[Q] Radio Not Working - Fascinate Q&A, Help & Troubleshooting

I really need some help yesterday i flashed cm7 from stock. Eveything was working fine then after I made a phone call my mobile data dropped out. I tried everything I could think of while running the rom but I couldn't get it to work So I used odin to go back to stock, which didn't work. I then tried using heimdall to go back to stock and that didn't work either. If anyone has any advice please give it I'm desperate.

is it bricked? Do you mean that you can't odin back to stock?

no i went all the way back to stock and I still dont' get any service

what baseband version does it show?

baseband is S:i500.04 V.EH03

did you try doing *228 yet? It might just need to be activated. There was a thread last summer about losing data and having to call cust service and have them do some sort of reset on your esn or something.
The modem on my second fascinate went bad, but would at least get 1x data. It just wouldn't get 3G. Verizon swapped it out under warranty. I guess there's a chance that your modem actually died.

i actually can't even make calls.

Related

GSM Problems: Help please.

Im having the most annoying problems with my photon
all used to work well, signal bars were great.
then one day i had a fail to boot message, so i flashed this SBF
http://forum.xda-developers.com/showthread.php?t=1202666
And nothings been the same. It seems my radio/baseband is messed up
I have it set to GSM Only as usual
but every now and then it just loses signal ( i think when it switches towers) and wont come back till i reset it. and other times itll switch to 'Automatic' and think its a CDMA phone.
And the most annoying part is most of the time ill have 'signal' but little do i know no text messages are getting to me. and no phone calls. and if i try a phone call it hangs up a second in. These problems are all intermittent, itll suddenly just work after time, then stop after time. I thought it was my SIM Card but all is functional 100% in a different phone. I hope i dont have a sudden hardware problem in the phone itself.
I tried flashing to old SBFs, factory resetting nothing works
Ofcourse I skip the handset activation at the beginning as im in canada (GSM) and i cant seem to 'factory reset' the radio or use any of those codes because im in Canada and it asks for a passcode that i dont have
if ANYONE knows nething i can do pelase help, because its looking like i have to ditch the photon
I flashed my phone with that too, but no network problem after that.
I guess you have tried already to flash again. I'm also on gsm only.
Sent from my MB855 using Tapatalk
im thinking my phones radio is physically crapping out.. ah.
Perhaps that SBF borks GSM usage? Have you tried one of the very first SBF's that have been put out?
i tried 154_5, and 198_6, not sure if they are 'official', but both have this problem.
do u know of any other ones, or of some factory rom
id try those deblurred custom roms, but they have this wierd bug of not showing signal bars with GSM, aka no matter how good my signal is, the signal bar will always show 0 in those roms
I have been searching for crazy for the past week becuase i have had the same issue.
UMTS 3G radio stopped working, but i have not been able to find any 154 sbf files to flash.
I have to keep GSM mode only, and my battery life is terrible. Battery dies after 7 hours with NO usage. The only thing i have not tried, after flashing all kinds of software, is doing a nandroid backup on another Photon and flashing it on my phone. Will try it right now ad report back.
thats a good idea, especially if the nandroid u take is from a STOCK completely untouched Photon, i just wanna go back to how it was when i first got it
let me know how it works out! so we can upload it
i have the 154 sbf if u wanna try it:
http://www.multiupload.com/FNZKNV0T3G
ps: try flashing a rom from the dev section like that 'Home Base' one, i will try later
THANK YOU! I have been trying like crazy to find the 154 one. Im flashing the nandroid backup, but im doing it over the advanced settings, sine the /boot folder is giving me an error while checking "MD5 sums". It says error while flashing boot image. All other folders restore ok. I´ll post back.
ps. I´ve flashed HomeBase and Alien rom and apparently they do not touch the basebands.
considering that sbf that broke it for me is an official sprint update, it means sprint/motorola messed it up, knowingly or unknowingly, should we make it clear to them (to matt on those moto forums). not many users probably use gsm w sprint/photon so the problem isnt wide spread
i think the one that was working for me was soemthing even before 154, i cant remember if i updated my photon once, 194 is the third OTA right?
Im not very sure, but i work for Sprint, so i´ll check it out tomorrow and let you know.
Anyways, my friend with the Photon, the one i used for a nandroid backup does not have any issues connecting to 3G Gsm networks. It is very odd indeed.
[Edit] My friend´s Photon and mine do not have the same baseband version after the nandroid backup, so i guess it doesnt touch it. We need to figure out a way to get the sbf for the baseband,
whats ur baseband version?
ill check mine
if u work for sprint thats a bonus, dig around tomorrow!
my baseband is n_01.28.05s.fk i am currently doing an OTA update that has been ongoing for a week. im still only at 23%. so there may be a newer version.
iLLa said:
my baseband is n_01.28.05s.fk i am currently doing an OTA update that has been ongoing for a week. im still only at 23%. so there may be a newer version.
Click to expand...
Click to collapse
Don't know if it helps at all, But I'm on CDMA and my baseband version is the same. n_01.28.05s.fk
I'm on GSM/UMTS in Italy and my baseband version is n_01.28.07R with update 45.3.6 and is ok

