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I powered off the phone last night and left on charge. Unplugged and tried to power on this morning and nothing happened.
Ive gotten to work now and plugged it back in and even with power connected it will not start.
Additionally the power light occasionally blinks off and back on twice in succession.
*UPDATE* insanely the problem i Had with both usb and mains intermittently not charging (or al least showing the red charging light) has gone but the phone still wont boot.
I have followed some of the soft reset advice holding in the power button for two seconds and the reset for 10 and apart from the power light flashing nothing else is happening
alecoddlyiv said:
I powered off the phone last night and left on charge. Unplugged and tried to power on this morning and nothing happened.
Ive gotten to work now and plugged it back in and even with power connected it will not start.
Additionally the power light occasionally blinks off and back on twice in succession.
*UPDATE* insanely the problem i Had with both usb and mains intermittently not charging (or al least showing the red charging light) has gone but the phone still wont boot.
I have followed some of the soft reset advice holding in the power button for two seconds and the reset for 10 and apart from the power light flashing nothing else is happening
Click to expand...
Click to collapse
I am not sure Your battery was charging at the night. You wrote "and left on charge" but did You notice tg01 started to charge ?
Such effects with blinking leds are typically met on some tg01's when battery has been discharged too much. There is a problem to charge it inside tg01 then.
My advice is to charge battery a little bit in external charger ( to about 3.4V if You have opportunity to measure it ) and then continue and finish inside tg01.
Regards
fxdjacentyfxd
damn i havent got an external charger
Yes the light did come on to show it was charging but it was still on this morning some 6 hours later which it hasnt been normally but you are right in your assumption that it had drained completely, it hadnt when i started trying to plug in the charger but by the 50th attempt it had shut itself down completely.
i was umming and ahing about getting one on ebay the other day and opted for the micro to mini usb adapter in the end which ironically has arrived today.
is there one in partucular you would recommend?
alecoddlyiv said:
damn i havent got an external charger
is there one in partucular you would recommend?
Click to expand...
Click to collapse
Unfortunately I do not know what models are available on the market. I even do not know whether such devices are available at all for tg01 battery.
I am electronical engeneer so for such purposes like Your ( one time usage ) I utilize anything I have at home . Colegues from the forum, having the same problem, utilized DC power supply with voltage and current limitations and it is cheapest solutions if You of course have such device. I do not know what are Your manual and electronic skills but as I mentioned You do not have to charge externally the battery too long ( to about 3.4V ) so other solution is possible but it requires any multimeter , any non regulated DC power supply and resistor to limit charging current. As DC source You can utlize USB socket . As You see You have some options.
Regards
fxdjacentyfxd
alecoddlyiv said:
damn i havent got an external charger
Yes the light did come on to show it was charging but it was still on this morning some 6 hours later which it hasnt been normally but you are right in your assumption that it had drained completely, it hadnt when i started trying to plug in the charger but by the 50th attempt it had shut itself down completely.
i was umming and ahing about getting one on ebay the other day and opted for the micro to mini usb adapter in the end which ironically has arrived today.
is there one in partucular you would recommend?
Click to expand...
Click to collapse
look for drupad2drupad's post. he tried to show and suggest some he using.
i will try to find post, but its in general forum somewhere. -that one look nice and cheap too. does the work.
here i find the link for you - http://forum.xda-developers.com/showpost.php?p=9587737&postcount=19 for external charge for ur tg01
Awesome - thanks - have seen similar mains powered items on ebay. will grab one of there for £4 delivered.
YAY
Universal charger arrived lunchtime, went home, brought it back to work and now have a 70% charged battery and working TG01
BOOH
Despite the fact that when the battery was dead every time the usb or mains charger was plugged in the red charging light came on, now the phone is ON the usb connection is again not working
alecoddlyiv said:
YAY
Universal charger arrived lunchtime, went home, brought it back to work and now have a 70% charged battery and working TG01
Click to expand...
Click to collapse
Congratulations .
alecoddlyiv said:
BOOH
Despite the fact that when the battery was dead every time the usb or mains charger was plugged in the red charging light came on, now the phone is ON the usb connection is again not working
Click to expand...
Click to collapse
What about charging via USB. Does not it work too ?.
