I was in a meeting and wanted to look at my email. I went to unlock my phone (widget locker, UnNamed 2.1) and it locked up. Didn't even pay attention to it just set it down and continued with my meeting. Look down and it's still on the 'unlocking' action. So I pull the battery. Put battery back in, and now nothing happens. Won't power on, nothing. Plug it into power, and it flashes the battery icon (empty) for a split second with a circular 'thinking' icon in the middle, then disappears. It keeps doing this for split seconds every few seconds. What happened? What can I do? I haven't incremented the counter, but if this is a hardware problem is there a way to return it to stock (I know stupid question, if it doesn't boot, nothing can be done). Is there anything I should try?
FYI, please use a more descriptive title so that someone who has a similar problem and actually takes the time to search can find your thread. Just about everyone that comes in here needs help, so putting that in the title is a waste.
As for your problem, a search would lead you to the "Return to stock" thread.
stalked_r/t said:
I was in a meeting and wanted to look at my email. I went to unlock my phone (widget locker, UnNamed 2.1) and it locked up. Didn't even pay attention to it just set it down and continued with my meeting. Look down and it's still on the 'unlocking' action. So I pull the battery. Put battery back in, and now nothing happens. Won't power on, nothing. Plug it into power, and it flashes the battery icon (empty) for a split second with a circular 'thinking' icon in the middle, then disappears. It keeps doing this for split seconds every few seconds. What happened? What can I do? I haven't incremented the counter, but if this is a hardware problem is there a way to return it to stock (I know stupid question, if it doesn't boot, nothing can be done). Is there anything I should try?
Click to expand...
Click to collapse
Can you get into recovery mode (I think it's recovery mode)? Hold down the up & the down volume keys and the power button (all three buttons simultaneously) until the phone powers on. From there you could restore a previous nandroid backup or flash new...
Hope that helps.
Thread moved to correct forum and thread title appropriately named.
Put it on the charger for a while. It may need to do a few on/off cycles before it properly charges. It seems like it crashed or hung on very low battery.
This sounds like it's related to all of the WidgetLocker SoDs people were having...
Entropy512 said:
Put it on the charger for a while. It may need to do a few on/off cycles before it properly charges. It seems like it crashed or hung on very low battery.
This sounds like it's related to all of the WidgetLocker SoDs people were having...
Click to expand...
Click to collapse
The charge reported being at 80% which is about right for that time of day. I walked into an AT*T store and they took one look at it and said "It's dead". THis is on a large corporate account, so I have to call in to get them to ship me a new one. I've had it on the charger for the past almost hour and nothing has changed.
I wasn't aware that WidgetLocker was causing any problems.
So this raises one final question. THey will ship me a new device, but once they get it, is there anything they can do that will notify them that I was running a custom ROM and then back-charge the corp account for a full price phone?
stalked_r/t said:
The charge reported being at 80% which is about right for that time of day. I walked into an AT*T store and they took one look at it and said "It's dead". THis is on a large corporate account, so I have to call in to get them to ship me a new one. I've had it on the charger for the past almost hour and nothing has changed.
I wasn't aware that WidgetLocker was causing any problems.
So this raises one final question. THey will ship me a new device, but once they get it, is there anything they can do that will notify them that I was running a custom ROM and then back-charge the corp account for a full price phone?
Click to expand...
Click to collapse
I went to an AT&T technical store that could deal with my corporate account and they looked the phone over. Everything was still not working, but the instant they plugged it into their charge it started right up. Which then started the questions about me running dark fire blue theme and how it was breaking my phone.
So I'm back up and running, but find it odd that I either have 3 chargers and 2 batteries that are bad, or the phone just seriously pulled some off the wall crazy stuff on me.
Related
Alright so a friend of mine wanted me to upgrade his phone for him to the new radio and all that stuff.
I tried run the official installer but I got an error that the battery wasn't at least 50 percent.
I left it charging overnight, came this morning to see a red light on the device. It won't power on at all. If it's plugged into the USB on my XP system, windows finds a new "Data Interface" device.