3g issues

I recently rooted my samsung fascinate and had alot of problems with custom roms so i decided to just go back to stock. At some point i lost my 3g and have not been able to get it back. I have tried *228 and *22899. I also tried a custm modem, eh09. I also tried a factory reset. Is there anythng else i should try. I currently am flashed back to the stock modem as well, as the custom didnt work for me.
Did you reflash your gapps?
Sent from my SCH-I500 using Tapatalk
the stock eh03 build already has gapps (market,gmail,ect.) preinstalled
call verizon and have them do a dmu reset or activate a old smartphone on your line then swap back.
it didnt work, they said i would have to find another phone
do you think an esn swap would help? from the research i have done on xda and samsung galaxy fourms ive tried everything else except an esn swap or replacing the phone. Is it possible to do an esn swap without another smartphone, or with a smartphone that cant be turned on?inc
im also trying a new kernel right now
kernel change didnt work
zosmith said:
do you think an esn swap would help? from the research i have done on xda and samsung galaxy fourms ive tried everything else except an esn swap or replacing the phone. Is it possible to do an esn swap without another smartphone, or with a smartphone that cant be turned on?inc
Click to expand...
Click to collapse
if you have odined back to stock and still no data, the do a esn swap, if still nothing then its hardware related.

signal issue after doing restore to stock rom backup

Ok I have this issue where I can't get any signal any more it started when I was using cmod 10 data would not load I power cycled device did not work dud all troubleshooting that I could think of so I decided to restore my stock sense Rom I had backed up t restored fine but that's when I noticed that signal would not come back on after troubleshooting and not getting any luck I restored to cmod 10 and signal still did not work so I figure something is wrong with the radio so I DL firmware which has baseband 1.12.11.1119 which is for build number 3.15.651.16 I flashed successfully using bootloader and i still can't get my signal back!! I don't know what is going on what can I do please help there is one thing that brought my attention I don't know if it has anything to do with but under phone info I did notice that under phone identity the phone number says unkown... Someone help thanks
droidman89 said:
Ok I have this issue where I can't get any signal any more it started when I was using cmod 10 data would not load I power cycled device did not work dud all troubleshooting that I could think of so I decided to restore my stock sense Rom I had backed up t restored fine but that's when I noticed that signal would not come back on after troubleshooting and not getting any luck I restored to cmod 10 and signal still did not work so I figure something is wrong with the radio so I DL firmware which has baseband 1.12.11.1119 which is for build number 3.15.651.16 I flashed successfully using bootloader and i still can't get my signal back!! I don't know what is going on what can I do please help there is one thing that brought my attention I don't know if it has anything to do with but under phone info I did notice that under phone identity the phone number says unkown... Someone help thanks
Click to expand...
Click to collapse
This happened to me, even though I didn't flash the radio, I ended up bricking it somehow.
Maybe update prl and profile over WiFi.
As for the brick, your phone is bricked after restoring a backup ?
Sent from my htc_jewel using xda premium
I already tried that and it did not work
Put a stock Rom on it and try calling sprint. They may be able to do something on their end
try doing the ##72786# and putting your msl so you can reset the your data and voice services
HTC EVO LTE