Regards
fxdjacentyfxd
using a mains charger works but its back to not connecting every time, i thought it was the usb port but now i really don't know. am starting to lose love for this device rapidly at the moment
alecoddlyiv said:
using a mains charger works but its back to not connecting every time, i thought it was the usb port but now i really don't know. am starting to lose love for this device rapidly at the moment
Click to expand...
Click to collapse
Once again.
Mains charger works every time but You are not able to establish connection ( active sync or mass storage mode ) to PC ? ( not every time ).
If yes, maybe micro USB plug from cable You connect tg01 from PC is damaged or cable itself has any internal damage causing that one time connection is possible, other time is not possible.
Worse possible scenario is that micro USB socket in tg01 is damaged ( transmission lines or ID line ).
Regards
fxdjacentyfxd
Went to sleep last night with my Atrix plugged in as I normally have had all my phones, was playing with it right before I went to sleep and everything worked just fine, woke up this morning and the phone will not power on!
First tried to power it on unplugged and the green light flashed for 2 seconds, and nothing happened. Okay, weird, but I'll go with it. Plugged it in, and the green light stays on now until I press the power button! Once pressed, it flashes off, flashes on for 2 seconds and stays off. Nice. I thought the green light meant it was fully charged - when I woke up this morning, it had no green light on, but it was plugged in just fine all night - grabbed my Jawbone ERA and plugged it in to the charger I had the Atrix connected to and it started charging right away, so I know it works....
Pulled the battery, tried plugging it in and power it on without the battery. Nothing. Tried putting in the battery and plugging it in again to "jump start it" as I had done yesterday when I first got it - apparently you can't just charge the thing when connected to a laptop if the phone is off, it will power on even if you power it off again! Nothing.
What the hell happened in it's sleep? I KNOW rooting it didn't cause sleep death.... This thing doesn't have a custom ROM or any undervoltage adjustments, so why the hell is it acting up??? Damnit, right when I got EVERYTHING set up the way I wanted it too.... can't bring it in to the store and give it up with all my personal stuff on there now, I need this thing to power on to wipe it first!!! I'm leaving it connected to the laptop with the green light on for a while and will see what happens in an hour or so....
EDIT - just searched for and tried to hard reset the phone from this thread, the phone still won't even power on to get to the recovery screen!!!
UPDATE - see below and use the SUPPLIED Moto AC charger or at least one with over 5.0V - NOT a PC and NOT a USB hub!
use the charger that came with the phone. My old HTC ones won't charge the phone for some reason. I bet your battery is just dead.
Did you use the provided charger? I tried plugging my Atrix in to the charger I used for my N1, and found that it did not provide enough current. With the old charger, after the phone died, I had similar symptoms where the green light would flash but phone would not come on. Plugged it in with the Moto provided charger, and 5 minutes later all was good...
I had the same problem. Thought I was gonna have to take it back to the store. I don't know what the problem was but I took the battery out for 5 minutes. Then I plugged it into the wall charger(wouldn't work with PC). I didn't turn it on for 30 min, just left it on the charger. Then I hit the volume rocker and it showed the battery charging symbol which it didn't do before. And then I was able to power it on
Same thing here. I purposely drained my battery on the first use. Plugged the usb cable into the PC and nothing. Same blinking green light with no response. I also thought I'd have to return the phone. Then for S & Gs I plugged it into the wall charger and it came to life. Once I got the battery charged a little bit I plugged it into the PC and it started to charge again. Don't know why, but it worked.
Have been running around the house trying to find valid outlets, and that does indeed appear to be the problem. I found it out the hard way though, should have kept an eye on the thread - used a power outlet instead of a PC USB connection and the screen fired right up! Yes, the phone showed the battery with 0% in it, but at least the screen finally came on!
How I have my phone set up normally is connected to my charging valet on my dresser, connected with a 15 foot USB cable that plugs directly into my desktop. Since the extension is good for just one USB connection, I have that connected to a USB hub and then a MicroUSB cable connects my phone from there. The Captivate, and all the other phones I've ever used, not to mention my Zune and Jawbone ERA, all eat that up and have no issues since the USB hub is powered not by the computer (seven USB cables is just too many for a single PC connection) but by the power outlet in the charging valet. I wonder if the hub is distributing the power requirement for each device and the Atrix needs more than others.