Tried doin the resets with holding the camera and power button and all that with no luck.
I've flashed both my phone and my girlfriend's in the past without anything like this going on.. obviously since I didn't get any kind of flash actualy going, I don't think that had anything to do with it.
Anyone know what do with a phone in this condition?
Also, my friend hadn't activated his sprint phone yet, he got the phone brand new from ebay, and had it for about a month or so, but had an overdue sprint bill he had to pay before he could activate it.. so if he took it to the store would they replace it there for him even if it was never activated?
Thanks for any help.
soft set it that will work
Dc_striker said:
soft set it that will work
Click to expand...
Click to collapse
Is that just hitting the reset button? If so, I've tried that but it does nothing.. also tried that while holding the camera and power buttons but that does nothing as well.
If you're talking about something else, then please let me know.
Thanks.
Sorry for the double post, but I should also add that I put his battery into my phone and it works fine and shows 100% charge.
couple things here for debugging purposes.
Check your battery against your friend's for signs of abnormality. (especially leaks/contacts).
If all looks fine and it still doesnt work with your battery, you can try flashing with his battery (though that doesnt make much sense, but try it anyway just in case).
Since you say your phone works with his battery and not yours, it would lead one to assume you have a bad battery, though, you know what they say about assume, it makes an ass of u and me. ha. Anyway, try that and post results.
EDIT: See what happens when you put your battery in his phone, post results.
Psionfenix said:
couple things here for debugging purposes.
Check your battery against your friend's for signs of abnormality. (especially leaks/contacts).
If all looks fine and it still doesnt work with your battery, you can try flashing with his battery (though that doesnt make much sense, but try it anyway just in case).
Since you say your phone works with his battery and not yours, it would lead one to assume you have a bad battery, though, you know what they say about assume, it makes an ass of u and me. ha. Anyway, try that and post results.
EDIT: See what happens when you put your battery in his phone, post results.
Click to expand...
Click to collapse
Thanks for the reply.
Both batteries will work in my phone just fine and both show a full charge. Neither battery will work in his phone, and neither will power up the device.
Both show only the red light when plugged in.
Any ideas?
Ah, i read it slightly backwards. Sorry.
Ok, so when you put a battery in his phone a red light comes on and a blank screen? No noises or any type of error message? Check the contacts on the back of his phone and make sure they're nice and clean, Check the back of yours against his, I think these phones have that open port on them (i dont feel like actually taking mine apart to be sure), and make sure those aren't "shorted" out by anything. If everything looks perfect compared to yours, I'd say your best bet is the phone is broken. (assuming you've tried getting it into bootloader with no luck, softresting and hard resetting with no luck). Let me know what you find under the batteries.
When I have the battery only inside the device, it does nothing, no red light, no screen, nothing whatsoever no matter what I press.
When i plug it in, it does nothing as well, but if I hit the reset button, the red light comes on and stays on until I unplug it. If it's plugged into a USB port, windows detects "Data Interface" but finds no drivers.
I checked the contacts, they look pretty much the same as mine, no signs of corrosion or anything.
that's very odd.
We've ruled out the battery at least. (send me the spare, just kiddin).
When looking under the battery there isn't a little hole for a factory reset is there? (i havent looked under my battery since i got the thing).
If not, that sucks. If there is, push it and see if anything happens.
Otherwise, I can't think of much else aside from a broken phone. Defect of some sort perhaps. I'm going to browse my manual real fast to see if it says anything about a red light, i'll edit this post if i find anything.
Try installing different bootloaders on there to see if anything happens. Also, try the exit-bootloader program to see if that helps. I'm not sure but when my phone has a redlight, it usually means that something is wrong. If all else fails, make that dreadful call to Sprint's technical support. Their customer service is a joke but their technical support can be very helpful.
i cant find anything in my book about a red light. I would probably give Tech Support a call (and tell them to send me their book) and see if they know what it is.
But as the guy above said, try different bootloaders see if you can get anything at all.
have u tired your battery onto his phone or try to see if your computer picks up anything expect data device
I had this happen once, Try this...