4g and 3g hand off signal issue

ive been having same issue Network not availiable and also where i normally have 4g service i know only get 3g.Ive flashed several different roms still same issue.Could this be glitch in vzw AWS system?Is there any other radios we can flash? I notice that it take a really long time to do network hand offs too. Like I am talking a few minutes to switch from 4g to 3g or 3g to 4g. Signal bars show full, but there is not data and then they go gray and then it takes a few mins and they go blue.
basically im having the same issue as post #2 in this thread.
http://forum.xda-developers.com/showthread.php?t=2332500
It also sounds similar to this thread too.
http://forum.xda-developers.com/showthread.php?t=2292982&highlight=signal+issue
Is there something that can be done to test my radios, access point apns, etc.? I am on liquidsmooth 2.8 and have this problem ever since i got the phone (i bought it and flashed cyanogenmod last week). I also notice that under access points, i dont have anything listed and when trying to add an apn, and hit save, nothing happened
Anyone have any issue similar. I found some threads but they were not any help
Try getting a new SimCard. Those can sometimes go bad when being transferred from phone to phone. They are free anyways too.
im going to try that a little later today. thanks
Got the new sim. No help
dougmod said:
Got the new sim. No help
Click to expand...
Click to collapse
Should I sent you info to go back to stock?
DarkMenace said:
Should I sent you info to go back to stock?
Click to expand...
Click to collapse
Sure. If you think that'll help I would really appreciate it. So you think go back to stock and then reflash to liquid?
dougmod said:
Sure. If you think that'll help I would really appreciate it. So you think go back to stock and then reflash to liquid?
Click to expand...
Click to collapse
Possibly. Something could have been corrupted in the process. If it still does it on stock go to Verizon and complain.
i flashed back to stock and my download speed is 800 and upload is 85. it shows I have a 4g signal and the system status shows that my signal is -102 or -98.
anyone else have any ideas?
So things ive tried:
1. new sim.
2. back to stock touchwiz through odin
3. flash stock modem through odin and stock kernel
4. doing the whole process to root and stuff manually, then installed a customer recovery manually and then flashed a new rom, still no results
are we going to call this hardware failure? or is there any other reset type thing i can do
dougmod said:
anyone else have any ideas?
So things ive tried:
1. new sim.
2. back to stock touchwiz through odin
3. flash stock modem through odin and stock kernel
4. doing the whole process to root and stuff manually, then installed a customer recovery manually and then flashed a new rom, still no results
are we going to call this hardware failure? or is there any other reset type thing i can do
Click to expand...
Click to collapse
Most likely Hardware issue since all the steps have been tried. Unless it's only in your area. Have you tried to go somewhere else on a different tower?
yes i have. my s3 does not have any issues here, so that i why im guessing its the phone