I also figured out that the Moto charger has a 5.1V output on it, as does my Jawbone AC charger. Now I need to start making sure that my each one of my chargers in the cars I own has that same type amount of juice too! You go up 29% in battery capacity and so do the requirements to charge it, huh?
Thanks for all the help, marking this SOLVED....
I used the charger in my bedroom that I've used for the Captivate and others before it and it didn't provide enough juice to charge the Atrix. It quickly switched between charging and not charging. I still had 40% battery showing when I woke up though which was nice. It had been off of charge since 10am yesterday.
Plugged it into an HTC charger and it's fine. The one that didn't work is not a modular charger so the power cord is hard wired to the plug.
Alright, a quick update.... Got the phone charged to 100% while it was off and plugged into the AC outlet with the Moto charger. Put my SIM card back in it - couldn't be without a phone all day! - and fired up the Atrix. Went to Battery Info to see what the status is and while plugged into my USB hub, it says
Battery Status: Discharging
Power plug: USB
....
Battery Voltage: 4124 mV (or 4.124V)
Click to expand...
Click to collapse
What the hell? Then I went right after that and plugged it into the Moto AC charger, it says:
Battery Status: Full
Power plug: AC
....
Battery Voltage: 4207 mV (or 4.207V)
Click to expand...
Click to collapse
Why are POWERED USB hubs and PCs not strong enough to charge the phone? I tried ALL my outlets in my vehicles just now and they ALL show full battery status and plugged into AC! Who screwed this up????
GarciaM25 said:
Why are POWERED USB hubs and PCs not strong enough to charge the phone? I tried ALL my outlets in my vehicles just now and they ALL show full battery status and plugged into AC! Who screwed this up????
Click to expand...
Click to collapse
Did you download the PC Charging Drivers that Motorola requires you to have in order to charge via PC and USB cable? If not, look here.
Battleship said:
Did you download the PC Charging Drivers that Motorola requires you to have in order to charge via PC and USB cable? If not, look here.
Click to expand...
Click to collapse
Wait, you have to have specific drivers on the PC so that the phone will allow a power cable (let's not even worry about it being a USB cable for a second) to charge the phone properly? I have the Motorola Media Link software installed, and that has a ton of drivers on it, that wasn't enough? MORE drivers are required to charge a cell phone? This is madness!
Sorry about the necromancy, but had this problem myself but it is NOT due to a lack of voltage. Thought I'd actually solve this, the problem is CURRENT.
USB2 ports will only ever supply 500ma which simply isn't enough to charge the atrix when it's dead. USB2 powered hubs won't supply any more than this either to meet the USB2 spec. The fact that the AC adapter works is because they tend to have a higher output current in the region of 1-2 amps (you may notice the phone, or any other device for that matter, charges faster with AC adapters for this reason).
On a similar note, cheap car chargers only output 500ma. I know with my desire I can have it plugged in and it charges, but if I use GPS it actually draws more current than it can charge at resulting in the battery draining (albeit, slowly).
So, make sure you have a higher current AC/Car charger, or alternatively, plug it into a USB3 port to charge as USB3 spec allows 900ma (some mobos output up to 1A) which is enough to charge the Atrix.
Stewge said:
Sorry about the necromancy, but had this problem myself but it is NOT due to a lack of voltage. Thought I'd actually solve this, the problem is CURRENT.
Click to expand...
Click to collapse
Hey, no problem, if there's something I misstated, then please, correct it!
Stewge said:
So, make sure you have a higher current AC/Car charger, or alternatively, plug it into a USB3 port to charge as USB3 spec allows 900ma (some mobos output up to 1A) which is enough to charge the Atrix.
Click to expand...
Click to collapse
Not sure about this..... It's been about a year since I got all my USB3.0 gear, and I was super excited about it because I thought that my phone would charge ridiculously fast because of the added output, but I remember reading that 3.0 uses extra pins and those pins account for the added voltage and bandwidth of the cable - we don't have those extra pins when you step down from 3.0 to 2.0, so we lose the ability to charge devices faster as a result. I don't know if I actually proved that theory, but after I read up enough on it, I thought I just didn't have to with that knowledge..... again, correct me if I'm wrong, I've got a lot of 3.0 gear here!!!