1. Remove the battery.
2. Plug in wall charger.
3. Power the device. (this may not do anything)
4. Install battery and wait for yellow light.
5. Press reset button on bottom of phone.
If you still get a red light and no power after that, I would guess that the phone is defective.
X2K
Sorry to say, but the phone is bricked...good luck having sprint replace a phone that was bought on ebay.
Please read THE JTAG PROJECT
Greetings,
Please have a look at my thread and determine if this project appeals to you. Remember though, only submit it if you are totally sure that there is no fix for it any other way. Thanks.
hi, im having the same exact problem.. was there ever a fix for it?
thanks in advance
anyone? please helppp!! i just got this phone :[
ive had this happen twice since i got the phone. it happens right when i plug it into the charger, screen goes black and red light comes on. i found that taking out the battery for a little over 10 minutes while off the charger and it will come back on. havent had this happen since i got a replacement though.
Three days after I bought mine, this happened. Had done nothing with it (no third party software, nor rom changes). The tech said to let it sit on the charger over night, which did nothing. They replaced it for being DEFECTIVE.
Slack in my duties but not forgotten
Greetings all,
The symptoms described here are the classic where the bootloader has become corrupt. I am still working on it and have not given up, just had lots on the plate.
Just wanted to share my strange experience with all of you. Last night I was browsing through my phone and notice a strange looking icon in my app drawer. I don't recall the entire name but I believe it ended with widget. Well since I didn't remember downloading this app curiosity took over and I decided to launch it and see what exactly it was. Upon clicking it my phone powered off like it was going to reboot and I haven't been able to get a full boot since. When I put the battery in it tries to boot up on its own. I will get the the Samsung logo twice then it shuts off. I can get into download mode for about two seconds before it shuts itself down again. If I plug the usb cord into it, it will vibrate every couple of seconds until I remove the cord.
Almost sounds like the power button is stuck but I'm not sure yet. Going to continue messing with it after work today. Any ideas anyone could give me would be greatly appreciated.
This is the first such instance of it's kind, that I've heard about....
What Rom is the widget found in, in order for us to look inside the build for a possible problem ??....
Unless of course you downloaded it.....g
gregsarg said:
That is the first such instance of it's kind, that I've heard about....
What Rom is the widget found in, in order for us to look inside the build for a possible problem ??....g
Click to expand...
Click to collapse
I was running Flappjaxx's base UCLF6 and had been running this rom for a long time. It wasn't in the rom as it wasn't showing on my phone the day before. I would love to figure out where it came from, heck I would love to just get my phone running again. It was in the apps list last night and that was the first time I had seen it there.
If I don't have any luck with it tonight I'm considering sending it off to mobile tech video's to try their JTAG service.
Pull out the battery, then insert the battery and put your phone in recovery. From there just reflash Flapjaxxx rom. Then freeze that app with Titanium BackUp.
But there have been a few members who had a stuck power button. And your symtoms sound right. That should be under a warranty, or any cellphone repair shop can fix it, or watch the toutube teardown video to see if its something you can do.
rangercaptain said:
Pull out the battery, then insert the battery and put your phone in recovery. From there just reflash Flapjaxxx rom. Then freeze that app with Titanium BackUp.
But there have been a few members who had a stuck power button. And your symtoms sound right. That should be under a warranty, or any cellphone repair shop can fix it, or watch the toutube teardown video to see if its something you can do.
Click to expand...
Click to collapse
Appreciate the input ranger, I was kind of thinking it sounded like a stuck power button as well. Unfortunately, I can't even get to recovery so at this point my options are extremely limited.
I've used FJ's build forever as well, and have torn that rom apart more than once....but have "NEVER" found anything that would explain that condition..
I agree with ranger on the power button, but it sounds like a symptom, not a cause....
You should be able to restore the device from the samfirmware.com site I would think, as this will force push the original rom over for you. (closest thing to a JTAG without actually having it done)
Then flash CWM and restore from there......g
Wow, thats an ugly one there....g
jmahaffey said:
Appreciate the input ranger, I was kind of thinking it sounded like a stuck power button as well. Unfortunately, I can't even get to recovery so at this point my options are extremely limited.