[Q] No Service After Bad Flash

Hi guys,
I managed to accidentally grab the ATT version of LiquidSmooth and flash it. Since then, I've had strange issues with service. Here's what I've tried:
Flashing (Verizon) versions of CM, LiquidSmooth, and Hyperdrive
Flashing the original and ME7 modems with Heimdall and Odin
Wiping data, system, caches, and fixing permissions before/after every flash
Randomly toggling Mobile Network settings (but I have no idea what I'm doing there)
[*[Searching everywhere I could think of on the forums
I had 0 service on either AOSP ROM I tried. Right now, I'm running Hyperdrive and getting weird results.
Sometimes it asks be to switch to "Global Mode" and shows that I'm roaming.
If I try to call, it says it can't find a mobile network and fails.
After leaving it sitting for a while (right after a clean flash), all the texts I missed came through.
If I try to text somebody, I'm warned that the mobile network is unavailable, but the text still goes through!
4G is working on Hyperdrive. Wifi still works on everything.
com.android.phone crashes when I try change the Network mode away from Global
I'd love to hear any suggestions you guys might have for me. Not sure what I have left to try.... is there a master reset for all of this?
Thanks!
EDIT
Some more details:
About Phone > Status in CM after fresh flash:
Network: Verizon
Signal Strength: 2147483647 (2^31 - 1) dBm, 255 (2 ^ 8 - 1) asu .......WHAT
Mobile network type: CDMA - 1xRTT:7
Service state: In service
Roaming: roaming
Mobile network: Disconnected
My phone number: something completely wrong
MEID, IMEI, ICCID are all there, but don't know how to tell if they're also whacked out
The APNs list is blank and my signal jumps between zero bars and a few bars + roaming. Call and text not working.
I've also attached my PIT file (grabbed with Heimdall). Have no idea how to read it.
Do you have a nandroid backup that includes your EFS partition? If so, I would try restoring it and seeing what happens. Sounds like something got out of whack in there and is giving your phone a hard time doing it's #1 job.
This is what ultimately switched me to the S4, my GNex randomly decided one day that it wasn't going to be a phone anymore, and I didn't have an EFS backup to restore in order to try and fix it.
Two things -
1. Always, always, always, make sure the ROM you are flashing is the correct ROM.
2. Always keep an ODIN file on handy of the full system image, here is the full MDK software, this WILL wipe all of your data - http://www.sxtpdevelopers.com/showthread.php?t=237
Sent from my Nexus 7 using xda premium
woierfere must
grussinko said:
Do you have a nandroid backup that includes your EFS partition? If so, I would try restoring it and seeing what happens. Sounds like something got out of whack in there and is giving your phone a hard time doing it's #1 job.
This is what ultimately switched me to the S4, my GNex randomly decided one day that it wasn't going to be a phone anymore, and I didn't have an EFS backup to restore in order to try and fix it.
Click to expand...
Click to collapse
I don't have a backup. That will definitely be the first thing I do when I get this working again.
gaontr the
Rebel908 said:
Two things -
1. Always, always, always, make sure the ROM you are flashing is the correct ROM.
2. Always keep an ODIN file on handy of the full system image, here is the full MDK software, this WILL wipe all of your data.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
1. I know. LiquidSmooth could have done a better job of linking to the right place on their post, but it was still really dumb on my part.
2. Thanks for this! It looks like I'll be able to try this out tonight (slow connection). The SD card data is safe right? Also, I'm just downloading the tar - not sure what the exe is for.
I haven't used Odin for this since it was on version 1.8 or something (now it's over 3)... it looks like I still just choose the tar from the PDA block and hit go... no specific other settings needed for this phone / flash, right?
No luck :/ . I unzipped the stock restore, flashed in Odin (PDA), and booted fine. I have 4G and texts working, but no calling (mobile network not available) and calling my phone goes straight to voicemail. Also, it's very adamant about keeping me in Global mode over LTE/CDMA. This is the same state I was in earlier while running Hyperdrive, except now I don't have root.
I feel like I've tried everything there is to try. Does anyone have any further suggestions?
Are there any areas of software that don't get reset when flashing the stock images in Odin, and that could have been corrupted from the bad flash?
Thanks.
It's probably also worth mentioning that I'm warned about there being no mobile network when I send texts. I can cancel the dialog and they still go through. People can text me without issues.
espacex said:
No luck :/ . I unzipped the stock restore, flashed in Odin (PDA), and booted fine. I have 4G and texts working, but no calling (mobile network not available) and calling my phone goes straight to voicemail. Also, it's very adamant about keeping me in Global mode over LTE/CDMA. This is the same state I was in earlier while running Hyperdrive, except now I don't have root.
I feel like I've tried everything there is to try. Does anyone have any further suggestions?
Are there any areas of software that don't get reset when flashing the stock images in Odin, and that could have been corrupted from the bad flash?
Thanks.
Click to expand...
Click to collapse
I had the same happen to me when I was working on getting radio on MIUI ROM, after tinkering with the Sprint version, only 4G would work, and occasionally roaming would work. Every time I tried to make a call, it told me there was no mobile network available, and it constantly tried to switch into Global Mode instead of CDMA/LTE.
Sadly, the only thing that worked for me was getting my phone replaced with a brand new one. If you find anything that works please be sure that you post it, because someone else may end up doing the same thing.
Jonestown said:
I had the same happen to me when I was working on getting radio on MIUI ROM, after tinkering with the Sprint version, only 4G would work, and occasionally roaming would work. Every time I tried to make a call, it told me there was no mobile network available, and it constantly tried to switch into Global Mode instead of CDMA/LTE.
Sadly, the only thing that worked for me was getting my phone replaced with a brand new one. If you find anything that works please be sure that you post it, because someone else may end up doing the same thing.
Click to expand...
Click to collapse
Did you get it replaced via warranty? If so, did you need to do anything besides flashing a stock image in Odin beforehand?
Maybe try flashing the stock rooted ME7 that includes the new radios? Couldn't hurt at this point.
Edit: whoops, saw you already tried that
Sent from my SCH-I545 using xda app-developers app
Does anybody know whether ODIN / recovery deletes the partitions before writing new ones? If a file existed in the ATT rom, but not in the Verizon one, would it still be on my phone if I flashed the Verizon rom over the ATT one? Obviously this assumes a data / cache wipe in between. I'm really talking more about the other partitions.
Also, does anyone have any experience trying to get a replacement via warrantee after flashing? I've read all about the binary counter on our model, but didn't see any success / failure stories yet from people returning phones after flashing stock + unrooting.
Last question for now: is there any reason to believe that taking the recent update would help my situation? Maybe that could reset whatever is causing my calling issue.... just a random guess. I know that I'd lose any chance of getting root back (at least for a while).
Thanks again for the help guys!

Categories

Resources