GarciaM25 said:
Not sure about this..... It's been about a year since I got all my USB3.0 gear, and I was super excited about it because I thought that my phone would charge ridiculously fast because of the added output, but I remember reading that 3.0 uses extra pins and those pins account for the added voltage and bandwidth of the cable - we don't have those extra pins when you step down from 3.0 to 2.0, so we lose the ability to charge devices faster as a result. I don't know if I actually proved that theory, but after I read up enough on it, I thought I just didn't have to with that knowledge..... again, correct me if I'm wrong, I've got a lot of 3.0 gear here!!!
Click to expand...
Click to collapse
There are indeed extra pins in the USB3 standard but these are to transmit data only. The original USB2 data pins are only there for legacy support and USB3 transmissions use the extra lines. There's still only the 1 VBUS pin which supplies the +5V power. There's also no harm in offering higher current on the connection as a device will only ever draw as much current as it needs until it tops out the supplier, not the other way round
EDIT: Another solution could be to use a splitter cable (common with 2.5" drives)so you can draw from 2 ports, but with a micro connector. I've never actually seen one with USB micro but a quick look on ebay says they do exist
nsaia said:
Same thing here. I purposely drained my battery on the first use. Plugged the usb cable into the PC and nothing. Same blinking green light with no response. I also thought I'd have to return the phone. Then for S & Gs I plugged it into the wall charger and it came to life. Once I got the battery charged a little bit I plugged it into the PC and it started to charge again. Don't know why, but it worked.
Click to expand...
Click to collapse
Hi, can I know that when you plug it into the wall charger, is there any light on? Mine has no light on when plug to wall charger. But I can get the light green when plug into PC USB. Can you share that?
cscmf99 said:
Hi, can I know that when you plug it into the wall charger, is there any light on? Mine has no light on when plug to wall charger. But I can get the light green when plug into PC USB. Can you share that?
Click to expand...
Click to collapse
This is the exact same issue that I am facing now. Did you ever manage to find a solution for this problem?
atrix 4g not coming on
Is there any real fix to this issue i have search high and low and all i am seeing people talking about the battery id dead ... i have two battery that is fully charger and the phone still not coming up.
Hi all, sorry that im posting after two years ago but i am facing exactly the same problem, but i plugged it in my USB port, wich i think its a usb2, and i got the screen on but the cellphone did not say charging instead of that was connect your charger, and it was lower than 3% then it turned off. What can it be a solution??
None of the avobe solutions worked?
Which rom/kernel are you using?
I too have this same issue. My Atrix won't come on. I have 2 of the same phone. I tried the charger and cable from both phones. Neither work. When I first plug it it, the green light comes on for a few seconds then it goes out. I even opened the phone and removed the battery. Used a voltage tested and found my battery has 3.7 volts. Thats almost 100% charge. So it not a problem of power. I plugged the phone to my computer and same green light for a few seconds then gone. Won't do anything. No battery display or anything. I even did the simulated battery removal procedure. Didn't work. Is there anything else I can try? Can't get to recovery mode without display unless someone has a fix for that?
Has anyone noticed that phone does not charge while using GPS. The charging indicator is on but when I look at the stats it says discharging at -450 mAh. Is this the way it is and if so, is there a fix? 1 hr 42 m with 73% display on battery use and 43% charge remaining, but was plugged in the entire time while driving under an hour home. I am using the same Motorola high performance charger that every other phone is charged fully even when using GPS.
are you absolutely sure the charger is giving the full 1A?
What sensor app are you using to see the battery discharging?
Mine charges normally with gps on.
Sent from my HTC
LTE 4G Rezound
I was curious so I tested this with "Battery Monitor" I have it plugged into my laptop currently which only gives +500mA. and not the +1A that you get from a wall/car/high power usb port.
the app is showing +257mA with GPS on and functioning normally.
So charging good here... Might be something with your motorola charger? It could have a sensor in it to detect 'trickle charging mode' that is improperly engaging when connected to the HTC causing the charger to put out a minimal 'sustain only' level of amperage.
good luck!
you need a charger putting out 1A ... most car chargers put out 500mA so find a good one off monoprice
Here's what I'm doing. I have a Belkin 2.1A(2100mAh) USB car charger dongle. The problem is, once i connect the USB cable to it the phone registers it as "Charging USB" and does notcharge anywhere near as fast(power-wise) as if the phone was registering it "Charging AC". I'm not keen on using a power inverter to get the full AC charge so instead i am going to go pick up a cheap micro USB cable, splice it open, then disconnect the data wires(green & white ones) & then tape it back up. By disconnecting the data wires, the phone will no longer think it's a USB connection and then charge via AC, getting the best charge possible.
that should work ^ if thats the problem
I've found that using the included USB cable with a Belkin dual port USB car charger allows the phone to charge as if it were plugged in to a wall. I'm guessing the included cable has a different layout than standard Micro USB cables.