Click to expand...
Click to collapse
Agreed, it sounds the exact same thing when my power button had issues. I took my case off and played with my button (without the battery) for a while, just kind of felt out what was going on, after that it hasn't given me much issues. But like Ranger said, that's covered by warranty so if you have a backup phone, that's what I would do.
jmahaffey said:
Just wanted to share my strange experience with all of you. Last night I was browsing through my phone and notice a strange looking icon in my app drawer. I don't recall the entire name but I believe it ended with widget. Well since I didn't remember downloading this app curiosity took over and I decided to launch it and see what exactly it was. Upon clicking it my phone powered off like it was going to reboot and I haven't been able to get a full boot since. When I put the battery in it tries to boot up on its own. I will get the the Samsung logo twice then it shuts off. I can get into download mode for about two seconds before it shuts itself down again. If I plug the usb cord into it, it will vibrate every couple of seconds until I remove the cord.
Almost sounds like the power button is stuck but I'm not sure yet. Going to continue messing with it after work today. Any ideas anyone could give me would be greatly appreciated.
Click to expand...
Click to collapse
Update for everyone. After work today I took the phone apart and played with the power button. While it was still in pieces I placed the battery in it and it booted right up. It was nothing more than the button being stuck and it just happened to be right when I notice and opened a strange app in my app list. Thankfully I now have my note back ! ! ! Thanks to all who gave me input
So.. after dreading the ICS update and knowing I wouldn't be able to avoid it forever, I went ahead and pulled it. Ever since, the phone has been completely unusable when not plugged in. Even fresh off the charger, with any sort of use it will randomly power off, sometimes flashing a warning about the battery being critically low for a brief fraction of a second (the indicator in the top corner will turn into the red empty outline with the line through it, and sometimes a dialog will start to pop up before the screen goes out.)
This *only* happens when off the charger. I've tried a factory default, to no avail. :/
When it happens, if I boot back up immediately, it frequently won't make it back through booting before shutting back off again. If I leave it for several minutes, it'll come back up with some random percent of battery remaining.
This has ONLY started after the ICS update (yes, the HTC has had the random reboot issue before, but it never gave me "I'm going to randomly read the battery level wrong and totally power down" issues, and the reboot issue cleared up for me a while back.) Has anyone else seen this? The phone is essentially useless away from a charger. I can't get through a call. I can text if I'm lucky / fast. There are no other symptoms to speak of.
Thoughts?
Not sure if this applies cause I don't fully understand how you updateded but anyhow, not having the correct radios had caused problems for ICS ROMs.
TheBeardedMann said:
Not sure if this applies cause I don't fully understand how you updateded but anyhow, not having the correct radios had caused problems for ICS ROMs.
Click to expand...
Click to collapse
This is the stock, OTA update that just rolled out recently. Non-rooted phone. It has butchered the thing.
trycatchtb said:
So.. after dreading the ICS update and knowing I wouldn't be able to avoid it forever, I went ahead and pulled it. Ever since, the phone has been completely unusable when not plugged in. Even fresh off the charger, with any sort of use it will randomly power off, sometimes flashing a warning about the battery being critically low for a brief fraction of a second (the indicator in the top corner will turn into the red empty outline with the line through it, and sometimes a dialog will start to pop up before the screen goes out.)
This *only* happens when off the charger. I've tried a factory default, to no avail. :/
When it happens, if I boot back up immediately, it frequently won't make it back through booting before shutting back off again. If I leave it for several minutes, it'll come back up with some random percent of battery remaining.
This has ONLY started after the ICS update (yes, the HTC has had the random reboot issue before, but it never gave me "I'm going to randomly read the battery level wrong and totally power down" issues, and the reboot issue cleared up for me a while back.) Has anyone else seen this? The phone is essentially useless away from a charger. I can't get through a call. I can text if I'm lucky / fast. There are no other symptoms to speak of.
