, to get my phone diagnosed again, and have them send me a new phone, but I don't want them to see that my phone has been modded, and have them conclude that that is the cause of the problem. I need to know how I can go back to Stock Rom, Turn my S back to S-ON, and relock my bootloader, so that it won't say Juopuonut bear in the bootloader screen in pink highlighter either. Thanks!
Sent from my PG86100 using xda app-developers app
From everything I've read, you should be fine if you take it as is. The official Sprint policy is to treat rooted customer's phones the same as unrooted. If you are concerned, you could take it in with a rooted stock Rom but leave it unlocked.
Sent from my ICS 3VO with Tapatalk 2
coal686 said:
From everything I've read, you should be fine if you take it as is. The official Sprint policy is to treat rooted customer's phones the same as unrooted. If you are concerned, you could take it in with a rooted stock Rom but leave it unlocked.
Sent from my ICS 3VO with Tapatalk 2
Click to expand...
Click to collapse
Do you have a link to the source of this?
3 weeks ago a friend brought his in, and they wouldn't order a replacement (even though he pays for insurance) until he brought it back fully locked up.
To OP, backup your stuff, run the 2.17 exe while the phone is in FASTBOOT USB mode. Then use HTC's tool to re-lock the device. and then to turn S-ON back on, do fastboot oem writesecureflag 3 while the device is connected in FASTBOOT USB Mode again.
Unknownforce said:
Do you have a link to the source of this?
.
Click to expand...
Click to collapse
I found this link on Pocketables (well goodandevo) originally: http://www.acsyndicate.net/dear-sprint-thanks-for-the-memo/
Now, whether the local Sprint employee follows it :banghead:
Sent from my ICS 3VO with Tapatalk 2
Thanks!
Unknownforce said:
Do you have a link to the source of this?
3 weeks ago a friend brought his in, and they wouldn't order a replacement (even though he pays for insurance) until he brought it back fully locked up.
To OP, backup your stuff, run the 2.17 exe while the phone is in FASTBOOT USB mode. Then use HTC's tool to re-lock the device. and then to turn S-ON back on, do fastboot oem writesecureflag 3 while the device is connected in FASTBOOT USB Mode again.
Click to expand...
Click to collapse
Im going to try doing this method, i hope it works! Ill keep you posted
THANKS!
Thanks For All Your Help Guys! It worked, im back to 100% Stock. Ill now be able to go to he sprint store, and get my replacement evo 3d!
I just got my new EVO and it already loaded the new update. I was wondering if i can root it now? if not what are my options?
You'll need to use HTC's unlock with 1.22.651.3
http://forum.xda-developers.com/showthread.php?t=1690919
xHausx said:
You'll need to use HTC's unlock with 1.22.651.3
http://forum.xda-developers.com/showthread.php?t=1690919
Click to expand...
Click to collapse
where do i find the unlock? Sorry i am fairly new at this.
You'll probably get flamed for not searching, as this is a common question. But anyway, go to htcdev.com and on the right side where it says choose device, look for 'other devices' or so me things similar. Also read a lot about rooting, everything you need is in the dev section. If you get stuck let us know
"We're coming from a pure power source"
What others have said. Just wanted to add in that your warranty will be void if you unlock with htcdev
To some it matters, to others it does not.
Sent from my EVO using xda app-developers app
champ052005 said:
What others have said. Just wanted to add in that your warranty will be void if you unlock with htcdev
To some it matters, to others it does not.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
This only voids your HTC warranty. When was the last time anyone has used that?
It does NOT prevent you from getting repairs through sprint or insurance
HTC's warranty is lame anyway. You have to send your phone to them and it could be gone for a month.
"We're coming from a pure power source"
metalfan78 said:
HTC's warranty is lame anyway. You have to send your phone to them and it could be gone for a month.
"We're coming from a pure power source"
Click to expand...
Click to collapse
This is funny because my already htcdev rooted, and reverted back evo is now in Texas for my camera repair. No mention
yet that I have voided my warranty, we'll see what happens. They better not say rooting fuk'd my camera, it went out gradually.
NOW FIX MY F"N PHONE!!
mrjasenr said:
This is funny because my already htcdev rooted, and reverted back evo is now in Texas for my camera repair. No mention
yet that I have voided my warranty, we'll see what happens. They better not say rooting fuk'd my camera, it went out gradually.