Sent from my ADR6425LVW using xda premium
dawynkoop said:
I've found that using the included USB cable with a Belkin dual port USB car charger allows the phone to charge as if it were plugged in to a wall. I'm guessing the included cable has a different layout than standard Micro USB cables.
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
I'm guessing that I have the same belkin dual port (2.1amp and 1amp ports) and the best I've seen out of it is about 250mah charging. This is using the supplied usb/micro hdmi whatever cord for the phone.
I have seen discharge rates off the charger of 750mah which is the highest I've seen on any phone. I'm guessing if you are using the nav on your phone with the screen on, it will probably still be using battery while plugged in.
thatsricci said:
I was curious so I tested this with "Battery Monitor" I have it plugged into my laptop currently which only gives +500mA. and not the +1A that you get from a wall/car/high power usb port.
the app is showing +257mA with GPS on and functioning normally.
So charging good here... Might be something with your motorola charger? It could have a sensor in it to detect 'trickle charging mode' that is improperly engaging when connected to the HTC causing the charger to put out a minimal 'sustain only' level of amperage.
good luck!
Click to expand...
Click to collapse
Possible, but says AC charging in Battery Monitor widget. I will post a few pics.
Here are a few Pics. you can see a couple of things.
-Charger rated at 950 MA out. and no other phone I have owned lost a charge while driving including TBolt, Charge, Bionic.
-Shows as AC charging
- Spikes of good charging detected
Put on Normal power mode today on the way in. live wallpapers did not wrok, just flickered. 3G on vice 4G. Battery still went down, but above 90% on 40 minute drive in. Screen low but on. Bluetooth speaker.
Maybe it is the iBolt car mount. See review online. will try without dock this afternoon on my way home.
-----------------------------------------------------
User: marc frederick, Nov 25, 2011
Pros: Options for different backs
Cons: Does not charge the phone while it is in use
Try playing pandora when the phone is 100 charged. After 45 minutes on the car mount (and yes it is plugged into a charger and all indicatros show it is charging) and the charge level is 84. Using the same charger but plugged into the phone, playing Pandora for 45 min starting charge level 68. Ending charge level is 100.
Yeah, something is telling that charger to not give you full juice
Rezound
ok, drove home off the window mount and just on charger, all same except full brightness on screen.40 minute drive. came up 7% battery vice down from 100 to 43%. nedd a few trials to confirm, but looks like window mount is throttleing juice.
thatsricci said:
are you absolutely sure the charger is giving the full 1A?
What sensor app are you using to see the battery discharging?
Click to expand...
Click to collapse
i have seen spurts up to 913 with GPS off and screen just turned on. Using battery monitor widget. Not on window mount, just charger.
I can confirm. The car dock will not charge your phone atleast not with the screen on and nothing else running but battery monitor widget.
I bought one and tested it extensively yesterday. I used a Verizon 1a charger and a generic 1a charger. With the dock and both chargerz the phone DIScharged(as in LOST battery power) at between 100ma and 200ma. Without the dock using the same chargers and changing nothing on the phone the phone charged at between 50a and 300ma.
I did the test several times to eliminate any random things the phone may have been doing in the background.
After doing that controlled test I played with it some more and no matter what I did I could not get a positive charge with the dock attached even in airplane mode with the screen backlight at minimum. Without the dock using the same chargers i ran Pandora and a police scanner both outputting through the phone speaker, gps, wifi, mobile all on, and screen on auto and still had a very small positive charge.
Moral of the story DO NOT BUY THIS DOCK unless you dont mind it just being a piece of plastic that holds your phone in place.
I wonder if there's a quick mod to it to get it working right. Like the soldering of the USB chargers I've seen.
Rezound
I just went ahead and bought an extra battery so I wouldn't have to charge in the car. Only takes 20 seconds to pop in a new battery.
Can charge both batts while I sleep at night.