Thoughts?
Click to expand...
Click to collapse
The same thing happened to a co-worker, as soon as he told VZW about it, they shipped a replacement. No hassle from them, no extra troubleshooting. Seemed like it might have been a known issue..
Tiezane said:
The same thing happened to a co-worker, as soon as he told VZW about it, they shipped a replacement. No hassle from them, no extra troubleshooting. Seemed like it might have been a known issue..
Click to expand...
Click to collapse
Thanks for the tip same happened to a co worker of mine's phone just like the op and saw your post and told him to call vzw and after a few minutes they told him they would ship him another thunderbolt next day. He said the tech eluded to the same thing that they know about the issue.
XDA Moderator
I am on Stock ROM ... when I got the phone almost a year ago, I rooted it, and eventually went to GB, and didn't root it (only rooted back then for VPN access).
Yesterday, midday, phone vibrated about 3 or 4 times, and then randomly rebooted. Screen wasn't even on. I wasn't using it.
Last night, I was listening to an audiobook, and it started vibrating again. about once a second. This went on for about a minute, so I pulled the battery. Now, no matter what I do, it wont turn back on. If I plug it in to the charger, I get virbration. When I take the battery out, while it's on the charger and put it back in, the charging screen comes up, and immediately disappers. Occasionally, I am able to see the SAMSUNG logo (two of them) and it fades.
I haven't done anything "unofficial" in the last day or so..I did update a couple of apps right out of the Play Store, and for the first time, ever started using Google Play Music and Samsung "Music Player" app. Neither of which should have been able to fry my device! One thing that I noticed is that it was pretty hot when it started vibrating.
Should I mess with jigs and Odin etc, or just warranty it out? I'm afraid to void the warranty trying to fix it...?
Your power button is stuck.
thanks - but i don't think that's it. i hear it clicking... how can i know for sure or fix ?
I called ATT, they are sending a warranty replacement. I think something related to battery... if i leave it on the charger long enough, I can get the Samsung logo to light up. after a while, it stops doing that. Also, the battery was pretty hot when I pulled it. Going to stop by a ATT store to see if they would be willing ot let me check my batt on a display phone, or their batt on my phone - so I can stop the warranty shipment.
Haven't heard of a stuck power button causing the heat issue as you describe it, although I suppose it's possible.
But I'm leaning toward the battery condition as well.
My opinion on the exchange is to take the warranty phone if you have any questions about damage being done too the device.
And although it's nearly impossible to tell without diagnostic equipment and such, I'd be willing to say that damage is likely with an excessive heat condition .
Your call of course .....g
Sent from my SAMSUNG-SGH-I717 using XDA Premium HD app
Hey there. Out of nowhere today my phone rebooted on it's own and is now stuck on the "LG Life's Good" splash screen. I have the AT&T version (H900) and bone stock everything (I have not messed with bootloaders or rooting or anything). I tried removing the battery and this also does nothing. Anyone else have this issue and know what to do to fix it?
Thanks
Update: After letting the phone sit for about 20 minutes it magically booted and is now working fine... not sure what happened.
Have you tried doing a factory reset of you phone?
1) Turn off the phone.
2) Then hold down the Volume Down and Power button together for a couple of seconds.
3) As soon as the LG logo is displayed, let go of the Power key, keep pressing the Volume Down and then press once more the Power button.
Afterwards you should see a factory reset menu on your screen.
4) Confirm process by choosing appropriate options using Volume rockers to navigate and Power button to confirm.
5) Now your phone should restart.
6) Success! The hard reset has just been completed.
I am having this same problem.
Was using Pandora and GPS. It cut off and has not come back on. I attempted to open in safe mode recovery mode l and tried to-do a factory reset.
When I did the reset It went through the erasing process but when it rebooted it stayed on the LG screen. I've tried all the "common" trouble shooting suggestions... Its been two hours now.
Any new experiences with this issue?