NOW FIX MY F"N PHONE!!
Click to expand...
Click to collapse
The disclaimer said that it may void parts of the warranty, so I'm hoping they'll still fix hardware issues like that. Unless they want to start making claims about rooting breaking things at a hardware level.
lordelin said:
where do i find the unlock? Sorry i am fairly new at this.
Click to expand...
Click to collapse
Not sure if you have rooted a phone before, but i just rooted my phone for the first time last weekend this way and it's really easy. Best of luck but i don't think you should have any issues figuring it out though.
This is the way i did it though. Having the written instructions and the video really helped. http://htcevohacks.com/htc-evo-4g-lte-root/how-to-root-htc-evo-4g-lte-unlock-bootloadertwrp-recovery/
S-off
If you root your phone on 122.651.3, it must be done through htcdev and you still could file an insurance claim with sprint?
Is there a way to S-off the phone...I will not touch until I can do both!
So, my predicament is a little different. Prior to the OTA update (not sure what the OS version was at that time) I used the one click script root method to root my phone, it worked perfectly. With root access, I installed GooManager and installed TWRP recovery. After that I used the Panda S-Off method to get to s-off. With all three pieces in place, I never flashed a custom ROM (primarily becasue they are all Sense based ROMs and I am looking for a way to fix the multitasking issue) because I realized that I didn't clear out my Google Wallet settings prior to rooting my phone. After reading a few threads on the NFC sensitivity I decided to RUU my phone back to stock to try to recover my NFC/Google Wallet functionality. After RUUing my phone, I was surprised to see that the bootloader was still reporting s-off, but recover was back to stock and I had no root access. I was able to recover NFC and get GW working again. At this point the OTA came out, so I decided to take it. Now I am on the latest OS version 1.22.651.3 and there is no root method available except the HTC unlock. I'm just wondering if there are any "unique" options for me since I have s-off, but don't have root?
Rxpert said:
This only voids your HTC warranty. When was the last time anyone has used that?
It does NOT prevent you from getting repairs through sprint or insurance
Click to expand...
Click to collapse
Really? I don't know why but I was under the impression that if you were HTCDev unlocked that it would invalidate any repairs or replacements through Sprint as well. I figured they had an agreement to communicate this to one another. Have you had personal experience that can validate this?
[edit] I suppose you would just relock the bootloader and then unroot and Sprint would have no idea you ever did anything? Is this correct?
strangemcd said:
Really? yes I don't know why but I was under the impression that if you were HTCDev unlocked that it would invalidate any repairs or replacements through Sprint as well no. I figured they had an agreement to communicate this to one anothernope. Have you had personal experience that can validate this?taken rooted phones in before
[edit] I suppose you would just relock the bootloader and then unroot and Sprint would have no idea you ever did anything? Is this correct?
Click to expand...
Click to collapse
Sprint does NOT care if you are rooted. They will still repair the device if it is not rooting that directly caused the issue. Its a company wide policy.
---------- Post added at 08:31 PM ---------- Previous post was at 08:30 PM ----------
bgduece22 said:
If you root your phone on 122.651.3, it must be done through htcdev and you still could file an insurance claim with sprint?
Is there a way to S-off the phone...I will not touch until I can do both!
Click to expand...
Click to collapse
Yes, you can can unlock via HTc dev and still get an insurance claim.
No you cannot get S-OFF (although the past S-OFF method worked even if you were already unlocked, so it may not even matter)
Rxpert said:
Sprint does NOT care if you are rooted. They will still repair the device if it is not rooting that directly caused the issue. Its a company wide policy.
---------- Post added at 08:31 PM ---------- Previous post was at 08:30 PM ----------
Yes, you can can unlock via HTc dev and still get an insurance claim.
No you cannot get S-OFF (although the past S-OFF method worked even if you were already unlocked, so it may not even matter)
Click to expand...
Click to collapse
So the moral of the story is if my phone is completely stock and I want to eventually fully root it either s-off I need to ignore the 1.22.651.3 update?
Sent from my EVO using xda app-developers app
Curb71 said:
So the moral of the story is if my phone is completely stock and I want to eventually fully root it either s-off I need to ignore the 1.22.651.3 update?