Sent from my Galaxy Tab 10.1
I was looking for a high current charger for my Android tablet and there was a review that talked about compatibility. Some of the high cap chargers appear to be designed for Apple products and the pin wiring is subtly different. So, on some non-Apple products, the charge is only recognized as a lower power, 500mah charger and the users reported that some devices would normally charge and others would not. Some of the dual port charges also split the power. The 2.1 amp port and the 1 amp port cannot be used at the same time, depending on what is plugged into them. This was also brand specific. I ordered the Amazon Basics 2.1 amp dual charger and will see how that works. I have noticed a difference in charge rates between my Motorola charger left over from the Blackberry and the Verizon OEM one. The VZW one is faster.
I do the same thing I have been doing since my Windows phone days.
I use the AC cord plugged into a 12v to AC adaptor(screen set to 100% bright and no timeout).
I drove 6 hours last week ruuning Google Maps/GPS & my battery was 100% charged when I got to my destination.
~John
Ever since the update to ICS, my phone will not stay off while charging.
Anyone experiencing the same thing?
Next question...WHY would they set it up this way?
Like your phone will actually start itself while it is charging without you touching anything? That's SUPER creepy. Haven't heard of anyone else experiencing this particular problem. Does your power button work alright? It may be getting slightly stuck from you holding it to power down.
Power button works perfectly fine. I will turn the phone off...and it IS off...plug it in...it turns on. I try turning it off while plugged in...it will turn back on immediately...like a reboot.
Okay...I just tried it again...it works fine on the AC charger.
When I was using my 12V DC (car lighter) to USB adapter on the weekend, the above behavior was happening.
Hahaha, gave the phone a bit of an adrenaline rush. Happy you got it figured out though and that it's not a hardware problem. Happy charging.
With the combination you had below, my guess was the phone was going into docking mode (I had that happen) which one of the objectives is to become a desk clock (or gps?) so it always stays on. If you need to charge the phone FAST, you may need a different setup - check with CurrentWidget to see if you are getting close to the 1 amp charging current the phone will do.
Snizzoop said:
Okay...I just tried it again...it works fine on the AC charger.
When I was using my 12V DC (car lighter) to USB adapter on the weekend, the above behavior was happening.
Click to expand...
Click to collapse
Hello
My prime was charged a few weeks ago, and i haven't used it in a while so it discharged and turned off.. Now when I try to plug It in, it shows that it is charging, but nothing happens..
It charged for 3 hours, and when I unplug it, it can't turn on.
If I leave it plugged in and turn it on, it shows a screen with low battery icon and turns off immediately.
I can charge the keyboard just fine, the charging led on the keyboard turns green after a while.
It's rooted, but stock rom and have never unlocked it, so no customer recovery..
Hope someone can help me out :/
Sent from my GT-N7100 using xda app-developers app
Battery not charging on tablet
Moonbloom said:
Hello
My prime was charged a few weeks ago, and i haven't used it in a while so it discharged and turned off.. Now when I try to plug It in, it shows that it is charging, but nothing happens..
It charged for 3 hours, and when I unplug it, it can't turn on.
If I leave it plugged in and turn it on, it shows a screen with low battery icon and turns off immediately.
I can charge the keyboard just fine, the charging led on the keyboard turns green after a while.
It's rooted, but stock rom and have never unlocked it, so no customer recovery..
Hope someone can help me out :/
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
It sounds like your battery may have died on you.
Are you using the AC charger or the usb charger?
Mine takes a long time on the usb but charges better on ac.
Are you charging them both while docked, if so try undocking and charging them separately.
How old is the battery, Prime now?
The battery is guaranteed for 12 or 24 months also, just check where your serial number is and it will have a 12 or 24 number on the right under your model number.
Also,l check the charging port and make sure no debris or foreign matter has accumulated in it and some of the pins aren't bent.
If none of this works it means you have an internal problem and a different recovery won't help because you still cannot get it charged.
Post back with your results please.
GTIM2L8 said:
It sounds like your battery may have died on you.
Are you using the AC charger or the usb charger?
Mine takes a long time on the usb but charges better on ac.
Are you charging them both while docked, if so try undocking and charging them separately.
How old is the battery, Prime now?
The battery is guaranteed for 12 or 24 months also, just check where your serial number is and it will have a 12 or 24 number on the right under your model number.