Im also having the same issue with my V10 - Verizon model. Watching a YouTube video and it reset and got stuck on the LG logo splash screen. Followed instructions to do a factory reset and after about 45 min of being stuck on the factory reset screen after I confirmed it reset and booted up. All data and setting were still saved, and after about 3-5 minutes it reset again and went right back to being stuck on the LG splash screen.
Any other advice? or is it just dead?
I am having the same issue with my stock AT&T V10. It randomly turned off, then I couldn't even get it to turn on. No charge screen. No Life's Good. I took out the battery and it would get to the blinking red question mark, but there is no way that I can see that I can use the phone without the battery. Sometimes the phone will boot to the LG screen, but mostly it will not. Even if it does, it will shut down after 3 mins or so.
Once I tried to hard reset it, and the phone just vibrated until i took the battery out. So I dont know whats going on. The phone has been running warm when playing Pokemon Go so maybe that's the culprit? Not like I was playing it all the time though.
Luckily I moved *most* of the new baby pictures over to the microSD. Ugh, I hope I can get the rest!
downstat said:
I am having the same issue with my stock AT&T V10. It randomly turned off, then I couldn't even get it to turn on. No charge screen. No Life's Good. I took out the battery and it would get to the blinking red question mark, but there is no way that I can see that I can use the phone without the battery. Sometimes the phone will boot to the LG screen, but mostly it will not. Even if it does, it will shut down after 3 mins or so.
Once I tried to hard reset it, and the phone just vibrated until i took the battery out. So I dont know whats going on. The phone has been running warm when playing Pokemon Go so maybe that's the culprit? Not like I was playing it all the time though.
Luckily I moved *most* of the new baby pictures over to the microSD. Ugh, I hope I can get the rest!
Click to expand...
Click to collapse
@downstat what a coincidence that i happen to have run into the exact same problems as you today. Phone turned off suddenly, wont turn off, took out and put back battery and now it goes into LG screen for a few, and it vibrates when i attempt safe mode. wth is this...
jjall said:
@downstat what a coincidence that i happen to have run into the exact same problems as you today. Phone turned off suddenly, wont turn off, took out and put back battery and now it goes into LG screen for a few, and it vibrates when i attempt safe mode. wth is this...
Click to expand...
Click to collapse
@jjall Very odd. Glad I am not the only one, though! I chatted with an AT&T service tech last night and he basically said he has no idea what is going on, but what he read about something similar indicated that the phone and all the files are most likely corrupted. Luckily I moved most of the photos over to the extra microsd, I am going to an AT&T service center to see if they can work any magic and retrieve any other files. Last night the tech started a warranty replacement and the new(ish) phone is on its way.
I did get it to boot to the white safe mode screen but was not ready to say erase all, just in case it erases the photos. I chose to restart the phone and nothing, just black. Every once in a while the phone will just vibrate for 30 seconds before shutting down while the screen is black. Other times I get the soft vibrate as though it is turning on, but nothing happens. Some times I get the LG screen, but then that just turns off. No rhyme or reason except that I at least get some response after the phone and battery have been apart for a while.
I'll update when I get back.
downstat said:
@jjall Very odd. Glad I am not the only one, though! I chatted with an AT&T service tech last night and he basically said he has no idea what is going on, but what he read about something similar indicated that the phone and all the files are most likely corrupted. Luckily I moved most of the photos over to the extra microsd, I am going to an AT&T service center to see if they can work any magic and retrieve any other files. Last night the tech started a warranty replacement and the new(ish) phone is on its way.
I did get it to boot to the white safe mode screen but was not ready to say erase all, just in case it erases the photos. I chose to restart the phone and nothing, just black. Every once in a while the phone will just vibrate for 30 seconds before shutting down while the screen is black. Other times I get the soft vibrate as though it is turning on, but nothing happens. Some times I get the LG screen, but then that just turns off. No rhyme or reason except that I at least get some response after the phone and battery have been apart for a while.
I'll update when I get back.
Click to expand...