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
Theres no reason to wait. S-OFF wont wipe your data or anything like that. Do it while you still can. You can S-OFF the device and run the bootloader customizer so it shows S-ON and locked.
Sprint will never know you rooted
Rxpert said:
Theres no reason to wait. S-OFF wont wipe your data or anything like that. Do it while you still can. You can S-OFF the device and run the bootloader customizer so it shows S-ON and locked.
Sprint will never know you rooted
Click to expand...
Click to collapse
the last time I rooted a phone was when the evo 3d dropped. so everything since then is over my head. since Im still on 651.1 I'm trying to figure out what steps I need to follow and what different options/ways of rooting there are. What's the best way? I see this way http://forum.xda-developers.com/showthread.php?t=1671577 and the regaw and the lazy panda and I think a few more. I just want the phone fully rooted like my evo and evo 3d were. but I'm reading about google wallet, rooting, unlocking bootloader, s-off, custom recovery, I thought this was all done in a step or two before...
Curb71 said:
the last time I rooted a phone was when the evo 3d dropped. so everything since then is over my head. since Im still on 651.1 I'm trying to figure out what steps I need to follow and what different options/ways of rooting there are. What's the best way? I see this way http://forum.xda-developers.com/showthread.php?t=1671577 and the regaw and the lazy panda and I think a few more. I just want the phone fully rooted like my evo and evo 3d were. but I'm reading about google wallet, rooting, unlocking bootloader, s-off, custom recovery, I thought this was all done in a step or two before...
Click to expand...
Click to collapse
It is pretty much 2 steps
Use this first (STEP 1):
http://forum.xda-developers.com/showthread.php?t=1671577
Then lazypanda (STEP 2).
Everythings automated. When you get S-OFF you can flash a custom ROM, or leave the one you currently have. Just remember to never take an OTA
I'd suggest running the bootloader customizer too once S-OFF has been achieved. Once again, all automated
Rxpert said:
Sprint does NOT care if you are rooted. They will still repair the device if it is not rooting that directly caused the issue. Its a company wide policy.
Click to expand...
Click to collapse
Appreciate the reply. It's been years since I was a Sprint customer, last phone I had with them until now was a Blackberry Curve 8330, so their policies with various Android stuff is still new to me but I'm glad to hear it's not a big deal. I think I may actually htc unlock this weekend then and finally give some custom roms a test run.
lordelin said:
I just got my new EVO and it already loaded the new update. I was wondering if i can root it now? if not what are my options?
Click to expand...
Click to collapse
Use the RegawMOD root, its automated and easy and he updated it to the 1.22....3 version, only problem I had was installing the root.zip in TWRP at the end of the install, there are real good instruction on pages 81-83 of that forum to help if you cant locate the .zip file. Worked great for me and am rooted, no s-off though will have to wait till there is a reliable exploit, the lazy panda method is too risky for me right now.
So, I cracked my screen on my rezound and I got an insurance replacement from asurion. When I got the replacement I turned it on and everything appeared to work fine. I only ran it for a short amount of time before I said, screw it and put on
I went ahead and flashed FlyHalf's CM10.1 ROM. (didn't think to back up the current version as I figured I would be able to RUU back).
Now I'm having severely odd battery issues. The battery status will say it is draining EXTREMELY fast (like 20% in 5 min) and appears to be misreported. It was at 2% remaining and I rebooted it, and it came back up with 57% battery.
So, here is the dilemma. I cannot RUU back to stock as there is no RUU for HBOOT 2.28 which is what was on the device when I got it.
Should I just call Asurion and tell them their replacement phone appears to be malfunctioning and hope they don't care it is running a custom rom?
Any ideas on where I should go from here?
-fish
You could always run one of the other full RUU's and take the OTA to upgrade it to 2.28, couldn't you?
zourn said:
You could always run one of the other full RUU's and take the OTA to upgrade it to 2.28, couldn't you?
Click to expand...
Click to collapse
That is the problem, the phone is already at 2.28, so I can't run any RUU to go back to stock so I can return it to the insurance company.
Is there anyway to return to stock once you have 2.28 HBOOT?