Also,l check the charging port and make sure no debris or foreign matter has accumulated in it and some of the pins aren't bent.
If none of this works it means you have an internal problem and a different recovery won't help because you still cannot get it charged.
Post back with your results please.
Click to expand...
Click to collapse
I've tried both charging it through USB from my computer and through the wall charger (original charger and cable).
I've tried charging it both docked and undocked, separate and together.
The Prime is bought about 7 months ago, and i have checked for dust and such in the various parts.
It says "12" below the serial number btw, but i bought it from England (i live in Denmark) though Amazon, so it would be hard for me to return it..
Though there is 1 thing that is bugging me and i'm not sure if it can be the problem.
There is 1 pin that's not aligned with the others on the charger port on the prime itself
Picture to explain: http://i45.tinypic.com/2r4sw7t.jpg
The 2nd pin from the far left is a bit longer inside the device than the others. I've tried to get it out by using a little metal stick (don't know what its called ) but I've been unsuccessful..
The prime obviously gets some sort of connection when i plug it in (though only if i plug it into the wall charger, doesn't happen with USB, which i kinda predicted) and gets enough power to vibrate, then turn on for about 4 seconds to show a big red battery icon (meaning low power) and then turns off..
I've tried to correct the pins on the wall charger so they're more stable and connect better, i've tried putting the wall charger in the freezer for 20min (google'd it as a possible solution, other said it helped them). I currently don't have any other charger or cable that can connect/charge the prime, but i don't think the problem lies with the charger/cable..
I left the dock+prime docked together charging all night and when i woke up, the dock LED was green but it still wasn't able to boot up at all..
Is there anything i can do to reset the Prime? I've tried the little pin hole under the sd card slot, i've tried various combinations of volume up and volume down and power, but i always end up with the screen with the big red battery icon..
Moonbloom said:
I've tried both charging it through USB from my computer and through the wall charger (original charger and cable).
I've tried charging it both docked and undocked, separate and together.
The Prime is bought about 7 months ago, and i have checked for dust and such in the various parts.
It says "12" below the serial number btw, but i bought it from England (i live in Denmark) though Amazon, so it would be hard for me to return it..
Though there is 1 thing that is bugging me and i'm not sure if it can be the problem.
There is 1 pin that's not aligned with the others on the charger port on the prime itself
Picture to explain: http://i45.tinypic.com/2r4sw7t.jpg
The 2nd pin from the far left is a bit longer inside the device than the others. I've tried to get it out by using a little metal stick (don't know what its called ) but I've been unsuccessful..
The prime obviously gets some sort of connection when i plug it in (though only if i plug it into the wall charger, doesn't happen with USB, which i kinda predicted) and gets enough power to vibrate, then turn on for about 4 seconds to show a big red battery icon (meaning low power) and then turns off..
I've tried to correct the pins on the wall charger so they're more stable and connect better, i've tried putting the wall charger in the freezer for 20min (google'd it as a possible solution, other said it helped them). I currently don't have any other charger or cable that can connect/charge the prime, but i don't think the problem lies with the charger/cable..
I left the dock+prime docked together charging all night and when i woke up, the dock LED was green but it still wasn't able to boot up at all..
Is there anything i can do to reset the Prime? I've tried the little pin hole under the sd card slot, i've tried various combinations of volume up and volume down and power, but i always end up with the screen with the big red battery icon..
Click to expand...
Click to collapse
I am 90% sure that 2nd pin from the left is your problem. if you cant find a way to pop it back into place or dont know somebody who can do it for you then you should probably rma.
here is a thread about the pinout. Take a look at the diagram on post 6 http://forum.xda-developers.com/showthread.php?t=1630300&highlight=pinout
Hi there,
My TFP won't charge or be recognized by my iMac. I have changed the battery, no joy; I replaced the charging port; no joy; and got new charger and cable even though all my others charged other devices, .
Any ideas? Much appreciated
acricketer said:
Hi there,
My TFP won't charge or be recognized by my iMac. I have changed the battery, no joy; I replaced the charging port; no joy; and got new charger and cable even though all my others charged other devices, .
Any ideas? Much appreciated
Click to expand...
Click to collapse
This happened to me because the battery connector inside the device was loose, I had to open up the device up and re-connect it. This time, I've placed some tape to try and make it not fall out again. Maybe the battery is faulty?