Click to collapse
Yeah. I get the same thing. I'm taking it to att today to see if anything can be done. My only problem is that I dropped the phone a few months ago, the only time i've dropped it, and lens came off without me noticing. I'm pretty sure that voids the warranty. Either way, i'll see if i can pay for an upgrade or something. Good luck to you.
jjall said:
Yeah. I get the same thing. I'm taking it to att today to see if anything can be done. My only problem is that I dropped the phone a few months ago, the only time i've dropped it, and lens came off without me noticing. I'm pretty sure that voids the warranty. Either way, i'll see if i can pay for an upgrade or something. Good luck to you.
Click to expand...
Click to collapse
My guys said they could not do anything, but as I was playing with the phone, it magically came to life! I was in the process of moving all the photos to the microsd, then it froze, crashed, then wouldn't turn on. So it's possible! They mentioned taking it to a cell-phone tech place to see if they could do anything as they have better tools to help fix things. Dunno what that would do to the warranty. The tech guys did say they dont carry any spare parts or batteries for the V10 because it never has a problem. I told them that there is a rash going around and they might see it soon.
I did notice that the colder i kept the phone, the more of a chance that it would *at least* turn on, before crashing. So at least there is hope...somewhere. Hoping a new battery will help maybe, even though it seems to be a hardware issue.
How's your luck @jjall?
downstat said:
My guys said they could not do anything, but as I was playing with the phone, it magically came to life! I was in the process of moving all the photos to the microsd, then it froze, crashed, then wouldn't turn on. So it's possible! They mentioned taking it to a cell-phone tech place to see if they could do anything as they have better tools to help fix things. Dunno what that would do to the warranty. The tech guys did say they dont carry any spare parts or batteries for the V10 because it never has a problem. I told them that there is a rash going around and they might see it soon.
I did notice that the colder i kept the phone, the more of a chance that it would *at least* turn on, before crashing. So at least there is hope...somewhere. Hoping a new battery will help maybe, even though it seems to be a hardware issue.
How's your luck @jjall?
Click to expand...
Click to collapse
Actually, i just got home and I decided to try out to see if it worked. I got the 0% battery sign. Plugged it in and it actually seems to be charging! So i'm hopeful. I also noticed that my phone has been getting hot lately. And that my battery life was crap. But that's just LG. I talked to an ATT customer service rep. and they told me that I could have the camera lens replaced so that my phone would be covered for an exchange. Even if it turns on, i'm going to exchange it just as soon as save all my files. Hopefully they'll take it now that it's working....
EDIT
it decided to turn on while it was charging. Froze on booting screen. It was HOT. Like I almost dropped it.
Hmm, I was going to say "CONGRATS!" but sorry. Did the battery get hot or did the phone itself get hot? Feels like mine is getting hot at or near where the led flash is. Gonna let it stay in this LG welcome screen for a bit and find out. I'm wondering if a new battery would help, but I have to wait until the 19th though before my replacement shows up.
Also, were you playing Pokemon go before? Wondering if that is what started this all.
Hello!
So the same thing happened to me. I was not playing any games on my phone. I had JUST clocked out of work using an application on my phone and sent a text. It has turned off on its own and didn't want to even turn back on. I removed the battery and set it back in.. it turned on to the LG screen and stayed until it blacked out again shortly after.
Same issue with TMO LG V-10 here. Was using phone and it went black and shut down. Now in a loop with the LG boot screen. It tried a few times then just goes black.
Well I just got my replacement and the new battery didn't do anything to help the broken phone. Guess I am going to lose some important pictures. I have a few days to keep on trying before I have to send it back to AT&T. Interesting this is happening to a few people all around the same time.
@Buzzbee21 did you notice your phone running hot at all before the shut down? Mine was running hot a lot, so maybe the heat protection is the problem.
At time yes. Not so much when it did quit. However, I left it sit on a fan and chilled it, and one time when I was able to get to the wipe screen, before it quit again, it got very hot in the afformentioned area.
Less than a year old. Getting a warranty replacement, but still disappointed as I think having the replaceable battery and abiltiy to put a large Micro SD card in it, along with the finish, camera, and Audio make the V10 one of the nicest phones out there.
downstat said:
Well I just got my replacement and the new battery didn't do anything to help the broken phone. Guess I am going to lose some important pictures. I have a few days to keep on trying before I have to send it back to AT&T. Interesting this is happening to a few people all around the same time.