-Fish
Dorkfish22 said:
That is the problem, the phone is already at 2.28, so I can't run any RUU to go back to stock so I can return it to the insurance company.
Is there anyway to return to stock once you have 2.28 HBOOT?
-Fish
Click to expand...
Click to collapse
You should be fine sending in the phone with it running a custom rom, and honestly, doing anything else would technically be fraud.
I would reccommend flashing a stockish rom and sending it that way.
I just got off the phone with Asurion and they are sending me a new replacement phone. Yay! Thanks for your responses guys
Hey all!
I want to send my phone back to HTC for some warranty work (warranty expires within the week so I need to get this done asap). I'm having some call quality issues as well as network issues (limited 4G when my wife's LTEvo is better). Anyway, I'm trying to get it back to stock and unrooted.
I found videos by QBKing77. From his videos, it looks like I'm supposed to lock the bootloader and then unroot the phone. When he shows the bootloader screen, his shows tampered and unlocked. The lock bootloader video is then supposed to make it say relocked and tampered and then the unroot will take away the tampered notice. The thing is, I don't see those on mine. I know my phone is rooted, is it possible I didn't unlock the bootloader? If so, is there a way for me to check?
Basically, I'm looking for the best way for me to relock my phone and have it good enough that nothing looks like I'm violating any warranty. I've seen things about RUUs, but there are different versions it seems. I'm just not sure where to begin or what I need for my phone. I did not unroot via HTC's website or anything like that. But I did it all about a year ago, so I'm not exactly sure what I did.
Any help would be greatly appreciated! Thanks!
Viperboy has a tool that you can use to return your phone to a completely stock, locked state. You must be S-off in order to use it, but if you're concerned about sending in your phone that's obviously been tampered with, it's the best way to go, in my opinion. The link to his tool is below. Also, this type of post would normally go in Q&A.
http://forum.xda-developers.com/showthread.php?t=2197909
Sent from my EVO 4G LTE using xda premium
FinZ28 said:
Viperboy has a tool that you can use to return your phone to a completely stock, locked state. You must be S-off in order to use it, but if you're concerned about sending in your phone that's obviously been tampered with, it's the best way to go, in my opinion. The link to his tool is below. Also, this type of post would normally go in Q&A.
http://forum.xda-developers.com/showthread.php?t=2197909
Sent from my EVO 4G LTE using xda premium
Click to expand...
Click to collapse
Thank you very much. I'll look into this. Does this take my phone from S-off to S-on when it's done? If not, do I need to do that myself or does Sprint and/or HTC not care about that?
If they fix my problem, will I be able to root my phone again after this? Not a necessity, but I'm curious.
Oh, and thanks for being kind when I posted in the wrong section. If a moderator can move it, that'd be great. Sorry.
KB3NRY said:
Thank you very much. I'll look into this. Does this take my phone from S-off to S-on when it's done? If not, do I need to do that myself or does Sprint and/or HTC not care about that?
If they fix my problem, will I be able to root my phone again after this? Not a necessity, but I'm curious.
Oh, and thanks for being kind when I posted in the wrong section. If a moderator can move it, that'd be great. Sorry.
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Yes, if you use the tool it will revert your phone to S-on.
As far as whether or not Sprint or HTC cares is almost anybody's guess. I've seen people say they don't care, and others say that they do. Just to be safe go back completely stock. You can always root it again once you get it back
Sent from my EVO 4G LTE using xda premium
Yes it will take the s-off flag to s-on, you will be back to stock, updated to 3.16, after that if it gets fixed/repaired you should be able to get s-off with moonshine / facepalm / dirty racun whichever it's easier for you...
Sent from my EVO using xda app-developers app
Thank you both very much! This sounds like exactly what I was looking for. I'll give it a shot and see if I'm still having the issues I'm having. If I am, I'll send it back. We send my wife's phone back to HTC once (never rooted) and they were pretty easy to work with. Just cost us about $8 in shipping or something like that.
I am honest with Sprint employees about my phone being rooted whenever I have an issue. They never seem to mind, they just can't always be as certain if the problem is their problem or something from me messing with it...and I understand that. I usually test with my wife's phone and see if I have the same problem or not. Anyway, for what it's worth, Sprint has always been good to me as far as my phone being rooted, but I wasn't asking for warranty work at those times.