@Buzzbee21 did you notice your phone running hot at all before the shut down? Mine was running hot a lot, so maybe the heat protection is the problem.
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this may sound weird but the same thing happen to me.... put the phone in the freezer for a while then boot it up but be prepared to get your pics, music, etc off of it quick... mine works fine until it warms up to room temp, then back in the freezer it goes to do it again... did it like 4 times today and saved over 1600 pics, bunch of videos and music. (saved them to a mircoSD card)
Wow. This happened to me last night, and I thought it was the weirdest thing. I wasn't even using my phone. It was sitting on my dinner table, and I noticed the screen on with the LG logo. I went over and picked it up. It stayed on the logo a few minutes, so I took the battery out. Then I turned it on, nothing but LG screen. I kept messing with it with a combination of Power/volume down and finally got it to come on to my home screen. It worked for about five minutes before being wonky again. I took the batter out all night. I'm hoping that I can get it to come on again today (I've tried 10 times and not been able to) so that I can make sure the developer options is checked, then I can hook it to the computer and mess around with it.
Thanks for this thread. It seems most of us just started having this issue in August. I'm planning on getting the V20 next month, but I need this one to last until then. haha Please keep us updated if anyone figures anything out and I will do the same.
Slight Update
SoIDecidedTo said:
Wow. This happened to me last night, and I thought it was the weirdest thing. I wasn't even using my phone. It was sitting on my dinner table, and I noticed the screen on with the LG logo. I went over and picked it up. It stayed on the logo a few minutes, so I took the battery out. Then I turned it on, nothing but LG screen. I kept messing with it with a combination of Power/volume down and finally got it to come on to my home screen. It worked for about five minutes before being wonky again. I took the batter out all night. I'm hoping that I can get it to come on again today (I've tried 10 times and not been able to) so that I can make sure the developer options is checked, then I can hook it to the computer and mess around with it.
Thanks for this thread. It seems most of us just started having this issue in August. I'm planning on getting the V20 next month, but I need this one to last until then. haha Please keep us updated if anyone figures anything out and I will do the same.
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SO, not saying this will help anything but, after messing around with the phone for several hours I've learned this:
If you take the battery out, then plug it into your laptop, then turn it on: a battery icon will pop up with a ? on it.
From there, if you hold down the VOLUME down key, and insert the battery, it will take you into the quick boot menu automatically. Unfortunately I never set that up, and not it will not allow me to set it up. I assumed I could get to safe mode from there. This is the first time I've seen where I would have to "set up" the quick boot menu. This is my first LG phone though. I usually use HTC, or MOTO.
Now, the more interesting thing is, begin as I did last time.
Phone off, battery out, plug into computer, power on. Then hold the UP volume key as you insert the battery and it will take you to your "Tethering" option. So for most of you that have this problem, maybe you will be able to get the data to back it up. Unfortunately for me, it tells me I have to do a Firmware update first, and to not unplug the USB connection until it is complete. If your firmware is up to date, maybe it will allow you to do back up (I thought my firmware was up to date, but guess not).
I hope this helps someone, and I do hope that someone can build on what I've done so far so we can figure out how to at least get our data off the phone.
downstat said:
Hmm, I was going to say "CONGRATS!" but sorry. Did the battery get hot or did the phone itself get hot? Feels like mine is getting hot at or near where the led flash is. Gonna let it stay in this LG welcome screen for a bit and find out. I'm wondering if a new battery would help, but I have to wait until the 19th though before my replacement shows up.
Also, were you playing Pokemon go before? Wondering if that is what started this all.
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The phone got hot. It was getting hot starting from around the power buttons. And it sometimes got hot before i downloaded pokemon go. Not as often, but it happened from time to time. I think it might be because i'm no longer using the original power usb cable.... idk. Just waiting for a replacement.
Can you say the first 3 digits of the serial number of the device to boot loop problem?